hi,
1st of all: YOUR SITE IS GREAT. I am using it since the 1st day. As i stay in PDA business (distributing - software developement - cooperation with gsm providers), i always found useful answers to different issues of HTC devices.
sadfully i never had much time for posting, as i´m always very busy. from now on i will try to support users of this forum as good as i can, as now i have some spare time, because we expanded our company and more people are working with me .
This just to introduce myself.
so: nice to meet you all, and excuse my bad english.
My actual problem, which i already saw in another post, but mine is slightly different:
On my universal (MDA PRO German) after every softreset, the configured pop3 mail account disappears.
i´ve tried some different ROMs (a older testing Rom from t.mobile, a newer qtek rom - dont ask me to upload it / sorry i cant. But its the same as the latest jasjar rom, so don´t be sad , and, of course, the latest imate jasjar rom)
now the strange thing is that with the jasjar rom, sometimes after a softreset the account remains, but the all the messages (received, sent, deleted) are gone.
so: MAIL ACCOUNT Vanishing: sometimes.
MAIL messages vanishing: after every soft reset.
the much more strange thing is the following: i friend of mine had a VPA IV (vodafone edition), with the same problem. He flashed the same ROM as i did, and on his device the Problem was solved.
Any ideas?
after reading all the posts regarding UNIVERSAL, i am very surprised that there are just so few posts about this isssue. aren´t you guys using email on this great device, or os it just mine having this problem?
thnx in advance
2 additional thoughts...
1. i did all the different rom upgrades with the maupgradenoID... Maybe THATs the problem? maybe this utility is flashin somehow in another way.
2. now i have the latest jasjar rom on my mda pro. but now, if i try to upgrade, it gives me "country ID error" each time! EVEN IF I TRY TO FLASH THE SAME ROM AS THE ONE ON MY DEVICE !! why that
2 additional thoughts...
1. i did all the different rom upgrades with the maupgradenoID... Maybe THATs the problem? maybe this utility is flashin somehow in another way.
2. now i have the latest jasjar rom on my mda pro. but now, if i try to upgrade, it gives me "country ID error" each time! EVEN IF I TRY TO FLASH THE SAME ROM AS THE ONE ON MY DEVICE !! why that
some thing here.
the strange thing is my two pop accounts still appears on the today screen.
really?
wow another new symptom. i don´t have that...
and than: if my accouunt disappears, i CAN reconfigure it without any problems even with the same account name! Not like other users sayin they CAN`T use the same account name again.... I CAN. but after the next Softreset it´s gone to nirvana again....
I recently purchased the cingular 8125 running WM 5.0. My company uses Goodlink 4.9 to integrate with Exchange to our mobile devices. Previously had a Treo 650 and ran this without issue. Upon installing the Good software on my 8125 and setting the Good password, which our IT policy mandates, the phone switches to a white screen that has no functionality. I can see the conectivity status as well as a start button, but none of the buttons or stylus can change the screen. Shutting the phone off, or pulling the battery does not clear the issue. I've found I can solve the problem by performing a hardware hard reset and the phone operates fine until Goodlink is reinstalled. Thought it might be a memory issue, or corruption issue, but upon receiving a replacement phone from Cingular, the same issue came up. Unfortunately my IT depart, Cingular and Good are not helping, so hoping someone on this forum can.
Any Ideas?
I bought a Cingular 8125 last week and loaded Goodlink 4.9 on the handheld to synchronize with my work email, but have had no issues whatsoever. I know it's not the answer to your problem, but at least you know 4.9 should work on your new device with no problems.
Thanks for the reply, does your IT dept. require password protection?
This is just informational for anyone that runs into this issue. The issue was related to my old goodlink profile/device and trying to use a new device. The fix was removing my old goodlink profile and re-adding with a new PIN.
Yeah- Your IT dept should have told you that before you begin using a new device with Goodlink and your existing Exchange profile, the admin needs to remove your old device from the Goodlink server and send you a new pin to work when you install the Good software on the new device. My admin told me that the Goodlink pins (the one the server generates and sends to you automatically) are device specific and need to be changed whenever you switch devices.
Here is what I've done so far. Anyone with experience or anyone who has successfully gotten their setup to work, please chime in !
1. Install the JASJAM_WWE_1.20.305.3_1.20.305.104_1.07.03.10_ship.exe rom. Test. Works fine when connected by USB, syncs to any Exchange server with no problem.
However, When I try to sync to any Exchange Server or a different Exchange server through the GPRS connection, it sits on "Synchronizing folders", then "Looking for Changes" and finally after a few minutes of doing nothing, it just gives up and goes back to "Waiting for network".
2. As a test, I've tried to install a different ROM. This time ME_DT_WWE_1182553_106_10303_Ship.exe. Now when I try to connect to the GPRS connection, it retries the dial twice, then it "Dialed : open.softbank.ne.jp. Cannot connect for an unknown reason. Check your connection settings, etc.". This is after installing the SoftBank extended ROM and doing a hard reset, which worked fine for the previous i-mate ROM.
Anyone have any suggestions or ideas?
logimob
Wireless OK
After doing some more testing, and changing back to the original i-mate ROM, it seems to sync to Exchange just fine using a Wireless connection.
However going back to GPRS, and it's back to doing exactly the same "synchronising folders"/"looking for changes".
To this date, I have never had a successful GPRS sync - has anyone else?
Japan users?
There are no Japan users with SoftBank GPRS ActiveSync working....?
Hi there, Andrew (you sent him an email) point me to this thread, and will try to reply here. Actually I didn't flash my X01HT yet, but I use Exchange daily on my HTC Mteor and HTC Universal with open.softbank.ne.jp, it works flawlessly. I am waiting for HTC Taiwan to send me back my HTC Hermes (Dopod) back from reparation to try.
But ! Even with my X01HT in Japanese I have sometimes difficulties to connect to the internet and I also have the same error as yours. So this is not really only a ROM issue here.
Now I hard reseted my X01HT and soft reset it before installing the Extended ROM, so there, I do not have any Softbank crap installed my my device and once the open.soft... stuff set I have no problem neither.
Finally I know that some ROM are not Japanese network friendly, for example on my HTC Universal, with an iMATE ROM, I cannot place any Video call, nor access to my voice mailbox correctly, I can dial 1416, but when I want to access to my voice mail... it doesn't work.
Now on ALL my device here in Japan I only install a Dopod ROM, they are, as far as I am concerned the best ROM ever made and with them EVERYTHING WORKS, and I will strongly advise you to try to install a Dopod Rom on your Hermes. If you do not have it on the FTP, I have one on my desktop at the office that HTC Taiwan sent me (HER_DopodAsia_1237074_1060010_WWE_SHIP)
Fantastic, I'll try to install the rom at www.dopodasia.com/download/HER_DopodAsia_1237074_1060010_WWE_SHIP.exe
and see how I go. Thanks very much for your help and ideas.
Sorry to hear about your sick HTC Hermes!
logimob
Daimaou said:
Hi there, Andrew (you sent him an email) point me to this thread, and will try to reply here. Actually I didn't flash my X01HT yet, but I use Exchange daily on my HTC Mteor and HTC Universal with open.softbank.ne.jp, it works flawlessly. I am waiting for HTC Taiwan to send me back my HTC Hermes (Dopod) back from reparation to try.
But ! Even with my X01HT in Japanese I have sometimes difficulties to connect to the internet and I also have the same error as yours. So this is not really only a ROM issue here.
Now I hard reseted my X01HT and soft reset it before installing the Extended ROM, so there, I do not have any Softbank crap installed my my device and once the open.soft... stuff set I have no problem neither.
Finally I know that some ROM are not Japanese network friendly, for example on my HTC Universal, with an iMATE ROM, I cannot place any Video call, nor access to my voice mailbox correctly, I can dial 1416, but when I want to access to my voice mail... it doesn't work.
Now on ALL my device here in Japan I only install a Dopod ROM, they are, as far as I am concerned the best ROM ever made and with them EVERYTHING WORKS, and I will strongly advise you to try to install a Dopod Rom on your Hermes. If you do not have it on the FTP, I have one on my desktop at the office that HTC Taiwan sent me (HER_DopodAsia_1237074_1060010_WWE_SHIP)
Click to expand...
Click to collapse
After flashing the Hermes with the new Dopod image, it keeps giving me a
Network Wizard error.
I tried adding the open.softbank.ne.jp settings, but it didn't work.
Then I replaced the Extended ROM with the Softbank Extended ROM. Then the settings for SoftBank were automatically configured - but don't work. It says "the current connection cannot be used for your request". Also, the network wizard comes up every soft reset and says "Your current operator (44020) is not supported. You should obtain an update from your device vendor".
This is kind of confusing - do you have any advice? Did you use the Extended ROM as it was?
Thanks very much for your help
"Your current operator (44020) is not supported. You should obtain an update from your device vendor".
Do not worry for that I have the same problem.
Now you are telling me that you cannot login at all, cannot surf at least the internet?
Just a quick thought... my SBS do not have a real SSL, this is a SBS SSL, so when I quote the box SSL connection in my Mteor or Hermes... it won7t work... try to unquote this box...
Hi there,
Thanks for your reply. I've been messing around on this all night/all day again, and I've made some slow painful progress!
Firstly, I'm glad you had the same problem. Now I'm reassured that the problems are not related.
Next up, I've been trying to get the internet working. I managed to get it to connect before, but whenever I tried to access any site through IE, I got the error "エラーが発生しました。リクエストが不正です。 wj46000e".
I have since done a few hard-resets, and now it doesn't connect, despite me putting in the connection details 10's of times. I now get the error "Dialed : open.softbank.ne.jp. Cannot connect for an unknown reason"
Did you ever have these kinds of problems?
What kind of extended rom are you using? I just copied and pasted the whole Softbank Extended ROM, which worked perfectly on the JASJAM ROM.
If you have any ideas, I'd be really grateful.
Thanks very much
Daimaou said:
"Your current operator (44020) is not supported. You should obtain an update from your device vendor".
Do not worry for that I have the same problem.
Now you are telling me that you cannot login at all, cannot surf at least the internet?
Just a quick thought... my SBS do not have a real SSL, this is a SBS SSL, so when I quote the box SSL connection in my Mteor or Hermes... it won7t work... try to unquote this box...
Click to expand...
Click to collapse
Ok so this stuff
エラーが発生しました。リクエストが不正です。 wj46000e
I also get this error while ago... actually the first time I had my X01HT and with the Japanese ROM.
I really do not know what is going on with your device, I just hardreset my HTC Universal and put ALL the setting by hands, NO cab from crap Softbank, and it WORKS !
We should maybe meet one day, and try to let me see your device...
Fantastic - you're really giving me hope that one day soon I'll have a fully functioning device!!
I'll try restoring the original Extended ROM and inputting all the settings manually again. Hopefully it'll work this time.
I'd love to meet up for a chat and a show and tell session! I'd like to see your fully functioning device. Send me a private msg and I'll reply with my Skype/Email address.
logimob said:
Fantastic - you're really giving me hope that one day soon I'll have a fully functioning device!!
I'll try restoring the original Extended ROM and inputting all the settings manually again. Hopefully it'll work this time.
I'd love to meet up for a chat and a show and tell session! I'd like to see your fully functioning device. Send me a private msg and I'll reply with my Skype/Email address.
Click to expand...
Click to collapse
Ok Will PM U, but just for reference I flash back my Universal to its orginal ROM and not the 1.90 that we can found here, and straight after the flashing, I put manually the Softbank setting and... WORKS ! I am sure you made a mistake somewhere this is not possible otherwise
Ah ok I see... so you installed your original ROM. Is that available for download anywhere? I'd like to replicate your setup as closely as possible.
Daimaou said:
Ok Will PM U, but just for reference I flash back my Universal to its orginal ROM and not the 1.90 that we can found here, and straight after the flashing, I put manually the Softbank setting and... WORKS ! I am sure you made a mistake somewhere this is not possible otherwise
Click to expand...
Click to collapse
I just tried installing the other Dopod ROM - with exactly the same results. "cannot connect for an unknown reason". This same stuff worked perfectly on the JASJAM ROM, so I am starting to think these problems are somehow ROM related.
Where did you get your ROM from again?
logimob said:
Ah ok I see... so you installed your original ROM. Is that available for download anywhere? I'd like to replicate your setup as closely as possible.
Click to expand...
Click to collapse
This is a Rom for my universal, not my Hermes, My Hermes with a Dopod rom will be sent back to me today. And since my wife want to use the Japanese X01HT I didn't flash it to US... anyway let's meet and check this out.
Guys, are you using the standard Softbank PC Site Direct connection?
If so, you'll never get Exchange Activesync working unless you uncheck the box for "This server requires SSL" AND the Exchange administrator has configured the system to allow non-SSL connections.
Softbank's "open.softbank.ne.jp" connection is anything BUT open. They are doing port blocking and currently appear to only allow port 80, 25, 110 unless you use Pocket IE. This means that ActiveSync and most IM applications fail.
Softbank is reported to say that they plan to begin supporting Exchange ActiveSync "sometime in December" - until then, the port is closed and there is nothing you can do to make it work.
The workaround is to use [email protected] (but this can get very expensive). [email protected] does not have any port blocking.
Anybody heard any updates as to when Softbank will stop blocking the ssl port for Exchange ActiveSync? Still scheduled for sometime in December? This is killing me . . . so stupid that they would do something like this but so typical.
I will die and rot away before these bastards open up SSL...
hguabmur said:
Anybody heard any updates as to when Softbank will stop blocking the ssl port for Exchange ActiveSync? Still scheduled for sometime in December? This is killing me . . . so stupid that they would do something like this but so typical.
Click to expand...
Click to collapse
I have been looking through the Japanese sites as well but haven't seen anything. I just keep testing every day. Frigging bastards... I told my Exchange and networking team in the US about it and they had never heard of a Windows Mobile device that was blocked from syncing with Exchange SSL over the wireless.
I have a friend in Korea though with a Samsung WM5 device - his works with Exchange but other ports are blocked so he can't use IM apps. So Japan mobile providers are even more backwards than in Korea.
Hi, hope this issue has been solved already but just in case:
Softbank open APN open.softbank.ne.jp *did not* allow SSL port to go through, so you needed to turn off SSL mode of ActiveSync.
It seems, though, since a few days ago, Softbank opend almost all ports for APN open.softbank.ne.jp thus you should be able to use SSL ActiveSync without problems.
hiroshiy said:
Hi, hope this issue has been solved already but just in case:
Softbank open APN open.softbank.ne.jp *did not* allow SSL port to go through, so you needed to turn off SSL mode of ActiveSync.
It seems, though, since a few days ago, Softbank opend almost all ports for APN open.softbank.ne.jp thus you should be able to use SSL ActiveSync without problems.
Click to expand...
Click to collapse
It works!!
I tried just like Tuesday and it didn't work.
OK, now this device is finally useful!!
khammo01 said:
It works!!
I tried just like Tuesday and it didn't work.
OK, now this device is finally useful!!
Click to expand...
Click to collapse
Glad to hear it worked. Now my interest is how Softbank is going to treat PC users trying to use X01HT as a wireless modem. I personally hope they provide unlimited usage for $80-$90 per month... (after April)
In the last 2 days I keep receiving empty massages....from strange numbers...it is not from any available patern phone number...some strange numbers...
I wonder if any have experienced this?
And ...is there free any antivirus/antimalware program that is compatible with legend?
One of the empty messages was from the number 34657355494.
What is that?
I have just factory resetted my legend...hmmmm...the messages seem gone...one of the programs I have installed could be the cause...gotta find out which one...
Hmmm...the message are there again...event without any prgram installed...
The memory card is alreday formatted...factory reset is also done...firmware update is done...
What is wrong with my phone?
If you guys have any ideas...please help me...
Thanks in advance
OK...I have done some research ...and ...have found out....
All the SMSs come from 221...
This happends to several phones under O2 net in Germany..
Caused by the home zone thing which keep sending my coordinates to O2 so that the system knows if my phone is still inside the home zone or not..
So...the SMS is somekind of notification...either failure to connect or simply a bug with the O2 net in Germany
Untill now...none has succeeded...terminating this annoying SMSs...
I have asked O2 service center about this and I have done their advice...
still having those annoying SMSs..
If anyone knows how to terminate or block this SMSs...please tell me.....
In have tried to diactivate CB ...let see if that works..