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Bluetooth activesync - Can it Really be This Difficult????

I'm using - Dell laptop with integrated Dell bluetooth, XDA2 with original 1.03 rom, ActiveSync 3.7.1, Windows XP+SP2. I *AM* able to: synchronize fine with USB cradle, synchronize with IR, and beam files directly to the XDA2 from the laptop via bluetooth.
I have successfully: removed all traces of Widcomm, removed and reinstalled the plain old XP/SP2 BT drivers, have removed the pairings and re-created the device pairings successfully, removed and re-created the incoming COM port, renumbered my incoming COM port to 3, set ActiveSync to 'allow serial connection' to COM3, turned off XDA infrared, tried out "Pocket Bluetooth Tools" too, disabled my firewall. I moved my modem from COM3 to COM13. All the devices are 'working properly' according to control panel. Bluetooth switched to 'On' on XDA, once already paired. Bluetooth Devices/Options/Connections/Allow BT devices to connect is ticked.
Now I have tried to connect as documented in the many webpages on this subject, including GeekZone:
A. On the desktop - ActiveSync/File/Get connected... gives the message 'looking for mobile device on IR and COM3' but then nothing happens. After failing, it shows the list, and COM3 is 'available'.
B. On the XDA2 - Start/Settings/System/Bluetooth settings/Start activesync setup - gives message 'Please bond with device supporting serial port' - then takes me to the bonding screen. But I am already bonded successfully!
C. On the XDA2 - ActiveSync/Tools/Connect via BT with 'Laptop' - gives the message 'Cannot start communications with the desktop computer, critical error 608'.
As the pessimistic bobopopo recommended, I tried doing these last things repeatedly in every possible order!
Possible clues as to the problem:
1. I can't get the bluetooth icon to come up in the system tray. It comes up temporarily if I uninstall and reinstall the XP-SP2 drivers, then goes away next time I reset - even though the item 'Show the BT icon in the notification area' is always checked.
2. The first time I make a pairing, the word 'connected' appears below the icon for my XDA2 in the "Bluetooth Devices" dialog, on XP. Once it goes away, thereafter I am unable to get it to say 'connected' again. How can I get it to connect?
3. First time I bonded I got the Pocket Bluetooth Tools profiles dialog on the XDA2 - and ticked all the boxes, including serial port. Now I can't seem to get that screen back again?
4. On the XP machine, if I go to Control panel/Bluetooth Devices/Devices, select the XDA2 that is paired, then Properties/Services, I get only 'Dial up networking', and no exciting stuff like COM, OBEX, audio, PAN etc. - is this right?
5. If I go to Control Panel/Bluetooth Devices/COM ports/Add/Outgoing, and put Browse.., it searches for a while then says 'Windows cannot find any Bluetooth devices. Make sure it is switched on' etc.. although the device is clearly visible. So I can't create an outgoing COM port.
6. Can't beam files from XDA2 to Laptop: though XDA can see the other machine when you try to pair, it can't see it when you go to File/Send To/Infrared recipient - just empty dialog 'Searching...' forever. ('Accept incoming beams' is on and Bluetooth is on.)
????? Is it me or is it Microsoft ?????

mate,
reading through your post (although don't consider me an expert on this) it appears that you have the same problems i had before. bottomline? i discovered that windows xp service pack 2 screws up installation of bluetooth software. took me ages to figure this out but what i did was uninstall sp2 and went for sp1 instead. i've read several posts here and in other sites that sp2 doesn't really do well for bt apps...not sure if this is the same for the other chaps but it sure was for me. anyway; i uninstalled all bt software, uninstalled sp2; installed sp1 (reboot, etc), and from there proceeded with reinstalling my bt and activesync apps. from there i followed the guide given in geek zone and presto bt activesync.
the items you described in 1-6 definitely remind me of the sp2 trouble i had.
hope that helps.
cheers mate

I found that if I use the cradle to link to activesync this will create the partnership, then use the bluetooth next time and it will work, it seems you cannot get an original partnership over bluetooth.

I don't think its SP2 itself thats the problem. Its the Microsoft bt stack built into SP2.
You can actually run SP2 and the Widcomm bt stack. If you install Widcomm before SP2, then it won't install the Microsoft bt stack. I had the same problem and this resolved it.
The Microsoft bt stack in SP2 is Microsoft's first attempt at bluetooth. Looks like they still have work to do.
JD

Bluetooth activesync is easy IF YOUR NOT in Windows XP SP2!!! best thing to do is to downgrade to SP1.. unfortunately for me im stuck with SP2 in my desktop... but upon discovering this problem i never upgraded my laptop to SP2.. i left it with SP1 nd everything works in harmony...

MORAL LESSON OF THE STORY: NEVER UPDATE TO XP-SP2 if your using bluetooth activesync. :wink:

I've had no problems syncing over BT with SP1, SP2 MS stack and widcomm.
Here's how.
First of all delete any pairings on both PC and XDA.
Sync over USB then on the computer use connection settings to select the correct BT com port.
On the XDA goto Settings->System->Bluetooth->Start
Now repair your device and select ok till you get back to today screen
Goto activesync and then tools->sync over bt
Always has worked for me. If you're still having problems its quite possible that you haven't got the right ports setup on the PC.

YUP! it's all about the COM ports... SP2 gives out extremely high COM ports that activesync doesnt recognize...

Is your PC using...
1. SP2 + MS bluetoooth stack
2. SP2 + Widcomm bluetooth stack
I've followed the method laid out by fruitloaf many times, and only the 2nd combination works for me.
You might also want to consider upgrading from rom 1.03 if you can.
JD

fruitloaf said:
I've had no problems syncing over BT with SP1, SP2 MS stack and widcomm.
Here's how.
First of all delete any pairings on both PC and XDA.
Sync over USB then on the computer use connection settings to select the correct BT com port.
On the XDA goto Settings->System->Bluetooth->Start
Now repair your device and select ok till you get back to today screen
Goto activesync and then tools->sync over bt
Always has worked for me. If you're still having problems its quite possible that you haven't got the right ports setup on the PC.
Click to expand...
Click to collapse
Fruitloaf, is yours an original Orange machine? I've heard this works with SP2 + MS stack, but the O2 Xda II doesn't.
JD

I had this problem constantly with my XDA II and a Toshiba Laptop. All routes of advice came to nought.
The answer for me was to install Pocket Bluetooth Tools, a BT connection manager which has a specific Activesync Profile. Using this has enabled me to use BT A/S with my Win XP Tablet SP2 PC without problems. You have to initiate the Activesync process from the XDA though.
Once you have installed BT Tools, and created an A/S profile using the cradle, go back to the XDA and delete all existing BT Pairings. Then go through the "Bluetooth / Paired Devices/ New routine again. After finding your PC, continuing will give a new Dialogue box with available pairing options. Select "Activesync" and finish. Do a soft reset.
From there, go to Start/Activesync, then tap Tools/Connect via Bluetooth and all should work.
I recommend using PBT Tols version 1.0.1.2 not the newer version, as the later version causes some power management problems with the XDA II.
Available Here

bluetooth virtual com port too high for activesync
I have a Belkin F8T001 v2 BT USB dongle. BT was working under win xp sp2 and could transfer file etc from PC to XDA IIs and back.
However I tried setting up a BT active sync connection and had the problem that the virtual com port picked by the belkin supplied widcomm BT driver was too high for activesync, it was com20. I followed this thread but could not uninstall the driver and use the driver from SP2 as it doesn't seem to support my belkin USB BT dongle. So I had to go back to the driver supplied by Belkin. I thought I was stuffed until I came across a post that sorted the problem, I'm afraid I dont have it to hand to give author the credit. But here is what he/she said to do.....
1. Disable bluetooth in device manager and remove the high numbered com port from device manager.
2. Then use regedit to change
"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\COM name arbiter"
I followed the instructions and changed the first 3 entries in theComDB field to be "0f".
3. Enable Bluetooth in device manager
4. Use bluetooth settings -> local servies to add a new COM port, then set it to autostart in the profiles section.
This time it came up as com5, and bingo activesync could find it and I was off....
Hope this helps others with this problem, usual disclaiamer when fiddling with registry back it up and dont blame me if it doesn't work or your equipment goes up in smoke
Good luck, Wayne

http://www.geekzone.co.nz/content.asp?ContentId=3163
this guide works just fine for me

Marc MD said:
YUP! it's all about the COM ports... SP2 gives out extremely high COM ports that activesync doesnt recognize...
Click to expand...
Click to collapse
That's is my problem, the high COM ports are not recognised by ActiveSync! I think i have 2 downgrade to SP1 and then upgrade again to SP2, hopefully that will work.
The BT drivers is not my problem but it's impossible to select the com port in activesync (but the com ports are visible in the device manager!).
Thanks to this forum for geving me hope , now i know what the problem is.

If you read my post with the registry change above I think you will find it will solve your problem, as I stated this was the only problem I was having with the BT driver.
This is a lot simpler than downgrading to SP1 etc.

AT last I done with this help and use widcomm Bluetooh Software 1.4.2 bulid 10 now my active snc work great with winxp sp2and wm2003se ..
just flow the thats:.....
This issue may occur because the Bluetooth drivers that are provided by Microsoft support a different set of profiles than the drivers that are provided by some third-party vendors. The Microsoft-provided drivers are also signed and will therefore be installed instead of a third-party driver for supported Bluetooth adapters. The Windows XP SP2 Setup program will try to detect if a third-party driver is present. If the third-party driver is installed, the Microsoft-provided Bluetooth drivers will not install. This action makes sure that an existing configuration is not modified. If both provided drivers were installed, and the Bluetooth Radio were connected to the computer, the Microsoft-provided driver would load because it is signed.
If the missing functionality is critical, you may restore the third-party support. To do this, follow these steps.
Note The following steps assume that the third-party software is installed. If it is not, install the software according to the manufacturer's instructions. Then follow these steps from the point in the installation process where the adapter is connected to the computer.
1. Click Start, and then click Run, type devmgmt.msc, and then click OK.
2. Locate and then expand Bluetooth Radios.
3. Right-click the Bluetooth adapter, and then click Properties.
4. On the Driver tab, click Update Driver.
5. Install the updated driver manually by using the Have disk option in the wizard. Locate the manufacturer's installation files, and then find the .inf file that is required to install the driver.
6. Complete the manufacturer's software installation steps.
At this point, the third-party provided drivers should work. If at any point you re-enumerate the Bluetooth adapter, the Microsoft driver will be reinstalled, and you must repeat the procedure. This issue will occur only if the third-party driver is removed or if another model adapter installed.

thats link is for bluetooth software v 1.4.2.10
http://asia.giga-byte.com/Communication/FileList/Driver/btd01.v.1.4.2.10.zip

i've tried everything but it still gives out high COM ports...

Marc MD said:
i've tried everything but it still gives out high COM ports...
Click to expand...
Click to collapse
Go to device Manager, find those high Com Ports, choose Properties - Advanced and at the COM port number choose a low one, Like COM3 etc. Don't bother if it say that it is alreaddy in use...
The go to Active Sync and in the Connection Settings choose from the drop down menu COM 3...
Go to the Activesync in you XDA, in the Options choose connect using Bluetooth and the... click on Connect via Bluetooth from the XDA...
You're done...

I have an O2 Xda II Mini (Magician) and I am using an XMicro Dongle on my laptop (Win XP with SP2) and ActiveSync3.8. Initially syncing with BT was a problem but now its not a problem at all.
To reduce the COM port nos. on your computer try the following website
http://support.microsoft.com/default.aspx?scid=kb;en-us;315539
Once you can see the hidden devices and ports delete/uninstall all the ports which are not in use.
1 To sync with BT first delete all your pairing with your computer and phone on both devices.
2 Go to BT Manager on your phone and click both check boxes for Inbound and Outbound COM ports and pair the devices.
3 Once they are paired go to BT manager again and click on the start button (for BT activesync setup) and pair the devices again if you have to.
4 Once that is done check on the computer in BT Manager click on the phone device>property>services....the Serial Port Profile (SPP) "Serial Port COM4" will be checked.
5 After that on the computer's BT Manager itself ensure that the COM ports folder shows incoming and outgoing ports with the phone's name in front.
6 On the ActiveSync (on the ocmputer) ensure that the COM port no. is the same as the Incoming COM port no. given in step 5 above and it being shown as available. Sometimes if it is unavailable, the computer needs to be rebooted and then it will be shown as available.
7 Click on ActiveSync thru BT on the phone and it should work.
It has been working for me since the past couple of weeks. Initially it took a lot of time to set up but now even if the pairing gets deleted or something messes up its working fine. One thing to remember is that in case you are using a dongle with a laptop ensure that the dongle is plugged in BEFORE you boot up the laptop. A lot of people plug it in later and then ActiveSync on the computer shows the COM ports as unavailable.
Hope this helps.

Has anyone synchronized over bluetooth?

I recently replaced my MS BT stack with the Widcomm 1.5.0 build 2000.
It worked, i was detecting other devices, sending business cards and doing basic BT stuff...
Then I got me a bluetooth USB adapter for my laptop and and decided to do other cool stuff like activesync over BT and creating a LAN or PAN connection etc.
First of all, with the lameass MS atck on XP that comes free with SP2, there arent any services for a serial port connection over BT (required for activesync) or FTP or LAN etc. So I have to install the software that came with the BT adapter (software called BlueSoleil and pretty good, not that I would know).
So with the new software now i have all theses services running. I have been able to make an ftp connection and transfer files. but I can't get activesync to work.
Sad Has anyone dones this? What am I missing?
Is there a Widcomm stack for the PC somewhere? is that even necessary?

could be one of my bluetooth dongles comes with vidcomm software
try checking here
http://www.geekzone.co.nz/content.asp?contenttypeid=2
i have my pda's syncing just ok with
one pc with the std ms xp sp2 bluetooth stuff
one pda use the ms bluetooth stack
the other use the vidcomm bluetooth stack

Have you tried using activesync over usb first, once you get a connection, then try the activesync over bluetooth, I have found that activesync will not attempt a connection over bluetooth until you have a working connection over usb.

this has been a constant problem in XP SP2 users who try to activesync via bluetooth.. try checking your COM port availability in your bluetooth stack and activesync connection settings.. they must be the same..

How about Windows 2000 Pro?
Up until now, I can't activesync over bluetooth. My bluetooth dongle is from Billionton, can I use other driver (e.g. WidComm) for my dongle? Can any of u guys guide me how to activesync with bluetooth? Thanks

you're using XP SP2 right? then why use another bluetooth stack when you can activesync via bluetooth through the bluetooth stack that comes with XP-SP2? for more info better search for it in this forum, for there is a full tutorial somewhere here on how to setup XP-SP2 with activesync without changing bluetooth stacks.. i'm sorry but i don't know the exact link..

ei ilmans.. i believe that you can use the Widcomm driver for your dongle.. all you have to do to is to see to it that the COM port your using in activesync is the same as the COM port assigned to the Bluetooth serial port that you can see in the advanced configurations of the Bluetooth stack.. hope this helps

Thanks Marc MD...
Could u point out what is the newest Widcomm driver and where to get it

Try this:
1. From the Control Panel, open Bluetooth Devices.
2. From the COM Ports tab, click Add, select Incoming, then click OK (this is kind of confusing, since it doesn't really seem apparent that you are already adding a COM port)
3. Your new port should be listed in the list box (e.g. COM6 Incoming)
From your XDA:
1. Open Bluetooth Settings from the Settings menu
2. Enable the Inbound COM port check box
3. Open ActiveSync, from the Tools menu, Connect via Bluetooth
ActiveSync should be working at this point (you can even browse the Intenet from Pocket IE). Pair your devices first though (via Bluetooth Devices, Devices, Add).
Hope this helps!
Erwin

1. On your PC - Check which COM Port has been assigned to your Bluetooth Serial Port
Open the Bluetooth software on your PC (usually called My Bluetooth Places) and choose "View my Bluetooth Services" or similar.
Right click on "Bluetooth Serial Port" and choose "Properties"
Make a note of the COM Port number
2. On your PC - Assign the COM Port in Activesync to the same one as your Bluetooth Serial Port
Open the Activesync program on your PC and choose "File" and "Connection Settings" (or right click on the Activesync icon in the system tray).
Ensure the "Allow Serial cable or Infrared..." option is ticked and then open the drop-down box under this. Now select the Com Port that you checked previously in the Bluetooth software.
3. On the PC - Setup a new Activesync partnership via the cradle
If you already have an Activesync partnership, this should be deleted (File > Delete Partnership).
Put the Xda II in the cradle and setup a standard partnership via Activesync. When this is done take the Xda II out of the cradle and remove the cradle from the PC.
4. On Your Xda II - Activate Activesync via Bluetooth and Bond the Devices
Go to Start > Settings > System > Bluetooth Settings
Under the "Bluetooth Activesync Setup" tap on "Start".
Tap "OK" when asked bond with other device.
You will now be in the Xda II Bluetooth program. Choose the "Discoverable" option and then tap the "Bonded Devices" tab and choose "New"
The Xda II will search for Bluetooth devices. When this has finished tap on the name of the PC and choose "Next"
You will then be asked to enter the Device PIN. Enter any 4 digit number and tap "Next"
On the PC, you will be asked to click on the Bluetooth icon in the PC system tray and enter the same 4 digit number. When you have done this, click OK.
On the Xda II tap "Finish".
Close the Bluetooth program on the Xda II.
5. To Begin synchronising via Bluetooth
On the Xda II go to "Start" and "Activesync".
Choose "Tools" and "Connect via Bluetooth".
Synchronisation via Bluetooth will now begin.

and if you have issues with matching com ports then check out the post i made wayyy back.
http://forum.xda-developers.com/viewtopic.php?t=12278&highlight=
a lot of chaps had issues with the com ports not being the same or could not change them to match.
cheers

activesync/bluetooth tutorial

Hi, I just can't make the activesync over bluetooth work with my laptop (widcomm) and my magician (qtek s100).
the devices are paired enough, and I can see the serial port on the phone from the laptop, but when active sync starts to search for the connection, it loses the connection (the serial port is listed as not connected in the "my bt places").
Any tips/hints? Is something wrong on one of the machines? I will try to see if I can test with some other devices...

try this --> http://howardforums.com/showthread.php?s=f18b052a41d1d7b711c2b97ecd926005&threadid=544932
You can skip the step on installing and using the BT Tools.
cheers :wink:

Thanks, but that doesn't work for me...
I can pair allright, but I am unable to sync...

have you updated to the latest ROM for your s100? I noticed after updating my JAM that I do not need BTH tools anymore to activesync over BT.

Hi
have an O2 XDA II Mini (Magician) and I am using an XMicro Dongle on my laptop (Win XP with SP2....I am using the in built Microsoft BT stack which comes with SP2) and ActiveSync3.8. Initially syncing with BT was a problem but now its not a problem at all.
First you have to make sure that the COM port nos. selected by ActiveSync are less than 10 bcoz there is some bug due to which ActiveSync will not support COM ports above COM9.
To reduce the COM port nos. on your computer try the following website
http://support.microsoft.com/default.aspx?scid=kb;en-us;315539
Once you can see the hidden devices and ports delete/uninstall all the ports which are not in use.
To ActiveSync.....the following steps might help....
1 To sync with BT first delete all your pairing with your computer and phone on both devices.
2 Go to BT Manager on your phone and click both check boxes for Inbound and Outbound COM ports and pair the devices.
3 Once they are paired go to BT manager (on the phone) again and click on the start button (for BT ActiveSync setup) and pair the devices again if you have to.
4 Once that is done make sure that on the computer in BT Settings the the Serial Port Profile (SPP) "Serial Port COM4" is checked.Click on the phone device>property>services.
5 After that on the computer's BT Manager itself ensure that the COM ports folder shows incoming and outgoing ports with the phone's name in front.
6 Open ActiveSync (on the computer) ensure that the COM port no. is the same as the Incoming COM port no. given in step 5 above and it being shown as available. Sometimes if it is unavailable, the computer needs to be rebooted and then it will be shown as available.
7 Click on ActiveSync thru BT on the phone and it should work.
8 Whenever you wanna disconnect ActiveSync press stop on the compouter to disconnect.
It has been working for me since the past couple of weeks. Initially it took a lot of time to set up but now even if the pairing gets deleted or something messes up its working fine.
One thing to remember is that in case you are using a dongle with a laptop ensure that the dongle is plugged in BEFORE you boot up the laptop. A lot of people plug it in later and then ActiveSync on the computer shows the COM ports as unavailable.
I hope this helps.
All the best!

BT Activesync "No Partnership"

Trying to BT AS from my JasJar to my PC.
PC has activesync service setup on COM6
AS is listening on COM6
JasJar has outgoing COM set to 4
When I start a BT sync reports "Cant find existing Bluetooth Partnership that supports activesync." and asks for a search.
Run through the wizard and select my PC and its serial port. After finishing device will not start a connection.
Go back to activesync and try to connect via bluetooth and gives the "cant find partnership error.
Tried two different adapters on the PC and neither get it to work.
Anyone with any ideas?
Thanks!

Remove all the BT setting you have setup. Just follow the Help file on AS4.1 it works, really!

Tried all that and still not working.
Device just doesnt seem to initiate an outgoing connection.

ActSync connection problem!!
Did you fix the connection problem, think we are living the same case.
If you did fix would you please tell me what was the way?
thanks!

@Dave
From the PC AS, select File>Connection Settings and uncheck USB connection and select the BT COM port for Allow Connections. Then select "Connect" and wait till it tries all the connections and fails. Then selec Cancel and then try to connect from your Universal.
PS - I am assuming you have set-up the BT pairing using the Control Panel on the PC and Added the BT COM port from there as well

Hi,
Tried your suggestion. No luck.
PC is setup correctly. AS listening on COM6 (BT AS port as shown in my local services)
Jas doesnt seem top even initiate an outgoing connection. Get no blue indication on my desktop icon or on the port status item in the control panel.

Sorry to keep asking questions, but when you set-up the pairing between the PC and JJ did you get a Wizard on the PC that identified the ActiveSync service? Does the pairing info on the JJ say the PC provides a ActiveSync service?

I've had the same problem with my M5000, just solved it.
I removed the Toshiba bluetooth Drivers from the system and rebooted. WinXP SP2 found new hardware and proceeded to install what I assume to be standard MS Bluetooth stack. (DellHardWare.jpg)
Next, I deleted the bluetooth partnership from the M5000. I created a new partnership with my laptop, but initiated from the M5000. At this point, the M5000 didn't offer any services to use with the partnership. So, back to the laptop, creating a new incoming COM port (COM8),(DellCom8.jpg) and then set Activesync on the laptop to use that newly created port. (DellAS_connect.jpg)
Back to the M5000 bluetooth partnership, select the newly created partnership and click refresh (M5000btooth.jpg) This Time it offers me the activesync service. Tick the activesync service and then save.
Finally, on the M5000, from activesync select bluetooth connection...and that was it. Still working. Once I've disconnected and soft reset I'll try to make the connection again and report back. I'll also try to use the M5000 as a wireless modem and post results here.

FrankyG, great news. But I think the procedure you described is not that different from the AS44.1 Help file I suggested earlier.

i do it, but i doesn´t runs

Delete all your BT COM in control panel/system/device manager (select view and show hidden devices) by going to safe mode. Afterwhich restart your PC and try to pair again....it's always works for me

Big problem with Activesync by Bluetooth on JasJar

Hi,
I have already red more forum on this question.
I have e problem trying to connect to ActiveSync by bluetooth .
When I pair my JasJar to PC not appear the service "ActiveSync", but "Serial Port".
Therefore ActiveSync, on JJ, can't connect to my PC.
I have already configure ActiveSync on PC to connect on right Com port.
Please help me, i have lost some night to try it.

had same problem,you have to get rid of all phantom bt ports there is some stuff on windows support

Thanks for reply,
How can I remove phantom bt port?

Pozzame said:
Hi,
I have already red more forum on this question.
I have e problem trying to connect to ActiveSync by bluetooth .
When I pair my JasJar to PC not appear the service "ActiveSync", but "Serial Port".
Therefore ActiveSync, on JJ, can't connect to my PC.
I have already configure ActiveSync on PC to connect on right Com port.
Please help me, i have lost some night to try it.
Click to expand...
Click to collapse
Please, can someone help me?

On my computer and Universal, I find it easy to setup BT Active Sync if I activate the setup on the Universal first using active sync app. There is an option within the active sync app to sync via BT. The computer will then recognize the device and will ask you if you want to pair it. On the other hand, if I try to pair them beginning with my computer to search for the Universal, after pairing and ticking all necessary boxes, it still won't sync.
After pairing and ticking all necessary boxes. Make sure you reset BOTH your computer and the Universal.

The problem is that when I pair my Universal to PC, not appear the service "ActiveSync", but "Serial Port".
I've already tried to delete everything and reinstall bluetooth pen, with his drivers and with windows drivers, and ActiveSync too.
I've also deleted all pairs and all port on Universal.
But I've not obtained any result.
I don't know what to make.
Can someone help me?
Please.

Nobody has had my same problem?
Any idea, please?

I had the same problem until I upgraded from Toshiba BT stack to Wildcomm BT Drivers stack (4.0.1.700).

Things I have learned:
- If UNI is connected via USB then AS service will not show in device pairing on PPC.
- You need to create an incoming COM port on PC and set AS to allow connections to this port.

raad said:
I had the same problem until I upgraded from Toshiba BT stack to Wildcomm BT Drivers stack (4.0.1.700).
Click to expand...
Click to collapse
I haven't change the bletooth stack.
Until some week it makes worked regularly, but an evening, I was configuring my Laptop to use the JJ like BT modem, when the AciveSync service has begun not to recognize more like such, but like “Serial Port”.
I've already tried to delete everything and reinstall bluetooth pen, with his drivers and with windows drivers, and ActiveSync too.
I've also deleted all pairs and all port on Universal.
But I've not obtained any result.
Yesterday, I have tried the synchronization with an other PC with a fresh installation of windows, but the result has been the same one.
Therefore the problem is on JJ, even in the registry.
I don't know what to make.
Please, can someone help me?

Up
Please help me...

Don't know if this will help and I claim no credit because this solution was written in some other threads. For the universal with a Toshiba bluetooth on your PC:
first, pair your Universal with your PC, you get "serial"
On your PC, create the following "bluetooth local com" (Control panel)
- COM7 Toshiba BT Port (COM7) LocalCOM-Server[SerialPort(TOSHIBA LOcalCOM)]
- COM6 Toshiba BT Port (COM6) LocalCOM-Client
In your activesync, allow connection to COM7
Now comes the fun part. On your universal, go to your bluetooth settings, devices, edit your device and press "Refresh", possibly more than once. Serial Port will change to ActiveSync.
It worked for me.
Eric

Also got to the control panel on PC and delete the bluetooth modem that was created. When u add a new incoming port on PC make sure it's not COM8 because that is used by JJ for USB modem connections.

same on treo 750v
I have the exact same problem on my Palm treo 750v. Searched the whole internet for a solution and found some other people with the same problem but no resolution. The only recommendation that seems to work is to do a hard-reset.
The problem started on my device after I played around with the Soft GPS port. It seems that it screwed up some COM port references for good...

I had the same problem on my notebook with Toshiba's BT drivers. I uninstalled them and connected an external USB BT which fired up the MS default BT stack.
After I completed the pairing using Bluetooth Devices (in control panel) and clicking Add in the devices tab, I used the COM Ports tab and added an incoming port and copied the number of this com port in the AS connection settings.
Now, I initiated the AS over BT from the Jasjar and it said something like "it cannot find the service or whatever and would you like to create one". I clicked yes, when it took me to the list of paired devices. From here I did what leblan has also noted "your device and press "Refresh", possibly more than once. Serial Port will change to ActiveSync." I too found that the serial port changed to ActiveSync. The key, IMHO is to hit that "Refresh" button; i.e. once your device and PC are paired and connected, going to the BT devices and editing (press & hold)the device name (the notebook or PC in this case) you will get the services which will initially say serial port, but when you click refresh, it will change to AS.

jj activesync via microsoft bluetooth stack
both from PC and JJ :
delete eventually existing pair between them;
from PC:
if there isn't create a local service COM port. I created COM8 not protected, automatic start;
from PC activesync:
remove flag both for USB and other connections;
from JJ activesync:
try to connect, it ask for pairing, reply yes;
In "mode" flag on turn on bluetooth & make this device visible;
search for new devices, when PC has discovered complete the pairing;
after paired, you can see a serial port and other PC's services;
stay there;
from PC activesync:
now turn flag on other connections setting COM8;
from JJ:
refresh and You can see that serial port begin activesync;
tip OK for close all bluetooth setting windows, You are redirected in activesync.
enjoy start to sync

15hours of crying and knocking the device. i've successfully fixed it...
i did this (credits to google)..
Delete all paired bluetooth devices from PC and from MOBILE.
CAUTION - USE IT AT YOUR OWN RISK <--- I used a registry editor for the mobile phone (google for regeditSTG2) and opened the Branch "HKLM\SOFTWARE\Microsoft\Bluetooth\ActiveSync" There might be a Key with a hex-String like this "0016cxxxxxx" --> delete it. Change the View to display the values in this Registry Branch, then delete the "LastConnected" Value and set the "Initialized" value to "0"
Turn bluetooth OFF>ON
Pair from PC
Confirm on DEVICE (dont need to select anything just enter code and press OK)
Go START->Active Sync->Connect via Bluetooth
Click to expand...
Click to collapse
Voilla worked for me..
hope this helps someone else