Database Users

How to edit email settings?

I have a Himalaya and when adding a new email account it auto selects the settings. It is setting up my gmail account settings to use pop3 and I want to configure it to imap4. Running on WM6.1, can anyone help?
TIA
Great site but a lot goes over my head, it's my first pocket pc.

menu-tools-options
and pick the account you want to edit

Rudegar said:
menu-tools-options
and pick the account you want to edit
Click to expand...
Click to collapse
Yes have tried this, I can change incoming server to imap.gmail.com but the account type drop down is greyed out so can't alter it from pop3 to imap4.
It's very frustrating.

you could try to delete the account and set it up again

Rudegar said:
you could try to delete the account and set it up again
Click to expand...
Click to collapse
Thanks for your continued input!
I have also tried this, but it won't allow me to manually configure the settings initially. It says it knows what they are for gmail and only allows editing after it has done it's own thing.
I should say that I bought this second hand on ebay and it may not have all the functions that would be standard. I downloaded a manual from Orange (it's a spv m1000) and it has been flashed with WM6.1 it would have been 2003 originally. So I don't know what else has changed.
How can I help by posting firmware etc? I really am fresh out the box with this stuff, but understand how annoying newbie questions can be as I moderate on a car forum.

my himalaya died a while agoe but my new x1 dont have any problems with imap nor do i recall my himalaya did
if i were you i would try to hardreset it

Have done a hard reset and re set up the email addresses but still the same. I will just live with pop.
Thanks for taking the time to help.

one thing you could check is if you turned on imap in your gmail settings in a browser
there is a setting there one have to enable for ones gmail to work with imap both on computers and pda's

I enabled Imap in the forwarding tab in my gmail account if that is what you mean.

Must be ROM speciifc as my Himalaya has a check box when i create a new account so i can choose if i want it to automatically set up my mail server or let me do it all, if i uncheck the box then i can set it up for IMAP access to my Gmail.

Sounds like a probable cause, because it won't give me the option, it just defaults to auto detect settings. Is it possible to flash the Rom with a different firmware? Howdo I look up what is currently there?

You can flash it with any of the ROMs you will find on this forum, as to which one do you have check in System - Device Info, it may or may not provide clues. Mine doesn't and i can't remember what i last flashed.
It's either one of ather90's or c_shekhar's, really don't know which as i went through several to find one i liked.

Sounds a like culprit, I don't get the check box option. Any way to look up my firmware on the ROM and then change it for a more accomodating version.

Oops double post please delete.

For all the time it takes, about 30-45 mins per flash, i would suggest downloading a few and flashing each in turn and having a quick peek at the extras that are squeezed in. No two ROMs are the same.

Ok cheers.
Any recommendations?

Other than one by the two ROM cookers mentioned above not really, my Himalaya has become a desk bound WM6 test bed as i have a Trinity for day to day use.

ROM version 6.1.4.16.PV
ROM Date 05/20/08
Radio version 1337.38
ExtROM version Sonblack.PV
Means nothing to me but might help.
Will look at the ones you mention, thanks for all your help.

cumbrianmale said:
ROM version 6.1.4.16.PV
ROM Date 05/20/08
Radio version 1337.38
ExtROM version Sonblack.PV
Means nothing to me but might help.
Will look at the ones you mention, thanks for all your help.
Click to expand...
Click to collapse
The ExtROM says it is a ROM by sonblack, he resides on pdaviet.com, IIRC. If you do a search you will probably find threads on here discussing his stuff as well.

SOLUTION!!!!
This is so simple, you'll kick yourself!
The messaging app has something built in that if it sees an email address as gmail.com it defaults all the settings...
so..
enter a diffrent email address, then set it up manually to look at gmail, then when done, edit account settings and put it back to your gmail address..
eg - these are the working gmail settings. Note the smtp server - this works best.
start with [email protected]...
don't detect settings
server imap.gmailcom:993
type IMAP
outbound server smtp.googlemail.com:587
use authentication
same as incoming
When finished, edit account settings and put in your correct email address.
All gestures of thanks gratefully accepted!

Touch Pro 2 - contact view by company

Morning,
anybody knows who i can see my contacts by company (apparently under view i can not program the sofware)?

Not possible in regular contacts if I'm right.
Download an alternative contact manager
(EDIT, I'm not sure though)

I really hope that is not true. I love till now everything on the Touch PRo 2 but for the biz device i need company view on contacts.

It works exactly as on previous WM 6.1 machines. Not available under the TouchFlo People app, but go to All Programs, Launch the WM 6.1 Contacts app and then just use the View By Company option as usual
Edward

So why is there an option named "Company Directory" on the HTC Contact Manager ? It's grayed out and I don't know how to enable it.

That one is for searching contacts in the GAL (Global Address List) or Company Directory as Contacts tab is saying.
You will have such a list available if you sync your mailbox with an Exchange server.
I'm using myself this...
all the best

eac said:
That one is for searching contacts in the GAL (Global Address List) or Company Directory as Contacts tab is saying.
You will have such a list available if you sync your mailbox with an Exchange server.
I'm using myself this...
all the best
Click to expand...
Click to collapse
Hi - I am on a Verizon TP2 and I am connected to my work Exchange server as you are, but when I pull up a company directory contact (via the TouchFlo UI...Phone>Contacts>Menu>Company Directory) and select "Call Home/Work", it switches to the phone app but doesn't dial. If I use the Company Directory button that appears after pressing "*" on the phone keypad, it switches to the WM UI and it works. Any suggestions on how to get the TF UI to work? Maybe there is a registry setting that Verizon forgot to set?
Thanks in advance.

Edward Lowy said:
It works exactly as on previous WM 6.1 machines. Not available under the TouchFlo People app, but go to All Programs, Launch the WM 6.1 Contacts app and then just use the View By Company option as usual
Edward
Click to expand...
Click to collapse
Does anyone know if it is possible to make the WM6.1 Contacts app activate from the Touchflo contacts tab instead of the People app?

Setting Up POP Mail

I finally got my HD2 today. I'm trying to set up a POP3 account. Two issues seem to exist:
1. There is no longer a setting that prevents mail from being removed from the server once it's downloaded. Is that now automatic, or is the setting somewhere else?
2. I'm setting up the outgoing mail server using a different account and password. (It's a long story, but necessary). While the settings dialog allows this, when I go back in and look at the settings, the setting is now checked to use the same account and password as in incoming server. Is it no longer possible to do this?
Thanks in advance.
-Bob-
Never mind. Figured both items out by using the standard Windows setup. HTC Sense seems to be missing some settings.

I was wondering the same

I was actually asking the same...
How do you get to the "standard Windows setup"?
In an other thread I read that there should be an "INBOX->Menu->Options" menu entry but this is missing on my HD2 or at least I can't find it... (German ROM but no Carrier Branding).
Any thoughts?
Cheers,
Thinman

you should use the Windows Application and not the HTC Sense Application. Click the windows hardware button and look for E-Mail among all the applictaion listed, you will have access to a lot more settings.

From the HTC sense mail screen, click
Inbox (left soft key) then menu - tools(scroll down to find) - options
to call up the windows options screens rather than the HTC ones. The differences are slight, but important.

Thanks a lot!
scroll down to find
Click to expand...
Click to collapse
That was the keyword... I must admit I haven't thought of that. I assumed that the menu is just that long. From now on I always try to scroll first!
Cheers,
Thinman

[Push Mail] How to configure Gmail account ?

I was wondering if its possible to get pushmail for gmail without using outlook ?
Is this possible ? Am I supposed to use IMAP or POP mail ?
Please help, thanks

If you setup mail, it will automatically setup for IMAP.
You configure for how often it checks the server.

Thanks I just did that, but the problem is it checks every 5 minutes, thats not exactly push mail is it ?? It should have the option "As mail arrives"
I tried deleting an email from my inbox, but when I check online, its still there (the actual gmail inbox) .. it seems they are not really in function are they ?
EDIT : Okay The messages got deleted in the browser inbox after 5 minutes ... So the email syncs every 5 minutes
How can I make it an instant connection (pushmail) ??

Actually Outlook Mobile 2007/2010 still pulls from IMAP instead of receiving pushes (Microsoft doesn't exactly know about IDLE). You'll want to set up an Exchange connection. See here for more details about Google Sync.
You'll want to configure the server manually. You can find ActiveSync somewhere into your Start menu, otherwise just go to the Sense settings tab, Data Service and ActiveSync to configure the server, then follow the instructions from the link above.

Thank you very much, that worked, and I can choose "As item arrives" now
One last thing, is it possible to change the email name from Outlook to something else ? e.g. Gmail ?

ZaZu90, what domain did you choose while configuring the connection? I can't click next unless I choose a domain, since the activesync software is different and probably newer than the one used in the google instructions...

I followed Yunabeco's link, the domain was left blank.
You have to initiate the email settings from active sync, not from adding a new account.
Check the intsturctions ^^

Yes I am trying to do the same but as I said I cannot leave the domain blank, i HAVE to fill in something in order to continue configuring the connection...

And apparently I am not the only one with this problem: http://forum.xda-developers.com/showpost.php?p=5382949&postcount=4

Hmm this is strange, does it have to do with the location of purchase ?
Im not sure :S

I don't think it has to do with the location of purchase. Thanks for your help though. I am using dutty's holy grail 0.3a rom (wm6.5 build 21889, Base 2.01). What are you using?

Chaps,
have you had a look at this ....http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
Might help you.
WB

Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page

I just did the Push Mail setup (used the link from Yunabeco post)
I had no problem with the instructions, but for some reason it will only get the mail when I do an ActiveSync.
The ActiverSync chedule is set to sync during Peak times (As Items arrive) and off-peak times (As Items arrive).
The Use above settings and Send/Receive when I click Send) are als set to on.
Did I miss a setting as it's not working for me the way it should, or do I need to set something in my Gmail account also?

barty22 said:
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
Click to expand...
Click to collapse
Barty,
Surprised at this. I set this up the other day on my device in order to talk someone through it and it worked. Deleted it as I don't need push mail right now.
Wondered if those who can't get it working can put down the steps they have taken to setup on their devices and we can see how we can help?
WB

I wonder if its possible to set up multiple push mail accounts ?
Gonna search for that now, if anyone got a link before I finish my little research, please add it !

Mail sends GMail messages twice

Has anyone else had an issue where mails sent from the HD2 via the standard mail app are appearing twice in conversations? If I reply to someone from the phone, they always get 2 copies, and both appear in the web UI for GMail.
Clarifications...
1) Using IMAP Gmail.
2) Running Dutty's HG 0.8

Guess its just me, then.

ZombieSheep said:
Guess its just me, then.
Click to expand...
Click to collapse
I noticed that also, but I don't know if I was under Dutty's rom or stock one (1.66 fixed stock one at the moment). Annoying indeed.

It's happening to me also, and I'm using Laurentius's WM6.5 ROM.

got the same probleme on my hd2
i use the official rom 1.66

I also confirm the problem. I'm also using an official ROM.

That's because in your email settings you've got the "save sent items" ticked - emails don't get sent twice but what happens is that they get synced twice (once from the "sent" folder on your phone and once from the "sent" items in Gmail) Just untick "save sent items" and they'll only show up once in your conversation - you can still see them by going to the [Google Mail] (click on the "+" to expand) / Sent Mail folder

I'm afraid that I cannot find this "save sent items" either under the web settings from my laptop or phone e-mail settings for gmail. Where exactly is that setting? Note that the gmail client of the HD2 uses IMAP (and not POP - it's disabled in gmail) for sending and receiving messages and I think that the setting of saving sent items doesn't apply on IMAP, or does it?

Can't remember where it is tbh, will have to go looking for it when I can! It's on the phone somewhere - I use gmail via IMAP and had the "double sent message" in the conversations too until I unticked the thing about 6 months ago

OK, thank you. Will continue looking for it. Will tell you if I find it, but until then, if you find it, please tell me.

ok found it from the inbox, go to Menu > Tools > Message tab and untick "Keep copies of sent items in Sent folder"

OK, found it. Had to press "More" first ot go to Inbox (phone was displaying received messages one by one before pressing it). Will test it. Again, thank you.

Sir you will be a DON if this works.
I have asked this problem to Google, HTC and Vodaphone and no-one has managed to give me an answer [some suggesting hard reset or send phone for repair!]
I found that when I do a "reply all" it was including my own email in the "To" field and when I delete this only 1 email would get to each recipient [note annecdotal discovery not rigorously tested!]

wigwam12 said:
Sir you will be a DON if this works.
I have asked this problem to Google, HTC and Vodaphone and no-one has managed to give me an answer [some suggesting hard reset or send phone for repair!]
Click to expand...
Click to collapse
I'd like to point out that I'm a girl but erm thanks

I'm not sure we're having the same problem with wigwam12 (I don't recall my name included in any address - only two copies of the message shown in the web client - but my memory could have failed me), but mine is fixed! Only one copy of the e-mail now in web. Thank you!

I have the same "symptoms" ie people getting 2 copies of the email [and 2 shown in the web client].
I just pored over the possible reasons and noticed the inclusion of self to Send list - not sure if it was a factor or not.
Will test later to see if mine is fixed too

Isadora said:
I'd like to point out that I'm a girl but erm thanks
Click to expand...
Click to collapse
Isadora you are a Bella DONna!
This has fixed the double-email problem.
When HTC cheekily asked how they did at fixing the problem I pointed they didn't - you did
Wish I could find a way now to stop it adding my own address to the "to" field then doing a reply-all

Further Reading that clearly explains the Double Sent Message Issue with GMAIL.
http://mail.google.com/support/bin/answer.py?hl=en&answer=78892
Caution while using Menu > Tools > Options > Message tab and untick "Keep copies of sent items in Sent folder"
That is a universal rule and will apply to all your Email accounts. You can't assign this option specifically to any particular Email account. So if you happen to have other Email accounts for which you need to save a copy of Sent messages, it might be a problem, unless of course you are using a Sync based system like IMAP4 or ActiveSync, in which case you can select the Sent Items folder under MANAGE FOLDERS to be synced as well.
@Isadoa.. Nice catch. I've been using this thing for years and yet it slipped my mind somehow today.

leepriestenator said:
@Isadoa.. Nice catch. I've been using this thing for years and yet it slipped my mind somehow today.
Click to expand...
Click to collapse
agreed...thanks and i'm feeling like a dork