Database Users

sound works with media player but not with phone function !

Hi,
When making calls I can't hear any sound at all....neither can the other person.
I can record and playback using the dictaphone function with no problems. I can also play back all sound using windows media player. and all other sounds within the XDA such as volume increase/decrease, beeps etc....
But when using the phone I can't hear anything :? ...does the XDAII have one speaker or two ? any help on this would be greatly appreciated...
Also holding down the green phone key does not activate the speakerphone function ?
BTW I have already done hard and soft resets
ROM VERSION 1.60.00WWE
ROM DATE: 12/03/03
Radio version 1.10.00
Protocol version 1337.18
ExtROM version 1.60.50
Regards
b11gy

Does the phone work with the headset.? There is only one speaker as far as I know but 2 settings for phone/pda.

yes the phone works with the wired and bluetooth head set !!

Is this something that just started happening, or has it done it since a ROM upgrade?

I have the same problem appart from I get no sound from the wired heatset either. Not tried bluetooth as i dont have a bluetooth headset.

How long are you holding down the button? You hold it down after dialling the number for about 3-4 seconds, you should then get a popup informing you speakerphone is active.

No volume on unit
I have the same problem and it comes and goes. Anyone know how to fix this bug entirely?

No sound during call, speakerphone works and headset works.
I have the same problem:
No sound during call, however speakerphone works and headset works well. There is no sound only when I use it as regular phone. Person on the other line can hear me well all the time.
When I raise volume during call I can hear peices of the person on the other line, at the same time as phone beeps that it reached sound maximum.
This happened after phone was dropped and it hard reset itself automatically.
I am trying to reboot it now with different ROM.
Headset jack hasnothing to do with it, since speakerphone works well.
If anybody has any idea please share.
Thanks

xda 2 sound problem
Unfortunatley I have the same problem ;/
Identical as b11gy
Could anyone help us?
After rom upgrade the problem is identical
Hey.. did it happen after unlocking the phone?

I've got the same problem, Sound and mic work perfectly until I call somebody, I've got a wired headset, the speakers work during a call, but the mic doesn't.
I've just updated the phone from wm3 to wm5, but I had the problem before I updated, and i'n still having it. Does somebody have a solution for this problem?

The problem is not in Windows, because I updated windows from 3 to 5, it's not a hardware problem, because the notes-function work fine.
in an other topic I read some people think the phone is in headset mode, but if that is the case, mediaplayer etc. would only play via the headset.
Does nobody have an idea where to look?

I cant recall any more what was exact situation but as far as I remember I had same problem on 1010. Please check that part of the forum (wallaby), maybe it help.
A lot of pople had that with 1010, as far as I remember somehow we fonund that solution that worked for most of the people was to leave qtek on a dry place for a day and then charge it. That was the way I solved the problem second time and first time I patched it and it started to work (win 2003).
Heres the thread http://forum.xda-developers.com/showthread.php?t=222433 maybe it help someone.

Sound cut off if call not picked up with call waiting

There seems to be a very annoying bug on my new XDAII that is running the 1.6O O2 ROM.
If I am on the phone and i receive a call that alerts me that there is a call is waiting, and I decline to answer it, the sound is cut off and I can't hear the caller anymore. Cancelling the current call and re-dialling is the only way of getting 'sound back'.
Furthtermore, another irritating bug is that if the phone rings and I answer after only 1-2 rings, I can't hear anything for a few seconds and have to wait those couple of seconds before i can speak to the other person. This doesn't seem to happen if the call is answered after 3-4 rings.
Any help would be appreciated.

Me too - only answer I found was to turn off call waiting.
Poor solution.

Same for me, i too had to turn off call waiting, however i found that if you are using a bluetooth headset when the second call comes in and you decline to answer it, it just transfers the current call the the phone and you can continue it there

Same problem here.
I find that if you put the call on hold and then resume - the voice will come back.
VERY irritating.

Same for me too, I have T-Mobile 1.60 and using BTHTools 1.1.0.0...
Do you use BTHTools?

yes l am using BT tools.
regards,
hasnain

I performed a hard reset...
Did NOT install BT Tools - and had the same problem.

Mine did this long before using BT tools also.

I also have the same problem....
Is it an incompatibility between the phone and Bt Tools?
Is there any solution other than turning off call waiting?

Does anyone face the 2nd problem that I mentioned:
Sometimes when I pick up the phone after it rings, it takes a couple of seconds before i can hear the caller. This happens more often when picking the phone up within 1 or 2 rings.

This problem was aroung in the I-mate ROM 1.66.
They fixed both with the 1.72 ROM.

ketinson said:
This problem was aroung in the I-mate ROM 1.66.
They fixed both with the 1.72 ROM.
Click to expand...
Click to collapse
i DON'T THINK THIS IS FIXED IN 1.72. i STILL HAVE THESE SAME PROBLEMS TOO, RUNNING t-MOBILE 1.72.
While running 1.60 I replaced the Radio Stack only with the O2 original release version - sorry don't remember version number - and it worked without these two very annoying bugs in the phone. i think it is a problem with the readio stack version only.
After losing the voice with an incoming call I can get the voice back without redialing by placing the call on hold and then resuming.
I have the same problems with or without bluetooth tools and with or without a BT headset.
Now, I have T-Mobile's 1.72 installed and am afraid to reload the working radio stack becasue of the "downgrade disaster" with 1.72. I am anxiously waiting for either a stable 1.72 or XDA Developers to help us out of this mess with this ****ty ROM.
This forum is fantastic. Thanks to everyone.
Steve

I had the problem in the 1.66 ROM, and no longer have it with 1.72!

I've just installed the new O2 1.72 ROM and am still having the same problem.
I am also suffering from a problem I was having on the old ROM. Many times when I receive a call and press the green answer button, it takes between 2-5 seconds for me to hear the person calling. The person calling also hears a similar period of slience before he/she can hear me.
The same thing also happens sometimes when I call out, where only once 2-3 rings into the call or if the other party has already picked up thephone can I hear or say something.
I'm not sure if caller ID or Photo ID has anything to do with it as I have around 1380 contacts on my xda.
This problem is extremely annoying and was wondering if there is anyone out there who has faced the problem and may have an answer for it.

Us too
We have two xda2 with 1.72, and same thing, there is a 5 second delay upon recieving any call, and sometimes there is a hangup duriong call waiting???

I never had that problem until I installed Bluetooth Tools...now it always happens. Though as someone's suggested, holding and resuming seems to do the trick.

New User requiring help..

Hi,
I have a couple of questions:
1) I have a default corporate install 02 Exec and a Motorola BT H3 headset.
When the devices are all paired up, I can receive incoming calls no problem. But when I try and initiate a call from the headset by tapping it, I sometimes get a responding beep from the voice dialling software, other times not. When I don't get an audio response, the device just doesn't seem to even notice and nothing changs on the screen.
I have tried all the usual, re-pairing, reboots etc, but no luck.
I also can't pin down exactly when it does it. Sometimes I can start a call when the device is in 'standby' ie if I haven't used it for a while, other times not.
My next step is to find someones phone and test it with that and see if it is the headset or the exec.
2) My backlight does not come on when I tap the screen or a key despite having ticked the correct setting to enable this. Each time I have to press the power button.
Has anyone else had similar problems?
thanks,
/Mad

Ok,
have now done a complete hard reset and a new corporate install and the BT headset is stll not working 100% of the time.
I have tested it on another phone and it works a treat there, so it is not the headset.
thanks,
/Mad

Scrap the below info. This only works if the Exec has been off for a short time. Anything longer than a couple of minutes and it doesn't switch on with a tap.
I have O2 swapping it out over the next couple of days. Let's see if these issues are widespread. but judging by the responses to my pst, I take it I am the only one having trouble?
/Mad
Ok,
With problem 2) I have found that if I do a hard reset and install as O2 rather than corporate, when I open up the device in clamshell mode the backlight comes on and if it is already open, a tap on the screen or key does switch on the backlight.
So, this particular 'issue' appears to be related to the type of install. That is it works in O2 but not in corporate mode.
Still no joy with the intermittant BT headset voice dialling.
Either way, I have O2 swapping it out over the next couple of days. Let's see if these issues are widespread
/Mad

Last night I updated to the most recent O2 ROM (as per their website) and now...
it appears that the first time I press the BT headset button, nothing happens, but then on the second press it brings up the voice dial software.
I have had a damn good trawl through all the other posts about voice dialling and it seems that the first press connects the headset to the exec and the next button starts the app.
Is this correct? Anyone else had similar problems?
thanks for your time.
/Mad

I had similar behaviour when I used my SonyEricsson HBH65 headset with my Exec. When I bought a Jabra BT800 suddenly my Bluetooth experience was transformed, and the combination works perfectly.
I think the latest models of headset work much better with the Exec than those a year or two old.
Maybe this helps. Hope so.

Thanks for your reply.
I took my BT headset back to the shop today and got them to try a jabra (don't know which version) it still wasn't bringing up the voice dial software every press.
Spoke to O2 support today and they admitted that BT is flakey on the Exec and that it is a known fault with HTC.
Oh well, at least it isn't just me!
/Mad

Polaris bluetooth mute issues

I didn't want to open yet another Polaris bluetooth problems but none were like mine.
I have the O2 Orbit 2 and I had bluetooth mute problems which were usually resolved with soft reset, I think that ever since I installed HTC's official bluetooth mute fix the mute problems got worse.
Every couple of calls or when I plug something to the mini usb (ear phone, charging, data, etc') my bluetooth is muted, the connection is established and I think I do hear through it but with extremely low volume (less then a whisper, more like back ground noise) the mute almost never fixes itself, it goes on even if I flash with a different ROM!!, what fixes it is playing with turning on and off the connection to the headset while in call or, while in call pluging and removing the wired headset, once it's back, it usually stays ok until (randomly) when I plug something to the usb, at first I though it will never work again (flashing something like 10 different roms...) but this fix is less then convenient, again, sadly the official fix doesn't help.
Anyone knows the return policy to O2 from Germany? I live at Israel so I think it might be a problem...

Same problem for me.
After the original fix, my bluetooth headset is always mute.
I have ordered a new original HTC M200 headset. I hope it will work............

Original M200 arrived today.
Don't work. Always mute.
I have tried to uninstall the original fix without any resultate.

Did you get yours to work?
You can try the on/off trick, I usually call my voicemail when the mute starts and then goto options and turn handsfree off, then again turn it on, sometimes it works after 4-5 tries sometimes after 2-3 minutes...
Sometimes the voice comes back in slow motion!!, I thought at first that it was garbled, but once I have a voice mail of a woman who talked fast so when the voice came back in slow motion she sounded like a very low voice slow talking man.

no, don't work on any headset......
It's a hardware problem ??

Hey guys...just wondering if you guys found a solution to this problem. I have this problem with my touch pro. The A2DP works, but for some reason handsfree through bluetooth is muted and I can't unmute. Hope you guys found a fix and can help me out.

Bluetooth settings for handsfree - without incoming call delay

Hey folks,
I've been struggling with this issue for months now and couldn't find a solution yet. Had the same problem with my Polaris before.
When using BT Handsfree profile, either with my Jabra 250 headset or with my built in car handsfree (Parrot) I get a more or less big delay after accepting a call until the audio stream is transferred from my phone to the BT device.
Meaning, accepting the call in the car results in like 5 seconds delay until I can actually hear what the person on the other end is saying. Until then the voice is still routed via the phones builtin speaker, as if no BT device would be connected.
Same happens with my Jabra headset, though the delay is less there. Maybe 2-3 seconds sometimes.
I tried playing around with Shaps Advanced Config or HD Tweak Bluetooth settings, but no luck so far :-(
Could anyone who is using BT handsfree devices, especially car kits, tell me if you get your audio on your BT device right away, without delay on your BT device? If yes, please tell me exactly what settings you are using for your BT on the phone, e.g. Bitpool min/max, Audio Gateway on/off, Joint Stereo Yes/No etc.
Please let me know if ya using S2U2 as well, I think this could add up to the problem, though for me I still have the issues when I disable S2U2
thanks,
boba

i am using a Bury comfort BT and it rings 2-3 seconds b e f o r e my phone rings! i did not tweaked any settings in my HD. i am not using s2u2.

I also have a Parrot in car hands-free system. Have to say, whilst there are and have been some 'issues' (from time to time) a long delay when an incoming call is accepted isn't one I get.
I don't have the 2 programs you mentioned, as I'd not heard of them before - so I'm running my HD (as far as BT goes at least) in stock trim - FYI I have the auto-answer selected (in 'Settings>Phone>More') set to talk after 4 rings, as a personal pref.
I do have issues with the BT on these phones - I think it's a WinMo thing though, as it's been the same on all the WinMo phones I've had - the BT is pretty retarded unfortunately and it's the one major gripe I have with it and ultimately 'put up with' (very begrudgingly, as it's a feature I use a lot)
Issues are;
Occasionally the phone will answer instead of the car kit (if it's in my pocket - although I may have solved that by having pocketshield 'slide to answer' on there now)
It will NOT auto-answer at all on my BT stereo headphones NOR [more annoyingly] my Scala-Rider motorcycle helmet kit (where every other 'normal' phone I have had has done so with no issues at all)
Every now and again it will freeze the car-kit by showing that there is an active call, when there isn't - and the only way out of it is a soft reset of the HD itself
I only wish there was a fix/tweak for the BT in WinMo - but it seems that most programmers don't see this as a priority area and as such it's not been resolved - maybe 6.5 will address it...but I'm not holding my breath!

Hello, same problem with my Motorola bt350, with and without s2u2.
Same with stock ROM or with dutty's ROM and other.
Its a known win 6.1 BT stack issue.
Regards
T

@ boba23
If you find a fix for that issue please tell me!!! its so annoying
T

Same issues here. Anyone find a fix.

thought it was mine in car blue tooth that has this problem...good (or bad?) to know that it's not an isolated incident.

same issue...
I have parrot MK9000 and HTC BH S100 (stereo). The delay is the same. I do not think there is going to be a solution.

Ι have the transfer delay BT issue here too.... the others person voice is going out from the phone for 2-5 sec and suddenly its transferred to BT heasedet.
Preety annoying, it happens to all my ΒΤ headssets (Jabra , Samsung) the dead seconds just varies.
Plz guys anyone who has solved this let me know

boba23 said:
Bumping this thread up again, since I am still facing the delay issue. I am pretty sure it's not ROM related, since I had this issue with all 6.1 roms I tried. Right now using Topix 2.7.
Played around with Advanced Config BT settings again, but I still have that incoming call delay with my Jabbra BT250. Mostly takes 3-4 seconds, after accepting an incoming call till I hear sound on my headset. I really can't believe that this is an issue that only a few ppl are facing. I have nothing spectacular installed, even disabled S2U2 to see if that helps, but nothing :-(
boba
Click to expand...
Click to collapse
I think this has to do with a combination hands-free / rom version. I have a built in car kit and if I accept the call with phone answer I get the voice right away on the car kit. If I accept it on the radio, it will take 2-4 seconds before sound is transferred to car kit.
I've made another test on a parrot car kit, with same ROM version as before, and it behavior was diferent. If I accept the call on the car kit button, the sound is transferred immediately to the car, if I accept the call on phone button, I get instant sound, but on the phone - private mode....
I made also this test with a plantronics headset, and the sound is transferred right away to the headset either I accept the call on the headset or the phone
so
I am using topix 2.9.4 6.1 rom version - but already tested with several 6.1 roms and 6.5 - behavior is more or less the same

boba23 said:
Bumping this thread up again, since I am still facing the delay issue. I am pretty sure it's not ROM related, since I had this issue with all 6.1 roms I tried. Right now using Topix 2.7.
Played around with Advanced Config BT settings again, but I still have that incoming call delay with my Jabbra BT250. Mostly takes 3-4 seconds, after accepting an incoming call till I hear sound on my headset. I really can't believe that this is an issue that only a few ppl are facing. I have nothing spectacular installed, even disabled S2U2 to see if that helps, but nothing :-(
boba
Click to expand...
Click to collapse
Hi Boba, you're not alone I use BT sometimes as a backup.. and I too have an annoying delay of several seconds... at that very moment I think "hey where's the incoming call", I then hear the sound from the normal phone speaker, and when I switch to the normal phone again the sound is passed to BT ....

Bluetooth Incoming Call Delay
Has anyone come across a solution for this yet?
I have always had a 1-2 second delay in being able to hear the caller using my BT250 headset but, after installing the Orange update ROM, the delay seems to have increased to 3-4 seconds. The caller can hear straight away though.
I have just purchased a BT2020 headset and the delay is still 3-4 seconds.
I am not confident in installing different ROMs (because of my limited knowledge) but would install any that will eradicte this really annoying delay. Any suggestions?

alanu said:
Has anyone come across a solution for this yet?
I have always had a 1-2 second delay in being able to hear the caller using my BT250 headset but, after installing the Orange update ROM, the delay seems to have increased to 3-4 seconds. The caller can hear straight away though.
I have just purchased a BT2020 headset and the delay is still 3-4 seconds.
I am not confident in installing different ROMs (because of my limited knowledge) but would install any that will eradicte this really annoying delay. Any suggestions?
Click to expand...
Click to collapse
Just spoke with Orange Technical Helpdesk and they are sending me a new handset.......will publish result.