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Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards
Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.
Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...
I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.
I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards
Inherent
If you have an SD card inserted try removing it and see if the problem persist.
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.
I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards
I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!
I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...
Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...
Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.
im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?
I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500
a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks
Hi,
i know this has came up alot, i was just wondering if anyone has found a fix for the xda exec crashing when a text is recieved. This does not happen to me often but it does happen and is quite annoying as the text is lost sometimes.
Also i find that sometimes when i leave my phone closed in clam shell mode overnight i wake up and open the phone but it seemed to be crashed. There was one night when my girlfriend sent me 3 txts during that night and she got delivery reports saying they were delivered,once i turnt my phone on in the morning it was frozen and i had to soft reset but didnt get any of her txts. Im now trialling to leave the phone on in standard pda mpde (screen facing out) overnight to see if it happens this way or not.
Michael
p.s: im using the standard rom that came with the phone
rom: 1.13.48
radio: 1.04.02
protocol: 42.37.P8
Yes the problem is very much there still. I have been using the Jasjar for almost 3 months now. During these 3 months this is my 2nd Jasjar and the problem is on both my units.
The chances of SMS freezing the Jasjar is more likely when the available RAM is below 17 MB. So what I am doing to reduces chances of this happening is to soft reset when the available RAM is below 18 MB. However this is still no gaurantee though it does reduce the chances of the Jasjar freezing upon receiving a text message.
This is a very annoying problem as this makes the whole thing so unreliable. You will never know that a text message has come through and caused your Jasjar to freeze till you need to use your phone again, and if during this period someone tries to contact you his call will not get through.
May I also mention that a few days back I also upgraded my Jasjar with the O2 ROM but the problem was still there. Furthermore I am convinced that this problem is not being caused by any 3rd party software. I can say so with confidence because I have hard rest several times and found the problem to be there even when no third party software was installed.
My only hope is now a ROM upgrade which I heard is due in December. I this does not solve the problem at least for me I can say that I am quitting and the Nokia 9500 will be my next phone.
Regards
@mho,
which mode are you using. I had the SMS freezing problem with my JJ but with my Exec in Corporate mode I have not suffered this. However, I have noticed that since I downloaded the latest ROM from the O2 my Exec is less stable then with the original ROM!
i am using the corporate mode, its mroe stable than the basic mode but upon recieving ssm it still crashes.
i think im going to call o2 today and ask them to change my phone. I thinking of samsung sgh-i300 now.
such a shame cos i really like the exec, if i didnt need a reliable txt function so much i wouldnt really care about it.
When I tried the O2 ROM on my i-mate Jasjar I also opted for the corporate mode and this still did not solve the text message freeing problem. I therefore shifted back to the original i-mate Jasjar ROM
Regards
Did you guys have Pocket Informant or TCMP + ffdshow/ac3 codec pack installed by any chance?
My SMS was perfectly fine until yesterday I installed the above, and upon receiving an SMS my exec (corp) hung...
Hard resetting now...
doody said:
Did you guys have Pocket Informant or TCMP + ffdshow/ac3 codec pack installed by any chance?
My SMS was perfectly fine until yesterday I installed the above, and upon receiving an SMS my exec (corp) hung...
Hard resetting now...
Click to expand...
Click to collapse
I have TCMP installed and running on the original corporate ROM and NEVER had the crash upon receiving SMS.
When I had my JJ I did get the freezing problem with receipt of a SMS - but I was also using Pocket Informant. On my Exec on Corp mode I don't use Pocket Informant but use Agenda Fusion and have never suffered the SMS issue. Looks like it could be a third-party app (I also may have used a Today screen plug-in on my JJ, which I don't use anymore) causing the SMS problem.
OK this is starting to peeve me..... hard reset, didn't install TCMP, only installed PI trial and SMS hang issue is back...argh!
no, i had no 3rd party apps and it still hung. I think someelse also didnt have any 3rd party apps and had this problem too.
thx mho... I'll test it out for a day or two more and if it still hangs I'm calling O2. I have a suspicion that it's an issue to do with the memory leaks, probably due to filehandles not being closed when accessing an SD card with LOTS of files in it.
Happening again after being ok for 2 days... calling O2 today...
Yes it is true... I am having same prob too... Even after hardreset without any 3rd party applications, after a while after softreset, my phone does freeze... Some time I am not even able to read the message.
Not sure how scientific this is - but I had the 'crash on SMS' quite a bit in the first week or so of using my Exec.
The first time it happened, I thought it might be to do with insufficient resources, so I regularly closed down background tasks and did occasional soft-resets to 'clean it up'. This didn't seem to make much difference.
HOWEVER, this week I've basically just made sure POutlook is actually running at all times, and I've not had a single problem.
When I fancy the old 'close all tasks' if I've got a load of apps running in the background - I just follow it with a swift press of the "envelope" button.
It SEEMS to be working!
FunkyMagic said:
It SEEMS to be working!
Click to expand...
Click to collapse
Except I spoke too soon. Graaagh. :evil:
Came back to a flashing orange LED, opened up to see, and the thing had frozen.
doh! :evil:
I had the SMS freeze problem with my JJ now I only have it with email download over GPRS. Unfortunately a lot of Universal fans here don't think there are any problems with the Universal while the rest of us are trying to find workarounds. A bit annoying really.
It must be from the service provider, because someone already tested it after a hard reset with nothing installed and still getting these SMS freezes. It could also be the phone. It is hard to pinpoint because I don't see any Cingular-USA complaining of SMS freezing. As most Universal users are in the UK.
If it's any consolation.....happens to me once in a while too.....don't think it could be the network.....but maybe some O2 files??
no freeze but SMS just not received
see my post - only receiving some SMS - this is related to an XDA 2i
on O2 network
the more I trail this forum for SMS issues the more I am concerned that this is a serious bug with the phone.
I have done extensive troubleshooting on this and can confirm that it is a) not related to any loaded SW or backup, b) happening on nearly all XDA derivates to some extend, C) is mainly related to the unit trying to "wake up" (which is normal for SMS receive). Pattern seems to be that combined with a weak signal the XDA wakes up, looses network, re-aquires but the receive failed. The confirmation that the message was received is however already deliverd as the XDA woke up. I can re-create this behaviour at will now. If you send two messages within a short time frame the Second message only will be received. So it is definitely related to the unit waking up.
My XDA was with O2 for repair twice and no change in behaviour. they have agreed to exchange - but see above - form the posts here I think that it is a general problem with the unit
hello everyone, I just got the Mogul and Im getting a bunch of missing calls, I found out that whenever the device is powered off (external or battery) I dont receive any calls, I know the phone is ON because the led is blinking but no calls as soon I turn power ON with side button I get the ntification of missed call, is there any setup Im missing or this is a defective phone?
I have treo as well, even the power off, when someone calls everything light up and it rings.
Edit: Never mind the soft reset fixed it, sorry you can delete this thread.
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
dragon_76 said:
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
Click to expand...
Click to collapse
Bad advice. It's a WM problem, not a Sprint problem as evidenced by a soft reset fixing it.
Yes because everyone knows after a soft reset that there's no way your network will change.
I know that in pigfucker land where you live there's only one cell tower, but in real cities there's multiple towers for multiple carriers. Call ************* Sprint and they will tell you the same thing I did. Turn off roaming and your calls won't go straight to voicemail. Sprint has this problem with A LOT of their phones and that's how they solve it.
you dont have to be so angry about it.
HAHA!
He's got a point. Just because a softreset fixed it this time doesn't mean its a device issue. This has happened with other phones (even non-smart devices) as well. A power cycle usually resets your service with the towers.
Couldn't help but post a reply
After reading the posts, I am still not sure if I understand the problem. Is pigfuckerland the only place where this is happening. Since I do not live in pigfuckerland, would I expect that the Sprint tower problem will not occur where I live. Please be more specific in your posts as I would like to avoid pigfuckerland on my travels. I have attempted to look up pigfuckerland in Google Maps, but did not locate it there. Will try using Wikipedia next to see if a post regarding pigfuckerland has made it online. Thanks for any and all information in advance on pigfuckerland that you are able to provide.
Dragon_76 = dicksucking moron for listening to Sprint and repeating what some CS rep told her
I would recommend you change the call ringer pulling setting from the default 5sec or something lower.
If a caller don't call long enough, you might miss a call.
Having a lot of problems
I'm also having the same problem with my Mogul, but I don't think soft reseting the phone fixes anything, it might fix it but only for a day or so. There has to be an explanation for this issue but I need a solution because it's driving me crazy. In average, I'm missing 2 calls per day and that's frustrating. This problem didn't start happening when I first got the phone, it was after a month or so that it began to happen. I'm not sure if there's an application that I installed that's causing this. First I blamed it on psShutXp, then on WMP because I started using it when I bought a bluetooth headphone, or my 8gb sdhc memory card that I recently bought. Whatever the problem is I need to know please!!!!!!!!!
What Radio ROM are you running? I had such problems with the Telus P4000 which is the HTC PPC-6800 or Sprint Mogul. I am currently running 2.06D and it's great the unit came with 1.32 originally, tried 1.40 and 1.47.01. 1.47.01 wasn't bad but not great, had some luck with 2.13 but found 2.06D to work best. I am interested in the latest rom which here which enables REV A, this may help too.
Hey Duck,
try doing this. I think that was happening to me too when i first got my phone. it is going into like a hibernation mode and like a computer's hard drive it is suspending itself til you wake it up. try going into settings/system/ power management or the battery icon. In there go to advanced and make sure that you unmark the two check boxes cuz you obviously dont want the unit to turn off. I hope this works for you.
A friend of mine had this same problem on his P4000. He changed the settings on his phone so that the screen never turns off. When I found out I told him that was a rediculous solution...he told me a CSR told him it was a fix. I convinced him to do a hard reset and it has fixed the problem. If it didn't, I was going to get him to DOA his phone. Try hard resetting...see what happens.
LOL at you people replying to a post from MAY 2007, 4 rom upgrades later toooooo funny
I'm Having the Same Problem
I live in Puerto Rico a US Island 100X35 and hare we have worlds largest collections of antennas per square mile... I is no a problem antennas....
I have the new Sprint ROM I hard reset the Phone and it works for a Day or so without having any app installed on it... and the problem persist... lot of misscalls and some times no voicemail notifications or miss calls notifications
I read a lot and have a lot of hard times with ****ING MORONS in sprint and the have this strange ****ING useless database with most common problems that the only problems reported are with Java and with Bluetooth so after a lot of reading I found some articles about people saying that they ware trying to make some changes to the Bluetooth and they start having problems with calls notifications... Ummmm Java and Bluetooth may be part of the problems when my phone works better is when I have no Headset and when have no Java appz but Hey is a ****ING PDA Phone I want to use Bluetooth... and Java...
What ever it is the problem I don't Know but is someone really know let me know and please **** Sprint and **** Microsoft jejejeje sorry But I think sprint programmers are a bunch of incompetents in a partnership with the Morons of microsoft... and HTC making thinks without thinks about a simple thing (BUG FREE, LOTS OF TESTING, and SOFTWARE and HARDWARE INTEGRATION)
That is what makes Linux what Linux is GPL good Hardware, Testing and Good Integration....
Bluetooth Problems
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Testing and More [email protected]#*ing Testing
jrobertiko said:
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Click to expand...
Click to collapse
Ok I'm Testing for obligation the New (not even Alpha ROM 3.16.651.0) becuse I cant go back to my old ROM I don't Know why but That is not the thing The thing is that I have stop using My Bluetooth because I left it in a friends house and I have seen that I'm having very less problems with The lost Calls... I don't Know Some say it is Sprint Problems, Some Say Windows Problems some say Active Sync Problems.... I personally thinks a little bit of everything....
For now I'm having less problems now that I'm not using the headset...
I received one of these devices in a trade, and am so far very unhappy with it... I can't use Google Maps without the thing crashing... hell, I can hardly do anything with it and not have it crash on me! The thing is just unstable, especially if I am trying to use GPRS or Wi-Fi... is there some sort of ROM update I can perform or a Windows Mobile update I can do?
I've hard reset the thing about three times, no luck. The screen acts like it's receiving interference when a crash is intermittent.
Thanks.
Never mind... it appears that it does not happen when it is hooked to AC power... I guess the battery is weak.
Luckily the batteries seem to be cheap.
Hey guys,
Despite the fact that I have installed this latest rom (1.66), I'm still having the sms problem. They dont get stuck or anything, they just never arrive, and this happens alot, which is really frustrating.
Since no one is still complaining about it, I'm wondering if the problem only hasn't been fixed in the dutch release of this rom.
I did notice, theres also a minor sms update, which says its for 1.66 and lower. But this update has been released before the rom was released.
I'm not sure if this will fix my problem, and since it can't be uninstalled, I'd like to know your experiences with this.
Thanks
Bump, anyone? This bug is annoying the hell out of me.
Steefj3 said:
Bump, anyone? This bug is annoying the hell out of me.
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Click to collapse
Not saying that it isn't the device, but have you tried another phone to see if they arrive on that?
I had similar issues with my old Nokia E90, and it turned out to be a network issue (they had to remove a corrupt message from the server)
rp-x1 said:
Not saying that it isn't the device, but have you tried another phone to see if they arrive on that?
I had similar issues with my old Nokia E90, and it turned out to be a network issue (they had to remove a corrupt message from the server)
Click to expand...
Click to collapse
Yes, I have tried my old Nokia N95 also, which went well. Messages just sometimes do, and sometimes dont arrive. Resetting doesn't change anything, neither does it make not-yet-sent messages, be sent.
Steef have you solved your issue already?I had this issue on rom 1.48 dutch as well, after x applying the htc fix it happens rarely now.very annoying that htc does not seem to be able to fix this issue.
since my sent sms would be sent if I soft reset my device if the problem appears, I guess your problem may be of different cause. I have read that a hard reset fixes the problem for some people.
I would like to know when and how you fix your issue...