Database Users

Program memory issue

I am using ipaq 6915 foe a 2 month and discover that program memory is decreasing from some reason.When I do soft reset it start like 32 mb free and after 4-5 day usage it going down until reach 25 mb free.At that point i can't start hp camera. bluetooth or other programs.Tested with no other program installed.I tried to discover with task manager to see what kind of proccess is running in program memory but task manager works only after soft reset when amount of memory going down it stack and only help a soft reset again.
Is there anyone who has a simillar problem?
Best regards

Experience the same issue of memory leak too, but thought it to be related to other installed software.
Will see to do a fresh install to see...

leak memory notwitstanding, with 25MB you should still be able to run camera, bluetooth and what not.
what software have you installed?

I found a explanation about not working hp camera,bluetooth etc it is problem when I change reginal settings.Those application works only under english US settings that is HP bug.But it still have leaking memory issue that hapend because again another bug.When I press "x" button or ok to close some window it is not really close it which cause process to stay hang out in memory.Another problem is that application phone multiple it self three time (unknown reason) which again cause memory leaking.No other application installed than HP default.I send all those info to HP but still no answer.
Thanks

That is the way m$ works on wm5. They think it's a good idea that hitting the X button only minimizes the software and doesn't close it.
Really stupid! and annoying...

There are free third party apps that allow you to fully close apps not just minimize. And I can see why you think this is "stupid" there's a perfectly good explanation for this: As apps open they use up a quantity of memory and when they close, this cache of mem doesn't always gets cleared out - this is most apparent with activesync, everytime that apps goes on it uses a small amount of mem that doesn't free up. So leaving some apps like contacts and whatnot running in background actually is better in some cases. But like I said it's an easy fix. Re: mem leak, I'd check what else you have running, some today plugins like the gauges and meters stuff really use up a lot of memory and also affects battery performance as it's always polling the device for status.

HTC Mogul memory decrease over the course of a day

What is up with the memory drain on this device. I'll start the day with 24mb of memory (soft reset) and only have 10mb or less at the end of the day with no apps but activesync running. Has anyone less notice this?

hansolos said:
What is up with the memory drain on this device. I'll start the day with 24mb of memory (soft reset) and only have 10mb or less at the end of the day with no apps but activesync running. Has anyone less notice this?
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Yea I get the same problem. Except I start off with about 20 and end up with as low as 9 before i'm forced to soft reset.

Its the magic of the Mogul's memory leak. The old rom and new rom feature it so untill a new update comes out, were stuck with it.

Does the Hermes and Kaiser have the same issue? They seem to be similar. They other thing is that the WM6 is suppose to have made those apps that leak in previous versions run at the kernel level.

my titan doesnt have the issue. its an app you've got installed. hard reset and dont install anything, you wont have the problem. troubleshooting 101. dont blame the titan.

I posted this on another forum discussing this problem, so I'll just quote myself here:
The memory "leak" thing is nothing more than a cache "optimization" in place to make the device respond snappier.
Whether it succeeds or not is another story altogether...
Basically, like any cache, it stores recent calculations for faster response later. For example, if you open and close IE alot, you might notice that the first time you open it on a fresh restart takes a little bit longer than the next times- that's because the second time you start it up, parts of it are still in memory from the first time!
You might be wondering why this happens even after forcing it closed with Xbutton or the memory settings. That's because the info stored in the performance cache aren't directly related to any one program! Many apps can use the same routines and calculations, and therefore this process exists on a processor/file system layer as opposed to a software layer, and therefore also exists even when all programs are closed!
Meaning, if I have mapopolis that uses a certain routine to access my BT GPS receiver, even after I close it, some of that routine stays in memory because perhaps Google Maps will use the same routine, and therefore respond faster!
Now, ideally, this should speed up performance, and it SHOULD disappear on its own if the memory is needed and the information goes "stale" (hasn't been processed in a while = not really needed for optimized perfomance). However, one look at the way Microsoft handles "automatically closing apps" (native X button, anyone?) is enough to know that WM can't manage its own memory very well.
I can, however, vouch for the fact that the longer you leave all programs closed, the more of your memory starts to creep back into available. I've sat and watched this happen. So, it sort of works, but perhaps not well enough if people are having low memory system crash problems.
Now, before you all start blaming MS for this... Its not Microsoft's problem. They developed CE-5 (which WM6 is based on) on machines limited to 32MB to make sure the programmers didn't get lazy with OS bloat.
Its the manufacturers who add all this file system optimization and stuff to their final device. In this case, its the way HTC thinks the system should run, which is why this anomaly is NOT as apparent on, say, a WM Treo device.
The good news is that if we complain enough, HTC might realize this optimization does more bad than good, and leave it out on the next ROM update for us.
However, truth be told, I think it works. The Mogul is one of the snappiest PPC's I've used of late, although I can't say for sure if its because of the cache or not.
This is just my personal opinion, so don't flog me! I just don't look at the memory useage anymore unless I'm having a problem, which mind you, I hardly do.
My most recent observations were this:
Soft reset gives me ~21MB (got some htc plugins), and after a day of use, making sure to close everything after I'm done, I get 18-19MB. At lowest, I hit 10MB after closing alot of apps. This memory usually comes back to 18-19mb in a matter of time for me. If for some strange reason it doesn't (can't say how often this happens), I soft reset.
All in all, I'm happy with the Mogul.
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I wasn't blaming the Titan directly, although I wish they would allow you to adjust the memory like they have in the past. But as I've read that may having something to do with chipset of battery consumption.
I was just wondering if others had the same issue and might know of the reason.
Is there a list of known apps that cause memory 'drain' or don't clear their cache. I can understand apps caching data into memory to run faster, but they are not cleaning themselves out upon exit. The strange thing is how they continue to grow over the course of the day with no interaction.
I'm doing a hard reset to see if it get better. Add apps one at a time until I find an issue.

Ok did a hard reset. Setup Outlook to get my mail from Exchange and Gmail. Let it get synced and then did a soft reset. Started with 24mb after reset, down to 21mb without doing anything after an hour and it's still falling. The only thing running is ActiveSync. I've also removed htc_cm_guardain and ssdaemon from the startup. The only thing in startup is poutlook.
The thing I noticed when I had handyswitcher installed (before hard reset) was that filesys, device, gwes, services, shell and cprog all continously increased there memory consumption over the course of a few hours and never stopped or released it.

hansolos said:
I wasn't blaming the Titan directly, although I wish they would allow you to adjust the memory like they have in the past. But as I've read that may having something to do with chipset of battery consumption.
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No no no... the reason you used to be able to select storage vs RAM was because it was SHARED memory! It was actually all RAM. If you had a 64MB device, that 64mb was split between ram and storage, and just like the rest of your RAM, it would wipe out when the battery died!
Ever since WM5 came along, they stopped sharing the memory, and now have dedicated RAM and Storage (using the leftover space on the EPROM chips used for the ROM image), much like a computer. This is a much better solution since you don't sacrifice your RAM for storing some large files, and you don't have to worry about battery failure cleaning you out!
Also, its not the apps that have cache, its the file system. The file system WILL actually free up some of that memory as the device is left with all apps closed for a while (maybe not all of it, but I've watched my device go from 11mb free after closing stuff to 18-19mb).

You guys need to hit the easy button on this one! It may not be a permanent fix, but there's a small freeware called Oxios Hibernate that releases RAM. I just put it on my start menu and 2 clicks....I have free RAM. Try it out, you won't be disappointed.

bam, thanks for the info... that little app rocks.

use a file explorer and go to \Windows\Startup. There is a shortcut there for a program along the lines of HTC_Guardian_cmsomething. This app is a htc app used to enforce sprint settings and runs in the background. So long as you don't destroy your phone internet settings you can just remove the shortcut. I found all my memory leak issues have gone away. I don't have any leaks when using the kaiser tab plugin.

Yes I've removed the links for HTC_Guardian and SSDaemon from startup and added them to my settings folder (if I ever need them). I soft reset to around 25mb and the Oxios Hibernate app keeps me around 24.5mb.

what does SDdaemon do?

sddaemon is suppose to be the speed dial or voice command app you get when you hit the button on the left side with the talk bubble. It loads the app if you hit the button, so I'm not sure why they have it in startup.

On my old Treo 700W, which REALLY had a memory problem, I used Oxios hibernate all the time. It works quite well.

yes, it works.
bam099 said:
You guys need to hit the easy button on this one! It may not be a permanent fix, but there's a small freeware called Oxios Hibernate that releases RAM. I just put it on my start menu and 2 clicks....I have free RAM. Try it out, you won't be disappointed.
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you know what might help...if windows mobile had some sorta sorta disk caching feature...

that's what is causing the memory leak.

great tips. thanks.
hansolos said:
Yes I've removed the links for HTC_Guardian and SSDaemon from startup and added them to my settings folder (if I ever need them). I soft reset to around 25mb and the Oxios Hibernate app keeps me around 24.5mb.
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Programs closing on their own

I am using aserg windows mobile 6.1 rom and I have noticed a creeping problem. As time goes on, I can only seem to run 1 substantial program at a time.
For instance, if I try to run any of these programs in tandem:
HTC audio manager or Windows Media Player
Mundu mobile messenger
Opera
Internet explorer
Dictionary software
Outlook mail (sms/email)
Skype
the program in the background always closes. This is especially annoying when for instance I am listening to music and I get an email or sms, I go to check it and my music player just closes. Same if I try to browse the web and listen to music or check an sms, It is very annoying.
What causes this function in windows mobile and how do I turn it off?
As for memory, when I start I have 13-14 megs free memory. Any of these programs take an absolute MAXIMUM of 4-5 megs at peak usage. I should be able to run at least 2 together without a problem, and if another one does nto have enough memory, it shoudl just say so and not start, but not close out other programs...
I also have about 4-5 megs of free storage space on the phone.
any ideas on this one?

It seems as time goes on, I can't seem to run any more than 1 program simultaneously...

Reduce the amount of file space your browser have allotted for cache files and history.

My browser cache for both Opera and PIE are both pointed at the storage card which has about 500megs free. This problem occurs even if I am running any programs though, not just browsers...

It's either the memory shortage (which some of those programs can actually take much more than 4 or 5 mb to run.) Or you have it set to close on tap, within the task manager/x-button, instead of close on hold.

I use batterystatus, and it is set to tap and hold X to close, but I never use the X, I simply go to the start menu and open another program, then when I try to switch back to the other program, it is closed already.
How do I check if it is a memory problem?
For instance, if I run HTC audio manager, then get a message, I click reply, then after about 3 seconds into my reply HTC audio manager closes.
is there any way I can "force" the programs to stay open? Even if I were to launch a new program and it does not have enough memory, it woudl just not open rather than closing an existing open program...

To me, it sounds like you are running out of RAM, and programs that were running in the background are automatically closed. I'm not affiliated with Windows Mobile and hence not an expert, but I believe this (closing previously open programs rather than the new one) is the expected behavior in WM. Imagine getting a phone call and the phone app not opening since there's not enough memory because the OS didn't automatically close background programs...
I don't know of a way of changing the memory management behavior, but maybe someone else here does? I'd argue that you wouldn't want to anyway.
I'd suggest that you DO use the X button to close programs, otherwise I guarantee you will run out of memory and things will close automatically anyway. The difference is you won't have any say in what gets closed at that point. I added programs that I don't want to close with the X button (like Live Messenger) to the exclusive programs list in the Task Manager.
Second, I'd suggest you take any steps you can to increase your original pool of memory.

Darren, I understand your point, but it seems as if I have plenty of memory, and I can only run 1 program at a time. I don't mind so much the behaviour, it is just at the point of being ridiculous when I can only run 1 program at a time.
So you think that starting with 13-14 megs of free memory is not enough? How would I go about increasing this original pool of memory?
Also, even it I use the X button to close programs, that does not solve my problem anyways, whichever program is not in the foreground seems to close by itself anyway...

phony, I understand your frustration. I have had low memory problems myself, and I know that programs running in the background will close when that happens. That's why when I read your post it sounded like a memory issue to me.
I ended up tweaking a few things to try to get more free memory, like not running certain processes or services automatically at startup. I'm not sure if it is relevant to the ROM you are running, but see http://forum.xda-developers.com/showthread.php?t=312312.

This is definitely a memory problem. When the free program memory is lower than about 1MB (don't remember the exact number), the WIndows Mobile will send a WM_HIBERNATE to all the running program to release all the possible resources. If the memory goes lower, it will broadcast another message called WM_CLOSE to close all the background apps to release more memory. The only reason for apps that close on themselve is either low on mem or there are some apps in the background (maybe a virus) sending WM_CLOSE every now and then. To be honest, to have less than 15 megs of ram to start with is NEVER enough. Try to change the pool size if you don't like any of the great roms here. Hope this help.

HELP!!!!!

My storage memory keeps dropping, seems like something is using it up because if I leave it overnight it chews up all my onboard storage memory and it gives me a warning in the morning but when I do a soft reset it all comes back. This happened yesterday so I hard resetted my phone and did a full backup dated March 15th 2009. Now its still using up my onboard storage memory automatically it went through 5 megs now in a matter of 15 mins. Can someone help pls? Do I need to do another hard reset and install each program one by one to see which one is causing this?

1') Are you using a custom ROM?
1'') In order to see which process is using up your storage memory i suggest downloading the SKTools trial and launching the processes util. It displays the CPU time, memory and heap usage...etc. This might give you a hint of whose eating up your storage space.
2) Were you using tools like Advanced Config Tool?

stormlv said:
1') Are you using a custom ROM?
1'') In order to see which process is using up your storage memory i suggest downloading the SKTools trial and launching the processes util. It displays the CPU time, memory and heap usage...etc. This might give you a hint of whose eating up your storage space.
2) Were you using tools like Advanced Config Tool?
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I'm using the stock R1A rom
Yes I have Advanced config Tool but wasn't using the program at the time could this program cause the issue?

The X1 already has a better task manager than the one in settings. If you go to the Windows folder in the file explorer and find the tskmngr.exe, you can view all programs running and processes. No need to download anything. I'd use that to take a look. Installing another program seems like it might just exacerbate the problem.

If you wasn't using the tool before these symptoms first appeared then its not the tool.
Could you go here http://www.s-k-tools.com/index.html?m_downloads.html#sktools and download the trial in order to see the processes that are active on your phone?
I also think there was a free tool called Advanced Task Manager, but I don't remember if it displays the memory usage.

Xuanlong said:
The X1 already has a better task manager than the one in settings. If you go to the Windows folder in the file explorer and find the tskmngr.exe, you can view all programs running and processes. No need to download anything. I'd use that to take a look. Installing another program seems like it might just exacerbate the problem.
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Yes, but unlike the normal task manager he can use the other tools to see which services are started, what programs launch at start up and it has a registry optimizer and a memory cleaner.
And the X1 task manager WON'T show the hidden processes already running on the device.
I think installing one more program won't do more harm than already done.

ok I just installed SKTools v4.4.7.1 how do I find programs that are using up my rom?

1) Use the "CPU Usage" tool to see which processes are actively consuming cpu time. You should have around 18 processes there
2) For those processes that use, say, more than 0.5% use the "Processes" tool to see the amount of memory it consumes.
You could use the other tools to clean the registry, etc while you're at it.
SkTools also has a "Optimize tool" You could select Maximum Memory and see if it still bugs (you can always revert to the default settings if you don't like the performance).

stormlv said:
1) Use the "CPU Usage" tool to see which processes are actively consuming cpu time. You should have around 18 processes there
2) For those processes that use, say, more than 0.5% use the "Processes" tool to see the amount of memory it consumes.
You could use the other tools to clean the registry, etc while you're at it.
SkTools also has a "Optimize tool" You could select Maximum Memory and see if it still bugs (you can always revert to the default settings if you don't like the performance).
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Thx for the help, i've looked at the processes and looked them up on google and nothing out of the norm. I also used to optimize tool and it runs a bit quicker, so far i'm not losing any storage memory but i will find out tomorrow morning. I'll update when I get home from work tomorrow.

I just lost another 7megs from my storage memory and I didnt even download a thing. man this sucks.

This is beginning to bug me as well
Use the Clean! tool. When it finishes analyzing, go and check the files/folders it displays one by one. Do you notice some files or folders that have an abnormally large size? Most should be under 1mb (except maybe the GoogleMaps cache)
If that doesn't reveal a clue...I'm left clueless Maybe hardreset/update your ROM?

Here's an update,
Last night when I installed SKTOOLS I enabled freeUP RAM service and also Shadow cleaner in the shadow services. So again when I went to sleep I had my rom at 107MB's after I deleted a few pictures that came with the rom. This morning when I woke up I had the same pop-up, clicked on the icon at the top right hand corner and it said 0.2MB's then I guess the shawdow cleaner kicked in and my MB's started to change at a very fast pace it went back up to 107MB's within 3 seconds. I will see if it does the same thing when I wake up tomorrow. But that was really weird this morning I have never seen anything like that before.

Did u check as I said with the help of the "Clean!" tool to see if there are junk/temporary files or folders that have an abnormal large size?
My suggestion is disabling the Shadow Cleaner for now, then when you start running low on space again, use the Clean tool to see which temp files are big...that will immediately tell you which program is bugging...

Ok so from catgories I clicked on cleanup then clicked on temp and junk files is that what you want me to go in when all my rom is used up?
I just lost 2 megs
I went into SKtools and it says
Temp folder 2
\Application Data\Volatile

If you do a horizontal scroll in that tool (Clean!) you have a tab where you see the size of the Temp/Junk files and folders. What folder has a big size? Is it the Temp2 (because for me thats the RamDisk)

I have SPB insight installed on my today screen here's a screen shot,
So I think I found the problem, it might be SPB insight... here's a german forum translated into english using google language tools
http://translate.google.ca/translat...data-volatile.html&sl=de&tl=en&hl=en&ie=UTF-8
He says in a short time he accumulates 30-40 megs...

Damn...
So did uninstalling spb Insight solve your problem?
Like your screen setup btw

I didnt uninstall insight... I just removed it from my today plug in then I went into the program to remove all data and set it only to manual update.
I lost another 2 megs so 4 in total in the last little while, its all IMGxxxx.tmp in my \Application Data\Volatile folder. I'll leave my insight turned off for now to see if I keep losing storage memory.

XperiaX1a said:
My storage memory keeps dropping, seems like something is using it up because if I leave it overnight it chews up all my onboard storage memory and it gives me a warning in the morning but when I do a soft reset it all comes back. This happened yesterday so I hard resetted my phone and did a full backup dated March 15th 2009. Now its still using up my onboard storage memory automatically it went through 5 megs now in a matter of 15 mins. Can someone help pls? Do I need to do another hard reset and install each program one by one to see which one is causing this?
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You are sleep uploading files...

poetryrocksalot said:
You are sleep uploading files...
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That was a helpful comment

Memory Leaking Solution?

Well, I seem to have a constant memory leaking problem. I've tried different roms over the past few years. Some of the most recent DCD 3.2.4, 3.2.6, 4.1.2, and now RM v2.2 light. They all seem to have the same problem. The memory is fine when I do a soft reset, then I start using the phone for whatever, Internet, Text Messaging, etc. The memory starts to get less and less and less over a very short period of time until I hardly have any left. So, I have to keep soft resetting the phone like every hour or more. Is there a solution to this? I have to assume it's a hardware issue since all the ROMs seem to cause the same problem. I have a friend that has the same phone and he uses his phone with MR1 and he says he has no problems at all, but he uses his phone as a basic phone and doesn't use it like a computer, like I do. He doesn't text message or use many applications at all. So, I don't know if he would have the same problem if he ran all the apps I do and text messaged, etc. Thank you for your help and time...

It's not a hardware issue. Due to the nature of our OS, there will more than likely always be a slow memory leak...but it shouldn't be bad.
Do you have a task manager like HTC Task Manager that allows you to completely close apps when you press (or hold) the X? You may have lots of apps running throughout the day that don't actually exit.
You can also try running a program like Oxios Hibernate occasionally to free up some memory.
You may also have programs such a Voice Command that run in the background and use memory; try looking and seeing what is running in the background.
Try downloading something like DotFred's Task Manager, and look at the what programs are running and how much memory they utilize shortly after a reset. Then look again a few hours later to see what changes.

Yes, I do and I'm exiting the apps. It doesn't seem to be bad with this new RS ROM. All the DCD ROMs that I used had a major problem when I used them. I was using memRelease, that seemed to be the best out of the ones I tried, but it would still not release a lot and it would slowly go down lower and lower. I've just started using Oxios Hibernate 1.40 since it came with the new ROM. I don't have voice command that I know of. I see what's running in the background, there is some utility came with the ROM, but I'm not sure what the files are that are running and if it's OK to stop them. I will have to try what you say, but I'll have to try to find that utility again, or get that one you suggested. Thanks!
btonetbone said:
It's not a hardware issue. Due to the nature of our OS, there will more than likely always be a slow memory leak...but it shouldn't be bad.
Do you have a task manager like HTC Task Manager that allows you to completely close apps when you press (or hold) the X? You may have lots of apps running throughout the day that don't actually exit.
You can also try running a program like Oxios Hibernate occasionally to free up some memory.
You may also have programs such a Voice Command that run in the background and use memory; try looking and seeing what is running in the background.
Try downloading something like DotFred's Task Manager, and look at the what programs are running and how much memory they utilize shortly after a reset. Then look again a few hours later to see what changes.
Click to expand...
Click to collapse

OK, I can't find the application I was talking about, I'm thinking it was in the Heavy version of the ROM and not the Light and that's why I can't find it now.
I did what you suggested and I installed DotFred's Task Manager. I can see the processes that are starting when I do a soft reset. Can you tell me if there is a place that lists what all the processes are and what I need and don't need? This way I can figure out what processes and don't need and stop them. Is there a way to stop some processes from starting automatically when you turn on the phone, and that will only start when I start them manually?
When I do the soft reset my free memory is about 17.76 MB but my processes are only using 15851 KB but my free memory is 18.52 MB after I use Oxios. So, that doesn't work well to free up memory. After you minus the memory the proceses are using from the total memory it should have 37.44 MB free. So, I don't know what's using up the rest of the memory.
I'm also using Kernal to use the High Memory Kernal so the camera doesn't work and it frees up alot more memory. So, if I used Low Memory Kernal my memory would really suck. So, there must be something wrong here.
Is there a way to keep ActiveSync from starting all the time? Here is the list. Thank you!
shell32.exe - 4440 kb
gwes.exe - 3350 kb
device.exe - 2677 kb
services.exe - 2383 kb
filesys.exe - 1812 kb
cprog.exe - 892 kb
connmgr.exe - 104 kb
repllog.exe - 101 kb
TaskMgr.exe - 80 kb
psShutXP.exe - 5 kb
FTouchFlo.exe - 5 kb
poutlook.exe - 1 kb
NK.exe - 1 kb
btonetbone said:
It's not a hardware issue. Due to the nature of our OS, there will more than likely always be a slow memory leak...but it shouldn't be bad.
Do you have a task manager like HTC Task Manager that allows you to completely close apps when you press (or hold) the X? You may have lots of apps running throughout the day that don't actually exit.
You can also try running a program like Oxios Hibernate occasionally to free up some memory.
You may also have programs such a Voice Command that run in the background and use memory; try looking and seeing what is running in the background.
Try downloading something like DotFred's Task Manager, and look at the what programs are running and how much memory they utilize shortly after a reset. Then look again a few hours later to see what changes.
Click to expand...
Click to collapse

It must be something you're installing because I've used most of the ROMs you mentioned along with having tons of extra stuff installed and running in the background and with heavy use the memory leaks really only became a problem after a day or two... not every hour.

Well, the RM ROMs seem to be working better then the DCD ROMs. I have to keep clearning the memory, but I don't have to keep restarting my phone like I did with the DCD ROMs. I still don't understand what's up with the memory. I had like 50% clear memory after the fresh install of the new ROM, and I checked the processes. I then restore my backup and install my software and then the memory goes down to like 30% free. I check the processes and there is no new processes. So, if there is no new processes taking up the memory then what is, and how can I find out? Yes, there must be something wrong, but I don't know how to figure out what it is. Thanks!
unL33T said:
It must be something you're installing because I've used most of the ROMs you mentioned along with having tons of extra stuff installed and running in the background and with heavy use the memory leaks really only became a problem after a day or two... not every hour.
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