Database Users

Problems sending mail through smtp when using GPRS

I have had no trouble sending and receiving e-mail when I am connected to the servers of my ISP. That is, dial-in ISP, to which I connect via cell phone, where the pop server and the smtp server belong to the ISP where I also have my e-mail account.
The moment I connect via GPRS, all I can do is download my e-mail. When I try to send, I get all sorts of error messages stating that the servers could not resolve the recipients' names. Is there a way around this? :?: Do I need to specify a proxy. How does anyone else connect via GPS and send e-mail from their regular ISP POP account?

i have the same problem
so far i've used the workaround which is
that my isp (which is not my cellphone gprs isp but my cable isp)
have a www mail gateway so i can use IE to login to that and send my mails that way

Yeah! I do that, but when I reach the web mail page and try to click open an e-mail, nothing happens. So that is a dead end for me! There has to be a way around the SMTP issue. We'll figure it out!

Hi
Are you using the smtp address of your pop3 provider or your gprs provider?
My xda ii is connected via an orange uk sim and i use it to both send and receive email from my o2 and blueyonder accounts. In order to send from these accounts i have to use the smtp address of orange ie smtp.orange.net rather than the smtp addresses of my pop3 providers.
Hope this helps
Chris

Indeed it would help if I only had a means to find out the smtp server for my cell phone service provider. Believe me, I've tried and no one ate Telecom Italia Mobile (TIM) has a clue as to what I am talking about. I tried smtp.tim.br and smtp.tim.com.br but neither worked
Any clues...?

try something like relay.tim.it or they should have some data support.

According to an NSLOOKUP against their domain name, their primary mailserver is smtp1.tim.com.br - try that.
Fork.

Hi everyone!
Fidlling with the smtp settings, I finally found out how to send mail over a GPRS connection using your ISP's pop mail account.
Everyboy, when set up an account, must fill in the pop.ispserver.com and the smtp.ispserver.com. It so happens that using the GPRS smtp (those who have one) or using pop relay, is trcky and does NOT work! The solution is:
1. Goto Inbox
1.1. Select Accounts
2. Select the account you want to edit (presumably the account you been able to download e-mail but didn`t allow you to send e-mail)
3. Enter you POP mail e-mail address (step 1/4)
4. Enter user info (name, user and password) (step 2/4)
5. Enter account info (type is POP3 and name will be grayed) (step 3/4)
6. Server Information (step 4/4) critical step
- fill in your pop account info (pop.ispserver.com)
- fill in your smtp account info (smtp.ispserver.com)
- leave domain blank!
6.1. Click Options and don`t check anything! Goto step 2/3
6.2. Select (checkmark) outgoing e-mail server requires authentication
- Do NOT check Require SSL connection
- Select Only display messages from the last X days, if you want
Click NEXT and you are good to go!!!
It worked fine for me with TIM in Brazil and Cingular in the US! Some POP3 services don`t allow this kind of connection!

E-Mail Problem

Hi, I'm new to this site and definitely not a "techie", was wondering if anyone can help?
Recently purchased a QTek 9100 (aka imate jam, wizard?) and set up a new messaging profile for use with lineone (Tiscali) in the UK. I'm receiving e-mail no problem, but whoever I try to send to Ithe message is sent then returned to the draft folder and in my inbox I get the message
"System Administrator, Your message 'xxx' was not sent and has been moved to the Drafts folder. The following recipients are invalid: [email protected]"
Any ideas?

Solution??
I had the same problem. My solution was to open an email account with vodafone (its free) and created a rule to forward my mail to the new vodafone email address. I can recieve and send mail via the vodafone account with no problem. I think that many isp's don't allow you to log on with mobile devices.
I have a signature set up saying the mail was sent "ia my Kjam but please reply to my work email address", so i have a copy on my desktop and on the mobile device.
Only drawback is that you must logon to the vodafone account and delete you old meassages once in a while.
Hope this helps

Isn't it just the outgoing smtp server that is wrong?

Isn't it just the outgoing smtp server that is wrong?
Yes, I sure your right about this. I found that I get really fast, 100% logon with Vodafone email solution. I have worked in Spain, Italy, USA since I got my 9100, the email is always there every 15 mins. I need to be in touch, this works for me.

Thanks for the responses,
Yes I've set up a completely new account with Vodafone, this allows me to send mail and then I connect to lineone to receive. I don't particularly want to have my mail re-directed through Vodafone so this seems to be a good compromise.

Hi guys, looks like your smtp address is wrong, like q-big suspected. You can use the pop server of your email account to get mails from any mail server, but when you want to send mail over themail servers of your mobile provider, be sure to set the smtp server to the one Vodafone (in your case) uses. example: I have various email accounts on my Wizard. My incoming mail server (POP server) is different for each of my email accounts, since they are with various different email services. My smtp server is the same for all of them, namely T-Mobile smtp, since all my email will be sent out using T-mobile gprs.
Try setting the smtp server to the one your provider uses and you should be ok.

have you made sure you have authentication tcked for your outgoing mail? go into your account settings for the mail account you want to use. press next untill you get to the screen where you put the incoming and outgoing mail servers and click options, next and tick "outgoing mail requires authentication"
as your not connected to the internet using your isp (tiscali in your case) you have to authenticate to send mail too to stop people spamming from there servers

Yep, you just need to use the vodafone's smtp server and that should solve your troubles.
HTH
Jim

I had this problem. I spoke to my ISP who supply the e-mail addy in question.
They said that they blocked e-mails coming from any other connection than their own - i.e. unless you send the e-mail from your home computer (with the ISP account) it will be blocked and get that "invalid recipient" message.
There's a post out there somewhere that gives other "outgoing mail server" settings which seem to work, but that's on O2, not Vodafone.
-b

I think on voda the smtp server is send.vodafone.net
i know it sounds odd, but it worked fine when i was on voda in the UK a while ago.

I had a same invalid error but it was just the smtp port AND smtp authentication. PUt both of those together and worked!

AT&T rom broke my email

I installed the AT&T rom available on their site and now my pop3 email accounts don't work. I have one on a friends server and another on Gmail and both give me errors now when i try to download mail.
I get the Messages cannot be downloaded to your mobile device error.
Any ideas?

How about you post what your pop mail setting are currently configed as.

angelis said:
I installed the AT&T rom available on their site and now my pop3 email accounts don't work. I have one on a friends server and another on Gmail and both give me errors now when i try to download mail.
I get the Messages cannot be downloaded to your mobile device error.
Any ideas?
Click to expand...
Click to collapse
im running that rom also.. and my email works fine(push and pop)... post your settings so we can determine whats wrong...

Email settings
I got gmail working, but my private account hates my 8525
Personal account on a private server.
Email Provider: Other (POP3/IMAP)
Email Address: [email protected]
Your Name: angelis
Username: angelis
password: xxxxxxxx
account type: POP3
Name: personal email
incoming mail: mail.crews.com
outgoing mail: mail.crews.com:587
domain:
connection: The Internet (i've also tried My ISP and MediaNet)
and it's set to use authentication on Outgoing mail.

@shogunmark-
is it possible to get blackberry connect to work with this rom? I tried and could not get it to work. I've read about people hexediting the version numbers of wm6 roms to get it working. is this the issue with this new att rom also?
I am back on the previous rom now and it is working fine.
I tried running the no proxy cab on the new rom to no avail.
thanks,
wes

angelis said:
outgoing mail: mail.crews.com:587
Click to expand...
Click to collapse
I vaguely recall someone having a similar problem with accounts that use non-standard SMTP ports. There's a thread for the 2.15 ROM... may have read it there.

Port 25 still needs to be open on that mailserver, otherwise inbound email wouldn't be coming into it. Port 587 is just used for people who cannot use SMTP due to their ISP blocking port 25, but port 25 on the server itself still needs to be open as that's where it receives inbound email. So take off the :587.
Just for giggles I verified for you that the standard SMTP port is open on the server:
telnet mail.crews.com 25
Trying 66.194.214.163...
Connected to mail.crews.com.
Escape character is '^]'.
220 mail.crews.com running EIMS X 3.3
quit
221 2.0.0 mail.crews.com closing connection
Connection closed by foreign host.
HOWEVER, you have never said if the problem is with sending or with receiving email. This setting has nothing to do with receiving email, only with sending.

I said the error was messages cannot be downloaded to the device. But to confirm, the error is that messages never download to the device and I get an error.

Either way, fix what I stated above. It may be that the device is failing during the send/receive because of your configuration problem and giving up altogether.

Change that. No luck. It still gives me the same error.

can't send emails

hey guys, yet once again I'm ditching tech service folks(useless) at tmobile and seeking help here... I have a $10 email plan for my wing and lately I've been unable to send emails from the phone. I can receive them without any problem. error message reads, "The messages could not be sent. check that you have network coverage and that your account info is correct." what I don't get is it was working perfectly fine until couple of days ago, and I didn't change anything. tech folks at tmobile said they'd reroute my connection or some sort but to no avail.
can anyone here help? maybe someone else had a similar problem. I'm running OpenTouch3 btw. Thanks again.

Whats your mail server?

duprade said:
Whats your mail server?
Click to expand...
Click to collapse
gmail
10char

well, basically when you put it the settings, it should automatically find the settings online....
Incoming Mail (POP3) Server - requires SSL: pop.gmail.com:995 Use SSL: Yes Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com:465 or smtp.gmail.com:587 Use Authentication: Yes Use SSL: Yes Account Name: your Gmail username (including '@gmail.com') Email Address: your full Gmail email address ([email protected]) Password: your Gmail password
http://www.google.com/search?hl=en&safe=off&q=gmail+pop+setting+ppc&btnG=Search

578
Hi, I got the same problem and changed all possible options, but without result.
Eventually foudn this posting:
http://forum.xda-developers.com/archive/index.php/t-300029.html
it says that you should change the port to 587, but do this when creating the account because WM6 wont see any changes afterwards. Thisa solved the problem for me!
thanks microsoft for this user friendly programming!

EMAIL setup for NTLWORLD (Virgin) on O2 please?

Hi there,
I had the EMAIL working ok until Virgin updated their EMAIL setup a couple of months back, but now I seem to be having trouble whatever I try (keeps int deleting EMAIL's + having problems sending/receiving sometimes).
Thanks, Mark.

Check your settings:
Your Name
Your name as you would like it to appear to others when you send them an e-mail. We recommend entering your real name, although any name can be used.
E-mail address
Your Virgin Media e-mail address. Remember that the part after the @ symbol should correspond to your type of account, e.g., [email protected].
Account Type
POP3
Incoming mail server
pop3.virginmedia.com
Outgoing mail server (SMTP)
smtp.virginmedia.com
User Name
Use entire e-mail address.
e.g., [email protected]
Password
Enter the password for your e-mail account. If you don't know the password for your account you can reset it using the forgotten password tool in My Virgin Media.
Require logon using Secure Password Authentication (SPA)
Unticked/No

Thanks for that,
Is that an updated version (since they changed things a couple of months back) or working setups off your phone?
Also I had an O2 address (mail.o2.co.uk) on the outgoing server, as I had trouble sending in the 1st place and this cures things?
Also should the setup be the same for @virginmedia.co.uk addresses as @ntlworld.co.uk ones?
Cheers.

mark in essex said:
Thanks for that,
Is that an updated version (since they changed things a couple of months back) or working setups off your phone?
Also I had an O2 address (mail.o2.co.uk) on the outgoing server, as I had trouble sending in the 1st place and this cures things?
Also should the setup be the same for @virginmedia.co.uk addresses as @ntlworld.co.uk ones?
Cheers.
Click to expand...
Click to collapse
Dude just got to the virgin media website and have a look at the email help page. It's really not that difficult.

M3PH said:
Dude just got to the virgin media website and have a look at the email help page. It's really not that difficult.
Click to expand...
Click to collapse
I know - I've done that in the past and with the settings they give it would only let you receive EMAIL's and not send them.
I'm not sure if the settings on there are just for mobiles on the Virgin network?
I wanted to be able to send/receive EMAIL's with O2.
I would have looked on the Virgin site myself if I had not tried them in the past and not bothered people on here.
That's the reason that I had to use the mail.o2.co.uk address for the outgoing server before (as it would not send EMAIL's from the settings they supplied on Virgin's site).

Nope - just tried the settings supplied for the NTLWorld EMAIL address on the Virgin site and they still don't work Dude (saying to check my account information when sending/receiving).
Mark.

mark in essex said:
I know - I've done that in the past and with the settings they give it would only let you receive EMAIL's and not send them.
I'm not sure if the settings on there are just for mobiles on the Virgin network?
I wanted to be able to send/receive EMAIL's with O2.
I would have looked on the Virgin site myself if I had not tried them in the past and not bothered people on here.
That's the reason that I had to use the mail.o2.co.uk address for the outgoing server before (as it would not send EMAIL's from the settings they supplied on Virgin's site).
Click to expand...
Click to collapse
If i remember correctly to send now you have to use ssl encryption on the smtp connection and specify the same log in details as for the incoming pop connection (the smtp servers are no longer open). The reason for this is that when it was ntl/blueyonder the smtp servers would only respond to certain ip address' so any further security was not needed.
Nope - just tried the settings supplied for the NTLWorld EMAIL address on the Virgin site and they still don't work Dude (saying to check my account information).
Click to expand...
Click to collapse
i just read the latest post. The ip restriction may still be enabled so you may be screwed.

Ok - thanks for that.
Mark.

if you are using a data connection then set it to mail.o2.co.uk and make sure the connction is using o2 mobile
if you are using wifi at home thru the VM connection then you can use smtp.ntlworld.com

I had the same problem when Virgin introduced there "improved" email and this is how I solved it....
!!!!!! NOTE: REQUIRES A GOOGLE (gmail) ACCOUNT FOR THIS TO WORK !!!!!!!!!!
​Create your account along the lines of -
Email Address - [email protected]
Name - Fred Bloggs
Account Display Name - Ntlworld
Incoming mail server - [email protected]
Account type - IMAP4
User Name - [email protected]
Password - *****
Save Password - YES
Outgoing (SMTP) mail server - smtp.gmail.com
Outgoing mail server requires authentication - YES
Use the same user name/password for sending email - NO
Outgoing Server login - [email protected]
Password - *****
Save password - YES
You then then tailor the size/frequency of the messages to your choice.
Regards,
Alan

nalab1 said:
I had the same problem when Virgin introduced there "improved" email and this is how I solved it....
!!!!!! NOTE: REQUIRES A GOOGLE (gmail) ACCOUNT FOR THIS TO WORK !!!!!!!!!!
​Create your account along the lines of -
Email Address - [email protected]
Name - Fred Bloggs
Account Display Name - Ntlworld
Incoming mail server - [email protected]
Account type - IMAP4
User Name - [email protected]
Password - *****
Save Password - YES
Outgoing (SMTP) mail server - smtp.gmail.com
Outgoing mail server requires authentication - YES
Use the same user name/password for sending email - NO
Outgoing Server login - [email protected]
Password - *****
Save password - YES
You then then tailor the size/frequency of the messages to your choice.
Regards,
Alan
Click to expand...
Click to collapse
Sorry, but just checking - you have to setup a GMail account for this to work - I was wondering when you send somebody a message if it shows as from the NTL World EMAIL address or the GMail one?
Cheers, Mark.

Hi there,
Thanks for all the replies - I think I may have sussed it now with a combination of peoples replies and also using O2's server for the outgoing mail.
I can now send/receive + also delete EMAIL's off the server so they don't come through on my PC once I have deleted and done a send/receive on the phone.
Cheers, Mark.

I was also wondering about the IMAP4 setting on the mobile - does this mean that everything on the server is also stored on the phone as well, so you have old EMAIL's on your phone as well?
Does this slow the HD2 down, as it would be handy to have some of the older EMAIL's in folders on the phone.

It sends it from the gmail address.... All I have got in my folders is the stuff in my inbox... BTW what settings did you end up using for both the outgoing and sending?
Regards,
Alan

Hi there,
I got these settings E-Mailed from Virgin in the end (like the ones posted by somebody else earlier, but with info on the SSL + ports etc (not that I think you can setup the ports on the HD2).
It seems to work all ok now with even being able to delete messages off the server as well.
Cheers, Mark.
Thanks for getting in touch with the Virgin Media Support team.
The details for your email account settings are below.
Incoming Mail Server - pop3.virginmedia.com
Outgoing Mail Server- smtp.virginmedia.com
Username - Full email address including @ntlworld.com
Password - Your email password
Outgoing server requires authentication - Yes
Incoming Server Port - 995
SSL Required - Yes
Outgoing Server Port - 465
SSL Required - Yes
If you are going to be receiving emails to more than one device you will
need to use 'Recent' mode in order to facilitate this. To do this simply
add 'recent:' to the start of the username in your account settings on
your email client so if your username was '[email protected]' it
would become 'recent:[email protected]'.