Database Users

Cant Unlock T-mobile MDA compact -now wont work - pls help

Hi,
I recently purchased a second hand MDA compact that was locked to T-mobile. After using the "all in one simlock tool" (from this site) I tried my vodafone sim card and it stated "invalid or missing sim". After various soft resets and hard resets and re-running the tool it would still not recognise my vodafone sim.
I then tried a friends contract t-mobile sim card in my phone to make sure all was well and it asked for the pin number. My friend entered his pin and it came up "Phone locked please enter PUK code". My friend then put his sim card back in his phone and enetered his pin as normal and all was working fine ? I have tried this several time with t-mobile sims and the same happens to them all but when put back in their normal phones everything works as normal.
I have even called t-mobile for help (no laughing please) and as you guessed I got no further forward.
Appologies if this is a widely covered topic or in the wrong section, i have searched and read loads of stuff but I am still stuck.
Please help me to unlock phone...

anyone :?

try this
Try this:
With the phone off, press the camera button and hold it in
Now press the power button for 5-10 seconds
Let go the power button
If the screen comes up with 3 color bars, connect the phone to your computer and run your favorite firmware.
Let us know the results...

Newbie question... Firmware compared to ROM?
Hi all,
I would be very interested in knowing the result of this last advice you gave as i am fighting to unlock my SPV3000 from Orange and may end up locking it with PUK request at the end...
Anyway, my question before I reach this stage is: What are you really talking about when you say "Run firmware"?
Do you mean flash your PPC again with a ROM like Mr Clean one or is it something else? And where should we find such firmware?
Just in case I may have to follow your advice soon... ;-)

Sim request on boot

When i boot up the phone, it shows the please input your pin code thing..but then continues booting anyways? It used to allow me to put my pin code in first? Whats going on, and how do i fix it so it allows me to put in the pin before it boots?!

Same problem here.

Me too.
The quick and dirty fix I found is to remove the PIN request and set a phone lock code instead. The phone will always wait for the lock code on startup. The good thing with this is it locks the phone without regards to what SIM card you use. (You can call you SP and request a SIM card disable, right, but not a phone lock)
You can set a timeout for the lock. Additionally, whenever you connect the phone to a new computer it will lock the phone. Good anti-theft mechanism, but I'm sure it's easy to remove if you really want to.

I think it's a generic problem on this phone. I just push the call button again to get the PIN dialog up once more.

sad to hear this is a common problem as it poses a security threat..unless you take other measures. but inputting 2 passwords is quite annoying..ill just wait i guess... does anyone else have problems also that when on 3G the phone appears switched off if someone were to call and it doesnt connect properly?

Cant view the keyboard for PIN

How can I solve problem with the PINPAD which is not showing at begining when the device is starting? My SIM card is secured by PIN code.

Hello
Why don¨t you simply use the built in keyboard
P-O

I think he means when you put a password over your SIM card and it asks you to enter a code when your phone first starts up...?

Buru898
In such a case. I belive that he has to perform a hard reset to recover a proper operation of the "phone system".
Marek1, what made you to come into this situation? Normally the phone-pad comes up by default.
P-O

Well yeah but don't tell me that tell him.
I guessed that because his post says PINPAD when the device is starting up.
But could be that the keyboard doesn't show up when he needs to enter the information for the PIN?
Hey Marek1 could you try and post a screenshot?

Hermes 100 is this bricked?

I just purchased HTC Cingular 8525 and was told that it was unlocked. Well it is unlocked to the sim card that it arrived to me with, but when I put my sim card (from different carrier) in it, it asked for the pass code. Being an idiot to all of this, I started trying to put the number in that would unlock my old phone.
After a lot of searching, I found that I only have so many tries to unlock and then it is bricked. Okay, my screen says "you have tried 5 times, please wait until timeout". Does that mean that I have bricked it? I paid for someone to give me the code but the screen still says the above. There is a box for entering the code and the curser is flashing and it will allow me to input the number, but when I press enter nothing changes.
Is it bricked or just still locked? What can I do to fix this? Please help an idiot before I pull any more of my hair out on this.
Thanks,
Dona

Not bricked at all. Just locked, you will need the PUK code to unlock it probably.

Contact your carrier (Orange, O2 etc) and ask them for your PUK code

dona123 said:
I just purchased HTC Cingular 8525 and was told that it was unlocked. Well it is unlocked to the sim card that it arrived to me with, but when I put my sim card (from different carrier) in it, it asked for the pass code. Being an idiot to all of this, I started trying to put the number in that would unlock my old phone.
After a lot of searching, I found that I only have so many tries to unlock and then it is bricked. Okay, my screen says "you have tried 5 times, please wait until timeout". Does that mean that I have bricked it? I paid for someone to give me the code but the screen still says the above. There is a box for entering the code and the curser is flashing and it will allow me to input the number, but when I press enter nothing changes.
Is it bricked or just still locked? What can I do to fix this? Please help an idiot before I pull any more of my hair out on this.
Thanks,
Dona
Click to expand...
Click to collapse
You will have to call your carrier. Be carefull because if you enter the wrong code to many times, you'll fry the sim card. So, if you cant get the puk code from the carrier, you'll have to replace the sim.

Just so ya know, the PUK code is relative to the sim card security. It just means what it's been asking for is YOUR pin code that you would at some time have applied to your sim card to secure it from prying eyes. Any phone you put your sim card in should ask for it each time the phone is turned on.
The other code that is a possibility here is if the previous owner of the HTC entered a security code to prevent other sim cards being used in their phone. It may be worth contacting the person you got the phone off and asking them for the PHONE security code they would have set.
I must say that it seems unusual for a second hand phone to be sold with an old sim still in it. The sim card is the previous owners personal account so any info left on it might also be available for you to access. I'd certainly not sell a phone without making sure the old personal data had been removed (including the sim, even if it was no longer activated).

my 8525 needed an eight digit number my code number was four digits So four 0's in front of it did the trick

Mi hermes show NO GSM helme
if update from original ROM and brick in 11%
if update radio brick in 0%
Help me please...

HD2 PIN won't unlock phone with correct PIN

After having had my HD2 (4th HTC phone) for around 5-6 months, had to do a hard reset ftaer having a problem with the HD2 not recognizing my phone PIN #. Having now had the problem and doing a online search, seems this bug is a fairly common problem. I'd installed a couple of new Garmin maps (China mainland) and altered the gmsup file to read "LOCAL_VER=TAIWAN" from "LOCAL_VER=CHINA" which allows for the use of co-ordinates within GarminXT.
On the next restart of Garmin it started in Traditional Chinese, as opposed to
English or Simplified Chinese. No problem just changed the language settings to what I wanted.
Used the HD2 for several days without incident (and had not made any other changes or installed anything else), then used my Garmin on my HD2 to navigate a distance of around 380km (usually not a problem). Twice during the journey an advisory popup appeared with something like "Garmin unable... not enough memory... must shut down" - a message I've never had before, on any of my HTC's let alone the HD2.
Garmin then automatically shut down and I simply restarted it from my home screen shortcut, which it did without issue. The first time this popup message appeared I'd covered at least 150km. The second time I'd travelled another 80km or so. After it had occured again, I turned the phone off, waited 5-10 seconds and then turned the phone on again. The HD2 requested my usual SIMcard PIN, followed by the phone unlock PIN (simple 4 digit numeric PIN) and as usual I entered my respective PIN's (I use the same 4 digit PIN for both the Simcard and phone unlock). The Simcard unlocked fine, but the phone did not and I was presented with something along the lines of "incorrect password, please re-enter..."
In the end, after trying everything I could think of... soft reset, removing battery, trying PIN... 1234, 0000, 9999, and a few times getting "too many password attempts... enter a1b2c3 to continue". Once I got home a few days later I tried connecting to my two computers via activesync in the hope that they'd access what I wanted to copy etc. Unfortunately that did not work as both activesync connections asked for the phone to be unlocked, even though they'd been setup to unlock the HD2 automatically. I realised that inevitably I'd have to do a dreaded hard-reset. Pity as my last backup with Spb Backup and PIMbackup were done many months ago.
In my searches online I did find a couple of posts that made some references to users experiencing the same 'HD2 lockout' having installed Traditional Chinese and then having this problem. Though there seems there are far too many different situations that could also cause the HD2 to lock.
Also it's not the first time I've played or altered, installed GarminXT... and I don't think it's the first time I've had GarminXT start in Traditional Chinese. It maybe just coincidence... but for now, I'm trying to setup my phone back to the way it was after the dreaded reset.

password changed has happened to a fair number of people, and is probably nothing to do with the garmin stuff.
Never read of anyone finding a way around it other than hard reset, though.

i vaguely remember reading that the mentioned PIN issue is sometimes related to swype...might want to look into that avenue.

It's just happened to me. I installed swipe keyboard and done soft reset, then entered my pin but hd2 will not accept it. Any one found a solution to this?

Had this once too, though I didn't know anything about swype back then .(Didn't have it on my phone)
I simply turned off the device, removed the battery AND THE SD CARD then re-insert them after 5 minutes it should accept PIN normally (If not, then try to remove the sd card and don't re-insert it just boot) . (happened to me when i Just left Android DS V5 and went to WinMo, My device wouldn't accept the PIN)

Found this. Don't have a clue how to use this, but maybe someone knows and can shed some light.
Just check out the 'Solution' at the following address. I have not got permission to enter link or full web address.
forum.xda-developers.com/showthread.php?t=768815
Hope this can rescue my hd2 and all who have the same pin lock problem.

I also experienced this problem that HD2 forgot my PIN. even 2 my colegues too.
back in the time when I got stuck on "enter PIN" screen, I found somewhere on the internet, that HD2 only forgets PIN, when you have exchange server set up. They say that it's not HD2's fault, but microsoft's. it's just a matter of time, when you get to this problem. the only solution is HardReset without any possibility backing your data up! since then I don't use exchange at all... never again in my HD2!

HD2 unlock Pin Code for SURE....
goto: HKLM/Microsoft/Software/Shell/Lockscreen/
check for DWord: Active and change it to '0'
check for Dword: Enable and change it to '0'
check for Dword: ShowLockScreenPicker and change it to '0'
reset your device and enter ur password and it will accept it.. now in settings u can navigate to Lock option and disable it easily only if u remember your code and it does not accept the code.