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My wife has a T-Mobile 6230 and my Jam can't receive the MMS she sends me.
It has a download button but never manages.
MMS sent from myself is fine.
Arcsoft version 2.5.0.28
Any ideas? Is this a known problem?
i had this problam after i upgraded the rom from I Mate -
all i had to do was install the T-mobile setting from my old rom...
Try it
If you are getting the file and can not read it.. maybe the picture is in a different format,
I think there is another reason for that. Unless you have not send at least one MMS by yourself, you are not registered as "MMS capable" by T-Mobile. So try to send on MMS from your Jam and have a retry if you can receive MMS then.
Cheers
Is it only MMS to yourself that don't work, or to other people's hansets? Have you tried the SIMs in other handsets to narrow down the possible problems. I work in a T-Mobile store and that's what I'd try to establish first. Do you have a local store, lots of staff have Compacts so should be able to help (I hope!)
Thanks for the replies BUT, the problem is that i can't RECEIVE from a T-Mobile Phone!!
My Jam is an Orange device and I can receive OK if I send it myself. However, a T-Mobile 6230 MMS is received but cannot be downloaded by my Orange JAM
That's why I suggested trying the SIMs in different handsets, to try and establish whether it's an issue just between your two phones or a bigger one between the two numbers.
For example, if you put your Orange SIM in another handset and can receive the MMS then it's an issue with your M500, if not the issue may be at the other end. You'll probably have to try a number of combinations to narrow down where the problem is (4 by my reckoning), but trial and error is often the best (if not quickest) way. It may not seem like sense but in my experience of trying to diagnose problems it's the best start. At least you know which part of the whole system you're looking at. Let us know if you give it a go.
I've got the exact same issue on my Qtek S100 running the 1.12 ROM (MMS ver 2.0.0.22). I'm not receiving MMS's from other people even if they're on Orange (same as me) but if I send an MMS to myself I receive it.
My phone has the keylock turned on, as with an SMS the phone screen comes on when someone sends an MMS but the phone doesn't download it. It doesn't seem to make a difference if I unlock my phone beforehand either :/
Bump, anyone else with this issue/a fix?
Hi guys,
I consider myself a pretty good with these devices but this one's got me...even the good ol' search facility aint giving me what I need.
Basically I got an unlocked Orange SPV M3100 with a Voda UK contract SIM.
I setup all the connection details and MMS server as i've found on web but also the HTC utility which sets it all up for you. I get the internet ok but no MMS!
'Error synchorizing' or similar is what I get - it doesnt even try to fire up the data connection - immediate response and i've triple-checked the settings for the MMS server. Anyone point me in a better direction?
Much appreciated.
My bet would be the MMS port is wrong, it should be 9201. Has the same problem after using a vodafone settings cab, everything else worked, just no MMS.
Double check your settings against the 2nd post in the thread below, i have used this setup many times and these settings are all 100% right.
http://forum.xda-developers.com/showthread.php?t=281044
Hi mate,
thanks so much for your reply. Still not working but I suspect it's something to do with the new WM6 (LWVS) rom i've got..it doesn't seem to be happy with it.
I've never had a problem before with any other version...weird.
Try Black, ive had no problems on vodafone and im flashing 3.01 as i type. I also find radio 1.40.30.00 works very well on vodafone, get it from the wiki if you havnt already
Just tried Black 3.01 as well and same problem...i must be doing something stupid..i've found several sets of instructions (all the same) and used the HTC utility which installs the settings for you (you select your country and operator) and I still get the same issue.
The thing I find really weird is that the MMS application doesn't seem to even attempt to initiate a data connection - just errors straight away.
I've not flashed back to LWVS Rom as it's my preferred flavour but i've got to be doing something wrong or missing something.
My radio ROM is 1.41.00.10 - not related to that is it? I'm about to try the version our mate has suggested above but if anyone has any other ideas...please do let me know.
Thanks!
It appears i'm a turnip!
It works - now that i've had a test sent to me! But if i manually press send/recieve it errors so probably was working all along! stupid error messages.
Thanks for your help though James - much appreciated.
im having this same problem on tmobile usa. any pointers guys. ever since the first version on wm6 i haven't been able to send or recieve a mms
I have recently unlocked my Prophet and am using it on O2. I spent ages getting the GPRS and MMS settings to work (have now re-flashed WM5 NVID ROM because I had too many problems with WM6).
When I finally got the MMS settings working, I found that photos sent to the device were reduced to 78x160 pixels and a very poor colour depth. Initially I thought it could have been my Hermes that I was sending it from, but then I read that O2 will 'determine your device capabilities' when delivering MMS. This made me think that it was a problem with O2 not recognising the phone and delivering MMS in 'safe' format.
After poking around at the O2 extended ROM for the XDA Mini S, I have found a fix.
There are 2 registry values that you need to change:-
1) HKLM\Software\Arcsoft\ArcSoft MMS UA\Config\mm1\WspHeader\Profile
Code:
http://www.htcmms.com.tw/gen/wizard-1.0.xml
(the actual text, not the contents of the page - for some reason the forum won't let me remove the link lol)
2) HKLM\Software\Arcsoft\ArcSoft MMS UA\Config\mm1\WspHeader\User-Agent
Code:
Xda Mini S/arcsoft-mmsua-3.0.0.xx
This fools the O2 server into thinking your phone is an XDA Mini S (which is not much of a lie). You will now get MMS in full size and full colour (providing you've got your connection and MMS service working).
Hope this helps someone because it took me ages to find the problem
Brilliant, been searching around for a fix for months. Have since moved on to unlocked SPV M700 and exactly the same problem (with O2 MMS).
genius m8, have just changed setting on M700 and hey presto full size mms!
glad it helped - i was searching for ages too (well seemed like ages, was 5 hours lol)
burnes said:
I have recently unlocked my Prophet and am using it on O2. I spent ages getting the GPRS and MMS settings to work (have now re-flashed WM5 NVID ROM because I had too many problems with WM6).
When I finally got the MMS settings working, I found that photos sent to the device were reduced to 78x160 pixels and a very poor colour depth. Initially I thought it could have been my Hermes that I was sending it from, but then I read that O2 will 'determine your device capabilities' when delivering MMS. This made me think that it was a problem with O2 not recognising the phone and delivering MMS in 'safe' format.
After poking around at the O2 extended ROM for the XDA Mini S, I have found a fix.
There are 2 registry values that you need to change:-
1) HKLM\Software\Arcsoft\ArcSoft MMS UA\Config\mm1\WspHeader\Profile
Code:
http://www.htcmms.com.tw/gen/wizard-1.0.xml
(the actual text, not the contents of the page - for some reason the forum won't let me remove the link lol)
2) HKLM\Software\Arcsoft\ArcSoft MMS UA\Config\mm1\WspHeader\User-Agent
Code:
Xda Mini S/arcsoft-mmsua-3.0.0.xx
This fools the O2 server into thinking your phone is an XDA Mini S (which is not much of a lie). You will now get MMS in full size and full colour (providing you've got your connection and MMS service working).
Hope this helps someone because it took me ages to find the problem
Click to expand...
Click to collapse
Hi , I also have unlocked prophet on o2 but I cannot get pic messaging to work at all.I have spent the last week trawling round everywhere for various settings.Have tried the whole manual thing and various cabs.I am seriously thinking of changing to orange or T mobile !!!!!! Could you share your settings by any chance. I am also reluctant to ring o2 because they tell you its not a supported device and I had all this trouble with my sim free imate jam in the beginning !!!!!
What ROM version are you using?
I will post my settings shortly...
fishtmw said:
Hi , I also have unlocked prophet on o2 but I cannot get pic messaging to work at all.I have spent the last week trawling round everywhere for various settings.Have tried the whole manual thing and various cabs.I am seriously thinking of changing to orange or T mobile !!!!!! Could you share your settings by any chance. I am also reluctant to ring o2 because they tell you its not a supported device and I had all this trouble with my sim free imate jam in the beginning !!!!!
Click to expand...
Click to collapse
Hiya Burnes,
Its the original orange rom but I unlocked it with lokiwiz and I can use my payg O2 sim as phone and sms . I haven't got round to trying a new rom yet coz there are so many and I'm confused about the hard/soft spl stuff and worried about bricking it!!!! . My M600 is G4 and the start up settings are as follows
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22
WIN MOB 5
OS 5.1.195
BUILD 14847.2.0.0
I think I have got the correct mms settings but I think its the connection thats causing me the probs. Today I managed to "send"the messages and o2 took the money off my account but the messages only went to the outbox not the sent box.
Cheers for your help so far. o2 says muy card is set up for pic msg but I am getting mighty fed up with the whole thing!!!! : (
well done sir, going to change the settings on my Herald now!
Does anyone know the reg fix to enable you to add/remove mms settings?
@ burnes
thanks for this reg tweak. Been looking for something like this for ages.
Works a treat on my TyTN II.
Thanks again
k-c
In relation to my problem:
In your registry goto:
HKLM/SOFTWARE/Arcsoft/ArcSoft MMS AU/Config/UI
There you will find a key called "EnableServerEdit" set it to 1 and you will be able to edit the server settings.
fishtmw said:
Hiya Burnes,
Its the original orange rom but I unlocked it with lokiwiz and I can use my payg O2 sim as phone and sms . I haven't got round to trying a new rom yet coz there are so many and I'm confused about the hard/soft spl stuff and worried about bricking it!!!! . My M600 is G4 and the start up settings are as follows
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22
WIN MOB 5
OS 5.1.195
BUILD 14847.2.0.0
I think I have got the correct mms settings but I think its the connection thats causing me the probs. Today I managed to "send"the messages and o2 took the money off my account but the messages only went to the outbox not the sent box.
Cheers for your help so far. o2 says muy card is set up for pic msg but I am getting mighty fed up with the whole thing!!!! : (
Click to expand...
Click to collapse
I'm really not sure about the connections. Took me ages to get the connections working, but I didn't figure out what it is that I changed. What I can tell you is:
Network Wizard wouldn't save the settings
Manual settings (from FileSaveAs) connected and MMS got to 99% but no further
I messed about with so many settings that I really can't remember how I got it working. Sorry I can't help more, but have a look at FileSaveAs, just search for 'O2 MMS GPRS Settings' on Google.
Hiya Burnes, thanks for lookin for the settings for me . I know exactly what you mean. There are so many variables and I did exact same thing. Finally got round to emailing o2 3 times with no reply, phoning them twice and gave up. Got an orange payg sim, registered it within 2 hours , put money on it. got the settings from orange website and sent mms no probs. Also can access internet too, so after about 10 years I left o2 and my number changes over later this week !!!!! Im free at last!!!
PS , I also managed to hard spl the SPV M600 and have upgraded with Cloudyfa's wonderful WM6.1 Shadow rom. It seems to be very stable, battery normal my sony DR-BT20NX bluetooth stereo headphones work fine with media player and tcpmp what more could I want ?
Well I will be putting my settings for O2 on my WM Wiki site this week. As it's only a sideline at the moment, I haven't had much time. I will post a message here when I have figured aout the correct settings.
Glad you got it working in the end!
Hi Guys,
i reliase that is an xda forum and covers xda topics but i am experiencing the exact same problem on a Samsung D880. this phone is not supported or avialable in the UK. i have only had it two days and thought it was faulty! i have played with all sorts of settings but no joy. i have checked all the mms settings. Is there anyway i can fool the 02 network into thinking this is a differnt Samsung model??
Cheers
teb
Samsung devices are not Windows Mobile based. I wouldn't have thought that there is a way, but I doubt anyone here has one to look at never mind knowing enough about them to do it.
Try finding a website that specialises in Samsung phones.
burnes said:
Samsung devices are not Windows Mobile based. I wouldn't have thought that there is a way, but I doubt anyone here has one to look at never mind knowing enough about them to do it.
Try finding a website that specialises in Samsung phones.
Click to expand...
Click to collapse
i realise that and like you say its not going to be as doing it on a windows based phone. Cant seem to find a Samsung specialist website.
Silly question but can those that experienced this problem on O2 before the fix did you try picture messsaging using T-mobile, Orange or Vodafone? Did you have the same problems with these networks.?
Problem exists on o2 Uk only - I set up an spv m600 for a neighbour on voda and tested the mms settings, picture received full size whereas my wifes on o2 always tiny pictures until this reg hack applied have used this hack on my wifes new spv m700 (Trinity) running latest WM6.1 MARY Rom and it works on that too.
roughneck57 said:
Problem exists on o2 Uk only - I set up an spv m600 for a neighbour on voda and tested the mms settings, picture received full size whereas my wifes on o2 always tiny pictures until this reg hack applied have used this hack on my wifes new spv m700 (Trinity) running latest WM6.1 MARY Rom and it works on that too.
Click to expand...
Click to collapse
Cheers! i just confirmed this my sending an mms to the phone with a T-mobole PAYG sim. Its only a problem with O2. Tried to speak to someone at O2 but was a complete waste of time and they said it was a problem with my phone being a non uk model!twats! not as good as what Samsung told me. He said that Samsung phones can only support picture messages sent to other Samsung phones and and not other manufacturers phones. I told the guy to stop being stupid and put me through to the technical department. His reply - I do work in the technical dept sir! scary!
I can't send and receive MMS messages correctly on my unlocked MDA touch.
When trying to send an MMS it gets to 99% then seems like it fails and the message is put in my drafts folder. The message is actually received on the other phone though.
When a message is sent to my phone it again gets to 99% then seems to stop doing anything.
I've used a few network settings cabs to try and sort the problem but none have helped the mms problem. The last one I used was the HTC network wizard version 1. Which sets everything up so that I have no problems accessing the internet.
I have an o2 simplicity contract with the unlimited web bolt on.
Is this likely to be an o2 issue or a phone one?
Any Ideas?
Managed to solve the problem by installing ArcsoftMMSComposer 5_0_31_19.zip from here:
http://forum.xda-developers.com/showthread.php?p=2208775
then running the network wizard again.
I am running the stock 1.48 rom on my hd2 with all the hotfixes applied on vodafone uk. I recently reflashed the radio up to 2.07.50.27_2 and was happy with the extra battery life.
I have noticed though that i have not been able to send or receive an MMS since the flash and was wondering if i was alone? I have checked with vodafone and there is nothing wrong with my account and have tried the sim in another phone and mms works fine. I have checked all my mms settings against those that vodafone suggest and these are fine also.
Internet is working fine on my phone so it isnt a reception issue either.
The problem i have is that when i try to download an MMS that has been sent the phone shows the icon on the task bar but then after about 5 mins it fails. The same is true if i try and send an MMS, it just fails after trying for about 5 mins.
Vodafone want to take my phone in but i dont want to be without it. Is there anything here people can think that might help fix this issue?
Im thinking of going forward to 2.08.50.05 rom (if i can get one that will work off sdcard flash). Thoughts?
I havent changed the Rilphone.dll from the stock 1.48 one yet. Could it be related to that? If so which Rilphone.dll should i use, can i install one from htc 1.67 rom on my stock 1.48 or will it not work?
I had the same issue, upgraded to the vodafone 166 ROM and now my MMS works fine
Im hoping to avoid a full rom flash as i have loads of applications installed and it will take ages to get the new rom back how i like it.
As an aside what radio are you using in your 1.66 rom~?
Well ive just flashed upto 2.08.50.08 radio and the mms still isnt working. Time to have a go with a few rilphone.dll i guess and see if that helps at all.
Easier to flash and be done with it
WHenever i've had problems with mms it has been because the connectionsetup had been removed from a rom, not because of the rom itself. As soon as i downloaded the connectionsetup.cab and run it all worked fine for mms.
Wheere would i find a connection setup.cab?
As an aside I now have 2.08.50.08 installed and working but everytime i install a rilphone.dll and restart i cant get the phone to switch on (in settings wireless controls). Any idea why? I have just deleted the rilphone.dll and at least i now have the phone switch on in wireless controls.
Heres hoping the connectionsettings.cab fixes my problem!
Anyone here got any advice on the correct rilphone.dll i should be using with for the 2.08.50.08 radio on a stock 1.48 rom?
Sadly the connectionsetup.cab hasnt changed anything. I still cannot get mms on the phone and havent had any luck finding the right rilphone.dll to use with stock 1.48 rom.
I really dont see that a full rom flash will help and will actually just put me back where i am now without any of my applications installed. Is there anything else i can try before a full flash?
Is it fair to say that as long as i have the ability to get mobile internet i should recieve an MMS?
I too couldn't get MMS on Voda working when I first got the phone either.
First things first, forget the settings Voda have posted on their website. The phones auto configuration should work perfectly fine.
1. So hit Settings, All settings, Connections then Connection Setup and select the details that best suit you and run them.
2. Then power off your phone, remove sim card and then power on the phone (without sim card in). Once it's fully started turn it off again, replace sim card and turn it back on and try your MMS.
Don't really know if you need to do step 2 but it's what Voda recommend to make sure your phone refreshes and connects to their network.
If this has failed, register with Voda's eforum and post a request there explaining your problems, ask if the provision of your MMS can be checked. One of their Mods will pick it up very quickly and send you an email so you can do DPA, they will then call you back pretty quickly and attempt to help you further, they should suggest that they will reinitialise MMS if they don't request it .
Voda's customer support team are hit or miss but their Eforum team are actually pretty good and i'm sure they'll sort it out for you.
The setting they have listed on their website seem to be slightly different to the auto settings: Voda's listing for IP address is 212.183.137.012 the HTC setting are 212.183.137.12. I have read on this forum and other places that the HD2 doen't work properly if you input the zero's, hence why you should just use the phone's inbuilt settings.
HTH
got to wonder whats been going on here. Tried everything and nothing worked. Even got vodafone to disable and re-enable MMS still no luck. Used spb backup pre rom flash then re ran the connection manager and the mms works.
Strange but thankfully saved me reflashing and reinstalling everything!
I had 3 weeks of being unable to send mms message on vodafone and mine was ultimately a simple fix.
I just updated my configuration via 'Start' -> 'Settings'->'Connections'-> 'Connection Setup'->'Menu'-> then select 'UK and Vodafone and hit 'OK.
Works ok for me now
I have the same problem, can't send or receive MMS.
My setup is ROM v 1.66.405.2 (76641) WWE /Offical Vodafone UK ROM
Radio 2.06.51.07
MMS settings;
S Name: Vodafone MMS
IP ad: 212.183.137.12 have also tried 212.183.137.012
Port: 8799
S ad: http: // mms. vodafone. co.uk/servlets /mms
Conn via: Contract Internet
Mess size limit: 300kb
WAP v: 2.0
I'm sure I've read somewhere that changing the settings to Contract WAP sorts the MMS problem but creates a new one for Opera/Skyfire etc,. Which I use more, so unwilling to change to.
I also know someone who has the 1.76 vodafone ROM and he can't send MMS either, but he's alerted instantly "unable to send message" where mine takes about 5 minutes.