I have an xda2 and was always able to collect my email from our Windows SBS2000 exchange server using VPN. Now we have upgraded to Windows SBS server 2003 we cannot get mail.
We are able to log onto the VPN.
We can even use the terminal services and see the server screen, but we cannot download mail.
If we try to get mail we get the following message:-
"Messages cannot be downloaded to your mobile device. Make sure you are connected and your e-mail account settings are correct . Then, try to download messages again"
The email settings we are using are the same as those that worked with SBS2000 server.
Can anyone help please
Thanks
Sam
From what you wrote I have gotten this...
1. Using VPN to connect to work network.
2. You can access resources on work network, proving the VPN is working.
Now, how are you connecting to get your mail? POP, Exchange Mobile???
I am going to assume you have a reason for not just using Exchange Mobile via Internet, such as don't want external access to Exchange box etc. etc.
sbs2003 mail access
I am using pop3 to access.
This was the way I accessed with SBS2000 with no problems.
The settings of my XDA2 are:
email address: [email protected]
user name: [email protected]l
password: mypassword
account type: pop3
incoming mail: servername
outgoing mail: servername
When I ask it to get mail GPRS is loaded and then VPN is loaded
then I get "connecting" then after a period I get the above error message.
If I leave the email prog and go to Terminal Service I connect and see my login and I can log in.
Sam
pop3 isnt enabled by default in sbs 2003, check settings in exchange admin and in services to make sure youve got the pop3 service running
sbs2003 mail access
Thanks for your help. Pop3 was not started, and WILL NOT START I do not know why. It says look in the Event viwer but no errors appear there.
I have started Imap and that has worked and I am receiving my mail. Thanks for your help.
Sam
PS in your first email you refer to Exchange mobile via the internet.
Isv this a big deal to setup and what are the advantages.
Again thanks for your help. If you are busy please do not bother to answer the PS. I am gewtting my mail so all is ok
Thanks again
Sam
I had it working pretty much straight away, OMA is another thing. Ultimately, we moved on from Exchange Mobile as it didn't offer real-time push capability (unless using SMS).
We now use Pylon Anywhere and couldn't be happier. Not only does it do everything you want, it only costs $654 US for five users. It works with Pocket PC, Palm and Symbian (amongst others) based devices.
I run an SMTP mailserver at home through which I can send my emails from whichever network I'm connected to (home ISP, office ISP, mobile GPRS, WiFi hotspot etc.). Naturally it's a secure SMTP server with simple username/password authentication.
On my XDA2 I used a little freeware email client called nPOPw which worked really well (fast, reliable, simple) to send/receive emails but I'm experimenting with PocketOutlook since it's easier to use with the Exec's keyboard and I thought that maybe things had improved in WM5.
But I can't get PocketOutlook to work with my mail server. It receives mail OK (from the same server with the same auth details) but it won't send through the server. I just keep getting prompted for SMTP auth username/password/domain info. Can anyone suggest a reason and solution? Thanks in advance.
nPOPw can send/receive over my WiFi network with no problems, so it's not a network connectivity or a DNS problem. My mailserver is Kerio on a Win2K box with a fully qualified host name. Everything works. Except POutlook.
I am trying to connect to my office server using IMAP over GPRS from my Universal.
It works fine when I am on my wireless network in the office, but then when away I switch all the connections over to using GPRS and it won't connect.
I have modified my firewall to allow incoming traffic on port 143 for IMAP, but am still getting nowhere, it just won't connect.
Something must be working right because I can synchronise my main mail account over the web via GPRS using Activesync on the Universal without any problems.
Any ideas?
its working fine here.
do you have a router? did you nat port 143 to the server?
can you use on the internal network imap?
It sounds like a firewall issue. Check what you have configured for outgoing ports on your firewall. You could be blocking the outbound data. I'm not sure whether IMAP uses the same port outbound as inbound, but it should be easy enough to check.
port 143 is for reading mail, you sent your mail through port 25 = smtp mail
most providers wil close inbound port 25, but (i have t-mobile) mail i sent is intercepted by their smtp server and send through their server. i have imap server and smtp server my mailservers ipadres but my outgoing mail is directed not through my server.
if you want to specific send your mail through yor mailserver you have to first make a vpn connection and then you can send through your own mailserver.
Port 25 isn't used by IMAP. Port 25 is used by the email server to send and receive email, and that is already configured and working I assume.
When applications connect via a tcp port, the server often responds on a different port. Therefore when you are opening ports on a firewall you often have to open the incoming AND outgoing ports (if they are different), in order to get an application to work correctly. That was what I was alluding to.
yep two ways
imap is sending over port 25 only reading mail on 143 (143 two ways open as you said)
graybo said:
It sounds like a firewall issue. Check what you have configured for outgoing ports on your firewall. You could be blocking the outbound data. I'm not sure whether IMAP uses the same port outbound as inbound, but it should be easy enough to check.
Click to expand...
Click to collapse
That is what I was thinking. I have port 143 on the firewall open both ways and it isn't logging any other issues.
I'm wondering if there are any restrictions on the server side (Exchange 2003 on Win 2003 server).
It's not such a burning issue, but in the future I would like to get setup so that I can connect to three accounts on my mail server (two using IMAP) over a wireless connection when around the office and then when away use a VPN connection to be able to get in over GPRS or 3G - having to reconfigure the connection for each account when away is a pain.
The IMAP virtual server needs to be running, obviously, and if I remember rightly you may need to enable it for each user, or group of users.
Have you checked the settings in the Properties of the users you want to login as?
Try to run a network sniffer like Ethereal (www.ethereal.com) on your server while trying to connect from your Universal. Maybe you get some useful information on what's wrong there...
.ox
Hi,
Thanks for the responses.
The IMAP service is running fine since I can connect to it without problems over the local network, I just can't connect coming in over the web.
Interestingly whilst the IMAP doesn't seem to want to play over the web, I can use activesync over GPRS to sync my outlook folders.
Now if only I could have 2-3 outlook style accounts on the Universal and use activesync to sync them, that would make life a lot easier.
We have twelve SPV 5000's at work and non of us tinkerers can get IMAP to work over GPRS or G3.....
It's taken us flippin ages to work out how to send over POP3 and GPRS although we could always receive fine.
Technical help from orange is less useful than my mum... and the help on the website is non-existent.
Good luck in your quest Brave Warrior. 8)
If you have a problem with SMTP on cingular wireless you may have to use cingulars mail exchanger
the address is : cwmx.com
this drove me nuts so I searched the intranet and found this solution.
If you are using Direct Push with mail2web there is no need to configure an SMTP...
Yes this is true except Im in Wm6 and HTML email is only supported under Pop/Imap, unless u have EXCHNG 2007
Hi All,
I wonder if anyone can help. I've done a few searches.
We run our own SMTP server and use authentication. Our Company Orange M600's can send and recieve email using WIFI no problem.
Recently (this year) sending email via Orange GPRS has stopped working. SMTP via WIFI still works and we are still using our SMTP server and authentication.
I have tried using smtp.orange.net but this still gives the same error. I'd prefer to continue using our own SMTP server.
Any help appreciated
Richard