sms disappearing act!! plz help!! - JASJAR, XDA Exec, MDA Pro General

omg i need help asap plz!! i have no idea how it happened but my txt msgs just disappear! as sson as i send one its in the sent items as always, and if i receieve one, it goes to my inbox..but if i soft reset they're all gone! i can copy my old ones thru jeyo mobile extender and outlook and those seem to stay, but whatever i send or recieve on the device is gone after a soft reset!! whats going on!! ive done more than one hard reset and ive got no other software installed at the moment, but it keeps happening!? could it be a persistent conflict with active sync?? plz advise!!

RE
Yes, if the sms were sent/received say within a day even for a few minutes.
However, if the sms are kept for more than a day this would not happen
I think there's a problem here :roll:

RE
Regarding the sent/receieved sms issue. I've re-tested by allowing the sms to remain for 20 min before performing a soft reset. All the sms remain intact.
So the explanation (from tekguru forum) is that it takes a short period of time to write to persistent storage. It is therefore inadvisable to do a soft reset immediately after sms is sent/received.

Re: RE
FOSA said:
Regarding the sent/receieved sms issue. I've re-tested by allowing the sms to remain for 20 min before performing a soft reset. All the sms remain intact.
So the explanation (from tekguru forum) is that it takes a short period of time to write to persistent storage. It is therefore inadvisable to do a soft reset immediately after sms is sent/received.
Click to expand...
Click to collapse
thanx..ive sorted it out...my mistake was soft resetting while the power was on, i was advised to power off, wait 10 seconds and then soft reset...everything's been working fine since then!

Related

JJ Freezes on Arrival of a new SMS

Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards
Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.
Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...
I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.
I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards
Inherent
If you have an SD card inserted try removing it and see if the problem persist.
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.
I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards
I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!
I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...
Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...
Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.
im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?
I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500
a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks

major problem with M5000!!!!!!!!!!

whenever i reset the device, the text message inbox, sent folder everything in it gets deleted....
i dont knw whats wrong..is it because it has not transferred it to the rom and is still in the ram when i reset? This is very worrying if i lose all my messages every time i soft reset
Normally it doesnt happen... but some time when there is any new messages comes or if you have any messages in your outbox while you reset they are getting deleted... but old messages stays...
Even though its not perfectly working well with messaging still thing happening with you is completely wrong... try Hard Reset once, do we have any other solutions?... I dont think so.

Problem with incoming SMSs

Maybe someone could help me with this:
after using the Qtek S100 for some time I can't receive SMSs anymore, only send them. If someone sends me an SMS my device would wake from standby, the screen would turn on but no SMS can be seen in my inbox. Only a hard reset would help.
Anyone recognizes this problem?
you bet I do
see my posts and many related in here -
strangely nobody seems to acknowledge that problem-
you describe EXACTLY my symptoms and the ones of a few others.
I had my XDA repaired by O2 twice (which did not solve the problem) and now they have agreed to exchange it. I am now just worried that on reading here in the forum that this is a general problem with the XDA - receveiving SMS when waking up. Proof is - put it in a spot where the reception is weak and switch it off. Send two messages to yourself - it will wake up, loose the network, re- aquire and ONLY receive the second message - although you will get two delivery messages.
you bet I do
see my posts and many related in here -
strangely nobody seems to acknowledge that problem-
you describe EXACTLY my symptoms and the ones of a few others.
I had my XDA repaired by O2 twice (which did not solve the problem) and now they have agreed to exchange it. I am now just worried that on reading here in the forum that this is a general problem with the XDA - receveiving SMS when waking up. Proof is - put it in a spot where the reception is weak and switch it off. Send two messages to yourself - it will wake up, loose the network, re- aquire and ONLY receive the second message - although you will get two delivery messages.
Karol said:
Maybe someone could help me with this:
after using the Qtek S100 for some time I can't receive SMSs anymore, only send them. If someone sends me an SMS my device would wake from standby, the screen would turn on but no SMS can be seen in my inbox. Only a hard reset would help.
Anyone recognizes this problem?
Click to expand...
Click to collapse
I have had the same problem. I discovered that it was caused by a backup software, i don't remember if it was sprite backup or something else.
Hope it helps
Bye
@Karol
Karol - yes there were references in the forum to backup SW -
but I can recreate this behaviour at will on a "virgin" XDA after a Hard reset BEFORE any SW is loaded or even a first Active sync. So this instance of the problem is definitely not related to any installed SW
Dear All,
thanks for your replies. It is indeed a tricky thing.
One thing I observed is that after a hard reset it works for some time and then it happens again. The periods that its working are variable. Sometimes even for weeks. I tried to do a Sprite backup while it's working, hoping that a restore would fix the probelm. Well, it doesn't. A restore of a backup done while it works will not fix it.
In my case only a hard reset helps.
So, what Iive done now, is make a SPRITE backup WITHOUT the "Email" section and a backup with xBACKUP, the standard backup software in the Magician. When the problem appears, I will try both and give feedback.
Regards.

SMS blocked... or lost!

Hi Guys,
i have a MDA Vario and I love that thing. But I recognized with the time.. that SMS are blocked. Over night I turn off my phone and when I turn it on the next morning, no message is coming. A lot of my friends asked me if i got their message last night.. They sent it to me after i have turned it off. And on the morning i didn´t got anything. No message.
Last week i registered myself on a Website where a SMS-Registration was necessary. I clicked on "send the Message". The MDA Vario blinked up.. and I expected that it will ring and signalize the message. But nothing. I never got a message. The SMS is lost till now. And i´m afraid that there are some more messages which got lost.
Does anyone recognized the same Problems like me? Or can anybody help me? :?:
Thx
Maresch
where are my new messages?
got the same problem. SMSs just stopped comming. i started using sprite backup - the only change in used programs.
hardresetted device works, but after restore: no go. even microsoft activesync backup restores settings with no SMS...
any thoughts on this?
b
This MAY NOT be your case, but...
Sometimes (although the "nice" people at Sprite Software won't recognize it), after restoring a backup made with sprite backup, the SMS inbox folder (and sometimes even other folders like draft and trash) stop working. The effect varies:
you may see "x messages unread" but the new messages are not visible.
you may never see new messages.
the new message notification can stop working, with or without the other symptoms.
recovering from this problem is difficult: the easiest way is, ofcourse, and hard reset. if you want, SMS Organizer can still extract the messages from the damaged database most of the times.
SMS lost - not received
This is interesting - I have posted exactly the same behaviour - only some SMS received.
I can recreate the problem that you describe almost at will - It is not related to any backup software - it happens on a "virgin" XDA after hard reset without anything being loaded or even an Active sync attempted.
bottom line is: put your XDA in a spot where the reception is weak and switch it off. Send two messages to the phone. It will wake up trying to receive the first message. It will loose the network and re-aquire, but no SMS will be received. (although a confirmation message will be sent) - as it is awake now it will receive the second message. The first one will be lost forever.
I have upgraded ROM to no avail. I had it in for repair twice - still same problem. O2 has now agreed to exchange the unit. I will keep you posted.
My concern on reading this is, that this is an issue with the unit itself.
Certainly hope I dont have any issues as I send and receive a lot of sms messages and any kind of failure like this would mean the phone being sent back and contract cancelled unless I can find a different phone that interests me. Unlikely as I was only considering this or the XDA Exec.

Imate JAM - SMS Problem

I have been using my Jam for about 6 months, at first times everything was fine but for 3 motnhs i can send SMS but can not get ! I tried a lot of possibilities ( checking the SIM card on other phones, using another SIM card on JAM, reinstalling the GPRS & WAP settings, checking the SMS center # etc. ) and the device is fully funcitonal but so far nothing solved my problem. I love my phone and this little problem makes me very upset. I hope its not a hardware problem, it seems to me like an interfered and disfunctional network settings made accidentally by me, but im not sure. Please someone have an idea to end this problem help me !
Corrupt inbox?
It could as well be your settings I guess but if nothing else helps maybe you have the more extreme problem I had...
I got a corrupt inbox after doing a restore using an older version of pocket backup (turned out to be a well known problem...). The OS just throwed away incoming SMS's due to the corruption. Had to hard reset to get it working again.
Try to send a sms from a friend's phone with delivery notification set, and see if the sms is recieved or not. If it is noted as recieved by your network but not displayed in your inbox you could have the same problem as I did. /Patrick
Thats right. Sprite Backup, restoring causes this error but they fixed it in their later versions. If your problem arised after a restore, head into sprite' website and they have a small tool to flush inbox, distributed to those who got this sms error.
If not, a hard-reset could solve the problem!
I did hard format Carty, even 3 times since the problems begins, i hard formatted the device and reinstall the ROM, it didnt change the situation.

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