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Anyone else having problems with Activesync not even opening on windows xp pro? i have Norton IS 2005, has been configured to allow activesync and all accompanyng .exe's to run, configured all service ports for active sync to be allowed through firewall and also configured communications from this device to be allowed via firewall policy?
Any ideas anyone?
thanks
have you tried it with ALL firewalls disabled? also have the universal powered off when plugging in
I've got same problem.
Completely uninstalled ActiveSync 3.8, installed 4, connected M5000, set up the things to sync, but when it tries to ActiveSync crashes every single time.
I've followed the Microsoft advice on their website for Norton Internet Security 2005 but no difference. Even tried it with Firewall off altogether. Nothing. ActiveSync crashes everytime.
Any ideas?
F
did someone find a fix for that? I have the same problems.
Sorted out the problem of the crashing with mine. I'd set "media" to be synced as well as email, calendar, etc and as my media was several GB more than the capacity of my SD card, that's why it kept crashing.
F
If you installed any wma like windows media player 7.1, or any radio software on your ppc it's it, that's why you can not connect via activSync, you have to upgrade your OS winCE to get your syncronization back gooood luke.
The dreaded blue screen is back for me... for no apparent reason, from one day to the next. I now cannot sync anymore at all. as soon as AS starts to sync data, i get a blue screen, with a stop 1d in tcpip.sys.
I checked through other posts regarding the topic, but couldn't find any solution for me: already on as 4.1, all drivers up to date, all patches in the system etc. no matter what I do, as soon as it starts syncing, bam!
any other ideas on what to do? haven't been able to sync for 2 days now, and it's becoming a problem now...
thanks, tom.
Bluescreen on USB but not on Bluetooth
I have the same problem, but the bluescreen appears only on USB syncing, when I sync over Bluetooth it works perfect.
never managed to get bt syncing working, any hints on that? might be an interim solution at least, but i'd also like to get usb syncing working as well.
i got a exchange server up so i can sync with the activesync over wlan/gsm thats gonna work great i hope, my qtek arrives tommorow
finally figured out what was causing the bluescreens for me: kaspersky antivirus. I found some dubious files on my system so I installed it, and even though it was not running, it still caused AS4 to bluescreen. Now after completely uninstalling kaspersky, i can finally sync again.. yay!
it seems that *anything* that does something to the TCP/IP stack is a likely cause of any problems with ActiveSync 4. This is pretty damn poor from Microsoft
I still have problems with Sygate Security Agent - removing it solved the problem.
You don't have to uninstall Kaspersky, you can just disable the network security settings of KAV. With an other firewall enabled you don't need them anyway..
I used to get the same bluescreens when syncing with USB only - but the official 4.1 release from MS seems to have cured it... (fingers crossed).
Dave
Hi, I had no problem at first with my own O2 mini s, but was unable to conect my wifes to the laptop (Dell inspiron 6000) so we were about to take it back as it would NOT connect at all (just the normal connect bleep then nothing). Just in case it was a problem with the rom install I rebooted it. Still no connection. Having read about the "basic" option on this board I also rebooted my device. mmmmmmmmmmm...... now that wont connect either!!! I have tried rebooting both devices and used the "personnel" options, still no joy??? If I open active sync on the laptop and try the "connect to device" option, i get a "no device found" message. Windows!............what a pile of crap! Anyone else had this problem or have any suggestions. regards, Pete
just found this!
http://www.modaco.com/ActiveSync_4_issuesl_Microsoft_want_to_help_-t230325.html
its an upgarde, problem sorted.
The aboce link fixes the problem with a download of Active sync 4.1
seems there are issues with some firewalls.
Both of our XDA mini s now connect via usb.
regards, pete
Harumph
Didn't appear to fix mine it just sits there and says retrieving settings endlessly.
My Xda mini S connects to my laptop no probs, but it won't connect to my desktop. I have Sygate PF running and Windows Firewall. Windows firewall looks to have the right settings.
Hmmm.
hi . i have this same problem. i cant connect to my laptop - i only see RETRIEVING SETTING
on my desktop q9100 working well (thx god). any solution? please help
active sync problem
I WAS using sygate firewall as well and having BIG problems with the Wizard sync (get settings for several days). Reading this topic I just shut down Sygate and guess what. Ik works great. Thanks for bringing me the solution!!!
General Failure
ok, but i have not using any firewall. even windows firewall. i connect another wizard into the same laptop and just works fine. but my wizard doesnt work. please help
baja
Hi
Activesync just decided to stop working yesterday on my O2 XDA Mini S.. I've uninstalled and reinstalled both Activesync and Outlook 2003, and even resorted to hard resetting the device, but I still get a hang when I connect!!!
Any ideas?
Shaun
make a new partenship but do not tick the media box.something to do with media player. i have been having the problem for over a week.
whatever you do do not open media player wile sync as i will desconect the device.let me know how you get on.
I have been having this problem regularly with both my phones since I got my XDA mini S and MDA Vario 2 weeks ago.
I had the PPC6700 for a couple days (switched from cingular to sprint - hated their service so now am back to cingular) now I have the 8125 and with both devices 4.1 blows - very tricky to configure. My issues came from VPN mostly - I say mostly cause it still doesnt like to connect when I have that tunnel in place. What I determined to work on both handsets was sync the cal, inbox, tasks, and contacts with exchange and sync NOTHING locally. If I need to transfer files I do it via mSD card - apps install regardless. This is a high level accounting of what I went through, but will go through more detail if you want.
I had the same problem also some weeks back. It ended up being due to the software firewall I am running (sygate). I've discovered that I have to completely exit the firewall app (rather than just allow all traffic) if I want to sync properly - a real pain!
Based on a bit of hunting I've found out that the activesync connection works by creating a software USB - tcpip bridge. The first step on connecting the win mobile is to assign an ip address to the connection. This proceeds ok with the firewall app running as it works via the normal DHCP port numbers. Once this is done activesync knows there is a win mobile machine connected and starts trying to commumicate with it ( connected..... looking for changes). The problem now is that the communication between activesync and the machine occurs via different ports number *which are blocked by the firewall app*. This also explains why you can't sync when you have a VPN active - the VPN blocks the traffic from the 'extra' local address created by the activesync DHCP request and activesync consequently can't tell the win mobile is attached.
What I don't understand is why if doesn't work when I tell the firewall to "allow all"! There is a document on microsoft's site explaining how to go about setting up a firewall to allow this traffic (google for 'activesync firewall problem'). Problem is that it doesn't seem to work with the sygate firewall as far as I can tell...... any ideas anyone?
does anyone know if you can install IPX/SPX on the handheld?
Hi
Thanks but still not working... I am not running my VPN (I know Activesync never works with my VPN). I do not have any firewall software in place, and the windows firewall is off. My antivirus is disabled when I sync, and I have a valid, DHCP assigned IP address.
I am not syncing media - in fact the *only* item I have ticked is files.
I can explore the pocketpc OK, so I know its physically connecting.
:-(
Any other ideas?
Shaun
this page may help
http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
Hi
Sigh, still no luck. So far I have:
1. Repaired and then Reinstalled Activesync 4.1
2. Repaired and then Reinstalled Outlook 2003
3. Repaired mapi32.dll
4. Hard reset the XDA mini S
5. Deleted all partnerships, both sides
6. Changed sync options to only sync favorites
7. Reapplied XP SP2 and patches
8. Removed all firewalls and antivirus software
9. Tried different cables, and IR connections
Yet still, no matter what I do, I get "Looking for changes" forever. Exporing the PPC is fine.
I cannot reinstall XP - this is an company laptop, and MIS do not allow us to reinstall our OS, and as they don't support the XDA, they won't reinstall XP either....
So I'm left with no options - back to a palm!?
Regards
Shaun
Sorted!!
Phew
After random playing I found it... It hangs if "favorites" is n the sync list. If I delete the partnership and when the wizard restarts, untick favorites, it syncs OK.
In all my testing, I had stupidly assumed things like files and favorites would work...
So... I think I'll live without favorites.
Shaun
U must have stuff which is not uninstalled properly. try unchecking everything for SYNC except Files.
I have experienced the same problem. Activesync worked great out of the box, but several days later, began hanging up on "Looking for Changes". Nothing that I tried fixed the problem, including reinstallation, deletion of devices from both sides, syncing with BT, etc. Finally, I gave up and did a hard reset, and Activesync immediately worked perfectly again! I assume that one or more programs I installed on the MDA along the way was causing the problem, and I am now going to methodically reinstall apps until I find the culprit. I will post again when I identify the guilty party.
had the same problems, tried all the standard solutions and nothing fixed the hanging on sync issue...
until i plugged the phone into the usb add-on card instead of plugging in to the motherboard's usb ports.
haven't had any problems since!
Had about the same problem.
Just synchronized once, and on a second connection hung on connecting or looking for changes. Tried everything I could think of.
Last resort was a cold reboot without restoring the backup..
Then synchronizing worked like a charm.
Put back the backup and it still works.
Why? Beats me........
Edit
It stopped functioning again. Have to do a soft reset and delete the partnership on th PC.
Then it will sync for as long as the Wizard stays in the cradle.
When I take it out it won't sync for a second time
Hangs on looking for changes
I find it does this everytime, without fail, if outlook is open when I connect.
If it's closed, and I connect, no problem.
Another quirk is media player.
When the device is connected and you open a movie file in WMP. If you close WMP, the file continues playing (in audio at least). Disconnect the device, no problem.
Works now
Hi,
I had same problem.
I was using Zone Alarm and after I configured it right it worked.
I had to upgrade to pro
Microsoft has got a nice page that explains it for different firewalls.
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
I do not really understand why it does work now when it didn't when I just diabled the windows firewall or later the ZoneAlarm firewall. But it works now.
Greetz,
Pfeffa-rah
I also had all kind of troubles trying to sync via USB. Now I sync via BT and it works pretty well so far. No need to disable the firewall, no hanging, etc. But I only sync the Outlook stuff, no files or favorites.
Bogus said:
I had the same problem also some weeks back. It ended up being due to the software firewall I am running (sygate). I've discovered that I have to completely exit the firewall app (rather than just allow all traffic) if I want to sync properly - a real pain!
Based on a bit of hunting I've found out that the activesync connection works by creating a software USB - tcpip bridge. The first step on connecting the win mobile is to assign an ip address to the connection. This proceeds ok with the firewall app running as it works via the normal DHCP port numbers. Once this is done activesync knows there is a win mobile machine connected and starts trying to commumicate with it ( connected..... looking for changes). The problem now is that the communication between activesync and the machine occurs via different ports number *which are blocked by the firewall app*. This also explains why you can't sync when you have a VPN active - the VPN blocks the traffic from the 'extra' local address created by the activesync DHCP request and activesync consequently can't tell the win mobile is attached.
What I don't understand is why if doesn't work when I tell the firewall to "allow all"! There is a document on microsoft's site explaining how to go about setting up a firewall to allow this traffic (google for 'activesync firewall problem'). Problem is that it doesn't seem to work with the sygate firewall as far as I can tell...... any ideas anyone?
Click to expand...
Click to collapse
First of all you have to open the ports in the sygate firewall like microsoft describes (http://www.microsoft.com/windowsmobile/help/activesync/sygate.mspx)
For getting the synchronization to run with the sygate firewall it seems to be necessary to change the maximum tcp ip packet size (MTU).
You have to change the RNDIS driver settings in the mobile phones registry as well. Use a regedit tool like PHM Registry Editor:
Here are the settings to be added (or to be changed respectively):
Key: HKEY_LOCAL_MACHINE\Drivers\USB\FunctionDrivers\RNDIS
Name of the Value to add: MTU
Type : DWORD
Data: 1514 (Value is Decimal)
Name of Value to add: MaxOutTransfer
Type: DWORD
Data: 1642 (Value is Decimal)
After a reset my Prophet (XDA Neo) synchronized well with active sygate firewall!
had the same problem
I had the same problem when i first got my mda. It didn't even work off the bat. I noticed it was my computer because i tried it at work and it worked perfectly. I called everybody and tried everything you can possibly imagine. In the end i said the hell with it and i reinstalled my OS. Now its working like a charm. Don't what caused it but I haven't had it since.
firewall
I had this same problem and i had to go open up some ports in my windows xp firewall, once i did this, it worked just fine.
if you read the trouble shooting steps that come with the program it tells you that.
-Chuck
I can't perform a sync. My computer recognizes the new device, but active sync just hangs showing a window stating: "retrieving settings..."
Any ideas as to how to fix active sync?
I already tried uninstalling active sync and performing a hard reset on my Exec, but it still end up with active sync hanging.
I have the same Problem and no Idea what to do...
OK, I was able to sync using BT. Now when I connect my Exec using USB, my Exec still won't sync via USB. I already checked the settings if I had the check mark on syncing via USB and I do. I can access my SD Card via USB, but it still won't allow me to sync via USB. Any ideas?
I know I am missing a setting somewhere. Hmmmmm.
OK, another update guys, it seems that active sync allows me to install programs without syncing, so to me this is no hindrance, as long as I can access my SD Card and install applications via USB, it's good enough for me. I guess if I want to sync I just have to use BT. But any solutions on your part is also appreciated.
Hi,
somteimes that's an issue related to firewall or antivirus.
If you're using Sygate or Kaspersky that could happen.
If you use Sygate there's a file in Buzzdev.net to solve the issue.
Hope to be helpful
durius said:
Hi,
somteimes that's an issue related to firewall or antivirus.
If you're using Sygate or Kaspersky that could happen.
If you use Sygate there's a file in Buzzdev.net to solve the issue.
Hope to be helpful
Click to expand...
Click to collapse
I don't use Sygate. I do have System Suite with NetDefense Firewall. I'll try and disable my firewall to check if that is what causing me to unable to sync via USB. But how come it allows me to access my SD Card and insatall applications if my firewall is blocking active sync. Shouldn't it be blocking all functions of active sync? I'll post my update once I disable my firewall. Thanks durius.
Hi, it's not the firewall.
BUMP,
I still have this problem.
I had the same problem
1. no Activesync exept the first time
2 no Mailsynch via wireless
3 MSN messenger wouldn't log in
I did a hard reset with the same rom and voila
everything works now.
I jus deleted the wireless remove cab from the xtended rom before the hard reset as i wanted the Wireless Today item back
I also had problems with new Rom , installed ActiveSync 4.1 ,big mistake. Rolled back to 4.0 and now all perfect.
Activesync not working after ROM update HTC Wizard (Vario)
admisi said:
I also had problems with new Rom , installed ActiveSync 4.1 ,big mistake. Rolled back to 4.0 and now all perfect.
Click to expand...
Click to collapse
Hi,
I had same problem too after installing i-mate ROM - Activesync just kept saying 'Connecting...'. I went into Device Manager, disabled the Windows Mobile card within network cards, checked for updated drivers (it didn't find any so assume this step is irrelevant) then re-enabled the network card and it all worked like a dream.
Hope this helps.
Steve
I had this same issue, drove me crazy. I managed to fix it, but I'm about to be really unhelpful as I din't fix it in a particularly scientific manner.
I was so annoyed that I did the following 3 things, in this order
1 - Went to Device Manager and unistalled Windows Mobile device #X
2 - Uninstalled Activesync build 4.1.41xx, went into \windows\system32 and deleted rapi.dll, then reinstalled version 4.1.40xx something or other
3 - Turned off my firewall
I then managed to sync the phone again, turned the firewall back on. It now syncs fine, but I do still get the msg on the PPC saying "unable to get an IP address"
I sync with two PCs, my home machine and a work laptop. I don't know if maybe I was running two different versions of activesync, but I was able to sync with the laptop even while this was going on.
From what stevegiraffes says, it appears that it was actually step 1 above that fixed the issue. The strange thing was that my PPC device name had been M5000, but after managing to get the damn thing to sync at home it became WM_Ownername again; minor point.
Very odd, but major panic now over
Happy Pi day everyone!
durius said:
Hi,
somteimes that's an issue related to firewall or antivirus.
If you're using Sygate or Kaspersky that could happen.
If you use Sygate there's a file in Buzzdev.net to solve the issue.
Hope to be helpful
Click to expand...
Click to collapse
I stand corrected. It was Windows Firewall that caused the problem. I tried disabling both my firewalls again and it worked. Thanks!
Thanks to everyone that responded. I tried all your suggestions, but in the end it was the FIREWALL after all. I am glad this was over.