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I have downloaded and installed the latest ROM with Blackberry, but o2 UK are giving me mixt signals about the ability to use Blackberry service. Some say it won't happen until Jan 05', any ideas about this?
Blackberry & O2
Hi
I have been down to the local O2 shop and used their online service Blackberry is up and running.
You must register with O2 and take on the tariff (£15 per month 5mb inclusive) in addition to your normal monthly bill and your away.
Xmail does roughly the same thing and its only £4.95 per month.
TJ
Blackberry (Internet Mail) is available from O2, but expect problems getting it set-up.
Seems like there's only a few people in CS that can do it. Mine took 6 days.
It's £15 per month (with 5mb GPRS data included). You can add a voice tariff to that as well if you want (increasing the cost).
I've got BB at last, and it's superb.
Mark
Can you answer me a question about the BB client?
I use MMIS to sync my work email, but I'd like to use BB for personal email.
Can you use BB and MMIS (ActiveSync) at the same time, or does the BB client take over the ActiveSync inbox?
Thanks!
mark.peters said:
Blackberry (Internet Mail) is available from O2, but expect problems getting it set-up.
Seems like there's only a few people in CS that can do it. Mine took 6 days.
It's £15 per month (with 5mb GPRS data included). You can add a voice tariff to that as well if you want (increasing the cost).
I've got BB at last, and it's superb.
Mark
Click to expand...
Click to collapse
Only the Customer retention team could set you up on a BB tariff as of last week.
I'd imagine that this'll change but I've had BB on my XDAII for almost a week now and it's great.
Has anyone else had problems downloading attachments?
I have Blackberry working on my XDA2
BUT not completely
We have a BES server here at work & a load of the guys have BBs. I, however, didn't want yet another device to carry around with me in addition to XDA2.
When the ROM came out last week, installed it and set about setting up BB services on my XDA2.
FIRSTLY (for those of you who are already in a Corporate environment) you must have the Blackberry APN initialised on your SIM. This can take a while as ATM the knowledge of what to do is not yet with the support teams. It actually took me 3 (working) days to get that bit sorted & at the same time had 2 days without any phone as well. Anyway, sorted on Monday & now every time our Exchange server gets an email for me, its straight onto my XDA2 quicker than appearing in Outlook!
Whats NOT working for me is the ability to send emails & request further data or attachments. We've raised an issue with RIM but still waiting for a solution. I managed to unistall/re-install CMIME service & that allowed me to send a couple of emails but its gone back to not sending
I'll update this when it works!!
With the XDA2 BB only works for emails atm & (allegedly) Callendar. There is a new BES server (4.0) out soon which will allow Contacts/Tasks as well - can't wait.
One thing I'd like to change is the noise it makes when it gets an email - just the same as the GPRS coverage one. Guess it'll be a registry hack. Want something a bit better than that & maybe vibrate like the OE BB device.
News ands it Official frm Blackberry
This comes direct from RIM the people who run Blackberry, I asked why there was a problem with O2 and Blackberry service.
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I wrote to Blackberry
Hi
Blackberry software etc was supplied by O2, but the site and service from O2 has been of little help.
I have been in to the shop Dumfries and in Edinburgh, even their links to Blackberry have been bad the phone numbers they have are for Mars chocolate and Social Services! yes thats no joke the staff at o2 tried calling the registration line for O2 Blackberry and thats who the got.
Anyway I'm sorry but the service from O2 is too expensive at £15 per month then additional cost per mb for download,
What are you offering direct?
Trevor
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ans from RIM
"Dear Trevor,
What it comes down to is that O2 should not have made that software available to anyone prior to the appropriate agreements and support structure being in place between O2 and RIM. RIM has no obligation to support O2 devices at this point but I will be speaking to our UK support group this morning and will raise your case and attempt to get it resolved.
Unfortunately, BlackBerry service is not available directly from RIM and can only be purchased through Carrier partners.
I will get back to you once I have more information."
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2nd email from Blackberry
"Dear Trevor,
I spoke to our support organization and they have clearly stated they are presently not taking any support calls for O2. RIM will only take Carrier support calls after there has been an offical launch, all agreements are in place and a support structure has been defined. This position results from O2 making the BlackBerry software available prior to any official launch and it is their responsibility to support their devices until that time. I am sorry that this is not the answer you were hoping for but I am unable to escalate within RIM.
I have been informed that the image that O2 posted for download was meant to be a ROM upgrade only and was not intended to include the Blackberry component. "
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And that folks is direct from the horses mouth, yes its out with O2, but there is no support service in place unless you book, buy and pay with Blackberry direct, if its done through O2(which it can be) there is no suport service as the deal hasn't been finalised with RIM.
Hope it helps those who were interested
Cheers
Trev
Blackberry on XDA2
Interesting details about the O2 arrangements with Rim - worrying !
I've installed the latest ROM and after 3 days of dealing with O2 data support, finally got my corporate e-mails delivered to my XDA.
You have to have the BBNet tariff enabled on your account, this being £15 per month in addition to your voice tariff.
I'm also able to pick up e-mails from my POP3 service (BT Internet) but I'm not sure what the refresh rate is.
According to O2, calendar synchronisation is not yet available. - does anybody know anything about this ?
Alan
bydandie said:
Only the Customer retention team could set you up on a BB tariff as of last week.
I'd imagine that this'll change but I've had BB on my XDAII for almost a week now and it's great.
Has anyone else had problems downloading attachments?
Click to expand...
Click to collapse
At the moment as the amount of customers wanting Blackberry is quite small a lot of the front line customer services staff have not been fully trained on it.
The service provider you are on also could determine if you can have the service currently or not.
To add Blackberry capability to an account you also need to be on a suitable tariff. e.g O2 200 Combi - many of the older tariffs (as well as legacy tariffs) will not allow blackberry functionality.
Further to my last message, O2 have now discovered that they shouldn't have given me corproate access and have now taken it away !
The tarrif I am on is BBNet which only allows POP3 access to e-mail accounts (although you can get mail from 10 POP3 accounts).
You need the corporate tarrif is you want e-mails from an exchange server system. This is £37.50 per month. Also, the XDA2 will not support synchronisation of calendar and contacts via BB.
Apparently the XDA2S which is due out early next year will support more BB services.
I am also having problems with the BB service suspending itself. This appears to happen when I send an SMS - anybody got any ideas ?
Alan
Well, I currently can't get emails to my XDA
We have got a BES Server at work & use BB devices as well, so in theory all should work.
Apparently, I have not got a "corporate" device and that if RIM see such things going through their system, they disable access to it :? FFS
I get "Service Blocked" if I try to send an email.
This is highly frustrating as did previously have it all working & great it is too - I want it back!
Black Berry
Hi All
Im living in the Nertherlands and have been using my device and the Blackberry client for about a month.
After adding my mail account to the BES Server, Enabling my SIM for BB and GPRS from the Service Provider(Vodafone), adding the client software on my PC syncing everything up with the pins etc it has been working fine
Vodafone as far as I am aware did not do anything special to my account as they were unaware that an XDAII could use the BB Client
Is there a Blackberry Connect solution for the Magician?
On the T-Mobile sites in Germany
Is a BlackBerry Client for Qtek 9090 if i;m right...
Think it wuold not work, the GPRS and TCP IP stack must allway's be running, your battery won;t last for 4-5 hours...
Regards Tom
Oops found it with google http://www.t-mobile.de/business/blackberry/software
The Magician is the Qtek s100
Same OS you could guve it a spin and post you findings
Re: On the T-Mobile sites in Germany
onedutch said:
Is a BlackBerry Client for Qtek 9090 if i;m right...
Think it wuold not work, the GPRS and TCP IP stack must allway's be running, your battery won;t last for 4-5 hours...
Regards Tom
Oops found it with google http://www.t-mobile.de/business/blackberry/software
Click to expand...
Click to collapse
I've got my GPRS always on running MSN Messenger, which should also keep TCP/IP running. Lasts at least a day if it is mostly in standby and the reception is good.
Re: On the T-Mobile sites in Germany
I tried to upgrade with the MDAiii Blackberry s/w fromt-mobile.
I first got a country id error that I worked around
Then got a device data error that I again worked around ut thi sgave me error: 116 general error so I had to give up.
Need some more help on this one.
I got this from HTC directly:
"The new product with Blackberry Connect S/W will lunch to the market later. Due to contracts with our customers, we can't to disclose further information and details. As soon as product launch to market, you will find more info on that for sure."
So it looks like we need to wait!
Interesting posting. I am also VERY VERY interested in using BB for my MDAc. Are there any news regarding the "right" .exe which will run with our "Baby"? At the T-Mobile page are too much that I really don't know how to handle the right one. Maybe any User Guide available, please?
Very interesting
Very very interesting....
But I have a look at the t-mobile link and I couldn't see any mention of blackberry in that new rom - is it there?
I too eagerly await the arrival of BB connect for the Jam. I hate swapping my sim card back and forth between the JAM and Blackberry.
Any news or progress on this? I'd also like to install Blackberry Connect on my Magician.
I'm a little confused with Blackberry. I know it's concept as I used to sell it very briefly for Vodafone. If I set my Pocket Outlook to check for mail every 3 minutes and keep my GPRS on, what is the advantage of Blackberry besides saving me 2 and a half minutes of waiting for my e-mail?
the battery of blackberries last at least 10 times longer with gprs on whole day etc
BB Connect for Magician
Yes it is going to be finally out, most of the parties have already reached an agreement with RIM and Nokia would be launching BB Connect for their N9300 and N9500 later this month. From what I understand, BB connect for magician is currently undergoing testing by the telcos in Singapore.
FYI, the current BB connect that we are testing in Singapore is currently very secure as there is a global system wipe which can be sent via sms to your device to hardreset unit just in case it is lost.
o2techie, that is great news! Please keep us informed once an install is available.
Hi folks,
i found on a T-mobile Site in Austria the following Software for the magician: the long awaited blackberry connect software update
http://www.t-mobile.at//business/mobiles_arbeiten/download/bbconnect/index.html
Now I have the following question: Does this software work also for the German verison. I am unable to ask T-Mobile Germany, since I do not have an T-Mobile phone number.
Thanks for your help.
What benefit would Blackberry provide, except for the push email concept we already got through the latest Exchange server update?
me_phisto said:
Hi folks,
i found on a T-mobile Site in Austria the following Software for the magician: the long awaited blackberry connect software update
http://www.t-mobile.at//business/mobiles_arbeiten/download/bbconnect/index.html
Now I have the following question: Does this software work also for the German verison. I am unable to ask T-Mobile Germany, since I do not have an T-Mobile phone number.
Thanks for your help.
Click to expand...
Click to collapse
The long awaited answer, at least for me is yes, Yes YES! it works!!! BUT there are a few drawbacks. Read the rest of the post before downloading the software.
Firstly the website warns very specifically to download only the German update for germany and the austrian update for austrian mdac's. otherwise the compact could break and they probably wouldn't refund.
As far as I know it only works on the t-mobile system, i have no idea about Vodafone or O²
The compact gets a new rom:
Rom Version now is 1.13.01 GER and ROM date is 08/18/05
ExtRom becomes 1.13.130.
Installing the client software is easy setting it up not quite so easy, (at least for me). The Blackberry (BB) Client software then gives the compact its own blackberry id which you have to register at www.instantemail.t-mobile.de. - Again this only works for the German T-mobile system (as its a german website).
Also don't forget to have the blackberry push service set up for you by t-mobile. I messed around with this for a week before getting it to work properly. The T-mobile support couldn't help because the software has not been released here yet.
I am so pleased that this works. I, like alot of others, have been waiting for this since the beginning of the year. Finally the Compact is the all round machine that it was meant to be.
HBK said:
What benefit would Blackberry provide, except for the push email concept we already got through the latest Exchange server update?
Click to expand...
Click to collapse
I think people want this cos it's the only thing some other people have over us magician owners. Honestly I can't see how it would be any improvement.
What's annoying me, though, is that Vodafone Australia have stopped charging their GPRS by the kb and are now charging $1 every 5 minutes you're online! I guess this is better for all the kiddies downloading new games and stuff to their nokias but it means I can't automatically check for e-mails every 3 mins like I was.
When I rang them, they tried to sell me a blackberry handset and put me on their blackberry data+calls plan which isn't available for smart phone users. I told them to shove it cos my phone's heaps better than a blackberry and then asked them when they were bringing in the service for PDA/Smartphone users like Vodafone Germany's website has.
I swear, if I could see the girl at the other end of the phone line she would've had the most stupid, blank, glazed over look on her face! She had no idea!
there is already also an bb update on the german t-mobile site, i found it yesterday night surfing trhough the T-Mobile Site: http://www.t-mobile.de/business/blackberry/software
have fun...
2 part question:
1. Is anyone currently using KSE Truefax on the IMate Jam?
If so, please advise s/w, ROM's, special carrier dependant considerations.
2. Is anyone currently using KSE Truefax on the IMate Jam with TMobile USA GSM service?
If so, please advise what (if any) contractual options through TMobile you had to select to enable fax for your account.
I've spent a few days trying to figure out what the hangup is with KSE on my Jam but it hasn't been easy.
First, IMate support folks tell me it is a device problem and I have to return the device (yet, I am getting numerous responses to my post at ClubImate from others with same problem... so I don't think it is a device malfunction but it could be either carrier service option or could be a need for Jam radio version patch).
Next, I contact TMobile to arrange enabling fax on my account and they are not too knowledgable so... I just want to make sure that my required route to start faxing is to pay for the $10/month TMobile fax option that creates a second line for incoming fax capabilities (I am not interested in receiving... only sending so if there is a way to allow the fax data but not pay for the second line, then that is what I want). The fact that the TMobile folks have never heard of an IMate Jam only complicates matters when they try to refer to their canned support statements and policies.
Thanks!
Hi All
I'm in the uk and have an i-mate JAM which does just about everything I want - apart from Blackberry.
I've tried the v1.2 blackberry connect s/w from O2 on it - it loads and doesnt give any errors but doesnt generate a PIN, and doesnt display an IP address.
I've had blackberry enabled on my sim by vodafone (my provider) and Ive setup a new GPRS connection with the apn of blackberry.net
I can't seem to get the desktop software to talk to the jam either - and when I click on the 'start' button on the connect software on the JAM it attempts to connect and then just disconnects.
Any ideas anyone? I really want this to work - is there a workaround that anyone knows about?
Thanks
Will.
Let me know if you get this working. If it does I'll be straight down the shops to buy a Jam.
Hi, I`ve the same problem. German T-Mobile ROM and Blackberry Client from the blue angle (T-mobile Version). The blackberry client starts normaly, but it is not generatin a BB-Pin. It always says "Aufwartung" whatever this means. The IMEI is displayed correctly.
Has anyone an idea?
Petons
there is no desktop software for the non RIM blackberry devices, and your best alternative for instant email would be alwaysonmail.com until a client is released from RIM for use on the Magician.
rgds
Jim
Hi there
I beg to differ - I have a copy of the rim desktop software for activesync.
Its called 'Blackberry Activesync Configuration'.
Will.
Welcome to the club. A friend from a german ppc forum told me, we won't get any success, cause T-Mobile put BB in the ROM Upgrade just for MDA II & III. Even we have the CAB file, it will not work as long as someone here changes a responsible part in the registry. Just installing the CAB won't work.
But I don't understand T-Mobile. They would earn much more money (as they already do), if they would offer this service to MDAc users - and they are not less! So we may have to hope for an update...
MrMacMax said:
Welcome to the club. A friend from a german ppc forum told me, we won't get any success, cause T-Mobile put BB in the ROM Upgrade just for MDA II & III. Even we have the CAB file, it will not work as long as someone here changes a responsible part in the registry. Just installing the CAB won't work.
But I don't understand T-Mobile. They would earn much more money (as they already do), if they would offer this service to MDAc users - and they are not less! So we may have to hope for an update...
Click to expand...
Click to collapse
RIM refuse to provide support for BB on Magician, to carriers. No RIM support means no software ever.
Why? I dunno, they're canadian aren't they....
Maybe they got hit by a moose....
Hi,
I've ordered an O2 Exec and have an O2 account but the account is managed by Vodafone since they purchased Singlepoint (or SingleIQpoint, as I preferred to call them).
When I called Vodafone to ask whether I could upgrade my account to a 3G one I was told that my existing SIM card in the Exec would allow me to use 3G data speeds (no indication of exact speed) but that video calling would be impossible unless I shifted my account to a full Vodafone one.
Has anyone got any insights as to whether this is accurate or not?
Many thanks!
Case of SingleIQpoint again I fear! Call O2 and get the real story!
Although this may not be of any use, I had a similar experience with a vodafone reseller (who went t#ts up) a few years ago, I think it was with GPRS, I had to get a new SIM from Voda direct.
And as for singlepoint 4u /cauldwell grp, the least said the better!
I'm now stuck in one of those infernal loops where I call 02 who tell me to call Vodafone who tell me to call O2 who... :shock:
I'm now desperately trying to think up some scheme to sort this out.
I've had my Vodafone/SingleIQpoint/O2 account for about 2 years now. If I get the PAC number from another account, can my Vodafone/SingleIQpoint/O2 number be changed to it?
Please help me before my brain escapes through my ear...
@The Doctor, just use the O2 SIM you have and if you can't make video calls complain to O2 and SingleIQpoint. They will have to give you a new O2 SIM if you complain hard enough.
Also threaten to report Singlepoint to OfCom!