Related
i want update radio update but its locked at %10 then i restarted
and i want to enter bootloader but nothing come to screen. no power no bootloader!
how can i solve this problem...
albetratz said:
i want update radio update but its locked at %10 then i restarted
and i want to enter bootloader but nothing come to screen. no power no bootloader!
how can i solve this problem...
Click to expand...
Click to collapse
You should have read the instructions before trying the upgrade. ROM upgrade goes first, then the radio stack. I don't know if there's something you can do yourself to fix your device, or if you need to have it reflashed by your supplier. Anyone else?
bamse said:
albetratz said:
i want update radio update but its locked at %10 then i restarted
and i want to enter bootloader but nothing come to screen. no power no bootloader!
how can i solve this problem...
Click to expand...
Click to collapse
You should have read the instructions before trying the upgrade. ROM upgrade goes first, then the radio stack. I don't know if there's something you can do yourself to fix your device, or if you need to have it reflashed by your supplier. Anyone else?
Click to expand...
Click to collapse
Hi,
Seems like you are another of the many victims who got problems
after trying to upgrading new ROM & Raidio stack. Hope you still
got that warrant and get it replaced with a new one. Otherwise
you might have to try what some crazy guys do here trying to fix
it by doing all sort of bootloader etc.. Hope those who are trying
to get the upgrade ROM and Radio stack be very careful and make
sure your device are from the same supplier or distributor where
you got the new upgrade. Otherwise it will be screwed. Dont learn
your lesson the hard way.
same problem here.
i've got the O2 NL XDA
downloaded the 3.15 and radio updates from O2 NL website
installed updates as per instructions
1st update went without a hitch
2nd update totally screwed my xda.
now it takes a long time to start up, and when it does it just displays a white screen with a blue taskbar.
tried the bootloader way of flashing the rom, but still no luck
luckily I can send it back in to O2 to have it fixed.
I may try to do it by backup up another XDA, and reflashing mine.
Same prob with me..
I've got exactly the same problem. I downloaded the Rom update 3.15 and the new radio update. First I installed teh Rom update and after a hard reset I "installed" the radio update.
While updating the XDA hang and I waited for about ten minutes to see if the XDA was really hanging. I gave the XDA a hard reset but then the XDA didn't work anymore (white screen and blue bar on top).
I can still access the bootloader. I installed a Rom from a XDA which still works. Still no difference. When I tried to write the Radio rom to a sd-card I got that message that I have to connect one or another RS cable.
The XDA still doesn't work anymore. I have contacted O2 but they told me that they couldn't help me because they can't find my IMEI number in their system. I contacted the company where we ordered all the XDA's but I still don't have an answer.
Thank you O2 for being so nice with not helping me out with my one week old XDA without any scratch. I hope my XDA could be replaced as soon as possible since the XDA will not sold anymore when O2 changes to Telfort !
If you can make the ROM update work, you should be able to install the corresponding radio as well.
Try this:
1. Make sure you have the latest version of ActiveSync (=3.6)
2. Make sure the battery is fully loaded.
3. Extract the ROM update and Radio update to different folders.
3. Connect the cradle to AC-adapter and computer.
4. Put the device in the cradle and make sure it connects to ActiveSync.
5. Run the ROM installation application. Should take 5-6 minutes.
6. Run the radio installation. IMPORTANT: When you are prompted to remove power supply, pull the power plug from the cradle. If you do not disconnect power, the update will fail. I think this update took a little more time than the ROM update, and the device may seem "dead" for a while.
Good luck!
Hy Guys.
Are there any news about the problem flashing the XDA?
Tried last night to update my XDA to the last Qtek-Versions (ROM 3.16.52.....)
ROM Update works fine, but after the RSU Update the phone didn't work any more.
Have the same white screen with the blue taskbar and the little keyboardicaon down the right side.
Entering Bootloader mode there comes the Error Message "GSM Error"
Nice screen is the qtek "Booting Screen".
It shows
G <empty>
R <empty>
3.16.52
Hope there are any other hints to resolv this problem.
Have anyone got some experiences with sending it back to O2 with an "unoffical" Softwareversion?
Or is there any posibility to change the ROM Version to an old (original) O2-RomVErsion?
Thanks for any help....
Regards
Stefan
Hi Stefan,
I would suggest to try upgrade you device with any XDA ROM version by bootloader's CE to SD backup/restore and after try again to upgrade RUU by PC.
I know that upgrading/degrading by bootloader is the more safety way to do it.
Regards,
Riccardo
Riccardo said:
Hi Stefan,
I would suggest to try upgrade you device with any XDA ROM version by bootloader's CE to SD backup/restore and after try again to upgrade RUU by PC.
I know that upgrading/degrading by bootloader is the more safety way to do it.
Click to expand...
Click to collapse
SD-Card Writer just orderd
But I don´t know if it will work. Since the Bootloader says GSM Error, I think there will be no other posibility to restore it.
Let´s wait for some days, hope and we will see.....
Stefan
Hello All!
I just got an XDA that has the oldest version of all three components. I was browsing the rom cooker last night and also found a RSU for 4.21 that i thought i could install (activesync install exe)... Oh boy what a mistake!
So now, after the "programme B" update that was in dutch was completed, i got a continuous pop-up in dutch that came up and stayed on every boot. I managed to remove the items from startup and i dont have that problem any more, but my radio does not work at all, and i cannot connect to active-sync to go back or try another RSU!!! It just seems that the usb on the device is messed up, as the PC tries to connect when i cradle it.
I believe my problem is that i did not use programme A first? i only discovered that program after screwing up the wallaby...
I am on my way to buy an SD card now to aid in the disaster recovery. In the meantime, if anyone would be so kind as to reply with a suggestion for fixing it, and how to properly update the components, i would Greatly appreciate it!
Thanks in advance, and i love the forum! Look foward to spending lots of time here
OK, so i found the GSM error thread and followed the instructions, but when trying to upgrade the RSU, i get the error: "Upgrade Failed! hit ok to reset device"
Any suggestions?
All Fixed! From zero to hero in a day!
gazorp said:
All Fixed! From zero to hero in a day!
Click to expand...
Click to collapse
How have you fixed it?
Maybe we can update the instructions....
Stefan
I followed the instructions here: http://wiki.xda-developers.com/index.php?pagename=Wallaby_HT_GSMError
The only difference is that i did not copy to the startup folder and ran the update manually from the windows directory. Allowing the upgrade to run on startup always caused a problem like you described
Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Did you do soft reset
alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...
Hi Nik
I have tried just about every kind of reset, nothing has worked.
Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon
You have not posted in the wrong forum look at my signature!
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.
Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon
Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon
what is ur bootloader screen says now?
IPL...
SPL...
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.
oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon
bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...
Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7
Hey guys, firstly, apologies if this post is in the wrong place.
i think i have made a massive mistake and am really hoping someone here can offer a solution. I installed hard spl, and went in search of official roms to try out. i installed this rom RUU_Leo_Dopod_CHS_1.70.706.0_Radio_CRC_Signed_15.3 2.50.07U_2.07.51.22_2_Ship.exe
from a link from one of the stickies in this section. i didnt see any obvious problem with doing this, but maybe i just have no idea what im doing. neway, no when i try to boot the phone up i get a message in red writing saying 'your rom isnt customised for your hardware. please reflash the proper rom code or contact the service center'
what can i do. is my phone bricked? how do i flash back to a compatible rom if i cant get an active sync connection?
ne help would be really appreciated guys. feeling slightly desperate here
turn the phone off, hold down 'vol down' and turn it on and you'll get to the bootloader. plug your usb in and it'll change from serial to usb. then flash as normal and think carefully next time
Same problem here. Just enter bootload, flash other radio, then flash other rom...
phew, thanks a lot guys. worked perfectlyjust out of interest, why didnt that rom work?
Don't know but I don't try non-WWE stock ROMs - I only use custom ROMs these days or stock ROMs from my region to be on the safe side...
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
What radio (if any) have you flashed? Check the ROM's dedicated thread you want to flash and see if the radio is compatible.
Im betting you've flashed the wrong radio
take the rom it was shipped with, name the nbh file to LEOIMG.nbh, copy it to your sd card and go into bootloader.
it will flash your old rom and should overwrite the old radio.
DN41
I installed Radio 2.06.51.07, which was recommended as far as I know.
I tried to install every "official" rom that I could find, but no matter if I apply them via SD card, USB or .exe, the install never finishes.
Tried to install just the OS without a radio and that worked, so I'm almost sure it is somehow radio related.
Now the problem is that I can't even send it to T-Mobile, because I there is no way to get rid of HSPL. BTW, it's the german T-Mobile we are talking about, not the US one. Is there a chance they won't notice the HSPL...?
so flash this one over sd-card: german t-mobile 1.72
what about performing hardreset? does the phone boot?
DN41
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
djchubbs said:
Im betting you've flashed the wrong radio
Click to expand...
Click to collapse
any way to repiar radio side as flashed wrong radio ??
flanders3 said:
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
Click to expand...
Click to collapse
same happen with me,,,
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
I have exactly the same problem.
I believe radio hardware of my HD2 has failed.
This is not related to flashing an incompatible radio, as I have flashed 1.66 official ROM about three months ago and had no problems until now.
I got the white screen, when phone was in my pocket.
Not possible to update radio, update fails with "Radio_V2 failed" and "Update Terminated".
Not possible to flash any rom, flashing fails when it comes to radio part.
MTTY didn't help as well.
I see no way but to send it back for repair.
Hope they dont realize HSPL, as it is also not possible to change SPL right now.
Hi everybody, i am facing the same issues with my knew HD2. The fact is that i received it yesterday, while trying to flsah ENERGY ROM ..i flashed also the radio .. now got the white screen with the HTC green logo, and no way to hard reset ... phone doesn't boot, can't do anything !!!!!! volume + and volume - doesn't work !!! any idea any solution ?? I am about to try flashing with the memory card but no idea if it will work, im not sure cause even the HSPL doenst appear ... anu idea ?
I've got the same problem
Mine is a Telstra (Australian) HD2, and I've been using it for about 3 weeks fine. Then a few days ago, I took it out of my pocket, and it's dead. With my one, most of the time I just get a blank screen (no HTC), and most of the time it's slightly yellow.
I'm having the exact same problems, and have done everything suggested on this page, and others. I can't send mine back either.
I'm guessing since no one's replied, there's not really a solution to this.
If it is a failed radio, I'm amazed how easily they fail, and how many people seem to have this problem.
I have the same problem today. Anybody help?
anakin621 said:
I have the same problem today. Anybody help?
Click to expand...
Click to collapse
i had the same problem with my Telstra T9193. i couldnt find any solutions so its on its way back to australia under warrenty.
I had a similar problem to this, though it appears I just fixed it. I can only imagine it's just a temporary fix though, as I previously managed to get it working and running Android only to white screen again the next day.
I did a hard reset and now it loaded the white HTC screen and nothing else. I tried installing a stock ROM from the MicroSD card and got the same "Update Terminated Update Fail" error because of the Radio. Retried the update about 3 times, and it eventually installed fine.
same here, i reloaded a stock from sd to relock it, which i highly recommend for anyone having this problem - in case it needs to go for repair and it just happens to boot..it took quite a few tries to have a proper flash and it booted only a few tries afterwards and then went back to only booting the white htc screen. so frustrating. and unfortunately for me it has to go back to australia for warrenty and will likely take ages to get back
I was stuck at multi color boot screen after hard reset. Tried multiple roms.
Solution: Use the 2.13 rom from here. Worked thankfully!
forum.xda-developers.com/showthread.php?t=655653
After being looooong on this forum, I finally got my first bricked HTC. I got all the same problems, white screen, no way to get HSPL gone, and no update via SD possible, no ROM update via USB in bootloader and no radio update possible...
Anybody knows how much it costs if I send it to HTC and they find yout it has been HSPL-ed?
Next with the bricked HD2
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
-rr-obin said:
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
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Click to collapse
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Birger said:
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
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Check this thread... unfortunately it wouldn´t be quite easy whith the service repair...
_JuSteR_ said:
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With the radio bricked there are only two things you can try to do:
1- You can go on using your hd2 without updating the radio. Try to download a rom without radio and install it, or ask a cook to prepare a rom (you can try an official rom if you want to recover the original SPL) without radio for you.
2 - Do what I did and sell the phone as bricked, because there's no way to unbrick radio system. I tried to save my HD2 by recovering the original SPL and sending the phone to the htc customer service. I got the phone back after 2 months and it was still radio bricked
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http://forum.xda-developers.com/showthread.php?t=618084
upload a pix of your bootloader screen,I had similar kind of problem.I 've been through a lot of hardship dealing with the that.Maybe i could help u a bit.