Hi all have just noticed a 5mm crack in my XDA II UK just below the bluetooth light. Its works OK but dont know what I should do..? I bought it from O2 shop in December...
Will they change it for me? Surely I must have some warranty...
Thanks,
Kyri
If the crack is a manufacture fault you will be covered, however convincing them that you arent responsible may be an uphill struggle.
Yeah I agree... The fact is I havent dropped it (in which case I would be calling my insurance company) and I have been carring it in a neopr case for 3 months. Plus the area were the crack has occurred isnt an area which is knocked alot. I had a similar crack on a old iPaq but that developed after 2 years...
Anyway I will dig my O2 paperwork out and have a look.
Thanks,
Kyri
I also have a crack in the black plastic just beside the power button, let me know how you get on. I have not dropped it either.
Related
Hi All,
I have had the XDA2 since launch and have noticed a rough patch appearing where I scribble using the stylus.
It is now a visably scratched area....
SHould this be expected? Have others got it? Did others get it on the XDA1 and get anything from O2 about it?
Cheers - Rich
I went to the BT store in my town and asked to buy a screen protector, the girl and the guy said they had never heard of such a thing, not one phone shop sold them either, I got one off ebay eventually, a reusable type. I think O2 do not supply a very vital addition to the phone because it brings business for them in the shape of new digitizers etc. They will not fix this kind of damage under warranty as it is caused by the user. However if your xda2 should suddenly become faulty under warranty you would get a nice new one.
I have dropped my XDA exec (very lightly) and the damn screen has broke. I am surprised at how delicate the damn thing is, when i had my XDA2s i threw that about and nothing!!
The part that is damaged is the LCD section
Anybody got any numbers for repair centres? I have rang o2 but they want £185.00 on 01603269927
Try HTC, but I remeber it being cheaper to buy a C500 (sim free) than get it repaired!
http://www.htceurope.com/
I tried to get my Exec repaired by HTC Europe. Sent it to them as well. They sent it back saying they could not as it was different from the Orange and T-Mo versions.
See this http://forum.xda-developers.com/viewtopic.php?t=38822
How about SBE? They do Jasjar repairs, not sure about other models though.
SBE 0871 2000 995
Thanks so far. it costs £379 for a new XDA exec from o2, im going to give ema call and see what the other comapnies say.
i have noticed that there is a BIG void in PDA repairs, maybe a new business venture
My screen cracked also when dropped from only 18 inches onto a soft linolium floor. I couldn't believe it. I have never seen a screen that was so fragile.
I bought a junk JASJAR from Ebay and swapped screens myself. I am a pretty good technican. It works fine now.
I have a broken JASJAR for sale for $200 US. It has a broken screen and a bad motherboard. Everything looks physically good though.
I cracked my wizard two weeks ago or something like that, i have had alot of pda phones but haven't cracked a display yet on them and they have been with me on alot of wierd partys.... So said that you can't use warranty on that, we should do something about this
If i crack my Qtek 9000 im gonna start crying
This is scary. I'm thinking maybe I should superglue mine to my hand. I've grown pretty attached to it anyway. :wink:
HTC Europe 0871 223 0217- all you get is a damn answering machine - crap
SBE 0871 2000 995 - they said that they do not touch o2 PDAs for some odd reason!!
any suggestions or will i have to fork out £185.00 HELP!!!
I have know some other people who have had the PDA screens damaged on exec, i dropped my old XDA2s on the road at least 3 times, no screen damage, and i drop the damn EXEC on my CAR HANDBRAKE - lightly, and the screen damages
:roll:
luck of the draw
i think it is just luck whether you get a good one or not. when I bought mine the screen broke after one day. it cracked round the corners when i turned the screen. i knew how dodgy the hinges and lcds were as well so i was being extra gentle with it as well. since having it replaced the new one has taken a bit of a beating and is still ok. touch wood. i think my hinge will go though, or at least something other than the screen just to rub it in.
where did u get yours fixed from? and how much?
Ahh sack it, paid £265.00 for a new xda mini S
Hi,
Today I've just noticed that somehow i have cracked the screen on my XDA Exec I have no idea how this has happened, the phone has been in its Leather pouch, in clamshell mode with the screen inwards, in my pocket all day :?:
Just wondering what the warrenty would be like for a thing like this?? Im very pissed off as nothing of major force has touched it, i havent knocked on anything :?: And surely the whole idea of the clamshell & leather pouch is to protect it from things like this?? There are no marks on anything, im very puzzled as to how its happened
Anybody got any info about the warrenty please let me know
Thanks
Matty
many many people have this problem. I myself had it 2 months ago. I was always very careful with my device, but some day I took it out of my pocket and the screen was broken.
I had to pay to T-mobile NL in order to receive a new one, 130 euro, and was forced to extend my contract with another year.
Good luck!
a
Hi
Search as there are various posts about o2 and their replacement under warranty. Here's one thread I contributed to for starters
Broken screen
:wink:
I too had it happen to mine. The screen is too flexible and all it takes is sitting down wrong with it in your front pocket. Mine was even in a Piel frama leather reinforced case. Nice case but doesnt really do much to protect the unit.
I had mine repaired by pocketpctechs for $259.
I have since gotten the aluminum case and had no prblems since. I have even dropped my MDA on concrete and the road about 3 times with no effects tahnks to the aluminum case.
MattyPW said:
Hi,
Today I've just noticed that somehow i have cracked the screen on my XDA Exec I have no idea how this has happened, the phone has been in its Leather pouch, in clamshell mode with the screen inwards, in my pocket all day :?:
Just wondering what the warrenty would be like for a thing like this?? Im very pissed off as nothing of major force has touched it, i havent knocked on anything :?: And surely the whole idea of the clamshell & leather pouch is to protect it from things like this?? There are no marks on anything, im very puzzled as to how its happened
Anybody got any info about the warrenty please let me know
Thanks
Matty
Click to expand...
Click to collapse
Do you get the option to purchase insurance for the phone in the UK through your carrier? I pay an additional $6 to t-mobile but it covers accidental damage etc...
Hi,
many people have this problem. Seems more and more like a production problem
good luck
a
I bought the phone off eBay, as my contract is on Orange and i was bored of my last handset! As such i cant get the insurance to get me a new phone!
Im currently trying to get in touch with the person i got the phone from on eBay to send me down a receipt in the chance of getting an O2 shop to send it away for me!
Same problem here! Feck!!!
I claimed under my house insurance and i got it Yippy. Now which is the best place to get it repaired?? noticed a few topics saying different places. But is any better than the other etc..
Thanks
B
Same problem here! Feck!!!
I claimed under my house insurance and i got it Yippy. Now which is the best place to get it repaired?? noticed a few topics saying different places. But is any better than the other etc..
Thanks
B
I dont know what to do with mine! I've gone back to my old phone now (Orange C600), i'm thinking just get the XDA fixed when i have the cash, as it is a cracking PDA. Besides, im going to loose LOADS of money on it if i sell it as it is
Will give the games developers some time to make some decent games for WM5 i suppose :lol:
mine cracked just few days ago.
rang O2 today and they are sending a replacement which will arrive tomorrow. £5 a month for insurance... cant be bad
Hey guys,
I'm a little curious but, if you're still using your FIRST X1 (Not exchanged, repaired, etc) and it has no build issues (cracks) at all, could you please sign in here?
Despite the prices dropping on Amazon.com (From 799 to 615 USD in less than two weeks), I'm still very curious as to how prevalent this issue really is. So please, show me the light!
Cheers.
i got a crack-free x1 bought in denmark, importet from UK.
a week 48.
QuintusDK said:
i got a crack-free x1 bought in denmark, importet from UK.
a week 48.
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Click to collapse
Quintus,
If you don't mind me asking, how old is it?
Cheers.
PoisonWolf said:
Quintus,
If you don't mind me asking, how old is it?
Cheers.
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Click to collapse
i have used it in about a month now, and bought it used, so a little over a month.
bought it onthe first sunday of feb. dun rememebr date, unlocked, no problems. production date 08w49
Bought mine in November in the UK .. not long after it was released .. nothing wrong with it ..
Mine is crack free...but the battery cover got lots of scratches.
bought x1a from sonystyle.com in November. Still good.
I'm currently still using my first X1 But not for long anymore. Mine will go into repair tomorrow (just finished reverting it back to stock ROM & SPL). I have a crack at the stylus (I could somewhat live with it as it wans't that bad), and since the end of this week a crack at the batterycomponent (which is no longer acceptable).
I noted all the information I could retrieve from the phone (Serial numbers, IMEI, etc) and marked the Micro SD slot with a pen, as that will allow me to easily recognize if I get a new one or that they will simply put a new back cover on my current one
Still using my first Xperia, got it November of last year ..thinking about getting it replaced though 'cause the keyboard's bugging out one me...
Guys,
Thank you for all the information thus far, please, keep em coming!
Cheers.
I bought black X1i used, it's from December I think. When I got it, the keypad already peeled of sporadically and some very very very minor scratches on the battery cover and the edge near the mic hole... But no crack... And judging from the previous owner, he probably a very careful and tidy person... Just taking a wild guess because the X1 have 2 screen protectors.
The keypad peeling off issue is very very minor to me, in fact, I'm in the process of completely peeling off the keypad outer covering myself. I already completely peeled off the leftward keypad and it really is much better without the coating.
If (knock on wood) the crack issue doesn't rear its ugly head on my X1i, I'll probably replace the casing sometimes in the future, when true wear and tear came up... But for now, quite satisfied, considering how cheap I bought it
im still using my first X1. some scratches on the side due to my recklessness.
thinking of sending to repair cos some keys are getting harder to press. slowing down my typing speed...
Got mine since Nov 08, scratch free, crack free, no problems at all. I'm just lovin it. Production - 08w46.....
Had mine since Nov 08, scratch free, crack free. I take the batter cover off all the time messing with roms and still no problems. I do use a PD air case. Production - 08w45
pretty sure its a UK version.
had mine since 1 mth ago, accidently threw my keys and phone into the same pocket... now a bit of the plastic from the dpad is scratched off... its like mona lisa with a massive pimple ><'' and some minor scratches on the battery cover... apart from that, no cracks, 08wk49 one
I'm also still using my first Xperia, and have had no problems whatsoever.
Go for it
I've had more than one silver Xperias to date
No problems so far
But reading other's stories now I undersand why SONY broke up with HTC...
("quality issues" they stated, and 1/3 of the forum seems to proove it)
gtrab said:
I've had more than one silver Xperias to date
No problems so far
But reading other's stories now I undersand why SONY broke up with HTC...
("quality issues" they stated, and 1/3 of the forum seems to proove it)
Click to expand...
Click to collapse
gtrab,
Aye. From the looks of it, purchasing an Xperia will land me a 30%+ chance of obtaining a crack within a month. Considering the fact that the Xperia I intend to purchase is unlocked and without a contract, the costs of repairs will likely not be covered. One way or the other, I foresee SE giving me the big turnaround when it happens.
The risks are so high and the chances so slim to even find a problem-free Xperia. I'll give it a couple more days and see how the votes go. Maybe it'll change.
Cheers.
i bough an x1 from UK first week in november,so 3months old and some days,and i only have a crack where battery is.on the side.it is not anoying.otherwise it is ok,no marks and cracks.i have black xperia,week 48.
Hiya guys.
Ive just found my precious 614c with a rather nasty crack in it after my toddler got her hands on it, the crack is on the right side, it looks like it was bitten, and it's caused about 5 cracks in the screen. i only bought the damned thing in march - but what do you suggest? there is no other damage to the machine at all that i can see, just the screen is broken.
Advice / tips would be very much appreciated.
Scrat
Pretty sure warranty does not cover screen damage
http://www.ipaqrepair.co.uk/ipaqpart1421.html
seems like its a hard repair. Unless your good with soldering.
sadly it is the LCD itself its bleeding badly into the display - i think i'm screwed aren't i
I shudder to think how much it will cost to repair from HP; though i will enquire before looking into repairing it myself.
if you have anything else i could try i'd really appreciate it. i'm away to a foreign country for a long time in june and it looks like i'm screwed now without this phone
Scrat
ask at HP, some models are covered by a special warranty. I had broken my screen too and HP exchanged my broken phone with a new one for free.
you can buy the lcd and screen dgitizer and repair it yourself. I had this same problem and managed to buy it and repair using very detailed step by step guides all from this site:
http://www.repairhppda.com/lcd-with-touch-digitizer-for-610-series-p-523.html
all up costing under $100 delivered.
Scraticus said:
Hiya guys.
Ive just found my precious 614c with a rather nasty crack in it after my toddler got her hands on it, the crack is on the right side, it looks like it was bitten, and it's caused about 5 cracks in the screen. i only bought the damned thing in march - but what do you suggest? there is no other damage to the machine at all that i can see, just the screen is broken.
Advice / tips would be very much appreciated.
Scrat
Click to expand...
Click to collapse
This is a good offer too:
http://cgi.ebay.com/New-LCD-Screen-...66:2|39:1|72:1205|240:1318|301:1|293:1|294:50