Database Users

MMS+GPRS Tarif not possible, 02 UK

I was on the phone to o2 UK for 15mins today trying to enable MMS on my handset. Is is not possible! o2 will not allow the use of GPRS and MMS together. You can enable MMS but must disable GPRS. I asked if they had any plans to enable the use of both. The woman on the other end said no!!
My Serial Cable is on order. My contract runs out in August. Change of providers me thinks. Maybe orange and the Sony p800, just for fun...
[I also use my sim chip in a Siemens S55, hence the MMS request]
What experience if any have other people had trying to enable MMS please lets see what I am doing wrong...
Martin

I've had exactly the same problem here. Being rather annoyed by this state of affairs, I spent a good three hours repeatedly calling both O2 and Carphone Warehouse to try and get a decent response as to why this was not possible.
The responses fell into two camps:
1) Technical problems - "GPRS takes all the available slots so MMS can't push messages through". This smells like BS to me, even though I got this answer from fairly clued up tech support people on the data team. After all, it's virtually impossible to keep a permanent GPRS connection going at present, so if I'm not using GPRS, why ever should I not be able receive MMS?
2) Simple administration problems on the billing system - it's currently impossible for the O2 accounts to have both a GPRS data plan and MMS activated purely due to red tape in the billing system. This seems more likely to me. Expecially as one can get MMS activated, but have to 'downgrade' GPRS to a pay as you use service at £5/MB. That's an active GPRS and MMS service by my reckoning - it's got to be red-tape.
I was told 'unofficially' that they were looking into this and had a very loose date of end of May for this silly situation to be rectified. However, we all know how loose O2's deadlines are - EUU3 was released in March, with no file in the installation dated after November.
I even got a semi-official email (quoted below), but this, IMHO, is plain confused as the proposed solution quotes a Rom update. If unavailability is due to "necessary changes taking place on our network systems" then why would it require a client side ROM update? Basically, I beleive this just refers to the availability of EzWap 2.5 from O2.
Re. your query on MMS usage on the Xda.
After mailing the relevant people concerned, I have the following information..
MMS will not work with the Xda at this moment in time due to necessary changes taking place on our network systems (no timescales to hand).
(This would possibly account for your Service Provider being unable to provision MMS for you at this time).
O2 are also driving to have MMS available for the Xda in the next few months - possibly as part of the next ROM after 3.16.32 (currently in testing).
I hope this helps..
Click to expand...
Click to collapse

but have to 'downgrade' GPRS to a pay as you use service at £5/MB
Click to expand...
Click to collapse
I changed my data plan from 13.99 for 3mb, to £2.25 (maybe £2.95 I forget because of my frustration!) per 1MB, PAYG. This is one hell of a saving for me. So if I try again, I should be able to get MMS enabled. Confused!
I asked specifically:
"I cannot use GPRS and MMS on the same phone"
02 "no, you will have to disable gprs".
At the price I have been quoted for PAYG 5MB is less than £15. So I'm on a better deal?
Is there any official, or accurate information on this please.
Martin

Guys,
I have just spoken to O2, and there is another system that they use that will allow GPRS & MMS to co-exist on the same tariff. It's called the "die" system, and involves you "porting" your number to a different customer base within O2.
Sound daft to me - but heres the catch. You have to be out of contract, i.e. over the 12 months initial period. In my case it is this Sept. So I will be chasing them then.
Ho Hum.
8)

Humm
The issue is one of service providers.
O2 stores are OK - generally you can just about get what you're after.
But, if you bought your kit from dixons or Carphone, they don't have to offer MMS and GPRS, even if O2 support it! stupid, huh? guess it will cost money offering services people want.
Now, if O2 direct can't do it then that's pretty ****.
I have an O2 SIM from an O2 shop, which has MobileWeb and MMS enabled (bought with a 7650). Slips easily into an xda...
But, MMS on xda is prety poor... :?

mms
i got mine from o2 and they have said that i cant have mms and gprs as the xda cant deal with the both ????????????? :?:

> the xda cant deal with the both
Of course it can. This seems to be just a techno-BS-excuse to try and put off potential users. OK so the XDA probably can't receive a WAP push message for an MMS when GPRS is in use, but then, it can't maintain a permanent GPRS connection anyway.
IMHO the reason they don't allow both tarrifs is purely administrative.

mms
sounds like excuses i am currently on rom 3.16 and i have had my xda for a few weeks. o2 arent very helpfull and they shouldnt be selling this product if they cant provide the support for it 8)

mms
you cant use mms on the xda its not possible to get the correct Ezwap 2.5 connection and mms settings for this program to work in the UK. If any one can help then email: [email protected]. cheers

Re: mms
kevin said:
sounds like excuses i am currently on rom 3.16 and i have had my xda for a few weeks. o2 arent very helpfull and they shouldnt be selling this product if they cant provide the support for it 8)
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Click to collapse
Not excuses at all. The XDA does not support MMS features 'out of the box' and without using no UK Acredited software (acredited in Asia & Australisia). If O2 don't wish to support a 'feature' that was not advertised as being part of the package, then that is down to them. They never said it would work in the first place.

If you download the o2 gprs settings direct from their site its free!
They are currently running a free use with fair use policy of course.
I'm using a t610 with this no problems.
Good hunting...

I work for the Aberdeen O2 store and we have came acros this problem with a few of the billing agents.
CCL and Cell ops I believe to be the worst at this. There is no plans for them upgrading there system and you should leave them if you want the XDA2 or any other phone to run the gprs and mms at the same time.
The O2 stores now use a new billing company the same one for o2 online connections and I got my XDA2 through them and it works mms and gprs fine.
There are loads of billing compaines within o2 carphone warehouse and singlepoint seem to be the worst.
Also please note that o2 direct is normally your billing agent and there really **** when it comes to knowledge on the XDA's.
Us boys in the Aberdeen store know our stuff so if your stuck just pop in past it's probly a fair bit away from everone but its a nice drive up here
Richard

I had the same explaination from O2 after some 6.5 hours on the phone over the course of a week.
I'm a pay monthly customer - they told me the tarrif was incompatible.
After some complaining, one of the guys in the data services dept turned MMS on, and sent an email to the billing dept.
two days later I had a text message saying it was all up and runing.
I have tried it, and it works. I have MMS & GPRS
now if only I could get this bloody SanDisk SD Wifi card to work !!!

Pay As You Go XDA 2 ?

i am recently deciding whether to part with my cash and buy a xda 2. First of all are they worth it? Also would i be able to use a pay as you go sim card from a samsung v200? which does have gprs as it has o2 active i was just wondering as i do not really want to go to a pay monthly plan
thnaks in advance

How much you paying for it? It will work with the sim you have as long as its an O2 phone, if not you can unlock it for free.

it will probably be £270 unlocked and yes i have a o2 sim card

You won't be able to take advantage of the full internet GPRS, I had no end of trouble trying to connect to MSN and websites outside of 02 active, even after numerous phone calls to 02, they never got this sorted out.
As far as I know, on a pay as you go simcard, you cannot benefit from full internet access with o2.

ye but is'nt there a way of changing the setting or something i heard you can do that to make it go on the internet

well can you plzz tell me so i can decide whether to get one

I have a PAYG vodafone in my xda2. Ive only just got the phone and still havent worked out how to get internet access on it. I downloaded vodafone's 'connect me' software and that buggered my actviesync connection so i had to uninstall it....

I would like to say that yes this is very possible.
I had my old XDA I and XDA II on pay and go with O2 I had full internet and full GPRS though it took alot of time to get the settings but I managed it. the only annoying this is when you send a text it tells you your credit about 5 times. I have now got the XDA IIi and the sim also works with this.
conclusion is that yes it can be done and its not hard either. just change the ISP and work connection

cheers can to share the setting for the xda 2 if you know them as if i get one i might need them trying to get my parents to pay half for my birthday present lol

I paid USD $600 for O2 XDA II 2 months ago.
But it's worth.
I'm using it in programming Pocketpc application, capture Discovery from my PC then copy it to my SD 512 MB and view in PocketPC when go to sleep, listen MP3s, use softwares...
It's a nice XDA man ! :wink:

ReaperX said:
ye but is'nt there a way of changing the setting or something i heard you can do that to make it go on the internet
Click to expand...
Click to collapse
There used to be a way, by changing the Proxy settings, but this does not work for newer SIM's.
O2 PAYG SIM's less than 18 months old (I think) can only access WAP via GPRS.
Cost: Expect to pay £200-£250 for a good condition XDA II on Ebay (just got £235 for mine, but some have gone for as little as £180)

well my sim card is from a samsung v200 which was brought new about november 2003 which has gprs on it, but now am not sure although i suppose if it does not work i should be able to pick on up easily from a store somewhere

Anyone have the Voda settings for GPRS/MMS? I'm on O2 and the reception around here is hit and miss, but Voda is always spot-on. I've a PAYG card that's data-enabled, I just need the settings for the XDAII.

Blackberry APN Vodafone...

Please help...
I have a xda2 running on a corporate Bes server everything on Mail side works perfectly only problem i have is getting internet access to work through the hidden apn on the blackberry service.
I have looked though all the posts and not found much about this..
My question is ... do vodafone (uk) have a proxy server address or is this a problem with my sim (gprs) ?
I can use the standrd Apn from vodafone which works but drops my blackberry service when it connects.... so if you want to browse the web you will lose your email until you stop browsing and stop start BB service... Any ideas ?
Rom Version : 2.02.t1WWE
Radio version : 1.18.00
Thanks guys !... Really impressed with this wicked forum...
We have over 300 standard blackberrys and 1 xda2 I need to show them the xda is the future ... :lol:

Any consolation that it does the same for O2
It is set up so that if you connect to the internet, it drops BB until the internet connection is released. You have a BB APN & an (ISP) Internet APN.
Are you running BES4 yet? I heard that it was going to be better for XDA2 but haven't seemed to get any benefits yet

Blackberry Client
BaZzA,
We have just started with Blackberry and users are being supplied with the Blackberry 7100 . I have an XDA 2 on Vodafone IRl and have been trying to set it up but the only client software I can find for it is the T-Mobile I found a link to on this forum . I've checked the Vodafone.ie web site but they don't seem to like XDA for some reason .Any idea where I might find a client that doesn't have German settings ????
Thanks ...
HW

Both the client and the application i used ...
you will need to get your vodafone sim enabled for use on the blackberry.net APN.... does work fine ... until i tried a new sim cant seem to unlock my Pin code from my bes server...now
But does work very well..

Oh ... Puff The Magic Wagon!
not running Bes 4.0 yet will do very soon .
Baz

Tks
Thanks BaZza,
I'll give it a go with an enabled SIM tomorrow..
HW

Vodaphone Wap Issue - Newbie

Guys
Firstly this is my first PDA so bear with me
I have just got a O2 XDA Atom
I have a prepaid Vodaphone sim which i use
I connected them up and got onto vodaphone to get it setup for GPRS
After an hour or so on the phone, we can seem to connect to them via GPRS but it will not load any web pages. They then informed me that the phone doesnt supposed WAP and so i cannot use it with there GPRS?
Is this true ? what are my options ? Its a lot of money to spend so i can use excel etc
Thanks for any help
Jason

Can anyone help me?

ive had the same problem with vodafone, have you tried a diffrent sim card in it? with mine think theres something up with my sim because any other vodafone sim works fine!

I am in a different country but I have had this problem with my local vodafone before. The sales people know nothing about gprs and other data services. I have been very clear to them an stated what I want to use a service for and after being assured everything is fine still nothing works. In the end for me the solution with vodafone was to move to a billed account. After that (and a phone call to activate it) all wap and gprs worked fine.

no internet connection with vodafone Raphael

I just buyed Touch Pro / Raphael from vodafone without branding (their hotline told me) and I need to use it with my t-mobile sim card until company contract would switched to vodafone.
I can do phone calls and also got internet configuration sms from t-mobile with "correct" settings. I also can receive emails from a pop3 account,
but I am not able to start eighter internet explorer or opera to get internet access.
When I use a prepaid vodafone sim card, opera will run, of course I changed back to vodafone settings.
My problem is that I need support, because I am on a business trip in dubai and need to have internet access with my phone.
ROM 1.90.162.5 Ger
09/24/08
Radio 1.02.25.19
Protocol 52.33.25.174
Many thanks in advance!!

Many thanks for your support! I am in trouble and nobody seems able or willing to help.
I have only internet access when i go in the hotel lobby and ask someone to share his computer...

i dont really understand what you want..
you want to use internet on your phone with your vodafone sim.
But its not connecting or....................... ??????

Raphael is vodafone branded or not, I do not exactly know.
I have a t-mobile sim card.
phonecalls and pop3 download of emails working, therefore I think it is not sim locked, but even with the correct internet profile from t-mobile installed, either opera nor explorer get internet access.
Do I need to supercid the phone?
Thans for your reply!!

Hmm.. i have to say that i dont have the answere.
but maybe post this also in the Raphael part of the forum.
maybe they know.

Under HTC Touch Elf, I had to do this :
in start menu : "settings"
"connections" tab
"connection setup" icon
then select my country and operator.
I'm not sure it'll work with a Raphael one... but anyway, try it!