Database Users

I need help to repair my Qtek

Hello
I just did the following :
download the files from www.carrierdevices.com.au for Qtek 101 update
"Qtek 1010 Upgrade
(22102003-190723)-RSUv1.15_(GPRS_T32500_ENG).exe
File Contents
• CE Upgrade File : RUU_CEv3.18.04wwe_Qtek_SHIP.exe
• Radio Upgrade File : RSUv1.15_(GPRS_T32500_ENG).exe
"
When the process began there was an error asking to press OK for restart.
After restarting device in the boot sequence ( when logo is diplayed) there are no informations about the ROM. Just Radion version is diplayed and that is the new version one (3.25)
Also on the display there is no start icon and I cannot use the display because it seems to be decalibrated completly.
Very Important : When I try to connect to Activesync after a while it telling me that the device is not a smartphone or a pocket PC and cannot be connected. So I cant use any program to try to upgrade again.
What to do ?
Please try to give examples and link to download files in order to fix my device.
Thanks in advance
Silviu C.

Hi ...
If you still can get to the boot loader screen (power button + soft reset) and it displays "GSM OK", that means there is a good chance that the flash ROM is not damaged.
You can either put the ROM and RSU files on SD card through a card reader (.nbf files) or to get a valid SD backup for CE + Radio from any working XDA and use the boot loader screen to flash your device again.
Good luck ...

thanks, where I can get some files?
Thank you for your replay,
It seems to be ok cause i can upload a new CE in SD format to the device. ROM was build in the kithcenROM from yorch.net.
It still not working cause perhaps I need the file containing Radio and CE as well in SD format.
Do you know where I can get it ?
I dont think I can get another device to read the files on the SD.
Many thanks,
Silviu C.

I 'm not sure which stage you are stuck with now ... if you can put CE image on SD card and flash it using the boot loader, that means you can boot your XDA and flash the RSU through a normal EXE file from yorch.net .... if this is not the case then you most propably have the wrong file format on the SD card.
Give more details plz

present situation
I am at the edge of disperation.
Steps of what I did :
1. Back up Boot and CE to SD and save them to HDD.
2. Build a CE from Yorch.net in nb1 format and write it to SD with an adaptor.
3. Flash the device with that specific file ( was just CE , not including bootloader)
Now, my pocket is like that:
It cannot been powered from the power button
It start when plug in the charger
I cannot go in bootstrap mode ( when procedure for activating is made I just got a small red flash from the LED)
I have to mention that I choose from the yorch options :" lock butons except power when the device is turned off "
So, now I cannot use the SD for try another flash image.
I cannot use activesync because it cannot recognize the device. Somthing is wrong in the header of the authorising string or something like that.
When I plug the USB cable, activesync is starting but after 10 secs a pop up telling me that the device cannot be recognize, it is not a smartphone or pocket pc.
I am stack.
Thank you
Silviu C.

another question
I have another question:
Is there anywhere - in situation that the problem with boostrap will be solved somehow - full flash containing both radio and CE ?
Thank you,
Silviu C.

some little success
I have suceded by entering in bootrap mode !!
It telling me that I have GSM ERROR
What to do?
IS there any way I can get a full flash for Qtek with radio and OS as well?
Thanks,
Silviu C.

In the boot loader screen, try to press the calendar button ... it should give you the GSM menu. Select "Reset" or "Turn off" and do a soft reset
Plz do NOT try band switching or "Calib/debug"!

It sounds like a failed radio stack upgrade, you can try copying the RSUpgrade.sa.CAB file to your SD card then run it from there.
You can get the RSUpgrade.sa.CAB file by using WinZip to extract it from the RSUv1.15_(GPRS_T32500_ENG)[1].exe file.
HTH

Details instructions for SD card upgrade to Siemens A.30.09

Hope this helps, this is a simple process, these instructions appear long and difficult because i've added quite a bit of detail.
Prepare Everything
1 - Download and install XDATolls http://wiki.xda-developers.com/wiki/XDAtools
2 - Connect your PocketPC and make sure that ActiveSync is running
3 - Delete all files on your SD Card (in your pocketPC)
Extract the ROM files & get ready for the upgrade
4 - Run the .exe file you download from Siemens, this will extract the files into C:\Program Files\SX56 upgrade utility. Don't proceed with the install, just exit it after the extract is completed.
5 - Confirm the existance of the file C:\Program Files\SX56 upgrade utility\english\NK.nbf
Using XDAtools (OS Image tool) transfer the ROM onto your SD card via your PocketPC and cradle (this is a new feature)
6 - Run the XDA OS Image tool (part of XDA Tools)
7 - As your source select the file C:\Program Files\SX56 upgrade utility\english\NK.nbf (directory is selected by clicking the square button with dots)
8 - As your destination select from the drop down box SD Card
9 - Click copy to transfer the file, if it fails check that ActiveSync is running & try again
Re-flash Image using Wallaby Bootloader method
** THIS WILL ERASE ALL DATA ON YOUR POCKETPC, you have been warned, make sure you've got a backup of everything you need.
10 - Plug your PocketPC into AC power & Make sure that your SD card is in the slot on your pocketpc
11 - Using the stylus top, hold down the left hand soft-reset, then press the power button.
12 - The bootloader should find the new ROM image on the SD card, press the action button to start the load (action button been the central click of the direction button)
13 - The load process will take about 5 minutes or so
14 - Once completed, use the stylus top and press the battery disable button, leave for 5 seconds then press it again to enable the unit.
Enjoy the new ROM, note that the first bit of any audio is played at a reduced volume, this doesn't help short ring tones nor fonix voicedial. Other than that the ROM seems quick and highly stable.

very good guide: question
do you know if this will touch the RSU?

no thats the whole point of copy'ng out the nbf file is that you dont mess with the rsu

which version is better?
thank you for your reply rudegar.
What version do you recommend for a SX56?
A.30 (cooked) , 4.01 (cooked) or the one released from siemens?
I heard that 2003 have some bugs, is it true? I have ppc 2002, is it worth the upgrading to 2003?

i dident have too many problems with my xda1 when i upgraded it to 4.01
org from tmobile
dident have a single SD card ereasing issue like some people report
but nor did i really think that the os was all that different

A.30 or 4.01?
What about A.30? what are the differences between both? which is better?

You can reflash the RSU on the SX56

OK. This will have to be short and by memory but the good news is the details are all here in the forums. Thanks to everyone for the bits, I just stitched them together after spending hours of experimenting with my useless SX56.
After using the PPC 2003 on my ATT SX56 for a number of months I decided to dump it and go back to the PPC2002 version. I had problems with battery life, ring volumn, reception, dropped calls and some of my application would not work.
I was successful in using the ATT SX56 upgrade on the Siemens site once. I did it a second time because I was unsure if some binaries got loaded (it appears that this image does not have the standard ActiveX controls which I got elsewhere).
During the second install everything went wrong. I was left with a dead PPC with no useful ROMS. Period. All I could get to load was the Wallaby 5.15 bootloader.
So this is what I did. Note only try this as a last resort before sending in your PPC PE to Siemens for a reflash as I was about to do. This may work for other carriers but you will need their versions of the files mentioned here.
ONLY DO THIS IF YOU ARE GOING TO THROW YOUR PPC AWAY
Brain Dead PPC with GSM Error and no ActiveSync
First you will need a SD reader/writer for your PC and and SD card. This first step will give you a somewhat usable ROM for the PPC side. We will deal with the GSM side in a bit.
First get hold of the Siemens PPC 2002 update and install it on your PC. (it will probably fail to your PPC since if you are reading this ActiveSync won't work, if it does you probaly don't need to read this thread)
It will probably hang on the warning screen. If it does just go to the task manager and end it. All you want at this point is the files anyway. They will be installed in Program Files\SX56 Upgrade utility
Get a clean SD card and copy the NK.nbf file from the english subdirectory to the card. Stick the card in your PPC SD slot and get the bootloader running. (soft reset + volumn button). It will load a new ROM into memory after you select the action (rocker switch at bottom of PPC).
After this you can softboot the PPC. It will probably ask to reformat the SD card. Let it do that as you don't need the NK file anymore and you will need a clean SD card.
PPC without Start Icon and no GSM
Now your PPC won't have a start icon and you will also not be able to use the pointer as the PPC will not have performed setup. Don't even try. All you can do is bring up the contacts and calendar to frustrate you.
Next we will get the repair.zip file (search for it in the forums). While it is made for the XDA we will use it only to give us back a functional PPC. Follow the instructions to copy the subdirectory and file to the SD card and reset the machine.
1% Problem
You will now find yourself at the famous 1% problem but you will have a Start icon again, which is a good thing.
Do not acknowledge the error by selecting OK. Let it be there but instead sneak behind and hit the start icon. Bring up the file manager and go to the windows/startup folder. Delete upgrade program. Do a softboot.
Working PDA but no Radio Stack
Now you will have PPC again but it will be slow and you will have no radio stack yet. Now to fix that. Go to your PC in the SX56 upgrade/english directory and copy these four files to the Windows directory on your PPC.
monitor_ul_bs.m0, monitor_ul_bs.map, RSUpgrade.exe, RSUpgrade.cp64.
Once copied leaving your PPC in the charging cradle run RSUpgrade.exe from the PPC windows directory. It should upgrade all your ROMS and you should be back in business.
The only file I could not update was the rilgsm.dll. It was locked and would not let me mess with it or copy another on top of it. Perhaps another attempt at the upgrade program would fix this but I am gun shy right now and I have a working system again.
Chris

Dear Chris,
THanks for your clearly poitining out steps to fix the phone. Can you please help me where to download the repair.zip. or drop my email: [email protected].
Thanks!
hoanghon

XDA 1 not working

Hi,
I was upgrading the software upgarde on my device. I successfully upgraded the Pocket PC software on the O2 XDA, but when I tried to upgrade the GSM radio/GPRS software of the O2 XDa, it gave some error and after this my device is not starting at all. The only mistake I did was that "I did not remove the SIM card before upgrading the GSM radio/GPRS software" The device does not start even after cold booting the same. When I start the device, the O2 screen comes and after a quite long time the main window does come but I cannot do anything. I tried to tap on contacts, time, tasks but nothing happens. I can see the windows logo wall paper but cannot do anything. Please help on how I can restore back my O2 as a cold reset also does not work. :?
Thanks and Regards
Jinesh

There's many topics about your question in the forum. Search it! Try to search with this keywords: 1% error, repair.zip

There's many topics about your question in the forum. Search it! Try to search with this keywords: 1% error, repair.zip

Hi,
I have tried all the available options but it still does not work. To restore the ROM how do I get access to the O2 cause niether serial nor USB is detecting it.
Please help.
regards
Jinesh

SD card install guide
Ok here you go, its a little outdated but its what I still use:
Qman's how to use XDArit to write nk.nb1 or nk.nbf to your SD card aka the Bootloader Method!
1. Place XDArit and the nk.nb1 or nk.nbf file in the same folder and start XDArit.
2. Select your SD card (disk drive) from the drop down menu.
3. Select Write to SD
Notice that the Windows CE box is already checked so just click the browse button at the end of that window.
4. Select your (nk.nb1 or nk.nbf) image and then Open
Notice by default XDArit will open looking for a *.nb1 file but if you're going to use a .nbf file you'll have to manually change the "Files of Type" to *.nbf
Notice that nk.nbo / nk.nbo was automatically added as your boot-loader and its check box is unchecked so leave it that way and click OK. XDArit should start writing to the card.
When XDArit has finished writing the image put the SD-card into the XDA and hold the power button and soft reset. You'll be taken to the below screen:
SD DOWNLOAD
Card Type:
CE OS & BOOT
Press action to Download
Or
Press REC to Exit
Press action to download and it will start the download/restore from the SD card.
Follow the on screen instructions once its "Completed" which will consist of a "Soft Boot/Reset".
Click to expand...
Click to collapse

Thanks Chief, I will try out and let you know.
regards
Jinesh

Hi Rudegar,
I tried the procedure given by you. I was able to write to the flash successfully. After writing to the flash it gave a message "Checksum OK, Please cold reboot to reset".
I did a cold reboot. After starting the O2, it showed the O2 logo screen and after quite a long time, it asked me wether I want to format the SD card or not. After that it took me to the default screen of XDA wher eit showed options like "Add today's date, Contacts, Schedule etc etc. but upon tapping any of the options the O2 behaves erratically. If I tap on today's date it takes me somewhere else. Inshort it does not work.
I again did a cold reboot and now the device is in its original position i.e not going after the O2 logo where it gets stuck up.
One thing I would like to mention is that all these activities have been done putting the O2 on the cardle only as the battery is totally discharged and the device turns on only after putting it on cradle. Even after the cold reboot it does not start unless I put it on the cradle whichis connected to the mains. Is it Ok with this or am I doing something wrong? The battery does not charge and hence I have to do it in this way.
Please suggest what wrong am I doing? Any suggestions from anyone will be welcome.
regards
Jinesh

Hi,
Someone posted the original O2 ROM on this site and I downloaded the same after which I was partially succesful in flashing the ROM and reviving my dead O2 back to half life. :roll:
I burned the ROM on
to my SD Card and flashed the ROM on to my O2. After
successfully flashing the ROM I rebooted the device.
The device now starts Windows but it takes atleast 15
minutes to start. I get the today screen. WHen I cick
on start the start menu appears after a delay of 10
seconds and all applications run normal, however all
this happens only on the Cradle only.
When I go into the Battery Settings it shows "Battery
Status Unknown".
Also none of the phone functions work. The SIM card is
not recognized and in device information it does
dispaly the "IMEI number" and the "Protocl Version"
I am only able to use inbuilt phone applications.
Is there some problem with my battery cause it is not
charging even on the cradle.
Device Information does not show Radio Version, Protocl Version & IMEI number at all.
Can anyone please help me?

hello all,
it means that your radio stack are dead. Currently, We don't have any real method to fix this problem. When the radio stack is error, you can not upgrade it or do anything to make it work. We can only upgrade or downgrade the radio stack if it works. Also if you try to upgrade the radio stack, we realy need to flash the chip using a speceial tool or need the sd card which build in radio stack with we can only flash in bootloaading mode. Howerver, in some case, we can fix it but .... I think it is just lucky or the xda error when battery problem.... in this case, just disconnect the battery few minutes and connect it again by pressing the battery hole.
Regards,
Hoanghon
p.s. I have dead xda. I killed it when I upgraded the RADIO STACK. Therefore, if you are really need to upgrade the radio stack, I recommend use the official upgrade for secuirity. or just upgrade the rom only.
Note:
To eliminating the error, you need to upgrade the rom or the radio stack, you need to check if the rom fix the radio stack or the stack you are trying to upgrade it fix the rom or not.(ie, Tmobile Rom have to use it radio stack built for Tmobile pocket pc...... I know that in some case when we mix between the radio stack and OS it works but I don't think it work propertly. Anyhow the mixing bettween radio stack and OS is very dangerous if it doesn't suppport then you have to reflash the radio stack or rom(the OS is Okay but the keep upgrading the radio stack may cause the radio stack killed)

WE NEED SERIAL CABLE FOR PDA ANY HELP PLS!!!
Hi Jineshd we
have the same problem and we are sure that the only way is to do SD uptade
and U said U have a serial cable to Yours device. With that we can be able to download flash gsm rom from working device and put it back via SD card to ours. Pls tell me where can I get a serial cable or some schema how to prepare it and I will try to repair ours dead pdas. Its our only chance
rgds
Lukasz

Hi,
Thanks all for the replies.
Can anyone tell me how doI repair the radio stack?
Regards
Jinesh

no way without having special RSU rom update on SD card and run it from bootloader or dissembling the device and reprograming GSM rom on special rom/bios programing socket. (Here on forum is user Cgigate from Toronto CA who can do it but I cant contact him)

pliz help me with GSM error problem

1. Download the XDA-Developers ROM Version 1.1
2. Install the ROM on your Device via SD-Card and bootloader.
3. The phone should start up and give you the screen allignment and the whole menu!
4.
Download an Upgrade for your device. This depends ont the model you are using. Check the sticker at the back of your device.
* If it is a PW10A-Model download RSU Version 4.16
* If it is a PW10B-Model download RSU Version 6.24.20
5. Extract the downloaded ZIP-File and copy all files to the /Windows directory of your device.
6. Copy the RSUpgrade.exe additional to the /windows/startup directory.
7. Make an soft reset of your device.
8. Maybe the upgrade will stop again at 1%, this may occur when you have an empty battery.
9. Place your device in the cradle. Run Active Sync on your device.
10. The RSU Upgrade will run in the background.
11. Wait for about 10 Minutes. The upgrade should complete in the background....
i did all steps to step 8.. now is time to run active sync but my device is NOT upgrading during running active sync.. all i get si 1 percent error again and again.. my battery is low on voltage.. what can i do?
pliz help me