ActiveSync has stopped detecting device - MDA II, XDA II, 2060 General

(Apologies to those who've read this elsewhere)
After shifting the location of my PC and plugging everything back in ActiveSync has stopped detecting my i-mate.
Things I have tried so far:
a) been through the steps of the troubleshooter
b) removed ActiveSync 3.7 and installed 3.7.1
c) did virgin install of AS 3.7.1 on different PC
All with no luck. AS resolutely refuses to detect my device. What can have gone wrong? Heeeeelp!

Do a soft reset in the device and reboot the pc, then try the hot synch again. It should work.
Should it not, here is the place to find out other options:
http://www.cewindows.net/faqs/t-shootactivesync.htm

Thanks, but tried all to no avail - getting quite depressed now! I had a quick look at your link but no immediate solution seemingly.
Happy New Year!

Well, I've just tried installing ActiveSync 3.7.1 on a third PC - still no luck. I'm thinking that maybe the problem lies with the device? Maybe I've killed a registry entry whilst being over zealous with something. Does anyone know what the registry entries are in case one has gone walkabout.
Otherwise looking at hard reset and if that doesn't cure problem I've got a very expensive phone!
Thanks

i've had several times that the xda was charching in the craddle,
& i got a removable usb disc in windows, that activesync didn't connect. What worked for me was play a little with the usb-connector in the PC or change it from usbport, so in my case it was some kind of bad contact,

You've probably checked this but I'm only trying to help:
From activesync go to tools/options/options and under 'When cradled' check USB is selected for sync connection.

Sync Problems
I had the same problems with ROM 1.03. I backed up, did a COLD BOOT then tried activesync, it worked. Then I did a restore and it still worked. I did notice one thing, I was playing with the notifications. I deleted some that I thought were redundant. Things wern't running well after I did that including the sync. After I restored, I didn't mess with the notifications except with the tool from ScaryBear.
Hope this helps,
Brandon

Brandon: Maybe you've given me the answer, thanks. It is entirely possible that I got overzealous with an excellent little program called Remover. I, too, have the ScaryBear notifications program but it seemed to leave a lot of notifications behind, so........
I'm just girding myself for a hard reset and then I will, as you say, leave the queue alone.
Plum: Thanks but yes, I had tried that. Also, selecting a baud rate and then selecting USB again to 'refresh' it.

Related

TyTn Crashing with weird messages.

Hi, my TyTn keeps crashing almost every day. This happens when I either leave the phone on charge over night plugged into the wall charger, or leave it plugged in to my PC over night via USB, or it's happened during operation during the day.
Basically the screen light goes off and when I try to open up an application like my contacts I get the following error message-
"the file MSCONTACTS cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore this file"
or if I try open Messaging
"the file MSINBOX cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore this file"
The most frustrating thing this is not the crashing, but if I received some smses and the phone crashes, after soft resetting my phone the received smses are lost, even the rescently sent ones have been deleted.
I was originally running the TyTn Rom, and am now running the JasJam, thinking it could be the Rom but this hasn't helped.
Anyone got any similar problems, but I guess more importantly a solution?
Thanks
Ari
backup contacts, hard reset,
don't leave the phone plugged in to PC over night via USB, use the charger instead.
do you have a third party message program in outlook ?
Thanks, I have synced my Contacts/Calender/Notes with Outlook 2003.
I'm not quite sure what other third party programs one can load in Outlook, what I do have though is a PlugIn for Outlook for Constant Contact.
What's strange though is after changing my Rom to JasJam I still had a problem, it only appeared a few weeks after the update though.
If that doesn't work what other solutions could there be?
Ari
ari79 said:
Hi, my TyTn keeps crashing almost every day. This happens when I either leave the phone on charge over night plugged into the wall charger, or leave it plugged in to my PC over night via USB, or it's happened during operation during the day.
Basically the screen light goes off and when I try to open up an application like my contacts I get the following error message-
"the file MSCONTACTS cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore this file"
or if I try open Messaging
"the file MSINBOX cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. You might need to reinstall or restore this file"
The most frustrating thing this is not the crashing, but if I received some smses and the phone crashes, after soft resetting my phone the received smses are lost, even the rescently sent ones have been deleted.
I was originally running the TyTn Rom, and am now running the JasJam, thinking it could be the Rom but this hasn't helped.
Anyone got any similar problems, but I guess more importantly a solution?
Thanks
Ari
Click to expand...
Click to collapse
It sounds like Your constant Contacts program isn't a signed application.
or maybe your last upgrade/update of it wasn't (a beta version maybe)?
Try uninstalling it and see if your problem goes away.
If you want to install applications that are not signed, you can make a change in your registry to do that. (Check the Wiki page)
Also the custom app fit4cat hermes tweaker (discussed in this forum and the wiki) allows you to toggle the ability to installed unsigned apps on/off.
That's the error message that appears on my screen when my TyTn crashes. Otherwise 90% of the time everything works. Today I haven't had one crash. I'm syncing my phone now and will plug it into the AC Charger instead of my pc overnight, but that I doubt will solve the problem since my phone has crashed during the day during use.

My Wizard has multiple bugs, need help solving

I understand that this forum is filled with developers. So I am hoping for some informed help. If you have any of these same problems please respond as well. I would like to know if these are isolated to my setup
I migrated from a cel phone and a PPC running WM2003/2003se. Mainly for the converged device, but also for the persistent storage. I run a small business, and and am very busy and rely on my phone and schedule all day everyday.
I have only had the wizard (MDA) for about 3 weeks and experienced odd problems since the first weekhttp://forum.xda-developers.com/images/smilies/eek.gif
. Unfortunately I did not buy new, so I am not sure if any of these are covered by warranty or not... I am just going to list the problems:
1) If I leave my phone plugged in at night to charge than by the time I wake up the phone will not come out of standby. I have to press the soft reset button to get the unit to work again. This happens intermittently
2) I use an alarm program so that the unit acts like an alarm clock. If the phone is plugged in at night, and does not experience problem number 1, than the alarm just won't go off. I turn on the phone and the alarm program is open, but it did nothing. If the phone is not plugged in than the alarm works fine.
3) Soft buttons. I have the registry set to remap what the soft buttons do. I use Agenda Fusion (Latest Version) so i have them set to open the calendar and the contacts to Agenda Fusions view of them. This works most of the time. On occasion the soft buttons just stop working except for running through the menus for reminders.....
4)The other day i went to take a photo, the camera said that it could not proceed because there was not enough memory. At the time I had 30 megs of storage free, about 12 megs of program free and about 900 meg left on my sd card...
5) Every so often the unit won't launch a program, it says that the exe is unsigned or not trusted. It works every other time though.
6) I use cLaunch. Every so often cLaunch disappears from the today screen. The only wat to get it to reappear is to remove it from the today screen from the today items menu, wait a couple of seconds and then return it to the today screen.
7) Every so often the unit stops recognizing the sd card..have to remove and re-insert
8) I use reminders for all my calender and to do items. Occasionally the reminder will go off for a certain item 24 hours in advance, even though the setting is correct in the item...
I feel like I am missing a few problems. But you get might point, WM5 is weird. All of the above can be corrected with a soft reset. But sometimes the problems show up multiple times a day. Causing me to have to soft reset in the most inconvenient times, several times a day.http://forum.xda-developers.com/images/smilies/mad.gif
I did not have these problems under WM2003. I have a friend who uses a Verzion phone that is similar to the wizard (made by a different company though, not HTC...it has an external antennae and that is where the stylus is stored as well) She and I were comparing phones today. Hers runs WM5 but she said that she has never experienced any of these problems in the 1 year that she has owned hers...
Is this an HTC Wizard problem? A WM5 problem with the wizards? Would it help if i installed on of the alternate roms that I read about here on XDA developers? I am considering a hard reset and starting from scratch but I don't want to go that route unless it is the only way. And if I do, I may just use one of those roms.....What does everybody think?http://forum.xda-developers.com/images/smilies/confused.gif
Sorry for the long winded post....
Seems like a software problem based on (1) and (2). Is the ROM an official ROM?
Re:
Hello Hanmin Thanks for responding,
Re Number 1. I just saw that some one else posted with that problem. So I will see if they have they same alarm program installed. I have wondered if everything is software related. Thats why I am hoping to see if others are having these types of problems, and if so, what programs they are using...
Re the rom...yes it the official T-mobile release, version listed in my sig.
Thanks again
New problem
I have just encountered a new problem:
While picking up my voice mail the system would not register my button pushes. Weather on screen or the hardware buttons. I could not interact with voice mail, nor could I end the call with the hardware button or the soft button....I had to reset the phone to end the call!!
How frustrating is that
Have you tried reflashing the original ROM? Being a used phone that would be the first thing I would do. It's going to wipe out all your data and return it to an "out of box" state, so i suggest backing up anything important and sync to your PC. If that doesn't work then you have a hardware issue but I'm willing to bet that should take care of it. You can find the original ROM on HTP's website. Good Luck
Thank you
Thanks for that suggestion....I am hoping to not go down that road, if I can help it. But I will do it if there are no other options. So If I may ask: How many votes does re flashing old Rom Get? And are there any other ideas?
Again Thanks. I am going to download the rom in case it does come to that....
wait...the phone dosen't wake up unless you push the small button on the top of the phone? That is not the default setting on the MDA, however it's acting naturally. Our phones go on a standby to save power. Click the battery icon in the lower right hand corner-->Click the Advanced tab--> uncheck Turn off device on external power
Misunderstanding....
When the phone is plugged in over night and reaches %100 charge some times it won't "Wake Up" even hitting the power button on top. The only thing that will turn it on is the "Soft Reset" button on the right side, beneath the IR sensor.
bump
no text
No text
Just bumping
It sounds like you have software problems - possible a corrupt notification queue - personally i would do a hard reset of the device - probably in the process of this i would soft reset before the t-mobile extras install - taking details of gprs, mms settings before this.
I would run the phone without installing software to see that its not a hardware problem. Then reinstall programs one by one and see how it goes. Some software like claunch is not made for wm5 so expect some glitches (i use claunch and get occ glitch)
If you dont want to hard reset check the notification queue for duplicates and rogue scripts using check notifications - attached - install via pc. Dont delete notifications important for system running - common duplicates are clock\calendar.
alarm problems
Hi,
frankly i had similar issues - less critical but annoying: alarm clock not waking me up, slow system, notification queue mess, difficult resets, camera issues, bluetooth a2dp skipping. I upgraded my Qtek multiple times, and finally i can say that 2.26 roms (i use molski's) are exceptionally stable and reliable. The problem is not Wm5, the problem is how buggy many released versions are. So, my suggestion: look to the forum, find roms that appear to have a reliable history, cross your fingers and...upgrade. Then, resist in upgrading to any rom that just came out and appear to be faster, cooler, nicer. Unless you have an issue to be solved, and you see 100 messages confirming that the rom is stable and does the job...
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
cameraddict said:
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
Click to expand...
Click to collapse
Write them down manually its the safest way - there are cabs available but often dont work.
GPRS - settings\connections\connections\manage existing connectons - settings should be here prob named t-mobile
MMS - go into messages\menu\options\MMS\servers click on prob t mobile again.
Thanks again!

HTC HD - Settings freezing my phone :(

Hi,
This is my first post here and obviously it's a problem related issue.
I have my HTC TOUCH HD, for about 1 week now.
Everything worked great, until yesterday, when i tried to install the following:
- installed the HTC Hotfix for responsivness, seemed to work fine.
- than i wanted my phoen call to be announced with voice, so i tried to findVoiceCommand (cracked, shame on me)
- downloaded something from this forum, that was posted on rapid share.
Oh Joy and than the problems started:
- It gave an error when installing
- than o n reboot, it toook waaay to long to boot up.
- than i tried to go into the settings to remove it.
Now, EVERYTIME i try to enter the settings, it just freezes, i can not access anyting any more, not even the upper power button, only taking out the battery will work.
Rebooting, i used total commander (thank God i had it installed before) to delete the startup link for voice commander and the entiere voice commander folder.
Now, unfortunate this did not do the trick.
Accessing the settings button will still freeze my HD (
I am very very very frustrated, do not know how to restore it to previous state. Pretty please someone can guide me what to do ?
Thank you in Advance.
ps: everything else seems to work fine, though
Do you think hard reset is the best way??
Yes, unfortunate, this was my only solution.
After digging for more than 4 hours, sleeping 4 hours, digging more hours, i gave up and did a hard reset.
(i even had to digg that up too )
Now everything is back to normal, BUT my weather application is not updating through GPRS / 3G any more, only through wireless.
There is no option for me to set it through what connection it should connect
(Only in coinnection manager, and there its set fine, i already tried everything, and internet seems to work, just fine)
sneila said:
After digging for more than 4 hours, sleeping 4 hours, digging more hours, i gave up and did a hard reset.
(i even had to digg that up too )
Click to expand...
Click to collapse
WIKI nr 32 of this page
Same thing happend to me. I have now managed to get back into my settings. I think there are two ways.
1. Use active sync to remove the program
2. I installed the 1.5 trail version (which doesn't run) but let me back into settings so I could uninstall MSVC and then uninstall the trail.
start up still seems a bit slow and the first time you press settings it is a little slow going in but after the first time it is fine.
The better option might be a hard reset but it isn't one for me at the moment as I have far to much stuff to re-install and setup. I really want MS voice commander but I am to scared to try and install any versions
sound like the program had a virus maybe
go to startup in windows explorer and remove the shortcut related to it. this will solve the problem.
Damn stop listening to people that quickly tell you to hard reset.
I had a similar problem in which i couldn't access Settings to remove the program that was causing it.
I connected the phone to ActiveSync and you can easily the program from there. Problem solved.
Another way to uninstall would be to launch the CAB file again (the one with the "bad" program). You will asked if you should remove the old version first, say yes, then cancel installation when it asks where to save the new version. Together with a soft-reset thereafter, in most cases it should work out ...

Hayalp! USB fails connect on boot, but OK in bootloader

With my x7501 I can connect in bootloader. Just flashed factory ROM, the Michy's 6.1 clean. In both ROMs I get the "failed to connect" sound from my PC in the fisrt boot screen, just when the red text disappears (and of course, then, nothing happens reagrding the connection). I can connect my wizard and sync.
Lately:
I installed Shantz Today Changer, uninstalled a dumb Minsweeper game (my four-year-old loves the OEM version). I've been having some PC issues, like dropping wifi every few minutes, Google Chrome crashed the OS so I uninstalled, and Quicklaunch icons show up funny occaisionally. My BT also isn't working, (Broadcom stack) software can't find the local device.
So whatever happened to "cable is stable"? Anyone up for a puzzle and kind enough to give me a clue?
Next steps: restore from Sprite Backup and keep popping out my card to exchange files (sneaker mail, anyone?). I'll probably live without Desktop Outlook until I get this solved, since I started using Flexmail and Pocket Informant, I can pretty much do what I need to do on the handheld and have to take it with me, but what a hassle (yes, I'm spoiled). I will try another PC, too.
Working for now
I waited overnight, let it reboot twice as per my nightly routine, this morning unchecked "Enable advanced network functionality" under USB-to-PC in the system tab of Settings. I have a funny feeling that anything I did didn't make a difference, since it all happened so early in the ROM loading process.
I hope the thread helps someone who runs into the same problem.
I am so tired of all the WTF moments in WM. I guess, no matter what, if you want it all, you have to fight for it and deal with the setbacks.

Problem: Messaging and ActiveSync on device won't start

I have an 8525 and have been running CRC's 13.4 ROM fine for several months. Today, a strange problem developed: When I try to open ActiveSync on the device, the program opens but after about 1 second it immediately exits (I am unable to change any settings). Messaging (pocket Outlook) won't even open.
Everything was working fine yesterday, and I didn't install any new programs since then. I will probably do a hard reset to fix things, but I wondered if anyone has a solution that will not involve a hard reset. I looked on the web and XDA forums, but couldn't find anything.
Thank you.
I've started having this problem too, twice in a row, after a hard reset. My Activesync does exactly what you describe.
The first time it did it, I ended up having to do a hard reset and then everything was fine.
Now it's done it again 2 days afterwards... sounds like it's fk-ed...

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