HELP...info on GPRS billing with o2 - Networking

:?: i know its not specific to xda11 but does anybody know the format of the bill when using gprs with o2...is it just a bill for the amount of data downloaded or do you get a list of internet sites visited the previous month?[/i][/b]

I just get the amount of data used for each session.

I use online statement option. Here is an example of my GPRS charges breakdown.
Code:
Date Time Destination Volume(Kb) Amount(£)
17/06/04 09:41:25 mobile.o2.co.uk 1135 2.213
All the destinations are listed as mobile.co.uk even though I was actually going to lots of different destinations.

That's because you use that APN

bydandie said:
That's because you use that APN
Click to expand...
Click to collapse
Yes I realise that . So to answer bluem00n's question...it looks like it doesn't show individual site URLs (at least with online statements).

bydandie said:
That's because you use that APN
Click to expand...
Click to collapse
Thanks for the info unfortunately my company insist that I pay for all private use (phone calls and surfing)...I receive the old fashioned paper bill...usually about three months late!!! so I am wondering how to seperate the surfing between business and private....obviously without specific site useage on the bill my private use will be remarkably low!!! :twisted: ....it just remains to be seen if my paper bill will be in the same form as your on line bill...thanks again :?:

I would be interested to know.

O2 internet billing
I don't receive mine untill the end of the month, well 15th next month and I'm told it will be billed and rounded up to nearest 5 kb, and its £2.25 per mb downloaded. including mail.
TJ

Related

UNLIMITED FREE GPRS access now on tmobile

well so much for $20 for unlimited GPRS from t-mobile...
it's now FREE!!
I just found out T-Mobile has free unlimited GPRS.
The thing is, it's limited to webbrowsing and POP email.
If you pay $0, you get access to ports 80, 110, and 25. it's supposed to be wap only but it accesses http sites as well.
downside: cant access ssl, ftp, instant messenger, etc (anything that uses other ports). for that, you have to pay the $20 per month.
i just dumped my $20/month plan this evening cause i can do without those other ports, is it wooth $20/month to use IM? i dont think so. free unlimited gprs webbrowsing owns
oh yeah, and the aim client on the ppc can be set to port 80, so it works.
now i switched from internet2.voicestream.com (which stopped working for me once i called in and cancelled the $20/month data plan) to wap.voicestream.com and i still browse sites, send email, etc.
no bank site access (ssl) but bank access isn't worth $20/month, i'll wait to be on my desktop for that.
-arebelspy
you are a... GENEOUS!! (is that how its spelled? )
now, have u figured out how to get and send MMS from pocket pc, without ordering Tzones? :roll:
MMS is no longer part of the T-Zones. With the same changes for the "Included WAP Access" also came "Unlimited Picture Messaging". They've made it where you don't have to do T-Zones for sending/receiving MMS. HOWEVER, you are charged $0.25/MMS that you send/receive. There is a promotion for $4.99/mo that gives you Unlimited Picture messaging through 12/31/04. After that date it reverts down to 50 for the $4.99.
Hope that sheds some light now on the matter.
Thanks for that info. I'm Looking forward to using it when i get my XDA II in a few days.
They won't list zero cost features on the site. All phone plans come with the free WAP access now. If your phone isn't working with it, contact Customer Care and ask them if it's on your account. They will add it i'm sure.
It was originally setup to allow customers to download ringtones and wallpaper without signing up for the monthly fee. Seems like this is a small little suprise for us tho!
I tried it and is not working for me. Are you sure that I can just call CS and they'll add it to my account?. I don't want to spoil people's luck. Maybe is an oversight from them
Ive used both, and if your not going to use the gprs for anything too overbaring go 4 it, but with the wap access, it limits alot, plus is significantly slower
btw: im sure TMO will charge u for sumthing extra sooner or later
(pps) (i have a feeling there are undercover TMO employees spying) :!:
you need to use the address wap.voicestream.com
it's not slower, it's the same speed.
it is limited in that you only get web browsing and emails (ports 25, 80, 110 and 143 for smtp, http, pop, and imap respectivly), if you want all the ports (for instant messaging, ftp, ssl, etc) you need to get the $20/month data plan.
http://www.howardforums.com/showthread.php?s=&threadid=237460
-arebelspy
i guess this is all US based stuff. Any ways to get cheaper/free GPRS in UK anyone?
arebelspy said:
it's not slower, it's the same speed.
Click to expand...
Click to collapse
so then why was it that when i was downloading a 2mb file it would take 15-20 minz....not it takes 5-7 minz :?:
OK, I tried and it keeps not working for me, I called T-mo and they say that that is only for regular handsets, that for us, we would need a data plan, they even xferred me to tier2 people, (which were clueless) and he said that in order for me to take advantage of the internet, I have to pay.
I said for the to reset my settings in their end, but they said that they have nothing to reset, since I don't have any data plan.
I have tried all, changed the internet2.voicestream.com for wap.voicestream.com, try making a new connection, with all those settings, and nothing. Anybody know any clues?
try internet3.voicestream.com
-arebelspy
internet3.voicestream.com is for their VPN option ($19.99/mo)
internet2.voicestream.com is for their non-VPC option ($19.99/mo)
wap.voicestream.com is for their WAP service (all other devices)
I thought I also saw somewhere the address wap.myvoicestream.com. Now I can't remember which one works.
internet3 has worked for some people without data plans (only the free wap service). no idea why.
try them all to try to make it work, lol.
-arebelspy
Arkhangel said:
I thought I also saw somewhere the address wap.myvoicestream.com. Now I can't remember which one works.
Click to expand...
Click to collapse
Yea its the T-Zones home page, try it and see ( http://wap.myvoicestream.com ).
Oh yea I forgot to mention that it only works with a WAP browsers.
HTH
what are the instructions for setting this up? I just opened IE and it works but I wonder if im being charged per minute?
Nope, T-Mobile no longer counts MBs, minutes, anything. Every plan has free browsing (free access to ports 25, 80, 110, and 143).
-arebelspy
can't email other than optonline???
i have the imate ... i set up the account with my email as [email protected] using mail.optonline.net incoming /outgoing now i can recieve from everyone ..i can only email out to another @optonline.net account .......no @aol.com or business account [email protected](my business address at work)... so what iam doing wrong....please help
I swear! I didnt think T-mobile could get any ... more ... better than AT&T. I was, once again, wrong.
the pge http://wap.myvoicestream.com does not seem to come up on PocketIE - a post above says that PIE can handle wml pages...
So, is the address incorrect, or is it PIE that cannot handle WAP?
J

Don't let TMobile tell you Wing users cannot add TZones.

I just called T-Mobile to add the $5.99/month T-Zones web plan for my Wing, however the rep told me that this plan is not available for accounts with the wing phone. She then tried to sell me the $19.99 data plan, which I declined.
After paging through MyTMoblie account, I found that nowhere does it even mention the $5.99 plan.
To add the plan, you must click the "Not your phone?" link in the upper right hand corner of your MyTMoblie account after logging in. Change your phone to something which will be compatible with the tzones, I picked the RAZR V3. This doesn't give you an upgrade phone, you're not buying anything, this is just TMobile's way of tracking which phone you are using.
Now under the "My Account" tab, choose "Change serves" and add the $5.99 tzones web plan!
Hope I can help someone else out!
i dont think there the same speed but i could be wrong
morbid said:
i dont think there the same speed but i could be wrong
Click to expand...
Click to collapse
What are the same speed? The RAZR and the Wing?
It doesn't matter, the Tzones works for any phone configured with the correct proxy, but some reps want you to go for the $20/month full internet plan. If you heavily use the net on your phone, then maybe the full plan would be best for you, but if you are only a lite user, the 5.99 is much more practical for e-mail, weather, etc.
i have the 5.99 plan and i cannot use email or weather.
how do you use it?
search!
kidnamedAlbert said:
i have the 5.99 plan and i cannot use email or weather.
how do you use it?
Click to expand...
Click to collapse
You can use the search button here to look up t-mobile Proxy. There have been numerous threads on how to set up the proxy in Windows Mobile
I have been using this proxy for a long time.. I started with tzones back when it was 4.99... glad I save a whole dollar every month.. gonna be rich soon!
Any way to get the T-zones wap browser back once you've flashed your Wing? T-Mobile has closed the proxy hole, and now I'd like to test out T-MobileWeb and see if I like it or if I should drop the $5.99
yea, my wing wont use t-zones... every website comes back with a can't b displayed or w/e it say's....
any1 with us service that uses it till this very day fine??
cuz i got it taken off my account... wondering if i should give it another try
It's been working for me since November 2007, I am in the Northeast USA.
Other than not being able to access Hotmail/MSN Messenger/HTC Home weather, everything else works.
I have been using the T-zones proxy for over 1 year in MN with no problem. I have flashed numerous roms in that time and have no problem setting it back up each time. I also use internet quite often and don't find it to be much, if any slower than the 20 dollar service.
Also, if you flash Trans Open-Touch V6.5 and use throttle launcher the weather will work properly even with the proxy. I have not been able to get it to work with HTC home though.

how to config in g1 for t-zone plan?

how to do that??how to insert diferent data?
Go to Settings
Go to Wireless Controls
Go to Mobile Networks
Then select ACCESS POINT NAMES
From there press MENU
Select NEW APN
From there you can input all the settings, then press Menu to SAVE or DISCARD
thanks but i did that, but can not navegate, i created
name: T-Zone
APN: wap.voicestream.com
Proxy: 216.155.165.50
Port: 8080
APN type: http
for default MCC=310 MNC=260
-question. i need all apn that coming with the phone?
-how the phone select the apn that will use?
thanks
nxt said:
Go to Settings
Go to Wireless Controls
Go to Mobile Networks
Then select ACCESS POINT NAMES
From there press MENU
Select NEW APN
From there you can input all the settings, then press Menu to SAVE or DISCARD
Click to expand...
Click to collapse
Dream on 2.99 T-zones data plan partially working
Hello - I was wondering if anyone else there is still on the 2.99 T-zones data plan or 5.99 data plan with the dream. I put in the wap.voicestream.com APN and the proxy so now the browser works but no email or google maps or anythign else.
With epc.tmobile.com I have no data.
Anyone else seeing the same results?
This is weird becuase on my unlocked iphone everything works great with epc.tmobile.com
t-zones on the dream? thats like putting hubcaps on a bently. it just ain't right.
same for me the only email that work with 5.99plan is yahoo, for gmail and for hotmail i use live connection and some time give me fail connection but almost time work
viprvette said:
Hello - I was wondering if anyone else there is still on the 2.99 T-zones with the dream. I put in the wap.voicestream.com APN and the proxy so now the browser works but no email or google maps or anythign else.
With epc.tmobile.com I have no data.
Anyone else seeing the same results?
This is weird becuase on my unlocked iphone everything works great with epc.tmobile.com
Click to expand...
Click to collapse
i did , only have to leave in blank (apn type) and worked,
satru said:
thanks but i did that, but can not navegate, i created
name: T-Zone
APN: wap.voicestream.com
Proxy: 216.155.165.50
Port: 8080
APN type: http
for default MCC=310 MNC=260
-question. i need all apn that coming with the phone?
-how the phone select the apn that will use?
thanks
Click to expand...
Click to collapse
double thread
I put in the old wap.voicestream.com and the proxy. I am only getting the browser to work and it does work on 3g. Everything else times out...(google maps, email, etc..)
anyone else get it to work?
donutman said:
t-zones on the dream? thats like putting hubcaps on a bently. it just ain't right.
Click to expand...
Click to collapse
Nah its just the name of the plan from 6 years ago. Through the proxy it opens up the ports. I use etc.tmobile.com on my unlocked iphone and everything works.....I wonder what is different....
donutman said:
t-zones on the dream? thats like putting hubcaps on a bently. it just ain't right.
Click to expand...
Click to collapse
Lol that's the best thing i've heard in a while. Mind if i quote it in my sig and on my website?
tokomoto said:
Lol that's the best thing i've heard in a while. Mind if i quote it in my sig and on my website?
Click to expand...
Click to collapse
go ahead I don't mind at all.
I hope T-Mobile shuts off all of these free riders
were not free riders were just people who are smart enough to make the system work for us. If your in an engineering position and your able to get the same effect from a lower costing material, you would be stupid not to, and most likely fired. A person who takes tax breaks when hes paying his taxes is not stupid, but he is essentially doing the same thing we are. dont hate just because we are able to pay less for the same result you are getting. thats just my 2 cents, and im hoping the tzones plan will work on the dream as it has on my wing, 8525 and Dash.
molesaied88 said:
were not free riders were just people who are smart enough to make the system work for us. If your in an engineering position and your able to get the same effect from a lower costing material, you would be stupid not to, and most likely fired. A person who takes tax breaks when hes paying his taxes is not stupid, but he is essentially doing the same thing we are. dont hate just because we are able to pay less for the same result you are getting. thats just my 2 cents, and im hoping the tzones plan will work on the dream as it has on my wing, 8525 and Dash.
Click to expand...
Click to collapse
So you're saying T-Zones will be on 3G? Sorry, but I am fully aware on how to do this. Nothing to do with ignorance. The system isn't "working" for you and your analogies are far off.
"If you can steal a big screen TV and pay the employee 100 bucks to look the other way, why pay full price for it" would be a much better analogy.
But either way, it may work for awhile longer at 2G speeds. I am sure that it won't be indefinite though. T-Mobile knows what phone you're using by it's IMEI. They're not stupid and will figure out your "black box" method. Would be awesome if they back-charged you for theft of service.
viprvette said:
I put in the old wap.voicestream.com and the proxy. I am only getting the browser to work and it does work on 3g. Everything else times out...(google maps, email, etc..)
anyone else get it to work?
Click to expand...
Click to collapse
Soo you can still use the brower and it will be at 3G speed with the only 5.99 trick ? if i can get this confirmed i may get the G1 =] im on a T-Mo Wing now =]
Edit: My guess is with time there will be a way to use the Maps software as well.. i dont rly care about email, just browser and Maps ( maybe some apps that need internet access but i think that will be the easiest of all to adjust, Maybe a 3rd party maps software will emerge ?)
Edit2: Also since you guys are talking about it i guess you can get the G1 without adding the data plan (i thought it was required) can u activate the device w/o the G1 data plan ( i know it needs to connect to google acct n etc )
Thanks in advance
there are not free rider because are paying 5.99 for tzone.nothing is free in this country. and of course can't run a lot of program that the other plans where you pay more money can do.
momentarylapseofreason said:
I hope T-Mobile shuts off all of these free riders
Click to expand...
Click to collapse
about this plan in g1, the new phone can use 3g,edge etc. all depend of you contract with tmobil. if you plan use full internet,mail etc, you phone will have to use 3g for communicate because you are paying for that, they have in you config account that you can use this feature, BUT if you plan is simple for ej tzone the phone will work with edge only because when it try to connect with 3g speed, you plan dont have this activated.
for this 3g speed work you need two part, that the phone have 3g and that tmobil give you acces to 3g in the servers.
momentarylapseofreason said:
So you're saying T-Zones will be on 3G? Sorry, but I am fully aware on how to do this. Nothing to do with ignorance. The system isn't "working" for you and your analogies are far off.
"If you can steal a big screen TV and pay the employee 100 bucks to look the other way, why pay full price for it" would be a much better analogy.
But either way, it may work for awhile longer at 2G speeds. I am sure that it won't be indefinite though. T-Mobile knows what phone you're using by it's IMEI. They're not stupid and will figure out your "black box" method. Would be awesome if they back-charged you for theft of service.
Click to expand...
Click to collapse
Or cancelled the phone service like Sprint. They cancelled the contracts of like 1000 customers last year for "getting the system to work for them", too.
satru said:
there are not free rider because are paying 5.99 for tzone.nothing is free in this country. and of course can't run a lot of program that the other plans where you pay more money can do.
about this plan in g1, the new phone can use 3g,edge etc. all depend of you contract with tmobil. if you plan use full internet,mail etc, you phone will have to use 3g for communicate because you are paying for that, they have in you config account that you can use this feature, BUT if you plan is simple for ej tzone the phone will work with edge only because when it try to connect with 3g speed, you plan dont have this activated.
for this 3g speed work you need two part, that the phone have 3g and that tmobil give you acces to 3g in the servers.
Click to expand...
Click to collapse
Learn English and perhaps your arguments will hold water with me.
Using T-Zones will work for basic web browsing, and for gmail, and google chat. T-zone's proxy will actively block the map functions for data etc along with most of the phone features. (The proxy has many closed ports). I am running this way as we speak.
T-Mobile knows about this and they have compensated. They dont mind taking 6 dollars for simple browsing at 3g speeds since you wont barely register on their network. They are already offering such a plan in the UK for a similar price anyways. (yes I am running at 3g speeds for 6 dollars) but my phone is at 30 percent functionality.
If you want to simply browse the web and check your g1 mail then this will work and I am running this way but you will lose out on many of the phone features(actually alot of them) MOST PORTS ARE CLOSED on t-zones.
Anyways have fun.

o2 mobile internet problem - help needed

I bought a sim-free htc touch hd a few weeks ago, bought an o2 pay&go sim, added the unlimited web blot-on, and thought everything would be just fine. But I was wrong.
It worked fine on the small number of occasions I used it before yesterday.
Since I added the web bolt-on, the automatic connection settings no longer work and I get the following message every time I try to set up the data connection:
Dialed:
Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documentation and try again.
Click to expand...
Click to collapse
Other than trying the automatic connection setup feature a few times, I've also tried manual settings. Currently my settings are as follows:
Modem selected: Cellular Line (GPRS, 3G)
Access point name: mobile.o2.co.uk
User name: O2web
Password: some 16 digit long network automatic password
Domain: no value entered
Advanced settings:
TCP/IP: Use server-assigned IP address
Servers: Use server-assigned addresses
Click to expand...
Click to collapse
I've tried using a different username and password, same the ones listed on most setup guides.
I've tried entering a manual DNS, and Alt DNS server address under advanced settings.
I've tried setting up the connection from scratch.
And I've tried doing a soft reset followed by restoring it to factory settings.
Currently I am using ROM version 1.14.4005.3, and have nothing else installed on the device. I do not currently have access to anything other than a mac, so cannot use any windows-related troubleshooting devices.
Absolutely anything you could suggest would be great. Rang o2, but they were unhelpful. Thanks chaps.
iamelegy said:
I bought a sim-free htc touch hd a few weeks ago, bought an o2 pay&go sim, added the unlimited web blot-on, and thought everything would be just fine. But I was wrong.
It worked fine on the small number of occasions I used it before yesterday.
Since I added the web bolt-on, the automatic connection settings no longer work and I get the following message every time I try to set up the data connection:
Other than trying the automatic connection setup feature a few times, I've also tried manual settings. Currently my settings are as follows:
I've tried using a different username and password, same the ones listed on most setup guides.
I've tried entering a manual DNS, and Alt DNS server address under advanced settings.
I've tried setting up the connection from scratch.
And I've tried doing a soft reset followed by restoring it to factory settings.
Currently I am using ROM version 1.14.4005.3, and have nothing else installed on the device. I do not currently have access to anything other than a mac, so cannot use any windows-related troubleshooting devices.
Absolutely anything you could suggest would be great. Rang o2, but they were unhelpful. Thanks chaps.
Click to expand...
Click to collapse
Those are the O2 contract settings. PAYG settings are different and one will not work with the others' settings. You'll have to scoure the O2 website to find the manual settings for PAYG (or PAG as O2 calls it).
A word of warning, however, after just coming off P&G and onto contract, and thus knowing the limitations of both, your mobile web with P&G will be severely crippled.
Unless O2 have changed their settings on the server side, the only web program that will work will be Opera. Email client and youtube won't work as P&G is limited to port 8080 (HTML) only...
This is something that really annoyed me when I was with P&G because I couldn't use my mobile's email client because it just could not connect.
sorry, rant/warning over! Summary: you need P&G specific settings, you can find them (eventually) on the O2 website - keep trying makes and models until you find one that gives you the manual settings (I can't give more help than this as I had to do the exact same thing myself!). HTC auto-connect wizard only has contract settings in it. Also be warned that potentially only Opera will work once you get the settings!
chaosdefinesorder said:
Those are the O2 contract settings. PAYG settings are different and one will not work with the others' settings. You'll have to scoure the O2 website to find the manual settings for PAYG (or PAG as O2 calls it).
A word of warning, however, after just coming off P&G and onto contract, and thus knowing the limitations of both, your mobile web with P&G will be severely crippled.
Unless O2 have changed their settings on the server side, the only web program that will work will be Opera. Email client and youtube won't work as P&G is limited to port 8080 (HTML) only...
This is something that really annoyed me when I was with P&G because I couldn't use my mobile's email client because it just could not connect.
sorry, rant/warning over! Summary: you need P&G specific settings, you can find them (eventually) on the O2 website - keep trying makes and models until you find one that gives you the manual settings (I can't give more help than this as I had to do the exact same thing myself!). HTC auto-connect wizard only has contract settings in it. Also be warned that potentially only Opera will work once you get the settings!
Click to expand...
Click to collapse
Thank you so much. I may love you. In a non-gay way. Anywho, I've found out how to do it. It's extremely simple now that you've pointed me toward the problem.
Go to Settings > Connections > Manage existing connections
Then under the 'Modem' tab, edit your connection.
All you have to do is change the access point name from 'mobileweb.o2.co.uk' to 'payango.o2.co.uk'.
Very simple.
And thanks for the warning about the limitations. I might take that up with them, since it is not mentioned when purchasing the web upgrade or sim. I'll test it out first though.
iamelegy said:
Thank you so much. I may love you. In a non-gay way. Anywho, I've found out how to do it. It's extremely simple now that you've pointed me toward the problem.
Go to Settings > Connections > Manage existing connections
Then under the 'Modem' tab, edit your connection.
All you have to do is change the access point name from 'mobileweb.o2.co.uk' to 'payango.o2.co.uk'.
Very simple.
And thanks for the warning about the limitations. I might take that up with them, since it is not mentioned when purchasing the web upgrade or sim. I'll test it out first though.
Click to expand...
Click to collapse
It's a general thing with PAYG really, telcos want you to have contracts - make more money from you that way! all PAYG SIMs go through proxies for mobile web connections, and almost all the PAYG proxies are limited to 8080 only.
Then again, it sounds like you didn't use the proxy settings so we'll see what happens w.r.t non html usage!
When you get a chance, could you please have a play with trying to use Gmail on IMAP and/or the YouTube and/or weather panel and report back whether it works or gets timed out? I'd really like to see how you get on!
As I already have many phone contracts in the family (that I'm paying for ), I got one of those o2 simplicity 30 day rolling contract things, the cheapest one for £10, then added £7.50 web bolt on, that lets you do whatever you like (you tube, mail etc all works fine), I thinks its also 150mins and 300txts.
Tmob do one as well that I think £20 for more mins, Unlimited txts and free web (special offer at the moment). It is a better deal than the o2 for only £2.50 more, but I have better o2 reception where I am, and also they use the Edge network.
chaosdefinesorder said:
When you get a chance, could you please have a play with trying to use Gmail on IMAP and/or the YouTube and/or weather panel and report back whether it works or gets timed out? I'd really like to see how you get on!
Click to expand...
Click to collapse
OK, I've played about with these a bit, and they seem to be working fine. Weather works perfectly, as does my Gmail account on IMAP.
The youtube application is extremely slow, but I'm assuming that is more general, than a specific PAYG problem.
As I already have many phone contracts in the family (that I'm paying for ), I got one of those o2 simplicity 30 day rolling contract things, the cheapest one for £10, then added £7.50 web bolt on, that lets you do whatever you like (you tube, mail etc all works fine), I thinks its also 150mins and 300txts.
Click to expand...
Click to collapse
I've got their 'Your Country' SIM pack, which is purely top-up, but they deduct the 7.50 form my credit each month. It's great for me, since you get free minutes for calls to overseas whenever you top-up - damn useful for an Irishman.
Can't afford 20 pound every single month unfortunately. Student life (ignoring the fact that I managed to get a HD).
Thanks again chaps.

HTCs response to Hero not compatible with Voda UK and Screen gap Issue

The great thing about the Hero is the cool widgets and the Facebook/contacts intergration. Not all of these widgets and features are compatable with Vodafone UK. Also many have commentend about the gap between the screen and the casing. I asked HTC about these two issuse. Here's the response:
New Response From [ Pete (Europe Support (Tech)) ]
I am afraid that the vodafone rep is wrong about not blocking ports. everyone using the Hero on vodafone UK is reporting the same issues with the widgets so they do indeed have other ports blocked. in fact i know for a fact that there are more than just that port blocked as they also block the common VPN ports, the WAP ports and certain others to prevent things like MSN...
as for the screen issue, i have heard of a couple of other people that have this, and it seems that the seal may not have fitted correctly. That would be best to send it back, or i am sure that we could fix it later as well.
best regards,
HTC Europe Support
What are we going do now about the Vodafone issue? I might call Vodafone and ask them.
Mansn said:
What are we going do now about the Vodafone issue? I might call Vodafone and ask them.
Click to expand...
Click to collapse
I spoke to them, they don't recognise it as an issue. They'll probably say its not a supported handset so bog off. Give it a try though Mansn you never know. Tip for ya, when you call 191 select the option for blackberry. That'll get you through to the propper geeky techs with beards and all! Any other option and you'll end up talking to a Pat or Maureen who will struggle to understand what the heck you're on about.
If these things don't work then there is no point in even owning a Hero. Might as well by a Magic for half the price.
I just called 191. Where is the crackberry option?
1. Balance, Bills, PUK code
2. Lost stolen, making and receiving calls
3. Help with broadband and landlines
4. Less than 7 days, want to return it
I was told by the last guy i spoke to to select the blackbury option. You're right, there isn't an option. Anyway, just got through to a Maureen who has put me in the que for a tech dept.. 20 minute delay apparently.. Maureen did say "that phone is not supported, we can't help you"
I think the only way round it would be another VPN from Voda to bypass the blocks. O2 do that for getting round the data compression.
Will they provide an alternative APN so we can use the Hero to its full potential? might find out in 18 minutes........ TBC
Just spoke to the beards at Voda.
They have contridicted the HTC comments and say they do not block ports. Bottom line "this is not a supported handset. Is there anything else I can help you with today?"
I've discovered a half work around. The default APN is "internet" with username web password web.
Change this to APN wap.vodafone.co.uk (overwrite the word internet)
password wap, username wap.
Now the facebook and flickr pages load. All is good apart from the twitter app. That still doesn't work. I've found the internet speeds so much faster. On the internet APN I got half a meg, now on wap.vodafone.co.uk i'm now getting nearly 2 meg! Both APNs use the inclusive 500mb BTW.
so.. we're getting somewhere, just gotta sort twitter, there are other widgets on the market place which do work in the meantime.
that's nice of them.
Basically "you didn't buy it from us, bugger off!!"
i suppose that they may have changed things, but when i used to work for them, they definitely blocked some ports on the internet APN. 500 and 9201/9202 were definitely blocked at least, and port 80 was blocked on the business VPN access point!
And besides, if you can connect over Wifi but not on the Vodafone APNs then it just proves that they ARE blocking ports and they just haven't got the guts to admit it.
at least with T-Mobile they only block ports through their proxy...turn the proxy off and all is open!
Damn glad i chose to stay with t-mobile and not change to vodafone!
and yikes, everything even works on Three!! come on Vodafone, have the guts to admit it or just open the damn ports up!!
Why are any of these things not using standard HTTP over port 80?
I may be forced to move to Vodafone through work. What exactly is going to stop working?
As an aside, how is their 3g network compared to O2?
mwatson said:
Just spoke to the beards at Voda.
They have contridicted the HTC comments and say they do not block ports. Bottom line "this is not a supported handset. Is there anything else I can help you with today?"
I've discovered a half work around. The default APN is "internet" with username web password web.
Change this to APN wap.vodafone.co.uk (overwrite the word internet)
password wap, username wap.
Now the facebook and flickr pages load. All is good apart from the twitter app. That still doesn't work. I've found the internet speeds so much faster. On the internet APN I got half a meg, now on wap.vodafone.co.uk i'm now getting nearly 2 meg! Both APNs use the inclusive 500mb BTW.
so.. we're getting somewhere, just gotta sort twitter, there are other widgets on the market place which do work in the meantime.
Click to expand...
Click to collapse
Hi. Where do I find these settings, please? Is there any risk to changing the settings? Thank you!
mwatson said:
Just spoke to the beards at Voda.
They have contridicted the HTC comments and say they do not block ports. Bottom line "this is not a supported handset. Is there anything else I can help you with today?"
I've discovered a half work around. The default APN is "internet" with username web password web.
Change this to APN wap.vodafone.co.uk (overwrite the word internet)
password wap, username wap.
Now the facebook and flickr pages load. All is good apart from the twitter app. That still doesn't work. I've found the internet speeds so much faster. On the internet APN I got half a meg, now on wap.vodafone.co.uk i'm now getting nearly 2 meg! Both APNs use the inclusive 500mb BTW.
so.. we're getting somewhere, just gotta sort twitter, there are other widgets on the market place which do work in the meantime.
Click to expand...
Click to collapse
Hey. Having the same problem with Vodafone too, but seems as though it's just Twitter that's being the bugger with me, facebook & flickr have been fine so far.
I have tried various other Twitter widgets from market place but they either won't refresh tweets or I can't update my tweets. Is there one you would recommend that hopefully does both so I dont have to have 2 Twitter widgets running??
Thanks!
Ant!
bigbamboo5 said:
Hi. Where do I find these settings, please? Is there any risk to changing the settings? Thank you!
Click to expand...
Click to collapse
There is no risk at all, you can change it back. from the home screen menu>settings>Access Point Names>Vodafone Post-Pay ISP (or pre-pay depeding on what you got> change the NAME, USERNAME and PASSWORD fields.
mwatson said:
There is no risk at all, you can change it back. from the home screen menu>settings>Access Point Names>Vodafone Post-Pay ISP (or pre-pay depeding on what you got> change the NAME, USERNAME and PASSWORD fields.
Click to expand...
Click to collapse
I have done that - thank you. Does this now mean that my Facebook shortcut will show the latest update when I click on it, or is there something more that it will do? (Sorry to be a doofus!)
bigbamboo5 said:
I have done that - thank you. Does this now mean that my Facebook shortcut will show the latest update when I click on it, or is there something more that it will do? (Sorry to be a doofus!)
Click to expand...
Click to collapse
Not sure what you mean about facebook short cut? This should now let you view facebook anf Flickr photos in the People app. Give it a try..
mwatson said:
Not sure what you mean about facebook short cut? This should now let you view facebook anf Flickr photos in the People app. Give it a try..
Click to expand...
Click to collapse
Blimey. Done that and now I have the thousand or so Facebook friends in the phone too! *Blinks* It's going to make scrolling through a bit of a 'mare - especially as the 'scroll down by letter' thing on the right of the screen is so difficult to operate...
EDIT: Most of the new Facebook contacts aren't showing the photo. Do I need to do each of these individually, or is there a way of doing them all at once?
Ok, maybe I am being thick, but I got a HTC Hero today on a Vodafone pay monthly tariff with unlimited internet (ok 500Mb)
The internet wont work at all though.
Can anyone post the full list of their working connection details please?
Thanks
Zippyioa
zippyioa said:
Ok, maybe I am being thick, but I got a HTC Hero today on a Vodafone pay monthly tariff with unlimited internet (ok 500Mb)
The internet wont work at all though.
Can anyone post the full list of their working connection details please?
Thanks
Zippyioa
Click to expand...
Click to collapse
Apn name = wap.vodafone.co.uk
User name = wap
Password = wap
I just tried the wap settings, and the internet is now loads faster! That's great! However ****ter still doesn't work, and facebook sort of works, but not quite ... very strange!
Thanks for the help. Internets working now!
SMS won't send though. I have spent ages looking for the settings page but can't find it.
Anyone know where the message centre number is so I can check its right for Vodafone?
Cheers
Zippyioa
It seems as though Vodafone is doing something about the issue. A post on androidforums from mobiles.co.uk seems to indicate this:
Hi there,
Hero will be returning to Vodafone in the near future but we are unable to sell it currently due to some technical issues that came up - nothing serious, but we had to pull it from the site as a precaution.
Hope this helps,
Click to expand...
Click to collapse
http://androidforums.com/htc-hero/7566-htc-hero-uk-deals.html#post44253
In the old days the only way around port blocking was to use a VPN on a nonstandard port at home. Then VPN to that to use your home connection.

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