So I went to bed after a crazy party and woke up with broken LCD. I have taken pretty good care of the phone and it cost me like $500 US so that sucks. Does anyone know a semi easy way that is at all cost efficient? Thanks in advance!
what part of the screen is broken?
if its the touch screen that doesnt work you can get a replacement off ebay relatively cheap
if its the lcd then its a lot more expensive - somewhere around $120USD although i saw one guy selling a replacement lcd for $70USD
there are also a few sites that you can send the phone in and they do the repairs and send it back within a week - but that costs around $200 or more
i cracked my screen and found an mda on craigslist for $225 barely used...now i have 2 mda's, one for daytime soberness and the cracked one for night intoxication
Hi!
I have been lurking around in this forum for quite some time, but I have been unable to find any information regarding how to disasamble the universal.
I have a broken screen, and I am thinking about buying a new lcd on ebay and try to replace the broken lcd.
I have tried to unscrew the six screws under the screen, but I am not able to open up and "get inside" to replace the lcd.
Are there any information aviable on how to do this, or even better an instruction on how to replace the lcd screen?
Thanks for any help and a great forum!
replacment screen
hi, i had the same issue where i accidently sat on my uni and cracked da screen. i ended up goin to a guy in slough who fixed ma screen for £120 (well £110 cos da screen has a really small scratch in the bottom corner on it - hardly visible)
It works perfectly and the screen looks new. im running all my normal apps on it, tomtom and i have no probs.
The guy advertises his screens on ebay and you can either send your uni to him or go to his house and get it done in front of you within 10 minutes. Definatly recommend this guy and he does all the XDA type screens and HP iPAQ's.
If anyone wants to contact this guy his number is 07919174796. He can sell you the screen on its own if you like.
HTC instructions
I have the pdf on how to dismantle and reassemble the HTC universal. Although I think it is in the FTP somewhere too.
BR
Wassa
itwasntme187 said:
hi, i had the same issue where i accidently sat on my uni and cracked da screen. i ended up goin to a guy in slough who fixed ma screen for £120 (well £110 cos da screen has a really small scratch in the bottom corner on it - hardly visible)
It works perfectly and the screen looks new. im running all my normal apps on it, tomtom and i have no probs.
The guy advertises his screens on ebay and you can either send your uni to him or go to his house and get it done in front of you within 10 minutes. Definatly recommend this guy and he does all the XDA type screens and HP iPAQ's.
If anyone wants to contact this guy his number is 07919174796. He can sell you the screen on its own if you like.
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Click to collapse
itwasntme187: Thanks, I was about to buy from this guy, but found another one at ebay that was a little bit cheaper ($160 for a new LCD screen). I sent an order today, so I hope I have done the right thing trying to fix it my self.
wassa: Thanks for notifying me that there was a manual out there. I checked the ftp and found the manual on dismantle and reassemble the HTC universal.
Thanks for the help to both of you.
you can download it here. http://buzzdev.net/component/option...om_remository&Itemid=100&func=fileinfo&id=304
The replacement was a success.
I got the LCD from ebay on Monday and using the above mentioned manual I was able to replace my broken LCD screen. It is an easy job if you follow the instructions in the manual. There is only a total of 8 screws that has to be unscrewed to get the job done. Now if I was only able to get a replacement camera flash light my universal would be in an almost perfect condition.
glad you got everything working!
Hi, im a newbie here. I also broke the LCD screen on my Universal/Xda Exec.
How can I access the FTP site to download the instructions on how to replace the screen?
Many thanks for your help.
you can get a new screen + have it replaced for 40 quid. Basically HTC has an agreement with the carphone warehouse and offer a repair service with all parts included for 40 pounds (I'm using a bloody german keyboard so i can't type the pound sign). When i broke my screen (I was bump starting a car with it in my pocket) i thought damn, now i'm 100 odd quid out of pocket, so i was suspiciously surprised when it was only 40 pounds. The only drawback is it takes about 6 weeks. Maybei should have posted this last year when i had my screen replaced...
LCD Replacement instruction sought
Hi. Hope the person who provided the instruction is still around. I am another Universal user who needs to replace the screen as the digitizer has not been working properly.
Anybody could provide the instructions on how to replace the LCD screen please? As far as I know the Universal's LCD screen and digitizer are attached and could not be separated without (de)soldering. But providing that the digitizer itself costs much less than the whole LCD ($8 vs. $135), if anyone would please provide the instructions on how to replace the digitizer (on the same lcd screen), that would really be awesome!
Really I do not enjoy the idea of sending the unit away for 2 weeks with £100 expense.
Thank you very much in advance!
Since there are obviously people here who have done this before could someone maybe help me out?
My screen is intact, but I dropped my Universal a while ago and since then the 2-axis screen hinge seems a bit loose. Everything works ok, it's just that the cover with the screen in it are not as firmly attached to the base as they used to be.
Can this be fixed by taking the device apart and reassembling it (tightening some screws and so on) or would it be a waste of time?
I just got my DVP a few days ago...
Today I dropped it (the first time it dropped) and it shattered the glass...
everything works fine still...it is just so ugly I would like to get it fixed...
What can I do?
I cannot find any replacement parts, I cannot find any repair shops for this phone also... currently I am on hold trying to call dell (hopefully they give me good news?)....
I am lost and disappointed -I cant believe I cracked it esp. this soon!..
well I am asking for your advice / comments / help on this one, XDA ...
please advise me...
UPDATE: dell said it would be 249.99 to get a replacement phone...
good deal? or should I just get another phone or something? I am thinking of going through with it to get it done, but if there are cheaper options I am interested...
Did you try checking with @dellcares on Twitter? Someone had a similar issue the other day and said @dellcares helped them. Not sure exactly what the outcome was, but worth a shot.
pjfan75 said:
Did you try checking with @dellcares on Twitter? Someone had a similar issue the other day and said @dellcares helped them. Not sure exactly what the outcome was, but worth a shot.
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Click to collapse
no, but dell charged me 249.99 to send me a replacement device...
they told me that a cracked screen is considered to be out of warranty (I think it also includes any physical damage as well...not sure about that part though)...
erebusting said:
no, but dell charged me 249.99 to send me a replacement device...
they told me that a cracked screen is considered to be out of warranty (I think it also includes any physical damage as well...not sure about that part though)...
Click to expand...
Click to collapse
you're lucky then. They sent me a copy of the posting on their community forums telling me its absolutely not covered. I could replace my 16g device...for $499.00. But they would throw in free over night shipping.
While it sucks, I think it's hard to argue with this stance unless people start to report widespread screen cracks. I've dropped mine a couple of times and no problems (~knock on wood~) and I have not read about a rampant issue with screen fragility, so at the moment it sounds like you were just damned unlucky.
My phone just fell at the train station and the freaking screen cracked. Damn. I called T-Mobile . .The rep at first didn't even know what it was and asked if it was a tablet. Put me on hold for over 10 mins then asked me to call Asurion and see what they said.
Asurion rep put me on hold for about 5 mins and then said it wasn't a supported phone.
I then called Dell Mobility. Lady told me $249 for a replacement. wow! I told her I'd think about it. Though it's half the cost I could get an HD7 straight from T-Mobile for less than $100 with contract renewal
alabij said:
My phone just fell at the train station and the freaking screen cracked. Damn. I called T-Mobile . .The rep at first didn't even know what it was and asked if it was a tablet. Put me on hold for over 10 mins then asked me to call Asurion and see what they said.
Asurion rep put me on hold for about 5 mins and then said it wasn't a supported phone.
I then called Dell Mobility. Lady told me $249 for a replacement. wow! I told her I'd think about it. Though it's half the cost I could get an HD7 straight from T-Mobile for less than $100 with contract renewal
Click to expand...
Click to collapse
That is exactly why I have mine insured by Squaretrade...
erebusting said:
I just got my DVP a few days ago...
Today I dropped it (the first time it dropped) and it shattered the glass...
everything works fine still...it is just so ugly I would like to get it fixed...
What can I do?
I cannot find any replacement parts, I cannot find any repair shops for this phone also... currently I am on hold trying to call dell (hopefully they give me good news?)....
I am lost and disappointed -I cant believe I cracked it esp. this soon!..
well I am asking for your advice / comments / help on this one, XDA ...
please advise me...
UPDATE: dell said it would be 249.99 to get a replacement phone...
good deal? or should I just get another phone or something? I am thinking of going through with it to get it done, but if there are cheaper options I am interested...
Click to expand...
Click to collapse
Replacement glass from here:
mobilephonecrazy.com/modeldetail/Venue-Pro,LCD_Glass_Lens_Screen_.htm
I haven't ordered it yet. Looks like the glass pops out easy.
philippis said:
Replacement glass from here:
mobilephonecrazy.com/modeldetail/Venue-Pro,LCD_Glass_Lens_Screen_.htm
I haven't ordered it yet. Looks like the glass pops out easy.
Click to expand...
Click to collapse
Hi, so i had a similar situation this past week and I wanted to find out if you were able to purchase and replace the screen? Got the same $249.99 replacement quote from dell (even though you can purchase a new one for $300 from dell).
Please help!
Gorilla glass is supposed to be strong?
Guys, shed some light, as I anticipate gorilla glass to be shatter proof to most extent! I am amazed seeing this thread!
nauman said:
Guys, shed some light, as I anticipate gorilla glass to be shatter proof to most extent! I am amazed seeing this thread!
Click to expand...
Click to collapse
Scratch Resistant NOT shatter proof. Accept this now before something happens and you wind up butthurt.
you guys should get a warranty from squaretrade. they cover shattered screens and liquid immersion and are pretty cheap compared to an extended warranty from dell.
Dell Venue Pro replacement glass / fix
babaaketi said:
Hi, so i had a similar situation this past week and I wanted to find out if you were able to purchase and replace the screen? Got the same $249.99 replacement quote from dell (even though you can purchase a new one for $300 from dell).
Please help!
Click to expand...
Click to collapse
I had a similar situation - wife dropped and our small son stepped on her Venue Pro, cracking the upper right corner of the gorilla glass. The phone still worked fine, even in the impacted area -- it just looked ugly and glass continue to chip off. Dell offered to replace it for $250.
I found the replacement glass from the below site, ordered it and it took about 2 months to arrive (they were out of stock initially).
mobilephonecrazy.com/modeldetail/Venue-Pro,LCD_Glass_Lens_Screen_.htm
I successfully swapped out the glass today and it was tedious being careful not to break anything and lose parts, but not too bad if you're patient - it took me about an hour. Remove the backing and battery and there are 6 black screws to remove (one was covered by a white sticker for me). I just used my finger nail to go around the edge of the lower housing (not LCD) until I was able to wiggle and eventually pop it free (be gentle, don't force it). Then extend the slider so the keyboard is exposed. Rotate 90 degrees from the lower housing you separated from, being careful not to damage the cables that attach the LCD to the lower housing. There are then 4 screws that secure the digitizer / glass to the LCD and slider housing. Two you can see internally once you rotate 90 degrees as above. The other two are always visible with the slider extended (keyboard visible) but they're under 2 black stickers at the top of the screen on the back. I just used a push pin under the edges to pop off the stickers. After removing these 4 screws, again I used my finger nail working my way around to pop off and remove the digitizer / glass from the LCD and slider housing. Once free, there is a single cable connection to remove the digitizer / glass from the LCD. Check the replacement glass as a guide for where these last 4 screws are and where the cable connects (top of the screen near the speaker). The cable just pops on / off.
Ensure you clean the underside of your new screen and the LCD is free of dust / debris / fingerprints before reassembling! Snap on the glass to the LCD / slider housing and install those 4 screws first, then rotate back 90 degrees to pop on the lower housing and then finally re-install those 6 screws. Mine fired right back up and works fine...I was a little nervous with potential damage to the exposed cables and separating the housings, but it turned out fine.
nauman said:
Guys, shed some light, as I anticipate gorilla glass to be shatter proof to most extent! I am amazed seeing this thread!
Click to expand...
Click to collapse
I just replaced mine last night. A bit heart stopping at times as there are a lot of fragile cables and little thingst that can fall out but if you have a good light, a small star-shaped screwdriver, and patience, you can do it. I bought the glass from an EBAY seller in china. Took less than 14 days to arrive and the cost was a lot cheaper than the UK seller you see in the posting (I paid like $74, with shipping). My DVP looks new now. I tooks some pictures as I was taking the thing appart and will try and post later.
I was able to create a very raw an amateourish video for youtube. Hopefully you can use this link to get to it //youtu.be/pnOnYZDZfrw I hope this helps somebody out there that needs to replace the glass on their DVP!
philippis said:
Replacement glass from here:
mobilephonecrazy.com/modeldetail/Venue-Pro,LCD_Glass_Lens_Screen_.htm
I haven't ordered it yet. Looks like the glass pops out easy.
Click to expand...
Click to collapse
Thanks for the advice, I'll check it out.
I've managed to get some serious scratches on my Gorilla Glass and I've no idea how I've done it as I am always incredibly careful with my phone.
How do you know it pops out easily? Did you see it somewhere? I'd like to see how easy it is to remove and replace before attempting it myself.
Thanks in anticipation,
Best wishes,
DaFfY
---------- Post added at 11:42 AM ---------- Previous post was at 11:38 AM ----------
Ooops! Just seen the video!
Thanks guys,
Appreciate the help.
Best wishes,
DaFfY
now what....
I shattered the front glass on my DVP and bought a replacement on Ebay from a seller in Hong Kong. I watched a youtube video and managed to take the phone apart and replace the screen successfully. If you do this, be warned that there a few pieces that are not attached to the motherboard that will just fall out. Be sure to notice where they came from. For me, a little board running the on/off button and the camera lens fell out. It was easy to put them back in their place. HOWEVER........
Everything works now except I see the letters "ENU" up near the clock, and the virtual keyboard will not appear. Do you think this means the phone thinks the keyboard slider is out because of something I screwed with while the phone was apart?
I just installed the Mango 8107.79 update, and the keyboard still will not appear. So I know its not a bug. The EM app (you get after pressing qwertyuiop and doing the "man machine interface test") is telling me the slider is open when its not.
What does ENU mean? Just be careful if you replace your own screen!!
nylonthread said:
What does ENU mean? Just be careful if you replace your own screen!!
Click to expand...
Click to collapse
ENU means that the next letter you type is going to be upper case.
nylonthread said:
Everything works now except I see the letters "ENU" up near the clock, and the virtual keyboard will not appear. Do you think this means the phone thinks the keyboard slider is out because of something I screwed with while the phone was apart?
Click to expand...
Click to collapse
Yes, I think you are probably correct.
Mine says 'ENG', so I would guess it represents the language. 'ENU' is probably English - United States. The code seems to appear when the physical keyboard is pulled out. (It doesn't seem to be visible when using just the on-screen keyboard).
thanks....
Thanks, that's what I needed to know. I guess I'll take it apart again and see if I can figure out why the keyboard is stuck in pulled-out-mode. I feel guilty now, because I just bought a Lumia 710 to replace my DVP, but the display is nowhere as beautiful. The Dell really is a great product....
Well, dropped the phone from the car dock and it hit the dash and the front screen cracked and spidered on the bottom half of the phone and it doesn't work. I tried to contact LG about an estimate on how much it would cost to replace the LCD and digitizer on the phone, but the best they will tell me is that I have to ship it to them on my dime and then wait for them to then tell me how much it will cost to repair the phone. I really don't want to waste my money shipping it if it's going to be something like $200+.
Does anybody have first hand knowledge on how much they charge for a new lcd / digitizer replacement on the Nexus 4 with LG doing it?
Bonus Question: What's the cheapest way to ship it to them, considering I have the original case and taking into account different packaging and shipping carriers?
It's been a while since you posted this, so you probably already took care of it. I just sent mine to LG for a screen replacement and they charged $140. Shipped via Fedex. I sent the phone in the box it came in, but I didn't get the box back.
How is the work they do? I have been thinking of using my warranty and having them replace the screen rather than play the play store lottery. Screen was really yellow when I got it which I didn't care about as it clears. Unfortunately after 2 weeks it cleared but has a slightly visible yellow glue ring on the lower half that gets very visible and manilla color when the phone heats up. I sat the phone down and noticed at can angle that light bends around the ring area... The screen is slightly indented like a car ding.
I absolutely don't want to waste stock and deal with Google sending me a worse phone. I love this one... Everything perfect but the glue ring. Can you guys share your experience having lg repair? I did the same thing with my n10 for screen issues with Samsung and it came back with a worse screen and scratched up on the back. Had to send it right back. Would not like to repeat that experience with LG.
Did they nick up the edges of the soft touch plastic or scuff up your keys or the back glass? How long was the turnaround? Any help is appreciated.
Sent from my 5th and final Nexus 4
Hi,
First i am sorry if there is already a topic like this one but i was unable to find it. Feel free to just point at it and be approprately mean with me.
My N4 fell on the back and the touchscreen does not respond correctly anymore (a 2cm high band in the middle is unresponsive, jsut where i should validate my pin code). I would like to know if you know fair prices, high quality screen replacements. The original part from LG is 120 EUR according to my local retailer, but i see replacements on amazon and ebay around 50 eur. I know i could replace the touchscreen only but it seems very risky, so i'd prefer to replace the whole screen instead.
Thanks !
jdefaver said:
Hi,
First i am sorry if there is already a topic like this one but i was unable to find it. Feel free to just point at it and be approprately mean with me.
My N4 fell on the back and the touchscreen does not respond correctly anymore (a 2cm high band in the middle is unresponsive, jsut where i should validate my pin code). I would like to know if you know fair prices, high quality screen replacements. The original part from LG is 120 EUR according to my local retailer, but i see replacements on amazon and ebay around 50 eur. I know i could replace the touchscreen only but it seems very risky, so i'd prefer to replace the whole screen instead.
Thanks !
Click to expand...
Click to collapse
The two ebay screens I've ordered were both blems with air bubbles trapped in the film. They worked though. I've got pictures of them somewhere.
So I just bought and installed this one a week ago:
etradesupply dot com/oem-lg-nexus-4-e960-lcd-screen-and-digitizer-assembly-with-front-housing.html
And it was worth every penny. My digitizer had cracked in the bottom corner, but was fully functional. What I didn't realize was how scratched up the glass was and how much the oleophobic coating had worn off. The new screen, digitizer, and frame from etradesupply was perfect. No bubbles, the glass was curved on the sides, and it is just as responsive as the stock screen. I was really worried about it not being up to OEM standard. The installation was very easy. I have read some replacements not having a filter over the LED and light bleeds out, but this one has the filter. 5 stars, would buy again. I did alot of research before hand, and have heard many horror stories of Ebay replacements, but this one really worked out well.