Hi All,
I have a strange problem I wish to share (don't worry its with my Charmer !)
I am not sure when it started occuring, but now it will only boot with the USB connected. Without it I get a hangup on the 'Wondows Mobile' blue screen. Connect the USB and the version numbers on the T-Mobile boot screen come up much quicker and then after about 1 minute of the Windows blue screen it is on.
It is really weird ?
The onlys changes I have made is the registry memory improvements (mentioned in this forum) to try and get a little extra speed. I am pretty sure it did not start immediately after that though.
I was wondering if anyone else has encountered this
and if so
how did you overcome the problem.
Thanks.
Has anyone had this happen?
Syncing with my Vista computer using BT. I dont (forget to really) turn off BT on my HTC 7501 and if I turn off the computer and say don't look at my HTC 7501 device for some time, around .5 - 8 hours, then try to turn it on the device wont come on. I can see the Blue Tooth light lit on the HTC 7501. Gotta do a reset to get the 7501 to come on.
It seems the BT freezes or is 'searching' or something. Anyone know what this is?
I had bought an HTC 7501 begining of July and this happened so much it pissed me off, so I returned it after 5 days (after attemting to take it apart also . Failed misearably because did not want to damage the device.
Here it is 15 August and I love the device so got another one and its nice because it has all the updated FW, no more "test device" stuff on boot up.
To give some more Troubleshooting tips. I had an ATT 8525 for 3 days end of June that did the exact same thing. Returned it because of this and the stylus holder broke.
One thing I am going to do is remove Vista on my computer and put XP on and see if it still does it, but anyone have an more experience with this?
Wizarc said:
Has anyone had this happen?
Syncing with my Vista computer using BT. I dont (forget to really) turn off BT on my HTC 7501 and if I turn off the computer and say don't look at my HTC 7501 device for some time, around .5 - 8 hours, then try to turn it on the device wont come on. I can see the Blue Tooth light lit on the HTC 7501. Gotta do a reset to get the 7501 to come on.
It seems the BT freezes or is 'searching' or something. Anyone know what this is?
I had bought an HTC 7501 begining of July and this happened so much it pissed me off, so I returned it after 5 days (after attemting to take it apart also . Failed misearably because did not want to damage the device.
Here it is 15 August and I love the device so got another one and its nice because it has all the updated FW, no more "test device" stuff on boot up.
To give some more Troubleshooting tips. I had an ATT 8525 for 3 days end of June that did the exact same thing. Returned it because of this and the stylus holder broke.
One thing I am going to do is remove Vista on my computer and put XP on and see if it still does it, but anyone have an more experience with this?
Click to expand...
Click to collapse
I also use Vista and generaly do not have any problems with syncing both with USB cable and bluetooth.
But sometimes Vista for some reason refuses to recognize my X7500 as registered device and then happens, what you have described (no matter whether on Bluetooth or USB). However it is Vista (the same happens sometimes in my other comp with WinXP), not my X7500, to be blamed. In such case I have to restart Vista and everything comes to normal state.
The bad part is my computer is off and I am usually in bed or just getting up in the morning 8 hours later to find my device wont turn on. Also cant get calls in on my 7501 device when this happens because cant get the unit to turn on, which is very bad for business.
In reallity I gotta remember to turn of my 7501 bluetooth before turning the 7501 off.
But again this was happening with my ATT 8525 WM5 device also.
So, it is BT and ?Windows? related?
Wizarc said:
The bad part is my computer is off and I am usually in bed or just getting up in the morning 8 hours later to find my device wont turn on. Also cant get calls in on my 7501 device when this happens because cant get the unit to turn on, which is very bad for business.
In reallity I gotta remember to turn of my 7501 bluetooth before turning the 7501 off.
But again this was happening with my ATT 8525 WM5 device also.
So, it is BT and ?Windows? related?
Click to expand...
Click to collapse
It is windows not BT.
I usualy do not switch of BT in my X7500 at all. I use Jabra as headset. I also use ny X7500 as internet access point while of the office, so the BT is almost always ON. I just switch X7500 off or let it switch off automaticaly. Itconsumes no more then 5% to 10% of battery during the night. Of course I have to charge it every day or sometimes twice a day if I use it hardly.
Hello all,
I have recently killed my Jamin. Im not sure whether it is permanent or not. Personally it looks like a rom failure with the video bois, but I am far from experienced with windows mobile#.
I have searched the forum and can not find anything similar.
(Story)
To cut a long story short, I picked up my Jamin while it was connected to my pc. Catching a gimps of WM5 and the battery fell out (while still connected to my vista pc). So it turns off and I put the battery back in and turned it back on.
(What does work)
This is kind of hard to explain, but from what gather, everything seems to be running fine except the screen. Basically it still syncs up (can access files) and the Bluetooth led turns on after a minutes or how ever long it takes
(Problem)
The problem is that the screen is doing something weird (This is the hard part to explain). I do not get anything out of it even the "htc" pic at the start.
It has these blue horizontal lines about a pixel wide running down the screen. They change like the screen is trying to display different things but it is as if it does not know how to use the screen.
Im thinking re-install the rom? But I do not want to make things harder for myself if I am wrong.
Any help would be greatly appreciated.
Tryed Flashing.
Well If anyone is interested, I tried Re flashing and I still get the same problem. My next PDA will not be an Imate, too many problems.
I need a little bit of help.
I've just started having a very annoying problem with my HD2. I does not shut down.
Each time I try to shut it down it just restarts.
If I have the battery taken out and I put it back in, the phone turns on automatically.
I tried various ROMs, reinstalled the HSPL, used Task29 various times and the problem it's still there.
And the most annoying is that when the battery reached the critical status (low %), the phones just enters a continuous loop of restarts until the battery is completely dry. Because I cannot turn it off the only solution is to take the battery out until I have the opportunity to charge the device
I don't know if it is a software or hardware problem. I think it should be software but still I do not have any clue on it.
Did anybody had this problem up to now? Any help would be more than welcome.
interesting problem. Most times if a problem persists across hard resets/ rom flashes with task 29, etc, then it is usually a hardware problem.
Have you tried calling your carrier or htc for tech support, maybe a new phone?
Solution?
Hi,
I also had this same problem. I solved it, strangely, by plugging the phone in to charge then unpugging and reseting. Hope this works for you too!
Scott
Unfortunately I cannot benefit from the warranty service or free replacement.
The repair costs would not be an issue. The only thing that bothers me is that I don't know if is a hardware or software related.
If I consider the symptoms it should be soft related. But if I consider the thing that nothing of the above mentioned worked, then I have to tag it as hardware issue.
The only thing that could trigger such a behaviour is the fact that this weekend I had it in some high temperature environment ... trying to hold the phone which was charging, in a car without AC, outside temperature 37 Celsius in the shadow, I almost burned my hand ... so maybe some strange protection was triggered.
Another strange behaviour it had, is that i could not charge it on various trials. With the charger connected, in car or at home, it would not charge and the signal led which on normal charge is amber, in these cases was blinking between amber and green.
if the phone gets too hot, it won't charge. That is a safety feature.
Make sure you check your battery contacts as well, where the battery sits in the phone. If the middle one is bent so it doesn't make contact with the phone, it can give you the flashing led.
I thought I read on here that the hd2's were warrantied by htc for 2 years, based off serial number. Wouldn't hurt to call and see.
But it sounds like something fried in the heat.
Thanks for the feedback. I'll try to see if I can have a service check on it.
danielterci said:
I need a little bit of help.
I've just started having a very annoying problem with my HD2. I does not shut down.
Each time I try to shut it down it just restarts.
If I have the battery taken out and I put it back in, the phone turns on automatically.
I tried various ROMs, reinstalled the HSPL, used Task29 various times and the problem it's still there.
And the most annoying is that when the battery reached the critical status (low %), the phones just enters a continuous loop of restarts until the battery is completely dry. Because I cannot turn it off the only solution is to take the battery out until I have the opportunity to charge the device
I don't know if it is a software or hardware problem. I think it should be software but still I do not have any clue on it.
Did anybody had this problem up to now? Any help would be more than welcome.
Click to expand...
Click to collapse
This issue has been discussed many times. A lot of people (including myself) has this problem. Try to put it into standby mode and after half a second, the screen comes back again. I have searched the forum many times, seems that no one has come up with a complete solution. Looks like it is not a hardware issue as most people found that if you connect it with your PC in activesync mode, it will resume normal.
My experience :
1. The problem just come up all of a sudden. Haven't install any software or apply any tweaks a couple of days before it happened.
2. Try to look into the active service via memmaid, nothing special.
3. Restore from previous backups when the machine hasn't got any problem. Didn't help.
4. Soft reset a couple of times. No use.
5. Hard reset finally. Problem still there.
6. Start to doubt that it is a hardware problem.
7. Use the plugin method. Normally after activesync, it resumes normal.
8. Also try to plugin micro USB without real connection. It sometimes works.
(I started to think that it might not be a hardware problem. It is obvious that when plugging in, something "stops".)
9. However, either way, it will happen again all of a sudden.
10. Start to take a few irrational moves : install BSB tweaks (haven't install since it sometimes crashes with Cookie's home). Switch to power saving mode with BSB.
11. Stop windows live autosync.
12. Install XDA shutdown. Whenever connected to PC via activesync, will manually put HD2 to sleep mode using XDA shutdown. Then unplug.
It has been four days now, everything resumes normal. The problem just gone all of a sudden. I really don't know what is the reason behind and which steps being taken is a solution. Anyway, that's my experience. Will update again for any changes again.
Ahkau said:
This issue has been discussed many times. A lot of people (including myself) has this problem. Try to put it into standby mode and after half a second, the screen comes back again. I have searched the forum many times, seems that no one has come up with a complete solution. Looks like it is not a hardware issue as most people found that if you connect it with your PC in activesync mode, it will resume normal.
My experience :
1. The problem just come up all of a sudden. Haven't install any software or apply any tweaks a couple of days before it happened.
2. Try to look into the active service via memmaid, nothing special.
3. Restore from previous backups when the machine hasn't got any problem. Didn't help.
4. Soft reset a couple of times. No use.
5. Hard reset finally. Problem still there.
6. Start to doubt that it is a hardware problem.
7. Use the plugin method. Normally after activesync, it resumes normal.
8. Also try to plugin micro USB without real connection. It sometimes works.
(I started to think that it might not be a hardware problem. It is obvious that when plugging in, something "stops".)
9. However, either way, it will happen again all of a sudden.
10. Start to take a few irrational moves : install BSB tweaks (haven't install since it sometimes crashes with Cookie's home). Switch to power saving mode with BSB.
11. Stop windows live autosync.
12. Install XDA shutdown. Whenever connected to PC via activesync, will manually put HD2 to sleep mode using XDA shutdown. Then unplug.
It has been four days now, everything resumes normal. The problem just gone all of a sudden. I really don't know what is the reason behind and which steps being taken is a solution. Anyway, that's my experience. Will update again for any changes again.
Click to expand...
Click to collapse
but if the problem persists across several roms and radios, how can it be software related? The fact that plugging it into the computer or charger sometimes fixes it, leads me to believe that it is the female usb connector that is the problem.
nrfitchett4 said:
but if the problem persists across several roms and radios, how can it be software related? The fact that plugging it into the computer or charger sometimes fixes it, leads me to believe that it is the female usb connector that is the problem.
Click to expand...
Click to collapse
You might be right. I really dun know if it is a hardware or software problem. But, it's kind of interesting that after u plugin it will work for quite some times. And, it will come back after the next soft reset.
OMG!! ... this means that I've just got the HD2 Ebola disease. )
Now being serious, after flashing 3 ROMs, hundred of soft resets, battery in out ... and one long night ...I just give up.
I will just try not to have the phone discharged. I hope there will be a solution sometimes soon.
Possible solution
I had the same problem.
I removed the cover, cleaned the two contacts on the back of the cover and for some unknown reason it returned to normal (although I was holding a pencil in a threatening manner to the red reset button).
What are these nodules for? I think more to do with reception, but it worked perfectly.
Hi,
This might be a newbie issue but my HD2 was working well up until few days ago when I noticed that everytime I make a call instead of ringing normally it does it in speaker (hands free) mode what caught my attention since I didn't change any settings.
I'm inclined to think that it might be due to some corruption in the software since I didn't find any optios to revert this so I was thinking on doing a hard reset but...
The other issue I have is that I tried to connect it to two different computers (that it used to connect without problems) and it does not do it.
It does charge on the USB but neither PC's recognize that the phone is connected.
I tried 2 different cables on the 2 PC's without luck.
So again I'm now more convinced that it is a software problem.
Any idea how should I proceed so I don't loose any data????
Thanks,
Look up "stuck in car kit mode" see if it's the same symptoms.
I look into it thanks...
I looked it up,but is not exactly the same.
It's stuck on loud speaker yes but not in landscape mode, if I rotate the phone the screen works ok.
It also goes to sleep so they are not exactly the same
It just does not get recognized by the pc when I plug it on the USB.
I just get the charging light and the little plug simbol on top as you get when you plug to external power but the computers don't make the sound (or any sign of recognition) that normally comes when you plug any USB device to it.
Unless this is just the start of it...
Well, after reading all 12 (or so) pages on that thread and cleaning the heck of the micro usb, wigling the cable in every direction this morning I managed to connect the phone to the PC and get rid of the loud speaker, so even if the symptoms are not exactly the same looks like it heading in that direction.
Bummer...
I guess it's time to start looking for a new phone.