Database Users

Pointers required for removing slow O2 software (please!)

Hi guys, great forum.
I must admit to being rather nieve and lost in all the technical stuff! Im a newbie to the XDA world, and so far Im loving it!
I bought my O2 XDA mini s on ebay, at just over 2 months old. Its in perfect condition, but when I try to remove the O2 software, it's not on the list... but its definately still on there!
Should I let my battery run out and reboot it?
Also it wont link with the outlook on my pc (installed from the cd) so it looks like its gonna take me 3 weeks of typing to put all my contacts in to it!
Can someone point me in the right direction for a thread? Or is there a good site for newbies to look at in layman's terms?
Any help would be extremely well recieved!
Cheers

Hi Gary
sorry mate can't help but noticed your post had no answer. Like you I am not a techie. Most of the posters on here seem to do nothing but experiment with their XDA's all day There is a wealh of info and help but sadly only useful to other techies.
There doesn't appear to be anything geared at assisting casual users and non techies that have neither the time or inclination to fiddle with ROM's and software etc .
I reckon that would be a useful sticky for noobs- like how to change/ customise the desktop and install various A/V software and remove o2 software etc
Suggest you get the full manual and wade through that.
I bought my o2 mini s at xmas and haven't made a single call on it yet . Its far too complicated for me and working 12 hour days I've no time to play about with it. :roll:

I'm no techy either but I do know that if you do a hard reset and choose corporate install the O2 stuff is not installed. There's some good advice here too - it's maybe a bit less technical than this site.
http://www.clieuk.co.uk/forum/forumdisplay.php?f=45
Dave

Cheers for the replys Dave and Peanut.
I managed to find something useful here... http://www.avforums.com/forums/showthread.php?t=287641
if theres anyone else thats confused about this stuff.
I'm really happy with mine, on the whole it seems pretty simple to use. I hate that it doesnt close programmes when you click the x though.
Im gonna have a little play, but I'll need to get my mms and gprs info from orange first if i install the corporate profile.
I find that if the phone is on for more than 5 mins ifI press the green call button it doesnt bring up the phone screen, even with the normal power setting! I'm hoping this new profile will speed the bad boy up a bit too!
WiFi is a godsend on a mobile! Yey!

Without going through all the palava of flashing a new Rom the easiest way of really removing the O2 crud is to do a Hard Reset of the device (hold the Com Manager and Voice Command buttons the poke the little reset hole on the right hand side of the unit.
When you get the option select corporate installation option and then if I remember correctly you get a count down, press the reset button (without the other two buttons) again briefly to do a soft reset this should then start Windows in its regular non O2 sullied form.
Hope this helped.

Stuck on a Garbled Splash Screen

As a new O2 xda exec user, I thought I should play safe and upgrade to latest ROM etc on the O2 web site. After a couple of false starts and after checking the excellent wiki advice, I got the thing to run through and complete the upgrade.
But on doing the final hard reset, I find myself with a completely garbled screen instead of the O2 splash screen. After a couple of seconds the 3 lines of text appear on the screen (the R, G and D numbers) but against the background 'snow' I can't read them. No response to keyboard or to 'random' pressing the screen. The screen eventually turns off after a few minutes but when switched back on remains with the same garbled screen as before.
Tried going through the whole process again but sadly got the same result.
Tried going into bootloader and doing a soft reset (as advised one of the many upgrade problem threads I've checked) but that also took me to the same garbled screen.
Can anyone help me out with this? I can't find anything quite like this on the Wiki or in any recent threads.
Should I try an alternative ROM? Stupid question, but is a Jasjar ROM OK on an O2 exec?

Hi - just thought I'd save people any wasted effort. This problem is now sorted.
It seems the O2 web site had linked to an out of date ROM which I downloaded and installed in blissful ignorance. Went back to the web site and found the link is now updated and gives the correct ROM version. This loaded and started up with no problems.
In case anyone reads this - although I didn't get any direct responses from the community I would still like to say a big thanks cos the Wiki and the responses to other threads are a real help. You guys have put a lot of effort into this and created a resource which is invaluable.
Top bananas!

lol...well i guess me and u were in the same boat my dude...i def did exactly da same thing u did..jus a new user getting the update and fu**ed my ish up...thanx 4 posting this tho it was some help*goes to download new update*

I cant even sync with my pc anymore i dont know wat to do

I'm no expert - as the screw up above amply demonstrates - but the failure to sync was one of the rage inducing steps I went thru too. Sometimes the PC would recognise the xda but other times it wouldn't. In my case, it was sorted by reading in another part of the forum how to get into bootloader mode by pressing the light and on/off button at the same time as using the stylus to press the soft reset. This should take you into boot loader - an apparently dead screen but if you look closely you should see 'Serial' at the top and 'v0.xx' at the bottom.
If you reconnect by USB cable to your PC the 'Serial' should change to 'USB' and in my case I was able to run the software on my PC to update the ROM.
Sorry if I'm stating the obvious but hope this works for you. Otherwise check out the Wiki section (wiki.xda-developers.com) which has lots of good tips.

i fixed it i had jus installed a new rom

My wizard won't boot up....

my wizard won't boot
My wizard isn't going past the WM6 splash screeen, it gets stuck on it. I've tried soft and hard reseting a number of times as well as removing and reinserting the battery but nothing helps...
I recently flashed it with Blackdiamond 2.0 and have been using it without a single problem for the last 2 weeks or so.
Last thing I did on it last night was to use the 'Advanced Settings' in the settings menu and checked the options to make the scroll bars thinner and the scroll buttons smaller, it asked for a soft reset but since I was using it at the moment I clicked no and continued using it eventually powering it off and went to bed.
Now when I turned it on this morning it just won't go beyond the blackdiamond splash screen (pic attached)
I can't flash the rom again since activesync can't establish a connection with it(doesn't recognize that its attached with the pc, probably because the ROM never loads). I really don't know what to do... any help would be greatly appreciated
thanx

Check XDA-Wiki (top of this page) for troubleshooting guide under Wizard section

I'm not sure what is wrong with it, but it started because...I was trying to turn the bluetooth on and it wouldn't let me, so I did a soft reset, and what happens is it will just go to the loading screen for windows and stay there forever! I don't understand what happened . I've tried to reset a couple more times but it won't work...and also the power button on top doesn't work anymore.
Can anyone help me?

problem solved thanks

I just can't understand why people find more comfort in asking a question than doing a simple search and find the answer by himself. It's less time consuming and you feel a bit proud that you solved your problem on your own.
I think we should make a sticky with things like this :
"My wizard won't boot !"
"Which is the best rom ?"
"Will WM6 work on my device ? and where to find it ?"
All questions above have been asked hundreds of times, perhaps more and are still asked by almost every new guy that just registered.

how did you resolve your problem? I don't see troubleshooting anywhere...unless I"m very blind or maybe dumb.

monicaha said:
how did you resolve your problem? I don't see troubleshooting anywhere...unless I"m very blind or maybe dumb.
Click to expand...
Click to collapse
You got 2 choices :
- flash a new rom (put it into bootloader and connect it to the PC then flash)
- hard reset

anichillus said:
I just can't understand why people find more comfort in asking a question than doing a simple search and find the answer by himself. It's less time consuming and you feel a bit proud that you solved your problem on your own.
I think we should make a sticky with things like this :
"My wizard won't boot !"
"Which is the best rom ?"
"Will WM6 work on my device ? and where to find it ?"
All questions above have been asked hundreds of times, perhaps more and are still asked by almost every new guy that just registered.
Click to expand...
Click to collapse
The world is turning this way - wrong way. Too much lazzy people, too less macgyver thinking ...

anichillus said:
I just can't understand why people find more comfort in asking a question than doing a simple search and find the answer by himself. It's less time consuming and you feel a bit proud that you solved your problem on your own.
I think we should make a sticky with things like this :
"My wizard won't boot !"
"Which is the best rom ?"
"Will WM6 work on my device ? and where to find it ?"
All questions above have been asked hundreds of times, perhaps more and are still asked by almost every new guy that just registered.
Click to expand...
Click to collapse
You missed one:
Do I have a G3 or G4?

anichillus said:
You got 2 choices :
- flash a new rom (put it into bootloader and connect it to the PC then flash)
- hard reset
Click to expand...
Click to collapse
I was hoping I wouldn't have to do that, but I will try it later.
Thanks though!

jacknjill said:
You missed one:
Do I have a G3 or G4?
Click to expand...
Click to collapse
Hehe, I missed allot more
Like i said it before, why wait for an answer when you can find it for yourself. Maybe i just don't like to wait
P.S. I liked the MacGyver thing. I must admit i watched those series and i was really jealous on the guy...he knew too much

My Wizard was dead unlimited times.........,
it is easy to get life back, isn't it ?

WTF is wrong with u guys?? If its dead is dead. If the screen works, led works, the pda isnt dead. So hard to understand??

Help needed , HTC Touch screen error!

Ok first of all a big hi to this great community (xda team) and users.
Im new to this stuff but im in need for a little help, and i hope someone is willing to help me.
I have HTC Touch and im having problems with it. Its broken now it doesn't work. Not to forget to mention the phone i own is chinese made, which means i think is not the original one (even it looks and acts like the real one).
After modifying some phone applications, by installing tweaks and applications i found on internet, i installed some modified Keypad application, and after using it a while, one day it stopped responding and instead of showing Number keys, it only showed black buttons. SO i tried to uninstall it and after successful uninstall i restarted the phone but it showed me the screen aligning thing and i did what was required it booted but was not working properly. so i did several reboots, and then even tried reseting it. after several tries im now stuck on screen error.
I uploaded two videos on youtube how the screen gets mixed and the other problem, hard reset won't work on my device.
Links to videos:
video 1:
http://www.youtube.com/watch?v=ivS0tALyvd0
video 2:
http://www.youtube.com/watch?v=t0DyOiw7Pkw
i would be very happy if anyone could tell me what to do with my device.
PS. Im newbie so i might need some simple instructions if possible.
Thanks in advance.

No one cant help???
I hope someone is willing to give me some instructions...please!!!
Best regards. Gjizaqin

Very strange.
I havent seen any so unhelpfull forum like this :-( im really sad.
I posted the thread asked for help, explained the thing in the best way i could, and no single reply even the one "we can't help" would be nice to see.

Update to my post:
Im writing this with idea of helping others and pointing people to right direction. After maby 1 month of hard exploring i repaired my htc touch (chinese clone)
The phone im using is also known as Elf0100.
So how i fixed the problem:
After trying many many times the standard Hard reset method (Send, stop keys pressed and presing soft reset button with stylus) this method doesn't work with chinese htc clones. So anyone out there having Chinese Htc clone, the right method for doing Hard Reset is: Hold Volume Up & Camera Key pressed, and press Reset button for about 3 seconds without releasing Volume up and camera buttons. After that you should get blue screen, and in the top screen will be shown "Boot loading, hard reset, or something like that im not very sure".
Anyways if you have your Windows mobile damaged (like the one i had), you can repair it with the following method:
1. Download the manufactured version of Windows (or maby this is called ROM) from this site.
2. Format your HTC memory card (Micro SD card), so it will be clean.
3. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
4. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Although i didnt get any help from this forum, i know i might help others cause this is most frequent place regarding PPC.
Best regards to all.

gjizaqin said:
Update to my post:
Im writing this with idea of helping others and pointing people to right direction. After maby 1 month of hard exploring i repaired my htc touch (chinese clone)
The phone im using is also known as Elf0100.
So how i fixed the problem:
After trying many many times the standard Hard reset method (Send, stop keys pressed and presing soft reset button with stylus) this method doesn't work with chinese htc clones. So anyone out there having Chinese Htc clone, the right method for doing Hard Reset is: Hold Volume Up & Camera Key pressed, and press Reset button for about 3 seconds without releasing Volume up and camera buttons. After that you should get blue screen, and in the top screen will be shown "Boot loading, hard reset, or something like that im not very sure".
Anyways if you have your Windows mobile damaged (like the one i had), you can repair it with the following method:
1. Download the manufactured version of Windows (or maby this is called ROM) from this site.
2. Format your HTC memory card (Micro SD card), so it will be clean.
3. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
4. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Although i didnt get any help from this forum, i know i might help others cause this is most frequent place regarding PPC.
Best regards to all.
Click to expand...
Click to collapse
Hi gjizaqin,
I feel sorry you lost valuable time looking for an answer to your problem (and found it alone !) but I think you are too hasty to blame this forum. I am myself quite new here and I've already learnt so much using the "search". For instance I found another remark of yours in another thread and also found this http://forum.xda-developers.com/showthread.php?p=2466074#post2466074 where you have your answer
Another reason is the title of your thread Help needed , HTC Touch screen error! like me probably others understood you have a technical problem with your screen (broken or damaged) and nobody could help you but repair shop...
I trust you'll continue contributing here because your last post proves you're a gentleman.
All the best !!!

tito12 said:
Hi gjizaqin,
I feel sorry you lost valuable time looking for an answer to your problem (and found it alone !) but I think you are too hasty to blame this forum. I am myself quite new here and I've already learnt so much using the "search". For instance I found another remark of yours in another thread and also found this http://forum.xda-developers.com/showthread.php?p=2466074#post2466074 where you have your answer
Another reason is the title of your thread Help needed , HTC Touch screen error! like me probably others understood you have a technical problem with your screen (broken or damaged) and nobody could help you but repair shop...
I trust you'll continue contributing here because your last post proves you're a gentleman.
All the best !!!
Click to expand...
Click to collapse
Thanks for your reply tito12,
Anyways its nice forum but not very newbie frendly. I guess the way I wrote this thing will be much easier for any newbie to fix his china htc, without talking too much about roms, loaders etc etc, wich is very confusing for newbies (like me and others).
I thought it was screen problem cause my htc was getting some messy colors while loading (you can see it in the video i provided). And i stated "unhellpfull forum" by keeping in mind that more than 200 people viewed the thread, and not even single one said simply : "i have no idea, or sorry" so i know someone will try to help me out.
Anyways as a owner of HTC I will still contribute to this forum, in the way I can but words I wrote could be some kind of newbie impressions.
Best regards to all.

Sorry to see no one could help you out - maybe its because its a clone and most users here have real genuine ones? Anyway its great to see you got it fixed and stick with the forums as I am sure you will learn a lot from them and soemtimes get an answer. I find that hardware questions dont get many responses but if you go into say a skinning forum you will get more replies.

[Q] Cannot Hardreset my phone?

Hui all xda-developers.
I'm a knew member in here, so I will first say hi to all members .
As my title says, i cannot Hard-reset my phone (HTC HD2/LEO).
The hole thing is a big story, but what the hack
First I brooked my screen, then I tried to change the screen, but without problems. Then after to month, I did make an Password for my phone, because of privacy thing on the phone. BTW, the phone changed the password itself .
I talked with HTC, and they says that it is a bug in the phone, and the only way was a hard-reset, (But when i clanged the screen, i did broke the volume up and down button ) - then they gave me a price if they should make my phone 4000 Danish krone's ........ I will not give 4000 DK, I have All ready paid about 5-6000 Danish krone's for the phone!..
Is there someone in this forum that can help me? I all ready have searched Google and so on, talked with so many people, but all the time they say 'Hard-reset' ..
I seriously don't no what I have to do, maybe it is possible by USB cable :S

So your main problem is that the phone changed the password and not you cant hard reset right ?
This happens a lot even there is a thread about it somewhere. Try to remove the sim card and the sd-card then enter your pin code.
Or if that didn't work you can try to flash an official ROM for your device via USB, But since you broke the vol rockers and your phone is locked I'm not exactly sure how you'd go into bootloader nor connect in ActiveSync mode. Give it a try, it may work

Welcome to xda!
I think that the HD2 section must be overwhelming for a starter... and the search function can deliver confusing results.
However, as the phone has already some major on-market time, most problems you might face have been discussed sometime in the past, that is why I do recommend you to use the search function with simple search terms.
Now, about your question:
Please check this thread: Klick!
The tip nr. 15 describes how to reset your phone - and the rest of the thread describes many other more or less unknown features and functions of your phone.

tictac0566 said:
Welcome to xda!
I think that the HD2 section must be overwhelming for a starter... and the search function can deliver confusing results.
However, as the phone has already some major on-market time, most problems you might face have been discussed sometime in the past, that is why I do recommend you to use the search function with simple search terms.
Now, about your question:
Please check this thread: Klick!
The tip nr. 15 describes how to reset your phone - and the rest of the thread describes many other more or less unknown features and functions of your phone.
Click to expand...
Click to collapse
(But when i clanged the screen, i did broke the volume up and down button )
Click to expand...
Click to collapse
He already knows how to hard reset
But his vol's are broken, that's why he's asking

Mate if you broke the screen and the volume key buttons then why on earth are you trying to reset the phone?
Fix the hardware first and then deal with a hard reset. If both those items are broken then there really is no way to hard reset the HD2. I wish you the best of luck but it looks like your HD2 is really dead...

xlr8me said:
Mate if you broke the screen and the volume key buttons then why on earth are you trying to reset the phone?
Fix the hardware first and then deal with a hard reset. If both those items are broken then there really is no way to hard reset the HD2. I wish you the best of luck but it looks like your HD2 is really dead...
Click to expand...
Click to collapse
I'm trying to reset my phone, because i cannot find those hardware\main board for the phone on the Internet? (Those wires in the phone, that goes to the volume up and down)
If you can recover an Nokia (something) without an hard reset, then why can we not do it on an HD2 ? Do you no what i mean >?

^^^ Yeah, my bad. Missed the whole point that the hardware is completely broken. And a password issue.
Anyway...