I have some contacts saved in my contact list, but when that person calls. It showed up unknown caller. I tried to deleted that number and save it again. But it still shows unknown caller. Some other contacts are fine. Anyone had this problem and has a solution? Is there anything to do with restore? I did a restore recently.
don't know if it helps, but try to save the numbers with the country prefix in the contact.
for example in France here, I save them as +33654321 instead of 0654321, cause I had the same problem some time ago
This doesn't have anything to do with the Wizard - if the Wizard shows "unknown caller" it means that the caller's phone doesn't send the number (the caller can change that, depending on the SIM card - and the caller can also tell the telecom provider of his home phone whether he wants his number to be sent when calling!)...
No way to change that for you, sorry!
I have tried adding the prefix, but still doesnt work!
The number from the caller is not hidden, because the number is displayed, but not the name in the contact list.
for example:
Incoming call
'Unknown Caller'
0709XXXXXX
I have tried to delete and save the contact again, but still the same!!
Oh, so I misunderstood...
Sorry, but then I don't have any idea...
Not sure if this helps. I had the same experience with my other phone (not Pocket PC type), which shows unknown caller even I'm very sure I had his number on my phone, I deleted the number and put it back again, same problem. AND, after all the stuggle, I've finally noticed the problem, which is the fact that I had his name entered twiced (e.g. two contacts, different name with same number). The phone probably got it confused and refused to display a name.
I would suggest, that you remove your problematic contact, try dialing his number on the keypad, and see if the name appears (e.g. the other possible contact that has the same number). If not, then it is not this problem, I guess.
Was about to say, I got this problem, turned out to be a duplicate contact - the phone can't decide who it is, so displays nothing. Pfff.
Be nice if it displayed a list of possible contacts, but...
Delete any duplicate contacts and it should go away.
Hello everybody,
I have a strange problem with my PDA. I'm using WM6 Black Satin ROM. My contact list contains over 400 contacts (and over 500 phone numbers). Each phone number is saved in format +xx xxxxxxxxx, cause in that format it comes from Outlook. Most phone numbers have +48 as country prefix and 9 digits with phone number (cause in Poland cellular phone numbers have 9 digits). I have set Call Id match value to 9.
Everything worked fine, but from a few days i noticed, that some (about 10% of all) contacts are not recognizedy by phone when someone calls. PDA displays only phone number (the same which is stored in my contact list), but cannot find contact name. Similar - when SMS arrives, I can see only phone number, name is not recognized. When I open SMS and tap sender's phone number, PDA asks if he should store that number in contact list (that number is already there). Storing doesn't help - I tried to create new contact, store in existing.
I tried to delete problem contacts and recreate them - it helped in 2-3 contacts, rest still is not working properly. I tried to change Call ID match value - tried values between 3 and 12, doesn't change anything. In some cases, phone recognizes phone numbers after removing '+' from phone number, but without '+' I'm unable to make calls. I can remove whole '+48' (and phone recognition still works), but I need country prefix, cause I often have to make calls using roaming.
Please HELP !!!!!!!!!
Have you tried 0048 instead of +48 for the problem numbers? I noticed when my Hermes had its original WM5 ROM, some numbers were sometimes presented by the other mobile network as "07" instead of "+447", so I had that problem. I just had to make extra entries in my contacts lists...
It's not done that though for a long time now (I've changed ROMs a couple of times too), sorry I can't help more.
Thanx for replying. I tried to replace '+' with '00', but PDA still doesn't recognize that number. I think that in some cases '+' makes, that phone number cannot be found.
Maybe there is another setting in registry, which defines length of phone number compared to number from incoming call? I found this setting in HKCU\ControlPanel\Phone\CallIDMatch. It looks like sometimes PDA doesn't use that setting, cause my numers ale longer than 9 characters (usually 12 including '+'), and adding '+' as first character makes them unrecognizable.
Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
I have the same problem. Both calls and text messages.
I don't think it matters if the international code is there or not.
Really frustrating not knowing who calls.
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Hmm, I've changed the SIM, but I can't remember if it worked wih the first SIM card.
But a hard reset deletes everything, right?
There are a few things you have to be sure of:
Do not have double contacts, if you have a number (with and without operator/country prefix) twice in your list it will not show any name.
I don't know if this applies if you have a contact on your phone memory and on your sim card. I am sure it does have this problem if you have two contacts with the same number on the memory phone.
For some reason this is logic: On an incoming call, the phones checks it's phonebook and retrieves two numbers and then it does not know what to display, is it contact one, or two?
I hope this helps you out. I did not experience any problems (yet).
AndrewCZ said:
I've had this problem first time the device was initialized (right after opening the box). It might be caused by the fact I didn't have any SIM in it at that time, I'm not sure.
After a hard reset with a SIM inserted, everything started working as it's supposed to.
Click to expand...
Click to collapse
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
samluke said:
Hi there, I'm wondering if anyone else might be having a similar problem with 'caller [or texter] ID'.
Most networks, as I understand it, use the international dialing code when sending out texts and calls, meaning this is usually the incoming number when you recieve a text or call.
I've obviously got people programmed into my contacts who text me but when they do, I don't get their name, I get their number - with the dialling code eg. +447750500500. When I tap to go into the threaded mode, I'll get all previous contact with this person but with them identified only as the number. However if I head to the People tab, then again to see the messages I've sent/recieved with that person, I get the same messages only under the banner of their name and not the number.
I believe calls work fine with the code programmed in on their contact profile.
Anyone know why this is being caused?
Click to expand...
Click to collapse
Hi guys!! i had this problem too but i have fix the problem. what i do:
!) i store all my contacts in my sim card and delete the contacts in the phone.
2)do a hard reset
3)upon doing the hard reset, the phone will prompt you on importing sim contacts and finding your service provider. select both and and press ok
4)now try to call from your house to your phone to do a check.
5)my problem was solved after this
hope it helps!
KraFT_mk said:
Try this....
1. Edit one "test number" in your contacts and remove international codes.
Just put that "test" tel number. without int. codes... And make sure that number is not stored nder another contact. (No duplicates.)
2. Then dial from that number and see if that tel# is identified. If you have just "0xx-123456" then go to #3.
3. Go to registry and change of the Caller ID match rule. (Minus one digit.)
Example: Caller ID rule:8 (Change from 8 to 7 or 6 to 5 .. trailing digits for Call ID match. )
* HKCU\Control Panel\Phone\CalIidMatch value:7
4. Restart and test again...
5. If its OK, than test with SMS.
6. If its OK again , put back your international codes and test again.
7. If not go to no.3
Hope this helps.
KraFT
Click to expand...
Click to collapse
What was happening to me before the reset was a bit different - the phone wasn't able to match anything at all - even a number called from the phonebook and stored in "recent calls" in EXACTLY the same way it's in contact, didn't match to the contact when redialed.
I think that something required for Caller ID to work gets done when the phone is first initialized, and that this step requires full access to the phone module (which the phone doesn't have without a SIM inserted and a proper PIN entered).
hi,
i encountered also that worry,
i set the HKCU\Control Panel\Phone\CalIidMatch value:9
my mobile phone number to test was stored as "06xxyyzzww"
and when i phone my diamond2 from that number
the caller id is recognized
(with showing as +336wwxxyyzz)
i tested from my home phone stored in contacts as 04wwxxyyzz
i rang my topaz its was identfied as my home,
(with showing as +334wwxxyyzz)
i am in france, + is for 00 ,our phone numbers are 10 digits long
(mobiles and "home") ,
to be joined from abroad, you have to dial +33+phone number WITHOUT the first digit "0")
so the "9" value i put in the registry
if it could help you
regards
Hi,
just stumbled over the same problem.
The old phone (HTC P330) resolved numbers from my used format 01234-56789.
Since my contacts are a mess, I have 01234-12345, +49-123456-456, +49 (0123)-456 and so on, it would be a great pain in my ass to switch every contact to +49123-456 (which the new phone resolved).
I compared the Registry-Entry from the P3300 with the TD2 and voila: TD2 was 12, P3300 had the value 8.
I changed the TD2 to value 8, reboot and now I'm happy again, the phone is getting used to my contact list
Regards
Heiko
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Caller ID problem, my solution
I had the same problem. But after a hard reset it seems to work just fine now. Remember to backup your downloaded programs etc before doing this.
Tyven said:
Hi,
I'm experiencing the exactly same problem, that incomming calls or messages isn't shown by name, but only by number.
I'm all new to Windows mobile, but I tried downloading a regeditor, and experimented with different values in the CallIdMatch string. However, no succes.
I live in Denmark, where numbers look like +4512345678, where +45 is the international code. Can someone please tell me, what should be the correct value? The original values was 8.
I have further found that some contacts are recognized. What the difference is between the groups, are however unclear!
Click to expand...
Click to collapse
Hi,
"8" should be the good figure for you, as in France
we have phone numbers +33987654321
and "9" is the good value for me, in:
HKCU\Control Panel\Phone\CalIidMatch value:
Edit: i remove previous "edit"
in fact all my contacts had been erased" so it was normal to have no caller ID?
ps: is your carrier sendind all the figures when you're receiving calls, i mean +4512345678
so perhaps you're encountering a bug .
you should try to backup your device, with a soft like spritebackup(special price for htc owners on their webpage) and experiment an hardreset
and restore
regards
Hi ,
did you ever try to change the following:
RegistryEdit and Decreasing the CallIDMatch from 12 to 7 solved my Issue
See below
HKEY_CURRENT_USER\ControlPanel\Phone" name="CallIDMatch"
Greetings from Slovenia
Hello,
that is my first post so please do not be very critical to my english level and PPC skills .
now this is an old thread but for BULGARIA the correct registry value is "9". Here the mobil numbers are as follows "08xx 123456" (9 digits without the ZERO at the very beginning). that is why the usefull number is that (default for my TD2 was 8). Now after this fix the phone can correctly identify which number i want to dial when i am inserting it by digits, instead of selecting the exact person. i do not know am i explaining correctly but i will try to put some more detail on that. When i want to dial some particular number (for example "08xx 123456") the phone select me the correct contact no matter how i put this contact in memory. with "+3598xx 123456" or only with "08xx 123456". before that intervention the phone identifies me the correct contact only if i type the digits, exactly the same way that i have added it to the memory. So i think that this registry key does not have a universal resolution. the resolution depends on how many digits is using tha particular mobile operator.
i hope that will be helpful for someone who is happy to own an HTC and is happy with it ... like Me
Hi to all geeks,
I am using my phone some time but I have a problem with the setup of the contacts,
how can u separetly put a mobile phone number and a text message number under the same contact? Every time a cell number entered it goes the same way to text message number too.
I use a 800 number and a pin code before I dial the phone number that I reach, this cause the call history to get the wrong names from adress book. For example
I call BBB but call history shows I call AAA, just because first 10 digits is the same.
Any help would be greatly appreciated