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I sent my Imate JasJar in to the repair company in the UK (SBE). The problem was an extremely loose screen hinge. It was so loose that the screen would move freely past the usual 180 degree stop. It would also click when opening and closing the screen.
I decided to email Imate and ask there opinion on what to do about this. They immediately responded saying that I should send it in for repair, and they duely issued me with an RMA number, and procedure for getting it shipped to SBE. All of which I did with no problem at all. so far so good.
7 days later, and I get a letter in the post from SBE, stating that they have found the screen to be dead and have replaced some screen connectors, and that it is not covered under warranty and that I now owe them £40 before they will repair and send it back to me. They have got to be kidding me..
There has never been any form of electrical problem with the device whatsoever. I only had a purely mechanical fault that I-Mate themselves agreed to fix under RMA conditions.
I am absolutely furious, as I have tried to get hold of the i-mate representatives on 4 occasions with no success. I think they are ignoring me now. And i cant even get through to SBE on the telephone..
What the hell is going on.......I bought this device at considerable cost, for the price of a small laptop, and it has lasted me less than 3 months, and now I have this to deal with....
Anyone have any contacts within Imate or SBE that I can talk to? Or any advice for me in progressing this further.
I dread to think what my JasJar will look like when and if I ever get it back. Not to mention the fact that I've been without it for 2 weeks now, and that is very hard to deal with in itself.
My advice to anyone who is considering buying one of these devices would be - what a great bit of kit, has its little quirks, but nothing you cant work around, well worth buying, only dont buy it from I-Mate, go for the Orange, O2 or T-Mobile versions, because at least you will be able to use there warranty channels.
I'd keep trying Imate. Be polite but firm in your emails, ask if they authorised the repair of the screen and state that as far as you were aware this has been done when there was no fault there in the first place with no authorisation from you...
Then
It might not be a bad idea to write to SBE enclosing a copy of your original email to Imate describing the fault you had.
State very clearly in the letter that there was no screen fault when you sent the unit to them and that they have 7 days to repair the device and return it to you in a fully functioning state.
Copy everything you have on this then pass it all on to your local trading standards... you must give a company you have issues with reasonable time to respond, so 7 days should be fair enough.
I'm presuming here that you definitely didn't have a fault with the screen?
If Imate have told them to repair it under warranty I don't see why they are trying to charge you, if Imate or you didn't authorise the repair to the screen then the company doesn't really have a leg to stand on and trading standards should be involved. I can't see why dead screen wouldn't be covered by a warranty anyway..
It's concerning me, my MDA pro is currently away to fix this very issue (a dead screen).
Lots of people have problems with I-Mate support. Look here:
http://www.howardforums.com/showthread.php?p=6599566#post6599566
oh boy! this worries me too as my Jasjar was already shipped to be replaced.
If it's been damaged in transit, then presumably the next step is to claim on the postal insurance you used.
Joe
warranty claim honoured, arrives back tonight
I've managed to convince them (Imate and SBE) that this is indeed a warranty claim, and they have now agreed to repair it as such.
They're trying to tell me that normally this type of damage is not covered under warranty, but will make an exception - this time only. (can you believe it)
All I know is that when I sent it in to them it had a mechanical fault that they originally agreed to repair under warranty and duely issued an RMA number. There was never any type of dead display (this is what they claim).
I've fought hard to get them to agree to repair it, what a battle it's been.
I only hope that when I receive it tonight, it will be in good condition, and look as it did when I sent it in, except of course for a repaired hinge.
I'll report back tonight when I recieve it.....
good luck.
I received a replacement MDA pro yesterday, after my screen died, under warranty, however the space key is dodgy on the new one, I'll see how I get on with it for the next week and decide whether to return it or not!
faulty, sent it back...ggrrrrr
Unpacked and examined it thoroughly, first impressions were.....very good, they have actually replaced the whole display case and hinge, looks gr8, and hinge is now very tight, as it should be. so far so good, but wait.....
Installed battery and powered it up......the screen is displaying everything upside down and back to front......can't believe it.
I soft reset it.....no difference.. I hard reset it....no success, still the same.
I even tried re flashing the firmware with factory imate release, but still the same......
I tried the screen in every possible position, but no matter what I do, still the same inverted bloody image.
I'm so pissed off. I've sent it back in to them for another round.
So much for quality control.
Will keep you guys updated.
I can add to this...
I do repair phones and there was one case in which Jasjar was rotating 360 deg and everything on the screen was looking as a mirror image..
If u carefully look at the manual u will see that there's a bunch of cable which pass thru a small hole and then again spread in the touch screen panel part...
the hinge is actually revetted and locked..but if somebody applies a bit of pressure the revet loses the grip and thus allows 360 deg rotation..
but by doing this it twists the wires so much that they get stressed and do not pass right info to the display..
What I did I untangled the bunch and I got back the screen working fine...only the switch outside(for taking and rejecting call when screen is shut) are not working....but everything is just fine...
so people at service center might not hv done their job perfectly
Re: faulty, sent it back...ggrrrrr
I sent an Imate sp3i to SBE and the hamfisted numptys cracked the aeriel cover when they removed it. Also, the chewed up the warranty sticker removing the screw and didn't apply a new one. Sadly I only noticed the cracked aeriel cover when taking it out of SBE's packing box 5 weeks later - I'd only done a cursory check on the fault repair when it arrived :-(
Warranty Issue
If you are going to check on jasjar when you buy it, it comes with a sticker in front giving you instruction to rotate the screen 180 degrees clockwise. When you try to rotate it the other way around, the coaxial cable that connects the lcd to the board panel will break giving you a white screen or sometimes display is there but touch screen is not responding. When the technician opens the device he will see it immidiately and from there they will consider it customer abuse meaning you voided the warranty and you will be charged for the repair
Warranty Issue
If you are going to check on jasjar when you buy it, it comes with a sticker in front giving you instruction to rotate the screen 180 degrees clockwise. When you try to rotate it the other way around, the coaxial cable that connects the lcd to the board panel will break giving you a white screen or sometimes display is there but touch screen is not responding. When the technician opens the device he will see it immidiately and from there they will consider it customer abuse meaning you voided the warranty and you will be charged for the repair
For the love of god....surely we dont have such stupid people in this world.
Latest Update: SBE say that the machine has failed quality control and is with the technicians.
They won't tell me anything more...I'll just to have wait and see what they blame it on this time. No doubt they'll come up with some **** and bull story blaming me in one way or another, and then try to charge me too.
Will keep you updated when I find out more. There is no sense of urgency with this company, so frustrating. At least my Sony Ericsson P900 is holding up perfectly while I wait.
I have to say the QC on these devices is very poor.
MDA #1: Clicking hinge, something to do with the plastic shell at the back where the USB port is I thought.
MDA #2: Metal plate not glued in correct and scaping my face during calls (it's quite a sharp edge)
MDA #3: Dodgy keyboard - keys sticking out and whole keyboard set at a rotated angle.
MDA #4: Dogdy hinge again, very loose, looked like a refurb to me
MDA #5: Camera fault - big white blown pixel in camera itself (not the screen)
Result? I got a Vario and took up the early Jan O2 Exec offer. Exec is fine by the way, but they creak more than MDA's (dunno why).
Vario is def. built more solidly. And the P900 you mentioned keeping you going just demonstrates the quality differences. A P900/910 is one of the few phones which will withstand a nuclear holocaust (probly) and is built like a brick sh*thouse.
Sony build em like Merc's and HTC build em like Vauxhalls (Holden for our antipodean friends, and Opel for our European friends).
Update
I've just been told that they're(SBE) awaiting spares from Dubai, but they cant tell me what's wrong with it????? so who knows how long this will take.
This is so frustrating, but hey I've got my trusty P900.
I've been told that they are still awaiting spares which should arrive by the end of next week. ???????? (They tell me 6 weeks to get the shipment in)
Can't f&*%ing believe this, do they send the spares over via ship? how can they expect a customer to be without a device for 2 months....This is a complete joke. Why don't they send them airmail.
They tell me that they have to replace the complete system board. Surely it would be easier to simply send me a new device??? Surely I can demand a new device?
I'm certainly going to get in touch with I-Mate again (3 million'th time), I will demand a replacement device.
GGrrrrr................
I received my JasJar tonight.......Yehaa, at last, only two months later...
Despite my reservations and lack of trust in SBE, I have to say that they got it right this time around.
They've replaced the complete system board and as a result I have a new IMEI number too. In addition to this, they had previously replaced the entire screen housing and hinge, so the phone is, and looks as good as new.
I'm in the process of putting it back to my liking with all upgrades/software/hacks, but so far all is functioning really well.
I'm happy again, i just hope it lasts this time around.
Thanks to all for listening to my problems
I received my JasJar tonight.......Yehaa, at last, only two months later...
Despite my reservations and lack of trust in SBE, I have to say that they got it right this time around.
They've replaced the complete system board and as a result I have a new IMEI number too. In addition to this, they had previously replaced the entire screen housing and hinge, so the phone is, and looks as good as new.
I'm in the process of putting it back to my liking with all upgrades/software/hacks, but so far all is functioning really well.
I'm happy again, i just hope it lasts this time around.
Thanks to all for listening to my problems
I too had a equally bad experince with SBE (7 weeks, 2 returns, 10 phone calls and the threat of reporting them to trading standards before my phone was repaired) . I can't imagine why Imate tarnish their image with their ongoing association with such a company.
I have an XDA Exec which was dropped from a height of approximately 80cm.
It fell on my foot, then a Tiled Floor, which would normally be fine for any other device, however the battery fell out and the Phone no longer turns on.....
Any Ideas on how to resolve the issue?
The Fall was really, really, really low impact....
I'm in Melbourne, Australia so If anyone knows a Local Repair Centre... Fantastoc
VolarisPtyLtd said:
I have an XDA Exec which was dropped from a height of approximately 80cm.
It fell on my foot, then a Tiled Floor, which would normally be fine for any other device, however the battery fell out and the Phone no longer turns on.....
Any Ideas on how to resolve the issue?
The Fall was really, really, really low impact....
I'm in Melbourne, Australia so If anyone knows a Local Repair Centre... Fantastoc
Click to expand...
Click to collapse
why dont you take it apart, and see if its visually fine on the insides?
look around, and you'll find a detailed service manual.....that should help!
btw, it isnt really hard to take it apart and put it back, i've dont it 4 times already to tighten my hinges!
San
sorry to hear that, Ive heard its a bit sensitive.
I agree with the above post, pull it apart and get an idea wats going on. just make sure you put those lil red stickers back untouched for warrenty's sake, oh and dont tell the repair centre u dropped it, just say it stopped working.
good luck
Hi,
I dropped mine from a similar height onto a relatively thick caprpet, and do you know what? The red locking device that holds the battery in place ACTUALLY SNAPPED OFF. i.e. incorrectly designed, the battery is too heavy for the plastic - go figure that things do not work on your device for a similar drop.
I find it so incredibly piss poor that such an expensive (and friggin HEAVY) device is SOOOO fragile!
(Also can't belive how pathetically crap the camera is, but that's another matter).
Andy
underwurlde said:
(Also can't belive how pathetically crap the camera is, but that's another matter).
Andy
Click to expand...
Click to collapse
I disagree, i think the camera is good, compared to most other 1.3mp phones
OK - however, you'd expect that a top of the range 'phone' such as the Xda would use a suitably outsanding camera module. It does not, rather it uses a bog standard one as used by most other 1.3mp cameras - why would this one be 'better' when compared to 'most others'?
I think I must be doing something wrong!
Andy
i see your point, maybe the camera looks better because of the xda's lovely screen
...or because you've just spent £600 and you want it to be good.... :wink:
Thanks for the Information:
The Unit has the Red Power Light when connected to AC Power.
This light is only present if the Battery is removed when charging..
The Unit will not power on with just the AC Power.
The Unit will not power on with Battery Power.
I'm hoping its just a Battery Issue
Interesring Development:
When I plug it in to USB with the Battery In it now reports as "USB Device Not Recognised"
i remember, this happened to mine once but i didnt drop it. i just left the battery in and put it on charge overnight and it came on in the morning.
underwurlde said:
...or because you've just spent £600 and you want it to be good.... :wink:
Click to expand...
Click to collapse
i actually only paid £120 , but its still a lot of money.
VolarisPtyLtd said:
I have an XDA Exec which was dropped from a height of approximately 80cm.
It fell on my foot, then a Tiled Floor, which would normally be fine for any other device, however the battery fell out and the Phone no longer turns on.....
Any Ideas on how to resolve the issue?
The Fall was really, really, really low impact....
I'm in Melbourne, Australia so If anyone knows a Local Repair Centre... Fantastoc
Click to expand...
Click to collapse
I dropped my Exec exactly the same height as you, but fortunetly it's still working, but the screen is break, there are a lot pixel off, but i still can use it there is no hardware problem ex. hang, the only worst part is the screen.
Anyone know where to service Xda Exec in Asia?
because my Exec is imported from UK.
Yeah.. maybe you can use your warranty, but don't tell the retailer you dropped it. :twisted:
"it stopped working, maybe there is software crash"
whoops... is that rite to do that?
hahaha
Hi all,..
My screen got broken 3 weeks ago. It didn't fall or something,..I just got it out of my pocket and the inside of my screen was suddenly broken...
Now it comes,..T-Mobile netherlands SUCKS! They said to me: sent the device to the t-mobile repair shop, and it will be returned after 10 working day's. Because I haven’t got much convedence in the T-mobile company I phoned them up every 3 days asking for a status update.
2 hours ago T-mobile said to me that the device is sent back to my house with a bill, and not repaired. This bill is for opening up the device to see what's wrong with it. (screen broken!). The T-mobile employee told me that the bill is 42000 euro's. This should be 42 euro's, and it's not correct because it is under guarantee. Opening up the device is free of charge because the device is less than one year old! Within one year the diagnoses for the repair shop should be free, but therefore I needed to send the guarantee ticket with the device for repair,..WHICH I DiD!
So,.. now I haven’t got my pone back, the postman will bring it with a Bill of 42 euro. T-mobile advised me to not accept it, and let it be sent back to the repair shop. They will have a look at it and phone me up when they know more about the problem and agreement. So another two weeks.... PFfffff
This is not the first problem I have with T-Mobile Netherlands. Some time ago I bought a GPRS bundle for 9 euro,..unlimited GPRS. T-mobile told me that it would be activated in 2 hours, so i used it the other day to be sure that it is activated so I would pay huge amount of money for the data. ....... At the end of the month I received a bill: 192,- euro for data,..They didn't activate it. Nothing I could do,..just to pay it.
So,... My advice,... not to go to T-mobile!
Arjan
Hi! I Love ( D ) my TD2... to bad my touch screen broke already (2 months after purchase) without dropping it or whatever.. Screen and phone works normal.
Im just curious if there are other people having this problem jet?
Do you guys think im f*ck'd? or does htc replace touchscreens within warranty?
if not; Does anybody know what the costs may be for replacing a touchscreen? And is it possible to replace only the touchscreen or must the whole screen be replaced?
A lot of questions , i know.. hope someone can give me answers.
Thank you!
new screen
see here, a similar discussion: http://forum.xda-developers.com/showthread.php?t=537654
if the screen broke and it was not your fault, warranty should cover that ... it seems that buying a new screen and putting it is easy ...
thnx for reply georgeono! guess i'll try warranty first.
same here...touch screen cannot sense any form of touch
Hm.. to bad man. when i put my phone under a bright lamp or in the sun i can see some kind of liquid under the screen(so i know its definitely broke..), same at yours? did you contact warranty jet?
i guess the screen is just not that strong, cause i have treated this phone much much better then my old htc touch and that touchscreen is still working..
my batt went flat...
I go home and charge it..
before full charge, I sms and it is not working anymore..
Soft reset or hard reset no use..
Next day, I see the "liquid" screen under sunlight...
I also take care of it well as this is my first pda and most expensive hp i ever bought...
Going to sent in on this coming thursday...
How about ur warranty, void or consider under warranty??
havent found time jet to send it in but i'll send it tomorrow so i'll let you know. .
I have had the same problem. I sent it back last Friday and have had notification on Monday that it arrived at HTC, but the tracking details they gave me don't seem to do anything. They say it'll be 5 to 10 working days before I get it back.
The engineer on the phone pretty much straight away described the problem as 'LCD Leak' and that was also stated on the postage label they sent through to me.
I found a short term fix for the problem before i sent it off: When you see the touch screen has the patch of liquid inside, use a piece of sellotape or other sticky tape and gently pull the touchscreen outwards away from the phone and it becomes usable again as long as no fluid is touching the screen any longer.
Hope this makes sense.
edit: I got my phone back and the same problem was still occurring - it looked like they had simply take taken the screen off and put it back on again. It has gone back again, but hopefully this time they will actually look at it.
hm i tried your fix but it didnt work for me ..thnx for the tip anyway!
Same like here I think:
http://forum.xda-developers.com/showthread.php?t=522813
I had to sent it back for a repair. Right now my repaired phone starts to get the problem again
kaas11 said:
Hm.. to bad man. when i put my phone under a bright lamp or in the sun i can see some kind of liquid under the screen(so i know its definitely broke..), same at yours? did you contact warranty jet?
i guess the screen is just not that strong, cause i have treated this phone much much better then my old htc touch and that touchscreen is still working..
Click to expand...
Click to collapse
i had the same problem and i can tell you this is caused by too much pressure on the screen. it seems the screen does fall into the phonecase and therefore free itself from the glass. take care with that phone in the pocket!! also the manual says, take out the phone of the pocket when you sit down!! i was shocked when i read that... i mean.. wtf.. what is the idea of a mobile phone which you cant have in your pocket???
haha , and they used to call it a pocket pc! too bad i havent read the manual BEFORE i bought this fragile peace of sh..
kaas11 said:
haha , and they used to call it a pocket pc! too bad i havent read the manual BEFORE i bought this fragile peace of sh..
Click to expand...
Click to collapse
Your just a very unlucky man...
I really love my TD2 and it's working as it should be.
I do not use a case and have it just "naked" in my pocket (without keys and other stuff in my pocket) and its no problem, no scratch...
And i don't call it fragile, ok... it can break easier than a rock in your pockey but still..... I don't know how your TD2 is but mine cant bend a 1/2 mm, it's pretty though.
Phone fixed.... For now
I have received my phone back after a second trip back to HTC and it appears that they have replaced the whole frontage of the phone as a tiny scuff on the metal bit and a miniscule scratch on the screen have gone. The internals of the phone are the same as it has the same serial number and IMEI number.
Its all working so far, I've had no evidence of the fluid in the screen as yet and hope not to again!
Send it back and it will be mended eventually!
Had a similar problem, after 20 days the display broke (not on the surface but under it) because of...who knows, maybe direct sunlight since it was on the seat of my car.
Now, after reading the post, I see it's not a singular problem but also other lucky customers are dealing with it.
The real problem is HTC service. I contacted HTC Italy and they told me to take the PDA to a collection point along with a letter describing what happened since I asked for the warranty cover. After 20 days they told me I have to pay 126€ to repair my D2 because the service decided that it was due to my manomission (aka : you have lied to us). After some enraged mails I sent to them, they replied me I should contact HTC in UK to have the warranty. I decided to pay to have my phone back quickly but until yesterday no answer.
Today I sent another email and HTC replied telling me that the service center is closed for holidays until 24th...
I let you imagine how disappointed I am with HTC and they call it HTC Service Excellence.
Ok, it was my fault...I knew I had to buy the spare part on my own and change the LCD but I trusted the HTC name...big big big mistake!
Just consider those experiences in case you think to send your phone back to HTC service...I will never do this again!
Thank you guys, now I know for sure it was not my fault.
I have my TD2 now 3 month and I recognize the problem others mention. Although this problem is a fault, the system is not broken.
When the phone blocks, look for the "liquid" below the screen. It can be very small to fingertip size. The screen is not broken but the touch screen sticks to the display screen. It occurs by applying some force while using the touch screen. Of course this should not happen but it locks the phone or results in unpredictable touch inputs. IT IS NOT BROKEN.
It can be easily solved. Just wipe, with some pressure, with your thumb over the touch screen starting from well below till above the affected area. The touch screen detaches from the display screen and everything works again.
The solution would be a mod by HTC to prevent the two screen from sticking together.
I hope this helps by preventing people to send their phone back and foreward unnescessary.
Just send in my TD2 today for the same reason. Hope they wont simply "lift the surface up" and send it back to me.
repaired!
i had to wait a long time, but i got a message today that the phone is repaired within the warranty by an external repair service. Hopefully the problem is solved now, but im very glad to hear its not gonna cost me 200 euro's or so!
for the dutch : ondanks alle slechte verhalen over dynafix (volgens mij de gebruikelijke repair service voor een htc telefoon in nederland) is het toestel gewoon gerepareerd zonder onzin over drukschade etc. !
update
got my phone back yesterday , in fact they replaced my old phone with a brand new one! Totally free of costs. So i'm a total htc fan again!
kaas11 said:
got my phone back yesterday , in fact they replaced my old phone with a brand new one! Totally free of costs. So i'm a total htc fan again!
Click to expand...
Click to collapse
Are you sure it's new? I thought they replaced mine as well (after a LOT of phone calls and hassle), but the serial number is still the same.
The counters had been reset, so at first I thought it was a brand new one...
So after almost 10 months of service, my X1 is being sent to a repair center today.
I tolerated the cracks throughout the case (didn't bother me) and my front facing camera was jacked. However, today whenever I slid the keyboard out the screen wouldn't change orientation and would freeze. I did a soft and hard reset -> samething happened so I got my RMA number and will be shipping the phone out today.
What are peoples experiences with the Bloomington, Indiana repair shop?
SE says that a repair normally takes 7 to 10 business days to have your phone fixed, but my phone was in repair for over 22 business days so I didn't have my phone for a month. Depending on your issue you might get it back quicker. My problem had to do with a messed up flex ribbon causing the screen to turn black when in landscape mode. From reading other posts from people who had cracks, they got their phones replaced and they got theirs within that 7 to 10 business days time frame. Hopefully you don't have to wait as long as I did.
Good Luck!
My phone repaired and shipped back out in about 3-4 days. Their estimation is always 7-10 though.
Was pretty fast and painless.
Just got my phone back, that was quick! I was kinda worried after all the horror stories, but they fixed all my issues (bad front facing camera, cracks, no screen rotation). Even the wobbly optical pad.
I think what they did is they took the front faceplate (metal) from my old phone and put it on a new phone. Phone feels a lot more solid. Got a brand new screen (my old screen had a light scratch on it).
All in all, I give SE Support an A+.
i might send my x1 to india next time then for repair. the uk is useless
Jasand said:
i might send my x1 to india next time then for repair. the uk is useless
Click to expand...
Click to collapse
This was in America btw.
First of all, hello to all Note 4 owners and my deepest sympathies to those affected by this "bug" (whatever it actually is).
I got used Note 4 in March 2016. It was trade in for my Sony Xperia and guy told me he had it for around a year. I liked this nice device. It had great display and served me very well. Excellent, even better term.
It was until December 2016 when dreaded bug appeared, and I knew nothing about it at the time. You already know it - lags, restarts, freezes, unable to turn on, going to download mode, harder and harder to start up...
How it happened is what amazes me most. I have 2 batteries, both original. I exchange them sometimes when I am on longer time without charger. This night (before it all happened) I let phone charge down to 0% because it showed false % in battery bar. It would die at 15% and not charge over 92% for example. This was factory battery and not my spare one I got later. I found out battery % is reset each time I let it charge down all the way, then after it shuts down I charge it up and it fixes the percentage bar temporarily. Anyway, as I was saying, that night (day before I experienced the bug) I wasn't in a good mood and phone died on me sometimes in the early night. I was annoyed and I started up the phone, it got to homescreen then shut off because it was empty. I did it again. This time it got to boot animation. Again. Again. How foolish of me. I did it until phone couldn't be turned on at all. Then I set it up to charge and left it overnight. Tomorrow I took it and left to work. It was peak 100%.
Around 10AM I got some messages on facebook messenger, and I wanted to check them out and reply, I took a break from working. In middle of my typing, phone simply froze. Froze, it wouldn't react to physical buttons, virtual keyboard, nothing. Screen was on non stop with frozen facebook messenger, virtual keyboard on screen and my unfinished message.
I took out battery and turned it back on. Phone was never the same since then... First "light" freezes and after second or two it "let's go" and all messages I typed appear instantly in messenger. Sometimes I press power button to wake device it wouldn't right away. It was getting harder and harder... after investigation I learned about this production "flaw" from samsung, I've read many pages about this error, many of those here on XDA (by the way community here is wonderful)...
I bought another device because Note was getting in state of unusable. I left it alone on table and it stand there for some time.
I couldn't give up it's wonderful screen, power, pretty TouchWiz... and after I've read a lot about this, I decided to buy new motherboard. I got one from ebay in late August and it arrived sometimes in middle September. 60 US dollars. I asked seller will all functions work, is IMEI blacklisted, is WI FI working, does it has good memory chip (which is culprit for bug it seems) and seller kept saying to me everything works, is tested one by one before shipping, and he said "it must work, 1 year warranty!" I smiled a bit, it's how he said it.
I ordered also some tools for disassembling phone as I wanted to do it myself. Very cheap, 7$ and there is everything there, really nice kit. It got to me before motherboard. Then it arrived. Same night I wanted to do it, I couldn't wait to use my note again. I missed it.
One friend at work which owns mobile store and repair, told me to wait until tomorrow, he will do it for cheap but I was not patient enough. I thought I can do it. After couple of youtube videos I started it... Bottom line is I didn't heat up the device to loosen the glue and I ended up breaking the screen... And couldn't attach screen to motherboard, because Samsung made it hard without removing the screen too. I went to my friend and he scolded me for not waiting few hours and eventually found me used screen for 75$ more... They are 150$ around but he took it from some friend of his own to help me because he felt sorry and he got that friend's phone, got out the screen and transplanted it to my motherboard and casing over for free. I have working Note again...
Now, I don't know what to do with it? Do I sell it? Use it? I felt free to attach some screenshots from it, to add up to collective knowledge of XDA (it was my intention with this story in the first place). Who knows... maybe some info from here might help someone, sometimes.
Phone info showed my phone (motherboard) is made in 01.2016. Brickbug check app can't identify the memory chip (shows production date as 11/1999 which is not possible for note 4). It is fast now, one screenshot proves it. Friend said he stress tested the board (whatever it means) and it seems fine. All functions work, I tested everything too. Board color looks different - shade of green is different. KNOX warranty void status 0x0.
What is opinion of fellow XDA's about this? Do I use this thing, sell it... it cost me more than it's worth, and selling it will be just extracting mere costs I invested. But I like the device... I feel like just going through with it, whatever happens this time... maybe my pain with emmc fail is over.
Maybe some other members reading this, can screenshot their brickbug check app statuses? Those which have "healthy" devices and those having emmc issues too? Maybe we can build database of good chips, and which devices may be "safe"... I will sure add my results here in attachments.
I wish everyone owning this good little device much luck and as less problems as possible...
PS Mods can move thread to some other one regarding this issue but I'd like it stays thread of it's own... but I will conform to decision of Mod team. This is wonderful and helping site, thanks goes to owners which built it and mod team keeping the order, as well as userbase for contributing to collective knowledge and "hacking" the android and devices in a good way.
StreetKing
Two and a half years and still no issues. I'll gladly contribute to your database since I seem to have one of the "good" chips.