As i tried switching my SIM with another one, to my surprise, i got a HARD RESET!!! Was that suppose to happen? I usually get a soft reset everytime i change SIM. What could have I done wrong?
Anyways, that's another issue. Fortunately, I backed up my data in my PC using ActiveSynch that day, however, unfortunately, as I was in the process of restoring it, I encountered errors. It says it cannot copy some files for they have been locked by some applications running in my PDA. I was so sure that no application was running then, I even soft reset it a few times just to be sure. Still it prompted for those errors. It includes my contacts, appointments, tasks, and some other databases. What could have been wrong in that scenario? Does it have any prerequisites before doing restoration? Coz it's now scaring me off even if i do backups everyday. It just doesn't restore everything. Please help on how I could prevent this kind of errors upon restoration. Thanks.
http://forum.xda-developers.com/viewtopic.php?t=12149
look like you are not alone in having issues restoring contacts and such
Most likely the hard-reset was caused by the fact that you did not put your phone in flight-mode before changing SIMs.
Happened to me once . . .
There is a thread on it . . .somewhere
edsub,
I don't switch my pda to flight mode everytime i change SIM and I usually don't encounter hard resets, only soft resets. This is the only time i did encounter it that's why i was wondering coz everything i did was just the same as before.
rudegar,
i was having problem on restoration of *.stg file coz it doesn't seem to restore everything. i encounter errors at the last part of restoration process wherein it warns me that some database files (including contacts and appointments) cannot be copied to my pda coz they are being held by some applications that are currently running. And im sure that there's no application running then, i even did some few soft resets prior to it, just to make sure.
yes i had that thing where it give those errors and dont restore contacts and appointmens and such but it does always restore applications and files for me
then when i have restored i just sync the xda with outlook and i once more have my contacts and appointments
Thanks rudegar,
So you're saying that we currently don't have any resolution for that, just a workaround? Actually, I'm now having my pda sync with our exchange server just to make sure if ever that darn thing comes out again. Thanks so much, il try to as microsoft about this.
Hi all,
got a QTEK S110, which is great. Recently done a backup, but when I then tried after a hard reset to restore, it could not, as it said it was for a different device!?!?!
Now I know this is not the case, so does anyone have any ideas what I can do.
I have also done a bit of messing about, and done different backups of my newly reset pda. This time it allows me to restore, but then stops and says some files could not be copied, because they could be in use, and to make sure all programs are shut. The only one open is Activesync, which I then shut And it says that it is all finished, but all my contacts along with other stuff has not been restored.
Activesync seems to be a bit lame. Is there another program I can use to restore the activesync backups?
Nick B
Hi Nick !
Had the same problem restoring with activesync. The backup i made was with country setting to "German - Austria" but the default after hard resetting the qtek is different so activesync quits restoring.
Solution:
After resetting your qtek set the country setting (Start/Settings/System/Country Settings) to the country you had set while you made the backup. The try the restore with activesync.
Good Luck,
Gerhard
Contacts & Calendar are somewhat problematic with backups. Next time use Sprite or another third-party product for backup/restore.
Now to solve the open programs try to boot in safemode. There are several programs to achieve this. I believe sbp pocket plus is one of them. Also you can try to empty the windows\startup folder. Just move the shortcuts somewhere else, especially poutlook.lnk is a suspicious one. I must say I never tried this myself when I had simular probs, at that time I didn't knew to much of the PPC.
Last resort try to synchronize with your desktop, this should give you the contacts & calendar data, which I think is most important at the moment. The other data will come from your AS backup.
Regards, M
hi,
i'm having an odd problem. i am unable to do many things
1) sync with activesync. i can explore and transfer files to and from the device, but only as a guest, i cannot truly sync.
2) remove programs - the list is empty and i cannot remove anything
3) nothing new will install. when i send a cab over, and i try to install it, it will tell me that the installation was unsuccessful.
i belive this all started when an installation over activesync (tomtom) failed, though i am not sure.
i have rebooted my computer, uninstalled and reinstalled activesync, soft-resetted my 8125, tried serial/rndis. nothing seems to work.
the pda is usable right now, from what i can tell. the programs that are already on there work fine. its syncing that is all messed up.
thanks for any help you can give.
and i have managed to fix it, in a fashion
1) make a full backup (except for the sd card) with sprite backup. (i made this backup while i was having these problems)
2) hard reset, let ext rom run
3) restore from backup
everything seems to work, so i can say that i'm happy with it
norelidd, I had your exact same problem last night. Active sync was uploading a CAB file onto the device and I pressed cancelled. No big deal I thought because it cancelled during the uploading process. When I tried to sync it later, nothing worked except for the "explore" files option. I wasn't able to sync, remove, install or even change my today theme. The device itself still functioned normally, made calls normally and got on Cingular's EDGE fine. Just wouldn't sync or install/remove or change the today theme.
I performed several soft resets, deleted any files files on the device created within the last hour of my previous sync incase anything was corrupted, nothing worked. Only solution, I finally bit the bullet and did a hard reset. :x Reinstalled everything and it works fine after the hard reset. :wink:
my mini s wont install cab files from the file explorer. you see, ive recently been admitted to hospital (dislocated hip from a rugby tackle, 4 weeks on traction ) and thought i'd download some games to play. but ive tryed downloading loads of different cab files, as obviously i dont have access to my pc, but when i click on them, nothing happens. any ideas??
This has happened to me twice
I am having the same problem. I thought it was an activesync problem but the first time it happened I was installing .cab files and there was a problem with the install. I had to fix the problem with a hard reset.
My problem now is that I just loaded a whole bunch of programs and I was looking for a good back up program but I do NOT have one on my 8125 yet. How can I back up my programs (or can I) if I must do a hard reset. Is there any way of fixing this problem without doing a hard reset?
Please help!
Thanks.
Still looking for help...
I am really trying to avoid a hard reset. Can anyone help us with this problem? I am thinking it may have been caused by installing programs designed for PPC 2003 and not WM5. But who really knows with microsoft.
Thanks!
Hi!
I'm having the same problem!
The thing is, I CAN'T make a hard reset because I don't have Sprite Bckup installed on PDA and I simply can't installit now! I don't have backup of my PIM data...
Can you help me???
Thanks,
Deiota
Deiota said:
Hi!
I'm having the same problem!
The thing is, I CAN'T make a hard reset because I don't have Sprite Bckup installed on PDA and I simply can't installit now! I don't have backup of my PIM data...
Can you help me???
Thanks,
Deiota
Click to expand...
Click to collapse
Hi again!
Just did the hard reset, but I found out a way to backup my PIM data.
Just copied the PIM.vol file that is on the root of the PDA and then, after the hard reset, restored the file. Done!
Best regards,
Deiota
I'll try it - thanks!
I did the hard reset and everything (except syncing through the exchange server is working). I will copy the file over. I am going to install the backup program first. It seems that my problems came from installing third party programs to the minisd card.
ARrrrrrrrrrrrr I have the same problem, canceled an install from activesync during the file upload...
I still don't see why this would cause an issue because the file had not started the install yet but obviously it has done somthing that I don't know how to fix... does any one know what the device does on a WM5 system when an app tries to get installed? is there a way to reset what ever it has changed?
Many thanks
JFC
This is the exact same problem, as I described here:
http://forum.xda-developers.com/viewtopic.php?t=57461
It is a problem with policies getting screwed up all by themselves.
I just had to do a hard reset and as I didn't have enough permissions neither a backup app, I've lost ALL my data.
I hope I won't have the same problem in the future.
Same problem for me last week. I obviously had to hard reset...
Same problem for me last week. I obviously had to hard reset...
Get yourself a registry editor and make sure that your Policies (on HKLM\Security\Policies\Policies\ ) are exactly like these:
http://forum.xda-developers.com/download.php?id=13422
This is probably the only thing that can prevent us from a hard reset.
I had the same problem on my HTC Mogul (Titan, Sprint PPC-6800).
1.) Before I started, I made a backup with SPB Backup, after I had my problems, but before importing a clean policies registry from another Mogul.
2.) I imported the file, but that didn't seem to help, so I thought maybe there might be some new policies that weren't there before, so I was going to rename the old policies tree, and then re-import the file. BAD IDEA. As soon as I renamed the tree, Windows Mobile kicked me out and required me to set a device password. It wouldn't run any applications or communicate with Activesync saying I didn't have enough permission. Nor could I re-run Resco Registry Editor.
3.) Someone else here said that he made a Sprite backup after the problems, did a hardware reset then restored, and it solved his problems. That didn't make sense to me, but I did have that newly created SPB Backup image, and my PDA at this point was pretty useless. So I hard reset and restored the image of my device and all the problems are now gone! I don't understand why, but I'm glad it's working.
Conclusion:
If I didn't have backup software already preloaded I would have been screwed, because when my PDA got initially messed up one of the symptoms was that I couldn't install any new applications. I should do backups more often, but the fact that it takes 20+ minutes makes it a unfun process.
hi, i had this problem and to solve it i did a hard reset. with sync i let it backup my contacts and documents and the folder is located on my hard drive under MyDocuments. The problem is that i did a hard reset and i was able to restore all my contacts and information. But it froze up again and i had no choice to do a hard reset causing me to lose all my information. Now i tried restoring all the info by just dragging all the files under documents back onto the phone. The problem is that my contacts are not being restored onto my phone. I have no idea what to do, i have prolly tried hard reset three times to see what i can do, but no good. My contacts list is just blank and i dont know where the actaully file is located ( dont know how to find it either) PLEASE help me....
Hi everyone, I have a problem restoring my Vogue from the exe back up created with Spb Back up.
Here is the situation:
after a hard reset I restored my PPC from the back up file. Seamed like everything was fine until it rebooted (did it twice.. ??) and after it restarted the second time I noticed I could not use the phone function (could not bring up the phone screen from the hardware button or from start-phone) and I could not use the internet...no connection.
Also some programs like..ContactManager are not running properly.
did the restore couple of times same result.
any suggestions please ?
I tried taking the storage card out while doing the restore...still no luck.
maybe I should do a customized restore and uncheck some system items ?
can anyone help please ?
PS: if I just hard reset the phone to factory settings everything works fine, so the problem is clearly somewhere in the backup file.
PLESTIUC said:
Hi everyone, I have a problem restoring my Vogue from the exe back up created with Spb Back up.
Here is the situation:
after a hard reset I restored my PPC from the back up file. Seamed like everything was fine until it rebooted (did it twice.. ??) and after it restarted the second time I noticed I could not use the phone function (could not bring up the phone screen from the hardware button or from start-phone) and I could not use the internet...no connection.
Also some programs like..ContactManager are not running properly.
did the restore couple of time same result.
any suggestions please ?
I tried taking the storage card out while doing the restore...still no luck.
maybe I should do a customized restore and unchecked some system items ?
anyone please ?
Click to expand...
Click to collapse
Are you running any apps off the storage card? Or is an app pulling something from the storage card? I had recently done a full backup but my backup file is stored on the card and I have not run into any problems so far. Also have you tried restoring from a older backup file? I have mine set to the default keep 3.
update
well, I tried a customized restore and I unchecked "emals"...so it looks like that solved the problem. can use the phone and the internet just fine now.
everything seams fine as of yet
will let you know if anything else goes wrong.
I must say this SPB BACKUP is pretty sweet ! A+++++