Related
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M
ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias
haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.
Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?
Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M
I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...
Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M
... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!
haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M
Hey Guys, is this only my issue or it happens to you as well?
I noticed that my K-Jam (Qtec or whatever) restarts itself from time to time. I have almost fresh (yesterday formatted) WM5, no today plugins, no additional appz installed. Sometimes when I look at my phone it shows Password Keypad which is set to lock the device after 24h of being idle (that's the way I realized it must have been restarted).
I didn't have enough time to play with it and check how often it does so, thought I will ask experts here first...
Right now I have 1.6.7.1 WWE ROM, I will update to newest today and check if it solves the problem (by the way ... which one do you recommend I-Mate or Qtec?).
Thanks!
TroLoo said:
I noticed that my K-Jam (Qtec or whatever) restarts itself from time to time. I have almost fresh (yesterday formatted) WM5, no today plugins, no additional appz installed. Sometimes when I look at my phone it shows Password Keypad which is set to lock the device after 24h of being idle (that's the way I realized it must have been restarted).
Click to expand...
Click to collapse
this is quite well known issue. wizard sometimes resets itself without any particular reason and it was discussed here many times. i used to have this problem with my wizard, however after updating to AKU2 ROM, it got much much more stable than before. try to update ROM to newest AKU2 version and then check if problem persist.
eva_d said:
this is quite well known issue. wizard sometimes resets itself without any particular reason and it was discussed here many times. i used to have this problem with my wizard, however after updating to AKU2 ROM, it got much much more stable than before. try to update ROM to newest AKU2 version and then check if problem persist.
Click to expand...
Click to collapse
Right... sorry for mentioning well known topic again then...
Thx for the reply!
TroLoo
I certainly had a major issues with this on the old rom.
However int eh past week I have lost 2 important phone calls when the damn thing has rebooted int eh middle of a telephone call.
Robin
Hardware: Dopod 818Pro
ROM: Qtek S200, 2.20.7.34 World Wide English, Date:7/10/06, Radio: 02.47.21, ExtROM:2.20.7.114
Software Installed: E-Sword 3.01 (Bible Software), Mapking 2007, Select-Radio, MobiPocket
How's the problem happened:
After Hard Reset, simply install above software, and start the 10 hrs test by launching E-Sword, Mapking and Select Radio, keep the radio playing, by sharing Internet connection through USB to PC.
10 hrs later, or around, you will possibly find either,
a. some icons "white out", not able to run by clicking on them, if you do click, they will give you a program is not certificated, or something like that being mentioned at other threads.
b. Today Screen lost some lines.
c. System may hang later.
IMHO,
1. It looks rather like the GDI resource running out in win98 system.
2. The originally seemed random error now can be repeated by above procedure, time related, always around 10 hrs.
3. Not to specific software, any above software can cause the same problem, just choose SelectRadio as example, since it also test the network connection.
Anybody experience the same problem and any suggestion? It's not a big one, however, annoying when you need to keep running something.
It would be very grateful if somebody can offer me a suggestion on the cause or how to debug it.
J install this rom
J Have problem with:
Today Screen lost icon
Keyboard don't work etc...
The best rom WM5 for Prophet is : JAMin_WWE_213923_2139123_022021 ( ftp://ftp.clubimate.com/JAMin_WWE_213923_2139123_022021_ship.zip )
leszekcce said:
J install this rom
J Have problem with:
Today Screen lost icon
Keyboard don't work etc...
The best rom WM5 for Prophet is : JAMin_WWE_213923_2139123_022021 ( ftp://ftp.clubimate.com/JAMin_WWE_213923_2139123_022021_ship.zip )
Click to expand...
Click to collapse
Bro, with all my grateful heart, i would like to ask you for one favor. Could you pls be more specific on your PDA phone hardware (Dopod, or Qtek) and how long after your phone on did that happen? A clean installation?
I had pinned down the problem to my Home Screen Plugin from HTC, due to possible memory leak or heap corruption.
Now i upgrade to Korand's WM6 ROM without problem.
May still want to know the cause of problem to avoid it in the future.
Anyway, i will still download your suggested ROM for dissection...to see the difference. Thanks.
after last weeks time fiasco now im having another problem.
the time (uk) seems tokeep jumping forward one hour.
anyone else or is it just me?
had been fine all week after the domestic time change.
after resetting the clock a few times and a soft reset the time seems to be sticking......
im guessing this is something to do with the us time change......
either way, thankyou htc/america for getting me to work an hour early.
conantroutman said:
after resetting the clock a few times and a soft reset the time seems to be sticking......
im guessing this is something to do with the us time change......
either way, thankyou htc/america for getting me to work an hour early.
Click to expand...
Click to collapse
Same thing happend to me but I live in Sweden and got to work 2 hours early =)
well at least im not the only one
time is now 3hrs ahead lol
I am now back to Austria and f...... clock starts to jump again one hour forward.
Till yesterday have been in Cairo and it did not happen there for one week. Seems again a Europe problem
ok thanks guys,, changing thread title to european time.
I believe the solution (for me anyway) lies in the homedst and autodst reg entries...... haven't cracked it yet though.
got the same damn issue, i'm on GMT +2, the clock always jumps 2 hours ahead, though the internet syncro is off
happened to me, seems to be ok now taht i have turned off the auto update for daylight saving
Well I thought I'd cracked it........... 4hrs and all was well.............
then............ +4hrs a new personal best
Currently trying this reg tweak -
AndrewSh said:
The way to fix +1 hour is to disable NITZ service:
HKLM/Drivers/BuiltIn/RIL
NITZEnable = 0
TZEnabledAfterReboot = 0
I am not sure that the second value exists in custom or European roms - but it exists in OperatorPKG of Leo TMOUS (in my case).
Disabling NITZ you are to set up the local time manually but after reboots you will get no **** with clock settings any more.
Click to expand...
Click to collapse
Its the same as the gsm/umts fix posted in other threads except via the registry for people who dont have that option under phone settings.......
One hour in and all is well.......
Also found these cabs floating around.
The one from Dutty is the reg tweak above in cab form.
The DST Update is apparently an official microsoft release.
I cant confirm that I just found it on the forums.
I have opened up the cab though and it is a series of reg tweaks relating to the various settings for different timezones. Nothing malicious
Hope that helps someone.
yep same here, time keeps fluctuating through the day! really annoying, hopefully this'll fix it!
European Time problem
Hello
Hello
I post in an other tread (3-11-10) work fine:
(thx Desmoniac)
For time problem.
I just found the solution in French on French forum :
"Dans : Paramètres / menu / plus / personnel / téléphone / fuseaux horaires ---> v Change automatiquement le fuseau horaire et l'heure."
I try to translate (tks Google)--> Settings / menu / more / personal / phone / time zone ---> v Automatically changes the time zone and time Parametre
It's strange, but all other settings I try don't work.
This setting work (for this time)
@+
Another one with the problem in the UK
When I started looking for a solution I was one hour ahead. Now it's two hours ahead.
Didn't have any problems at the summer change
Ive been using the reg tweak I posted a little while ago all afternoon and Im pretty confident thats its worked.... try duttys cab if your not keen on getting into the reg. It seems to be the most popular solution across the board........
I Had contact with HTC NL about this problem. HTC gives the solution that dimond_cbr gives.
Other problems and this one about the new ROM will be reported to the technical service. So they can make an update.
So as everyone can report this problem and others with the new rom, there will be soon an update.
i solved the same problem using bsb tools. bsb tools have an option"autoupdate time" and it must be unselected.
Same problem for me.
Reply from the support at HTC.
-------------------------------
This is not a fault with the device or its software, your device updates its time automatically from the internet and from your mobile provider.
Occasionally there is a difference in the time from the internet and the time from your provider which can cause the time to appear to be changing when it should be the same.
Normally this will resolve itself within a few days, however, this is very inconvenient so we recommend you disable any automatic time updates on your device.
WM 5, 6, 6.1, start settings, personal, phone, timezones and disable automatic time updates
WM6.5 old Sense: start, settings, all settings, persoanl, phone, UMTS services, automatic time updates
W>6.5 new sense, Settings -> Data services -> Time synchronization -> Untick all here
Sincerely,
Alex
HTC
The same thing here, Czech rep.
I've got the same problem (Poland here).
I've disabled that Time Sync option in the Phone settings AND the Internet Time Sync in the Services tab... HOWEVER, if I turn the Internet Time Sync back on, I still get +1 to the time. So, assuming the option in the services tab is working fine, then diamond_cb's solution doesn't work for me.
Now, it'd be really nice if I knew which server the phone is using to synch the time. Perhaps that server still hasn't figured out that we're on DST here in Poland...
I should also note I'm running the latest version of Energy ROM.
Just the same problem here (UK, T-Mobile, and various 6.5 ROMs) - I thought my HD2 was in need of repair! I installed 3 other ROMS thinking the problem had been caused by a ROM update that I had just completed.
I wonder if this is an HD2 general problem or relates only to some ROMS.
Many thanks to those ahead of me here - as ever XDA forum comes up trumps. I just hope that stopping all service provider and Internet time updates solves the problems.
Today I had the same problem again, with the time change...
What about set that the telephone will update the time for example every 15 minutes?
I have a problem with Sleep of Death in WinMo. When i put my Mini in sleep mode and I'm trying to wake it up - nothing happens. Does anyone know how to resolve this problem?
Hello, did you manage to resolve your problem? I just started having the same problem. Hard reset did not help. I am going to reload latest official ROM.
I wait for your expressions after reloading ROM. I've hard reseted WinMo and even in Android - nothing happens. I'll reflash ROM after work.
I reaolved the problem on my mini by disabling htc lockscreen.
if u search how to disable it u will find it
PeGie: I re-loaded the latest shipped ROM (1.36). It works (so far). I'll add additional software one by one to see if there is some relation.
bruce2728: Thank you for the tip. However, I cannot disable it. I am using the device also for company e-mail synchronizing by using ActiveSync. The company policies force to use the screen lock and I am not able to change it.
ace960 said:
PeGie: I re-loaded the latest shipped ROM (1.36). It works (so far). I'll add additional software one by one to see if there is some relation.
bruce2728: Thank you for the tip. However, I cannot disable it. I am using the device also for company e-mail synchronizing by using ActiveSync. The company policies force to use the screen lock and I am not able to change it.
Click to expand...
Click to collapse
if you disable htc lockscreen in the registry it defaults to the windows 6.5 one, so you will still have a screen lock
edit: forget lockscreen it happened again after a few hours
Shake'n'Wake
Have you try the Shake'n'Wake application?
13alexandro13 said:
Have you try the Shake'n'Wake application?
Click to expand...
Click to collapse
Seems to work but only a temporary solution.
I think the driver that controls the power button goes to sleep when phone in standby
I'll investigate tonight and report back if I have any succes
Guys, thanks for help. I tried today to turn off lockscreen, but it doesen't worked. I'll try to figure it out tommorow. I'm waiting for results of investigation of Sleep of death.
I uninstalled CleanRAM first and hard reset and I have no more problem SOD
(last 10 hours is normal) I do not know if I will again have the same problem, now works ok
HTC HD mini German ROM: 1.41.166.1
I mentioned that hard reset did not help. That may not actually be true. When I did hard reset then I immediatelly installed all my applicatiosn and changed all the settings I used to change. Some of the software or config change may cause the problem. However, it is strange that it began just few days ago. I was using the device almost 1 year without this problem.
Anyway, as I mentioned before, I re-loaded the 1.36 ROM today. Then I left all settings at defaults. I did not install any application. It is working correctly so far. I'll add app/config change one by one to track the root cause. It will take some time of monitoring but I need to identify the cause. My suspect #1 is my company security policy. That would explain the problem appearance beginning.
I already had some problem caused probably by my company security settings.
ace960 said:
However, it is strange that it began just few days ago.
Click to expand...
Click to collapse
and to me it's strange because the last few days, so to say I did not use mobile phones, nothing new installed or changed settings.
I have this problem too. Since yesterday - started from failing to wake me in the morning. It's kind of weird, all of the sudden phone stopped to work correctly.
At last (judging by more people having problem as well) is not the hardware problem.
Anyone has any idea: this problem was known before, or it started in last few days?
I'm also having this problem. I've changed nothing on my phone since months and since yesterday it has this problem. I'm thinking of sending it for repair and wait what they will say about it.
I was using my HD mini for 10 months without problems. But today I was faced the same problem as you mentioned. I removed my battery and left my HD mini without battery for ~30 minutes. Then I put battery back and turn on the phone and everything works now ...
It sound really weird that this problem is popping out suddenly to a number of users, while before there was no symptom.. it would seem as crazy as a time-driven issue or something..
Before reading here, my 1st step would have been removal of lockscreen, then 2nd one going back to clean original installation, but looks like those moves are not of help..
Fact is that the only new software i installed is bsb tweaks whose changes may affect registry and corrupt system configurations.. do you all guys have bsb installed?
Let's try to figure this out together, missed wakeup and calls are really annoying, as well as removing the battery to make a phone call...
No, I don't have bsb.
And people are using bsb without much problem for the last year.
Some kind of millennium bug? Someone programmed end of the world in our phones?
Brighty1982 said:
No, I don't have bsb.
And people are using bsb without much problem for the last year.
Some kind of millennium bug? Someone programmed end of the world in our phones?
Click to expand...
Click to collapse
Next frontier of marketing development, a built-in countdown ticking for a faster & continuous phone replacement...
i don't have bsb on my mini
I do not have BSB installed (actually, I have idea what it is). My Mini is stable 16 hours after ROM reload. It survived the night! I believe hard-reset would help too. I'll re-test hard-reset if I see the problem again after some app/cfg install/change.
My next step is to install HTC updates:
PHO03869.exe
PHO03880.exe
_HTC HD Mini_PHO03611.exe
Then I will install/configure (not ordered):
home WiFi - hidden SSID, WPA-PSK, AES, ASCII key
CorePlayer v1.3.6 Build 7427 - directdraw output
TomTom 7.916.9192 QVGA with one map
ActiveSync - for company e-mail
IMAP e-mail - for Gmail account
turned off HTC Sense
turnd off weather (Application Data\HTC\databases -> deleted the file forecast_cache.db, restarted Sense (uncheck/check in today settings)) - this is sometimes required to stop the weather to be updated from web
system settings change - bluetooth, regional settings, etc.