How to set up GPRS/MMS on Virgin Network - Networking

For all of you who have had difficulty setting up GPRS and MMS for the Virgin network then the comprehensive instructions in the attached document should put you on the right track.

MMS Virgin
Thanks for your help. Its now all working
It was the bit in MMS Composer causing the problem
it was trying to use the wrong connection
Now works Great
Thanks Once Again
Best Regards

Cingular
I read the PDF on setting up with Virgin.
Any chance of getting a document on setting up with Cingular? I have a XDA IIs activated with Cingular and need help getting GPRS and MMS to work.

Cingular
Sorry but I don't think that I can help as I have no details for your network. More importantly, as I'm not a Cingular customer, I wouldn't be able to test that I was setting up and documenting the connections correctly. I was only able to produce this document because I'm on the Virgin network and it took a fair bit of trial and error to get the connections right.

Thanks a million
Unbelievably helpful - thanks! I too have been playing with the settings provided by Virgin, but the GPRS/MMS combination was proving tricky! Would you perhaps be willing to give this to Virgin for others to get easier access to (if they're interested) - they tried to help but in the end said 'we don't support your phone so you're on your own'...? Thanks again for a BRILLIANT help file. Keith.

Glad you found it useful.
I've sent a copy of the document to Virgin and they said they'd pass it on to the relevant department so that they can check it for correctness! It remains to be seen whether they'll actually use it officially or not.

Bump!
just bumping this as it's a really useful document!
does anyone know how we can create a CAB file from this?

Thanks
Just bought myself a "touch" and had a hell load of trouble getting gprs to work for Virgin. This actually got me up and running, thanks.

Thanks for the link just set up all my connections. It seems Virgin hasn;t taken up your offer of letting peeps know about your instructions.

Superb!
Virgin had no clue at all
I followed this, and bang - connected
1 note: If you get "could not connect for an unknown reason" just reset your phone
Thx for this

Just wondering if Virgin Network lets HTC Home Weather update over GPRS?
With O2 at moment, they don't! Home phone through Virgin so it could be cheaper.

Thanks
I have just set up my MDA Vario following your easy to use instructions, and I can now connect to the internet on Virgin (I have moved from T-Mobile). However, I cannot send an MMS message even though I have double checked the settings. Can you tell me if there is anything else that may need to be done, or have others had any similar problems?

great.....for the first time i could send/receive MMS
sbgorner said:
For all of you who have had difficulty setting up GPRS and MMS for the Virgin network then the comprehensive instructions in the attached document should put you on the right track.
Click to expand...
Click to collapse
it work for me...T-mobile (USA)
eten M700 (had it 6months ago)
WM6 latest ROM
good to go here
http://eten-users.eu/index.php?showtopic=11718

Clueless!!!
I have done all of this and keep getting the message gateway timeout

A big thanks for this post, it saved me a lot of grief, as mentioned earlier Virgin were worse than useless.

Newbie question
Thanks so much sbgorner - I'll show my ignorance here ! I have been able (when a signal is available) to connect via wifi which is, generally free. I have now, thanks to you, managed to set up a gprs connection (which costs via virgin) - I want to be sure that I ONLY use the gprs when i really have to - I've had a pretty good look but am not sure how I can tell which connection settings I'm using and how I can make sure the gprs is turned off when I don't want it. Thanks for your help. regards Roger

Hi me again - Happy new Year everybody. Another little problem - I can get on internet with these settings and RECEIVE emails but not SEND emails or MMS. Any suggestions much appreciated. Roger

Thank you
Thank you very much for the advice. Excellent website I will donate

settings required for htc s710(vox) wm6 on virgin payg
I tried following the pdf but I dont know where any settings go as my settings all look different.
Could someone please help me.
Both the GPRS and MMS settings in Connections->GPRS need the following:
Connects To:
Access Point:
User Name:
Password:
Authentication Type:
Primary DNS
Secondary DNS
IP Address:
Ok, the MMSC settings needed in the Messaging->MMS are as follows:
MMSC URL:
WAP gateway:
Port:
Connect Via:
Max sending size:
WAP version:
Any help would be most greatfully appreciated.
UPDATE: I perservered for hours and hours and hours and hours and I finally sorted it!

Email
Hi, first off, thanks for the PDF. Brilliant, both MMS & GPRS working now. Something Virgin were not very helpful about.
I am trying to set up my email which is an NTL account but keep getting a message saying that it can't connect.
Any ideas if it is possible to set up email with Virgin?
Thanks.

Related

T-Mobile US settings for EZ WAP 2.5

OK, I'm a pretty technical guy and I'm still stumped. I've tried entering the T-Mobile provided info into EZ WAP but am obviously not mapping their connection settings info to the right fields in EZ WAP. AFter a couple of hours of tinkering and several searches here I'm caving in and asking for help.
Can somone post the "play by play" EZ WAP setup for T-Mo US?
Mad Max said:
I've tried entering the T-Mobile provided info into EZ WAP
Click to expand...
Click to collapse
what info did they give you?... When i calld, they gave me the run-around...plus I tried to ask them why I can't connect threw "internet2.voicetream.com"... & they sound like they gettin mad @ me, an start askin why I need to know all this...
...TMO needs an attitude adjustment
Unfortunately, I agree that the carrier's data specialists are often little or no help. Every question you ask, it turns out that they either:
a. Don't know
b. Pretend to know and give you the wrong answer
c. Assume you're with the Taliban and are trying to break in to their WAP system to threaten civilization
I got the T-Mo official settings at:
http://www.t-mobile.com/help/services/tz/configother.asp
and they are echoed at:
http://www.theody.com/t-mobile.html
Again, the info on these pages doesn't map directly into the connection settings on the PPC or to the settings in EZ WAP. I tries a few intuitive mappings and failed.
Mad Max said:
OK, I'm a pretty technical guy and I'm still stumped. I've tried entering the T-Mobile provided info into EZ WAP but am obviously not mapping their connection settings info to the right fields in EZ WAP. AFter a couple of hours of tinkering and several searches here I'm caving in and asking for help.
Can somone post the "play by play" EZ WAP setup for T-Mo US?
Click to expand...
Click to collapse
Ok here you go!
#1) Create a new connection with wap.voicestream.com as the APN
#2) EXWap settings:
General Tab:
Connection - WAP
Connect Automatically - Checked
Home Page - wap.myvoicestream.com
Connection Tab:
Connection tyoe - Gateway
Address - 216.155.165.050
Port - 9200
Connectionless gateway - Unchecked
WTLS secured connection - Unchecked
Push Tab:
Enable Puch - Checked
Connection Type:
Address - 216.155.175.050
Port - 2948
Connectionless push gateway - Checked
WTLS secured connection - Unchecked
MMS Tab:
Message Server - http://216.155.174.84/servlets/mms
Sender Address Type: Phone Number
Sender Address - +1(10 digit mobile number)
MMS Option:
Message Expiry: Max
Delivery Report - Checked
Read report - Checked
Hide Sender - Unchecked
HTH
Qman... I LOVE U!
you have noooo idea how many times u solved My xda problems hehehehe
ntabikha said:
Qman... I LOVE U!
you have noooo idea how many times u solved My xda problems hehehehe
Click to expand...
Click to collapse
Hey thats what its all about, Users helping Users and spreading the Love!
:wink:
Qman said:
Ok here you go!
Click to expand...
Click to collapse
Qman, you indeed are the eggman, you are the walrus, you are the eggman, koo-koo-kachoo. (Is that the xda-developers accepted spelling of koo-koo-kachoo?) :^)
I was pulling my hair out on this and have never found any of these settings you spelled out here or on any T-Mo site. It took a few minutes for you to type all that in and I appreciate it.
I was live on T-Zones about 5 minutes after I saw your reply, working perfectly.
Interesting observation, maybe it's an error on my part... I tried your settings in EZ WAP, but connecting through my usual internet2.xxx and the T-Zones stuff wouldn't come up. Other wap sites in EZ WAP would, like yahoo, but not T-Zones. I created a connection called WAP (like you used in your example) and made the APN wap.xxx and it works fine, AND nPOP pulled my mail through it to.
So I'm curious if these statements are true:
1. You can pull WAP and http/smtp through internet2.voicestream.com, but not necessarily T-Mobile's proprietary T-Zones WAP.
2. You can pull WAP, http/smtp, and T-Zones through wap.voicestream.com
If these are true, then I assume that wap.xxx and internet2.xxx are functionaly the same except that wap.xxx gateway has the t-zones subscriber authentication built into it, rather than on the content server.
Since my GPRS connection is always on, I don't want to have to switch connections between wap and nPOP/web sessions, would prefer to stay with one.
@Mad Max
I'm pretty sure your assumption abut that wap.xxx and internet2.xxx functionally are correct and thats why the wap.voicestream AP is my all around AP of choice (its my main T-Mobile AP).
FYI before upgrading to WM2003 the wap AP was also the only AP that would work with Pocket Hotmail 2.0, which now doen't work at all under WM2003. :evil:
Anyhow have fun!
anyone got the ATTWS Settings for this?
MMS and Tmobile US with XDA II
I finally received my XDA II this afternoon.. I have spent most of my afternoon trying to fix this MMS thing. I have used the base software, added EZWap 2.5... Tried every configuration.. Call the useless bozos on Tmobile but couldnt get this darn MMS thing to work...
Can someone please answer my 2 questions
1) What settings do you need with TMO?
2) What plans do you need with TMO?
19.99 All internet + 2.99 + 4.99 etc
Thanks
my MMS works fine, on 2002.
and though i have the internet from tmobile ($19)
goin about it via the wap.voicestream.com works just as good
for browsing net, and using tzones, and mms ofcourse.
the only drawback i hear, is you cant use secure servers on wap.
although i've checked my INBOX several times via wap, and it worked just fine for me.
check your settings from Qman again.
you maybe one digit off.
good luck.
ps: after you set it, if you want to test the mms, give me a buzz.
Hmm...
It is interesting, in my case the Pocket Internet Explorer works.. MMS doesnt and the EZWAP doesnt work...
It is bizzare... I have checked and rechecked each setup as provided by QMAN twice.. Had another person verify it for me...
Re: Hmm...
ratnamg said:
It is interesting, in my case the Pocket Internet Explorer works.. MMS doesnt and the EZWAP doesnt work...
Click to expand...
Click to collapse
If you're sure that the settings are OK, my next suspect would be an account setting issue. Unfortunately, getting help from the carriers in debugging that could be pretty tough.
more
more on the Xda ii. I am posting this message from the XDA. I still cannot send or receive MMS. I had a friend of mine send me a MMS and he got a error message that my phone cannot receive MMS and that a text message would be sent.
I received a notification about the MMS but couldn't retrieve it.
any suggestions
Finally got it working
Finally got it working... There was a MMS Server setting on the network that was missing and took me 18 calls and 95 minutes on the phone with TMobile to get it right.
I can now receive and send MMS to myself.. Looks like the MMS in TMO US is limited to TMO US customers only. I can only send MMS to other TMO US customers.
Re: Finally got it working
ratnamg said:
Finally got it working... There was a MMS Server setting on the network that was missing and took me 18 calls and 95 minutes on the phone with TMobile to get it right.
I can now receive and send MMS to myself.. Looks like the MMS in TMO US is limited to TMO US customers only. I can only send MMS to other TMO US customers.
Click to expand...
Click to collapse
What was the MMS server name? I'm in Austin, TX, just got a iMate XDA II and can't get my MMS working either.
Do you have to have a plan for MMS? I have the $20 internet already.
What parameters settings do you need in MMS Composer?
What parameter setting do you need in My ISP connection?
Thanks so much,
Craig
Re: Finally got it working
cshields1 said:
ratnamg said:
Finally got it working... There was a MMS Server setting on the network that was missing and took me 18 calls and 95 minutes on the phone with TMobile to get it right.
I can now receive and send MMS to myself.. Looks like the MMS in TMO US is limited to TMO US customers only. I can only send MMS to other TMO US customers.
Click to expand...
Click to collapse
What was the MMS server name? I'm in Austin, TX, just got a iMate XDA II and can't get my MMS working either.
Do you have to have a plan for MMS? I have the $20 internet already.
What parameters settings do you need in MMS Composer?
What parameter setting do you need in My ISP connection?
Thanks so much,
Craig
Click to expand...
Click to collapse
I have the unlimited MMS for 4.99 you will need that to send MMS. My MMS settings are all the same. I also have the unlimited WAP for 2.99 and I use the wap.voicestream.net for MMS...
MMS
I talked with T-Mobile. Since I already had the internet access service, T-Zones is already enabled. They said all I need for MMS is T-Zones. I set the right server, ip, etc. I could never receive a MMS picture message to myself. All that came through was the text portion witha download link to tap. Tapping it just brought another text header message. TMO was no help either. Afterwards, ALL my alerts (weather, sticks) started coming to my MMS but I couldn't read anything. I finally had to call TMO to have them remove my phone # off the wap server for t-zones to stop MMS and resume SMS messaging.
Any thoughts on this chain of events?
mms config telfort
got an xda1 with a custom rom, offcourse is there no autoconfig, i can't find the settings for mms in holland (telfort)
you need to install EzWAP 2.5 or its equivilant.
that will add MMS to xda1
good luck.

Vodafone + blackberry config

Wonder if anyone can help.
Got my blackberry XDA II on vodafone sim working - ie delivering emails - great.
One problem though I can't seem to access the internet any more - anyone know what the issue is?
Vodafone say it's not a provisioning issue - which I guess leaves a Connection setting issue - tried loads of different variations but with no sucess.
Any ideas? Anyone else got this config working?
I am using the 1.72.181 ROM with the Balckberry client on an XDA 2 in the US with t-mobile. Assume for the title of your message that your are also on this ROM. If that is the case you have to "stop" the blackberry client and then use the Voda internet connection APN to get to get to the internet. Are you doing that or trying to go to the internet while the blackberry client is connected?
Yes - using that ROM. When you say stop the BB service does that mean switch it off in Settings...? Or just get the XDA to connect to a different network?
To be clear could you tell me how many and which Connections you have in your My Connections?
I've got 2 - one with the original Vodafone APN settings and another with the blackberry.net settings + XDA is set to autopick...
Yes, I turn off the Blackberry Client by double clicking on the Today screen icon. This brings up settings and I select stop. Can restart again via "settings" menu...
I believe the crux of the problem is that the Blackberry has its own APN and it is not possible to add the regular data APN on the same account (at least not with TMO in the USA) So you have to access the internet via the Blackberry APN. I use: wap.blackberry.net in the USA. Just recently the internet connection stopped working, and now I have to use a proxy server to get to the intenert via the Blackberry APN. I am using: 216.155.165.50 There may be a similar need when using the Vodaphone Blackberry APN in the UK...
Hope this helps
Regards
Chris
Help with using the pc software for the blackberry
Hi guys
I have update my rom to have the Blackberry on it and also downloaded the pc software to config it.
But when i run the pc software to setup the Blackberry it keeps saying make sure it is in the cradle or that the software is on to which the answer is yes to both.
Has anyone any clues or hints on how to get them to talk
Thanks
Thanks for your help Chris - tried that unfortunately not working from UK... One question - did you set up your connection as your work connection? It would really help me if you could take the time to just send me your exact connections settings..
Anyone else know what the proxy address might be for the Vodafone in the UK?
Hi "Mr Vulture"
Yes, I am using the "My Work Connection" side. I think I am right in saying that you have to use that side to use a proxy server. So as far as connections go its as follows:
I set this connection up under "My Work Network" as:
Modem: Cellular GPRS
APN: wap.voicestream.com
User Name:
Password:
Then, under "Edit My Proxy Settings/Proxy Settings" I have both boxes checked ("This network connects to the internet" and "This network uses a proxy server"
Then Under "proxy server" I have: 216.155.165.50.
Then hit the "Advanced" button. This take you to the server settings. Here I have:
HTTP: 216.155.165.50 Port: 8080
WAP: 216.155.165.50 Port: 8080
Secure WAP:
Socks: 216.155.165.50 Port: 1080
Type: Socks 4
Finally, under "settings/connections/advanced" g to "select networks" and under "Programs that auotomatically connect to internet...." select " My Work Network"
Also check out this thread for more info on this topic.
http://forum.xda-developers.com/viewtopic.php?t=12509&highlight=
Hope that helps
Let me know how you get on
Regards
Chris
Chris - thanks very much for your help. I tried all your settings and still nothing....so thought I'd try helpdesk *again*
And it seems that despite assuring me twice previously that I had both the Blackberry and GPRS provisioning - seems like they got it wrong - grrrr. One swish of their magic wand and it's all working.
Thanks again for all you help - it got me to the point where I knew *I* wasn't doing something wrong.
John.
Hi John
Glad you have got it working. Seems Voda have gone one better than TMo US, whi informed me that it was impossible to provision the regular Data Plan APN AND the Blackberry Data APN on the same account/number. Maybe I should try my luck with TMo customer care again...!
Regards
Chris
Know what - think they told me that too - but I'm guessing its a commercial policy rather than a technical issue...and seems I got someone who didn't know the policy - what a shame
Have a good weekend and thanks again for the help.
John.
Hi John
I think you are probably right. I wnet into a Cingular store last night, and they said they could do it, no problem. I'll give TMo another go :wink:
Regards
Chris
PS Have you figured out how to get some additional kind of audible alert for when a Blackberry message comes in? All I get right now is a single, very quiet "beep". Blackberry does not show up under "Sounds and Notifications", so I have not been able to figure out if there is another way to. Any thoughts..?
Folks, i have mails push to my xda II but no sound? I cant seem to find anywhere where i can set a sound when mails are being push to my set? Any clue?
Same question asked here: http://forum.xda-developers.com/viewtopic.php?t=13839
ok.. i replaced the default.wav with another sound file.. worked..
Hi Tripartite
That sounds like a reasonable fix. A couple of questions:
1. What folder is the default.wav file in?
2. Do you have to rename the new wave file you want to use as "default.wav" for it to work?
Many Thanks
Chris
the file is in My Device/Windows folder.
Yes, got to overwrite it..
Great! Many Thanks. Also, is there a way of controlling the volume of this sound? Would that be a function of how high you have the "system" sound set or something else?
cbrow51 said:
Great! Many Thanks. Also, is there a way of controlling the volume of this sound? Would that be a function of how high you have the "system" sound set or something else?
Click to expand...
Click to collapse
Yeah, you can use the system sound settings...

Cingular's 8525 Unlocked / Using T-Mobile's MMS. Problem!!!

HI,
I got a 8525 from Cingular and got it unlocked using the instructions on this forum ( SWEET ). Now, I really wanted to Flash it and get rid of the Cingular stuff! But is not something that I'm ready to do ( after reading the wiki on HERMES and all I don;t feel comfortable enough to do it yet :-( ). Anyway I decided to configure my Cingular 8525 to work with T-Mobile, I have everything working emails, exchange server and pocket IE also added a few apps like opera and a couple of IM clients and everything is working!! But I can for the life of me configure the MMS on it!!! I added the new MMS server and I does not work I know the setting are right because it connects to the internet when is triying to send the MMS but it never sends it!!!
Does anybody knows why or how to fix it.
Thanks
What MMS Settings did you use?
slimsaturn said:
What MMS Settings did you use?
Click to expand...
Click to collapse
216.155.165.050
wap.voicestream.com
http://216.155.174.84/servlets/mms
first of let me say thanks!!!!
I had and old SX-66 locked to ATT, I unlock it and used it with cingular and later with t-mobile, I did all the settings the same way I just did the 8525, and I can see the phone connecting to the network then after a few seconds it connects to the network but the message stays in the outbox and does not go anywhere!! Thanks For your help

WANTED: JasJam help needed in Sydney, Australia

I bought an i-mate JasJam secondhand off eBay recently which has all the Telstra stuff preloaded. However I have a 3G contract with Optus and need to set it up to access the internet via 3G and my work Exchange Server email.
I can probably get someone else to take care of the Exchange Server side of the email issue, but I was wondering if there was anybody in the North Sydney area in Australia who could help me out with upgrading to the latest ROM/software/firmware? I'm happy to pay for your time, normally I'd work this out for myself but I'm flat out at the moment and don't seem to be able to get my head around how to do it with any degree of confidence.
Any help with answering these questions would also be greatly appreciated:
1. If I have a capped BlackBerry plan with Optus, is the data usage still capped with a JasJam?
2. Should I upgrade to Windows Mobile 6?
Please contact me via email rod.wilson(at)prosperion.com.au.
thanks in advance
Rod
Im in sydney but a bit too busy atm to help.
If you follow this guide http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=37&Itemid=26
word for word you dont need to actually understand anything.
Thank you, that guide couldn't have made it any easier!! I was just put off originally from all the threads about upgrading and I wanted to make sure that I got it right so I didn't end up killing the device.
By the way for those trying to access the internet through Optus 3G, I found these settings at http://forums.whirlpool.net.au/forum-replies.cfm?t=701331:
Ok the settings. You need to select My ISP from the connections settings. Once you have this, you will need to set up TWO (2) Connections under MY ISP.
You Name one, 'OPTUS MMS' ... with access point name of 'mms', and another one with name 'Internet' ... with access point name 'internet'.
Now you need to actually set up the MMS email account. Go to Messenging, then to Tools and Options, select MMS and then the Servers tab at the bottom of the page. Create a new one with the following settings:
Server Name: Optus
Gateway: 61.88.190.10
Port : 8070
Server Address: mmsc.optus.com.au:8002 ... make sure you put HTTP:// before it ... the post takes this out
Connect Via: My ISP
Sending Size: 100K
WAP Version : WAP 2.0
Ok now set that as the DEFAULT.
THATS IT, you ready to go. Now there is one catch. You will need to alternate MY ISP from using Internet and Optus MMS connections so that it will work.
Go to Setting, Connections TAB, Connections, Manage existing and then alternate between which one you wish to use (IE Internet for the net (WAP), and Optus MMS for MMS).
Click to expand...
Click to collapse
thanks again
Rod

T Mobile uk MMS server lost

My hermes has stopped sending/recieveing mms messages since i got back from the UAE.
Ive tried to input the settings from the website but strangly the server isnt being listed in the servers tab (tools, options, mms, servers) but the set as default key does change from grayed out once ive added the details.
Anyone got any idea whats happening here and how i might fix it?
Cheers
(BTW im running WM5)
I have a tmobile cab file which will enter ALL the tmobile settings for you.
I use it for after a HR on roms which arn't tmobile specific.
the only thing that it does a little wierd is it tries to set the MMS outgoing service to use the WAP connection rather than the GPRS connection.
this is an easy thing to put back right thought.
I can send it to you if you think it might resolve your problems.
regards
Tony.
PM me if you can't find it.
Thanks for the offer but i took the opportunity to upgrade to WM6 with the offical tmob rom.
Cheers any way

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