I have just dropped my XDA 2 just now. It wasn't so bad, I think, because it fell not more than 3 feet and it was inside the case.
However, now the unit will not power on. I tried reseting, hard resetting, nothing!... When I put it in the cradle, the red light turn on, but unit will not charge. Please Help... Very Desperate... Thanks
atio899 said:
I have just dropped my XDA 2 just now. It wasn't so bad, I think, because it fell not more than 3 feet and it was inside the case.
However, now the unit will not power on. I tried reseting, hard resetting, nothing!... When I put it in the cradle, the red light turn on, but unit will not charge. Please Help... Very Desperate... Thanks
Click to expand...
Click to collapse
i recently had 2 experience of hard reset due to the unit refuse to power up! well, you can try:
1- Check the red switch if it had come loose after the fall. Lock it back. Soft reset.
2- If it doesn't work, take out the battery, and put it back in, remember to lock the red switch back to position.
3- If it still doesn't work, after step 2, do hard reset.
Both incidents when my unit refused to powerup, the hard-reset brought the unit back to live.
I tried hard reset but don't work still... It is still dead but when I plugged it into the chrager, the unit became warm but nothing came on still.. Please Helplppp.. thx
Did you check the little red switch as Chriswo suggested?
If you remove the battery compartment cover you will see a small red slide/switch in the bottom left corner. Make sure this switch is ALL THE WAY towards the battery. If it is, slide it away from the battery and then back again.
Does that help?
same problem
Guys, I dot same problem, I did all the things you've told me, but mda is still dead! Are there some other ways to bring it back to life??
Thanks in advance,
Alex
Related
Hi all,
My phone is completely dead. My phone ran down to about 5% battery last nite so I plugged it in to charge and thought nothing of it. When I got up this morning however the phone had not charged for some reason and the phone was totally dead. No lights were on and nothing happened when I tried a soft reset or the power button. I left it all day and then pressed the four buttons to do a hard reset and the screen came up saying to press the reset button to continue or any other button to carry on. I pressed one of the front buttons and the phone started to boot but then faded away to nothing before I could plug it in.
Now, nothing happens at all when I press the four buttons...Also the litle slide button to open the battery cover doesn't seem to work and the cover won't come off.
Does this sound like a battery problem? Or is the USB connector screwed, which would explain why it didn't charge?
I haven't done anything unusual with the phone recently or installed anything new...
Can anyone suggest anything?
sounds like your battery exploded....make every effort to remove it and insert a new one. my battery also began to swell somehow but i was able to remove it before it damaged the device...
Hope you get it fixed soon...
lol thanks! Just need to get the battery remove slider button working I guess...
Ok so I was so happy that I finally got XDA live .2 running on my 1.5 month old Hermes. This site has helped me to no end. Being completely new to the Windows mobile platform, I've made it a point to check the forums here every day and read up on issues/tricks & tips. My utmost respect to the folks here at XDA-Developers. In fact I just contributed some money I was so thrilled. I never had to post a question before.
Short lived :-(
Due to my own stupidity. I dropped my Hermes on the carpeted floor in my office. Now it wasn't a huge hit to the unit. It fell 2.5 feet and it was carpet.
I picked it up and hit the power key (It was sleeping before I dropped it) but no joy. I yanked the battery, waited a minute, replaced it. No Joy.. I've tried lots of stuff
1) With battery in place, soft reset
2) Without battery in place and attached to power.
3) removed battery, waited an hour, replaced battery. No power on. Re-attached power.. No power on.
So long story short, I can't power it up. I get a red light when attached to power with or without battery in place.
I am screwed? I'll cry! I have removed the sim-lock and I am Super CID on the phone. It's over a month old from Cingluar. Do I have any hope of getting it fixed/replaced/someone here suggesting a fix?
Any help appreciated. I saw a post on the red light when charging but nothing so far has helped.
I know they are many genius' here. I'll donate more to this awesome site regardless of getting this fixed. I just hope I don't have to fork out another $500 for a new unit.
What we don't know in your case is whether dropping the device has just triggered the infuriating Red LED issue that will come good or whether more serious damage has occurred.
You say you read a post re this and I assume it was this one?
http://forum.xda-developers.com/showpost.php?p=1077622&postcount=6
The one thing I did not see that you tried is having charger plugged in with battery out and whilst remaining connected inserting the battery. Wait several seconds, hopefully LED changes to amber. However, though frustrating it may be worth repeating this kind of thing repeatedly until you are bored to tears! I say this because some folks find that it just seems to start eventually but they've tried so many things they cannot pin down what exactly the solution was.
If it's more serious - which I rather doubt (only 2.5ft to a carpeted floor) then you could try a disassembly and reconstruction. (I'm assuming you do not have warranty) I suggest this as the first time I got this, this is what I did and on re-assembly - hey presto it worked. Did not actually do anything but perhaps it helped with a loose connection or helped discharge the circuits and reset charging function??
Mike
Hi,
had the same issue! No function, only red light - with/without/new power plug, accu - only red light.
My device only layed on my table at home - overnight crash effect...
I had to bring in the device to service...
Now i have a new one with higher s/n and all is good again...
best
bax
Would having a second, fully charged battery help?
Sincerely,
Steve
It's going back to cingular.
Thanks for all the advice/help. Nothing seemed to work at all. Different battery, attching to power and inserting the abttery afterwards. However, I now can boot trhe unit, but I have to squeeze the sides of the unit (Or jam a piece os plastice bettwen the slide out keyboard) and the unit boots. Not very practical.
I contacted Cingular and a replacement is on the way. I put back on the original ROM that it shipped with and wiped everything else. I am Super CID, does this void my warranty? Will they even care? The issues is definietly HW so I hope they just can't power it up when they recieve it back. I'll play dumb anyway if they ask!
Now it's just trying to survive the next few days with either my SE P900 or My S710 (Sniff... sniff.. I want my Hermes back already)
Thanks again to all who posted advice.
My SPV simply does not turn on today. Last night it was working OK. I did not drop it or even cherge it!
It sounds like the battry is flat but when I plug it to my computer or direct to the power supply nothing happens and the device remain dead. I have tried hard rest, soft reset with combination of power and camera button. No Joy! Do you mind to instruct me on what on earth might have happened to my poor SPV? Waiting for someone's kind instruction. Cheers
What level was your battery at ,the charging circuit is notorious for being flaky.the charger outputs 5v+/- something or other,it may be possible to jolt the circuit back to life by using a 6v charger,a universal one would do.go to orange and ask to use another battery.if all else fails is it under warranty?
good luck
have a look at this link
http://michael-channon.spaces.live...._c=BlogPart&partqs=cat=Hermes+Charging+Issues
I am affraid the problem looks more complicated since I checked the battery and it is full! I have even tried to over charge battery but still no luck! I am really confused here because I have done nothing wrong with the phone whatsoever.
Can anybody think about some other possibilities?
Many Thanks.
m_anoush said:
My SPV simply does not turn on today. Last night it was working OK. I did not drop it or even cherge it!
It sounds like the battry is flat but when I plug it to my computer or direct to the power supply nothing happens and the device remain dead. I have tried hard rest, soft reset with combination of power and camera button. No Joy! Do you mind to instruct me on what on earth might have happened to my poor SPV? Waiting for someone's kind instruction. Cheers
Click to expand...
Click to collapse
Very curious - a couple of things:
1. You mention a soft reset (which is stylus in hole) but you mention camera button.
2. You mention hard reset (which is simultaneously press the two soft keys on dpad and stylus in hole) Try this again if you were using a different key combo. (camera key not used for this)
3. You may have tried but Iwould leave the battery out for a good period - even overnight and then re-try.
Mike
Cheers Mike, I left the battery out for almost 15 hrs. still nothing. I have even tried hard reset, 10 times
m_anoush said:
Cheers Mike, I left the battery out for almost 15 hrs. still nothing. I have even tried hard reset, 10 times
Click to expand...
Click to collapse
What are you pressing to get a soft reset, is it that little round hole in the bottom?
Hard reset is where you press the two - buttons above the green and red phone buttons whilst pressing reset.
So you've tried the resets and they don't work. When you plug it into the computer or charger, do you get any lights on, even breifly?
I notice you're on Orange UK. I would advise you call up Orange Customer Services (I know, a pain on a landline or non mobile ) and explain to them that the phone does not switch on, reset or anything and you think it's faulty. They should have one out to you in 24 hours under either the warranty or care plan.
If you have the insurance though they'll charge you £15 for the delivery costs
Good luck
Thanks for the instruction. I am affraid I am outside UK at the moment. That is why I am desperate to find a solution since I have got no phone available. Regarding your question about the light, I am affraid I get no lights whatsoever! even when I connect it to the main power supply.
sorry bud but it sounds like its kaput,you could try one last thing remove battery and place phone in zip loc bag/freezer bag and place in freezer for an hour or so ,did you try a new battery as they form an integral part of the charging circuit if its damaged,even with residual charge,it may prevent phone from powering
today morning when i get up and try to check my sms'es..the phone is off.
i try to press the button on top but it doesnt turn on.
i plug in charging cable..it powers...but the OS never loads..and as 'windows 6.1' green window comes..the phone goes off again.
this happened 3 times.
i also removed and re-inserted battery...but still the same.
what is the problem?
It doesn't have enough charge.
Turn the phone off, charge it for a few hours (overnight preferably), then turn it back on.
If that doesn't work you might want to hard reset it (Hold left and right HW keys while turning the phone on then use the keyboard for the prompts).
This Thread deals with a very similar problem to the one you are experiancing.
thanks got it.
it is on now.
seems like the battery was totally dead.
It's funny how there is a topic about this in the front page full of responses and you ask in a new topic.
was panicky...was expecting this girl's sms.
be carefull next time before posting
Ok i got an extremely bad problem
i brought a hd2 from ebay with a fault, which was the person said he dropped the phone and the screen cracked then he replaced it with new screen and digitizer, but he said after he did that the phone only starts up sometimes, anyway i won the bid and when i recieved it i put the charger in and it turned on by itself and was stuck ar htc screen i took the charger out and the phone went off, so i put the charger back in again and it didnt turn on this time, tookout battery and did reset and hard reset and still nothing? the phone doesnt have hardspl.
so i opened the phone up and look to see if anything was lose which it wasnt and i also manged to damage the volume flex cable and the bottom buttons flex!
so i left my phone overnight and in the morning i put the battery in and put it on charge and A RED LED LIGHT CAME ON!!!! which means it was charging so i thought if i press the reset button it come on, so i pressed the soft reset and nothing came on and the red light dissapeared and it doesnt come back again?
Can anybody help me whats wrong?
Since the previous owner has dropped the phone, anything could have went wrong.
First, check the battery pins on your phone, and make sure they are straight (not bent, not eve a little)
Hi I tryed that but it still don't work, also to follow up I put my htc in fridge for 5 mins and put in usb and orange light comes on so I left it for couple of hours and after it finished charging it virbrates and screen comes on but it just stays black so I took out battery and it didn't startup, so battery is fully charged and I. Put phone back in fridge and put usb back in and orange light came on again, so this time I pull out usb cable and the light is still on??? And I pull out battery and it goes off I don't know what's wrong???? Its driving me nuts!!!
Edit - ignore what I wrote above, okay I left phone in fridge and I put battery in and then I put in usb and orange led light comes on then the phone vibrates and the htc logo screen comes up but it is frozen there and I can't reset because I have no buttons because I broke the flex ribbon. I pull out battery and it turns off and it doesn't come back on so I put usb in and then battery and nothing but I can feel a tiny bit of vibration but not as strong as before. Its soo wierd the phone only powers when I leave it in fridge.
really need a solution fast
Please guys I really need a solution, don't leave me hanging. I was going to buy a new motherboard but I don't know whether its worth it because I font want to waste money.
I can't answer your question. But I know for fact that if the hd2 overheats monsterously the processor melts off it's spot or something and the phone starts to reboot at 25-30 Celsius degrees and that could explain cooling it down lets it boot. My suggestion is to sell the phone on Ebay as SLIGHTLY damaged Hahahah!
infact thats what i done i put it on ebay if anyone wants it let me, mint condition except boot failure I don't think it the processor because I can connect to usb and it comes as qualcomm data
The phone tries to turn on because I see the vibration motor turn once but nothing else happens?
facepalm.
....
Was there any need of facepalm makes you look like a retard. Don't do it please