Database Users

Vario II freezing

Hi, I just got my T-Mobile Vario II couple weeks ago. About once a day on average, when taking it out of its case, it 'freezes'. I just try to unlock the buttons, and then nothing happens, screen literally freezes. I only can soft boot it to have it operational again. Should I change it to a new one at T-Mobile, or anything else I could do? (I still dont have a memory card installed, storage left 17 MB and Program 30MB). Ideas?
I already swapped it once, as the first one's keyboard's backlights didnt work. Not very keen to change, as a new device could have other probs... or what you think? :?:

have you got any today plugins running or any programs running?

Hello,
I read something about this prob on a different forum. It seems that the magnet in the case can cause this.
The solution they suggested there was to put the TyTN the other way round in the case (screen pointing towards the belt) or not to use the key-lock (I find it pretty useless anyway).
I used the case a couple of times and I realized when pulling the device out and switching it on immediately, the screen changes from landscape to portrait so my guess is that there is somekind of magnetic switch in the TyTN telling the device if the keyboard is out or not and causing this problem.
Kind regards,
Uli

interesting
Thanks will try that today!
the freezing has happened with and without software left running - but admit many times left the Iexplorer on.
will give a try with the case and let you know!

True
Hold the Tytn back centered in the mid to one of the magnets in the case - and it will switch to landscape mode magically!

freeze...
the magnets definetly affect the vario II. I'm trying to find another case now! no idea if the magnets could cause any damage in the long run...
my vario still freezes about a once a day bit less as I don't use the keylock anymore and always try to stop any running programs. swapping it to another phone at tmobile is option - but can always get a phone with other problem. what you think?

Oh dear, that's a bit of a problem... Just tried it on my new Vario 2 and yep, there it goes... Wheee...
If the devices had hard drives in, I'd be more worried - might be best not to have your MicroSD card slot too close to the magnets if you have a card in it, you might accidentally corrupt some data :X

P3600 buttons not working anymore

Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver

olfgti said:
Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver
Click to expand...
Click to collapse
Hi, I dont know what happened to your buddy, have you recently installed third party software? Anyway you can do an hard reset via the control panel under setting|system|
Hope this helps
[email protected]

Hi all,
OK I did a hard reset but it didn't work. Still no go :-(
The black coating is also peeling off. What a nice device.

mine just packed up too

more and more bugs are showing up every day passes... I somehow knew It would happen.. I don't think I'll take the risk of buying a p3600 through import without warranty after reading all these problems..
Good luck man

Trinity working well ..
KamaL said:
more and more bugs are showing up every day passes... I somehow knew It would happen.. I don't think I'll take the risk of buying a p3600 through import without warranty after reading all these problems..
Good luck man
Click to expand...
Click to collapse
While I dare not say my Trinity will be problem free, so far it has served me well. Everything is working as it should and the internal GPS has been enabled without a single problem. I'm on the test ROM (AKU3.3) and so far the performance is much better than my old Dopod 838 Pro (Hermes).
So far I have been very impressed with HTC built devices. A friend of mine's Dopod 838pro (Hermes) went into the pool accidentally, and it refuse to boot. After 3 days of intensive 'drying' it finally came back to life and it is working problem free until now.

alvinlim28 said:
While I dare not say my Trinity will be problem free, so far it has served me well. Everything is working as it should and the internal GPS has been enabled without a single problem. I'm on the test ROM (AKU3.3) and so far the performance is much better than my old Dopod 838 Pro (Hermes).
So far I have been very impressed with HTC built devices. A friend of mine's Dopod 838pro (Hermes) went into the pool accidentally, and it refuse to boot. After 3 days of intensive 'drying' it finally came back to life and it is working problem free until now.
Click to expand...
Click to collapse
Hehe, good to hear that....
I'm personally considering the hermes (TYTN) myself, because it's available here with warranty.. I hope the new ROM with AKU3.3 will improve it..

KamaL said:
Hehe, hood to hear that....
I'm personally considering the hermes (TYTN) myself, because it's available here with warranty.. I hope the new ROM with AKU3.3 will improve it..
Click to expand...
Click to collapse
My personal advise to you would be to test the 3G call on that device before you buy it. The only advantage the Tytn has over Trinity is:
1) Flash light & Macro Picture
2) Keyboard
3) Additional hard button (Messaging, IE, 3G call)

alvinlim28 said:
My personal advise to you would be to test the 3G call on that device before you buy it. The only advantage the Tytn has over Trinity is:
1) Flash light & Macro Picture
2) Keyboard
3) Additional hard button (Messaging, IE, 3G call)
Click to expand...
Click to collapse
The main reason I'm considering it is that i can buy it from here in israel with warranty, I don't wanna risk buying the trinity abroad.
I don't really care about 3G calls, I never use it, but 3G internet speeds aren't bad
the keyboard seems a big advantage over the trinity. The main advantage of the trinity is the small and pocket form factor, but unfortunately I can have it only by importing it

olfgti said:
Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver
Click to expand...
Click to collapse
did you get/find a fix?

drewy said:
did you get/find a fix?
Click to expand...
Click to collapse
No. It's @ HTC since 2 weeks
olfgti

ok cheers, if it's any help they have repaired mine twice for this issue. Originally it went in for the peeling paint, but while they had it the buttons failed the test so were replaced. Then when they bodged the repair and it went back again, again the buttons failed the test and they replaced again.
Then when I get the phone back...the buttons don't work! Incidently before they started repairing the phone I never had a problem with the buttons

Hi!
I know that this thread is quite old but I prefer to post in this thread rather than opening a new one (sorry if I am not doing well but I am new at the community )
Yesterday I was working on a P3600 and suddenly all buttons stop working. The irDA also did not work. I have left the phone all the night without the battery (I really don't know what I was trying to achieve ), and this morning the buttons (and the irDa) did not work yet. Now, after a hard reset, it seems that all is working as it should.
My questions are, why after a hard reset? (it seems to point out a software issue); is this problem related to the touch screen problem I've been reading about in the forum? (perhaps the cause is the same); and finally, is it likely to appear again?
Thanks in advance
ROM version: 1.15.412.2 10/23/06 (original one)
Radio version: 1.20.00.11
ExtROM version: 1.15.412.101

My D-pad select, down, right and OK have been getting steadily worse requiring more pressure to use. Mine isn't software related. Just sent it back today asking for the black peeling issue to be repaired as well.
I held out as long as I could hoping that any issues had been resolved by HTC. I'll post when I get it back.

Baxter said:
My D-pad select, down, right and OK have been getting steadily worse requiring more pressure to use. Mine isn't software related. Just sent it back today asking for the black peeling issue to be repaired as well.
I held out as long as I could hoping that any issues had been resolved by HTC. I'll post when I get it back.
Click to expand...
Click to collapse
did u get it back? my keys also stopped working..windows + ok + up key.
should i contact htc or e-tailer?

You will probably have to get return authorization through your retailer.
It's been about 2-1/2 weeks and no word from HTC. I emailed them today. I will be sure to post when I get it back regarding GPS Rom and peeling.

Just got it back - all pretty again. They replaced the bezel and switch board. Still has old rom but I am happy.

lobo0987 said:
Hi!
I know that this thread is quite old but I prefer to post in this thread rather than opening a new one (sorry if I am not doing well but I am new at the community )
Yesterday I was working on a P3600 and suddenly all buttons stop working. The irDA also did not work. I have left the phone all the night without the battery (I really don't know what I was trying to achieve ), and this morning the buttons (and the irDa) did not work yet. Now, after a hard reset, it seems that all is working as it should.
My questions are, why after a hard reset? (it seems to point out a software issue); is this problem related to the touch screen problem I've been reading about in the forum? (perhaps the cause is the same); and finally, is it likely to appear again?
Thanks in advance
ROM version: 1.15.412.2 10/23/06 (original one)
Radio version: 1.20.00.11
ExtROM version: 1.15.412.101
Click to expand...
Click to collapse
I've had the exact same thing happen twice now. Everything is going along fine and then suddenly all the keys stop working until I do a hard reset. The touch screen keeps going as normal. I haven't tested the IRDA but it appears that USB and active sync don't want to go either. A hard reset solves the problem but then I have to reinstall things which is annoying.
There must be other people out there with this problem. Has anyone come up with a solution?

I don't think, that there will be a fix...seems like a hardware problem to me.
I have nearly the same....the red and the green call buttons don't work properly!

For me they work immediately after a soft reset and then stop again within about 30 seconds. Hardware or software? it would appear to be software but I had the same issue using the official T-Mobile WM5 and still umder Black Satin WM6.....
think I'll flash back to official ROM and take it into the shop tomorrow!

Phone turns off sometimes when closing keyboard.

Like the title says. It doesn't happen all the time but happens alot. When I slide my keyboard in the phine turns off 60% of the time. Also I noticed when I bumped the phone on my knee at the bottom (Don't asked how I managed to do that ) it just turn off instantly.
Anybody else with this problem? If you don't have this problem let me know 2 please. Maybe its just my device! Thnx.

No my phone does this too; but not as much as yours. It also seemed to happen more when opening the keyboard. I noticed however if I don't open the keyboard quickly then it doesn't seem to do it as much. What I mean is if you push the keyboard open and it pops hard then the phone will shut down.
I think it has something to do with the battery. I have tried putting paper in the battery compartment in hopes that it will apply more pressure to the battery keeping it from sliding. This seemed to help a little but not very much. Best solution I found was to not open it so forcefully. I havn't had it turn off in a couple of months.

A friend of me has the same phone. I tried it with his phone and he doesn't have the problem. He never had it he said. So I called the HTC repair service to send it to them under garuanty and it sounded like they knew the problem. It shouldn't do that. and like you said, I tought it was the battery too but when i remove the battery case and try to move the battery the phone stays on, so I don't think thats the problem but something inside the phone. Maybe some bad contacts. Anyway, they come and pick it up thusday. Maybe I'll get a new one or they fix this one.

I have the same problem
Ocassionally I suppose as I haven't observed carefully, when I close the keyboard the phones powers off. Not sure what the problem is, haven't really read any thread on this kind of an issue. Does anybody have a solution without sending it back to the support center.

I have the same problem...it seems that there is somewhere a bad contact, I do not believe its a "loose" battery. Anyway, I will tell the repair shop as now also my touch screen does not respond anymore...
I had an Qtek 9000 for almost 2 years, never had any problems with it!
NOT very impressed with this thing...
Ciao

Eeehm, I called the repair center and they were about to come and pick it up. so i did a hard reset to delete all my stuff.... and now it doesnt power off anymore. Wich is really strange cause it looked like a hardware problem cause when i bumped the phone it also turned off.

Jewcookie - My phone also resets when I close it too forcefully or give it a good bump. After your hard reset did you re-install your prior software? If so, did the problem persist or did it disappear?

Choptank
I've been having a similar problem with my HTC branded Herald. (winmob 6)
The phone seems to behave normally until I open and close the keyboard.
A few minutes later, when I push the power button to exit sleep mode, nothing happens. I have to soft reset in order to get the phone operating again. During the time it is locked up, the phone doesn't ring and no calls show up as notifications. The fellow I spoke with today at HTC support said he hadn't heard of this happening before. He recommended a hard reset. Hoping to try a few other things first. Has anyone else with this problem had any luck resolving it?
Thanks C.T.

Still trapped in Sleep Mode!
Just a follow up to my previous post, it now seems that the phone locks in sleep mode after I have accessed files on the memory card. Two days ago I moved all Today plugin programs to device memory (except Pocket Weather, too large!) in order to see if that was the problem. Phone worked fine for two days, no lock-ups. Yesterday the only thing I did differently was access an Excel document from the micro SD card. I then put the pnone in sleep mode. About 10 minutes later when I needed to make a call, it wouldn't come out of sleep mode without a soft reset. Also I had scanned and re-formatted the memorycard, no apparent problems.
Anybody else dealing with a similar problem?

2 Jewcookie - met welk reperatiecentrum heb jij contact opgenomen dat ze hem komen ophalen? want mij zeiden ze dat ik hem moest opsturen, maar dat kost me teveel tijd.
grzz Clint

i had the same problem one time with it turning off when i closed the keyboard. it happened when i was playing with the battery. I just took the battery out and re-seated it securely and it fixed it.
Do you have a factory battery or an aftermarket one? if it is an aftermarket one then it might not fit as perfect as the regular one. I got spare thats a little bigger than stock. Might help in your case.

I have a stock battery. Not looking forward to doing it, though it looks like I will do a hard reset and then use my Herald completely stock for a few days and see if the "stuck in sleep mode" problem goes away. Then I'll load my third party software one by one and see if I can isolate the app. that is causing the problem. I'll post the result. May take a few days.

Keyboard issues
choptank said:
I have a stock battery. Not looking forward to doing it, though it looks like I will do a hard reset and then use my Herald completely stock for a few days and see if the "stuck in sleep mode" problem goes away. Then I'll load my third party software one by one and see if I can isolate the app. that is causing the problem. I'll post the result. May take a few days.
Click to expand...
Click to collapse
Choptank- did you find out if it was software or hardware issue?? Mine just started happening and mine is stock!!!

As it turns out, the cause of my lock up problem turned out to be unrelated to opening and closing the keyboard. The actual problem was a Today screen plugin. When I disabled the plugin, the problem went away. It took me quite a while to discover this as the program (Pocket Weather) is one of my favorites and I really didn't want to disable the plugin. I'm hoping that maybe a future version of the program will work better on my device.
CT

Guys, I too was having this problem. But, in my case it came out to be a software problem. To summarize, these were the apps that can probably do that..
1) sbsh pocketbreeze
2) sbsh ilauncher
3) spb diary
4) spb p+(frequency was too low though)
It seems as if these apps demand more juice sometimes which causes device to reboot. I have been a huge supporter of the sbsh products but I'm not using them anymore. Currently I dont use any of the aforementioned apps and have not encountered a single unwanted reboot so far.

Troubles....
kdskamal said:
Guys, I too was having this problem. But, in my case it came out to be a software problem. To summarize, these were the apps that can probably do that..
1) sbsh pocketbreeze
2) sbsh ilauncher
3) spb diary
4) spb p+(frequency was too low though)
It seems as if these apps demand more juice sometimes which causes device to reboot. I have been a huge supporter of the sbsh products but I'm not using them anymore. Currently I dont use any of the aforementioned apps and have not encountered a single unwanted reboot so far.
Click to expand...
Click to collapse
Here's what I have Kdskamal:
WM5 (Hera 100, unlocked from factory w/t mobile)
OMAP console/ckr
Opera Mini (deleted recently) and now pages lock up
vTap Videos
Ygo! Mobile
One Note Mobile
As stated above, I deleted opera mini: since the deletion, I've had these problems and I have soft reseted twice. Should I hard reset

taz357 said:
Here's what I have Kdskamal:
WM5 (Hera 100, unlocked from factory w/t mobile)
OMAP console/ckr
Opera Mini (deleted recently) and now pages lock up
vTap Videos
Ygo! Mobile
One Note Mobile
As stated above, I deleted opera mini: since the deletion, I've had these problems and I have soft reseted twice. Should I hard reset
Click to expand...
Click to collapse
Well, you should definately consider doing a hard reset and install some nice clean WM6.1 rom. try the ones from aserg(the lite ones).

WM6.1
kdskamal said:
Well, you should definately consider doing a hard reset and install some nice clean WM6.1 rom. try the ones from aserg(the lite ones).
Click to expand...
Click to collapse
kdskamal,
WM6.1 now is this a personal (cooked) upgrade?? im leery of WM6 because of its numerous problems when it first came out.

Seems to be the Battery
I have seven batteries for my alltel ppc6800 (titan, mogul, etc.). My phone completely loses powers when I use the orig. battery that came with the device and one other battery I bought on ebay sometimes when I slide out or slide in the keyboard letting the spring loaded feature do its job. It seems not to happen when I guide it open and close with my hand. One trick that did seem to work was taking an eraser and cleaning the leads on the battery and the phone, however it may work well for another couple of weeks but has the same problem sooner or later. Still, I never charge my phone and I am an insomniac and am always up using my phone so I need the batteries.

Screen align issue WM6!

Have a Vario II with WM6 installed, works great but the screen alignment keeps changing all the time. need constantly go to Settings - System - Screen to align it again. What could cause this? The screen is kept clean with no scratches etc...

Digitiser could be going, You may need to replace lcd. If I was you I'd download "Remote Screen Alignment" and install to pc to keep your alignment settings on your pc. It won't fix the alignment problems but if your touchscreen does go and you try to hard reset or install new rom you'll be able to use the Hermes as you can restore the alignment settings from the pc. It'll keep you up and running until you get a replacement lcd(worst case scenario, Its better to have it with the alignment settings then to have to find someone with the same phone to retrieve the settings from).
Cheers...

you mean its soon time to retire my old Vario... II. too bad my laptop hard drive crashed a while ago and im only running linux ubuntu now... wont be able to connect Vario to it!
any other way to do it... please?
i dont want to loose this phone, or upgrade it as have a great deal wit t-mobile still...
thanks

check forum, you may be able to connect to linux. Not sure if Remote screen alignment will work though.
On Aussie ebay, a replacement LCD cost $70Aud including postage. I'd still look at that and see if you think its worthwhile fixing. You could also try to buy a "broken" Hermes off ebay, I've bought 2 (about $120Aud each) and so far there was nothing wrong with either. Ended up cannobilizing my old Jasjam.
Just a thought....
Cheers....

software test screen align
hi, all, i don't know if this thread is correct to insert my request.. but i try.. in this video http://it.youtube.com/watch?v=qPadyM66fDs the user open a software for test screen align.. anyone know what software is it?
thanks in advance
sorry for my english but i am italian...

TouchScreen goes crazy

hi i have a strange touchscreen problem actually the screen is stuck and i cant use the phone i hard reset it but nothing new, i download htc rom 6.1 install it and the screen still not responding and remains stuck on "screen aligned" but some hours later the screen alignet target move alone on each corners. without touching the screen. idk what to do but i think i dont need a new digitizer is just blocked and i must wait.. help! (srry for my bad english)

How 2 unlock when there is no touch???
Me sum how the same! (Touch 3G T3238+ cloam)
The phone is locked & touch is not working @ all!
The "unlock" option is on the bottom L. but, there is no touch 2 tap it!! & I can't hard reset w/ any key combination.
Keys work 4 a new opened window e.g. I can answer a call w/ they keys but, they r inactive on homepage.
It's like a PC w/ neither a mouse nor a keyboard!!
When I want 2 install a ROM from SD, there is no touch to choose an option!!
Can any1 help plz??? Thank u.

Guy,
First of all sorry for my english.
I've got same problem 3 days ago. I found out that it's something wrong with the touch sceen. I ordered from local here in bangkok Thailand. it's cost about 700 baht or 20$ us.
I replaced it myseft it's not so difficult. After replace touch sceen module (digitizer). it's work perfectly again.

Dear funnyfriday,
Thanks a lot 4 ur reply.
Well, I was not sure if my touch was really damaged, mostly I though it was a software problem ......
@ last could unlock it by connecting it 2 the PC!!! Now it's unlock but seems that the touch has problem itself BUT mostly there is a software issue 2 as the keys sum times work & sum times don't!!
4 now I'll try 2 change the touch (the phone was bought from another country & in my country the phone & its accessories r not available!)
As soon as I could find any result & a matched ROM, I'll let every 1 know about it
Thanks 2 all.

hi - i had this problem too , HTC guaranty changed my touch completely , after a month i had this problem again and they changed the whole pannel again , now it works fine

Really!! Well, 4 me no guaranty access! I'll change the touch - if it was possible! - then I think I should w8 & c when it gets damaged again!!!

Hi xda-developers,
such problem is caused by an upnormal pressure that applyed on the screen (when set down on the phone while in your pocket), this pressure affect the two layers of the pnone degitizer to be twisted and contacted allways.
you can repaire this by repaire the degitizer as in the last section of this video
http://www.youtube.com/watch?v=noVnvDXWrj8
dont worry because it is not your phone, this is common tip and may applyed to any screen digitizer to release the contact between the layers.
another way is to replace the screen digitizer with a new one from HTC Care Center.

Hi, & thanks 4 ur reply.
I watched ur video. May b u can help me plz.
My phone is Touch 3G T3238+. The screen has no response on any part! only it makes sumthing like waves/halo around finger on touch; does this corresponds 2 any thing?? It got out of order just suddenly after a hard reset.
I went 4 heating but w/ a match!! not a lighter; mayb I did not heated it enough??
Do u know any other way plz?? Shall I heat it again?
Thank u so much

replace your digitizer my dear