Database Users

minisd problems after device goes into standby

Anyone else having an issue where after the trinity goes into standby maybe 2-3 times you are no longer able to access the minisd card? It still shows it being there.. but if you try to open any files it comes up with errors or will hang before finally timing out. The only way to resolve it for me has been to eject it and reinsert the media. The card works fine in my Wizard so I know it's not the card. The card is a 1gb Kingston Tech.

This dosen't help you anything, but just for information; it works fine for me... I've got a 2 GB miniSD from Sandisk

export800 said:
Anyone else having an issue where after the trinity goes into standby maybe 2-3 times you are no longer able to access the minisd card? It still shows it being there.. but if you try to open any files it comes up with errors or will hang before finally timing out. The only way to resolve it for me has been to eject it and reinsert the media. The card works fine in my Wizard so I know it's not the card. The card is a 1gb Kingston Tech.
Click to expand...
Click to collapse
Maybe you are right and it's not the card, but I have lost count of how many messages I have read in forums about problems with Kingston cards!
I have a 2gb Sandisk card and it works fine I use windows media player with all mp3 files stored in the card so I would have noticed this problem immediately.

thanks for the responses.. I'm going to buy a new card and see if that works better

Problem Solved!
I went ahead and picked up a 2gb transcend card and now my problem went away. Thanks for the suggestion to try another card.

export800 said:
Anyone else having an issue where after the trinity goes into standby maybe 2-3 times you are no longer able to access the minisd card? It still shows it being there.. but if you try to open any files it comes up with errors or will hang before finally timing out. The only way to resolve it for me has been to eject it and reinsert the media. The card works fine in my Wizard so I know it's not the card. The card is a 1gb Kingston Tech.
Click to expand...
Click to collapse
I'm also having problems with my SanDisk 2GB card. Didn't exactly check if the problems occur once it's gone on stand-by a couple of times but yes, there have been times I've had to eject and re-insert it to get it working again.
I'm fairly sure it's a bug and not the card because I've also been using the same card in my HTC Wizard and it's worked fine.
Hope there are some ROM updates soon.

same problem with my 2gb 80x from transcend, the card disappear in file explorer , i have to eject and re insert it too.

I did see it happen once and that was on the first day of use.

hmm.. wierd my transcend 2gb card has been working flawless for the past 4 days.. whereas my kingston 1gb would disappear within a few minutes. Guess it's all in the luck of the draw at this point until we get a rom fix. At least the good news is that Trinity forced me into upgrading to a 2gb card which I wanted to do anyway. So I'll give the phone credit for at least that

Initially I had the simmilar problems with my Sandisk 2GB card.
Then I discovered that PocketMax Phonealarm 1.57.00 caused problems. After I went back to Phonealarm 1.56.10 everything worked fine again. The most recent version of Phonealarm is 1.58.00 but I did not try that version yet as 1.56.10 works fine for me.
To see if your Phonealarm is causing problems just try to uninstall, softreset and use your device for a while without Phonealarm.

Since I have never used Phonealarm I'd go for a bug.
I have a Trinity and I noticed this problem with every program or data stored on my 2gb card.
Here is my conversation with the HTC support team :
Q : "I have a serious problemn with my new p3600 : each time it resumes from stand-by mode, the micro sd card is not recognized anymore. The result is I can't use my GPS software or any program installed on the card, nor any program can access to system files or music.
WHat can I do to fix this rather bothering issue?"
A : "Dear Mr. Simon,
Thank you for contacting HTC Europe support.
With regards to your query, there are no known issues with this device and storage cards. I would however advise you that these devices though they may work with 4GB cards are only tested with 2GB cards. If your SD card is over 2GB i would advise trying a smaller one.
If the card is 2GB or smaller,you may wish to try a hard reset or a different make of card.
Failing that the contact details below are for your relevant repair center."
If anyone has a hint on this issue, please let us know because it's rather disappointing for such an expensive device.

cadarn said:
If anyone has a hint on this issue, please let us know because it's rather disappointing for such an expensive device.
Click to expand...
Click to collapse
That sure was a disappointing reply from them. I'm pretty sure their tech department is aware of this and its just their support staff that aren't informed of these things.
Anyway, time to play the waiting game.

Had this issue with my 1gb kingston card but the problems occured more often when i was installing and uninstalling apps, with the 2gb from Sandisk at the moment no problems.

fluke said:
Had this issue with my 1gb kingston card but the problems occured more often when i was installing and uninstalling apps, with the 2gb from Sandisk at the moment no problems.
Click to expand...
Click to collapse
No problems with my sandisk 1GB card.

I have used a kingston 2gb card for about two weeks now and I do not have any problems whatsoever with standby and this brand of miniSD

I had the same problem initially with a unbranded 2gb mini-sd purchased from ebay. I purchased a new 2gb Transcend and no problems yet.

Be Cereful with HighSpeed New SDHC Transcend
Good Morning,
It appears that the transcend card you refer to does not work in our p3600 device. Therefore it seems that the P3600 does not support SDHC cards.
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/cs_by_phone.html
Best regards,
HTC Support
[email protected]
http://www.htc.com

I just bought a sandisk 1gb and haven't noticed any bug since. Therefore it means the Trinity doesn't like no name cheap memory cards.
At last, I can make the most of my little wonder!

Has anyone tried with the sandisk ultra cards?

I have an Ultra Sandisk 2 GB and it works like a charm on my Trinity. However, I recently used the Pocket Mechanic 2,23 and it screwed up my mini sd and warrented a format from my laptop following the defragmentation of the card through Pocket Mechanic. It is reported that Pocket Mechanic screws the sds if you use them to mess/ format or defragment the cards. I reinstalled everything with the exception of PM and now I have no problems.
Regards,
Gilbert

2Gb Dane-Elec Memory card hangs

Hi, I'm having problems with the 2Gb Dane-Elec mini SD card in the Trinity (original; did not flash it or something...)
The card just cannot be accessed after a while, or after I run a program off it. For example: I have TomTom Navigator maps stored on it. When I run TomTom, All works fine, but when I close TomTom, the card cannot be accessed anymore. In the explorer, the folder list is all garbled and shows strange symbols. When I remove the card and re-insert it, all works ok again. So, after I do something with the card, I have to remove it and re-insert it in order to get it working again.
When I then re-insert the card, it shows up in the Explorer with the name "StorageCard2", because apparently when the card cannot be found, a folder called "StorageCard" is created on the device.
I'm trying to figure out if this is caused by the storagecard being faulty, or perhaps an error / incompatibility in the device.
Any ideas? many thanks in advance!

Technative said:
Hi, I'm having problems with the 2Gb Dane-Elec mini SD card in the Trinity (original; did not flash it or something...)
Click to expand...
Click to collapse
It seems that the Trinity has this problem with some memory brands more than others. I have a 2GB sandisk and I don't have this problem. Another possibility is that problems lie in how the memory card is used: I use the card only to store music and other documents, but I don't have programs installed in the card.... maybe that's the reason why I am spared this problem?

I'm having the same issues with a TakeMS 2GB mini sd card. I've tried different formats (FAT16, FAT32) with no success. I sent an email to HTC and they told me they didn't know of any incompatibility problems with mini SDs.

same here in greece with mini sd 2gp sandisk and take ms !!! only 1 gb work perfect

Same problem with TakeMS 2Gb miniSD. Works fine on my girlfriend's nokia N80.

Technative said:
Hi, I'm having problems with the 2Gb Dane-Elec mini SD card in the Trinity (original; did not flash it or something...)
The card just cannot be accessed after a while, or after I run a program off it. For example: I have TomTom Navigator maps stored on it. When I run TomTom, All works fine, but when I close TomTom, the card cannot be accessed anymore. In the explorer, the folder list is all garbled and shows strange symbols. When I remove the card and re-insert it, all works ok again. So, after I do something with the card, I have to remove it and re-insert it in order to get it working again.
When I then re-insert the card, it shows up in the Explorer with the name "StorageCard2" , because apparently when the card cannot be found, a folder called "StorageCard" is created on the device.
I'm trying to figure out if this is caused by the storagecard being faulty, or perhaps an error / incompatibility in the device.
Any ideas? many thanks in advance!
Click to expand...
Click to collapse
You've probably already tried, but formatting the card with XP with a card reader in FAT 32 might help.

Mine is starting to have the same problem too! I have a Kingmax 2gb minid-sd card. However. I didn't see any problems like this until a few days after I flashed to the new gps rom. A soft reset will bring everything back for me.

My SanDisk UltraII 2Gb works perfectly so far, both in FAT32 as in good ol' FAT format.

I don't think this is a card compatibility problem, more likely a bug in the OS somewhere or a conflict with some program. I have an SanDisk UltraII card like oVan (don't smile too long oVan ). Everything was fine for two weeks and then I experienced the problem, only the card got corrupted. I did a hardboot and reinstall and it seems to be fine for now.
It did happen after I did a restore created by SPB Backup (latest version). I noticed after the restore some things weren't as they should be. Not sure if it caused the problem or if it was just coincidence.
I think it would be helpful in figuring this out if people posted their Rom versions in case it is a bug in one of the roms, no?
Mine is
Rom: 1.15.405.5 10/23/06
Radio: 1.20.00.11
ExtRom: 1.15.405.101

shoey5 said:
It did happen after I did a restore created by SPB Backup (latest version). I noticed after the restore some things weren't as they should be. Not sure if it caused the problem or if it was just coincidence.
Click to expand...
Click to collapse
Garsp...
'hope this is only a coincidence

Same problem here... and i am using a 2gb sandisk minisd card... occasionally I won't be able to see my files... and it will sometime give me weired characters when i open in the explorer... a soft-reset will bring it back to life again, but this is very annoying.... I was thinking that there is a problem with the card or with the brand and was thinking about buying a new card.... but now after reading this thread it looks more like a problem with the device itself

mo7al said:
Same problem here... and i am using a 2gb sandisk minisd card... occasionally I won't be able to see my files... and it will sometime give me weired characters when i open in the explorer... a soft-reset will bring it back to life again, but this is very annoying.... I was thinking that there is a problem with the card or with the brand and was thinking about buying a new card.... but now after reading this thread it looks more like a problem with the device itself
Click to expand...
Click to collapse
I remember the Magician had a similar problem with the SD card until finally a ROM upgrade became available that would fix the problem.
Early adopters have all the fun

Same with Kingston 2GB
Same here with the Kingston 2GB card. Happened to me both before and after the ROM upgrade. A soft-reset (or ejecting/reinserting the card) fixes it, but it's quite annoying!
Lee

I have the same problem with 2 GB Kingston MiniSD.
But I also have a 512 MB MiniSD with this feature.

I sent an email to HTC pointing to this thread and received the following reply:
Hello
We have now been made aware of an issue similar to this that you describe.
We are currently testing and investigating this issue and hope to have a resolution shortly.
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/cs_by_phone.html
Best regards,
HTC Support
[email protected]
http://www.htc.com
Click to expand...
Click to collapse

Great. I hope we hear back soon. I'm using Kingmax 2gb sd and it seems to only happen after I upgraded the ROM. I used it for 3 weeks without a hitch before that.

jorgerib said:
I sent an email to HTC pointing to this thread and received the following reply:
Click to expand...
Click to collapse
Thanks for escalating Jorgerib!
Can't wait to see what they do with the info...

I have some new information regarding this issue.
I formatted my Kingston MiniSD with another PC and so far so good.
When I used the phone or my home desktop to format I keep getting this problem 4-5 times / day.
But 2 days ago I reformatted my MiniSD with a laptop and since then everything OK.
Maybe you can try the same (try to format another memory reader) and we will see if it helps.

I've tried to reformat the card with a laptop, with a desktop pc (both with card readers) and in the device using storage tools with no success. The symptoms are similar to the ones reported by sdhc card owners. Does anyone made any progress with this?

I had an Apacer 2GB card and I had the same problems. I also first thought it was the card but now... Actually I'm afraid of buying a new card because I alread lost some great pictures/videos.

Corrupted data on mini SD card

I'm having problems with my SD 2gb card from SanDisk (made in China) , the data is corrupted . Just bought a Kingston 2gb, made in Taiwan, slightly thicker than de SanDisk (just the feeling I think) and hope that the problem stays away. Are there more people that have the same problem with de HTC P3600 (HTC Trinity, SPV M700) in combination with a sd mini card? I've send a mail to de customer service yesterday and received an automatic reply. Now it is waiting for an answer. I have the hope it is just a small parameter in the setting of the PDA. When I let the PDA go to standby itself after 2 minutes it seems to be OK for now at least. Please give me some reactions from P3600 owners! Look at this link for the same problems on the Artemis: http://forum.xda-developers.com/showthread.php?t=285511

problem with mini SD
Hy
it seems that P3600 have several problem with mini SD.
first of this expencive pocket diamond does not like all kind fo mini SD..moreover i used a kingston 2GB and it was working well since 3 days ago...then BLACK OUT.
The pocket pc soes not see the mini sd anymore!!
Why? I really do not know, but i'm not the only one who is experienced in this beautiful situation!

HTC says that the problems with the artemis and the sd-card are depending on a software bug together with WM5, and they are working on it. I think, it is the same bug with the trinity

I have a microSD with miniSD Adapter, and is corrupted, and the size of corrupted data is increasing day after day ....
After few days I need format this f***ing card ..... I hope HTC fix this bug soon !!!!!!
Alex13

it happened to me couple of times with a trascend mini sd 2gb.
it really really sucks.
coming from a Mac only world sometime I feel throwing the trinity down a bridge is the best thing to do... I'm not used to crashes and corruption.
But hey, it's the only way to actually use skype when I'm around...
anyway, last week I've installed Trinity Hacks 0.2 a free app that modify the registry, one of the functions is to fix SD compatibility.
I didn't have problems since

This is what HTC told me:
Thanks for your email regarding your P3600. The SanDisk Ultra II 2gb mini SD card is not compatible with the device. Instead of an Ultra card you need a standard mini SD card with no more than 2GB.
I bought a Kingston 2GB and it's running a few days without any problem, keeped my fingers crossed while typing this!

I think I have the fix, instead of re-formatting the card connect the trinity (or data card) to your PC, make sure you can see hidden files and folders, search for a folder/directory starting "MSM". Delete this folder and all the files that have become an issue become unlocked.
Sorry if some one else has posted this fix, just saved myslef hours re-installing TomTom by doing this.
Hope this helps
Graham

How to remove clearvue suite?

Hello guys, how do i remove the clearvue suite including clearvue pdf and clearvue ppt from my o2 xda IIi ? and other applications that i dont need. i wish to remove all the applications and install just tomtom on the device, this will make tomtom more stable as at the moment it just keeps exiting to the today screen.
Please help!!
thank you all for your efforts and time.

OTB86 said:
Hello guys, how do i remove the clearvue suite including clearvue pdf and clearvue ppt from my o2 xda IIi ? and other applications that i dont need. i wish to remove all the applications and install just tomtom on the device, this will make tomtom more stable as at the moment it just keeps exiting to the today screen.
Please help!!
thank you all for your efforts and time.
Click to expand...
Click to collapse
odd i have no probs with tomtom 5 or 6 with these programs installed, sure its just not the install/version thats the problem?

skeeve666 said:
odd i have no probs with tomtom 5 or 6 with these programs installed, sure its just not the install/version thats the problem?
Click to expand...
Click to collapse
ph gosh, i've been trying for a year almost. i've been trying with tomtom 6, i downloaded like 6 different ones all from different sites. I then had the thought 'maybe tomtom 6 uses more memory than tomtom 5' so i downloaded many versions of tomtom 5 too, but same result, Then i was borrowing my mates tomtom 910, i got the smart idea of copying his memory card, put it directly into my xda IIi and it worked BUT same way as all the others, crashes back to the today screen. somtimes with the error message 'data type misalignment' or 'memory access violation'
Last night i finally found out how to 'cook' roms, so i downloaded a custom rom, with all the o2 stuff stripped out, and the camera fixes with new bluetooth and radio versions.
result - same.
then i worked out how to remove the clearvue suit completley, myself!
and the outcome - same!!!! it still crashes back just like first time.
i think there is one last thing to try, to get a faster sd card, ive been using a 1GB Kingston SD, 2GB Sandisk Mini SD with adapter, 1 GB sandisk MiniSD with adapter, 512MB Sandisk transfalash with adapter, i've heard, well read, that transcend 80x cards do the magic, as it can read and write information much faster, therefore using less system memory/ram. im going to buy a 2GB transcend 150x from the shop on friday and this will be my final attempt. if it happens again, then im gona throw this junk out of my window, run outside, then run it over, reverse, and run it over again....
sorry, its just i spent too much time on this thing to work.
im getting the feeling that its the xda IIi that is faulty? as tomtom worked perfectly on my nokia n80 which i replaced with this xda so i can get touch screen!

hope you have fun, i have only ever had one version of both 5-6 they both run perfectly from a cheapo 512mb card and a cheap 2gb kingston card the cards i have are nothing special. think the 2gb was £12.99 from play.com
you using original versions or *coughcrackcedcough*,you are installing them correctly by replacing the files and suck, also you are using the correct maps for the version?.
i am runing sbp pocket plus and clock at the same time, no probs on my xda2i or my dads xda2.

OTB86 said:
ph gosh, i've been trying for a year almost. i've been trying with tomtom 6, i downloaded like 6 different ones all from different sites. I then had the thought 'maybe tomtom 6 uses more memory than tomtom 5' so i downloaded many versions of tomtom 5 too, but same result, Then i was borrowing my mates tomtom 910, i got the smart idea of copying his memory card, put it directly into my xda IIi and it worked BUT same way as all the others, crashes back to the today screen. somtimes with the error message 'data type misalignment' or 'memory access violation'
Last night i finally found out how to 'cook' roms, so i downloaded a custom rom, with all the o2 stuff stripped out, and the camera fixes with new bluetooth and radio versions.
result - same.
then i worked out how to remove the clearvue suit completley, myself!
and the outcome - same!!!! it still crashes back just like first time.
i think there is one last thing to try, to get a faster sd card, ive been using a 1GB Kingston SD, 2GB Sandisk Mini SD with adapter, 1 GB sandisk MiniSD with adapter, 512MB Sandisk transfalash with adapter, i've heard, well read, that transcend 80x cards do the magic, as it can read and write information much faster, therefore using less system memory/ram. im going to buy a 2GB transcend 150x from the shop on friday and this will be my final attempt. if it happens again, then im gona throw this junk out of my window, run outside, then run it over, reverse, and run it over again....
sorry, its just i spent too much time on this thing to work.
im getting the feeling that its the xda IIi that is faulty? as tomtom worked perfectly on my nokia n80 which i replaced with this xda so i can get touch screen!
Click to expand...
Click to collapse
How or what did you do too remove the clearvue files??

By deleting clearvue from a custom rom & then cook the rom back I guess?

SD card corruption-Any official solution nowadays?

Hi,
I've read some posts regarding this issue but I was unable to find if there's already a definite solution to the memory card corruption on P3600.
Can anyone update me about that, please?
I have a 2 GB A-Data Super 80X mini SD that worked fine for 2 years since I bought this HTC. 2 months ago I sent it to warranty for exchange of the peeling covers and they also updated the WM5 ROM. After that I took some photos and used the card on the PC to save a few Tom-Tom updates and 2 weeks later Tom-Tom complained that it couldn’t find any voices. When I opened File Explorer there it was, the funny characters replaced a few folders. Before that I was using the first Portuguese official ROM that activated the GPS.
Tips and tricks I've already found around here:
To workaround the problem you can set the device to turn itself off after 1 minute in the power options, then let the device turn itself off instead of pressing the power button.
Install WM6 - Is this confirmed to solve the problem?
Memory performance tweaks-File system cache is too big, there could be some problems with your storage card, so decrease your file system cache - Is this confirmed to solve the problem forever?
As long as I copy files to/from the card using an external card reader (and not via active sync), I have no problems. - It is slower but if this works I can live with it.
Soft-reset - This didn't work for me.
​

Thats the one thing i hate about my trinity. I haven't got a card reader, so everything gets sent via activesync. Unfortunately anything above 15mb just crashes the card and i have to soft reset and hopefully delete the files on there.
The only solution i have found that (sometimes) works is transfering over wi-fi.
I have got a corruption problem as well. I installed a game that failed but after soft resetting i was left with files i couldn't delete, but i dont want to format yet as tomtom and other larger files can be tedious transfering over wifi.
I would like to know if there is a way to get rid of this without formatting, and why activesync crashes at 15mb

After installing a WM6.5 ROM and formating the card this problem never appeared again. The 2gb mini SD card is working as it should work without any extra tweaks or drivers.
But now I have a spare micro SDHC of 4gb and will buy a mini sd adapter to upgrade my 2gb card on trinity. I'll post my experience with the 4gb card after testing it exaustively.
For people that are having issues with the SD card on WM5, maybe its a good idea to try some alternate drivers like these:
http://forum.xda-developers.com/showthread.php?t=536713