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Hi, I’ve just changed my mobile to an XDA Exec, had it for about a week and just noticed today the screen seems a little lose where the twisting joint is. I’ll try and explain this: With the XDA sitting on the desk and the screen open (at 90deg to the keyboard), if you put your fingers on the top of the screen assembly, it will rock noticeable from side to side (left/right), which is then more noticeable when it’s closed up. It almost feels like there is enough play in it to cause some damage if not careful.
What I’m interested to find out is, is this normal? Is it normal ware (given it’s a week or so old) or is this something that isn’t right and needs some attention?
Also is it possible to tighten something up to stop this and are there any disassembly guides available for the screen assembly?
Cheers
Matt
same here!
same problem with my xda exec, it has a slight wiggle but then it really bothers me. is there a way to tighten the joint or a service center that can do the tightening? im from toronto. thanks!
Hi, At least I'm not the only one, driving me mad too every time I pick it up....
Do you remember if it did this when you got it or has it started over time? I'm wondering if I can get it repaired under the warrantee or if this is just a "Feature" of the hardware.......
Alternatively I'm interested in finding out how to take the screen section apart. Has anyone got any pictures of the innards? And if that is actually worth doing, e.g. is there a nut that's come loose and needs tighten?
Cheers
Matt
The common problem I have found is that the screw on the hinge by the screen pivot comes loose. Look at it with the screen 90 degrees out, It's obvious. It has happened on my last 3 Execs. The screens seem to be easy to damage.
Try removing the screw, adding a little super glue or whatever your local glue is and tightening it quickly. Works for me
i little wobble is normal considering you have a relatively huge screen on that end of a lttle metal base plate with one screw holding it on.
if your screw is tight, but you can wiggle the screen back and forth your base plate may be bent.
this happened on my UNI after a dropped it. the plate was noticabley bent convex. when this happens the base plate isn't supported by the plastic of the case. i removed the single metel screw (described above) and detached the screen from the rest of the case. while it was out i bent the base plate into a concave shape. once it was tighted back down the screen was back to it's slightly wobbly self again!
download the service manual and study the pictures.
Spotted someone asking asking about this on another thread and noticed I have the same problem.
http://amd.co.at/anti/pocket/pics/Ameo/AMEO_VGA/PICT1860.JPG
(antivirus - borrowed your picture, let me know if you object and I'll remove it)
So who else has the same problem, what's causing it and what can we do to stop it?
I noticed i get that to. the only way i have found to stop it happening is to magnetise my keyboard on the outside of the case. I think its caused by the connectors for the keyboard, there are 2 little black risen points that stick out and 1 of them makes those marks. (thats what i think - anyone else know any different?)
I was cheesed off by this as having paid out for the phone and for this to happen within a week i wasnt happy. Great phone tho! So all is kinda forgiven!
We need more protective cases out there! Only 2 types i can find so far.
yeh youre right. not only does the black plastic thing line up with scratches, but i noticed some of the scratched silver metal on the black plastic thing.
Yes, looks like that's it.
Now to find an acceptable solution. I'm more than a little pissed off to be honest at such a simple design flaw.
I'm currently misaligning the keyboard with the Ameo by a few mm so that the right hand connector is off the screen and nearer the VueFlow button but this is not an acceptable solution really
could try filing the RHS black thing down/off. the magnets seem to do a good job of ensuring the ameo only connects to keyboard when properly aligned (left to right) anyway.
the countour on keyboard also ensures ameo is straight relative to the keyboard.
The black points seem to keep the ameo upright when using the keyboard, im probably wrong tho.
Try turning the keyboard around in the case, i know its a pain when you want to use the keyboard and have to turn it around to use it, but i find that it works.
Eg have the buttons facing the bottom of the case so the smooth surface is facing the screen. Thats the only other way round it i can see. Im just keeping my eye out for a skin, as ive asked about in another post.
If other people out there are trying to work around it spending money on a different case may be the only way, but your right, big design floor. I noticed it, the same evening i purchased it and managed to flip my keyboard over or put it on the outside of the case. Adds to the bulk tho putting it on the outside, but to me, its the safest option.
I took the Dremmel to that horrid little black plastic lump.
I took it down about 60%, there is still an alignment piece there, but much lower.
I can report that there was no difference in using the keyboard, with or without the leather case. It clips into place just the same as before, and stands up fine as before.
I dont think there is now any danger of more damage from it on my device.
Of course, if you take a Dremmel to YOUR kb, its not my fault what the result is!
Hi i`ve seen only yesterday that in my xperia under screen dust start to coming in. It is so disturbing me, i just dont like. Do you guys have any dust under screen?
Is it possible to clean that?
Hi. Same here. One of the disadvantages of having a screen sunken into the body like this. What works realy well is cleaning it with a small soft painters brush.
I notice that there is dust creaping into my left hand side. Less than a week old.
It's likely to creep in when you have it in your pocket etc. Try buying a phone "sock" for it. You can get some snug fitting ones (velvet etc) that work really well at protecting it.
So I got a replacement phone and order a new replacement for a a missing pixel on the lower side of the screen. But I hear a clicking sound like if its a spring clicking sound on G2 when opening it??? Anyone know what this is????
Sent from my T-Mobile G2 using XDA App
I do not know what it is but I have had the same faint clicking sound. I have had the phone since day 1.
what's the part#?
MARINERMOOSE241 said:
I do not know what it is but I have had the same faint clicking sound. I have had the phone since day 1.
Click to expand...
Click to collapse
Yea like a spring clicking sound not a regular click
Sent from my T-Mobile G2 using XDA App
Mine does it too. I just ignore it. Its just part of the phones overall hardware suckage imo.
My hinge clicks, but only because the screen moves up and down when the phone is closed. If I move the screen up and down while the phone is halfway open, I can see the clicking sound is coming from the ribbon cable. My replacement is on it's way.
Yeah its been discussed before. It's from the ribbon sticking.
What disappoints me about this phone is that it could have been perfect, build quality wise, except they ruined it by skimping out on hinge quality.
joebobjoe said:
What disappoints me about this phone is that it could have been perfect, build quality wise, except they ruined it by skimping out on hinge quality.
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Yup, if only it was as good as the G1 except without that creaking sound we had. It really is a solid phone though. Just hate the fact, that dust gets over there, and it won't come out just by blowing over there.
Sent from my T-Mobile G2 using XDA App
joebobjoe said:
Yeah its been discussed before. It's from the ribbon sticking.
What disappoints me about this phone is that it could have been perfect, build quality wise, except they ruined it by skimping out on hinge quality.
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Click to collapse
Yea but the G2 I had before did not have this clicking sound it gets annoying tho.
Sent from my T-Mobile G2 using XDA App
Not sure it really is the ribbon. I'm pretty sure I've got this whole hinge thing figured out and why sometimes they start tight and then work themselves to nothingness.
Here is my theory...
The hinge bars are metal and they interface with another small metal strip in the screen. The ends of the hinge bars are not a circle but a eccentric cam shape. They interface with and tension by this other small metal strip essentially using it as a spring. Over time the metal strip bends in and the aluminum on the hinge bar cams wears down. Starting tight(er) and then finally ending loose. I think the sound you are hearing is the small metal strip binding and then springing back. You can verify the wear I'm talking about by inspecting the hinge arm by the screen when phone is all the way flipped out. You'll see it's anodizing is already wore off from the wear.
Hope someone understands what i'm talking about here.
simobile said:
Not sure it really is the ribbon. I'm pretty sure I've got this whole hinge thing figured out and why sometimes they start tight and then work themselves to nothingness.
Here is my theory...
The hinge bars are metal and they interface with another small metal strip in the screen. The ends of the hinge bars are not a circle but a eccentric cam shape. They interface with and tension by this other small metal strip essentially using it as a spring. Over time the metal strip bends in and the aluminum on the hinge bar cams wears down. Starting tight(er) and then finally ending loose. I think the sound you are hearing is the small metal strip binding and then springing back. You can verify the wear I'm talking about by inspecting the hinge arm by the screen when phone is all the way flipped out. You'll see it's anodizing is already wore off from the wear.
Hope someone understands what i'm talking about here.
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I'm almost deff it is not the ribbon because my old G2 didn't do the click so it Can't be the ribbon if so than the old G2 would've do the click since it also had a ribbon. You say the hinges loosen up but my old G2 never got loose it was tight and I had for almost a month so that can't be either, since the day 1 never loosen up one bit. And this one is also tight but the difference is it has the click. Wow htc really screw up big time here like seriously all these phones all got different hardware built, and you ask yourselves why the heck is that. And the thing that really gets me angry is their stupid silence on this. I order another exchange on this phone again this will be my third one now and should be here by wednsday man I just hope I got a good once and for all. Or htc will have their phone back so they can fix their crappy hinge. I don't care what they're going to do but make my hinges tight spring load them do whatever you want but I want it to close or open when I want not when gravity feels like it lol
Sent from my T-Mobile G2 using XDA App
Sorry to resurrect an old thread, but my one-week-old G2 is starting to exhibit the same sound when opening the keyboard. This doesn't happen when I close it, just when it opens. It's a very faint clicking sound, nothing too alarming (for the moment anyway), but it just started today. After searching these forums for a similar complaint, I've come across this one and have a few questions to ask.
1) Does the sound go away on its own after time (if you didn't exchange it)?
2) If it's not exchanged, will the problem or sound get worse?
3) Has anyone figured out exactly the root cause of this sound?
Thanks everyone!
dustrho said:
Sorry to resurrect an old thread, but my one-week-old G2 is starting to exhibit the same sound when opening the keyboard. This doesn't happen when I close it, just when it opens. It's a very faint clicking sound, nothing too alarming (for the moment anyway), but it just started today. After searching these forums for a similar complaint, I've come across this one and have a few questions to ask.
1) Does the sound go away on its own after time (if you didn't exchange it)?
2) If it's not exchanged, will the problem or sound get worse?
3) Has anyone figured out exactly the root cause of this sound?
Thanks everyone!
Click to expand...
Click to collapse
Anyone?
I'm pretty certain that the sound emitting from my phone is being caused by a spring, but it's hard to pin-point what side of the phone it's coming from. Is there only one spring for the hinge or are there two? I'm not so bothered by the sound (even though it does bother me a bit), but I'm more concerned that this could become a problem for the phone itself (i.e. hinge breaking).
Hope to hear from others regarding this.
dustrho said:
Anyone?
I'm pretty certain that the sound emitting from my phone is being caused by a spring, but it's hard to pin-point what side of the phone it's coming from. Is there only one spring for the hinge or are there two? I'm not so bothered by the sound (even though it does bother me a bit), but I'm more concerned that this could become a problem for the phone itself (i.e. hinge breaking).
Hope to hear from others regarding this.
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Here is a (with pics) thread detailing tearing down and reassembling the hinge mechanism. The linked thread should answer your questions, but to answer your question quick like there's only one spring for both sides of the hinge.
Hope this helps.
Dammit, I didn't notice it until I saw this thread.
The clicking sound on my DZ was coming from the ribbon. When opening, the ribbon come in contact with the top of the keyboard portion of the device. whatever the ribbon is wrapped or coated in is causing the clicking sound when the keyboard is open, the ribbon lies flat.
Solution: I simply took a damp qtip and whipped the area where the ribbon make contact with the device. Result is no more clicking sound.
fablife said:
The clicking sound on my DZ was coming from the ribbon. When opening, the ribbon come in contact with the top of the keyboard portion of the device. whatever the ribbon is wrapped or coated in is causing the clicking sound when the keyboard is open, the ribbon lies flat.
Solution: I simply took a damp qtip and whipped the area where the ribbon make contact with the device. Result is no more clicking sound.
Click to expand...
Click to collapse
Did you use water or something else? I'm curious to know if it's my hinge or the ribbon cable causing the clicking sound on my hinge. I can't figure out which of the two it might be.
Also, does anyone else think this issue is caused by the vibration feature of the phone? I believe the vibration on this phone is much more powerful than other phones I've owned, and I wonder if that has had an impact on the hinge or spring mechanism. Thoughts?
dustrho said:
Did you use water or something else? I'm curious to know if it's my hinge or the ribbon cable causing the clicking sound on my hinge. I can't figure out which of the two it might be.
Also, does anyone else think this issue is caused by the vibration feature of the phone? I believe the vibration on this phone is much more powerful than other phones I've owned, and I wonder if that has had an impact on the hinge or spring mechanism. Thoughts?
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Click to collapse
I justed a little water - I just made the tip damp - not dripping wet because I was cleaning where the ribbon makes contact with the device - I did not want to use any sort of chemicals - plain water did the trick.
I agree with you on the haptic feedback; I would love to turn in off completely if someone knows how to do that on the stock Bell DZ Rom, please do tell.
In two other threads users have noticed the two small pieces of protective plastic wrap on either side of the keys on the slideout keyboard. They are easily to miss, but easily removabe; with a little tugging they come off in one piece.
However, I'm not sure if anyone has yet noticed the protective plastic wrap on the backside of the LCD. If you slide your keyboard out and turn the phone around, you will notice that the entire backside of the screen surface (where it reads "with Google") is covered in a large sheet of the same plastic. It also removes easily by peeling it back and tugging it out from under the keyboard surface.
Removing all of the plastic from the two articulating surfaces has made the sliding much smother for me.
ah yes, I remember something like this on the original droid... removing it made sliding much easier.
I had the keyboard ones off, didn't even notice the one on the back.
Osin83 said:
In two other threads users have noticed the two small pieces of protective plastic wrap on either side of the keys on the slideout keyboard. They are easily to miss, but easily removabe; with a little tugging they come off in one piece.
However, I'm not sure if anyone has yet noticed the protective plastic wrap on the backside of the LCD. If you slide your keyboard out and turn the phone around, you will notice that the entire backside of the screen surface (where it reads "with Google") is covered in a large sheet of the same plastic. It also removes easily by peeling it back and tugging it out from under the keyboard surface.
Removing all of the plastic from the two articulating surfaces has made the sliding much smother for me.
Click to expand...
Click to collapse
i didnt notice the one on the back til someone on the forum pointed it out to me...and yes it does make the slider easier but for me its now a little too easy...i kinda wish i never took off that covering i feel the phone open up in my pocket now sometimes its just too smooth....i usually prefer to keep my phone naked but i might have to get a case as i hear some people saying it made their slider a little more stiff
StAlphonso said:
i didnt notice the one on the back til someone on the forum pointed it out to me...and yes it does make the slider easier but for me its now a little too easy...i kinda wish i never took off that covering i feel the phone open up in my pocket now sometimes its just too smooth....i usually prefer to keep my phone naked but i might have to get a case as i hear some people saying it made their slider a little more stiff
Click to expand...
Click to collapse
The case at first made my slider too stiff but after opening and closing it repeatedly it's eased up and is now nice and firm but not too stiff.
ha, I just found it earlier this week. I removed it and the keyboard ones, but my sliding did not seem to change.
Osin83 said:
In two other threads users have noticed the two small pieces of protective plastic wrap on either side of the keys on the slideout keyboard. They are easily to miss, but easily removabe; with a little tugging they come off in one piece.
However, I'm not sure if anyone has yet noticed the protective plastic wrap on the backside of the LCD. If you slide your keyboard out and turn the phone around, you will notice that the entire backside of the screen surface (where it reads "with Google") is covered in a large sheet of the same plastic. It also removes easily by peeling it back and tugging it out from under the keyboard surface.
Removing all of the plastic from the two articulating surfaces has made the sliding much smother for me.
Click to expand...
Click to collapse
Thanks for the tip.
I thought about removing mine, but I thought it might protect it better if I left them there. But on the other hand, it's so hard to slide open with my case on that I've used the keyboard once, lol.
wardfan220 said:
I thought about removing mine, but I thought it might protect it better if I left them there. But on the other hand, it's so hard to slide open with my case on that I've used the keyboard once, lol.
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I just took it off on my phone with my case and it has made it easier to slide. You should try it. It's not like it's protecting much. It's the back of the phone that is protected anyways when you don't have it slid open.
The first thing I did when I got my phone was take off this crap.
Sent from my PG06100 using XDA App
I noticed all three bits of plastic strips within a few minutes of playing with the phone. Taking them off definitely made the slider smoother. Especially the big one on the back of the phone screen.
I took them off my wife's phone and now you can hear it scrape when it slides open and closed. I'm going to leave mine on so I don't hear that plastic on plastic sound.
wardfan220 said:
I took them off my wife's phone and now you can hear it scrape when it slides open and closed. I'm going to leave mine on so I don't hear that plastic on plastic sound.
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Weird cuz mine and my girlfriends literally do not touch the keyboard, so there is no way for that sound to be made.
wardfan220 said:
I took them off my wife's phone and now you can hear it scrape when it slides open and closed. I'm going to leave mine on so I don't hear that plastic on plastic sound.
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Click to collapse
Check and make sure it's not just some gunk in the track or something. The other day when opening and closing my keyboard to loosen up my case it started making this awful grinding noise and I was afraid I'd have to take it back. But after a lot of blowing in the tracks and digging around with a paperclip (Disclaimer: Don't dig around in you phone with a paperclip) whatever it was came out and I was back to smooth, quiet sliding perfection.
jesusice said:
Check and make sure it's not just some gunk in the track or something. The other day when opening and closing my keyboard to loosen up my case it started making this awful grinding noise and I was afraid I'd have to take it back. But after a lot of blowing in the tracks and digging around with a paperclip (Disclaimer: Don't dig around in you phone with a paperclip) whatever it was came out and I was back to smooth, quiet sliding perfection.
Click to expand...
Click to collapse
You know I didn't really look at it much until just now after reading this, thanks for making me look. The sound is the case scraping on the inside back. It started when I took that inside back cover off, kind of wish I hadn't.
If anyone is using a case, I suggest leaving that one on to help silence that knob of the case. At least until it wears down a little.
Sent from my HTC EVO Shift 4G using XDA App.
I've had my phone since the RadioShack early launch day, and those 3 plastic pieces came off about 5 minutes after I left the store.
So fast forward two weeks, and I think the slide out keyboard is too loose. It's been getting worse over time. Flicking through my home screens from left to right causes it to slide out ever so slightly. Very annoying.
I'm wondering if I should have left the plastic on. At least the big one on the back of the screen.
I'm going to order a hard case next week as it looks like a bonus feature is increased resistance on the sliding mechanism.
Never noticed that back plastic but after reading this thread I think I'm going to leave it on. I'm not having an issue with the slide and I would prefer to not have the slide as loose as others are reporting after removing it.
Sent from my PG06100 using XDA App
i left the 'back plastic' on my Mogul all the way until I was through with it about a year ltr...
Really wasn't an issue on the TP or TP2
I intend to do the same with the Shift though... the side plastic pieces on the keyboard will stay until they start peeling off, which will inevitably happen.
I've decided to leave all 3 of them on, more protection .
I removed all 3. It just doesn't feel as good using protection.