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For some reason - my QTEK 9100 fails to maintain the connection to my GPRS service. Once I connect, it holds the connection until I make/receive a phone call. Thereafter, the device shows the connection in place, but it fails to pass any more data through the connection. To keep using the data connection, I must either soft reset or switch flight mode on/off.
(Needless to say, I have been able to use my SIM in other GPRS-enabled phones).
ROM 1.1.7.5
Date 9/22/05
Radio 01.01.10
Protocol 4.0.13.16
ExtRom 1.1.7.105
Anyone have any ideas?
Is there a ROM upgrade or RegEdit that could do the trick?
Same **** with mine 9100 on MTS. We should get together to solve this issue. Let me know if you got the solution. My ICQ 2662731, phone no. 916 137 7540, Leonid.
Absolutely the same problem with my Qtek 9100 on MTS. Some people on the forums say it's operator's problem; others claim it's not. However, switching from MTS is not an option for me anyway (corporate cell phone number, etc.) so I would be very much obliged for any solutions, or at least hints towards what can be causing it.
One possible solution (haven't tested myself yet) is setting GPRS to 'always on' via the registry editor; however
a) Will it drain my battery much more than usual?
b) Won't GPRS get disconnected in standby mode?
hi
hi. try to initiate GPRS connection with the default inbox email. press send and receive to check email. let it connect GPRS. when someone call u. it still maitain but the during call, the other person must pick up the phone. if nobody pick up the phone. the GPRS will have problem and need to turon and turnoff radio again. this is the only to maintain gprs, that is, to initiate GPRS connection with the default inbox email.
malice93 said:
One possible solution (haven't tested myself yet) is setting GPRS to 'always on' via the registry editor;
Click to expand...
Click to collapse
I tried to set it always on, it didn't help.
malice93 said:
Absolutely the same problem with my Qtek 9100 on MTS. Some people on the forums say it's operator's problem; others claim it's not. However, switching from MTS is not an option for me anyway (corporate cell phone number, etc.) so I would be very much obliged for any solutions, or at least hints towards what can be causing it.
One possible solution (haven't tested myself yet) is setting GPRS to 'always on' via the registry editor; however
a) Will it drain my battery much more than usual?
b) Won't GPRS get disconnected in standby mode?
Click to expand...
Click to collapse
ad a) -
One thing I know for sure:
it will not drain your battery any more that when connecting gprs on demand. I used to use the "grps always on" feature and can't tell the difference in battery life.
Regardless of the "gprs always on" setting I do sometimes have problems with the connection. The icons (gprs) say it's on but no data is transferred (no e-mail/www received) but it happens very rarely and I can't tell in what circumstances.
By the way: holding the red off-hook key for 5 secs closes the gprs connection - check if it doesn't make your problem easier to bare ;-)
Maybe you could try another operator's SIM - at leat you'd know if it's the Wizard or the operator.
Salute/k
kristo_ch said:
By the way: holding the red off-hook key for 5 secs closes the gprs connection - check if it doesn't make your problem easier to bare ;-)
Click to expand...
Click to collapse
Yes, I know about this one; however, since GPRS won't reconnect anyway, this doesn't solve anything for me.
Oh well, I'll keep experimenting and hopefully Qtek will release some ROM updates in the future to deal with the problem.
Update: After playing with the settings a bit, the problem indeed seems to be with phone calls; i.e. I can disconnect/reconnect GPRS manually without any problems, but once a phone call is made or received, GPRS stops reconnecting. I have a suspicion it's actually an operator issue but haven't had time to try some other SIM yet.
malice93 said:
Yes, I know about this one; however, since GPRS won't reconnect anyway, this doesn't solve anything for me.
Oh well, I'll keep experimenting and hopefully Qtek will release some ROM updates in the future to deal with the problem.
Click to expand...
Click to collapse
I called service today about this problem, they heard nothing about it, they said. Also they invited to flash rom, that was released month ago, they said. I asked them about version but call operator didn't know.
I'm afraid to do that because they could flash older verison than I have, and there are some roms that have troubles with incoming calls, I read in russian Qtek forum.
My version:
OS: 1.3.9.4 RUS
Date: 9/29/05
Radio: 01.01.10
Protocol: 4.0.13.16
ExtROM: 1.1.7.105
I read there are some utilities to save rom but I cannot find how to save rom to hard disk to restore it in future surely.
My version is:
ROM 1.1.7.9
Date 9/16/05
Radio 01.04.10
Protocol 4.0.13.17
ExtRom 1.1.7.111
(Russian OS)
Just read on some Russian forums that there were the same problems with s100 until the new radio version was released, so I guess we just have to wait.
vishny said:
malice93 said:
One possible solution (haven't tested myself yet) is setting GPRS to 'always on' via the registry editor;
Click to expand...
Click to collapse
I tried to set it always on, it didn't help.
Click to expand...
Click to collapse
Just tried it myself, didn't work for me either.
So far, the problem can be diagnosed as: regardless of GPRS status, a phone call (outbound or received) will screw up the existing GPRS connection and any future attempts to reconnect unless a soft reset/flight mode switch is made.
I hope to god a ROM update will be available in the near future; meanwhile, any and all suggestions are welcome.
Today I visited service, they flashed me the same rom I already had. Then they tried to solve problem at least 2 hours but with no success.
I advised them to be ready for crowd of users of 9100 who connect to MTS.
Technician said I have to wait new rom update, but he cannot say nothing about release date.
I want to beleave...
Some guy at Russian forums put forth an idea that our problem might in fact be an issue with lousy MTS implementation of EDGE.
So in theory it could be solved by turning EDGE off entirely (if it is indeed possible).
Same problem on my Qtek 9100 ... is there any updates available for the ROM?
I have this same problem on both my Kjam and Qtek 9100. I am in the United States and use Cingular. I suspect this is not a carrier problem.
I'm in the US on Cingular with a Qtek 9100. I think the issue is that the carrier drops the GPRS connection after time, or the signal is lost and WM5 doesn't react. Either way, seems like leaving GPRS in constant ON mode plays into the problem rather than help it. After installing GB-SOFT Tweak http://msmobiles.com/news.php/4714.html and setting it to release GPRS if unused for more than 10 or 15 minutes, I don't get the GPRS problem nearly as often. Furthermore, when a GPRS lockup does occur, turning flight mode on and then off again restores function without the long cycle time of a soft reset
Christian
I had the same problem on my IMate and it was fixed by turning off (2sec) and then turning on your device once the GPRS connection was established. Haven't tested on my jam yet
I have the same problem since upgrading to AKU2 ROM - before I never had that issue...
Hi
everyone does anybody have this problem the Xda Exec sometimes loss the network signal and then it does not connect to the network until you do a soft rest or go in to flight mode and back out and then it pick up the network.
I've try diffrent settings like connecting to the network manually does not work automatically some thing, any help.
The radio version that I have is 1.04.02
The Rom version is 1.13.48 WWE
The protocol version is 42.37.P8
The ExtRom Version is 1.13.139WWE
Thank you Gigino
Yes I've had the same problem occur to me several times, although I'm not sure it's actually losing the signal before that or not, but I'll look at my phone or take it out of standby and the phone will be off for no reason. I have to put it into flight mode, then take it out for it to work again.
I have a an Arabic enabled KJAM.
Rom version 1.1.9.3
Radio version 01.01.10
Protocol version 4.0.13.16
ExtRom Version 1.1.9.105
I have worked out that if you go into phone setting and network selection, select GSM only it should currently show GSM/UMTS and then in preferred neworks select your own network and move it to the top of the list, this solves the problem.
Thanks treblechance, that seems to be the source of the problem. Although there wasn't any option for GSM/UMTS (the KJAM doesn't support UMTS only the JASJAR). However I went into "Phone > Menu > Options > Network >Set Networks" and found my network at the bottom of the list and it wasn't checked. So I moved it to the top of the list and checked the box (I left network selection on Automatic) and it seems to have fixed it for now.
not a problem, noticed it with every single one i sold
This seemed like it might the same problem I've been having. It's the same symptoms, though I had blamed it on either a flakey radio hardware module, or a flakey radio driver.
Does anyone have any more information about this? It doesn't seem like just changing the network order should really be regarded as a good solution (though at this point, I'd happily take it as a workaround!), since isn't that just making the problem less likely to occur (suppose you traveled a lot, so were always roaming)?
Also, in my case I'm a T-Mobile subscriber, and there's 16 or so T-Mobile entries in the network list, with no identifiers to tell which part of the network they are for. I suppose if I could find my network number I could manually add it to the top, but not sure how to find it, or whether this really helps with the hung up radio connection enough to bother with.
Anyone have any more updates on this topic since 12/18?
Thanks!
Update 20060509
If I go on Phone/Options/Network and press Find Network then it finds GPRS signal again and works for some time.
Does anybody know whether there is a way to create a shortcut to it?
Thanks!
______________________
Sorry for posting a "local" subject but can't find answers elsewhere.
I upgraded to:
ROM 2.17.7.2 WWE
Radio version 02.07.10
Before being Orange i could test with another provider and everything worked fine.
After being Orange, i get GPRS signal and later i loose it, being always in the same place, just as time goes by. If i reset, hence reconnect, then GPRS signal and phone signals are great.
Battery is always at good level and it happens while charging too.
I thought was an Orange problem, but signal is very good immediately after reset.
Did anybody experience same problem and found a reason or a solution, apart from leaving Orange?
Thanks!
Orange disconnects automatically users from the GPRS network since about 18 months. This is because their systems are outdated and can not cope with the demand.
Hi all,
I'm currently experiencing a problem where my Softbank X01ht drops off the cellular network because I live in a low strength area, and takes forever, if at all, to automatically connect back to the network, even if I move into an area where I know the cellular strength is high.
If I manually turn off the phone portion of the hermes, and reconnect, then it happily detects the cellular network and connects. In other words, after disconnecting, it acts as though there is no network in range at all, even though I know there is.
This seems to have started after I upgraded my radio rom to version 1.20 from 1.07. Prior to the upgrade, I know it connected back to the network quite quickly after it dropped out. Has anyone else experienced this with the 1.20 Radio Rom? I currently have the Imate jasjam rom installed on my phone with the 1.04 bootloader.
Unsure if this is related, but the area that I live in has a weak UMTS network, but a relatively decent GPRS network. I'm thinking the phone is getting confused over which network to connect too.
It also seems that if I'm in an area with a pretty strong cellular strength, it doesn't drop out? Would I benefit from downgrading to the 1.16 Radio Rom?
Thanks in advance all.
Gene
I can also confirm that things added with that after a soft reset sometime it cant detect network..i have to manualy turn off/on the radio part....generelly it occures if i reset the set just after making a call or just getting disconnected from edge...
the previous 2 radio that i used 1.16 and 1.08 didnt suffer from those probs...
but the main benifit of 1.20 radio that i get is EDGE speed i can pump upto 220Kb (22-24 KB) download speed in flat when connected to pc as wireless modem but with the previous radios i can barely go 160Kb and the speed did uped/down regularly...
and somewhat strange with this 1.20 radio i cant search for network list manually when even i go to manual in network after sometime i get cant read error...but previous radios where ok in that par too...
and the last benifeat that i get with 1.20 is now the SIM STK menu is working.....
sajib said:
I can also confirm that things added with that after a soft reset sometime it cant detect network..i have to manualy turn off/on the radio part....generelly it occures if i reset the set just after making a call or just getting disconnected from edge...
the previous 2 radio that i used 1.16 and 1.08 didnt suffer from those probs...
but the main benifit of 1.20 radio that i get is EDGE speed i can pump upto 220Kb (22-24 KB) download speed in flat when connected to pc as wireless modem but with the previous radios i can barely go 160Kb and the speed did uped/down regularly...
and somewhat strange with this 1.20 radio i cant search for network list manually when even i go to manual in network after sometime i get cant read error...but previous radios where ok in that par too...
and the last benifeat that i get with 1.20 is now the SIM STK menu is working.....
Click to expand...
Click to collapse
Thanks sajib,
Glad I'm not the only one experiencing it. For me, however, it only occurs when it looses connection to the cellular network. After every soft reset so far, it has connected to the cellular network automatically. To me it doesn't seem to even search for the network. That is, after loosing connection, it is resigned to the fact that it can't connect to a network, so doesn't even try, unless I force it too. I think I have seen it connect automatically once or twice, but either way, it takes at least 10-20 minutes, sometimes it never connects, and I force a manual reconnect by turning off the phone and turning it back on. So is this a known problem with the 1.20 Radio Rom?
Try this...
I had the same problem on my TyTn. Took forever to WiFi connect. Then I found this registry setting:
[HKLM\Comm\TIACXWLN1\Params]
"dot11ShortPreambleInvoked"=dword:00000001
Now my WiFi time-to-connect seems much faster.
software_samurai said:
I had the same problem on my TyTn. Took forever to WiFi connect. Then I found this registry setting:
[HKLM\Comm\TIACXWLN1\Params]
"dot11ShortPreambleInvoked"=dword:00000001
Now my WiFi time-to-connect seems much faster.
Click to expand...
Click to collapse
Hi!
Thanks for the advice, but mine isn't a Wifi problem, but a problem with connecting to the cellular network.
Or do you think that your connecting to the WiFi network and the cellular network are one in the same?
i am using the 1.20 radio as well, but cant say that i have had any of the said problems... i have the cingular 8525 and have used the 2 latest cingular roms, the aku2.3 and 2.6.. but i did have some of the same problems with i used cingulars 1.16 radio
shogunmark said:
i am using the 1.20 radio as well, but cant say that i have had any of the said problems... i have the cingular 8525 and have used the 2 latest cingular roms, the aku2.3 and 2.6.. but i did have some of the same problems with i used cingulars 1.16 radio
Click to expand...
Click to collapse
Do you commonly get cellular network disconnects? I find that if I'm moving around the city or driving around in the car, the network connection is maintained, and sometimes will automatically find the network if it does get disconnected. However, it is only when I am home that the phone disconnects and doesn't try to reconnect once it has been disconnected.
Any idea of what might have caused this issue with you with the 1.16 Radio Rom? Possibly something to do with the AKU version? I'm using AKU 2.3.
Thanks,
Gene
GeneNZ said:
Do you commonly get cellular network disconnects? I find that if I'm moving around the city or driving around in the car, the network connection is maintained, and sometimes will automatically find the network if it does get disconnected. However, it is only when I am home that the phone disconnects and doesn't try to reconnect once it has been disconnected.
Any idea of what might have caused this issue with you with the 1.16 Radio Rom? Possibly something to do with the AKU version? I'm using AKU 2.3.
Thanks,
Gene
Click to expand...
Click to collapse
I too have the original problem but have not upgraded the radio ROM. I have the T-Mobile Vario II (sorry not sure what ROM that is) but often when I move from an area of either very weak or no signal to an area with a signal (coming out of a shielded building) I too get the same problem. Initially the phone shows weak (or even strong) signal strength but when I try to make a call I get the box up on the phone screen telling me it cannot connect. I have found that eventually it will, when left to it's own devices, get itself sorted out and allow a connection. But it is invariably quicker turing off the phone (via comm manager) then back on - this always results in a valid connection.
Perhaps the problem that you describe is not related just to the 1.20 Radio ROM upgrade?
tony.wheeler said:
I too have the original problem but have not upgraded the radio ROM. I have the T-Mobile Vario II (sorry not sure what ROM that is) but often when I move from an area of either very weak or no signal to an area with a signal (coming out of a shielded building) I too get the same problem. Initially the phone shows weak (or even strong) signal strength but when I try to make a call I get the box up on the phone screen telling me it cannot connect. I have found that eventually it will, when left to it's own devices, get itself sorted out and allow a connection. But it is invariably quicker turing off the phone (via comm manager) then back on - this always results in a valid connection.
Perhaps the problem that you describe is not related just to the 1.20 Radio ROM upgrade?
Click to expand...
Click to collapse
Hi Tony,
It could possibly be an application or the ROM itself causing the problem, however, I think its the radio rom in my case, simply because this problem only started occuring after I upgraded to the 1.20 Radio Rom. Previously on the 1.07 Radio rom, the phone would connect automatically and immediately. Also I just performed a hard reset after I discovered this problem, and it still seems to be occurring...
I also am sure that after a long while the phone reconnects, I have seen it try reconnect a couple of times. But then again, a couple of times I've left it for 10-30 minutes, and it hasn't reconnected. Unsure of exactly how it chooses to reconnect and when it tries to reconnect. You would think it would try reconnect constantly after a specified period, but in my case it seems very random.
GeneNZ said:
Do you commonly get cellular network disconnects? I find that if I'm moving around the city or driving around in the car, the network connection is maintained, and sometimes will automatically find the network if it does get disconnected. However, it is only when I am home that the phone disconnects and doesn't try to reconnect once it has been disconnected.
Any idea of what might have caused this issue with you with the 1.16 Radio Rom? Possibly something to do with the AKU version? I'm using AKU 2.3.
Thanks,
Gene
Click to expand...
Click to collapse
i actually get pretty solid coverage whether moving or stationary. especially at home since i live not a quarter mile from a cingular tower and i dont think its necessarily related to the aku version since i have gotten the same result with either 2.3 or 2.6. But i can say for sure that the cingular 1.16 radio is junk my biggest complaint was gsm calls cutting out and on my calls on 3G had a very weird digitized background noise, kinda sounded like a bad digital echo... 1.20 fixed all of that for me
shogunmark said:
i actually get pretty solid coverage whether moving or stationary. especially at home since i live not a quarter mile from a cingular tower and i dont think its necessarily related to the aku version since i have gotten the same result with either 2.3 or 2.6. But i can say for sure that the cingular 1.16 radio is junk my biggest complaint was gsm calls cutting out and on my calls on 3G had a very weird digitized background noise, kinda sounded like a bad digital echo... 1.20 fixed all of that for me
Click to expand...
Click to collapse
When I'm roaming around my connection always seems to be sustained. e.g, I've been checking my phone ever 1hour for about 24 hours, and have yet to see my signal lost. Is it possible that the phone is getting confused over which band to connect to? As I said in my first post, I have a relatively weak 3G/UMTS signal from my home (1-2 bars), and a relatively strong GPRS signal (3-4 bars). Presumably the phone is UMTS-preferred, and uses GPRS as a secondary.
I saying this, even if I go to another area which usually has 5 bars UMTS signal, I haven't seen the phone immediately connect. This was after about 10-15minutes waiting in that area.
Gene
GeneNZ said:
When I'm roaming around my connection always seems to be sustained. e.g, I've been checking my phone ever 1hour for about 24 hours, and have yet to see my signal lost. Is it possible that the phone is getting confused over which band to connect to? As I said in my first post, I have a relatively weak 3G/UMTS signal from my home (1-2 bars), and a relatively strong GPRS signal (3-4 bars). Presumably the phone is UMTS-preferred, and uses GPRS as a secondary.
I saying this, even if I go to another area which usually has 5 bars UMTS signal, I haven't seen the phone immediately connect. This was after about 10-15minutes waiting in that area.
Gene
Click to expand...
Click to collapse
yes, the phone is set to prefer the UMTS bands.. have you tried setting the band manually instead of it letting it autosearch? you can do it in the phone settings menu or use the app listed here: http://forum.xda-developers.com/showthread.php?t=286844
Hi guys, I'm hoping one of you knowledgeable people might be able to help please, I've done a bit of seraching/googling but not really got anywhere...
I've noticed over the last few days that my TD2 keeps losing reception in places where I normally have a very good signal - e.g. the handset will be sat on my desk at work for a while, and when I pick it up to use it to make a call, send a text etc I notice that the network icon on the taskbar at the top is showing an exclamation mark to indicate there is no signal. I have to power off the handset and turn it back on to clear this problem (I've tried going to the comm manager and disabling/enabling 'phone' but when I disable it I cannot re-enable it afterwards).
I was wondering if this is a problem with my handset or the network (T-Mobile UK)?
Anyone got any ideas please?
Device information in case it's needed:
ROM Version: 1.39.405.2 (47382) WWE
ROM Date: 04/07/09
Radio Version: 3.43.25.19
Protocol Version: 61.20t.25.10U
I had the same problem in areas where the 3G signal is weak. I disabled 3G and everything is OK. I also noticed a dramatic increase in battery life.
the handset will be sat on my desk at work for a while, and when I pick it up to use it to make a call, send a text etc I notice that the network icon on the taskbar at the top is showing an exclamation mark to indicate there is no signal. I have to power off the handset and turn it back on to clear this problem
Click to expand...
Click to collapse
I get this every 2-3 weeks (known strong signal area, no reception at all indicated), it could a bug in the Radio ROM, perhaps? Updating the Radio ROM might help. But this...
I've tried going to the comm manager and disabling/enabling 'phone' but when I disable it I cannot re-enable it afterwards
Click to expand...
Click to collapse
..doesn't sound right. I do this and it clears the problem without restarting the phone.
@ kskar - Sometimes I'm in a good 3G area when this happens (Manchester city centre, UK) and sometimes I'm not (at home), so I don't think this would be causing it.
@ Pete_S - I was wondering if it could be anything to do with the Radio ROM... I also tried turning airplane mode on/off in comm manager, but it usually won't come out of airplane mode either without powering off & back on.
You could also try constraining the phone to operate only in the UK bands (phone settings - Band - GSM(900+1800) + UMTS(900+2100)) and, if you only use 3G, set network type to "WCDMA".