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Hi, I have been very happily using my XDA with a '3' SIM after unlocking it but as of this weekend, it stopped working. It will work with other network SIMs so I know the phone is fine. I called '3' but obviously they are not interested. Is it because of the IMEI? If so, I would like to find out how I can change it ... My radio was 4.21 so I downgraded to 3.23.00 and then tried XDA Manipulator but it does not show that option (flashes and dissappears) . I cannot seem to find Radio Stacks V4.06 or 4.10 anywhere ... any help much appreciated.
Details
<Wallaby 5.14, ROM = 3.17.03. Radio = 3.23.00>
How did you downgrade the radio stack, please give me the method used because I know many people will be interested, I have never managed it either.
Reference your usage of the sim from 3, I cannot see it being an imei problem, as you know the xda is not 3 compatable so it will be logging you on through a 3rd party network as far as I know. If the imei was blocked it would not work with any operator here in uk. Does the 3 sim work in another phone.?
I found GERMAN Radio Stack from this forum. (REF:http://forum.xda-developers.com/viewtopic.php?t=2185). The '3' network also uses O2 network. Have not tried '3' sim in another phone - will test tomorrow.[/b]
cruisin-thru said:
How did you downgrade the radio stack, please give me the method used because I know many people will be interested, I have never managed it either.
Click to expand...
Click to collapse
i have downgraded a few times, but i dont know if this method will work 4 u.
if i currently have a TMO stack, ill go to a ATT stack, then i can bak to an earlier TMO, or visa versa
i only tried this with ATTs and TMOs, never had the need to try other stacks...(or should i :twisted: )
It is possible that the phone has been blocked, I have had this problem with 2 phones that I bought as faulty, I repaired them only to find that the sellers had claimed on insurance then sold the knackered phone which had been blocked by the provider.
JUICEe - I am not brave enuff to go down that route given the dire warnings from this forum in moving from UK/Europe stacks to US ones.
crusing-thru - Given that XDA works perfectly ok with 02 SIM, and '3' SIM works fine in 3' phone, I believe its something about the '3' SIM/Network and not the phone that is preventing me using it in my XDA at this time.
Tx for the interest, hope you were able to downgrade using the German stack. It works fine with O2 SIM.
It is strange though that the sim was working fine then doesnt work in xda but still works in another phone. Have you tried an orange or t mobile sim in the phone? If you are positive that 3 uses O2 as a patch network then ignore this. Have you been to bootloader and inadvertently changed gsm to 900 only, if 3 uses an 1800 network this would explain it, if you havent been to bootloader then I have no idea and if as you said the people at 3 are not interested I would consider dumping them as a service provider.
"Hutchison 3G has agreed to share network facilities owned by UK operator mmO2 to ensure rapid time to market even before its own network is complete, with customers roaming between Hutchison's limited 3G network and mmO2's existing second generation network. Hutchison's right to let customers roam with at least one existing competitor's 2G network is part of the 3G license and enforceable by law."
3 have locked the SIM, must be in one of their phones or will not work, even though it uses O2 as a voice network. Seen this problem many times, and there is nothing you can do about it. Anyone who has made it work is just lucky, and 3 will get to you in the end.
Don't ask me why they do it as to me they are restricting their own business, cos if you use your own handset, you are likely to use it more. Just ask my girlfriend who just hates her nec 606 and hardly uses it!!
Hi,
Basically what happened was that O2 complained to '3'. People were getting the cheap tarriffs from '3' and using them in 2g handsets.
O2's opinion was those people 'should' be using O2 as their provider if they are just using the 2g voice part.
'3' realised that if this becomes wide spread, although they will still make a % off the voice call in profit (after paying O2 for using their 2g network), they wont be acustoming people to using any of the 3g functions.
Really they would be hindering the progression of users from 2g to 3g, which may end up costing them alot more ultimately.
In my opinion it was most likely O2 threatening to take action too.
Really their marketing stratedgy is to give out cheap voice calls, to get the 3 phone in your hand... then they bombard u with offers to try video calls etc etc eventually 'in theory' u get used to these services.. same old story.
I havnt monitored the message, but from what i can tell they are using one of two things to stop the phones working:
1) capability messages from the phone restricting the phone from completing authentification because it isnt '3g' capable. That could be done as part of the auth process, raising the required capability to 3g.
2) Using the SAT (sim application toolkit) capability to talk to the USIM and dissable it.
Although SAT and USIM are not actually compatible, you can talk to a USIM through a SAT phone with limited functions.
If they're using (1) your **** outta luck really. But if that were the case you would expect everyone to be knocked out within the space of a month max (when they update the hlr records). Did you just get your 3 card?
If its 2.. you may be able to try an OLD handset that isnt SAT capable, just to prove the point.
I'm leaning towards (2) because i do know that on many nokia's if u type a number as soon as you boot up the phone it will work.
Also if u leave a digit on the screen.. say 0 as soon as u end that call it will still work when u dial the next number.
Clear the digit and not type one quick enough and you gotta reboot before it'll work again.
Sounds like the nokia firmware blocks access to the sim for other processes, in anticipation of reading the KC and doing an auth when u make the call.
Toxic.
all i get is
"The 3G network is not available.
do you want to make a voice call instead"
what am i doing wrong?
o2 in coperate mode with 1.06 radio
cheers
Steve
Wot happens to sour cream when it goes off?
did u buy you exec from O2 on a contract and use the suplied sim card with it ?
yes
sorry miss read question
i used my old sim card
thats why then, your old sim is only 2g equipped, dont ask, its O2 there bein total [email protected] about it, aparently to use O2 3G you have to purchase an O2 3G phone which will come with the new sim called a USIM, most other networks actually sell these new sims or allow the older type to use the 3G dunno why o2 has to b awkward.
if ya dont wana use this new O2 sim of yours u send it my way :lol:
phone was an upgrade, so have not got a new sim just my old one that i have had for 4 upgrades now
get onto o2 then n see what they say, you'll probly get screwed over n told to fek off but there bound to get enough complaints sooner or later to make them start selling the usim in the shops...
definately need a new USIM (with 3GP towards the end of the sim number).
Also check your predicted UMTS coverage online.
nah just phone o2 up and say that the sim card you have isn't compatible with the exec, and that they provided the upgrade, they should have checked that it was compatible, so essentially either they replace the sim free of charge, or you send the phone back.
tbh, it shouldn't even get that far, just by saying that you want to make 3g calls and that your sim card is not compatible with 3g should be enough for them to send you out a replacement. After all, they are always giving sim cards away for free, payg granted, but surely they will look after their contract customers better... at least they did for me a few years back when the Nokia 8210 was all the rage and my old sim card then refused to work with it, they sent out a replacement free of charge, arrived next day too.
Assuming you're in the UK o2 will provide you with a new 3G sim card free of charge - all that is involved is to port your account to the new card (occurs within 24 hrs after you arrange it) - your phone will be fully operational (minus 3G obviously) up until the transfer to the new sim card actually occurs.
The o2 upgrade procedure very clearly states that all customers upgrading to a 3G handset should be given a new sim card - that applies to o2's own retail stores and o2 online - if you got it from a third party company (P4U, Carphone, MobileShop etc) they may insist you charge.
There are actually pretty good system reasons why they do not just enable 3G on existing sim cards (which in theory is possible) - it's to your benefit to get the newer simcard as it has minor improvements to make them more future-proof.
Hope this clears things up
Assuming you're in the UK o2 will provide you with a new 3G sim card free of charge - all that is involved is to port your account to the new card (occurs within 24 hrs after you arrange it) - your phone will be fully operational (minus 3G obviously) up until the transfer to the new sim card actually occurs.
The o2 upgrade procedure very clearly states that all customers upgrading to a 3G handset should be given a new sim card - that applies to o2's own retail stores and o2 online - if you got it from a third party company (P4U, Carphone, MobileShop etc) they may insist you charge.
There are actually pretty good system reasons why they do not just enable 3G on existing sim cards (which in theory is possible) - it's to your benefit to get the newer simcard as it has minor improvements to make them more future-proof.
Hope this clears things up
Hi
I had to ring o2 to get a 3G Sim card and it was F.O.C, or you can go in to any o2 shop and pay £4 for a sim if you dont want to wait 3 - 4 days
@ nosdrahcir
never knew that, but I suppose it makes sense, as then it means that the customer will have not have to ring up if the old sim card is not compatible, but then again, I think they don't send new ones on upgrades to save money, and only send out replacements to those who actually need it.
in 3 years of owning an XDA this is the first time i have had to post a problem, i usually just read other posts to solve them.
Thanks to everyone who replied
got it sorted now
phoned o2 and they are sending me one out today
what happens to sour cream when it goes off??
Guys,
I am SSOO depressed.
I moved to Turkey for a few months and the the same SIM that I previously used which is local turkish displays NO SERVICE. Even the Orange sim that I have used with my exec in my country AND in this country in my last trip isn't working anymore. I also have my old PDA2K with me here that is working perfectly with all SIMs. It's just that my Exec doesn't work anymore, so it's 100% gotta be an hardware problem.
when I click to search for networks I get the 3 turkish networks. however when i select my sim network or any other for that matter, nothing works. it just gets NO SIGNAL.
I tried to hard reset the device in hope that some program may have causd the problem but that didn't work as well. Even bare setup leaves the phone with no signal.
I may be wrong here, but I think my theory makes sense. I think that the internal Antenna is disconnected or isn't functionning, hence why it succeed to read the very mute GSM providers list but is unable to transmit a signal strong enough to communicate with them.
My O2 exec was bought by a guy who sold it to me from the UK. O2 will never service this machine since i didn't purchase it from them as well as I already flashed my rom and running JJ rom ever since I own the machine which is back 5 months ago.
Needless to say if you peole are like me you will understand my feeling. I feel like an inpotent without the phone and do not like to purchase a cellular phone and go backwards in technology.
If someone can enlighten me on how I may try to fix the machine myself or otherwise someone can fix it for me that would be so great.
In hope for help,
Tommy
Man that sucks, I feel your situation. I would be upset w/o my Universal as well. Here's a link to the service manual:
ftp://xda:[email protected]/Universal/UNniversalL_Service_Manual_CONFIDENTIAL.pdf
Maybe you could try disassembling it to check the attennas for contact? To get to the attennas doesn't seem that hard.
Re: SSSOOO depressed !!! My Exec phone doesnt work anymore :
Did you register the IMEI with your Telco?
Read this topic:
http://forum.xda-developers.com/viewtopic.php?p=318527#318527
Richard
Re: SSSOOO depressed !!! My Exec phone doesnt work anymore :
mobiler said:
Guys,
I am SSOO depressed.
I moved to Turkey for a few months and the the same SIM that I previously used which is local turkish displays NO SERVICE. Even the Orange sim that I have used with my exec in my country AND in this country in my last trip isn't working anymore. I also have my old PDA2K with me here that is working perfectly with all SIMs. It's just that my Exec doesn't work anymore, so it's 100% gotta be an hardware problem.
when I click to search for networks I get the 3 turkish networks. however when i select my sim network or any other for that matter, nothing works. it just gets NO SIGNAL.
I tried to hard reset the device in hope that some program may have causd the problem but that didn't work as well. Even bare setup leaves the phone with no signal.
I may be wrong here, but I think my theory makes sense. I think that the internal Antenna is disconnected or isn't functionning, hence why it succeed to read the very mute GSM providers list but is unable to transmit a signal strong enough to communicate with them.
My O2 exec was bought by a guy who sold it to me from the UK. O2 will never service this machine since i didn't purchase it from them as well as I already flashed my rom and running JJ rom ever since I own the machine which is back 5 months ago.
Needless to say if you peole are like me you will understand my feeling. I feel like an inpotent without the phone and do not like to purchase a cellular phone and go backwards in technology.
If someone can enlighten me on how I may try to fix the machine myself or otherwise someone can fix it for me that would be so great.
In hope for help,
Tommy
Click to expand...
Click to collapse
Your antenna should not be the problem as you can see the list of operatots on your Exec.
To be shure it is the hardware problem try to do this:
1. Remove SIM card
2. Try to make an emergency call (not sure how :? )
If you succeed in doing the emergency call - this appears to be a network barring problem that mentioned above in this thread.
thank you all for replying to my post !!! this is appreciated.
it seems the mistery was solved, when i talked with a turkish friend before reading your replies. Well the mistry wasn't solved, but i know what it is.
STRANGE country. The Turkish Telecom blocks some machines (IMEI) that you bring from overseas !!!
It's like a gestapo. Truely amazing unbelievable thing.
You see, the Turkish government instructs to block all IMEI that were not purchased in Turkey and use a Turkish sim card. The result is that if you bring you own mobile phone from anywhere in the world into Turkey and try to insert a Turkish sim card into it, the turkish goverment will block your machine! you can't even use your origin country SIM anymore after they do that!!
They Lock the IMEI so that you cannot use it with any cellular provider! Why? Because they assume you're Turkish and brought a phone without paying taxes in turkey. Would you ****in believe it?
I also carry a PDA2K and this one still works with a Turkish SIM, but I guess it may be blocked as well soon. People I talked with told me they have heard of this rule but have never seen anyone get hurt from it by getting his phone blocked.
So if you're a turist and thinks about using a Turkish prepaid SIM or any kind of SIM, think twice. within days, weeks or months, your phone will be useless here. My Turkish SIM card worked fine last visit a month ago, but it doesn't anymore.
Now if I would ask how I could change the IMEI that would be considered illegal because many want to do so because they are thieves, but legitimate people who got their phone blocked by a obscene Turkish laws has nothing they could do about it, even if they aren't Turkisj.
My friends talked with the Turkcell for 30 minutes and there was nothing they could do, they said it's a state issue and that only within a week time it will be in their hands so i would be able to go to their service center and show my passport. What a country!
Well, I've had my phone for about 8 months, and so its first major fault has developed. As of last Friday, it will no longer connect to the 3G network, and barely hold a 2G connection. Wifi/GPS radios are fine, so I'm guessing something with the internal aerial has gone screwy. Reflashed with original t-mob roms which have had no effect, back to WM5 (eugh) and still the same.
Had to laugh at T-mob though, they wanted me to hunt out another 3g t-mob subscriber to try their sim, and try my sim in their phone. Either that, or visit a T-Mob store. Grrr.. Managed to loan a Tytn off the boss for a couple of days, my sim goes straight to HSDPA so deffo the ameo. So T-Mob are having it back for a few days to try and resuccitate it back to life, fingers x'd its back to a state where it looks like its not been furkled with too much.
I could have taken it to a t-mob shop for them to send off, and helpfully they would have sent me a txt when it was ready for collection - as I then pointed out to the nice lady on the phone, how would I receive said message when my phone is AT YOUR FRIGGING SERVICE DEPARTMENT. Poor show from T-Mob, but what was expected. Still, at least I'm not completly off the grid at the mo.
Oh, and I had Radio 1.5 and WM 6.1 image on the phone at the time, and it was during a voice call the phone rebooted and then wouldn't work, so i'm guessing somethings maybe overheated and gone pop...
Digital.Diablo said:
Well, I've had my phone for about 8 months, and so its first major fault has developed. As of last Friday, it will no longer connect to the 3G network, and barely hold a 2G connection. Wifi/GPS radios are fine, so I'm guessing something with the internal aerial has gone screwy. Reflashed with original t-mob roms which have had no effect, back to WM5 (eugh) and still the same.
Had to laugh at T-mob though, they wanted me to hunt out another 3g t-mob subscriber to try their sim, and try my sim in their phone. Either that, or visit a T-Mob store. Grrr.. Managed to loan a Tytn off the boss for a couple of days, my sim goes straight to HSDPA so deffo the ameo. So T-Mob are having it back for a few days to try and resuccitate it back to life, fingers x'd its back to a state where it looks like its not been furkled with too much.
I could have taken it to a t-mob shop for them to send off, and helpfully they would have sent me a txt when it was ready for collection - as I then pointed out to the nice lady on the phone, how would I receive said message when my phone is AT YOUR FRIGGING SERVICE DEPARTMENT. Poor show from T-Mob, but what was expected. Still, at least I'm not completly off the grid at the mo.
Oh, and I had Radio 1.5 and WM 6.1 image on the phone at the time, and it was during a voice call the phone rebooted and then wouldn't work, so i'm guessing somethings maybe overheated and gone pop...
Click to expand...
Click to collapse
Let's hope they give you a new replacement since it is still under warranty. Who knows, may be even a 7510?
Digital.Diablo said:
Well, I've had my phone for about 8 months, and so its first major fault has developed. As of last Friday, it will no longer connect to the 3G network, and barely hold a 2G connection. Wifi/GPS radios are fine, so I'm guessing something with the internal aerial has gone screwy. Reflashed with original t-mob roms which have had no effect, back to WM5 (eugh) and still the same.
Had to laugh at T-mob though, they wanted me to hunt out another 3g t-mob subscriber to try their sim, and try my sim in their phone. Either that, or visit a T-Mob store. Grrr.. Managed to loan a Tytn off the boss for a couple of days, my sim goes straight to HSDPA so deffo the ameo. So T-Mob are having it back for a few days to try and resuccitate it back to life, fingers x'd its back to a state where it looks like its not been furkled with too much.
I could have taken it to a t-mob shop for them to send off, and helpfully they would have sent me a txt when it was ready for collection - as I then pointed out to the nice lady on the phone, how would I receive said message when my phone is AT YOUR FRIGGING SERVICE DEPARTMENT. Poor show from T-Mob, but what was expected. Still, at least I'm not completly off the grid at the mo.
Oh, and I had Radio 1.5 and WM 6.1 image on the phone at the time, and it was during a voice call the phone rebooted and then wouldn't work, so i'm guessing somethings maybe overheated and gone pop...
Click to expand...
Click to collapse
I had the same problem. It turns out that t-mobile's signal strength is not up to much in many areas. I was about to return my ameo for the third time (they insisted that it was the ameo at fault) but when I learned that it was t-mobiles' rubbish comms, I held on to it for a few weeks. Yesterday, I tried to make it sim-free and bricked it. Makes a lovely paperweight until someone can come to the rescue!!
Hi I have a x7501 so how do you get 3g to work and what plan from t-mo do you need?...Thanks...TJ
TrekkerJmm said:
Hi I have a x7501 so how do you get 3g to work and what plan from t-mo do you need?...Thanks...TJ
Click to expand...
Click to collapse
If you're talking about 3g for T-mo in America and not Europe, I don't think they have 3G as yet but they do have EDGE which is 19,99 unlimited. And now they carry a 99.99 unlimeted voice, text and sms, plan. Hope this information helps. Oh and you posted the question in the wrong thread.
Well, it would appear that the mobo or a radio chip has been replaced on it. Its due back tomorrow I think, but the repair companies website indicates what whilst the serial number is the same, the IMEI is different.
@ Bishee, I was pretty certain it wasn't the network at fault, as it was the same wherever I used it, and at home and work, I get a good HSDPA signal (sometimes dropping back to 3G when the networks congested). And it didn't change for the 3 or 4 days before it got sent back to t-mob.
@ Trekkerjim - If your not in the US (although given the model number you quote, seems to indicate this) it should work with 3G from the off, however you must have a 3g capable sim card (I've seen this a few times) and you must make sure the radio is set to the correct frequency (or auto). For people in the UK on t-mob that don't have the settings, I posted up a cab somewhere on the ftp xda site which configures the settings correctly.
Anyway, fingers x'd its all sorted now, so I'll let you know how it looks once I've gone through the fix process (olipro unlocker, WM 6.1 e.t.c. )
I got my 7501 up and running on Rogers 3G with the help
of one of their techie sales type,it's working fine with a
pay-as-you-go simcard.
Phone's back, and I'm not sure if its a replace or refurb - the job notes say a mobo swap and also unit swap. I can confirm that the case is all new and shiny and the screen printing on the case is all back to 'new' condition.
Came back with Radio 1.50.00.00
O/S Build: 5.2.1620 (Build 18125.0.4.2).
ROM 2.35.110.4
If anyone wants this version (UK T-Mob), send me the distructions on how to extract the rom from the phone and I'll sort it out - you have until PK4 arrives
I'm starting to lose the will to live at the moment as i've got a bit of an issue with using my phone on the o2 network at the moment.
I'd be really grateful, therefore, if the folks with a Touch HD on O2 could do a quick test for me to see if it is just a handset problem or an O2 issue. The full story is outlined below, but you don't have to read it and can skip straight to the test at the end if you want!
My phone worked fine for 2 weeks and hasn't worked since there was a local network outage on o2 on Thursday of last week. After this, the phone will only work when i'm in a 3G enabled area and won't work when i'm in a 2G area (a bit of a pain as i live in a 2G area).
I've been trying to track this issue down.
Here are the tests that i've done so far
An old but still active o2 account works fine in k750 (2g only phone) at home location
Sim card from old O2 account doesn't work in touch HD at home location
New sim card hasn't worked in home location (2G area) since last Thursday
New sim card seems to work elsewhere in 3G locations (although some dropped calls)
If you put phone in GSM only mode when you are in a 3G area you get a signal but can't make or receive any calls
new sim card works in k750 (2G only phone) at home location
Sim card from wife's orange phone works fine at home location (although it is an orange 3g area).
Conclusions
1) Phone is broken
2) O2 local transmitter is broken or no longer will 'speak' to the touch HD since the network outage on Thursday
However, i've come across other people on the O2 network with the same phone (see http://forum.o2.co.uk/viewtopic.php?t=15778&start=30) in another part of the country and they are having the same issue, so this has got me thinking of 1 final test before I return my phone.
*************
The test bit starts here
*************
If you are in a 3G area can you switch your phone band to GSM only. After doing so can you still make and receive calls/texts?
If you are in a 2G area can you make and receive calls/texts?
Really appreciate any help you can offer here guys, as this is taking over my life at the moment.
Spud
I've got an Orange Touch HD, unlocked by "Unlock Now", and being used with a 3G o2 contract sim.
Switching to GSM leaves the phone entirely operational, and is generally advised anyway to save battery from band switching in marginal signal areas.
I can't test the 2g only problem as I am swamped by 3g where I live.
I very much expect that the phone WILL work in a 2g area as it has to have the 2g fallback if 3g fails.
V
I live in a 3G area and work in a 2G area and my phone works just fine in both, albeit the slow downloads you would expect in 2G. I'm on O2 with an HD that I bought independently of the contract.
Mine works just fine in non 3G areas on O2 with a recent O2 SIM, can even go from 3G to 2G and back again mid call without any problems. Haven't tried switching 3G off (bit late to be calling anyone tonight) but don't see any reason for it to fail. Have you tried a hard reset?
Thanks guys, really appreciate your input.
I've done all the hard resets and everything and the situation remains the same, the phone will work in 3G areas but not 2G ones, so it will be returned and hopefully the replacement phone will be okay
I live in an area where i'm just on the edge of 3g reception and for the last couple of weeks or so I have been getting calls dropped whenever my phone switches from 3G. I can sometimes get a few seconds of talk time before it drops but if I switch to GSM instead of auto I can't connect at all.
I've had this HD on O2 since December, from mobiles.co.uk, and have only recently started experiencing this problem.
My replacement phone has arrived and now works as it should.
Murph1 - seems like your phone has developed the same fault as mine, so it will need to go back to HTC or get it fixed via CPW
HD TOUCH very dissapointing....any results after repair anyone?
i can tell you that i have purchased a hd touch (around a month ago) and to be honest im not impressed at all….no matter where i am i do not get full signal, i was told that this may be the lack of 3g in my area, so i took it to carphone warehouse, they changed a setting…..and i still have no signal……….i have around 20 photos and 10 songs on the memory card, and already the phone is “lagging” and glitching……….the battery life is pants, it has to be charged every night……also when starting the phone its takes at least 3-4 mins until i can touch a key and the hd touch will recognise it! really is rubbish, so much that ive returned it today for repair, hopefully it will be sorted, but i cant see how they can make the battery life longer, the software faster and the signal better???? my advice is get an iphone (the exact comment i got off of a carphone warehouse employee when i took it in for repair today) but ofcourse apparntly i cant do that as im outside of my 28 day return period….hope this helps,
joe.....oh im on o2 aswell : ( my postcode is s81 (worksop, notts area)
Same problem - PLEASE HELP!?
I have a Touch HD on O2 - through Mobiles.co.uk.
It was working fine originally for 2 weeks - then suddenly I have very low "H" reception in my house (my old phone shows loads of reception with same sim card). If it switches to E or G receptions - even if I have loads of reception, I can't sent a text or call, or receive calls. I've even sat there at work, with 4 or 5 bands on E, and then tried to call myself from my work phone - it goes straight to voicemail.
So it seems that my phone will only work on "H" band/reception. Is this the same problem? I have tried contacting HTC support and hard resets..
Please can someone help?!
Thanks!!!
Does anyone have any idea? Please!! It's doing my head in!
When I first received the phone I found it to be laggy and not very responsive.
I am currently using Dutty's Extreme 2.6 ROM and Radio 1.13.25.24 and the phone runs like a dream.
The device is very fast and responsive. The reception is very good and the GPS fixes in about 10-15 secs. The best thing is that I used the phone for 5 days without charging and it still had 20% charge left at the end (i did not use TomTom in this period).
I am in the UK and I am on the O2 network.
Hope this helps.
The 5 days test came from Dutty's Extreme 2.5 ROM not 2.6.
So how does a radio really work? I think mine is actually faulty though, as it won't connect via E or G bands. Did you have this problem before you upgraded the radio and rom?
nhudgell, your error seems the same as mine. I would be able to make/receive calls in a 3G/H area, but it would go straight to voicemail in a E/G area.
If you are within 28 days of your purchase, return it for a replacement, if not, you'll have to go to a carphonewarehouse to send it off for repair.
P.S. i updated my radio on the phone that had the error and it made no difference at all, so i assume that it was a faulty GSM module in the phone
Sounds like I need to return it then (I'm over 28 days) - so I need to go to Carphone Warehouse? Can I not go straight to HTC and use their warranty?
Another one to get unlucky
Hi all
I have a touch HD which I bought off ebay(oh dear I hear you cry !). I love the phone, but like you had the 2g 3g prob. On 2g I can make calls (if I try and try again and am patient with the long connect time )but cannot receive calls they go straight to answerphone.
I found that with a virgin sim(I had an old one that still works) the prob vanishes and phone works fine in 2g or 3g.
But with any O2 card: mine or a new sim I got(to try and fix this) and my wifes I get the same prob.
Did your phone replacement solve the prob.
I spoke to O2 and they think its a software vs phone software issue, and said that they dont sell/support that handset and I checked its not on their website.
Did the replacement phones solve the issue is all now OK??
Any feed back gratefully received !
Simon
The Story continues....
OK here is the latest.
I spoke to Spud_work & Nhudgell who had this prob and they both confirmed that
A) They had replaced the handset
B) Problem had gone and so far had not come back.
(thanks very much for the prompt response and help guys)
So I called HTC and told them this - I found someone that was interested.
He said that he will look into what the repair people say and then I can update on here.
Just keeping fingers crossed that they CAN fox this as they did for others !
Final Update
Spoke to HTC and they agreed to fix. This required me explaining about the postings on here and what other people had done. I sent the phone back and it was back with me within one week the prob was fixed. I believe that they changed the main-board. They said that they had never heard of this prob, but I pointed them here !
Anyway if anyone else gets this same prob - send the phone back ! That worked for me !
Having said all that I now have a new and even more unusual prob - with the back light - looks like the phone might be going "home" again !