My GF got her Mini on 1/9, and initially, we felt the phone sound quality is bad, but not to the extend that we'd return it or exchange it. But just yesterday, the earphone of the Mini just stops working.. No matter what I try, there's just no sound coming thru from the build in earphone, although it works fine when we plug in a headset.
I tried everything and even hard reset but still couldn't get the earphone to work again. It really seem like a hardware rather than software problem now. Is it fair to ask for a exchange than fixing it? A less than 3 weeks old well protected phone should not have hardware issue like this and I just don't feel good knowing a 3 weeks old phone needs fixing... Am I asking too much? Will O2 exchange phone because of this? Should I demand an exchange?
I don't know what consumer legislation is where you are, but the norm with most retailers in the UK is 28 days for an exchange a new device, after which you can elect for a repair or exchange for "refurbished" goods. Opting for a repair normally loses you the right to exchange.
Just to let you know... o2's policy is to exchange up to 28 days and repair after that...
where did you get a mini on o2 though? my branch hasn't even got a release date yet!
There is an issue with some xda where the headphone socket jams after using the headset, insertion/removal/insertion or jiggling of something in the socket often frees it, or maybe a squirt of switch lubricant.
I'm in Asia, the Mini has been out since Dec.. And it's definately not the headphone socket jams, if it's the socket jam, then I should hear the button clicks sound from the headset right? Right now, if I pull the headset, I can heard button clicks from the phone itself, but just no voice from the earphone
I hope the policy is the same worldwide, guess HTC really should have tighten their QC specifications
Don't you have a warranty?
1 or 2 years. They should repair or exchange for free.
cruisin-thru said:
or maybe a squirt of switch lubricant.
Click to expand...
Click to collapse
DON'T DO THIS. Switch lubricant is oil based and because it's very fine and sprayed under pressure, it gets onto every nook and cranny. If it gets under your screen it will ruin it.
I would demand an exchange for a new handset if I were you.
I have an XDA2s that was worn away the paint quite badly due to the poor design of the keyboard slider, also the keyboard slider wobbles... I'm also thinking of contacting O2 about this, but I fear they will say they can't do anything about the wear, and I will need to send it off for the slider to be fixed - because I have had the phone for about 3 months.
Anonymous said:
cruisin-thru said:
or maybe a squirt of switch lubricant.
Click to expand...
Click to collapse
DON'T DO THIS. Switch lubricant is oil based and because it's very fine and sprayed under pressure, it gets onto every nook and cranny. If it gets under your screen it will ruin it.
Click to expand...
Click to collapse
... and squirting your device full of lubricant will almost certainly invalidate your warranty.
Ineedtoys said:
Anonymous said:
cruisin-thru said:
or maybe a squirt of switch lubricant.
Click to expand...
Click to collapse
DON'T DO THIS. Switch lubricant is oil based and because it's very fine and sprayed under pressure, it gets onto every nook and cranny. If it gets under your screen it will ruin it.
Click to expand...
Click to collapse
... and squirting your device full of lubricant will almost certainly invalidate your warranty.
Click to expand...
Click to collapse
:mrgreen: :mrgreen: :mrgreen:
Those aren't my words, they are from the threads I posted links to.
Maybe I should've quoted rather than copied.
Related
I've had my myTouch for about a month now and have been lurking around the forums for about the same amount of time. With adequate research, I've been able to successfully root, install and run my phone with Maxismo's HERO rom. Successfully meaning have done all that can be with a 4GB class 2 SDHC.
Now to the title. Yesterday morning after a quick McDonalds run, a friend and I decided to post and enjoy our 600 calorie breakfast in the car while I had Pandora running on my Magic through the car audio jack. To no surprise, friend decides that it is a good idea to slide my phone off the armrest, onto the cupholder where a half-filled cup of McD's orange juice parked itself with no cover.. I blame the lady at the drive-thru for not giving us straws. It was in there for a good 5 seconds.
A **** load of used Kleenex's later, I examined the phone and found that the water-damage indicator was still solid white. Aside from the apparent stickier feel, everything seemed fine.. Until I got home. A couple hours later, I reached for my phone to find that it was vibrating. No call, no vmail, not even a text from homegirl to see how my phone was doing. I had tried all the "phone-drying" methods, from Dust-Off to submerging your phone into a bowl of uncooked rice and I still sit here writing this, with my month-old myTouch dancing around my desk like it was happy to see me.
My first question is, has anybody encountered such a problem? If so, has anyone devised a way to remedy this? Second, I have PHP through T-Mobile (phone insurance for those overseas).. Should I just un-root, suck it up and pay the $130 deductible?
I met up with homegirl later on that night and yes, she was happily myTouched.
I shall await replies if any. Thanks for reading.
does the phone still work besides that. cuz if you are going to pay the deductible, i say just report it stolen and pay the fee to get a new one and use the water damaged one as a back up to flash test roms. the only reason you would unroot it and return it is if you are going through warranty, but it would fail, because though the indicator is still white, they open it up and check for water damage there, so you would still have to pay an out of warranty fee, which is like 400 when I had to return my mytouch for warranty purposes.
Just out of curiosity, where is the water indicator?
Also you should leave the phone submerged (cover off and battery off) in rice or packs of silica if you kept those from packaging of electronics for about 2 days. The longer the better. Then see if the phone still works.
Taknarosh said:
Just out of curiosity, where is the water indicator?
Also you should leave the phone submerged (cover off and battery off) in rice or packs of silica if you kept those from packaging of electronics for about 2 days. The longer the better. Then see if the phone still works.
Click to expand...
Click to collapse
Water level indicator is on the lower right hand corner of the battery compartment. It's a round white sticker.
Phone was left (battery and cover off) in a bowl of rice as I mentioned in my post. I think it's the dried up sugar stuck on the board that's causing the phone to act up.. Gives a whole new meaning to "sweet phone".
tazz9690 said:
does the phone still work besides that. cuz if you are going to pay the deductible, i say just report it stolen and pay the fee to get a new one and use the water damaged one as a back up to flash test roms. the only reason you would unroot it and return it is if you are going through warranty, but it would fail, because though the indicator is still white, they open it up and check for water damage there, so you would still have to pay an out of warranty fee, which is like 400 when I had to return my mytouch for warranty purposes.
Click to expand...
Click to collapse
Phone is still running fine aside from being stuck on vibrate.. The volume button seems to be the only other that's acting up but it's sporadic. If I do end up keeping the phone I'll open it up and have a look-see. I imagine it isn't gonna be a walk in the park like my N95.
Good point on the warranty, my friend who works for T-Mobile said I could return it at her store though.. Will they crack it open later on and possibly bill me?
Thanks for the input.
mausheezy said:
Phone is still running fine aside from being stuck on vibrate.. The volume button seems to be the only other that's acting up but it's sporadic. If I do end up keeping the phone I'll open it up and have a look-see. I imagine it isn't gonna be a walk in the park like my N95.
Good point on the warranty, my friend who works for T-Mobile said I could return it at her store though.. Will they crack it open later on and possibly bill me?
Thanks for the input.
Click to expand...
Click to collapse
they send it to their return center and there they open it up. it happened to me on my sidekick. My trackball on it wasn't working so i returned it to warranty. They billed me 3 months later because they said it was an out of warranty product because they found water damage on the inside of the phone and the water damage indicator was still white. I didn't even know that it had water damage when I returned it. It must have gotten water in it when my hands were wet or when I had it in the rain.
Have you tried to turn off the vibrate feature from the settings to see if that turned off the vibrations?
All stickied up is what your volume button is. That is why it is vibrating and why the volume is acting up. The trick would be to get the sticky orange juice out from under your volume rocker. My menu button was sticking so I used a tiny piece of paper to stick in the very tiny gap between button and phone, maybe you will be able to dislodge the sticky stuff. Its a thought.
But insurance wise I think I'd say I lost it at Mcdonalds (snicker).
mausheezy said:
I met up with homegirl later on that night and yes, she was happily myTouched.
Click to expand...
Click to collapse
ROFLMAO!
I agree. Keep the phone and report it stolen.
Had the same thing happen with cranberry and vodka. pull the battery. Get the assembly manual off of the forum. Dissasemble and clean any and all boards with 90% isoproyl alcohol and a childs soft bristle tooth brush. Do not blow on the boards to dry them as condensation can occur. Just use a fan at room temperature. Make sure you don't get a bunch of alcohol in places it won't come out of (speakers, Microphones, any type of button, USE COMMON SENSE), and only use as much as absolutely necesary. I did mine about 24 hours after it happened and it is still working 3 months later. Sugar will kill it eventualy if left inside so it needs to come out. I have had not one single issue since iI cleaned mine. BE VERY GENTLE. There are a total of FOUR liquid indicators on the unit. One in the battery compartment, and two you cant see, and yet another behind the tab for holding a lanyard. If you need better instructions shoot me an e-mail. [email protected]
tazz9690 said:
they send it to their return center and there they open it up. it happened to me on my sidekick. My trackball on it wasn't working so i returned it to warranty. They billed me 3 months later because they said it was an out of warranty product because they found water damage on the inside of the phone and the water damage indicator was still white. I didn't even know that it had water damage when I returned it. It must have gotten water in it when my hands were wet or when I had it in the rain.
Have you tried to turn off the vibrate feature from the settings to see if that turned off the vibrations?
Click to expand...
Click to collapse
Yeah I did and it still did it. I guess warranty exchange is out of the question then.. Thanks again.
Tech no logy said:
All stickied up is what your volume button is. That is why it is vibrating and why the volume is acting up. The trick would be to get the sticky orange juice out from under your volume rocker. My menu button was sticking so I used a tiny piece of paper to stick in the very tiny gap between button and phone, maybe you will be able to dislodge the sticky stuff. Its a thought.
But insurance wise I think I'd say I lost it at Mcdonalds (snicker).
Click to expand...
Click to collapse
Haha. I tried it out with a bunch of post-its and it seems to have alleviated the volume issue slightly. I think I do have to open it up though coz it's still acting up. Thanks for the tips.. Maybe I should blame it on a McDonalds staff member.
softbanksucks said:
ROFLMAO!
I agree. Keep the phone and report it stolen.
Click to expand...
Click to collapse
Haha I think I will.
donepate said:
Had the same thing happen with cranberry and vodka. pull the battery. Get the assembly manual off of the forum. Dissasemble and clean any and all boards with 90% isoproyl alcohol and a childs soft bristle tooth brush. Do not blow on the boards to dry them as condensation can occur. Just use a fan at room temperature. Make sure you don't get a bunch of alcohol in places it won't come out of (speakers, Microphones, any type of button, USE COMMON SENSE), and only use as much as absolutely necesary. I did mine about 24 hours after it happened and it is still working 3 months later. Sugar will kill it eventualy if left inside so it needs to come out. I have had not one single issue since iI cleaned mine. BE VERY GENTLE. There are a total of FOUR liquid indicators on the unit. One in the battery compartment, and two you cant see, and yet another behind the tab for holding a lanyard. If you need better instructions shoot me an e-mail. [email protected]
Click to expand...
Click to collapse
Thanks. You might expect an email from me pretty soon.
mausheezy said:
Yeah I did and it still did it. I guess warranty exchange is out of the question then.. Thanks again.
Click to expand...
Click to collapse
it's a good thing you have insurance then and you told them that you "lost" it or it was "stolen"
Hi all,
Well, it seems my phone has given up the ghost and died on me. The phone boots up, and the screen comes on, but it is completely unresponsive to touch. THe hardware buttons are working though. Has this happened to anyone else? I've taken good care of my phone - always in the case - originally pouch then HTC flip case, never dropped, and kept well away from water. I never had a serious problem with the phone before, now this happens. It's so frustrating - only had it for 6 weeks! Now have to send it all the way back to Singapore and wait for them to sort it out and send it back. Any recommendations?
Thanks,
David
Try a HardReset, see if that fixes it. Had this issue 2 times when I had my HTC TyTN II.
Soft-Reset or HardReset.... First try the soft tho.
And on what ROM are you?
I've done a soft and a hard reset - no go, still down. Using official 1.66 ROM. Any ideas?
You're not operating in an extremely-cold environment are you? The digitizer drops in performance when it's cold.
Nor are you wearing gloves? With it being a capacitive device it relies on the natural electronic flow of your body to disrupt the electro-magnetic field the digitizer produces. Unless you're wearing very thin gloves, then gloves will stop the screen 'seeing' your finger.
Can't really think of anything else that may help.
If it's not environmental and you can't find any software causes, then your digitizer most likely has kicked the dust.
Definitely not in a cold environment - live in Durban in the tropics... And so no gloves either. If it is the digitiser, would it be covered by the warranty?
Yes it should be covered by the warranty.
CloneboyZA said:
Hi all,
Well, it seems my phone has given up the ghost and died on me. The phone boots up, and the screen comes on, but it is completely unresponsive to touch. THe hardware buttons are working though. Has this happened to anyone else? I've taken good care of my phone - always in the case - originally pouch then HTC flip case, never dropped, and kept well away from water. I never had a serious problem with the phone before, now this happens. It's so frustrating - only had it for 6 weeks! Now have to send it all the way back to Singapore and wait for them to sort it out and send it back. Any recommendations?
Thanks,
David
Click to expand...
Click to collapse
it has also happened to me! I have had to send him/it in guarantee because it deals with problem hrdware (recognized in many models by the htc). They will handle the substitution of the display and other parts hardware.
P.S.: to me you/he/she has begun not to work in days with high damp and cold
Well, we've had a long spell of very hot weather and evening thunderstorms. Could being in a cool airconditioned environment and then going out into the humid outdoors have been the cause of the problems?
CloneboyZA said:
Hi all,
Well, it seems my phone has given up the ghost and died on me. The phone boots up, and the screen comes on, but it is completely unresponsive to touch. THe hardware buttons are working though. Has this happened to anyone else? I've taken good care of my phone - always in the case - originally pouch then HTC flip case, never dropped, and kept well away from water. I never had a serious problem with the phone before, now this happens. It's so frustrating - only had it for 6 weeks! Now have to send it all the way back to Singapore and wait for them to sort it out and send it back. Any recommendations?
Thanks,
David
Click to expand...
Click to collapse
wtf.. mine just did this today also?...
I worked just fine a few hours ago here in my office. But now... nothing.
I also take really good care of my phone, had it for ~3 months now and not even a small nick or anything on it.
just did a hardreset on mine also. And still no life.
touch screen is totally dead - gonna send mine in for repairs then.
Maybe it's a conspiracy by HTC... What environmental conditions were you under?
CloneboyZA said:
Maybe it's a conspiracy by HTC... What environmental conditions were you under?
Click to expand...
Click to collapse
well its ~1c outside rigth now but it has been in a nice warm office all day, for like 3 hours or so before it broke
Maybe it's the transition from warm to cold and back that broke our phones. If it is, what can be done to prevent it happening again?
CloneboyZA said:
Maybe it's the transition from warm to cold and back that broke our phones. If it is, what can be done to prevent it happening again?
Click to expand...
Click to collapse
nothing i guess. Its not like mine has been that cold...
my trip this morning
6.30 am - locked my door and walked like 10 meters to my car, got in turned the heater on and had it running a podcast
7.45 am - arrived at work and walked like 50 meters to the front door
~11 am - phone display stopped working
So its not like i have been outside that much for it to get really cold. I always carry it in my front pocket.
Oh great, yet another potential problem I'll have to look out for.
Starfury said:
Oh great, yet another potential problem I'll have to look out for.
Click to expand...
Click to collapse
well tbh i dont think its a hot/cold problem. It has been even colder for the last few months and it has never missed a beat. I agree that the coincidence is almost off the charts. But it may just be a manufacturing problem with some of them and CloneboyZA and i just have bad luck.
I thought I'd been lucky enough to get a decent one, but guess it was not to be...
Same thing happened to me a couple of weeks ago.
Sent it to repair and they swapped the screen.
dogans said:
Same thing happened to me a couple of weeks ago.
Sent it to repair and they swapped the screen.
Click to expand...
Click to collapse
k thx good to know. Gonna send mine in for RMA on monday, unless i can make it tomorrow.
Well, I've got to ship mine all the way to Singapore from South Africa... Most frustrating!
Splodge, was the only way I could describe it...take a look at the attached photo.
I'm certain I have seen someone else post this before.
It just happened randomly! Was fine all day yesterday, then picked my phone up to answer it last night, and after the phone call had ended I saw this on the screen...
Touch screen still works, and you can still see underneath it, its less visible when the back light is on. Of course when it's off, you can see the effect it has!
So...what is it? Easily fixed or what?
Like I said, I'm sure I have seen this posted by someone else before...
Hehe... nice one. It will most likely disappear if you gently pull the glass with a suction cup.
Brgds... /Tubgirl
Suction cup thing works but then it comes back.
HTC said it would be out of warrenty :S and they would have to look at it first.
O2 however, said if its in warrenty (which it is) then they will get it repaired and supply a courtesy handset while they have it.
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
Some background info on the topic: http://en.wikipedia.org/wiki/Newton's_rings
greg1fraser said:
i had one the same size it has slowly gone to half the size 5 pence piece but o2 said its not under warrenty and i work for a major phone retailer and my repairs guy said it may so im very unsure wuld have re flash it as its hspl grrr
Click to expand...
Click to collapse
interesting, well I'm taking it to the O2 store next week, so will see what they say, will keep the email i had off them saying they will as backup!
It has reduced in size, but still has the rainbow pattern in the middle.
I had a similar screen problem however it didnt look anywhere near as bad as yours. Mine had slight discolouration mostly noticable on white backgrounds. Pressing the screen a little bit harder than normal created the sort of effect you get when pressing the screen of a calculator (dont know what to call it) I took mine to the o2 shop with a different fault and also mentioned this fault. I got it back 6 days later but they hadnt fixed the screen problem. I sent it off again then and there and 6 days later i got a new phone.
O2 now have my HD2
Been given a nasty old Nokia phone as a temp...forgot how small some screens are...lol
should take 7-10 days they said...so fingers crossed...
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
I've had the same with my HD2.
They fixed it for me (new screen)
Don001 said:
Any way of fixing this problem without sending it back as this has happened to my cousins HTC HD2, kind of glad it didn't happen to mine lol, any quick fixes to know about?
Click to expand...
Click to collapse
Get hold of a replacement screen and do it yourself??
MalekoUK said:
Get hold of a replacement screen and do it yourself??
Click to expand...
Click to collapse
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Don001 said:
Was actually thinking about this, then tried to figure out how it happened, he goes it was one of two things, since he considers himself a bit of a playboy lol, he tells this tale of a girl sitting in his lap and it happened or could have been wetness (kind of goes hand in hand don't you think lol).. how does this problem usually occur?
Click to expand...
Click to collapse
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
I had a smaller of these newton rings at the center. Much smaller than yours.
Suddenly one day it disappeared.
It was during summer and I thought it was probably because of the heat.
MalekoUK said:
LOL!
Well anyway! For me it was very random. The phone was fine all day at work, I had a phone call in the evening, after the phone call I just looked at my phone, and there it was...
Some people have said its caused my the heat of the battery and signal, dunno.
Its a very thin space between the battery and the back of the screen, so maybe thats true.
I can't see how over pressure can cause it as its a glass screen, and glass doesn't bend like plastic.
Click to expand...
Click to collapse
Interesting, he did always complain about his battery overheating or when on a phone call, the phone temperature increases rapidly, guess that was the cause, at least I get to tell him some good news, he can go to spearmint rhino as much as he wants lol
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
MalekoUK said:
Just tracked the repair on line and all sounding good!
Job Fault: Defective On-Screen Keyboard
Job Status: On it’s way back
Repair Outcome: Warranty Repair
Click to expand...
Click to collapse
Congratulations.. how long did it take to come back?
Don001 said:
Congratulations.. how long did it take to come back?
Click to expand...
Click to collapse
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
Hope its fixed soon for you, its interesting about the battery and heat, my hd2 gets warm below the battery and that is also below the main area your problem is on, I suspect its down to a screen fault myself.
MalekoUK said:
Hasn't arrived at the store yet, waiting for a phone call, fingers crossed for today! that would be exactly a week.
Click to expand...
Click to collapse
Hopefully because I know how it feels like to be without the beloved HD2, I had to last two weeks, no matter what phone you use as a substitute, for some reason, it just cannot compare!
I think the paint of my Nexus S is not in good quality. I got a "paint mark" on the edge. It's pretty obvious, and doesn't feel smooth.
I am wondering if there is any restriction in exchanging the Nexus S. I tried to live with it but found that I couldn't.
You can find the attachment for the paint mark.
i am sorry. but i dont see anything. ur over reacting.
and if its at the back side, its just a cover.
If you mean the mark on the side of the bezel area then yes it is defective. Take back for exchange or refund.
Don't know where you are but here in UK we have 28 days if its a fault.
zen123 said:
If you mean the mark on the side of the bezel area then yes it is defective. Take back for exchange or refund.
Don't know where you are but here in UK we have 28 days if its a fault.
Click to expand...
Click to collapse
Yes that's the mark I mean. I reside in Hong Kong and I got this phone because my fd came back from US for vacation. Now I need to have my fd to exchange for me and mail it back =(
I believe BestBuy have 30 days exchange and retun policy.
mines is actually the same :-( refund?
Same? Same location and same mark?
Sent from my Nexus S using XDA App
I dont have that. I would get a new model if i were you.
hungyip84 said:
Yes that's the mark I mean. I reside in Hong Kong and I got this phone because my fd came back from US for vacation. Now I need to have my fd to exchange for me and mail it back =(
I believe BestBuy have 30 days exchange and retun policy.
Click to expand...
Click to collapse
Wow, all that trouble for a mark that's barely noticeable (I can't even see what you're talking about)? Not worth it if you ask me.
Here's a better solution: Buy a case.
Since you're in Hong Kong, is it really worth being without your phone for weeks over this? Not to mention the money it's going to cost to send it there and back.
Got an exchange at car phone warehouse. This is a defect with some of the i think. Ive never dropped or banged mine. Scratched the crappy glass on the screen last night, so kinda glad i could exchange!
That's true i won't be seeing my phone for a while. I have fds who keep traveling from hk to us so cost is not a problem.
There isn't any screen protector and cases in hK yet (although you can find many from eBay, but none of the stores is selling). As i said, i tried to live with it but found that i couldn't xd
Sent from my Nexus S using XDA App
I see what you're talking about, but if everything else is good with the phone, I'd probably keep it. You don't want to exchange it and get one with a real problem. Just my two cents. I did something similar with my G1 and regretted it.
nyijedi said:
I see what you're talking about, but if everything else is good with the phone, I'd probably keep it. You don't want to exchange it and get one with a real problem. Just my two cents. I did something similar with my G1 and regretted it.
Click to expand...
Click to collapse
Thanks for all your advice.
My fd is leaving HK on next Thursday so I still have time to decide whether to exchange or not.
Btw, is the exchange procedure smooth and easy to do? Bought from BestBuy.
I have a dot on the soft key to back, only visible in practically direct sunlight. Just get over it, no device will ever be perfect. I return a G2 with a defective wi-fi, then I get a new one with a screen that's loose(Dust justs gets under the screen, full of it). Just be happy your device works.
Just curious, does anyone else's phone make a "clicking" sound at the bottom of the back cover; right next to the USB port, opposite of the headphone jack. Try pressing there and letting go. Hear anything?
onthecouchagain said:
Just curious, does anyone else's phone make a "clicking" sound at the bottom of the back cover; right next to the USB port, opposite of the headphone jack. Try pressing there and letting go. Hear anything?
Click to expand...
Click to collapse
No, mine doesn't; I've squeezed it several times to check just now. How loud is your clicking? Is your back plate fully snapped into place?
onthecouchagain said:
Just curious, does anyone else's phone make a "clicking" sound at the bottom of the back cover; right next to the USB port, opposite of the headphone jack. Try pressing there and letting go. Hear anything?
Click to expand...
Click to collapse
Yup! I have the exact same thing. It's slightly annoying, but other than that one spot, the phone is creak free.
distortedloop said:
No, mine doesn't; I've squeezed it several times to check just now. How loud is your clicking? Is your back plate fully snapped into place?
Click to expand...
Click to collapse
Yes, snapped into place. I discovered the sound when holding my phone upside down at the top and bottom with my thumb and index finger. It's a slight click, not very loud. Just a shame to find a soft spot in an otherwise sturdy phone.
However, my biggest build complaint remains the semi-loose volume rocker. It's just too far out, in my opinion, and too big. It's not terribly loose, but it's annoying to feel it jiggle even slightly when everything else seems so solid.
@nyijedi: I removed the cover and snapped it back in place and the click seems to have gone away. You may want to try that also.
dunno why so many exchange phones just for the slightlest problem... I mean, some exchange phones 4-5 times?!! Jesus.. Ur in HK and u wanna go thru the whole Best Buy process just for a freaking mark no one can barely see???
Is anyone else having trouble checking (turning on) their NFC in the Wireless & Network Settings menu? When I try to turn it on, it won't allow me to check it and says "an error occurred". I'd hate to find I have a defective NFC. Anyone else?
Hi All,
I love my Arc S. Love it. I'm even more careful with this phone than I usually am.
Unfortunately, my Arc S was knocked out of my hand over the weekend and fell on the floor. The back cover came off and battery fell out. In the rain!
Fortunately, the phone is almost perfectly fine - except the Up Volume button virtually no longer works properly. It takes a very, very hard press to respond and seems to be rapidly degarding to the point where it won't work at all.
Can anyone recommend a way I can get this fixed reliably and economically? I really don't like the idea of sending my phone away, but I like the idea of it not working properly even less. I can attempt a self-repair too if feasible.
I'm based in London, UK.
With thanks,
schnide
just set it to high and leave it? . Then if required you can change it via settings. You can also buy buttons off ebay.
soldiers33 said:
just set it to high and leave it? . Then if required you can change it via settings. You can also buy buttons off ebay.
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That's fine for call volume, not so fine for media volume which can need changing constantly.
And buying new buttons might not solve the problem - the physical button looks fine apart from tiny cosmetic damage.
I would really appreciate an answer from someone with expertise on the internals of the Arc S to see if this can be fixed
schnidex said:
Hi All,
I love my Arc S. Love it. I'm even more careful with this phone than I usually am.
Unfortunately, my Arc S was knocked out of my hand over the weekend and fell on the floor. The back cover came off and battery fell out. In the rain!
Fortunately, the phone is almost perfectly fine - except the Up Volume button virtually no longer works properly. It takes a very, very hard press to respond and seems to be rapidly degarding to the point where it won't work at all.
Can anyone recommend a way I can get this fixed reliably and economically? I really don't like the idea of sending my phone away, but I like the idea of it not working properly even less. I can attempt a self-repair too if feasible.
I'm based in London, UK.
With thanks,
schnide
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Click to collapse
Why not give it to sony for a repair..
Sent from my Xperia S using XDA
king-iyokan said:
Why not give it to sony for a repair..
Sent from my Xperia S using XDA
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It's not a bad idea I suppose, but I can't help feeling that'll be the most expensive way of doing it and I don't know what their repair quality is like.
I bought a French unit (from a UK company) although I imagine it has a European warranty. Thing is, the unit was damaged by 'myself' and hasn't just turned faulty on its own.
wen i sed change buttons i meant thr actual ribbon part. Not the physical buttons.
soldiers33 said:
wen i sed change buttons i meant thr actual ribbon part. Not the physical buttons.
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Ah right, sorry I didn't realise. I had a quick search on eBay but unfortunately found nothing. I guess I'd have to find a repair guide too.
Off to Google..
schnidex said:
Hi All,
I love my Arc S. Love it. I'm even more careful with this phone than I usually am.
Unfortunately, my Arc S was knocked out of my hand over the weekend and fell on the floor. The back cover came off and battery fell out. In the rain!
Fortunately, the phone is almost perfectly fine - except the Up Volume button virtually no longer works properly. It takes a very, very hard press to respond and seems to be rapidly degarding to the point where it won't work at all.
Can anyone recommend a way I can get this fixed reliably and economically? I really don't like the idea of sending my phone away, but I like the idea of it not working properly even less. I can attempt a self-repair too if feasible.
I'm based in London, UK.
With thanks,
schnide
Click to expand...
Click to collapse
It you flash the official ICS rom onto your handset then you gain the ability to move the volume slider on the phone screen up and down. This works for media volume and call volume.
There also might be an app on the market to do this - have a look there
also if there are no scraches you could possible send it into Sony and say that it stopped working on its own accord
adsada arc said:
It you flash the official ICS rom onto your handset then you gain the ability to move the volume slider on the phone screen up and down. This works for media volume and call volume.
There also might be an app on the market to do this - have a look there
also if there are no scraches you could possible send it into Sony and say that it stopped working on its own accord
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Click to collapse
Thanks for this, I'll bear it in mind but would like to have the hardware side working as that's what it's meant to do.
Unfortuantely there is minor cosmetic damage on the volume button in the form of a small scratch/dent.
ive seen a site before that sells lots of different ribbosn for arc. Search it up on google I think it cost around £7 or £8
soldiers33 said:
ive seen a site before that sells lots of different ribbosn for arc. Search it up on google I think it cost around £7 or £8
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Tried 'Sony Ercisson Arc S Ribbon' and 'Sony Ercisson Arc S Ribbon Replacement' but no joy - any other search term ideas?
I appreciate your help by the way, so thank you.
just tried looking and cant find it anymore. Only ones I can find are keypad, and camera buttons.
Also if youre saying it works when pushing hard maybe its cause the plastic behind it snapped off therefore you must push very hard in order for it to catch against something. I think its best to open the phone and have a look.
schnidex said:
It's not a bad idea I suppose, but I can't help feeling that'll be the most expensive way of doing it and I don't know what their repair quality is like.
I bought a French unit (from a UK company) although I imagine it has a European warranty. Thing is, the unit was damaged by 'myself' and hasn't just turned faulty on its own.
Click to expand...
Click to collapse
Man they are gonna repair it even if you were the one responsible for the damage.. And repairs can be done all ovr the globe. They are just going to charge you for the repair.. I think its a lot better idea than banging your head..
Sent from my LT26i using xda premium