Database Users

Backup/Restore

I got the new version of sprite that fixes the SMS problem for restoring. I have restored my image and now my activesync mail is broke. No problem cause it will redownload the mail, I just have to resetup the parameters right??? WRONG.....When I try to reselect the inbox to sync, I get an error that it couldn't delete the old mail so it won't proceed. Does anyone know where those mail files are stored for activesync mail so that I can manually try to delete them?

Confirming that you had mail in your Pocket ActiveSync Inbox prior
to doing the backup? If so delete it now then do another backup and restore, that should fix it!

Do u still get this problems with the current 3.0 version of the back-up software?

Lost my Inbox and SMS. please help!

I'm not sure exactly how or when this happened... but I recently did a hard reset and a restore, I cannot seem to go to my inbox or even send sms from my contacts list.
The icon is still on the start menu but it does nothing.
any ideas?
thanks
Dino

Are you using sprite backup?
Try to upgrade the backup software.

i just use the backup utility of active sync.
i'll look into sprite backup thanks.
i ended up hard resetting and just reinstalling from scratch.
too about an hour and a half to reconficgure and resetup my phone.

You can solve this issue..
Just restore your old backup, install Sprite Backup 3 (make sure its not older than version 3) and backup your device using Sprite Backup.
Now, hard reset your device & install Sprite backup, then restore ONLY the SMS messages.
It shall work like a charm 8)

It happened the same to me but after making a backup. I just lost the access to my inbox and tried to send an SMS in the contact itself but noting. Not even receive them. Anyone can help so i cant have to install averything over again. My backup was just perfect ..but then this happened after restoring

Never use Sprite Backup earlier than version 3

I used the XBackup that comes in windows...

Imagination, what backup software you've used to make the backup ?
This case happens when you restore a backup, so did you make a restore?

Yes it hapened after i made a restore. I used Xbackup (the app thats already intaled in windows). I used it for the backup and for the restore. I made restores before and this doesn't happened. But this time i lost the inbox and sms.

aha, seems your SMS reception is dead now!
It happened to me once, when I did a restore. I was forced to hard reset my device
but before the reset, I backed up the entire device using sprite backup, and then I did a hard reset, installed Sprite Backup 3, then restored ONLY the SMS databases. It worked!
But for you, you are not willing to re-install your applications!
I saw a program that fixes this problem. It clears the SMS databases.
after that, you can restore only the SMS part of the backup.
I guess its named SMS CLEAR...
If I find it, I'll send it to you, dude :wink:

Ok thanks. I will try to find it. Hope it works. I will try sprite backup too. thanks

Your most welcome, dude
here I found it, its name CleanMail !
It fixes all the database corruptions in your SMS & wipe all emails & SMS messages, so be sure you have backup of all these databases.
you can get it from here:
http://www.spritesoftware.com/downloads/CleanMail.zip
pikaaaaaaaaaa 8)

Read the forum discussion about CleanMail here:
http://www.spritesoftware.com/forum/viewtopic.php?t=1141&highlight=cleanmail

First of all thank ezzkht for ur help. I realy thought tha this app will working after reading the forum. But...did't ddid the tric...after udse the app the in box and sms still does't worked. The only improvment that made was appearing in inbox You have a new SMS message, but no luck trying to open. After that i reeintaled the backup and used the app again but still no luck. I have to make an hard reset in the week end and reeinstall all over again and i will use a third party software for backing up. Thanks for the help

Oh am sorry to hear that
Well, its better to do a hard reset, since it seems that SMS databases are hardly damaged!
I advice you to install Sprite Backup 3.. its the best backup software ever!
I wish it will work out smoothly with you.
Cheeeeeeeeeeeeeerz :lol:

Solution for missing Inbox SMS Folder (and service)
Hello! I managed a solution to recover the the missing Inbox SMS Folder (and service) from a recovery by ActiveSync. The problem is that when we restore there is an active program that uses that service and therefore it cannot be restored. In my last try I unistalled Webis Mail, unchecked everything in "Today" and made a soft reset. Don't run the Outlook in the PC, if you use Jeyo Mobile Extender because this program acesses the SMS folder in the PDA. Do a restore, and when it finishes it'a all OK again. I was already preparing myself to do a Hard Reset to use SMS again! :lol: By the way what's the best ROM for Window 2003SE ? Thanks.

big problem with kjam, cannot remove app (among others)

the problem i have only showed today, when i wanted to sync my device with my laptop, i had an error message saying AS encountered a problem and cannot sync the device.
also when i want to install any app it ssays (unsuccessful installation) no matter what the app was.
the last thing, when i went to the remove software list, surprise, nothing was there, absolutely empty list (i still have all my apps installed and running).
what could be the cause for this? please help me here guys.

Certainly a program that screwed up the system. I would hard reset and reinstall trusted apps only...

thats exactly what i did. i had to hard reset the device despite all the information i couldn't save, just to get it back to work properly.
is there any app that allows me to back up & restore sms msgs? i lost more than 300 important msgs in this hard reset, & was really pissed off that i had to do it.

I use Jeyo Mobile Extender to synchronise them with Outlook.

sorry for reviving a dead topic, but i am constantly getting the error where it tells me uninstal unsuccessful, do you want to remove the application from the remove programs list? and when installing i get install unsuccessful, try again? click yes and same thing.
Do i really need to hard reset?

that's what i had to do, hard reset.
i couldn't find any other way around this problem.

I have the same problem even after a hard reset.
I'm unable to instal any application without the message: ....CAB Install unsuccessful, try another location.
Any ideas?

Cannot login to Google Account...

Earlier today I flashed Fresh 1.1 onto my phone.. I was having some issues with the Calendar syncing up so I unchecked the sync under Settings-Data Sync-Google and backed out of it. (this is where the problems began) I also went to Applications-Manage applications and cleared the cache/data out of the calendar, gmail and google apps. I have removed all of the sprint apps except nfl network (some before, some after Flashing 1.1)
Whenever I go back to Settings-Data Sync-Google or try to open up the market, gmail, calendar or any of the google services, it askes me to "set up my google account".. I click next and it goes to "setting up your Hero200" so I click sign in and type in my login info and I get the message: Can't establish a reliable data connection to the
server.This could be a temporary problem or your SIM card
may not be provisioned for data services. If continues,
call Customer Care. I do have a data connection because I browse on Dolphin, everything else works fin
I've rebooted, but not restored an earlier backup.. Does anyone have any suggestions? Thanks in advance and sorry for the long post...

are you on 3G or wifi?

WiFi, but I've tried it on 3g and it doesn't seem to make difference...

I read somewhere that someone manually set the APN for Sprint, does that make any sense to anyone?
I found this on another forum, can anyone confirm that this might help, or at least won't screw my phone up seriously if I try it:
"Is simple, but you need to be root and know how to play with the device: just delete the folder
/data/data/com.android.providers.settings and restart (before and after) and you can
use the wizard again."
http://code.google.com/p/android/issues/detail?id=3477

i'm not sure, but go to settings>about phone>system updates and try updating the Profile and the PRL. since you're rooted don't mess with the firmware or anything though.

Have you tried restoring your nandroid backup yet?

I updated the Profile and PRL and still no change. I haven't restored my backup, yet...
I'm seriously thinking about following the advise in the link above and deleting: /data/data/com.android.providers.settings and see if that helps.. If I do this and it still doesn't work, I can do my restore and try that and if all else fails, start all over.. Right?
Before I delete this file, I want to back it up on my SD Card, I just push it to the SD card, correct? The problem is, that I have no idea what's in that file, that's why I'm hesitant to do this.. If it does screw something up, a backup should restore this, correct?
Thanks!

Been there, done that, couldn't fix it. I'm convinced that doing the "clear data" for those apps is not a good idea.
I ended up restoring the Nandroid I took right before I cleared that info, then instead went online and changed my Gmail password. That forced me to run through the Google Account Setup wizard again, which actually worked fine.

Yeah, when I cleared that data it wiped all my contacts and everything... I changed my google password and I'm going to restore a backup and see what happens.... At least I should have my contacts back....

Ok, that worked (for now anyways!!) Thanks johnnythan!! I restored a Nandroid and it prompted me for my google password right away...
I'm still getting the calendar force close whenever it tries to sync (problem I was originally trying to fix) but I'll live with that for now... It seems to sync, but takes a couple tries after force closing...
Thanks, much better than starting over from a full reboot!!

have you tried flashing the unofficial modaco rom version 1.3a? If you flash it, and follow the instructions to clear the dalvik and boot cache it may take care of your problems.

I think I tried that in the Fresh1.1 PreKitchen and I don't believe it helped.. I'll defiantly keep that in mind if I have this issue again.. Thanks!

Recover contacts (and messages) after factory reset

Hi
yesterday I couldnt start my phone (S5360) anymore. Every time I tried it would freeze during the boot logo. So I tried a factory reset and it worked. But now of course all data has been deleted. Is there a way to get at least my contacts back (maybe my messages too)? Would it help to root the phone and let a recovery program such as Stellar run over the system folders?
I never used google to sync my contacts and didnt create any backup whatsover either....unfortunately.
thanks
Peter

SuperMesna said:
Hi
yesterday I couldnt start my phone (S5360) anymore. Every time I tried it would freeze during the boot logo. So I tried a factory reset and it worked. But now of course all data has been deleted. Is there a way to get at least my contacts back (maybe my messages too)? Would it help to root the phone and let a recovery program such as Stellar run over the system folders?
I never used google to sync my contacts and didnt create any backup whatsover either....unfortunately.
thanks
Peter
Click to expand...
Click to collapse
i don't think it's possible (easily). your contact saved in internal memory. any recovery software need raw access your media. maybe possible to create partition dump from recovery mode and do recovery to that image, but to really get all your data back you need a lot of work. my advice, enable sync to google contact. it's help a lot, especially if you have multiple android device or change your rom frequently.
btw, we already have Q/A section. better to put this kind of question in that section.

for the contact...you can make a backup easily by import your contact into your sdcard (*vcf file). thats the easiest method. for the sms, there are a lot of sms backup app out there. use your hand a little bit on google and you'll surely find it.