Hey Guys,
I am having a problem with the touch screen on my 8525. Now I'm not exactly sure if this is a similar problem as other screen issues on this site but my phone was working fine then the then the screen stopped responding altogether. I was able to navigate via keyboard but that was it. I did a soft reset and it did not help. I then did a hard reset and the screen went to the setup and wants to align the screen which obviously I cannot do. Did the business card trick, no good, put it in the freezer for a lil bit, also no good. I'm a bit reluctant to open it up yet. HTC said the repair would cost anywhere between $170-270... clearly not worth it... I should just open it up take a look? If so what EXACTLY am I looking to do here???
Please Help Me
Thank you all in advance
flow this topic: http://forum.xda-developers.com/showthread.php?t=285062
After I installed new rom on my blackstone a new problem came out...
Time to time something hapens to my touch screen. It gets very very imprecise. For example, when I'm writing a SMS message I press the "V" button but then "G" is written on the screen... But this doesn't happen just when I'm writing a SMS but it happens no matter what I'm doing with the phone... Everything seems to be "shifted"/moved for about 1 centimetre upwards.
I made a hard reset and reinstalled rom but nothing didn't helped...
But it's funny because this isn't happening all the time but just time to time. Then I recalibrate the screen (voUp and voDO + tap the screen) and it helps for a few moments and than the same problem again. Then I'm doing the recalibration procedure till this problem vanish...
What is the problem, how can I solve it???
Please help because it is really annoying...
Hi,
May be that the change of Rom is only a coincidence?
It is not excluded that the touch screen of your blackstone can be a little damaged.
I have a pda that sometimes have the same problem, but I not updated any Rom to it.
Simply I stressed his touch screen with some abnormal pressure (I think).
thanks for reply...
It's funny because it works fine all day but suddenly you need to write a SMS or just answer the call, but that is not possible.
Well the screen might been damaged but it's weird because when I start calibrating the screen I tap the cross and it's not moved...
What can I do?
Same problem
I have same problem and I didn't make any ROM update. I didn't install any new software, but suddenly my screen started to be unaccurate and shifted somehow. calibration helps but after while it's shifted again. I was thinking about updating ROM, but if this is not a solution, then I don't want to ...
Well I send my phone to repair. They said that it was a mechanical issue so I think you should send it also due it looks like this is the only way to solve this problem. I hope you still have your phone under guarantee...
Oh and make sure whether you need original ROM or you may use the changed one, because in Slovenia you need stock ROM and no programs installed (like Garmin etc.). So the best think to do is to hard reset the phone and then send it to repair, so you don't have any problems...
Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...
All of a sudden my screen has stopped working in terms of being able to use the touch screen, the buttons do work though.
Also I noticed the clock has reset it's self so something has happened in the night.. hmmm.
So, I have removed the battery for a while which didnt help.
I am wondering what to try next, for some reason finding out how to do a hard reset is not easy - could somebody let me know how to do this please?
Come on you clever chaps, help me out - I am sure this has happened to a few of you in the past.
Hi there,
Just wanted to run this issue past you guys with my htc tattoo. Basically, sometimes my touch screen just doesn't respond to touch input at all, the phone still woks using the buttons but that's all. its random as to when it does it and it can go a week or so working fine.
I've tried re calibrating it (when its working) but the problem still comes back. I didn wonder if the screen was faulty, but its not all the time?
Its still on the original (orange)rom, ive never put an unofficial rom on it.
Could it be a loose connection inside the phone,ive no other screen issues.
I have reset the phone back to factory defaults before but this doesn't stop the issue from coming back
Any help/advice would be great
Regards, Chris