WMP10 cannot update library! - JAM, MDA Compact, S100 General

Hi,
I cannot update the library in my WMP10, from a storage card. The thing works fine if i remove the storage card and then update the library, otherwise it searched for the files .. says "Adding Files.." and then its stuck. Although if i goto the option "Open File.." and browse to the storage card and open any file.. it woudl work fine!
It was working all fine before..
Please can anybody let me outta this

Hi,
I've had this prob. several times, always been able to solve it by deleting the folder MSMETADATA on my StorageCard.
Regards, M

Hey,
I tried that earlier, i removed everything from the card except the music folder, it did not work.
Now, i tried by removing only the MSMETADATA folder and it surprisingly worked.
Thanx
thanx a lot

Related

Deleting Files

I'm having trouble deleting files in my XDAII. Everytime I delete a file I get stock to the waiting timer that goes on and on. In the long run , I get to soft reset my unit because this does'nt stop. After the reset the file is still there not deleted. I have a spb pocket plus program installed. Does this have to do with it.
Thanks
only with file explore or also with better filemanagers like total commander ?
even with file explorer and the menu using delete command. Do you know whats wrong?
what i asked was if you have tried other file managers then explore
because explore is really not that good and if your problem could be solved by using another manager then .......
I just had a similar situation this weekend. My SD card was full, and I downloaded email.
I could not get file manager to delete anything, though it would successfully copy to a new SD card I installed. Eventually, I tried deleting files from Album -- it worked!!!
You might try Word or the Notes program, too (though I haven't).
Go figure.
There's my $0.02
If you are trying to delete files from sd card, try removing the card then reinserting, the other thing is to make sure you close all running programs except the file explorer.
It happened to me too with the ROM 1.66, the only way was to remove the SD ant to insert it again...
After solme days it stopped to do it and now with the new 1.72 ROM it works flawlessy
:lol:
I have that problem when I use the default file explorer, but only when deleting files from the phone as opposed to the sd card.
In the end I decided to do all deleting from the phone memory through my PC as it works fine from there.
Anthony

memory card not recognized by WMPlayer

the other day i added about 30 songs to my memory card in mp3 format and now all of the sudden, my windows media player wont lrecogize the card to add the songs to the library... ive tried restarting, soft resetting, putting it in and taking it out. nothing is working. any help?
I have the same issue on my TyTN...
really frustrating but I found a workaround: browse the storage and delete the hidden folder MSMETADATA, then try to update media player library.
You won't find such folder using the file explorer provided with WM5: you must use an enhanced file explorer such as Resco one in order to view hidden and system files.
This was a fixed inanother subject and it worked for me, as I had the same problem as you.[/quote]
I just came across the same tip but you can use the built-in file explorer - just set it to show all files and the folder will appear.
Cool, works for me, but what is at fault here? Before I learned of this trick, when i went to update library without deleting this folder it took the tytn an age to add files, in the meantime all free memory on my microsd was filled. The only way to reclaim this space was to back up everything i wanted to keep, format the card then copy everything back on.??
Workaround
I have been looking into this for about 3 weeks and I am now 95% sure it is because the storage card is full when WMPlayer tries to write its DRM / Metadata to the card. Deleting the MSMETADATA folder is only part of the fix because it frees up space but it will continue to fail. It is still a bug and HTC should fix it up but the workaround it is to leave some space on the card, i.e. don't fill it full of music. I am trialling WMplayer 11 Beta on the PC and it has an option to leave some space free when syncing. Seems to be working fine. For me, this 'feature' is one of the most frustrating things about the device so if you are suffering too then I hope this helps
i dont think it is a strorage issue because it happend to me i have a 1gb micrisd card i used up about 300 to 400mb and it did the same to me when i went to add the files to the lib it found the songs but wouldnt add them it only added the ones from the internal hdd i deled every thing off the card and put it back on i havent had a prob with is since but glad to know if it does happen againg i can just del that folder
this might even happen your card has some error.
it happened to me last time, when i bought first my hermes and tried to install the WM5Storage. Theres a huge incompatibility and my microSD developed some FAT errors causing read/write issues. Once i removed WM5Storage and freshly formatted (make sure you backup) the microSD, thinks ran smoothly.
just a bit of info for you dont know if its just mine but when i had that problem and i tryed adding files to the lib it took ages so i removed the sd card and put it back it and i got a this card is write protected message
so maybe the prob could be caused by removing the card while the phone it trying to accsess it
yer its just happened to my tytn again am going to take a more detailed look at the folder as deleting it does seem to work there must be away create a fix ill let you all know if i find any thing

Media library Version

I recently purchased trinity, i synchronised it with mp3-wma from my pc, everything was OK, until the following day when i tried to listen to some music and a message appeared on wmp:"media library version is not compatible", moreover i could not access the minisd card from wmp. I tried to open an audio(wma) using file explorer and it worked. I searched over the net and i found that others face the same problem(www.htcwiki.com i don't remember the exact link). To cut it short i discovered that by deleting file "wmpinfo" the problem resolves. I sent an email to htc asking them whether they are aware of the problem or not and if a rom update is scheduled. They replied that the are unaware of the problem and that no rom updates are to come any time soon.
So, because that "media library problem" reappeared (and was resolved as described above) does anyone know a way to fix this permanently? (cause it is irritating)
desosav said:
I recently purchased trinity, i synchronised it with mp3-wma from my pc, everything was OK, until the following day when i tried to listen to some music and a message appeared on wmp:"media library version is not compatible", moreover i could not access the minisd card from wmp. I tried to open an audio(wma) using file explorer and it worked. I searched over the net and i found that others face the same problem(www.htcwiki.com i don't remember the exact link). To cut it short i discovered that by deleting file "wmpinfo" the problem resolves. I sent an email to htc asking them whether they are aware of the problem or not and if a rom update is scheduled. They replied that the are unaware of the problem and that no rom updates are to come any time soon.
So, because that "media library problem" reappeared (and was resolved as described above) does anyone know a way to fix this permanently? (cause it is irritating)
Click to expand...
Click to collapse
I do not have this kind of problem. Maybe you should update the windows media player on you PC to the newest version (wmp11)? In my opinion it would be a microsoft problem anyway.
i already use wmp11, the last 4 days the problem did not appear! i hope it will never appears again
Just now I got the same problem, can't find any songs on mini sd from the media player but it works fine from the file explorer. I tried with restarts and taking the sd out and put it back but nothing helps. Does someone know why this happens and how to solve it?
Best
Magnus
mwallon said:
Just now I got the same problem, can't find any songs on mini sd from the media player but it works fine from the file explorer. I tried with restarts and taking the sd out and put it back but nothing helps. Does someone know why this happens and how to solve it?
Best
Magnus
Click to expand...
Click to collapse
Many Mini SD Card Problems only happen with no name SD Cards. What brand you have?
Hi,
I have a "SanDisk Ultra 1GB"
/magnus
I juust thought that I might add that it's only problems with media player, all programs installed on the sd works fine.
/magnus
delete the file wmpinfo from both memery card and the device, soft-reset the device and the problem will be fixed. I send an email tou htc about the problem and they told me the following:
We have looked into your problem concerning the SD mini card and your HTC P3600 mobile phone.
Please can you try the following:
1. Delete everything from SD card, so format it.
2. Un-install ActivSync
3. Go into c:/program files/Microsoft ActivSync on pc and delete that folder
This should fix the issue.
i have a transcend mini-sd 1gb
I deleted the MSMETADATA folder and the problem was solved for now.
Thanks!
Magnus
It works!
Thanks for the advice chaps. I was having the same problem with not being able to add music on the SD card to the library. After deleting the WMPINFO file and the MSMETADATA folder and rebooting, it now works fine!
Lee.

Windows Media Player and Storage Carge Problem??

Can anyone out there help please.
I have been happily using a 4gb card in my Trinity for the last month, storing most of my program files and all my music on the card.
I just had to resetup my Trinity. I deleted all the program files but left the music on the card alone.
Windows Media Plaey now no longer sees the card and wont update the library from it. it seems to count the music files when searching, just doesnt add them.
There are no software conflicts, i am using the same software as before this fault happened, you can still play individual media files from the card by opening the file from file explorer or media player.
Anyone any ideas please??
Delete the MSMETADATA and WMDRM folders and update the library.
I'm afraid thats not the answer, there's no file there to delete. I've used that one in the past for other probs on other devices.
Media player just doesnt see the storage card anymore, even though it did in the past.
Thanks anyway.
Problem sorted!!
1) Put card in reader in PC to delete the msme file
2)backed up all info on card to pc
3)reformetted card in PDA using poccket mechanic
4)reinserted card into pc and copied all files over again
5)soft reset PDA
Well you could have deleted the directories from Trinity as well, just check Show all Files (those directories are hidden) and then delete them.
Well I'm having the same problem. It CAN read files from the storage card. If there are nog WMDRM & MSMETADATA folders it CAN update the library. But if I listen for a few hours, put off the phone and put it back on it will not read the 'Storage Card' library.. If I select update library it just stops responding..
The only thing I can do is Soft reset, it will recognize the library again.. But I don't like having to soft reset :S
Quick reply to darkilici -
I had tried that one as well. The problem lay on the card.
Since my fix - I've had no probs so far.
Seems to be a lot of people having weird roubles with 4bg cards out there.
Dave,
this is not just limited to 4gb cards.
I have a 2gb installed with same issues described above.
Resolved (as Apoc described) by deleting the MSMETADATA and WMDRM folders.
harry_mb said:
Dave,
this is not just limited to 4gb cards.
I have a 2gb installed with same issues described above.
Resolved (as Apoc described) by deleting the MSMETADATA and WMDRM folders.
Click to expand...
Click to collapse
I think I have the solution...Win Media Player sucks, use Mortplayer and TCPMP player then forget all the missing file problems.

WMP Library files from SD Card

Hey All,
I've got a ton of media files on my SD card that will all play using WMP, But for some reason when I try to add them to the WMP library it won't add them. When I use the update library feature it finds all the files, but when it says adding files to library it only adds the files saved on the device and not the sd card. When going to library and selecting storage card as source and then clicking on music or videos I get an error message that says "Windows Media, An unexpected error occurred". Does anybody know of o fix or has had this problem. Any help is appreciated.
I dont have this issue. one question is what size memory card. has it ever worked in the touch? does it work in any other device?
it may be a problem of the card.
Try moving the files to a subdirectory on the SD..eg.: /Storage Card/Music/*
Right now the files are in the my documents\my music folder on the storage card. I hadn't tried it with my old sd card because with the 512 card was large enough to bother. I can play all the files if I select them with open file, I can even play the whole folder if I select it. It even puts up the album art on the screen. It just won't let me add them to the library.
Thanks for everyones suggestions. I was able to fix it by deleting the MSMETADATA and the WMRDM folders from the storage card and this fixed it. I got the answer from sprintusers forum but the guy that posted it said he ound the fix here. So thanks to those on this forum also.
cruise350 said:
Thanks for everyones suggestions. I was able to fix it by deleting the MSMETADATA and the WMRDM folders from the storage card and this fixed it. I got the answer from sprintusers forum but the guy that posted it said he ound the fix here. So thanks to those on this forum also.
Click to expand...
Click to collapse
Thanks. This has also been bugging me for a long time!
monadikimagapi said:
Thanks. This has also been bugging me for a long time!
Click to expand...
Click to collapse
And me, great find

Categories

Resources