Database Users

Problems sending mail through smtp when using GPRS

I have had no trouble sending and receiving e-mail when I am connected to the servers of my ISP. That is, dial-in ISP, to which I connect via cell phone, where the pop server and the smtp server belong to the ISP where I also have my e-mail account.
The moment I connect via GPRS, all I can do is download my e-mail. When I try to send, I get all sorts of error messages stating that the servers could not resolve the recipients' names. Is there a way around this? :?: Do I need to specify a proxy. How does anyone else connect via GPS and send e-mail from their regular ISP POP account?

i have the same problem
so far i've used the workaround which is
that my isp (which is not my cellphone gprs isp but my cable isp)
have a www mail gateway so i can use IE to login to that and send my mails that way

Yeah! I do that, but when I reach the web mail page and try to click open an e-mail, nothing happens. So that is a dead end for me! There has to be a way around the SMTP issue. We'll figure it out!

Hi
Are you using the smtp address of your pop3 provider or your gprs provider?
My xda ii is connected via an orange uk sim and i use it to both send and receive email from my o2 and blueyonder accounts. In order to send from these accounts i have to use the smtp address of orange ie smtp.orange.net rather than the smtp addresses of my pop3 providers.
Hope this helps
Chris

Indeed it would help if I only had a means to find out the smtp server for my cell phone service provider. Believe me, I've tried and no one ate Telecom Italia Mobile (TIM) has a clue as to what I am talking about. I tried smtp.tim.br and smtp.tim.com.br but neither worked
Any clues...?

try something like relay.tim.it or they should have some data support.

According to an NSLOOKUP against their domain name, their primary mailserver is smtp1.tim.com.br - try that.
Fork.

Hi everyone!
Fidlling with the smtp settings, I finally found out how to send mail over a GPRS connection using your ISP's pop mail account.
Everyboy, when set up an account, must fill in the pop.ispserver.com and the smtp.ispserver.com. It so happens that using the GPRS smtp (those who have one) or using pop relay, is trcky and does NOT work! The solution is:
1. Goto Inbox
1.1. Select Accounts
2. Select the account you want to edit (presumably the account you been able to download e-mail but didn`t allow you to send e-mail)
3. Enter you POP mail e-mail address (step 1/4)
4. Enter user info (name, user and password) (step 2/4)
5. Enter account info (type is POP3 and name will be grayed) (step 3/4)
6. Server Information (step 4/4) critical step
- fill in your pop account info (pop.ispserver.com)
- fill in your smtp account info (smtp.ispserver.com)
- leave domain blank!
6.1. Click Options and don`t check anything! Goto step 2/3
6.2. Select (checkmark) outgoing e-mail server requires authentication
- Do NOT check Require SSL connection
- Select Only display messages from the last X days, if you want
Click NEXT and you are good to go!!!
It worked fine for me with TIM in Brazil and Cingular in the US! Some POP3 services don`t allow this kind of connection!

Xda2 Newbie

Hi
I hope you don't think me too much of a plank but I've recently bought an Xda2 and am confused as to the best method of getting my email's.
<sigh> not another idiot I hear you say but as far as mobile anything's are concerned I'm a dummy!
I don't want to dial into my ISP every time so if any of you 'Patient' people can help me set up my Xda, I would be most grateful.
Best Regards
Ian G

It's quite easy providing you have a bit of information about your ISP.
Open your inbox - doesn't matter which one, active sync or SMS.
Use the Accounts -> accounts... menu option to open your accounts
Add a new one with the new button.
First settings page: Enter your email address
It'll now try and auto-configure your email settings. I have never known this to work, so hit the skip button.
On the next screen, enter your name as you want it seen, and your ISP's username and password (check the save password too).
I presume this is a regular POP3 account, so leave POP3 selected on the next page, and give it a name - this will eventually appear as a new set of inbox/sent items/outbox/drafts once you've finished configuring things.
Next page, enter your ISP's incoming mail server address, probably [email protected] or [email protected].
For outgoing mail - and I'm presuming you're with o2 here, use smtp.o2.co.uk. Outgoing mail servers usually only allow people to send mail when they are logged on, so your ISP's outgoing mail server will not allow you to send mail if you're connected via o2 gprs. To send mail via the usual GPRS connection, this must be o2's mail server. Leave the domain blank.
Click the options button and on the options page select whether you want to check for mail periodically (Note, due to a crap design decision at microsoft, only the set of email folders that was most recently viewed is synchronised). Select "The Internet" as the connection (presuming you want to use GPRS or Internet passthrough, and you haven't change the default O2 connections).
On the next options page, leave each checkbox blank, and on the final page you can opt to receive whole messages or just the header + a certain amount of included message body.
Once you click finish, things should start working, and you should be able to select the new ISP's inbox, write messages, and send them with the icon at the bottom of the screen.
Let us know if you get into any problems.

Much obliged to you A.C
I will give it a go thanks for your patience!
Best Regards
Ian G

Set that up ok A.C
Now I get "Unable to connect: you have no modem entries created and no network card present"
What do I do now A.C - bearing in mind that I haven't entered anything into the Xda2 yet, only got it this afternoon!
Thank you
Ian G
PS - I would want to connect GPRS (I Think) <embarrased smile>

If you dont have any modem connections in settings/connections/manage existing connections, you will have to create one, tab new give it a name, chose celllular line gprs, tab next , acesspoint name! dont know about UK settings but here its: internet, tab next , well dont know what to use in your network, here we dont need to fill in anything, tab finish..Now if you then tab and hold you new connection there comes a pop up menu:delete / connect chose connect and if your settings are correct youll see ( after a info pop up) two arrows at your signal strengh indicator, and you are connected...to disconnect hold down your hang up button..using your inbox, send or recieve should start up your gprs connection automaticly..
Dont know if was any help, but anyway, good luck.
GSM61

Can Receive but not Send EMAIL

I did setup outlook email in tytn. I can recieve emails fine. Why its impossible to send? I have tried in every possible way. Error appears, your incoming mail server not correct, check and try again. Incoming and outgoing server both are correct. What can be reason? Tytn is cool but i hate it when it cant just send an email. Extremely irritating.
Help will be appreciated.
Reliance

reliance said:
I did setup outlook email in tytn. I can recieve emails fine. Why its impossible to send? I have tried in every possible way. Error appears, your incoming mail server not correct, check and try again. Incoming and outgoing server both are correct. What can be reason? Tytn is cool but i hate it when it cant just send an email. Extremely irritating.
Help will be appreciated.
Reliance
Click to expand...
Click to collapse
Sorry but you do not give enough info to work with. You say incoming mail server is correct but it helps us to know what you have it set to and who provider is. For example I notice that lots of internet sites have an incorrect port settings for O2 UK MMS. So when you say your setting is correct; there might be someone here who says it will work if you change it to ?????. Did you set this up manually or was it done by the wizard?
Cheers
Mike
PS. Edited your thread title - you must give brief description of problem/issue. "EMAIL" does not encourage people to help!

You might not be allowed to send email because you are not actually on your email provider's network. I was not able to send Charter.net email via my Cingular device, until I changed the outgoing server to match Cingular's outgoing SMTP server.
I hope this gives you another direction in which to investigate a solution.

my location is norway. i am using network solutions as my email provider. in coming mail server is mail.waqar.com and out going mail server is smtp.networksolutions.com everything seems fine. then why its not working?

reliance said:
my location is norway. i am using network solutions as my email provider. in coming mail server is mail.waqar.com and out going mail server is smtp.networksolutions.com everything seems fine. then why its not working?
Click to expand...
Click to collapse
Hi
I found the following comment on the following website:
Note: Some ISPs will not allow you to use Network Solutions’ outbound mail servers. If that is the case, type in the name of your ISPs outgoing e-mail server (ex. smtp.myisp.com). You may also try and configure Network Solutions’ Outbound Mail server to connect to Port 2525 instead of the default Port 25.
http://www.emailuserguide.com/07-howto-setup-email-software.htm
Might relate to your problem??
Mike

i had the same problem. all i had to do (after strugling for a week) was check the box next to "outgoing mail requires... (missing text)" in outlook. Hope this helps!

it was smtp.waqar.com instead smtp.networksolutions.com
thanks guys

Gmail/WM6

I can retrieve email fine, but not send email via my gmail / messaging settings. It gives me an error message telling me to check my connection settings when trying to send in my outbox.
Any ideas?

If your service provider is ATT/cingular try using cwmx.com as your outgoing pop server.

c0chese said:
If your service provider is ATT/cingular try using cwmx.com as your outgoing pop server.
Click to expand...
Click to collapse
Interesting...using fido however.

not sure whether gmail supports authenticated smtp... but that seems likely to be your problem...usually you have to use providers smtp address its something like gprs.fido.ca or internet.fido.ca
I'm assuming you can receive but not send right?

yes I can receive but not send...I've tried both smtp addresses but same error. Receiving isn't perfect either...

weird, mine works perfect for me. (im an AT&T customer)
I use pop.gmail.com and smtp.gmail.com. all ssl is enabled.
I also use as my username recent:[email protected]
using the recent: preface enables the emails to remain on the device between syncs.

Settings for T-MobileWeb
If anyone has it on Tmobile US using the el cheapo 5.99 plan... you have to:
1. go to your mytmobile page and set it in your tzone -> email settings (pop.gmail.com and smtp.gmail.com).
2. in your phone... set both smtp and pop to "myemail.t-mobile.com"
3. under password... use your email acct password... not your tmobile password
4. set internet to whatever you get internet on.
5. voila... email

I've just downloaded the gmail midlet...so now I couldn't care less about windows messaging!

I haven't had any problems sending with gmail.
Go to the gmail.com website, log in, and follow the directions for setting up outgoing email. You'll find that it will magically work once you follow the directions.
You can, of course, also use the midlet as you have discovered. I've found that the midlet is a bit flakey but perhaps you'll have better luck.

Check this link!!
All the information for setup Gmail. Enjoy... http://www.pocketpc-live.com/setup-gmail-on-pocket-pc.html

Email probs after SIM/Radio ROM update

Wish I'd never installed the official SIM update from HTC. Have an unbranded HD2 on TM, and after Radio ROM update to 2.06.51.07, I couldn't send emails from my Ntl account on the phone. The other two (Hotmail and another pop3) work fine.
After spending hours searching the forum, and deleting the account and recreating it, I gave up and rang TM. They told me to change the outgoing server to smtp.t-email.co.uk
This is usually smtp.ntlworld.com on my pc, but after doing that it started working....until today. Sent numerous emails and they all ended up in Sent Items folder, but the recipients never received them, although I am receiving emails from eBay etc. Rang TM again and they told me take battery out and reboot, did it and I then successfully sent an email to the lady on the phone. She replied and I received that, as expected.
The problem now lies with the fact I can send outbound emails from the NTL account, but if I try sending ones to myself, ie NTL to NTL, or NTL to Hotmail, they all seem to send, but never receive.
It seems that sending anything from this NTL account to any other account listed on my phone won't work. Hope that makes sense.
BTW, I have stock 1.48 rom, with very few reg tweaks, such as touch x tskmanager, wmlonglife app.
Hope someone can help.
Cheers

Most ISP's only allow outgoing mail if you are connected directly to their network, otherwise it is classed as relaying email, and they don't allow it as it is considered insecure. (I.e if you are connected to your ntl broadband via wifi, the send should work, if you are connected to , say, o2 mobile, or a wifi hotspot, it won't)
On my n95 I had my ntl account configured to retreive from pop.ntlworld.com, but send via my o2 account (mail.smtp.o2.co.uk), with the from email showing my ntlworld address, so teh receiver never sees the o2 part, (unless they look in the headers of teh message)

thanks for the quick reply. However, it seems that I can send an email to anybody from the ntl account, but not to any of the other accounts that I have setup on my phone.
Seems like something is blocking me sending emails to my own phone, but only via the ntl account. If I send one from hotmail to hotmail, it works fine. Which is a shame as I use the ntl account as default
Has anybody else updated the radio rom and had problems like this?

Hi, just spent 30 minutes playing with ntl account on the hd2 (i didn't have this account set up yet.)
Successfully sends and receives (including sending to myself at the same address) when connected over wifi (provided by NTL)
but FAILS to send over 3g or my neighbours tiscali wifi. (As predicted, outgoing only works from an ntl source to prevent spammers using their servers as a relay) however receiving works over all three connection.
The settings I have are
pop3.ntlworld.com (could also put pop.ntlworld.com too, I think, but im fairly sure it doesn't matter)
smtp.ntlworld.com
Ticked Outgoing requires authentication
Ticked Use same name and password
Works a treat, hope you get yours fixed.

samsamuel said:
Hi, just spent 30 minutes playing with ntl account on the hd2 (i didn't have this account set up yet.)
Successfully sends and receives (including sending to myself at the same address) when connected over wifi (provided by NTL)
but FAILS to send over 3g or my neighbours tiscali wifi. (As predicted, outgoing only works from an ntl source to prevent spammers using their servers as a relay) however receiving works over all three connection.
The settings I have are
pop3.ntlworld.com (could also put pop.ntlworld.com too, I think, but im fairly sure it doesn't matter)
smtp.ntlworld.com
Ticked Outgoing requires authentication
Ticked Use same name and password
Works a treat, hope you get yours fixed.
Click to expand...
Click to collapse
Cheers for that. Tried the wifi option and seems to work as yours does, but not with 3g. Suppose, as long as we can send emails to anyone but ourselves that will have to suffice, unless someone comes up with a fix. Seems more an Ntl thing than the phone?!

Yea, the 'no relaying' was brought in to fight spam. You used to be able to connect to any smtp server from anywhere, and use it to send email. (Simplified, but u get the idea) so most ISP's now only allow outgoing mail from within their own network.
As for workarounds, do you have an email account with your mobile provider? Example, I have one with o2, so on the outgoing page I change the smtp.ntlworld.com to smtp.o2.co.uk and UNTICK use the same name and password, and instead insert my o2 account details and i can then send over the 3g network. As an added bonus, the o2 servers WILL let me send without being connected to their network, so this method will still send over wifi too, and so long as you set the 'email address' that is displayed to yourname @ntlworld.com no one will ever know any difference, they will still see 'From:[email protected]' and when they reply it will go to [email protected] ntlworld.com
Hope this helps

no outgoing email!!
Hi all
Been reading your thread with interest. I have email with talktalk. I can receive my email on my HD2 no probs, but when i send via HD2 (talktalk) to myself and other non-talktalk addresses email will not send through - gets stuck on 'looking for changes' stage. My email settings on HD2 are identical to those on my PC.
Also how have you guys configured email to send via wifi? im struggling with this as well!!!
PLease help SOS