Database Users

Active Sync 4.1 and VPN - PLEASE HELP!!!!!

Hi All,
Same ole Active Sync Error message problems that others have complained about:
"Support Code 85010014"
I am using Active Sync 4.1 and Outlook 2003. I am using my company's laptop so uninstalling/installing Outlook was not an option. I do think the error is appearing b/c I am trying to sync while Outlook is off-line. Common sense says just put it on-line. Tried that! My Outlook will only work online when our VPN is connected but is appears that Active Sync and our VPN are not compatable. Connect device - VPN gets disconnected. Connect VPN - then device is no longer connected. Our VPN is by Nortel. Any suggestions??
HELP!!!!!
edit: added Active Sync version

bump....I really need help with this one. Without being able to sync with my Outlook it almost makes the device useles.... Thanks.

Hi,
Have you tried moving your storage to your computer? I did it on my corp laptop and I think it was part of the fix for me. I believe it is called remote store if you do a search in help you should find the directions. If not then post back and I will post the ones our it folks set out.
Or perhaps you need the usbswitch.exe program to change the connection to usb serial then it might not knock off your vpn connection.

Where else to try???
Ok...so I got it that no one can figure out a solution to this problem. Can someone please suggest some place for me to go? I tried searching Microsofts website for a forum/newsgroup I can post this question to but I came up with nothing. Any suggestions would be really beneficial!!!!
Thanks,

Re: Where else to try???
ms_guy99 said:
Ok...so I got it that no one can figure out a solution to this problem. Can someone please suggest some place for me to go? I tried searching Microsofts website for a forum/newsgroup I can post this question to but I came up with nothing. Any suggestions would be really beneficial!!!!
Thanks,
Click to expand...
Click to collapse
How are you connecting your device? Bluetooth,USB, WiFi...? Maybe some more details.

You shouldn't need to reinstall Outlook. Try the following:
Right Click on "Mailbox - Person Name".
Choose Properties.
Click on Advanced.
Click on Advanced.
Tick "Use Cached Exchange Mode" (make a note of the old setting).
Click on General.
Select "Manually control connection state" (make a note of the old setting).
Tick "Choose the connection type when starting" (make a note of the old setting).
Tick "Connect with the network" (make a note...).
Close the dialogue with "OK", then all other dialogues.
Close Outlook.
Re-open Outlook.
Choose "Connect".
Allow Outlook to synchronise.
Close Outlook.
Re-open Outlook.
Choose "Work Offline".
Disconnect your VPN.
Plug in your phone.
Regards,
Jon "The Nice Guy".

Another tip???
Jon,
Thanks. I just tried that and still got the error message. I followed every strep you wrote, one-by-one!! But the error message still came back up. :?
Also, I am trying to do this via USB. The laptop is not BT capable and I broke the IR window during one of the many drops it suffered from.
Thanks.

SOLUTION FOUND!!!!
ALAS!!! A solution has been found. I found the link to the site below in the Microsoft ActiveSync newsgroup.
http://groups.google.com/group/microsoft.public.pocketpc.activesync/msg/7c134690e78923cb
Basically they suggest removing a script blocking of an antivirus program via the Windows Registry Editor.
It worked like a charm. It took a few minutes and I still haven't tested to see if it can be done while Outlook is on-line but I can deal with syncing while it is off-line.

wifi sync

How to perform wifi sync on Wizard?
Sorry if this has been asked before.
I'm using ActiveSync 4.1.
Has anyone been successfull in something like this?

AirSync is only possible with AS3, the option is removed from AS4.
Molski.

Great I'll install AS3 then.
What is the procedure to do airsync then?

you can not make synchronization between your wizard or any WM05 Device with the pc using AS3

Really? Are you sure of that?
Why doesnt synchronization work with AS3?
So that leaves Wifi sync out of the question i suppose.
Too bad

dpetrek said:
Really? Are you sure of that?
Why doesnt synchronization work with AS3?(
Click to expand...
Click to collapse
Yes, we're quite sure. Microsoft made sure that WM5 devices cannot use any version of ActiveSync older than 4.0, and they removed the WiFi synch for security reasons. ActiveSync 4.x uses a network connection, and they didn't want that to be potentially hijackable.

Automatic Outlook Mail/Exchange Synchronizer [rk-OSR] [Latest Update: 15 OCT 2007]

rk-OSR version 1.0.10 Automatic windows mobile outlook mail and exchange active synchronizer.
Here is a application I developed for my personal use now sharing with you all for non commercial use.
I basically use this utility to check emails from multiple email accounts from my windows mobile device using the wifi, gprs networks
You can even perform Exchange Active Sync too!
Feature list
Works on windows mobile 5 and 6.
Can sync up multiple email accounts at multiple schedules setup.
Can perform Exchange Active Sync.
Connect using: Wi-Fi only, Wi-Fi if not GPRS, Manual Wi-Fi, Gprs Only or Existing connection(USB)
Switch off GPRS/3G after sync
Option not to sync during Saturdays and Sundays
Get notified on emails or failed attempts
Get notified with custum sound(wav files).
Keeps device 'Alive' till all the accounts have been synchronized.
Supports 'Silent' mode.
Supports command line initiation.
Supports one touch* email checking(one touch on the shortcut connects to wi-fi network and switches between accounts and synchronizes and then hangs up wi-fi)
Can be set to sync only if device sleeping.
Does not write anything to registry.
Does not run in background.(works on notifications)
You can uninstall the application from ‘Remove programs’ and delete the application directory.
Installation:
Install the cab file attached below
After installation launch the program rk-OSR from the programs and go thru each tab page to configure it and finally save the settings (make sure the Enable check box is checked) test the functionality if working properly. Then close the application. Now the sync should happen at next specified schedule.
*One touch synchronization: A Very good feature for people checking mail manually, so that you do not have to switch accounts and click the sync menu each time or start/stop wifi etc, just one click to do that now. You can also assign this shortcut to hardware buttons. The new install adds a new program icon called ‘rk-OSR-Now’ to your programs list. But you need to do the following procedure done before attempting ‘rk-OSR-Now’ shortcut.
You should configure the ‘rk-OSR’, and make sure it is working properly and you are able to synchronize your accounts properly.
You must edit the shortcut, rk-OSR-Now; add additional text “Now” without quotes. Basically your target should read as below
"\Program Files\rk-OSR\rk-OSR.exe" Now
Hope it is simple to configure.
I have been using it on TyTn with WM6.
By the way this is my first WM application!
Code:
Following command lines supported
"\Program Files\rk-OSR\rk-OSR.exe" Now ---> Checks the mail manually
"\Program Files\rk-OSR\rk-OSR.exe" Enable --> Enables the rk-OSR
"\Program Files\rk-OSR\rk-OSR.exe" Disable --> Disables the rk-OSR
Update: 1.0.10
Added better file browser to locate the *.wav files
Fixed the bug with the 'Wait time to Sync'
Email.zip is a sound wav file 'You got mail' (ofcourse female voice! )
Note: this application requires Compact Framework 2.0
You need compact framework 2.0 installed inorder to run this application. The compact framework is already part of WM6, so if your device is WM6 skip this step. But most of the WM5 devices do not have this update. So you must download here and run the installation on your desktop (then active sync to update your device). Only after completing this step install the application.
New: If you want 'Push Like Mail' support please follow the application link to rk-SMS Switch
How to info for rk-SMS Swich with rk-OSR here
If you like the application please show your support by donation on Paypal
Download from here

Looks like this post of mine pushed down too fast because of the WM6 release(Wrong timing )
So i am just bumping my post up.
Anyone has any feedback?

I have synchronization problems whith gprs connection and activesync.
I try it you software....
Thank you.

Aslher said:
I have synchronization problems whith gprs connection and activesync.
I try it you software....
Thank you.
Click to expand...
Click to collapse
If you have synchronization problems already the rk-OSR might not work for you.
rk-OSR just schedules the outlook synchonizations, all the sync logic is on the outlook, not in rk-OSR
First you have to fix the problem with your sync, then only you could use rk-OSR
HTH

rk-OSR Update 1.0.1(One touch sync)
Please read the first post for the updated information and the cab file.

tytnguy - I'll try the app and get back here.
the idea sounds solid and do sync manually, so thx for the app allready
Keep up the good work in making life better for everyone

Update 1.0.2
There was a bug..
If you used Wifi to sync then any subsequent attempt to switch on wifi using the communication manager would fail(till soft reset )
Its fixed in version 1.0.2 now

I'm not sure why this app is not getting more attention, i mean syncing over wi-fi, isnt that what everyone has been cribbing out ever since AS4/WM5 came out??
neways, thnx for the app, will try it out..

let me see if I understand this app correctly before testing it :
At a given schedule it will turn on wifi
Synch
disconnect wifi
Right ?
What if im not at home at the time, so dont have wifi, will it default to GPRS ?
What happens to the schedule I have allready set in activesync ?
Right now i have just scheduled in active synch. So it uses either wifi provided I turned it on when i got home or if not turned on, GPRS.
thks

damase said:
let me see if I understand this app correctly before testing it :
At a given schedule it will turn on wifi
Synch
disconnect wifi
Right ?
Click to expand...
Click to collapse
Yes It does.
damase said:
What if im not at home at the time, so dont have wifi, will it default to GPRS ?
thks
Click to expand...
Click to collapse
Right now i do not have that functionality, but I will look in to that possiblilty
damase said:
Right now i have just scheduled in active synch. So it uses either wifi provided I turned it on when i got home or if not turned on, GPRS.
thks
Click to expand...
Click to collapse
I am not clear on the above. Can you explain a bit more?
Thanks

Question:
Hi there tytnguy, I've got a question:
I'd like to use your app; I have an exchange account for work; but for my private mail I use the Outlook Mobile. The problem is that when I set it to sync every 30 minutes or so; it keeps doing that during the night; waking me (an the misses) every time someone tries to sell me Viagra, Russian brides or weight-loss pills.
The times you enter in the "schedule-tab"; are those the exact times that the app will sync? Or are those the times between which the "outlook-Mobile schedule" will be active?
BTW: looks brilliant for a first-timer!

stynos said:
Hi there tytnguy, I've got a question:
....waking me (an the misses) every time someone tries to sell me Viagra, Russian brides or weight-loss pills.
Click to expand...
Click to collapse
I know its not funny
stynos said:
Hi there tytnguy, I've got a question:
The times you enter in the "schedule-tab"; are those the exact times that the app will sync? Or are those the times between which the "outlook-Mobile schedule" will be active?
Click to expand...
Click to collapse
Exact time on which you want the schedule to occur.
Thank you

tytnguy said:
Exact time on which you want the schedule to occur.
Thank you
Click to expand...
Click to collapse
Thanks for the quick reply!
Do you mean the time the sync will occur?

stynos said:
Thanks for the quick reply!
Do you mean the time the sync will occur?
Click to expand...
Click to collapse
Sorry about the typo.
I meant to say 'Exact time the synchronization will occur'
Quick answer.. Yes

tytnguy said:
Yes It does.
Right now i do not have that functionality, but I will look in to that possiblilty
Right now i have just scheduled in active synch. So it uses either wifi provided I turned it on when i got home or if not turned on, GPRS.
I am not clear on the above. Can you explain a bit more?
Thanks
Click to expand...
Click to collapse
Sure, in active sync, in the email properties you can say check for new mail every 4 hours or2 hours etc.., and determine settiings for peek, and off peek days/times.
It then checks if i have new email according to this, using either wifi provided I leave it on, or gprs if wifi is off.

tytnguy said:
Sorry about the typo.
I meant to say 'Exact time the synchronization will occur'
Quick answer.. Yes
Click to expand...
Click to collapse
Brilliant! I just had it sync; works like a charm!
The only thing: the device wakes up. Any change of performing the actions in the background? So the screen doesn't come on?

damase said:
... or gprs if wifi is off.
Click to expand...
Click to collapse
Are you able to setup the network configurations to use Wifi and if not available then to use GPRS?
I am not able to do it on my TyTn?

I dont think I setup anything specific really...
If Wifi is avaialble and the phone is connected to my acees point at home it uses wifi to connect to the internet and so on
If its not, it goes through connecting to the net via GPRS
Im running WM6 by the way.

damase said:
I dont think I setup anything specific really...
If Wifi is avaialble and the phone is connected to my acees point at home it uses wifi to connect to the internet and so on
If its not, it goes through connecting to the net via GPRS
Im running WM6 by the way.
Click to expand...
Click to collapse
You only use exchange?

yes only exchange

sync over network impossible? (Activesync Filesync Ethernet synchronize)

Hi all,
I just bought an HTC Universal. Till now I had an old Wallaby and I thought it would be time to get up to date and join the great new future of mobile devices. Since the Xperia X1 is not on the market yet I decided to buy this Universal for the meantime. I didn't want to wait anymore.
Now I think I'll have go back to the old times
I couldn't believe it but it seems to be completely impossible to keep some files in sync without a cable these days!!!
Am I the only person on the world who wants to edit a simple Word document while I'm on the road?! Shouldnt that be the most basic mobility you would expect from such a device these days?!
Is it possible that even with the expensive evel Exchange Server you can't sync files, only contacts, calenders and appointments?!
If anybody has a solution or alternative or workaround PLEASE tell me! I was searching for days now and didn't find anything

Bluetooth is always a possibility.

1.: When I say "on the road" I'm not talking about 10 meters away from my Workstation. To walk around in a circle of ten meters is not mobility for me
2.: Bluetooth (XP)+Activesync doesn't work with Ranjus last ROM. Only with other ROMs which then don't allow to run Skype. So I had to decide: Skype or Bluetooth.

Hi there,
I think you got something wrong;
1. Exchange Active Sync is ONLY Exchange Active Sync.
So need to put your word document in an email as attachment. This is NOT Filesync. Never was ...
What you need to do is accessing your network via GPRS/UMTS ... (e.g. vpn) and browse a network share, get a document and edit it. Beware, this means an enourmous amount of data to be transfered. Be sure to have a mobile flatrate.
2. Though Bluetooth isn't an option for you, you should not complain about roms you decided to use on your own. Go and get the original rom. You can use Bluetooth AND Skype with it.
BTW: Xperia will NOT solve your problem, you definitely need vpn for what you want to do. Or, sync your files via bluetoth while in the office and edit on the road. Send back to the office by mail ...
Best regards,

Yea, use a VPN or use a FTP or use another HostingTool.
I use my own FTP with ssl, works well fine with Resco Explorer+FTP Plugin,TotalCommander Mobile,Orneta FTP,....

ActiveSync Guest Mode

So, I have the HTC TyTn II and I sync only with my laptop and use my desktop just to transfer files and maybe install applications. The most annoying this is that ActiveSync wants to create a sync profile with my phone but I always have to click cancel and then it goes to "Guest" mode as noted on the top. I finally dug out the disassembler and nop'd out the call to the Synchronization Wizzard so it enters Guest mode immediately and quietly. Uploaded is A/S version 4.5.0 Build 5096 if anyone has a dedicated computer to upload files/download apps but not necessarily want to keep track of outlook/contacts/notes/etc
Hope someone can find this usefull.

good work!
but, IMHO, dont think this is the best solution
here's MS' official solution:
http://support.microsoft.com/kb/270136/en-us

Nice read. I would suppose the registry modification would be easier for upgrades/updates as well. Thanks for the tip.

Thanks for this! I'll try it on my work laptop tomorrow.
liay said:
good work!
but, IMHO, dont think this is the best solution
here's MS' official solution:
http://support.microsoft.com/kb/270136/en-us
Click to expand...
Click to collapse
I know that trick but it's not working for me.
When I make that key in my registry, I can connect my PDA to my laptop, and it will be in Guest-Mode.
BUT, when I open Active Sync on my device to sync with my works exchange server, I will not work.
However, when I simply cancel Active Sync partnership wizard on my laptop, (so connect in guest-mode) I can sync fine.

I hoped this would have been the solution for us.
We have a lot of users with there smartphone. Coz they use flexible workspaces The sync on several pc's. We don't want to make a new partnership every time. Canceling the partnership makes it possible to sync with Exchange. But with this ActiveSync version this doesnt work. Also the GuestOnly register change syncing with exchange is not possible.
Anyone a solution?

Activesync Didn't Synch contacts
Hi,
Pls, when connecting my Touch cruise with Activesync, i found a message (Registered owner name does not match that in device information, make sure that is speleed exactly the same) in spite of write down the owner information in the PDA as the same mentioned in Computer name, i can't sych my contacts.
Pls advice

Thanks man, a couple of posts above I said I would test if it worked.
I totally forgot to test it. Now I did and it seems to work perfect!!
WHERE CAN I DONATE TO YOU!!

kaiser4782787890 said:
So, I have the HTC TyTn II and I sync only with my laptop and use my desktop just to transfer files and maybe install applications. The most annoying this is that ActiveSync wants to create a sync profile with my phone but I always have to click cancel and then it goes to "Guest" mode as noted on the top. I finally dug out the disassembler and nop'd out the call to the Synchronization Wizzard so it enters Guest mode immediately and quietly. Uploaded is A/S version 4.5.0 Build 5096 if anyone has a dedicated computer to upload files/download apps but not necessarily want to keep track of outlook/contacts/notes/etc
Hope someone can find this usefull.
Click to expand...
Click to collapse
I get an error, "cannot find pegconv.dll" when I launch the program. I have activesync 4.5.0 (Build 5096).

AS + activetweak...
http://w15.easy-share.com/1701928313.html
fiddle with it..

nothin said:
AS + activetweak...
http://w15.easy-share.com/1701928313.html
fiddle with it..
Click to expand...
Click to collapse
I think when using this program to force ActiveSync guest mode, it just adds:
Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services]
"GuestOnly"=dword:00000001
to the registry.
That tweak is not working for me.
I can connect succesfully, but my device won't sync.
Clicking "sync" on my device, just doesn't do anything.
BTW: I sync with an Echange server through LAN network.

johanromijn said:
I think when using this program to force ActiveSync guest mode, it just adds:
Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services]
"GuestOnly"=dword:00000001
to the registry.
That tweak is not working for me.
I can connect succesfully, but my device won't sync.
Clicking "sync" on my device, just doesn't do anything.
BTW: I sync with an Echange server through LAN network.
Click to expand...
Click to collapse
just so you ppl know:
The trick from the MS link>>>
APPLIES TO
Microsoft ActiveSync 3.0
Microsoft ActiveSync 3.1
Microsoft ActiveSync 3.5
Microsoft ActiveSync 3.6
Microsoft ActiveSync 4.2
NOT Microsoft ActiveSync 4.5
just so you know.
wbr
V