Database Users

Hard-Reset For No Reason after it dropped

Hey guys,
Todays i dropped the XDA2 and it got some scratches near the bluetooth blue lamp. It looks a bit ugly, but i could only be thankful that it didn't die.
Few hours later, i charged the thing, took it off, left it for a while, grabbed it to use the calculater, finished using it, was closing the application, AND BOOOM, a hard reset for no reason.
Note : I was closing it through the battery pack X icon on the top.
Question is, what was that for, and am i to expect sudden death hard-resets in the future, and if so, what can i do.
Thanks in advance.

LOL! :lol:
"Hard-Reset For No Reason after it had dropped"
Yeah! Sure..
"Pasient died for no reason after surgery by drunk doctor with a leatherman"
Try getting it serviced..
If the problem doesn't get fixed, return it to the same service point..
Depending on the laws in your country, you might get a new one after a while..

Well i bought this one from england, so i don't know there is any way of returning it, that if the returning policy of O2 includes getting a hit on the ground.
The question remains, will it do this hard-reset again...?
Any one with similar experience.

hard reset
Mine has done involuntary hard reset 2x now. Both have been whilst using the Agend Fusion application, On the first occasion it wiped and disabled a 512 SD card (real pisser) and the second aload of backed up appointments notes etc that I'd just entered. However I did get the SD card before that too was wiped. Thats the good news.....
For you the bad news, since my original post I've had no response to my query. I've checked out the issue with Dev one the designers of agenda fusion cross checked the ROM version and all to no avail!!
Pisser I know, but it seems to me the only way to protect from this is regular backups to PC and use Xbackup to a seperate SD which you always carry.
If anybody can add anything more useful please advise.
Finally, you can take it back to o2 and ask for a replacement as the superficial damage didn't appear to have an immediate effect...
let me know how you get on with this I'm interested.
Pete

I'm not intending to return it O2, it's working, and maybe this problem of Hard-Reset was just due to that when it was dropped the battery got misplaced or that some dust got into it which cause that Hard-Reset.
That was 1, 2- I live in Egypt, and i have to send it all the way back to O2, not unless something really bad Happened, like it doing this hard-reset on it's one 2-3 times more.
A backup will be a VERY GOOD CHOICE. (Please do it for god's sake, or you will have to lose everything, I've warned you!!!)
Thanks for sharing.
But the question remains, Will this damn thing do it again, maybe time will only tell.

MDA Vario - Worst phone ever or just needs flashing??

Hi all,
After spending 2 days with my vario my dreams of a half-decent smartphone are shattered.
I've got a C500 which hasnt really caused me any problems in over a year, now 2 days after having a vario i'm almost pulling my hair out.. can this phone possibly have been released in such a bad state or is it just mine?
For starters it crashes, not now and then, but like it's a hobby of the vario's, i dont think i can leave it for an hour, come back and find it hasn't hung in some form.
Sometimes i have to do a soft reset, sometimes, i can press the power button, get the screen to light up but can't do anything. Sometimes I get icons but when I click them i'm told the shortcut doesnt exist.
Ooh another thing it seems to like doing is randomly going into flight mode, and one really good crash was when i called it and the source phone could hear the ringing but the vario was just sitting there doing nothing.
So is it just mine or is this the most unstable phone the UK has ever seen? Is it worth me asking for a replacement, or just flashing the k-jam/qtek rom over the t-mobile one? Is there a way to backup my t-mobile rom and flash it back should i find the qtek/kjam rom does the same?
I've tried hard-resetting then cancelling all the t-mobile gubbins that loads from extended rom, but that didnt make any diference.
Any advice gratefully appreciated
Thanks

Personally, I'd say get T-Mobile to replace it! Unless you've installed a buggy piece of 3rd party software (but if you did, you wouldn't on here complaining about the phone you'd be complaining about the software, right?).
I also have an MDA Vario. I haven't touched the Extended_ROM (was going to, had a look and decided it was running fine so don't mess with it).
It's solid as a rock. As per a thread on howardforums asking how many times per day have I soft-resetted the phone and my answer was an average of zero.
I hard reset it on the day I bought it (after installing GPRS Monitor which knackers the backlight turning back on after sleep) and took the battery out after T-Mobile decided to disconnect me from their network (at their support line's request).
Anyway, it's on 24/7, never needs a reset of any kind, gets mobile emails via ActiveSync and is generally a wonderful piece of kit!
List what apps you've installed (even if they're T-Mobile supplied ones from CD) since buying the phone as there may be something buggy there. If not, definitely get T-mobile to replace it as it's certainly not a crap model (mine is absolutely fantastic).

Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something

Yeah, then you've definitely got a knackered phone. They should replace it (how long have you had it) without problems.
Hope you enjoy the replacement, they really are a great bit of kit

Well just had my first ever dealings with tmobile supoprt and it's as bad as the phone
They say because my contract/phone is only 3 days old i need to go back to the people i bought the phone off to get a replacement, problem is they'l want me to send the whole boxed thing uip and all the box etc is at home since i work away during the week

That's got to be faulty, like others have said.
WHen I bought mine, (T-Mobile shop in Leeds), I was told that if it was faulty within the first 28 days, there'd be a straight replacement issued immediately.
Don't accept anything less.
For what it's worth, I always try to be exceptionally pleasant when returning things rather than going in "all guns blazing"; it gets results a lot more often than the "I know my rights" approach. Of course, when it all comes down to it, the "i know my rights" approach might be necessary, but hopefully it shouldn't be.
The phone is superb, so stick with it even tho it is a bit of hassle for you.
good luck!

hi there no problems with my vario either. seems to work fine. no soft/ hard resets needed so far. have had it for 10 days. only thing is after the xteended rom instals there is a file called canned text in words which opens up in a crazy language. does not go on hard resets. but does not cause a problem either. any ideas on what this file is. have othar vario users noticed this file. please help.

_Belial said:
Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something
Click to expand...
Click to collapse
may not be relevant to your problem, but if skype is installed on yours from the hard reset install, it may be worth removing, on the k-jam as soon as i removed skype, reseting stopped happening

Phone turns off sometimes when closing keyboard.

Like the title says. It doesn't happen all the time but happens alot. When I slide my keyboard in the phine turns off 60% of the time. Also I noticed when I bumped the phone on my knee at the bottom (Don't asked how I managed to do that ) it just turn off instantly.
Anybody else with this problem? If you don't have this problem let me know 2 please. Maybe its just my device! Thnx.

No my phone does this too; but not as much as yours. It also seemed to happen more when opening the keyboard. I noticed however if I don't open the keyboard quickly then it doesn't seem to do it as much. What I mean is if you push the keyboard open and it pops hard then the phone will shut down.
I think it has something to do with the battery. I have tried putting paper in the battery compartment in hopes that it will apply more pressure to the battery keeping it from sliding. This seemed to help a little but not very much. Best solution I found was to not open it so forcefully. I havn't had it turn off in a couple of months.

A friend of me has the same phone. I tried it with his phone and he doesn't have the problem. He never had it he said. So I called the HTC repair service to send it to them under garuanty and it sounded like they knew the problem. It shouldn't do that. and like you said, I tought it was the battery too but when i remove the battery case and try to move the battery the phone stays on, so I don't think thats the problem but something inside the phone. Maybe some bad contacts. Anyway, they come and pick it up thusday. Maybe I'll get a new one or they fix this one.

I have the same problem
Ocassionally I suppose as I haven't observed carefully, when I close the keyboard the phones powers off. Not sure what the problem is, haven't really read any thread on this kind of an issue. Does anybody have a solution without sending it back to the support center.

I have the same problem...it seems that there is somewhere a bad contact, I do not believe its a "loose" battery. Anyway, I will tell the repair shop as now also my touch screen does not respond anymore...
I had an Qtek 9000 for almost 2 years, never had any problems with it!
NOT very impressed with this thing...
Ciao

Eeehm, I called the repair center and they were about to come and pick it up. so i did a hard reset to delete all my stuff.... and now it doesnt power off anymore. Wich is really strange cause it looked like a hardware problem cause when i bumped the phone it also turned off.

Jewcookie - My phone also resets when I close it too forcefully or give it a good bump. After your hard reset did you re-install your prior software? If so, did the problem persist or did it disappear?

Choptank
I've been having a similar problem with my HTC branded Herald. (winmob 6)
The phone seems to behave normally until I open and close the keyboard.
A few minutes later, when I push the power button to exit sleep mode, nothing happens. I have to soft reset in order to get the phone operating again. During the time it is locked up, the phone doesn't ring and no calls show up as notifications. The fellow I spoke with today at HTC support said he hadn't heard of this happening before. He recommended a hard reset. Hoping to try a few other things first. Has anyone else with this problem had any luck resolving it?
Thanks C.T.

Still trapped in Sleep Mode!
Just a follow up to my previous post, it now seems that the phone locks in sleep mode after I have accessed files on the memory card. Two days ago I moved all Today plugin programs to device memory (except Pocket Weather, too large!) in order to see if that was the problem. Phone worked fine for two days, no lock-ups. Yesterday the only thing I did differently was access an Excel document from the micro SD card. I then put the pnone in sleep mode. About 10 minutes later when I needed to make a call, it wouldn't come out of sleep mode without a soft reset. Also I had scanned and re-formatted the memorycard, no apparent problems.
Anybody else dealing with a similar problem?

2 Jewcookie - met welk reperatiecentrum heb jij contact opgenomen dat ze hem komen ophalen? want mij zeiden ze dat ik hem moest opsturen, maar dat kost me teveel tijd.
grzz Clint

i had the same problem one time with it turning off when i closed the keyboard. it happened when i was playing with the battery. I just took the battery out and re-seated it securely and it fixed it.
Do you have a factory battery or an aftermarket one? if it is an aftermarket one then it might not fit as perfect as the regular one. I got spare thats a little bigger than stock. Might help in your case.

I have a stock battery. Not looking forward to doing it, though it looks like I will do a hard reset and then use my Herald completely stock for a few days and see if the "stuck in sleep mode" problem goes away. Then I'll load my third party software one by one and see if I can isolate the app. that is causing the problem. I'll post the result. May take a few days.

Keyboard issues
choptank said:
I have a stock battery. Not looking forward to doing it, though it looks like I will do a hard reset and then use my Herald completely stock for a few days and see if the "stuck in sleep mode" problem goes away. Then I'll load my third party software one by one and see if I can isolate the app. that is causing the problem. I'll post the result. May take a few days.
Click to expand...
Click to collapse
Choptank- did you find out if it was software or hardware issue?? Mine just started happening and mine is stock!!!

As it turns out, the cause of my lock up problem turned out to be unrelated to opening and closing the keyboard. The actual problem was a Today screen plugin. When I disabled the plugin, the problem went away. It took me quite a while to discover this as the program (Pocket Weather) is one of my favorites and I really didn't want to disable the plugin. I'm hoping that maybe a future version of the program will work better on my device.
CT

Guys, I too was having this problem. But, in my case it came out to be a software problem. To summarize, these were the apps that can probably do that..
1) sbsh pocketbreeze
2) sbsh ilauncher
3) spb diary
4) spb p+(frequency was too low though)
It seems as if these apps demand more juice sometimes which causes device to reboot. I have been a huge supporter of the sbsh products but I'm not using them anymore. Currently I dont use any of the aforementioned apps and have not encountered a single unwanted reboot so far.

Troubles....
kdskamal said:
Guys, I too was having this problem. But, in my case it came out to be a software problem. To summarize, these were the apps that can probably do that..
1) sbsh pocketbreeze
2) sbsh ilauncher
3) spb diary
4) spb p+(frequency was too low though)
It seems as if these apps demand more juice sometimes which causes device to reboot. I have been a huge supporter of the sbsh products but I'm not using them anymore. Currently I dont use any of the aforementioned apps and have not encountered a single unwanted reboot so far.
Click to expand...
Click to collapse
Here's what I have Kdskamal:
WM5 (Hera 100, unlocked from factory w/t mobile)
OMAP console/ckr
Opera Mini (deleted recently) and now pages lock up
vTap Videos
Ygo! Mobile
One Note Mobile
As stated above, I deleted opera mini: since the deletion, I've had these problems and I have soft reseted twice. Should I hard reset

taz357 said:
Here's what I have Kdskamal:
WM5 (Hera 100, unlocked from factory w/t mobile)
OMAP console/ckr
Opera Mini (deleted recently) and now pages lock up
vTap Videos
Ygo! Mobile
One Note Mobile
As stated above, I deleted opera mini: since the deletion, I've had these problems and I have soft reseted twice. Should I hard reset
Click to expand...
Click to collapse
Well, you should definately consider doing a hard reset and install some nice clean WM6.1 rom. try the ones from aserg(the lite ones).

WM6.1
kdskamal said:
Well, you should definately consider doing a hard reset and install some nice clean WM6.1 rom. try the ones from aserg(the lite ones).
Click to expand...
Click to collapse
kdskamal,
WM6.1 now is this a personal (cooked) upgrade?? im leery of WM6 because of its numerous problems when it first came out.

Seems to be the Battery
I have seven batteries for my alltel ppc6800 (titan, mogul, etc.). My phone completely loses powers when I use the orig. battery that came with the device and one other battery I bought on ebay sometimes when I slide out or slide in the keyboard letting the spring loaded feature do its job. It seems not to happen when I guide it open and close with my hand. One trick that did seem to work was taking an eraser and cleaning the leads on the battery and the phone, however it may work well for another couple of weeks but has the same problem sooner or later. Still, I never charge my phone and I am an insomniac and am always up using my phone so I need the batteries.

My X1 died tonight - May it rest in peace...

My X1 died tonight do I may have dropped it one time to many, thusly the screen started to malfunction also the phone will not start anymore..
I have switched to my Symbian Samsung Phone as of 10 minutes ago.
Tomorrow I will put my old X1 in into the box which it came to this Earth and send it Vahalla.
I will post a video of it passing on Youtube tomorrow and post the link.
X1 - May You rest in peace.
/Fred
p.s. I will switch to the HTC HD2 later in the new year.

R.i.p x1, r.i.p

kissiman said:
R.i.p x1, r.i.p
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=QKtpqC3Rx44

I thought you were going to cremate the box

lolz. rip.
my x1 is pretty sick but not dead yet. resting comfortably on some papers in my drawer. lol.

Oh the tradgedy
My condolences. My parents told me my last phone ran away. It happens ALL the time they said. I caught them flushing it down the toilet. It didn't run away at all. It was dead... DEAD!!!11!!!1!! *Sob*
Anyway so what puppy....er phone... er pupp... whatever will you get to replace it?

Ohh sorry to hear that dude....I just got my phone up from a half dead state..I cant even think of dropping it...So next time when you get your HD2 never let it drop down, or else you will have to make a tribute video for that too...Dont drop the phone...

Hey Euroman28!
It's sad that your X1 died, may it rest in peace
Maybe you are interested to donate it for some research action.
I still need some broken device for deeper hardware investigations.
You may look at this thread:
http://forum.xda-developers.com/showthread.php?t=569111
We might find an agreement, please tell me if you're interested!
Kind regards,
scholbert

I killed my X1 tonight by deleting of TouchInput item in registry. After restart i saw just black screen with no loading
I pressed volume down and ON button,phone loaded in BOOT session.
Yeep,X1 still ALIVE
I downloaded new X1Blackstone x1.06 firmware and tryed to update firmware. Software said me\Connection Error!\
Wow////Dont Panic!!!
I loaded firmware and tryed to connect again. I reconnected twice in second.
Updating were started.Uhh....
FIRSTLY....if you killed your X1.....DONT PANIC !!! (read xda !! )

@ Malikin
Please can you tell me how can i installed new firmware into my X1???
Thanks

I feel your pain buddy, I do. And I want to share something for greater health of your upcoming beloved HD2.
http://www.phonedog.com/cell-phone-...rce=Rss&utm_medium=Blog&utm_campaign=PhoneDog

Euroman28 said:
My X1 died tonight do I may have dropped it one time to many, thusly the screen started to malfunction also the phone will not start anymore..
I have switched to my Symbian Samsung Phone as of 10 minutes ago.
Tomorrow I will put my old X1 in into the box which it came to this Earth and send it Vahalla.
I will post a video of it passing on Youtube tomorrow and post the link.
X1 - May You rest in peace.
/Fred
p.s. I will switch to the HTC HD2 later in the new year.
Click to expand...
Click to collapse
you could get good money for it as spare components anyway most of the case when phones die due dropping is because the some of the ic's becomemlose on board sometimes is just take 10 min to get it work again with a BGA rework station (what gonna happen to your computer if you take the cpu out)? as my boss would say nothing is inpossible...

The old one doesn't go, the new one doesn't come
happy with your new device, i suggest HD2

I think my X1 is very sick.
The screen is not working like it should.....gives weird colors etc.
It felt in the snow last week....that same day it was constantly restarting and restarting whole day. Then about 1 week it worked just fine and now the screen is acting a bit weird....
I think at has to go to the repairman.....

Display Going crazy
Hi, I also have a problem with my xperia x1 display it doesnt work very good when I boot it up the display and the buttons bellow the display arent working, there is no light nothing, then I have to wait till the windows boots up and start pressing all the buttons (d-pad, call button etc.) so the display could start working, but there is another problem when I press the on/off button to switch the damn display off the backlight keeps working and the backlight of the keys its just so strange. I tried changing windows but its the same. Pls HELPPP!!!!!

naveedash said:
Please can you tell me how can i installed new firmware into my X1???
Thanks
Click to expand...
Click to collapse
try the search button... less keystrokes needed than your message: look at first sticky http://forum.xda-developers.com/forumdisplay.php?f=471

[Q] Software or Hardware problem?

My HD2 with the TyphooN CM7 v3.5.4 Rom one day just frozen. Befre that its ran 2 or 3 months smootly. After when I da a soft reset I got a "white screen" (without the logo). So I did a hard reset and this time when I started the pda its show me the HTC logo just with half jellow background. Of course its stucked again in this state. I started again in bootloader mode and tryed to connect the computer. Its worked but thats day I had no time for this. So I just took the accumulator out and I put the HD2 aside. Whe I arrived back I just put back the accu and started the phone... and its ran again.
Next day the problem appeared again. The phone frozen so many different position. Showed me white screen and after the hard reset is ran but frozen the androud logo. Hardreset, run but frozen the screen lock. Hard reset and its showed me the starting HTC logo but its started to put slowly horizontal black lines and once its did a strange sound to. The long story short: I did the same rituale but this time its not worked. So I taked the contact with the store about the garantie. And started to set back the phone in the original state (wipe, factory rom back, SPL back) but I coudn't. The pda is droped me errors all the time. I cant change back even the HSPL to SPL. So I just took the accumulator out and went to sleep that day...
Next day morning was a same story. I put back the accu and the phone did everything what I want. I succesfully wiped the old memory, installed the official rom and set back the SPL. Ready to send back to the store... And I wanted to testing it but this time the pda didnt frozen. Its running.. yeah like the windows phone 6.5 usually, nothing any special (hovever the wifi bacome shorter than the android). Two days and nothing.
So I want to ask somebody because Im still think there is a hardware problem. Its can be possibel there is a harware problem and bacause the WP6.5 not use the phone as much as an Android do the problem is not appeared jet.
Or this was a software problem and I just have to start everything from the first step (I dont like the wp6.5)
There is any test program for the WP6.5 wich can be test your hardware?
Thank you for any help, and thank you to read this little bit long post.

Hey,
I'm sorry, but what's an accumulator ?
Another thing, were you running stuff on your device that made it run hotter than usual ?
Sometimes, overheating may cause unpredictable issues.

Marvlesz said:
Hey,
I'm sorry, but what's an accumulator ?
Another thing, were you running stuff on your device that made it run hotter than usual ?
Sometimes, overheating may cause unpredictable issues.
Click to expand...
Click to collapse
Oh! Thanks for the answer so much
Accumulator = Battery. Sorry for the word, english is really not my native .
I didn't feel its hotter than usual. Most of the time the phone is hotter a little bit but also when I run the official wp6.5 system.
Today I tried to put wp7 on the phone but this system still not love my SD cards (I bought a new Kingston just for this but stil no) so I tryed a new ICS rom. Its runed nice and I just think my problem solved (I started to belive there was some kind software crash) but now again frozen (when I trired to open the galery its frozen).
Maybe the problem is the overheating. I have to wait every time a few hours when I can do anything whit the machine. Now I reinstall the offical rom again again but I dont want to use the HD2 with the WP6.5 system and I still dont think this situation is naturally. Can you give me a good hint how can I test the hardware above the WP6.5?

lilalur said:
Oh! Thanks for the answer so much
Accumulator = Battery. Sorry for the word, english is really not my native .
I didn't feel its hotter than usual. Most of the time the phone is hotter a little bit but also when I run the official wp6.5 system.
Today I tried to put wp7 on the phone but this system still not love my SD cards (I bought a new Kingston just for this but stil no) so I tryed a new ICS rom. Its runed nice and I just think my problem solved (I started to belive there was some kind software crash) but now again frozen (when I trired to open the galery its frozen).
Maybe the problem is the overheating. I have to wait every time a few hours when I can do anything whit the machine. Now I reinstall the offical rom again again but I dont want to use the HD2 with the WP6.5 system and I still dont think this situation is naturally. Can you give me a good hint how can I test the hardware above the WP6.5?
Click to expand...
Click to collapse
Don't give up. And by the way, gallery crashes are ICS issues and are not being caused by your device, be happy. .
Try to run a CPU-consumer application/game and see if it overheats/reboots or freezes. Most HD games can do that, or try browsing the internet for about 30 minutes using 3G .

Marvlesz said:
Don't give up. And by the way, gallery crashes are ICS issues and are not being caused by your device, be happy. .
Try to run a CPU-consumer application/game and see if it overheats/reboots or freezes. Most HD games can do that, or try browsing the internet for about 30 minutes using 3G .
Click to expand...
Click to collapse
I put back the original rom. And the phone was totaly freezed when I entered the gallery and now cant move tought the HTC logo since a day. Its did this many time but with the android and not the wp6.5.
But now I have reason to send back. Set back the original statement was succesfull fortunetly. I know its a really good phone and I hope this issues just bacause I get a wrong one.