Database Users

Can't get my K-Jam to hard reset

Hi everybody,
I just can't seem to reset my K-Jam. I tried it a dozen times but it still is a soft reset. Ok before everybody get's angry: I know how to hard reset (hold the two side top buttons and press the reset button). I tried it in different timings like first holding down the two side top buttons then pressing the resetbutton and holding it for almost a minute. Or first pressing and holding the reset button and then the two buttons but it is always a soft reset.
I guess it is a soft reset because I don't get the calibrate screen thing.
Any tips here because I want to get rid of the slowdowns from the virusprogram....?
Wouter

Hi,
I had the same problem. Theres a facility in settings called 'Clear Storage'
start>settings>system>'Clear Storage'
this actually does a hard re-set.

Thanks Webster,
I didn't think of that one! That did the trick!
Wouter

Hold down the Comm Button and Voice Button continuously while tapping the reset hole.
As long as you keep holding down the two buttons, the screen will go black and soon prompt you to hit Send to hard-reset (wipe the unit), or any other key to continue with a soft-reset (reboot).

Thanks Beyondthetech,
I'll try that next time when I need it :wink: .
Great blog you have! Has been very useful in making up my mind.
I'll install TT 5 later now I know how it can be done. :lol:
Wouter

Just a small update
Just to let you guys now. I finally found out the proper way to hardreset.
The trick is not to let go of the Communications and Voice Command button until you have stopped pressing the soft reset hole. Just wait with releasing the two buttons until there is a message on the screen asking you to press the Sent key to hard reset.
Another funny thing is that you can restore a backup (made with Sunny Backup) on another K-Jam device. It still runs. This came in handy because I exchanged mine for another because of some hardware problems.
Wouter

Which one is the "Sent key".

the telephone "call" key (green handset) (left side)

Help! - Crashed need to hard reset

Tried to install VGA files from here. Now on soft reset mx xda exec hangs on boot with select/exit options on the bottom of the screen but gets no further than the o2 logo.
Im away from home, can anyone tell me how to hard reset.
Thanks!
Roger

hold the two '-' buttons on the top row where the red and green phone buttons are (all on the keyboard) and then press the reset button. keep buttons held til u see the menu screen.

Thankyou! phew!

First timer

It's my first time hard-resetting my wizard (random resets are finally getting to me), but I was wondering how on earth am I supposed to do this. I follow all the procedure, and all that appears is a screen filled with the colors red green and blue. I hold for about a minute more after that screen shows up and nothing more appears. I know i'm supposed to see some dialog box that asks if I want to clear it, but I'm just not seeing it.

Hi - this is the way i do it.
Turn device off.
Hold comm button (top left) and record button (top right) together.
Turn device on - keep fingers on two buttons above.
Black screen should come up with some writing (take fingers off buttons above) - press call button (green)
and it will hard reset.

This may work. But that is NOT what the manual says to do. It says to hold the top side left and top side right buttons and use the stylus to push in the reset button on the right side. But I did this and it did nothing.
HTC Wizard, i-mate K-JAM, Cingular 8125:
While holding the Comm manager button and the Voice Command button, push in on the soft reset button (reset hole) once. Keep holding the Comm Manager and Voice Command buttons until there is a screen asking you if you want to clear all data. To commit, press the green send key.
Note: The Cingular 8125 also has a software hard reset option. You can find this application in the Settings folder under "Clear Storage."
http://pocketpccentral.net/help/cingular/8125reset.htm

I've tried the hardware button method several times (camera button, comm button, and turn on) and I even tried the other method (which did nothing) but when I perform the comm and camera method, all I get is a multi-colored screen that has two strings of numbers on it. So the next question I got to ask is, is a clear storage for the 8125 as effective as the hardware reset?

Some people think it is, some don't - I think it's pretty close give it a shot

Just navigate to clear storage its easier.
Start > Settings > "System" tab > clear storage
It will ask if you really want to, tap yes then it should hard reset.

This is how I hard reset to UPGRADE or RELOAD the ROM from my PC:
I keep the device on... I hold the top left (comm mgr button) and top right (voice command button) then I press the reset button on the right side with my stylus. ONce the device goes to black screen, I release the top left button while still holding the right... wait 3 seconds then release the top right button. At this point you should be to a DOS like screen with a USB label in the lower left. You can then load the ROM from your PC to the device.

Colored Screen after WM6 Softreset

Hello everyone,
the last days i am trying to flash my Blue Angel up to WM6 (WM5 would be OK too).
I tried about 1001 times to get into the boot options, but everything i could see was this /%&§ colored screen.
However, i managed to get it an installed WM6 sucessfully.
But now my Problem:
After softreset WM6 was gone and everything i could see, was this %&$§" colored screen again!
Back to 2003SE works fine.
I tried it many times again, stuck at the colored screen, after 1001 tries i managed it again to get into the boot options, and the same again, softreset ad wm6 was gone.
Anyone out there who can give me a hint, what to do?
I was wondered to see only the R 1.10.00 on the colored Screen.
Whats with P an G? Do i need it for WM6? Where to get it? Need i special versions for WM6?
Thanks for help guys!

I think you were doing just right, read WiKI steps more carefully for setting No Yes Yes and then pressing message button.

I was really... really really shure, that i did it right.
But you made me so confuse, that i read the Wiki again and again.
Testet it, and ist the same problem...
Just this morning, my XDA fell down, the battery disconected and all of my data were lost.
Might it be a problem with the internal battery?
Or is it normal, that every data wil be lost, if the battery is removed?

1. You did not made proper hard reset in WM5/6, that's why it could not boot. No suprise here.
2. Yes, read the manual - lack of power = HardReset in PPC2003. If your backup battery is dead (nothing special in such an old device) even a while without battery kills the memory. New BA holds the data just for few minutes.

After the flash process finished with 100%, i resetted with softreset and holding the power button. Isn't that the hard reset?
The windows software says, that the internal battery is 100% loaded but it made me a little confuse, that all the data was lost.
I really read the wiki

Could you send us the link to "wiki" that you were reading?

man, you really have plenty of time doing as much as 2k+ resets.
anyways... you need to hard reset your BA.
use the record+camera combination for hard reset.
like i posted in this link
hope that works

From the WIKI:
When the upgrade is completed, you must perform a Hard Reset
Press and hold the "Power" button, and then press the Reset Button. Colored stripes (the bootscreen) will appear on the screen.
If you have a PH20B device such as MDAIII, QTEK 9090, XDAIIs, PDA2K etc, EITHER:
Quickly press "Record" & "Camera" before the versions appear at bottom right
OR press "Power" & "Camera" & "Record" buttons and Reset at the same time
If you have a PH20B1 device such as SX66:
Quickly press "Record" & "Windows Media" before the versions appear at bottom right EITHER
OR press "Power" & "Windows Media" & "Record" buttons and Reset at the same time
You'll see three options on screen. You must change the second and the third to yes.
If you have a PH20B device such as MDAIII, QTEK 9090, XDAIIs, PDA2K etc, use "Camera" and the "Record" buttons.
If you have a PH20B1 device such as SX66, use "Windows Media" and the "Record" buttons.
Note: The "Record" button moves up and down the menu and the "Camera" button toggles Yes/No. When you're done, press the button in the middle of the D-Pad to continue booting or press the "Mail" button. A white screen will show for 30 seconds, while it is clearing your device in preparation for the new ROM to start executing
When the bootscreen, aka. the colored stripes is displayed, wait more, you are booting. The welcome screen to set up your device will appear shortly ...
Click to expand...
Click to collapse

Please Help Me

I bought my HTC 3400i Last month. Yesterday my HP laptop was connected to internet and I connected my forbile for charging. After one hour the screen of my mobile started flickering so I disconnected and reinserted. Then there was a heavy Flicker. I switched it off. Now its not starting. I tried the Hard reset, but the light of my charging and both soft keys are glowing. Then it turns off.
Kindly Help.
Thanks

Try hard reset
Try a hard reset
1. Remove battery
2. Press & hold power button for few second
3. Insert battery
4. Press POWER button + both soft keys ( key just above green & red keys) together.
if everything is fine there would be a text on screen and will ask you to press send key then press Green key
Hope you will manage to save your gene