Database Users

list of confirmed problems ?

I have the following 2 problems and wonder if anyone else have BOTH problems on the SAME device ?
screen misalignment
freezing while charging.

Freezing every 3 screenclicks in TomTom 5 (and 6)

I have those (TT6) on the Vario 2 +
1) Landscape/portrait confusion sometimes - maybe a bad keyboard slider contact
2) ActiveSync doesn't always realise the device is connected
3) ...
Owned it for 2 weeks so far & still think it's pretty good.

Backlight settings (under battery power), when changed from default setting of 10secs, changes right back to 10secs.
Slow to pick up and hang up (up to 2secs each)
Changing screen orientation while entering info (calendar or contact) loses its focus so you have to click the entry again to regain focus.
Update Library... doesn't work for storage cards. Have to remove the MSMETADATA folder on the card to get it to update.
Misses key presses at random
Drops signal at random, and therefore calls.
The list is endless.

fergusstrachan said:
Backlight settings (under battery power), when changed from default setting of 10secs, changes right back to 10secs.
Slow to pick up and hang up (up to 2secs each)
Changing screen orientation while entering info (calendar or contact) loses its focus so you have to click the entry again to regain focus.
Update Library... doesn't work for storage cards. Have to remove the MSMETADATA folder on the card to get it to update.
Misses key presses at random
Drops signal at random, and therefore calls.
The list is endless.
Click to expand...
Click to collapse
....noticing your signature.....
do i take it you would stay with the universal?
Matt

Actually no, I would stick with the Wizard any day (with the latest rom and overclocking).
I'd love this Hermes to work, but as long as it has all these damn problems it's more hassle than it's worth.
The term "bleeding edge" has never been more appropriate for me, it's still a beta product.
Ferg.

every one should stick with their wizard!. i had tytn for 3 days and my head was blowing! to many problems.
but don't forget that there isn't decent pda/phone around.

fergusstrachan said:
Backlight settings (under battery power), when changed from default setting of 10secs, changes right back to 10secs.
Click to expand...
Click to collapse
This one I've isolated to phones which have been restored from a backup made with SPB's Backup.

WM5 automated nightly reboot?

I have a question. I've only had a WM5 device for about 9 months now. I now have Cingular 8525 and for the past 5 days I have left it on overnight only to find it frozen, won't wake up in the morning and the battery drained.
I did the Activesync hack, scanned the notifications queue and did not see any notifications for midnight on the dates the device would not wake up.
Its frustrating.
I was wondering if WM5 did some form of house cleaning nightly. It seems that this house cleaning wakes up the device and somewhere it freezes on and finally the battery gives out. I don't have any backup software going on.. Nothing. I just find the device won't wake up, won't even soft reset. Plug it in for a minute, then it soft resets with a dead battery.
I am going to look at the notifications queue tonight and delete any notifications I see that are for 0:00 and tomorrow and see what happens.
I am hard resetting it Monday and re-installing if I can't figure it out. It has been really annoying these last 5 mornings.
Sometime when I reboot I see a NO GSM message. Then get no radio, then about 10 minutes later I get service. But the password and the userid on the wap data connection has been erased and my bonded blue tooth headset password is forgotten, the device is there but it prompts me to bond with a passkey when I go to intiate the headset...
Thanks for your thoughts

This has, I believe, alot to do with your microSD card - see the link below.
http://forum.xda-developers.com/showthread.php?t=284636

Thanks I'll check it out. I do have a sd card in the device. It may be the cause.
Thanks.

I use SPB Backup, to initiate automated reboots. What it does is back up to ur microsd and then initiate a reboot. i do this every second night. which is cool, keeps the fone fast.

Nightly lockups were a pain in the neck for me - I have had 2 Orange M3100 and both suffered the same nightly lockup issues.
I found that 4 things have fixed the issues and i found that all 4 have to be done
1. Fake server trick
http://www.aximsite.com/boards/showthread.php?t=112638
But i found that not deleting the new server works fine
2. Untick Enable Advanced Network Functionality
Under Settings\Connections\USB to PC
3. Stopping Activesync running when not needed
In the notification queue there are 3 entries to start replog.exe (activesync)
you can safely delete the instruction to start after time change - This will stop Activesync from running.
NB the other 2 need to be there, do not delete any other notification of replog.exe
4. Never leave activesync running so always do a soft reset after syncing or at least before you charge the phone.
Not saying that these will work for everyone but they have worked for me on both phones.

try XBar. It incorporates cron, so you can schedule whatever program to run whenever you want it. Grap a copy of quickreset and run it. It will reset the Tytn at whatever time you set it for. I have mine resetting at 5 in the morning.

You may disable the standby mode when the unit on the external power supply. I have done, and I think it's not a big deal and it does not worth to struggle with locks on wakeups with external power!

I having a sort of similar 'morning trouble' with my TyTN, but limited to GSM connectivity. When I wake up, I am most of the cases disconnected from network with 'No service' message in the baloon. Searching for network is unsuccessful, nothing works until I soft reset the device.

Just a thought: You do have the "poweroff after x minutes" setting checked right?
I had what I thought was the same issue this morning, but it was caused by me unchecking the above setting (I do this during meetings when I'm using my BT keyboard) the previous day. This morning, while it was still dark out, I pressed the power button and nothing (the backlight was off and this actually put it into powersave mode). I pressed it again and still nothing (device came out of powersave mode with backlight still off). Because it was dark when I did this, I initially thought that I had the "won't return from powersave" problem.

machmandp said:
Nightly lockups were a pain in the neck for me - I have had 2 Orange M3100 and both suffered the same nightly lockup issues.
I found that 4 things have fixed the issues and i found that all 4 have to be done
1. Fake server trick
http://www.aximsite.com/boards/showthread.php?t=112638
But i found that not deleting the new server works fine
2. Untick Enable Advanced Network Functionality
Under Settings\Connections\USB to PC
3. Stopping Activesync running when not needed
In the notification queue there are 3 entries to start replog.exe (activesync)
you can safely delete the instruction to start after time change - This will stop Activesync from running.
NB the other 2 need to be there, do not delete any other notification of replog.exe
4. Never leave activesync running so always do a soft reset after syncing or at least before you charge the phone.
Not saying that these will work for everyone but they have worked for me on both phones.
Click to expand...
Click to collapse
I have a similar problem. Every monring when the device is still plugged on the wall charger, it hangs before I wake up. I would therefore miss a lot of calls or other notifications. I have done the defragmentation of the card, but it still doing the same thing every morning.
I have also tried all your steps above, ecept step 3, which I need your assistance as to how to delete the particular file you were referring to.
Many thanks in advance.

marsb007 said:
try XBar. It incorporates cron, so you can schedule whatever program to run whenever you want it. Grap a copy of quickreset and run it. It will reset the Tytn at whatever time you set it for. I have mine resetting at 5 in the morning.
Click to expand...
Click to collapse
holy crap, i thought i was the only one that used xbar.. i have been using this program for 2 or 3 years, this is my one and only must have program!! FYI 3.2 beta was released
anyway.. on to this problem, i used to have this on my wizard, what i found was that plugging it and leaving it on would cause the lock up. Now when i plug it in i hit the power button and havent experienced it since on my wizard or on my 8525 yet. and i still get all of my push mails etc.. however i will say that if i get a call or text while im sleeping the device does wake up and the screen stays on..

another program you might want to try is SKSchema... they have several scripts that you can run, including a soft reset at a certain time. I also use the script which allows me to toggle between 3G/UMTS to save battery when I don't need 3G.

"Fake Server" did not work for me
Tried what is outlined - fake server, soft-re-boot, stopping activesync. Not sure how to delete the specific files in the notification queue.
Worked for one night! Next night back to the sleeping Tytn.
I am going to try spbTime to trigger an alarm at 12:01am and see if that helps.

TyTn does not "die" anymore!
The fake server is definitely part of the answer. As is stopping ActiveSynch. This needs to be combined with one other suggestion made on the forum of leaving the unit on when plugged in. This however has the potential drawback of "burning" the screen with the same image as when left powered on.
In addition to Activesynch, the problem is with the Notification queue (again as someone suggested on this forum). In the Suspend/Sleep mode under power, the unit cannot notify and goes into a perpetual loop.
Here is what I did that has now worked for 11 days. I installed spb PocketPlus and placed the "Screen Toggle" icon on the main screen. (According to spb, "Toggle" simply blanks the screen but does not put it to sleep/Suspend). So when I plug the unit in to charge it, I simply "toggle" the screen. The screen is blank (just like "Sleep"/"Suspend") but the unit is powered up. This has the added benefit of allowing you to listen to music with the screen blank.
I have now gotten to "toggling" even under battery power. Miraculously, my intermittent BT and Wi Fi issues have also disappeared. There may be cheaper solutions than buying Pocket Plus, but spb's Pocket Plus is convenient and has some other nice features.

Mortsaver might be a cheaper option?

Active Sync
I don't know if any of you have tried Active Sync "beta" 4.5". Its seems to have fixed many of my problems with connection and some of the issues described here.
flane

coolshot said:
This however has the potential drawback of "burning" the screen with the same image as when left powered on.
Click to expand...
Click to collapse
This problem affects CRT and plasma displays (phosphor based), but not TFT.

Wizard freezes on wake-up while GPRS is AlwaysOn

Hi,
I have MDA Vario version of HTC Wizard.
After a ROM upgrade (to version 2.21.2.11) I have the following problem :
If I set AlwaysOn=1 in the registry, then GPRS is always connected as it should be - but when the device goes out of standby (by pressing (I) button or by an incoming call/message), the keyboard and touch screen do not respond for 10-20s. I can hear beeps when pressing keys but nothing happens (e.g. I cannot pick up a call...). After an annoying while, everything goes back to normal until a next standby-wake up cycle.
I've re-flashed the device with my operator ROM three times already, no other programs are installed (except customization stuff) and still have the same problem.
Before I decide to use some custom ROM, I'd rather try to find some other solution...
Any idea ?
regards
Maciek

AHHH me too
same setting applied and now i can i get a white screen after the tmob boot screen. when i call my phone it dosnt ring but the send & end buttons light up. the green signal indicator light is on too, and thats it. it also sleeps after a few min like normal, but the when i wake it up, the signal light is flashing but the backlight is not on. i really want to figure out how to put a txt file in the root of a card with instructions ot reinstall the backup reg i have. or get an activesync of my favs, list of apps, and outlook. any thoughts would be appreciated.....its my first ppc/wm device (xircom rex 6k --> handera 330 --> sharp zaurus 5500sl --> sharp zaurus 6000l --> HTC Wizard/T-mobile MDA Vario).

Resurrection
Hi - I am having a problem almost identical to the one in the first post. when my phone is in standby something happens which means it does not respond when turned on for about 20seconds, although it will anser a call. it's very annoying if you want to add a date quickly or send a text.
I have turned off gprs always on, removed any storage card plugins, and changed exchange server to only sync the last 3 days instead of everything. I am really a bit confused as tbis problem has only come about since I installed the tmob 2.26 rom and latest uk radio (after unlocking my phone) my phone previously worked fine with the current uk rom but was very slow toboot up. I don't really want to downgrade but i'm not seeing much option rihgt now. did anyone ever solve this?
any help greatly appreciated.

I am not really sure if this is a result of the GPRS ALWAYS ON settings - it just does not look that way!
I had a similar problem without having GPRS always turned on. After I reflashed the phone with exactly the same ROM again everything works fine. Did you booth install the CUSTOM ROM integrated in the flashed ROM as well or did you perform a SOFT RESET before it could install? The reason I ask is because of I think the problem is in the way how the WIZ writes / adds contents to the REGISTRY. It might have been that you resetted the device a bit too fast after HARD RESET or REFLASH and some of your REGISTRY KEYS are messed up!
If you have the possibility to perform a HARD RESET or REFLASH of your device: please try it and see if the problem persists! But please do not reload a backup afterwards because it would import also the faulty registry again ...
Please post your results afterwards, so, others would have a solution in future!

will give that a shot, although I did a completely clean install on this phone - no imported backups etc... is there any tool that can reset my registry to default settings?

the_angry_monkey said:
... is there any tool that can reset my registry to default settings?
Click to expand...
Click to collapse
Not really!
Depending on your phones ROM and CUSTOM ROM your registry will differ from others anyway, so, the only one way to get a 'default registry' is to perform a hard reset.

device couldn't wake up after turning to sleep mode

I just got AMEO from T mobile which I believe the same as HTC advantage.
despite of being SIM locked by T-mobile, I am experiencing another problem in waking up the device after it goes into sleep mode.
After I left the device idle for few minutes, it turn the whole screen off. (not only the back lit).
I can see the LED for BT/wifi still blinking.
But no matter which button I press, it couldn't be turn on at all.
As final resolve, I have to soft reset the device every time after it sleep!!!
Can some experts here advise me? is it a defective unit? or some other settings are wrong? Do I need to return it to the vendor?
I don't want to keep the device always on by disabling the auto off feature in power setting either.
Does someone have the same problem like me?
Thanks for any advise in advance.

What happens if you put it on the keyboard while "asleep"? Even if it means taking it off there first.
If doing that and pushing the power button fail to turn it on, it's a defective unit.

it's the same problem even i attach it to the keyboard.
a bit funny though, if i press the power button from the side to turn it off. I won't have any problem to turn it on.
but if i leave it to auto off mode, then i can't turn it on until resetting it from the back hole.
can it be improved if I flash to other ROM?

My Ameo does it occasionally - I find that (re)attaching the keyboard tends to bring it out of sleep better than pressing the power button. I get the impression that by pressing the power button, it sometimes gets confused that its still on and tries to turn itself off (even when it is already off). Tends to lead to a reboot every few days though. Waiting (fingers x'd) for WM6 to see if it behaves better.

do you guys have this option
settings>button>lock
try to toggle the checkbox to see if it helps

I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.

I can confirm that it doesn't help my AMEO.
anyway, thank for your thought.

Digital.Diablo said:
I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.
Click to expand...
Click to collapse
To digital:
can I ask for a favor from you. could you try to make the device auto power off without sim card in.
and see whether u will have the exact problem i have or more frequent it dead...
due to my unit is locked to T mobile network, i still haven't put any sim card in.

Tried it without simcard in but it still turns on ok after the fix. TBH, sounds like you're getting the issue more than me - mine only does it occasionally (once every couple-3days) and as yet, I've not managed to locate a consistent cause. I'll keep my eye on it though with the fix and let you all know how I get on.

the other thing that i can think of out of at the moment is that you are running some prog from the sd card/microdrive in the background so when you try to switch your device on then it does not get started and hence the problem...
try tweaks2k (you can use the trial version)
it has a bunch of settings for this... (just check that it is compatible with ameo first)

install 'screenoff' and assign to one of the button.
it works fine.
have to make work around like this now. no idea why this problem only happen to my AMEO...
anyway, thanks for all of u!

royalmail said:
Does someone have the same problem like me?
Click to expand...
Click to collapse
I have a similar problem. My device does not wake up in one case from 10 approximately.
Frequency of occurrence of a problem decreases if to close the phone's program compulsorily.
In other branch to me have told, that the problem can be because of the Active Sink's program. Have allowed advice to disconnect automatic start of this program. But I cannot check up because my program all the same is started if to switch off an option of the automatic device. :-(

hard reset can solve the problem completely. ;-)

I'm pleased to say that the 'button' tweak posted here has worked... So far!
Thanks Gents (and lasses if there are any).

That happened to me too yesterday.
I hard reset it and reinstalled everything to microdrive now. (trying to eliminate the possiblity of compaction thread) Removed SPB Pocket plus, which I've come to be quite suspecious by now. Also removed true VGA. So far I have not got a single freeze yet, touch wood. If it runs okay for a few more weeks with no freezing, will put back true VGA and see how it goes again. Will try to isolate the offending software bit by bit.

Hi,
I've had the same problem with my Advantage
After some weeks of test i have found how to solve the problem on my Advantage. perhaps it's only works on mine but you can try.
i have installed "all" progs on memory and not on microdrive. on microdrive i have only a few exe like wififofum or progs not intend to run when i turn my Athena off.
then no more problem waking up my athena.
I think the problem could be that microdrive cause a time out or thing like this when we wake up the PDA then athena freeze waiting about datas from microdrive.
then for me now it's programs like browsers, sscontact, traylaunchers etc .. => memory
programs like painting tool, etc ... => microdrive and close (kill process) them before sleep mode.
and all is ok now for me. The only freeze in 1 week was Pocket IE freezing (but the reason is pocket IE sucks)

There was actually another point that I forgot to mention concerning the freezing. I found out that the free miniSD card came with the bonus pack was actually faulty. With the pocket mechanic professional benchmark, I managed to see only less than 200kb/s read and write! I did a hard reset, and installed everything on microdrive, and touch wood, I have not got a single reset or freezing yet these two days. I install nothing into memory, as we all know that it takes up to 2 seconds to write a block of data into NOR ROM, which is why we should always shift our directory of IE cookies/history/cache away from the main memory. Since the main memory (NOR ROM) is good for executing program in place but terrible in writing, Microsoft's MikeCal thinks we should not keep any data there. (See this thread: http://blogs.msdn.com/windowsmobile/archive/2006/03/16/552996.aspx ). I try to keep the memory as free as possible to minimise compaction thread kikcing in. Will see how it goes in the next couple of weeks and take on from there.

I'm happy to confirm that, after a weeks testing, the button 'fix' seems to have resolved the issue! Thanks all.

I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
Attaching USB cable. No change.
Attaching keyboard. No change.
Calling phone. No change.
Soft reset. Starts ok.​
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
However, I suspect ActiveSync.
The unit was attempting to Sync every 5 minutes, while connected with a USB cable. I therefore followed advise (read elsewhere) to create a dummy server to allow an ActiveSync schedule to be created, then deleted.
http://www.modaco.com/index.php?showtopic=246522
This is coincident with the start of the problem.
Regards

Devany said:
I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'​
Click to expand...
Click to collapse
I had same problem once I enabled Key Lock function.
However, once I disable key lock, it works fine again.

NEWBIE: Prevent Sleep mode loosing SD Card connection?

I got my HTC Universal yesterday, hence the newbie tag, feel free to point me at any wiki or faq that will help me, my first most pressing issue is that if the phone sleeps (i.e. left for a few minutes in battery mode) it forgets that the SD card is inserted and after waking it i have to eject and reinsert. I can live with reinserting after a restart or soft reset but this is really annoying. How can i get around it?
Edit Solved : Turned out to be a dodgy SD card and nothing wrong with the HTC!

cycloid said:
I got my HTC Universal yesterday, hence the newbie tag, feel free to point me at any wiki or faq that will help me, my first most pressing issue is that if the phone sleeps (i.e. left for a few minutes in battery mode) it forgets that the SD card is inserted and after waking it i have to eject and reinsert. I can live with reinserting after a restart or soft reset but this is really annoying. How can i get around it?
Click to expand...
Click to collapse
Welcome to the forum
Try to install Advanced Config, with that app you can turn of the disable sleep mode for SD but your battery will suffer the consequences, I have not that problem
Good luck,
And dont forget to vote!

I've figured out how to turn on/off sleep mode now and have got the hang of that but it'd still be great for it to auto-detect the SD card on waking from sleep, even if i have to run a tiny teeny app (via shortcut!) to force it to notice it, instead of having to physically unclick, wait, click, wait to use the sd card.
To conserve power i basically keep it in standby 90% of the time - as i don't use it as a phone - so this is actually a bit annoying.

Have you tried changing the SD-Type in Settings\System\SD Settings?

There is no "SD Settings" in Settings/System
(Windows Mobile 5.0
Version 5.1.159
Build (14847.2.0.0))

Do you use a SDHC Card?
install a sdhc driver may solve the problem

No, normal SD card