Related
My XDAII recently decided to hard reset on its own and I hadnt backed up for about 10 days (I use the latest version of Sprite Backup). After restoring I connected via activesync and it read the contacts on the PDA and decided to wipe 10 days worth of new contacts and outlook database edits! Because they wernt on the XDAII it assumed I had deleted them! Is there a way of avoiding this in the future?
in the activsync options there is a option called
conflict resolution which deside how conflicting settings are handled
Its not about a conflict- there is only 1 version of the new contact on my PC which it choses to delete because it doesnt see one on the XDA. I set the conflict resolution setting to "always replace the item on my PPC"
well some times when i sync there comes a dialog asking me if
i want to replace items on my ppc or on my pc or combine them
i always pick combine and clear up manualy if i get double entries
but as a rule ms software that you get for free have some troublesome strangeness personalities
I got caught by this a few times. My solution was to delete all the items on the desktop ( without emptying the waste bin so you can get them back if you need to) and then synch. This avoided the all delete or all duplicate scenarios. I think Sprite must affect a synch flag when it restores. Anyway - this works for me as I don't add that many contacts on a daily basis
UK badboy said:
Its not about a conflict- there is only 1 version of the new contact on my PC which it choses to delete because it doesnt see one on the XDA. I set the conflict resolution setting to "always replace the item on my PPC"
Click to expand...
Click to collapse
Doesn't matter how many copies etc - it's a hidden TIMESTAMP that might cause this.
So despite them being in Outlook, and NOT on the phone, when you restore back to the phone, the timestamp is more recent than in Oultook.
Thus, when you sync, Outlook thinks ITS numbers are old, and no longer needed, and deletes them
I agree, it's the timestamp, how we work around it?
Shadamehr,
I completely agree with your diagnosis, and is very annoying to get the original date changed on my main PC since the date stamp is for me a criteria used to understand when a contact or an info comes from...
Is there a solution?
I use XBack-up, but I understand that also people who use Sprite have the same problem... is there a software without this problem?
By the way, taking about back-up, mine done on a kingston 128 menory takes around 6 hours... (restore is under one hour) is that normal? What is your experinece? Do u think it's a memory card a ROM or a device problem?
Thanks,
Chris
Hi
Just got this thing the other day (O2 XDA Mini S) and am pulling my hair out with ActiveSync. A google and a look round these forums convinces me I'm not alone.
I'm now at the point where notes will sync, but Contacts and Calendar will not. This appears to be most likely because I'm not using an Exchange Server.
I give in. Can anyone advise whether this some alternative to ActiveSync that I can use to back up my contacts list? I'd hate to have to do it all over again.
I have a memory card, so adding software from that is no problem if necessary.
Thanks
You can try the backup tool Sunnysoft
in advanced mode is an option Backup PIM databases
lansalot said:
I'm now at the point where notes will sync, but Contacts and Calendar will not. This appears to be most likely because I'm not using an Exchange Server.
Click to expand...
Click to collapse
Are you just trying to sync with your pc over the usb link? You don't need Exchange Server for that - it sync's with Outlook directly. Have you set up what information you want to sync in ActiveSync's Tools->options?
Another possibility for not syncing is any firewall you are running - although, if it was that, you wouldn't even get Notes to sync.
John
yup
Thanks for that John, yep I've done all I can see that I need to do. Missing Exchange was about the only thing left I could think of. I think I might uninstall Outlook and reinstall it to see if that helps. Though I *hate* having to install that POS just so I can backup some settings !
Perhaps there's somewhere within the phone that will export the various settings somewhere. Or perhaps I should dig out VS2005 and attempt to write one myself. Backing up to storage card would be the best option I think, and from a look around the .net mobile CF, it would appear to be pretty well supported.
And I had to disable Zonealarm despite having all the appropriate configurations set up to allow it. I even put 169.254.x.x in the trusted zone, to no avail.
ActiveSync is a shocking piece of software - and I know from owning other phones that there's things like MobiExplorer and MobiManager that tends to work much better than the usual manufacturer-supplied stuff.
Chak, thanks for the lead with SunnySoft.
Copy the pim.vol file from the root directory of the device. This contains all your pim info (contacts, call history, tasks, calendar). You can't really make anything out of it if you try to view it, but when you hard reset, you can just overwrite the new one and soft reset to restore everything. I copy mine to my storage card every time i add something new that has to do with pim stuff.
guttrhead said:
Copy the pim.vol file from the root directory of the device. This contains all your pim info (contacts, call history, tasks, calendar). You can't really make anything out of it if you try to view it, but when you hard reset, you can just overwrite the new one and soft reset to restore everything. I copy mine to my storage card every time i add something new that has to do with pim stuff.
Click to expand...
Click to collapse
in my case, pim.vol file is protected, so copying & replacing it after hard reset does not work. i have other workaround for backuping contacts (as my activesync with outlook simply does not work) - each contact via irda to computer. it saves contact as .vcf file that you can send to wizard back again after hard reset.
Try using total commander to get to the file.
I yust transfered the file via email inside my home WLan to the PC.....
Hey, is this a common problem for HTC devices or Windows mobile in general?
I just started searching because my calendar won't sync. (3 palm devices and 3 pda's later, I have 1,400+ contacts.)
Are there any workarounds that anyone knows?
I tried setting up the sync settings whilst the device was disconnected, but the calendar entry just disappears when I re-connect.
-Worried of Sheffield.
thanks
Thanks eva_d, I had already hit on the idea of bluetoothing all my contacts over (thankfully, there's not that many) from my nokia 6600. Luckily, the XDA didn't require my SIM to be in it during the transfer. It even took over the mini pictures I had for some of the contacts, quite smart.
But it would be some chore with more than the couple dozen I had.
I'm reading up on the windowsmobile classes in dotnet, I reckon the answer would lie in there somewhere. Writing an app in VS to back things up to some funky open format would be the ideal, even if it does just drop a directory full of VCF files for example.
Once I'm sure VS2005 is installed and working correctly (http://forum.xda-developers.com/viewtopic.php?t=41155), I'll throw some serious effort at it.
Re: thanks
lansalot said:
Thanks eva_d, I had already hit on the idea of bluetoothing all my contacts over (thankfully, there's not that many) from my nokia 6600. Luckily, the XDA didn't require my SIM to be in it during the transfer. It even took over the mini pictures I had for some of the contacts, quite smart.
Click to expand...
Click to collapse
copying contacts to other handset is bit risky, because various producers are using various interpretation of .vcf file format. for instance, when i copy contact from siemens s65 to wizard, email field is always ripped off the contact and polish national characters are also absent. copying contacts to computer via irda is quite safe, however personal ringtones assigned to contact and voice dials are sacrified. all other data within a contact are still present, including contact picture.
A bit more info on the missing calendar link:-
I have one laptop using activesync V.4.1 this was where i first discovered the problem.
Just tried laptop #2 running a/sync v.3.7.1 which has an older copy of my appointments in outlook. Calendar doesn't sync to this either, so it must be something inside the MDA.
Tried to search microsoft support to find a solution, but no entries found. This seems to indicate that it is a HTC issue. I had a MDA Pro briefly sync-ed up which worked Ok. The problems are with my MDA compact running WM2003.
pim.vol not only saves the contact but also the assigned ringtone and pic. only way to do it is copy to storage card.
then after hard reset it won't let you overwrite the new one but if you rename it to pim.vol.old it lets you do that. then you can overwrite it.
laich71 said:
pim.vol not only saves the contact but also the assigned ringtone and pic. only way to do it is copy to storage card.
Click to expand...
Click to collapse
contact pictures are NOT saved in pim.vol. when i restore contacts via irda from .vcf files on my laptop, pictures are already there.
I know this thread has moved on a bit, but I've just got my calendar to sync. again and I'm soooo relieved!
Take a look at this forum to find out how:-
news://msnews.microsoft.com/microsoft.public.pocketpc.activesync
Look at 'Cannot get calendar to sycnhronise' and the second reply.
Backing up the Contacts with Mail2Web Live Mail Service
I basically use the mail2web live mail service, and use its exchange server as the server source in Activesync. I only choose synching Contacts with this server (but you can choose others).
This way, all my contacts are always up to date in mail2web servers, and even if I need to hard reset, I can reget all of my contacts back very quickly.
Highly recommended...
Fast
please use the search PLEASE! ....search for PPCBckpContacts.exe
damn it!
I use a MDA Vario II (from t-mobile) and, begining with a couple of days before, I get no reminders to appointments anymore. I suspect that it is happening since I have instaled PocketBreeze 5.0.11, but i am not sure that PocketBreeze is the cause.
Does anybody else face the same problem? What can be done, except a hard reset (I am not so thrilled by the ideea to install everything again)?
Have you tried checking your notification queue for duplicates and/or out of date entries.
You can try scarybear checknotifications, memmaid or sk tools for this (prob there are others too)
Try this first, see if there are any duplicates or out of date entries. Delete all these, soft reset and then try again. Don't delete anything if you don't know what it is (unless it comes up under duplicates).
I use a combination of the above tools as I find that they often find dups or out of date entries that the others miss. Try checknotifications first (free), and see if this helps.
Hello marisa,
thank you for the hint, it seems to be working now. To be true, I already bought SKTools yesterday, because I found some other post with a similar problem. But I only ran the "Invalid Registry Entries" and "Invalid Registry Values" utilities, being afraid to delete anything. But after your post I ran the "Notification Queue" utility and checked all entries that refer CALENDAR.EXE And for all birthdays there were duplicates.
How do they got there? I initially synchronized the calendar in my old PalmVx with the Outlook (there I had the birthdays as normal appointments, not in contacts). Than connected my MDA per USB and ActiveSync to my PC. I manually inserted all the birthdays in the Outlook's contacts, causing Outlook to automatically create a duplicate "all day event". Than I deleted the birthday appointments which I get from the old PalmVx. In all of this time my MDA was automatically synchronizing with Outlook, so practically when I deleted the entries, they also were deleted from the MDA's calendar.
Now the question: since Outlook, ActiveSync and Windows Mobile are all Microsoft products, why weren't the duplicates also deleted from the Notification Queue? Why the garbage that needs to be cleaned with 3rd party tools and hours of searching posts on forums? Whatever.
Thank you again anyway!
PS: so PocketBreeze was not the cause.
They don't call it Active Stink for nothing you know!
Regarding Pocket Breeze, Spb Diary, Ilauncher and Pocket Plus, I don't know if these have anything to do with the problem.
I would say they must do, as most of these problems seem to occur when or shortly after people have installed one or any of them (or similar).
However, there are some people who get these problems with just the standard pre-installed software.
I personally think it's the interaction of Activesync, the native operating system and these today plugins which sets up something unexpected.
It could also be that people install both (many versions) of one of these in order to compare them, and decide which to buy, and they interfere with each other.
I have even had both version installed at the same time (but only one activated) for quick comparison. So, it's really hard to apportion blame for this. The other day I actually had to remove 2 identical templates, which had the date 2999! How's that for weird?
Never mind. All's well now, and that's the main thing.
Hmm, i must say that PocketBreeze was installed while I was performing the previously described birthday synchronisations. Whether it had any blame - I don't know. Uninstalling PocketBreeze was the first thing to do by trying to solve the problem, didn't help, the damage was already done. What I know is that I will install it again, because it sure gives me a much nicer overview. And that I will watch the Notification Queue closely from nowone
billl said:
What I know is that I will install it again, because it sure gives me a much nicer overview.
Click to expand...
Click to collapse
I don't think Pocket BReeze is related to my problem with appointments and alarms, I've had it installed all along and the problem only started very recently.
marisa4755 said:
I use a combination of the above tools as I find that they often find dups or out of date entries that the others miss. Try checknotifications first (free), and see if this helps.
Click to expand...
Click to collapse
I'm using MemMaid but I'm still a bit confused about the entries that appear in the notification queue.
Can I safely delete any entries that relate to calendar entries in the past without this actually deleting it from the calendar itself?
Also, I have a load of entries in the queue that start:
\\.\Notifications\NamedEvents\SCRIPT:0x0
The detail for these shows a date and a (fairly random) time. Most are in the future (and generally in the early hours of the morning.)
Can anyone tell me what these entries are?
thanks
Mark
Markmat
I'm no expert, but my rule of thumb is:
If I don't know what it is/does then I leave it alone.
there is quite a bit of 'stuff' that has to run at various times to make the system run properly - that's when these phantom notifications are supposed to get cleared up, but don't. So, leave these alone.
Regarding the calendar entries, it's just the notifications which come up under memmaid's notfications check. So, if 3 months ago you had a dentist appointment and set the reminder for this to a day before say, and for some reason that notification didn't get dismissed and now you see it in memmaid, you can delete this. It won't delete the appointment, just the notification which is of no use to you now anyway and is confusing your system.
Bill, I think I know what happened with your duplicate birthday stuff.
Are you using Pocket Informant? or another 3rd party diary application? Maybe even Pocket Breeze itself.
Basically, I think you have 2 applications creating calendar events from contact birthdays. One is Outlook, the other is one of the ones I've mentioned. The solution is to turn it off on one or the other.
I already solved my problem by deleting the double entries in the Notification QUeue.
I was using PocketBreeze. I currently uninstalled it, but I will install it again and test your theory.
What do you mean by turning Outlook off? I use the Outlook on my PC to create appointments and I expect ActiveSync to upload them on the MDA by synchronization, even if the one managing them there is PocketBreeze. And backwards, when I create them with PocketBreeze on the MDA - i expect them to be downloaded on my PC by synchronisation.
Do you mean that there is also the preinstalled so called Outlook Mobile on my MDA which conflicts with PocketBreeze? Shouldn't this be the main concern of the PocketBreeze developers, to ensure that their software is not producing redundant double entries?
Anyway, if you mean turning off the preinstalled Outlook Mobile on the MDA, how exactly should I do it, where do I find this setting?
Sorry Bill, I haven't been very clear.
I think there is a special extra function in Outlook and also at the same time in some of these other pocket pc diary applications which create birthday calendar entries from contacts.
I am fairly certain that Pocket Informant does.
I am not suggesting that you don't sync with Outlook, just that one of the third party applications may be creating a duplicate using this extra function and so is outlook.
In Pocket informant there is an option to turn this extra function off, so then you only get the outlook ones. Hope that explains better.
Added:
In the Pocket Informant manual it explains this quite well when discussing options:
Apply Contact Birthday/Anniversaries
If you save anniversary and birthday information with your contact data, this option can read and enter the events into your calendar for you. However, because Outlook will do the same, it is recommended that you leave the option turned off if you synchronize with Outlook, in order to
avoid duplicates or performance issues.
Nothing to be sorry about
I understand now what you mean, thank you for the explanations. I will search the PocketBreeze's options for a similar setting.
And probably I will take a look at the PocketInformant too.
After "re-installing" my laptop I launched ActiveSync the first time and telled him to synchronize with my Touch HD. But AS said: There allready exists a parthernsip on the mobile device - first go and delete it.
Ok... I started AS on my phone, opened the options dialogue and I deleted the partnership with my laptop. That was a mistake - because with the parthnership every contact was deleted.
Wow, nice feature, Microsoft!
So... i know i have a half year old backup, but is it possible to undelete the current contacts? Perhaps there is a file on my phone, where they all are stored?
every hint is helpful, thanks a lot in advance!
//E
puuh.. ok - i found the file "pim.vol". Obviously it contains every contact but they are marked as "invisible" respectivly "deleted". So, how can i reveal them, make them visible?
Yes, I saw that issue when trying to remove association between my PC and my HD. I used ActiveSync to import contacts from PC, but when it's done, why can't I mantain the contacts if I remove the association? Can't understand.
Deleted as mis read the line of "re-installed" laptop.
Soz.
i guess it could be a good idea to move this thread to the general Q&A board, cause thats not really a blackstone related problem.
Also have the exact same issue,
used phone on my spare laptop and was asked to delete a setting,
Now I've lost about 220 contacts. - Any fixes?
I think there is no fix. Just dont do it again. Always have a backup somewhere. Now it is quite convenient to skip outlook altogether and active sync directly to gmail and gcalander.
perhaps there is a solution.
As I found out, the pim.vol is just a database called "EDB" that MS uses for mobile devices. Till now the file format is "closed" but there exists the so called "POOM" - an API to read informations from the EDB.
So... I guess there is someone out there who already coded a Interface to read the pim.vol.... and we have to find him...
This interests me because I tend to delete contacts quite often!
Just Run PPC PIM backup- it creates a backup of PIM on a daily basis. This way you can delete contacts,messages, appointments and so on as much as you like.
Hi,
Very confused about what happened during a ROM upgrade..
I went from 1.43 to 1.48, immediately following which I did a hard reset (perhaps not strictly necessary however commonly believed to be best practise when flashing ROMs).
HD2 started up, did it's initialization customisations, asked for my provider etc. I then went through and configured my connection with my Exchange Server and all my data sync'd up - all normal so far.
So now I had a fresh install, just with my Exchange data on (contacts / calendar / email etc). Definitely a clean install (just to emphasis the point!) as obviously my app shortcuts weren't there from the home screen, my weather cities of choice weren't there but instead the default, etc etc etc. All as expected.
BUT..
I flicked to the People (contacts) section of Sense (the second tab by default) and to my surprise there were the six faces of the people I had configured previously!! They were in the wrong order (no logic to the new order) but yup they were there!! VERY STRANGE!!
The only thing I can think of is either a) such configuration is stored on the storage card (which obviously isn't wiped during ROM upgrade) or b) it is somehow stored and sync'd back in the individual Outlook contact records themselves (unlikely I'm thinking..).
Any comments??! Even if just to confirm? Or am I going completely mad!!
Same here - very random - my photos and music have been juggled around too...
SimonW500 said:
Hi,
it is somehow stored and sync'd back in the individual Outlook contact records themselves (unlikely I'm thinking..).
Click to expand...
Click to collapse
It is this^
When you add in a contact to favourites in sense and sync back to exchange, you will notice that your contact has been added to a category called "HTC Favourite".
Check Outlook on a PC to see the categories your contacts are assigned to.
Thanks for the quick reply and confirmation - good to know I'm not going mad!
So can someone explain how this is done? ie. kept on storage card / sync'd back to Exchange / AN Other?
I'm particularly concerned if it is sync'd back to Exchange, as until now I often try quite a few Windows Mobile devices and enter in my Exchange details etc on the assumption that nothing that particular device does is actually kept once I wipe the phone.
Audio Oblivion said:
It is this^
When you add in a contact to favourites in sense and sync back to exchange, you will notice that your contact has been added to a category called "HTC Favourite".
Check Outlook on a PC to see the categories your contacts are assigned to.
Click to expand...
Click to collapse
Wow - another amazing quick response!!
Excellent - thanks for the info - well spotted! Now despite my above comment I can live with this more than happily, actually see it as a useful feature!
Thanks again.
Moving People around?
Following on from the above (loosely!)..
Is there an easy way to move the ordering of these shortcuts around?
Being the picky individual that I am (!) I have them in a certain order, which effectively means that even though the right people are 'remembered' I still have to delete and create them all again to put them in the right order.
Thanks again..
Your photo and Music are located on your SD card. SD card is not impacted by either HARD RESET or Memory Flashing.
You favorties contacts are part of a group... And this informations is stored in the contact information on your Exchange server (like if you've put them in a group named "Restaurants" "Best Friends", etc. But it's not storing their positions; If you flash hard reset multiple times, it will always put them in the same position. (Sync order? Older first? By phone number? no idea right now)
For the other informations (shortcuts) it's not saved either on your SD card, MyPhone account nor Exchange server... no way to get them back automatically..
Kridek said:
Your photo and Music are located on your SD card. SD card is not impacted by either HARD RESET or Memory Flashing.
You favorties contacts are part of a group... And this informations is stored in the contact information on your Exchange server (like if you've put them in a group named "Restaurants" "Best Friends", etc. But it's not storing their positions; If you flash hard reset multiple times, it will always put them in the same position. (Sync order? Older first? By phone number? no idea right now)
For the other informations (shortcuts) it's not saved either on your SD card, MyPhone account nor Exchange server... no way to get them back automatically..
Click to expand...
Click to collapse
Good summary - spot on!
It seems with this little integration of Outlook groups, and the use of MyPhone, re-flashing roms or hard resets are getting slightly more "user friendly". I realise there a 3rd party apps to do this (and more) however to me half the beauty of doing such a flash/reset is to NOT carry things over other than pure data (ie. not config)..
People
The faces images info is stored in the pim.vol but whatever you used to reinstall contacts(Exchange?) has sorted them in the wrong order.
I use a method which comes from doing countless rom upgrades.
I used sashimi but realised all it was doing was copying and restoring the pim.vol
Don't use PIM backup as going back & forth from backup and restore seems to lead to corrupted pim.vol files. I know you haven't done that but just a warning.
The way to get a mirror restore, is to copy the pim.vol file in the root folder(device\) before reinstalling to your sd card or pc, then copy back over the empty pim.vol after reinstalling. You can't do it in the device explorer or in activesync but with resco explorer or fexploreext you can. I avoid activesync so I don't get either duplicates or wiped out contact/calendar info. This may seem laborious but after hundreds of rom flashes it has value in being quick and safe. I have 450+ contacts I have accumulated in 7 years of owning PPC/WM's and always have a plethora of calendar items which I can not afford to lose or have corrupted.
If you want to backup sms's you can use PIM Backup.
Maybe you would find it easier to use MS Myphone. I have avoided it so can't give a review.
Pure data
Pure data is great, but once there are uc(user customisation) compliant Leo roms, there will be available, a beautiful way of reconstructing about 80% of all settings, applications and shortcuts. It restores all one's customisation in pristine order, with only the new rom's updated functions.
SimonW500 said:
Good summary - spot on!
It seems with this little integration of Outlook groups, and the use of MyPhone, re-flashing roms or hard resets are getting slightly more "user friendly". I realise there a 3rd party apps to do this (and more) however to me half the beauty of doing such a flash/reset is to NOT carry things over other than pure data (ie. not config)..
Click to expand...
Click to collapse
Xaddict said:
The faces images info is stored in the pim.vol but whatever you used to reinstall contacts(Exchange?) has sorted them in the wrong order.
I use a method which comes from doing countless rom upgrades.
I used sashimi but realised all it was doing was copying and restoring the pim.vol
Don't use PIM backup as going back & forth from backup and restore seems to lead to corrupted pim.vol files. I know you haven't done that but just a warning.
The way to get a mirror restore, is to copy the pim.vol file in the root folder(device\) before reinstalling to your sd card or pc, then copy back over the empty pim.vol after reinstalling. You can't do it in the device explorer or in activesync but with resco explorer or fexploreext you can. I avoid activesync so I don't get either duplicates or wiped out contact/calendar info. This may seem laborious but after hundreds of rom flashes it has value in being quick and safe. I have 450+ contacts I have accumulated in 7 years of owning PPC/WM's and always have a plethora of calendar items which I can not afford to lose or have corrupted.
If you want to backup sms's you can use PIM Backup.
Maybe you would find it easier to use MS Myphone. I have avoided it so can't give a review.
Click to expand...
Click to collapse
Good tip with with pim.vol file..
For what it's worth, I too have a similar amount of valuable contact and calendar data, however to date I'm pleased to report no amount of heavy ActiveSync (direct Exchange Server connection) abuse has caused any serious issues.
Activesync issues
There's always a first time, and 2nd and so on...
p.s. I'm not sure I want to flash roms the way I did on my HD,
but when I was doing it, activesync gave me a lot of problems.
SimonW500 said:
Good tip with with pim.vol file..
For what it's worth, I too have a similar amount of valuable contact and calendar data, however to date I'm pleased to report no amount of heavy ActiveSync (direct Exchange Server connection) abuse has caused any serious issues.
Click to expand...
Click to collapse
Xaddict said:
There's always a first time, and 2nd and so on...
Click to expand...
Click to collapse
LOL - very true! For this reason I try to take a copy of all my contacts within Outlook at least once a month; both protects me from any wayward devices as well as any modifications I may make and then regret (change of numbers, deletions etc!).
I love this feature
usually , one had to reconfigure all the favorite contacts after a hard reset.
Now, when syncing with Exchange, like said above, your favorites will be restored with pictures and all. Great
Never had them pop back in in the wrong order though.
lucid said:
usually , one had to reconfigure all the favorite contacts after a hard reset.
Now, when syncing with Exchange, like said above, your favorites will be restored with pictures and all. Great
Never had them pop back in in the wrong order though.
Click to expand...
Click to collapse
Same here, I upgraded from HD to HD2, as soon as i sync with exchange i got my favs back in the correct order with all my emails , text messages etc etc.