Database Users

UK Rom update

A quote from o2 support UK 28/03/03
"Thank you for your email. We still have no set release date but we are very, very close to launching the download on the site. I have recorded your email address and will contact you when the download is available.
Apologies for any inconvenience.
Kind Regards,
O2 Data Support."
I replied
"Thank you for your reply at least i got one. (however no release date sounds bad news)"
Which Prompted this
"Unfortunately I'm not at liberty to set a date for the release. I can only say that we are very close to the release, and the final details are being ironed out.
I guarantee that when the release date is set, I will email you with the link to the update.
Regards
O2 Data Support"
Looks unlikely for a March Release chaps

XDA Upgrade
May not be too bad guys - got this from 02 on 278h March!
"We are expecting the upgrade to be posted on the O2 Uk website within the next 1-2 weeks."
We shall see...

OK, there has been a lot said about O2 UK and their lack of an official upgrade rom, unlike O2 Holland, Germany and Ireland.
To be fair to them, they have promised March and we have not yet reached the deadline so its unfair to slag them off about broken promises until they actually break them.
So, on Tuesday 1 April, if there is still no upgrade on their site, I suggest we ALL start emailing them (or ring them), and DEMAND to know why they have not released it as promised IN WRITING on their own website.
The email address for O2 UK xda support is [email protected]

I have just been in contact with O2 UK. The good news is they still intend to go ahead with the update today. The bad news is:
ROM - Version 3.14
Radio - Version 4.08
They are working towards 3.16 / 4.20, however this is a few (4 - 6) weeks away, as they are not yet happy that it is stable. They cannot yet guarantee a date for this.
For anyone with higher numbers than the ones to be release today, it is recomended that you downgrade, as 3.14 and 4.08, whilst not perfect, is the most stable build yet - hence their release today.
The only problem is, that the last connection used becomes the default. Therefore if you dial WAP, then later open IE, it will automatically dial WAP and hence there will be no content available.
There are also plans to provide long awaited documentation for the radio stack (probably 4.20 when it is released). O2 believe this is important, and are pushing heavily to release this information.
I'll keep you updated.

Hmm, German O2 already released version with REAL WAP & MMS EzOS client embedded. Shame on you, english suckers...

Good news. Radio stack is 4.16!

...and?? I had 4.16 for over two months

ROM Upgrade live
The upgrade is now live. 3.14.13 ROM, 4.16 Radio

Radio upgrade
I have ROM V3.14.13 already (dated 10/09/02) but Radio is V4.08. Can I upgrade only the Radio Stack on its own to V4.16 and is there any point? What improvements does the new Radio Stack make?
Thanks for any advice.
Paul

UK ROM update now available at http://www.o2.co.uk/productsservices/xda/romupgrade/0,,170,00.html
if it wasnt clear from the above thread.

Rom upgrade
I've upgraded my RMm & Radio Stack and all is fine except that it's wiped O2 specific software such as Action Backup and Action Update as well as MyO2. At the risk of asking a dumb question, where can I download these. Asking O2 technical support is like speaking to a politician: the question is simple but the answer is irrelevant.

Will those upgrade work on the Qtek 1010 without problems?

ARZLEB: yes, but I thought you have 3.15.15 which is WAY BETTER
I still can't understand why they release a 9/2002 dated update NOW??? I have update dated March 4th 2003 from T-M Czech, that's what I call SUPPORT!

bearing in mind the new O2 update only updates the radio if you already have 3.14.13 eng , if you use the XDA not on O2 network ie unlocked would it make more sense to update to a newer releash combination such as IRE version?

Zviratko, Thanks for your help yes i should have upgraded it to the version you have provided me with but i wasnt seccessful at all with serious of errors specialy with errors for replacing old files with older files any advice?

O2 Exec in Ireland

Does anyone have any idea when the Exec is being released in Ireland? I was in an O2 store but they had never heard of the thing-very enlightening... So far I've heard nothing in relation to princing here either if anyone happens to feel like sharing.

Yes, a friend of mine, after seeing my iMate Jasjar, rang his account manager in O2 and was told before Christmas

will be available after xmas..latest information!, as i asked everywhwre and eventually got from uk.

US Residents who wants to buy the O2 XDA EXEC

Hi everyone,
This is my first post. I don't own any Pocket PC yet. I was hoping the HTC Universal would be my first. I had been lurking around this web site for a while now, trying to find a cheaper way of getting an O2 XDA EXEC.
Last night I e-mailed O2's customer support and got a response. They gave me a number to call, although they stated that they don't deliver outside the UK, they gave me a number to further inquire. Maybe if more of us could call, then maybe we could change their minds. I am attaching a copy of the reponse letter so that hopefully some light may shine our way.
Goodluck everyone.
Christian
_____________________________________________________________
Check out the O2 Online Help Centre: www.o2.co.uk/help
Dear Christian,
Thank you for contacting O2 Customer Service.
We do not send O2 phones outside the UK through shipping.
For assistance in this matter, please call our Sales team on 08702 257 879. They are available Monday to Friday 8:30am to 9:00pm and on Saturday 10:00am to 6:00pm. Calls are charged at national rate.
If you need further information about this matter, please reply to this email. For further details about O2, please visit our online Help Centre at:
http://www.o2.co.uk/help
Kind regards,
Ashutosh Evatt
O2 Customer Service.
Important: Please ensure that every time you contact us you include the
following information; Your Date of Birth, Postcode, Mobile Number. We try to resolve your query the first time that you contact us and "Get it Right". If we have not, please reply to this email with the words "Get it Right" in the subject field and we will deal with your response as a matter of priority.
O2 (UK) Limited, Registered Office: 260 Bath Road, Slough, Berkshire SL1 4DX. Registered in England No 1743099.

O2 XDA Mini S Users - O2 on AKU2

This is O2's current response on AKU2 for the Mini S:
"We will be launching a new ROM for the Mini S, unfortunately we
cannot state when this will be. We are planning to launch the next
service pack for windows mobile 5 called AKU 2, which I assume will be
the same as i-mate."
Trying to poke for more specific...
Dip

that would be nice, lookin forward to this update!

O2
At least something is on the way, but how does O2 announce when updates become available?

http://www.my-xda.com/xdaminis_soft.html when the update is released it will be here

I have been on O2's case for ages regarding this, this is the response i got today;
Thank you for contacting O2 Customer Service.
I am sorry for any inconvenience that may have been caused.
However, we have not yet received any updates when the next software update is due to be released on our website for the O2 XDA® MINI S, which will include the 'push email' feature. This is the reason that we are unable to help you directly with your query.
Please keep on checking our website for further software updates for your phone. To check the updates, please click on the link below:
http://www.my-xda.com/xdaminis_soft.html

They said they're currently doing 'internal testing' and still don't know when they'll be realeasing it...and no, they are no excepting external beta testers

1.5.4.2
i got 1.5.4.2 in my xda2 mini s

Me too
Mine also shows 1.5.4.2 WWE, but the ExtROM shows 1.5.4.102 as per the websh*te.
Tum te tum.

how do i upgrade if dead
dear all
how do i upgrade if my phone is not powering on to normal state.
i m not able to get connect to pc (active sync).
Please let me know its urgent.
thanks in adv

Just got XDA Trion from O2 UK with WM6 installed

Got a unit the other day that was used, so they sent me out a replacement, and it has WM6 installed - YAY!
Just waiting for my Micro SD card to arrive to see if I can load TT6 onto it (whihc could be a problem!)
I guess ROM updates must be due shortly for the rest?

http://www.my-xda.com/xdaOrbitSoftware.html

ignore, its for the orbit not the hermes

tonyflow, that's interesting! I ordered an XDA Trion from O2 UK today. They were out of stock for a little while, so this must be a new batch. I wonder what OS they'll have installed...
Will report back!

The first unit I got (which was already used - which I was not happy about) was WM5, called their customer services, and they got a replacement out to me the next day - the box had a manual addition for WM6 - and when I powered the device on it was confirmed
I knew that O2 Germany had a ROM update for WM6, but wasnt aware of O2 UK having it! Saves me the hassle of upgrading and then trying to relicense tomtom in the future anyways

I got mine at the beginning of July and it has WM5 on it
I wonder if it would be easy to upgrade and if all the programs I have on it would still work.....
Anyway, I have sent them an email as to why the Trion is mot mentioned on the my-xda site (I became aware of it a while back when someone posted the seeo2.com for malaysian customers and I looked for the english version and re-visited it when it was mentioned on el-reg). Just hope a WM6 update is forthcoming....

Well, just called O2 as I saw the order had "Provisioning Failed" by it on their website. Turns out that they're out of stock - why they couldn't of told me this when I bought it I don't know - and it's contrary to what it says on their online store. So maybe, if I get a unit from yet another new batch, the chance of having WM6 increases?