GPRS problem (MDA Pro, T Mobile UK) - JASJAR, XDA Exec, MDA Pro General

Seems either I've done something (without noticing :? ) or T Mobile are having problems. when I try browsing any URL, the message "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again later" appears. Much the same deal with ActiveSync over GPRS (it says "Synchronizing" and then "Waiting for network") and Terminal Services Client ("Cannot connect with current connection settings. To change your connection settings, tap Settings.")
IS IT ME?
Anyway, it's going back today (to be swapped for a handset capable of resets) so I've brought my SPV HTC Canary out of retirement for a few days

Handset replaced, all problems solved :shock:
YOU CAN SLEEP AT EASE AGAIN NOW

Related

O2 XDA2s GPRS WAP SETTINGS NEEDED- AS NOT WORKING PLS HELP

hi i have an xda2s
the wifi works, but when out of a wifi area, i cant connect via gprs, it gives an error message saying " the answering modem has disconnected please check settings"
Any websites showing these gprs settings (even to check against what i have already) would be great. I am on contract with o2
thanks in advance[/quote][/code]
XDA2s
hi i have an xda2s
the wifi works, but when out of a wifi area, i cant connect via gprs, it gives an error message saying " the answering modem has disconnected please check settings"
Any websites showing these gprs settings (even to check against what i have already) would be great. I am on contract with o2
thanks in advance[/quote][/code] aslo does any know how to set up if i have a security key on my wirless i can not find settings
I had this the other week after Pi**ng around with my connection settings, positive I put everything back as it was but my XDAiis refused to connect to GPRS or Receive SMS (bizarrely I could send OK!)
Tried everything but in the end had to do a hard reset and that fixed it
jimmy are you on Payg or contract?

Connection preference settings

Hi,
I have had a search to see if this has been covered before but maybe I am using the wrong query.
I have an O2 Exec with the latest O2 Rom, and now when I do an email send and receive, the GPRS connection stays up. Whereas I could have sworn in the earlier ROM it disconnected after the send/receive.
I spoke to O2 and they assured me that it is supposed to do that, and since I only get charged for actaul data transfer, I can sit connected to GPRS all day for free (is this correct).
Now, my main question is. Say GPRS is up and connected, and I turn on WIFI or plug into my PC using the charger/sync cable and then do a send and receive. Will the Exec use these free connections or still route data over the GPRS?
I did a test and it looked as though when I did this, the GPRS connection was shut down, as after a send/receive and then disable WIFI, the connection setting showed a large U and not the connected icon.
I am now sitting with a GPRS connection active, email is set to manual and I have Pocket Weather set to 'Auto update on connection' and 'Auto update on Active Sync', but 'Use connection manager' is disabled as is 'Force a connect when not available'.
Should this mean that no data is used at all and that I can sit connected at no cost.
Sorry for the long rambling post, but I am a complete newbie to all this GPRS pda thing.
regards,
/Mad
related question - how to stop gprs connecting automatically
My wifi router at home is dodgy and sometimes the signal drops - this means my exec switches over automatically to GPRS (I'm not in a 3G area) and starts whacking up a big data bill before I realise. Is there anyway of getting it to ask me if I want to connect to GPRS - rather than it just telling me thats what its doing? Can't turn the phone off cos I still need to receive calls.
I did think of just scarmbling my connection settings, but now I've upgraded to the latest O2 rom the connections settings page does not show any existing connections! (I also can't get TomTom to run at all now but I guess I'll work through that one :-( )
Thanks,
John
I believe this is what you are looking for. Y
ou can set which connections programs use for thier internet access in Settings -> Connections -> Connections -> Advanced, Select Networks.
Choosing My Work Network or My ISP should stop programs sucking up your money.
Thanks PReDiToR I've tried that but it then gives me a 'cannot connect' popup instead of using the wifi - it seems as if there has to be an accessible gprs connection for it to ignore before it will try wifi :-o
What does everyone else do? Maybe you're all rich or the company pays for your data?
Thanks
Any luck yet with the GPRS / WiFi issue?? I have got the sam
webbyfoot said:
Thanks PReDiToR I've tried that but it then gives me a 'cannot connect' popup instead of using the wifi - it seems as if there has to be an accessible gprs connection for it to ignore before it will try wifi :-o
What does everyone else do? Maybe you're all rich or the company pays for your data?
Thanks
Click to expand...
Click to collapse
Any luck yet with the GPRS / WiFi issue?? I have got the same problem
Derrr...
EDIT: Hey I've just read what I've written below and its exavctly what Preditor suggested - funny didn't work when I tried ........ I guess it was because I was trying 'My ISP' without gprs settings - which complained - whereas 'My Work Network' without gprs settings allows the wifi to connect ... :?
I've now got a workaround for this - means going through the menus every time I DO want GPRS data - but thats rare till I get a better contract which will have to wait till my 12 months with O2 is up in November.. web'n'walk sounds good - unlimited gprs :-o - (could T-Mobile really tell when I was using my XDa as a modem for my laptop - which is forbidden in the terms of this contarct - and when I was just usng data for its own programs - which is allowed ??)
Anyway what I do is settings>connections>advanced>Select Networks> choose My Work Network for programs connecting to the internet. I have no gprs settings in My Work Network but it connects to wifi no problem.
So when I forget and I'm out of wifi range I get an error that it can't connect, so change the setting back to 'MY ISP' and GPRS kicks in.
A Today Screen shortcut to the Network Management screen would help - but I'm almost always using wifi so I haven't bothered.
John

Have GPRS/EDGE connection...but cannot connect to IE or MSFP

OK Guys I hope someone can help me here. I have an 8125. Yesterday I stopped being able to connect to IE or sync over the air using push mail.
Here's the weird part...I HAVE a gprs/edge connection. I am able to log onto web sites using Opera mini and I am getting regular updates on Pocket Weather.
When I open IE it says it's locating the page, then I get the message: "The page cannot be diplayed or downloaded because the connection was lost. Check the connection and try again later."
When I try to do an OTA sync, it says it's syncronizing, the little green wheel turns and I see the message "syncronizing folders." After a few seconds it stops and says "Waiting on Network." or "The server coud not be reached"
Again, I CAN connect using Opera mini, and my Pocket Weather is getting regular updates. I cannot for the life of me think of anything I've changed in the network settings. I have went in and tried changing the network from My ISP to Media Net. This did not help.
Please...anyone...ideas???

Problem Accessing the internet / "modem has disconnected"

Hi,
I have a M700 unlocked from orange. I followed the instructions on flashing the radio and can confirm that the GPS works. I am on T-Mobile "Web and Walk".
I am having problems accessing the internet. I click explorer and navigate to news.bbc.co.uk. A box appears and says "Connecting to Orange WAP, Connecting to GPRS, 3G..". A couple of seconds later the bbc page appears immediately followed by a box that says "Can't Connect. Dialled: The answering modem has disconnected. To check your connection settings and change them if needed tap Settings".
Does anyone know what the problem is?
For example, in settings, Do I need to "Add a new modem connection" or perhaps something in Advanced/Exceptions.
Many thanks for any help.
Your problem is that your M700 still has its settings for Orange, so your internet connection connects to the Orange servers, which take a short time to realise you have a T-Mobile contract, so close the connection,
You must remake all your connections (MMS, Web, WAP etc) to point to T-Mobile's servers, which will then make use of your Web'n'Walk capacity.
Go to HTC's Update Page where there is a link to download a network configuration tool- this has to run from the PC via ActiveSync
i thought u could just set the phone up with T-Mobile access points.
Thats what i did on the phone. Took like 30secs but im on orange.
cheers i will try later
kame1986,
pls can you advise on "T-Mobile access points".
are they on their website. had a good link and cant see anything
I had the 'modem disconnected' problem last week. I could not fathom it from any settings, nor did setting up new connection settings for orange internet or WAP do anything.
So I thought i'd try a good old fashioned soft reset, and hey-presto success!
I get this on my HTC
I get the modem disconect message every now and then, the only way to cure it is to restart and all works fine.
I have also had an issue where the phone wouldnt connect to the network a couple of times, again a restart and all is well.

Cannot Connect ActiveSync via GPRS using MyWork Network

Very Strange Problem with ActiveSync over GPRS.
I upgraded Imate JasJam WM6.0 to HTC HD2 Telstra WM6.5.
Device uses activesync over Telstra NextG to My Work Network with Exchange Server 2003. Setup the new HTC with the same work network authentication credentials, used the same Activesync credentials for Exchange Mail Server. I now have the default Telstra Internet connection plus MyWork Network connection. The new WM6.5 connections area is a little different but not too difficult. I started it up and worked first time. Fantastic.
I purchased another HTC HD2 and did the same for a work colleague. Once again worked first shot. Fantastic. Couldn't be happier with the trial.
Purchased 10 more for the rest of the team to upgrade their Jasjams. Setup the next one and no worries with the connection but it would not start active sync. Then setup the next one, with exactly the same problem - activesync spins for about 30secs then pops the 'Cannot Connect' error. Then I setup the next HTC and it worked perfectly. The Jasjam upgrade program is now stopped pending resolution!
So we have 3 that will sync to exchange mail and 2 that won't. I still have a drawer full of brand new HD2's so I try other devices, same problem. I move the SIM back into the JasJam, no problems so its not the SIM or the user credentials. So I try using my own credentials into a HD2 that won't sync and get the same problem, HOWEVER, without touching my own working HD2 whule testing the faulty one, my own device will now not sync either.!
The Work Connection dials telstra.corp and my credentials establish the connection OK which does work and can run other remote apps. The cannot connect error has a blank where you would expect to see the number dialed so it means that activesync no longer knows how to connect. If I change the internet connection from Telstra Internet to MyWork Connection then activesync works OK. Then change it back to Telstra Internet and Activesync still works OK, so that seemed to solve the problem, but now the device cannot connect to the Internet. This is all very strange.
Have tried internet/dedicated setting but this seems to ignore me anyway.
Have tried diabling '...Faster Data Sync..'
Device syncs via a USB/PC connection without a trouble.
Anyone got any ideas. Thanks
Workaround found but its still strange behaviour.
On the HD2 the Telstra connections can't be edited so I created a new one and supplied the access point, IP address and proxy from the old JasJam. The HD2 now has my work connection and my own version of the Telstra connection. This seemed to do the trick. I now have Internet from Telstra and activesync via GPRS to my work Exchange Server.
However what caused Activesync to not know how to connect in the first place?
I would appreciate any ideas you might have. Thanks
I have been having exactly the same issue as posted above and have been tearing my hair out for the last couple of days trying to fix it.
I am syncing using ActiveSync on my HD2 ( WM6.5 ) to Google calendar using google sync and was getting the same unable to connect error or ActiveSync just sitting there saying Waiting for Network.
Syncing worked fine if I connectd to my Wireless network but OTA just wouldn't work.
After much googling I came upon this thread so tried setting up a new connection to Telstra Internet but this didn't fix it.
But then I happened upon the solution, so thought I'd spend the time posting it here in case it can help somebody else with the issue.
Open Tools/ActiveSync on the HD2, then Menu/Options.
Highlight "Microsoft Exchange" and press Settings.
Assuming your settings are already entered and correct, press Next until you see the list of what to Sync (Contacts, Calendar etc).
Now press MENU and select Advanced.
Under Connection, change this to Internet (click OK if you get a warming about not using a dedicated connection) , and press Save then Finish, and finally press OK.
As soon as I did this syncing worked via the Telstra Internet connection and has worked perfectly for the whole of today.
So I hope this helps somebody else out there who like me may have been googling for ages trying to find a solution to this issue.
No Activesync Through Telco Connection
I was also having activesync issues. The connection worked fine via WiFi through any access point (home, work, friend's house) but would not sync through Telstra Internet.
I was trying the "internet" option rpalmer68 mentioned when I stumbled upon the "Sync data when roaming" setting in >SETTINGS >DATA SERVICES >ACTIVESYNC.
After turning this on magic began to happen. All working perfectly.
I realised that I still had the "internet" connection set as above and went back to change it when I noticed it had changed to "dedicated".
I am using stock standard Telstra issued HD2 and haven't needed to modified any network connections.
This may be a simpler solution to try with the same outcome.
I had the same problem with my HD2. Changing the "Sync data when roaming" made no difference.
But rpalmer68's solution worked perfectly.
I noticed that I had to set the connection to Internet (this made it work). And then, when I checked the settings later, it had changed itself to Dedicated.
Setting the connection to Dedicated myself did not solve the problem (it changes itself back to blank).

Categories

Resources