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Hello all,
I've used this i-mate PPC PE on T-Mobile USA network for over a year now with no major problems. About five days ago, I noticed that I didn't get some scheduled messages on time. I checked the phone and it showed 3-4 bars of signal strength. I tried calling the voice mail, and the call didn't get through. The phone seemed to be dialing as usual, but it never connected. After soft-resetting the phone, it got back onto the network. This situation repeated several times. It cannot make even 12 hours without hanging like this. Going into flight mode and back brings it back to life. The only change I made last week was to add some photo contacts (never used this feature before). I wonder if anyone else ever experienced this type of problem. It seems like either the radio module gets stuck or maybe something is wrong on the provider's side. Please let me know of your thoughts.
Best regards,
Andrew
Hey,
Has anyone else had problems with their HD suddenly cutting of calls even though there is good network coverage? I can have 5 bars of network on the phone, receive a phonecall, talk for a while, then suddenly have the bars drop to 0 and the call being ended. It's getting really annoying at this point.
Also I think the speed of the surfing through network (gprs/edge/hsdpa) has slowed down; it feels as if it doesn't really establish a great connection with the network.
Please tell me you've had this problem and that it's a software issue that is fixable!
Its your 3g network that is dropping calls. I have same problem.
Go to settings, phone and then choose the band tab. Change network from Auto to GSM.
Solves all problems.
I have poor 3g in my home. At home I use gsm mode and when i go back out i switch to auto - 3g mode.
Or it might be because of an old SIM card. If you had yours for a couple of years for example, it might be time to ask for a new one.
i've actually had my sim card for ages, gonna try to order a new one and see if that solves it, thanks for the tip
Let us know!
got the HD and it droped calls all the time. My SIM-card was 5 years old. after changing it worked a lot better but not 100%. Solved that after disabling 3g (bad 3g rec at home), now it works as it should no more dropped calls.
You know.. it would be ideal to have an app that could be assigned to a button press that switches the 3g on and off without needing to go into settings all the time.
I don't use the 3g stuff all that often (mostly wifi) and gsm is fine for sending texts and making calls. Not so sire about mms though.
To be alle to switch it on and off would be ideal and could be used in conjunction with other software to schedule locations or times that would auto switch.
Anyone know of any thing?
i have got the same problem. I have sent my hd to manufacture on warranty. I still waiting on my phone, i let you know what is going on when it will be back to me.
P.S.
sorry about my english
Desperate
Hello to all,
I am having completly same issue with my touch hd.
Expierincing line drops, other side hear me badly or not at all. I tried to update radio roms to 1.09.25.35 and 1.10.25.25 , but ittis the same. Also tried updating ROM to DUTTY HD 1.7.,but it was the same. My network is MTS in Serbia.
Than, I changed finding netwotk to manual, and type of band to GSM (900+1800) UMTS (2100), same result . It looks that this helps a litlle, since I expierence less drops, but I am still unavliable sometimes. Also since my gsm card is 7 years old, I was adviced to change it what I did as well.
This brought even more results, but today, after 5 days of good work in one place (with good reception of 3G) I travell to another city, and you may guess, It started happen again.
All the way phone was loosing signal, calls were droping or even I was unable to make any calls as well.
I am so desperate, and will have to return it to a dealer, although it was my last option...
My was the same problem but it was fix
After I installed couples of upgrade my HD from HTC website and I recieved too many drop call so I uninstalled all the Hot fix . Now every work back to the normal way
Tried that as well, made 2 times hard reset, but no help.
Anyway I had only ine hotfix installed the one for keyboard lag.
I had imprssion in the begining that my problems started with new connection manager database (hotfix that was automaticly installed), but after hard reset everything repeated, so that was not the case....
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Ryanmt said:
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Click to expand...
Click to collapse
Ryanmt, It looks that GSM module sucks...Everything else is superb, but, after all this is a phone, isn't it?
I reversed to original ROM (403 WWE), and RADIO ROM (1.09.25.14), removed HardSPL, and now waiting for asome bright idea to try...
I give myself 7 days before waranty claim...
CORRECTION: I left mine HD for warantty today (11.02.), will report on...
Mine went back for warrenty also. Mine went back due to a faulty screen but i noted down it had major signal issues too.
Have you had any update?
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
djurkash said:
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
Click to expand...
Click to collapse
Im still waiting now is 24th day, but i had sent by carphonewarehouse next time i will send straitgh to htc because cpw is not good.
24 days !? OMG, I hope I won't be that luck. I gave mysef my HD directly to official distributor (same place wher I have bought it) here in Serbia, this is 5th day since I have left it...
HTC told me 5 days from when they receive it.
Sent mine away also
I was experiencing the same problems, even when I had signal it was impossible to call someone(not always but it happends sometimes) and for some reason my FM Radio wasn't working.. I'll try to keep you all informed, if it helped to sent it back to htc..
sounds like htc might be collecting a nice pile of phones with the same symptoms. I wonder if that will prompt them to release a fix of some sort
So here is an interesting one. I work from home and live in NYC and don't drop reception that often, well about a week ago I had to go to Colorado for work and at the office building I was in I kept walking in and out of reception, well later in the day (I had signal) and noticed that I wasn't getting emails on my cell but had still been receiving them in my Outlook Inbox on my work PC. I was there for three days and the behavior was consistent; I'd start work with reception and with emails in sync, then after some time I'd need to do a reboot to get my emails to come in.
Yesterday I needed to drive to NJ and work in a different office building where once again, my reception was off and on, well towards the end of the day I noticed the same consistent behavior of work emails (Exchange) would stop coming in and it needed a reboot to clear it up.
Baseband: 32.36.00.28H_4.06.00.12_7
Kernel: 2.6.34.5 [email protected] #1
Any thoughts?
Thanks!
X
use airplane mode to power cycle the cellular radio. it will sync if/when you have reception again.
That's kind of a poor work around though... It would make more sense if it just consistently worked. When I was on 2.2 (official ROM) I never had this issue, but with CM6 it's obviously happening fairly regularly and needing to babysit whether or not my mail is actually in sync certainly doesn't make sense. :/
Thanks for the post though, appreciate the though.
|mpulse said:
That's kind of a poor work around though... It would make more sense if it just consistently worked. When I was on 2.2 (official ROM) I never had this issue, but with CM6 it's obviously happening fairly regularly and needing to babysit whether or not my mail is actually in sync certainly doesn't make sense. :/
Thanks for the post though, appreciate the though.
Click to expand...
Click to collapse
What he suggested has zero to do with your email; it's overall connectivity. When you change areas you should go in and out of airplane mode to re-associate with the towers, it's just how it is. It usually happens itself, but sometimes you'll notice a large difference in tower availability and connections to those towers.
My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Click to expand...
Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
Click to expand...
Click to collapse
My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
Click to expand...
Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.
I have a three day old Epic 4 with OS 2.1-Update 1 (ie. Eclair DI18). All of a sudden since this noontime there is no sound in the earphone. If I switch to speaker mode it is normal.
Also, I find the data connection intermittent (Is this normal) on the phone network. When it works I am able to get 100kbps + all the time.
Connected to my office LAN on WiFi I have hit 19+Mbps. I am sure if I try in the morning I will get much higher speeds.
If you can't hear, return it ASAP.
Got the vendor on GTalk. He suggested calling *#00*#, earphone test. Fixed it. However, the volume dropped after a few minutes, but is still acceptable (just).
Update. The phone went back to the suppplier. The problem was intermittent, and was finally traced to a cracked connector between the two halves. Working very well now for over three weeks.
One observation. The sensitivity of the phone is lower than that of my old BB8330 and possibly the even earlier Nokia 6275. I find the signal too weak for my home as well as office. Both are fringe about 2km from the tower! While for the past nine months I worked happily with the BB with almost no issues.
sgiitk said:
Update. The phone went back to the suppplier. The problem was intermittent, and was finally traced to a cracked connector between the two halves. Working very well now for over three weeks.
One observation. The sensitivity of the phone is lower than that of my old BB8330 and possibly the even earlier Nokia 6275. I find the signal too weak for my home as well as office. Both are fringe about 2km from the tower! While for the past nine months I worked happily with the BB with almost no issues.
Click to expand...
Click to collapse
Yeah, it is sorta weak..
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