Database Users

How to *really* hard reset Universal to factory condition

With all this talk about WM5 devices not really resetting everything after a hard reset, and my device being dead and not recovering after a hard reset makes me think, there must be an alternate way to really hard reset a device back to factory condition.
I tried a lot of combinations of presses to no end. The only thing I am suspicious about but did not play with is a red/white round sticker (which looks like it is hiding a button) under the battery (upper left corner).
Anyone know what that is, or is there a way to do a harder reset? Taking the battery out for a few days did not help either.

Because flash memory actually needs erasing rather than just resetting I doubt it is possible to clear it with a simple button press. It may be you can do a normal hard reset and hold down a button to bypass loading data from the flash then format it. But I've no idea really.
Jamie

Re-flash the ROM?

uuummm some where in this forum i read that if you have wm2005 and go to boot loader mode you get an option over there to clear the cache or memory something like that, and that would give you a clean installation.....
haven't tried it though.....and i doubt i would get such an option in wm2003se, also i have a similar problem i did a complete flash reinstallation of rom to my device and after the installation i opened windows media player (wasnt the first thing i opened, but didnt copy any files)and guess what....i had a song available over there..... which i could actually play and it did....i checked the location of the file and it was somewhere in my device or documents dont quite remember i did a hard reset again and same issue....
after that i have'nt tried anything the rom is same i just deleted the folder manually but i would also like to know how to TOTALLLLLLY ERASE ALL DATA from the device and clean install everything
regards

on the XDA II and WM5 you hold down the buttons to resent stage then i gives you three options. One of these I am sure clears the phone

I hard reset my Universal several times (well I think I did at least)
Press the soft reset plus the two "-" buttons and you will have a white screen asking if you want to put back your HTC back factory default

Unfortunately that standard hard reset, doesn't do it. I am still stuck at reboot, and the radio rom version shows the attempted upgrade version (01) that started the problem in the first place.

i tried some of them according to herein, but some of them were not function.
http://wiki.xda-developers.com/index.php?pagename=Universal_Technical

there's a little icon called "clear storage" which brings your settings to the factory's default. what's wrong with it?

i'm stuck too in bootloader with my mda pro

atekant said:
Unfortunately that standard hard reset, doesn't do it. I am still stuck at reboot, and the radio rom version shows the attempted upgrade version (01) that started the problem in the first place.
Click to expand...
Click to collapse
This may be too late, but there's no way to do any sort of a reset to revert back to a previous ROM... the only thing you can do is reflash the earlier ROM.
Brett

ok ... now the final BIG request ... who can give us an update that works. the patched Maupgradeut_noid is not working with the latest upgrade.
thanks.

To revert back to clean copy of OS (i.e newly installed OS)
Hi,
Just to share with you my experience in reverting my phone to its original OS condition. Before that, just to give you guys some background.
1. Upgraded from PPC2003 to WM5
2. Tried install some patch to enable file transfer (OBEX) in BT
3. Suddenly, the phone screen gone missing. Phone shows No Signal. Cannot receive call.
3a. Did a OS reflash again, but still does not solve the problem.
4. **Panic for a moment **
5. Looked thro Program Files, and seems like some appln i installed were not erased despite doing a hard reset. So, i guess the hard reset doesnt erase some portion of the memory
6. Googled for a solution, but most said do hard reset
7. Went back xda-developers.com site to look for solution
8. Finally found a method. see http://forum.xda-developers.com/showpost.php?p=1164331 to do a format on the memory
Now, my phone is working fine. The phone screen is back and it shows my telco name, and can receive call
Hope this helps.
Rgds,
Choon

you're in the wrong forum mate

S200 hangs in bootloader after softreset

Hi all,
Since last friday I'm the happy owner of an S200, until sunday atleast. After a soft-reset, initiated from windows, my device won't boot anymore. It hangs in the red-green-blue bootloader screen (says: IPL 2.09, SPL 2.09). I've tried soft-resets and hard-resets, but the device would consequently keep hanging in the bootloader.
So for the past few days I've been searching the web and just managed to update the ROM. I was expecting that updating the ROM succesfully would mean my device would boot again, but it still keeps hanging in the bootloader (saying IPL 2.09 SPL 2.15 now, so the update did take place).
Does anyone has any idea whats wrong with my phone? Or how to fix this? Please help.

* bump *
I've been searching further and tried to do a SD dump, but I'm getting the message I don't got enough rights to perform a SD dump. This meens my S200 isn't CID unlocked. Is there any way to CID unlock the device without the need of booting into WM?

The solution to your problem
Hello, if you are having bootloader screen right after starting your mobile (prophet) check if your camera button is depressed since i had the similar problem. In my case i had to disassembly the phone in order to fix it. Right after fixing the button it worked fine

hi syzzer,
i really feel with you - why? - i have the exactly same problem. after i tried to upgrade my rom from o2-germany to another one the device isn't starting anymore and hangs in the beautiful-colored bootloader. and now, if i just even want to re-install the same or another rom, doesnt matter which one, the s200 wont start again. i think this is a really unlucky situation for us to stand alone with our weak pda =) hoping for more help, otherwise we have to take up our warranty and try to get it fixed by the store we did buy it (if a rom-update damage is still in warranty )
good luck
budy!

awechris said:
Hello, if you are having bootloader screen right after starting your mobile (prophet) check if your camera button is depressed since i had the similar problem. In my case i had to disassembly the phone in order to fix it. Right after fixing the button it worked fine
Click to expand...
Click to collapse
in my case, the camera button is not pressed in... i truly don't know what to do hopeless? mhm?
greets!
budy!

hello Syzzer
I have the same problem, but i make a soft reset and it works.
Camera but + Com Button + Power
Wait until message appear.
You Get the message : For Hard reset press send
If you choose other key the system boots normaly.

I had already tried all your suggestions, but nothing seemed to work.
About a month ago I bought a Trinity. In the mean while, I forgot I had put my S200 in my bag and carried it around for a month. When I found it a week ago and started pressing random buttons, it suddenly booted and has been working ever since! The problem has gone as mysterious as it came. I can only imagine there was some hardware failure / dirt in my device that caused the trouble and is now gone / moved to some place it does not do harm. Because I already bought a Trinity, I gave the S200 to my brother. He's been using it ever since and did not have any problems. So keep your head up, there's hope!

I m also having the same problem
Now I am having the same problem, no button is pressed, and I can not install the NVID ROM
Actually I can install only a few ROMs, the NVID ROM was working before on my Neo perfectly but, I think it can be because I have changed many ROMs, from a month, actually I have tried different WM6 ROMs and I used NVID ROMs mostly for Step 1.
Now when I install any ROM, it shows a msg some nbf one after 80% or 95%
It can install the pdaviet first step ROM, but now the problem is that it hangs very much and it can not start Wifi, it has stopped working, a few more ROMs i have tried, but the WIFI is completely stopped.
When I press it in communication manager, it will show busy icon for a few seconds and will not start it in end.(I tried it in both WM5 and WM6, same problem, I also tried after soft reset and hard reset, the problem is still there)
Please someone help me out.

Do NOT use MrTrueVGA, it just brick my AMEO

I seldom activate MrTrueVGA. But tonight I did that for reading one PDF.
It leads me to hard reset the device right after a soft reset.
But the nightmare is ---
after hard reset, I press ACTION key to restore factory default as suggested. It takes few seconds to finish the default restore. Then I was asked to press POWER KEY to boot.
the device doesn't boot at all. just go back to the previous screen: 'Press ACTION to restore factory default or press Camera Key to exit'
If I press Camera Key, it just simply refresh the screen.
Seems the AMEO has entered an endless loop...

I have to try resetting the device in different way...
Now I mange to get the a dark screen as well as the ACTION key with Green light on.
any idea what mode is it (green light)?
Seems the OS couldn't startup after restoring factory setting. I guess I have to put the origin ROM back to the device instead of the updated WM6.
Continues tomorrow...

I've used it on my Athena with WM6 without a problem. Maybe something else is going on.

Is that an official release of WM6 for your device? I have no problem with MvRTrueVGA what so ever....
Have you tried flashing your device again?

I got my Ameo into a very similar loop. I took the battery out for a few minutes, then when re-inserted, I was able to "see" the Ameo from Sync Centre and re-flash the ROM...

Monocube SafeMode2 saved my butt various time with truevga..

the WM6 is download from here (t mobile version). I am looking for a way to flash back origin version.
BTW, other softwares I run after starup: USB mousr driver, WM5storage.

Sounds like the OS got killed. reflash the device

Thanks Olipro, I am a bit regret that if I had run your hard-SPL, probably i wouldn't experienced this problem.
The symptom do like OS got kill for some reason. I am wondering anyone had tried to hard reset after flashing WM6 ROM?
more update will come...

update:
reflashing ROM image solves the problem.
but i still believe MrTrueVGA caused the problem. Somehow it causes the conflict and blow up the OS.

I use MvRTrueVGA on WM5 and WM6 on my Ameo without problems.
(only smaller graphical bugs)
even changing the resolution never took me more than one soft reset

forget to mention, i use another software "scree orientation" at the same time.
maybe these two chaps don't work well together.

My Experiences installing a ROM on the AT&T Pure

Just installed "Duttys Topaz Leo Holy Grail R1 [LP]" on my AT&T Pure and I thought I would add some comments for the rest of you considering upgrading your "Pure." Overall the upgrade was a good idea. Lots of additional functionality, and the ROM is fast and works well. Here are a few comments;
1. When I tried to use the HARD-SPL in automatic mode, it would never connect to the phone. I even tried installed the HARD-SPL manual CAB on my phone but that didnt work either, it just froze the phone with the old AT&T ROM. Instead I downloaded the CAB that was mentioned in one of the error messages that HARD_SPL gave me. Once I installed that, HARD-SPL worked fine.
2. No more AT&T Navigator. If this is a tool you use, its gone. You can replace it with a TeleNav download however. I am using the download for the "Tilt" and while not perfect, it works. You can download it at;
http://tinyurl.com/telenavdownload
3. The Pure came with a very nifty and effective voice dialing feature that requires no training. I found it useful and accurate but it too is gone (if I am wrong, please let me know!). The new ROM comes with a CAB that permits voice dialing but it requires training and is not nearly as sophisticated but it works.
4. This new ROM is missing an applications tab, instead app shortcuts are integrated with the home screen. While this is nice there is no menu option that says "All Programs." If you want to run a program that is not in one of your 9 shortcuts, you have to go to the start menu and leave the TouchFlo system and go into Windows Mobile. This is pretty annoying actually (no fault of Dutty of course, its a HTC issue).
Other than these four things, I am pretty happy with the ROM and the install was pretty painless.

jeremiah.... I also have a htc pure and I am planning to flash the rom to duttys or any other rom... but I am new to this and I am looking at the steps.
1. I need to use the Hard-Spl first and then hard reset the phone right ?(but how do i hard reset the HTC pure ? I cannot find the reset button I saw a video for HTC diamond 2 but not for htc pure can you tell me how you reset the phone ?)
2. Then I use the ROM to install right ?
Please help me with the steps required

UPDATE: Restoring AT&T Navigator on the AT&T Pure
In a previous post I said that when you update the ROM on the Pure you lose AT&T Navigator and had to use a version of TeleNav for the Tilt instead. Well I have found a link on the TeleNav site to download the Pure version of AT&T Navigator. Here it is and enjoy...
http://tinyurl.com/pure-navigator

Your Questions
mshenoy4573 said:
jeremiah.... I also have a htc pure and I am planning to flash the rom to duttys or any other rom... but I am new to this and I am looking at the steps.
1. I need to use the Hard-Spl first and then hard reset the phone right ?(but how do i hard reset the HTC pure ? I cannot find the reset button I saw a video for HTC diamond 2 but not for htc pure can you tell me how you reset the phone ?)
2. Then I use the ROM to install right ?
Please help me with the steps required
Click to expand...
Click to collapse
mshenoy4573,
Don't worry about the hard reset, it is not required actually. The ROM upgrade is really quite simple. Yes, the first thing you need to do is run HARD-SPL. If all goes well, you will get the tri-color screen on your phone and it will install no problem. If you are like me, it won't work the first time. If it just hangs or you get an error message, here is what to do.
Do NOT install the manual cab mentioned in the HARD-SPL instructions, it just froze up my phone. Instead, read the error message. You will see that it gives you instructions for downloading and installing a different CAB file. The error message gives you the URL to use, do that.
Once you download and install that CAB file, run HARD_SPL again and it should install no problem. Just let the phone reboot and then with your phone connected to your windows PC, install the ROM of your choice by running the "wrapper" program. Its a piece of cake really.
Remember you will lose the nifty MS Voice Command application and I don't know how to get it back. In a previous post I give a link to download the AT&T Navigator if you are interested. Good luck!

If you don't know where the reset button on the Pure is....
I suggest you familiarize yourself more with the basic functions of the machine before installing (bricking <BG>) a new Rom!
Read the Faqs, and Stickys, All the info is there, but you do have to dig in.
No one really wants to assume the liability of completely nursemaiding
someone who hasn't even tried to find out by reading the wealth of info on
this site.
Be that as it may I'll try to pay some of my Karmic newbie dues here <BG>
On the Pure, Compact V and Diamond 2 (All the HTC Topaz series)
the reset button is somewhat cleverly hidden in the stylus hole
When you remove the stylus you will see a red dot inside the opening
that is the reset "button"
If you gently push the red area you will hear a click and the machine
will "warm" reset . Try it, it will not hurt anything and actually should be done periodically to free up memory every now and then or if your Pure is acting sluggish.
ONLY After you reburn your ROM you will want to perform a "Cold" or Hard
Reset as well, (This clears additional system memory removes all installed software and re-initializes some of the internal parameters to default factory values even with a new ROM) This should only be done right after a new rom is flashed in or maybe if you have really hosed up your machine and wish to start from scratch.
To Perform a Cold Reset you press both Up and Down Volume buttons Simultaniously and then depress the Red (warm) Reset button described above (in warm reset)
The other special button sequence is used to enter boot mode and actually burn
a new Rom (After you've copied it to the Device)
Ths is done by first turning the device off,
hold the Power/Standby button (top of Phone) until unit is off
(not just standby) and then while still off
Depressing Vol Down button (just the the one button)
and then simultaneously pressinging the Power On button (hold them both a few seconds)
This will bring you to the famous Tri-colored Boot mode screen (you can't miss it)
This is one of the ways to start the actual Rom burn/Flash/installation but there are menu options here so you can bail out if you are not ready to burn at this time
What you really should consider is bringing up this boot screen
and reading the info on it (write it ALL down)
But specicically notice the number of the HSPL displayed.
The Stock ATT Pure will say HSPL 1.83.0000 (thats the locked OEM ATT HSPL) After you sucessfully burn your new HSPL
if you bring up this screen it will say HSPL 1.83.Olinex
That is what you need to see before you can burn a new ROM!
I suggest you bring up that boot screen familiarize yourself with it
It wont hurt anything.
(verify yours now says 1.83.000 and after HSPL install says 1.83.Olinex)
Another few Pointer for the Pure
You can "upgrade" the HSPL in one sitting, your machine will still run
after the HSPL has been upgraded. You can check it out and upgrade the Rom
at a separate time. (So you can exhale!<BG> if the HSPL "upgrade" was good)
Its been a while but I'm pretty sure the instructions did not require you to
Cold Reset the machine before upgrading either the HSPL or the Firmware
(but definately afterwards) And since I remember you needed a USB and internet connection you couldnt have deleted the Activesync partnerships
(which a cold reset does, Anyone?) Anyway Just follow the instructions!
Last note On the Pure
I could not install the HSPL until I loaded "enablerapinew.cab"
this file is mentioned in the Docs and available as a link in them
I'm fairly sure all Pures will need to install it on there device as well.
Good Luck
Like the original poster I also installed Dutty's HGR1 and love it
I did have some minor anomolies because I did NOT do a
Cold Reset AFTER originally installing the new Rom firmware.
Most have been solved by the Cold Reset and re-installation of all my
software (PIA but worth it) but there are still some very minor known bugs
KJL

Actually cold reset on a Pure is "hold vol up and down, press power button", not the soft reset one. Of course do it with phone off to start with.

As for the voice dial feature on stock Pure - it's called Voice Command (Microsoft feature).
If you want it back after upgrading a rom search this forum for a Voice command cab. Install it, you probably gonna get an error at the installation but all should work ok. You can see it installed in settings/personal.
A.

Cold Reset after re-flashing Rom
smielek00 said
Actually cold reset on a Pure is "hold vol up and down, press power button", not the soft reset one. Of course do it with phone off to start with.
--------------------------------------------------------------------------------
Hi
Its interesting you said that
you know thats what I originally thought and read myself
but not so sure now (I've seen both choices mentioned)
I used the Vup+ Vdown +Pwr after the first time I re-flashed my Pure
If I'm not mistaken, it just brought up the Tri-color screen and I seem to remember some confusion on my part as how to run the new software from there? (didn't want to re-flash a second time) I think I just hit reset??
Well I know I had a bit of uncertainty at the time if I had actually Cold reset
I eventually developed some anomolies in the system and decided to
re-flash and start from scratch.
This 2nd time I used Vup + Vdown + red reset
after reflashing and I had very clear prompts asking me to confirm that
I would be deleating all my data and installed programs. Which of course I did
and it then rebooted, this felt much more "concrete" than my original experience??
(Now this could also be due to the new firmware and HSPL as well? I guess its not "really" a Pure anymore after re-flash)
But I'm wondering if on my first Re-flash I didn't manage to NOT hold both
Vup and Vdown together and hitting Pwr just brought me to boot mode instead of Cold Reset mode. (very easy to do)
Anyway I do know for a fact I used Vup+Vdwn + Red Reset this last time
and it will work on the re-flashed Rom and everything has been fine and
very stable since (Loving Dutty's HGR1)
Just my experiences as I can best remember and interpret them
Be great if we got another few inputs on this
KJL

Thanks Ken,
Might work both ways, I remember having to confirm I want my phone to a clean original state.
On Dutty's HG - hope he can fix autotime when changing time zone

My problem is active sync wont stay connected when it my phone goes to the red, green and blue screen during the flash process. Any ideas how to fix this?

mikeroberts30 said:
My problem is active sync wont stay connected when it my phone goes to the red, green and blue screen during the flash process. Any ideas how to fix this?
Click to expand...
Click to collapse
You might need to install the extra cab then first. Not sure about that, but you can probably get an indication of what to do by reading through some of the recent posts in the hard spl thread.
BTW, I just upgraded my Pure to Dutty's Holy Grail R3 (the Leo phonecanvas version). It works great. So far it seems like the R1 in many respects.
First thing you'll want to do is turn off the weather animation on the front page by selecting a non-animated wallpaper. That homescreen animation is designed for the HD2, which has a processor twice as fast as the TD2 or Pure. So I find that it slows things down too much for scrolling back and forth with the quicklaunch applications. But that's just me.
Another tip is to get the 3G icon back by changing the Reg Key: HKLM/Software/OEM/RIL/EnableHSDPAIcon to 0.
I love the Pure hardware. I just wish somebody would release a matte finish back cover to avoid the fingerprints.

Crashed T-mobile MDA Vario

Hi, all.
I've been reading a lot through these forums and I've learned a lot, but I don't seem to be able to fix this by myself. I have a Dutch T-mobile MDA Vario (WM5) that's over 3 years old so I'm not worried about voiding warranties.
A few weeks ago, my phone didn't want to boot anymore. I don't know if it's related, but around a week before the crash it had problems with finding the SIM card.
When I boot, it quickly gets stuck at the white background with gray/pink squares and the T-mobile logo. This is the data that's given (after a few factory resets):
IPL 2.21
SPL 2.21
GSM 02.19.11
OS 2.21.2.5
After that, it... just... hangs..., no matter how long I wait.
I tried to reset it to factory defaults (holding the three buttons + power button). The resetting seems to work, but then it gets stuck at the same screen again.
I came along forum.xda-developers.com/showthread.php?t=298613 <-- this thread, and I figured that I might as well try to flash it. I mean, if it doesn't work, well then at least I've tried. As you notice I'm new at this. I'm not afraid of electronics but flashing phone roms is new to me.
I can startup to the bootloader menu (photobutton + power) which tells me:
IPL 2.21
SPL 2.21
So, I've got a G3 device.
When I connect the USB cable to my pc (Win XP SP3), my PC gives the normal sound when a USB device is connected. the MDA nicely adds the text USB to the lower left of the screen. Nice. ActiveSync doesn't recognize it, but that seems to be normal, or so I read.
Following the thread's advice, I've downloaded the needed files and want to install them as ordered. First in the list is the Wizard_Love rom, so I go ahead and try to install it (from c:\XDA\final\). The first download link is broken, but at the end of the tread there is another link( to Wizard_Love_2.26.10.2_WWE_Novii_CF2.rar). The installer is in Spanish(?) but if it can give me back my phone, I'm fine with it. Besides, the readme is in English...
Then, after a short while, it gives me the following error:
ERRORE [300]: STRUMENTO DI AGGIORNAMENTO NON VALIDO
and some more text. I don't speak Spanish, but strumento will translate as instrument and non valido will undoubtedly be 'non-valid'.
It seems somehow that the communication still has some issues. I have just charged the battery, so that's not a problem here.
Do I have a wrong wizard_love rom? If yes, where can I get a proper one?
If not.. What else can I do?
Thanks in advance. You'll be my hero

You could always try to flash the original ROM and see if that gets you past the boot screens.
The installer language translates to Italian, ERROR [300]: INVALID UPDATE TOOL.
Try a different No ID Installer package, not the whole ROM just the No ID Installer.

Thanks! You have no idea how happy you made me..
Your comment on installing the original ROM sent me in the right direction. I went to t-mobile.nl and looked for updates (I shoud've done this much earlier). Where the hard reset failed, the official update worked flawless. I have yet to do the radio update, but I have my phone back! phew, 3 weeks with my old (by now- fossil) Samsung X100 made me realize how much I love this phone.. The QWERTY keyboard to begin with, my agenda, programs...