The usual bricked G1 - G1 General

Now I'm pretty sure this phone is fried. I'm nearly possitive. Here goes
Updated the radio, went to that neat little screen that says " writing radio" then it shows the arrow to the "rom" image. Well.... its stuck there. after about 30 mins, I thought it was safe to say "remove the battery you f_ed up"
Well rebooted the phone and home + power and cam + power does squat. All the phone shows is that rom image.
Is it safe to call t-mo and ask for a new phone? Could I call it a warrenty issue? Do i Just play dumb and home for the best?

Aythadis said:
Now I'm pretty sure this phone is fried. I'm nearly possitive. Here goes
Updated the radio, went to that neat little screen that says " writing radio" then it shows the arrow to the "rom" image. Well.... its stuck there. after about 30 mins, I thought it was safe to say "remove the battery you f_ed up"
Well rebooted the phone and home + power and cam + power does squat. All the phone shows is that rom image.
Is it safe to call t-mo and ask for a new phone? Could I call it a warrenty issue? Do i Just play dumb and home for the best?
Click to expand...
Click to collapse
Yeah just go to a tmo store. Say that the phone said there was an update available and you chose to install it, left it alone, went back later and it was stuck on the tmo screen or something. Don't use anywords like "brick" just so they don't get suspicious

Neva eva EVA, pull the battery young one. If you were a doctor trying a new med on a patient on life support and it took a little bit to respond, would you pull the plug. Nope because that patient has family. Well now look at what you did, you got the g1's mamma crying, and his poppi wanting to kill you, and you left the little baby g1s without a father, what is wrong with you. You better watch your back because his brother is a hero and it's not too hard for a hero wanting revenge to become a villian

you MONSTER!!!!!!!

Omg, i laughing my ass off here XD

gridlock32404 said:
Neva eva EVA, pull the battery young one. If you were a doctor trying a new med on a patient on life support and it took a little bit to respond, would you pull the plug. Nope because that patient has family. Well now look at what you did, you got the g1's mamma crying, and his poppi wanting to kill you, and you left the little baby g1s without a father, what is wrong with you. You better watch your back because his brother is a hero and it's not too hard for a hero wanting revenge to become a villian
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Click to collapse
lol....................

Me too.
Couldnt get alt x during the home and backspace mode and so I thought a reboot would work..
Went to the tmo store and played stupid and they gave me a new g1.
Pay ATTENTION, if you dont know what something is keep researching it. and never reboot until you are sure.

Good advice, yes, pay attention. now you just have to worry bout the brother hero and poppi, man, your g1 just a illegatimate baby mytouch too, shame on you

Well, T-mo said no on the exchange. Found one with a busted digitizer and swapped some parts and...poof. working g1. New rule of thumb. RTFM...twice. As my late father said, measure twice, cut once. So... back to the drawing board.

Why did they deny the warranty exchnage?

Must not have a mouth piece. I was able to change mine out in the store. I just wouldn't take no for an answer.

What is the best way to convince t-mobile to replace a bricked g1?

M..N said:
What is the best way to convince t-mobile to replace a bricked g1?
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Click to collapse
Just tell them you got the OTA update and when you updated it and came back to the phone it was messed up (don't say bricked). Play dumb and just act pissed off that T-Mobile did this to you. Just don't take no for an answer. I dropped my phone and it wouldn't turn on. I went to one store and said I dropped it and they wouldn't replace it in the store that I would have to go thru asus (insurance) cause it was physical damage. I then went to another store and told them the excuse I just told you and they exchanged it in store, so no mailing and waiting time. Had a new phone an hour after I dropped my old one.

hello,
I'm sorry put i don't now where i cand write my problem.
I have a G1 and before the insalltion of the spl-signed.zip my g1 freeze on the logo orange. I don't know what can i do. And when i want to put the backup nandroid, it doesn't work at the line: " mount /dev/block/mtdblock3 /tmp/system" failed: invalid argument.
My G1 is bricked or not ? What can i do ?
Sorry for my english and thanks a lot.

dada95 said:
hello,
I'm sorry put i don't now where i cand write my problem.
I have a G1 and before the insalltion of the spl-signed.zip my g1 freeze on the logo orange. I don't know what can i do. And when i want to put the backup nandroid, it doesn't work at the line: " mount /dev/block/mtdblock3 /tmp/system" failed: invalid argument.
My G1 is bricked or not ? What can i do ?
Sorry for my english and thanks a lot.
Click to expand...
Click to collapse
Quit trying to argue with your phone, and maybe it might work.

supremeteam256 said:
Just tell them you got the OTA update and when you updated it and came back to the phone it was messed up (don't say bricked). Play dumb and just act pissed off that T-Mobile did this to you. Just don't take no for an answer. I dropped my phone and it wouldn't turn on. I went to one store and said I dropped it and they wouldn't replace it in the store that I would have to go thru asus (insurance) cause it was physical damage. I then went to another store and told them the excuse I just told you and they exchanged it in store, so no mailing and waiting time. Had a new phone an hour after I dropped my old one.
Click to expand...
Click to collapse
Do you have to be a T-Mobile customer?
I have a T-Mobile tester sim card so I'm not paying anything. Will it still work?

Related

I think I bricked my Mytouch :(

Yep, so I went ahead and decided to take the plunge.
Shipped:
SAPPHIRE PVT 32B SHIP S-ON G
HBOOT-1.33.0006 (SAPP30000)
CPLD-10
RADIO-2.22.19.261
I created my goldcard and went ahead and followed intructions accordingly to theunlockr.com goldcard guide. Except I used Engineering SPL 1.33.2010 (SAPPIMG.zip) and used update.Engineering-SPL-HBOOT-1.33.2010-signed.zip (UPDATE.zip) for the process and used the Google ION as the base image and now I don't have fastboot and i get stuck at the HTC screen. I was fine before I downloaded the Google ION recovery image and updated with Aman-RA's bootloader. Nothing works, so is it a comfirmed brick, and if so will T-Mobile take it back seeing as the screen say "HTC Magic"?
Before I get the lecture I understand I hold all responsibility and hold no one liable but myself. Sadly I feel a part of me has died.
I don't know if tmobile is any smarter than rogers, but when i bricked my htc dream, i simply took it to rogers and said that i turned it on and it was stuck at the boot screen.
They gave me a new one without question.
Intresting. Did they replace it then and there. You see I've only had this phone for 2 months with the insurance package and was wondering if they give you a new one then and there, and if they make you pay some sort of fee up front. I'm new to T-Mobile so I have no idea as to wat to expect, but hope that they replace it.
i am tmobile and had a friend who's tmobile and he bricked his. he took it to a tmobile store and said that it told him to update something and now it wouldn't work. i dont know if it was boot screen, i just know he bricked his and they did it no question. not sure about if he had to pay. i dont think so since they thought it was a problem on their behalf. i say try it, if it doesn't work, try again another day with different rep. if that don't work, smash that mofo and just pay the security deposit. better than buying it all over again but this time for like 400$ because of no plan. :S
Yeah i bricked mine a day after having it, and got a new one next day. i dont think it matters when you do it.
gratz on ur new nonbricked phone
PurpleFries said:
Yeah i bricked mine a day after having it, and got a new one next day. i dont think it matters when you do it.
gratz on ur new nonbricked phone
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r3s-rt said:
i am tmobile and had a friend who's tmobile and he bricked his. he took it to a tmobile store and said that it told him to update something and now it wouldn't work. i dont know if it was boot screen, i just know he bricked his and they did it no question. not sure about if he had to pay. i dont think so since they thought it was a problem on their behalf. i say try it, if it doesn't work, try again another day with different rep. if that don't work, smash that mofo and just pay the security deposit. better than buying it all over again but this time for like 400$ because of no plan. :S
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Click to collapse
This is good to know. I will try this tomorrow. r3s-rt did they give your friend a new one right there, or did he have to wait. I'm having withdraws from not having my phone working.
Be sure to tell us how it went I'd be interested to know
Naatan said:
Be sure to tell us how it went I'd be interested to know
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Click to collapse
Well I called instead and had an Android expert walk me through some steps to try and get the phone to work. She had me hold "HOME" + "POWER" without letting go. I couldn't help but laugh on the inside as she was telling me what to do while I was playing dumb. "Nope... Nothing is happening! The MyTouch 3G screen is still just hanging there ma'am". We did that twice and she finally told me she was sending me a New or Refurbished one with free UPS Express Shipping "yay" since I have the insurance and because its a premium phone.
Another thing to, she had me look at the back of the phone behind the battery for a white, red, or pink dot. Luckily mine was white. She tells me later that thats a water damage indicator and that if its white that the phone is fine otherwise water damage is present. I did not know that, but its useful information nonetheless
PurpleFries said:
I don't know if tmobile is any smarter than rogers, but when i bricked my htc dream, i simply took it to rogers and said that i turned it on and it was stuck at the boot screen.
They gave me a new one without question.
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Click to collapse
I bricked my Rogers HTC Magic and I did the same thing. I called Rogers and told them that when I turned the phone on it was stuck at the rogers logo. They guided me through a small process which obviously didn't work. Then they decided that my phone was dead upon arrival and sent me a new one withing 3-5 days.
he had to wait. ha ha he had one of the old rental phones like the first nokia ever ha ha. didn't even flip rofl.
but congrats. now just don't repeat.
r3s-rt said:
he had to wait. ha ha he had one of the old rental phones like the first nokia ever ha ha. didn't even flip rofl.
but congrats. now just don't repeat.
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Click to collapse
Right now I'm using a Sony Ericsson TM506 while I wait. Ugh* I got used to having the MyTouch that nothing else feels right. Crappy ass phone. Once I get my replacement I will be giving the SE back to my son.
Sounds bad. have you tried ADB maybe it finds your phone so you can add recovery again.
If you can get into the Fastboot screen (or get any screen for that matter), doesn't it mean your phone ISN'T bricked?
Why were you laughing at pressing home+power that should get you to the recovery screen if it had flashed properly.
Did you try taking out the battery, pressing and holding Back+Power as you reinsterted the battery?
If your phone isn't bricked it would have taken you to the fastboot screen which from there would allow you to boot into a recovery image and reflash your SPL.
Taknarosh said:
If you can get into the Fastboot screen (or get any screen for that matter), doesn't it mean your phone ISN'T bricked?
Why were you laughing at pressing home+power that should get you to the recovery screen if it had flashed properly.
Did you try taking out the battery, pressing and holding Back+Power as you reinsterted the battery?
If your phone isn't bricked it would have taken you to the fastboot screen which from there would allow you to boot into a recovery image and reflash your SPL.
Click to expand...
Click to collapse
I was simply laughing on the inside because I knew that wasn't going to work. I had already tried that before calling and I got nothing from the phone. The Boot loader was taken out when I tried to flash the Google Ion Image to it. Apparently it doesn't come with a bootloader or something. Either way I messed it up, and it wouldn't fastboot.

New HD2 dead HELP..PLS

I only had it for about 4 days that I got from online unlock and was flashing the rom with "RUU_Leo_HTC_WWE_1.43.405.1_Radio_Signed_15.26.50.07U_2.04.50_22_2_Ship" it went thru the process and said done but when it boot back up it lock on the boot screen. I pull the batt and now no power on the phone or can hoot to the cpu it a "T-Mobile ver hd2. Thanks for your help..
Well hate to break the news but you flashed a rom for the Leo aka the Euro HD2. You just ruined your brand new phone. Hope you have insurance. Next time read up first before you flash.
I readed the infor on the web site before updated it and it said it was for the phone but guess that a losed for me now....this the web site it came from "//htcpedia.com/news/official-htc-hd2-wm6_5-rom".
hahahaaaaa
rgrover said:
hahahaaaaa
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agreed, lol.
glcK23 said:
agreed, lol.
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Click to collapse
What you agree to is how childish you two sound...
I saw a thread on here about how to unbrick a phone, now i can't find it
is it the "Possible sollution to unbrick TMOUS HD2/EU HD2 " sticky in tmous rom development ya thinking of?
wont work unless you can get into bootloader.
SecrtAgentMan said:
I saw a thread on here about how to unbrick a phone, now i can't find it
Click to expand...
Click to collapse
Hey if you found out pls hit me up with the link..thx
gee92 said:
Hey if you found out pls hit me up with the link..thx
Click to expand...
Click to collapse
You really did not look very hard, it is the 4th sticky down in the Tmo rom thread ... http://forum.xda-developers.com/showthread.php?t=668347
Sorry to be harsh, but if you could not find a thread, that is that obvious, then why did you even attempt to flash the phone??
It does take some technical knowledge of the phone before you start screwing with them ..
You flashed a Stock HTC EU rom to your TMO US phone ....
If you had done ANY reading about your phone you would have found that the two are different phones , they look alike but they ARE different ...
Now Yes I am trying to piss you off, if you get mad you will go find the stuff yourself and learn it ...
We are here to help , the info is all over the site, but we cannot do it for you ...
So don't cry when people laugh at you for pulling a bonehead move ....
EDIT:
Just want to say, just like in life you pull a bonehead move here, people might feel sorry for you , but they are still gonna laugh ...
watcher64 said:
You really did not look very hard, it is the 4th sticky down in the Tmo rom thread ... http://forum.xda-developers.com/showthread.php?t=668347
Sorry to be harsh, but if you could not find a thread, that is that obvious, then why did you even attempt to flash the phone??
It does take some technical knowledge of the phone before you start screwing with them ..
You flashed a Stock HTC EU rom to your TMO US phone ....
If you had done ANY reading about your phone you would have found that the two are different phones , they look alike but they ARE different ...
Now Yes I am trying to piss you off, if you get mad you will go find the stuff yourself and learn it ...
We are here to help , the info is all over the site, but we cannot do it for you ...
So don't cry when people laugh at you for pulling a bonehead move ....
EDIT:
Just want to say, just like in life you pull a bonehead move here, people might feel sorry for you , but they are still gonna laugh ...
Click to expand...
Click to collapse
Hey you need to look back over the message I never said I couldn't find it on this site..but think you for the info.
Well send the phone back to HTC after 1 1/2 week got it back today but the phone is lock now...call them to let them know and they will give me the code have to check back in two days...but I have it back work is the big thing...
If you're wanting to make it stock again I'd suggest you get the the rom from the link provided. The IMEI code can be found on the back of the box that HD2 came in.
http://www.t-mobile.com/wmupgrade/
The phone hasn't even been out for a year and manufacturs warranty is a year. For HTC this is a simple fix as hooking up a jtag programmer and just flashing a new bootloader. 1st step is to walk into your tmo store you bought it from *****ing up a storm your lawyer dad just bought you that phone and he's pissed and wants them to replace it. Since you said you bought it from some unlock online place?????, weird you would buy the phone previously unlocked then come here to play with roms when you could of skipped all those steps and bought one on CL for $250 and paid $4 on ebay for an unlock code. Ok that being said option 2 if you bought it from a fly by night online company is to directly contact HTC begging them to flash a new bootloader for you and restore the phone to factory condition. Tell them you bought it from a store and make your own bs receipt to send in. 3rd option is to break the phone up and sell it off. The LCD and Digi will bring in $130 easy, case and battery will bring in $40-$50, buttons, mic, and radio chip, $50, then go buy a new one on CL for $250. Hope this helps you more hten the previous posts. But essesially they are right, you flashed a rom for a different phone to yours and now you phone thinks its a Euro HD2 and when it tries to fire up nothing connected to the right pins and it failing. If we had a pin out for the chip or epprom we may be able to fix this but I would imagine its going to require resoldering on a new epprom.
ddgarcia05 said:
If you're wanting to make it stock again I'd suggest you get the the rom from the link provided. The IMEI code can be found on the back of the box that HD2 came in.
http://www.t-mobile.com/wmupgrade/
Click to expand...
Click to collapse
maxpower097 said:
The phone hasn't even been out for a year and manufacturs warranty is a year. For HTC this is a simple fix as hooking up a jtag programmer and just flashing a new bootloader. 1st step is to walk into your tmo store you bought it from *****ing up a storm your lawyer dad just bought you that phone and he's pissed and wants them to replace it. Since you said you bought it from some unlock online place?????, weird you would buy the phone previously unlocked then come here to play with roms when you could of skipped all those steps and bought one on CL for $250 and paid $4 on ebay for an unlock code. Ok that being said option 2 if you bought it from a fly by night online company is to directly contact HTC begging them to flash a new bootloader for you and restore the phone to factory condition. Tell them you bought it from a store and make your own bs receipt to send in. 3rd option is to break the phone up and sell it off. The LCD and Digi will bring in $130 easy, case and battery will bring in $40-$50, buttons, mic, and radio chip, $50, then go buy a new one on CL for $250. Hope this helps you more hten the previous posts. But essesially they are right, you flashed a rom for a different phone to yours and now you phone thinks its a Euro HD2 and when it tries to fire up nothing connected to the right pins and it failing. If we had a pin out for the chip or epprom we may be able to fix this but I would imagine its going to require resoldering on a new epprom.
Click to expand...
Click to collapse
you realise the OPs last post was to tell us he already got his replacement, right?
samsamuel said:
you realise the OPs last post was to tell us he already got his replacement, right?
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Click to collapse
History always repeats itself. And it doesn't help that I'm a post wh......
ddgarcia05 said:
History always repeats itself.
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Click to collapse
heh, three times a day in my experience.
No, lol , hahhahahah I'm glad he got his new phone. I just read his 1st post then the 5 post after that calling him stupid and decided I'd just hit reply.

G2 Shut off by itself this morning and won't turn on.

Early this morning, I unplugged my G2 from the outlet before leaving to work. The damn thing just shut off and won't turn on again...
I tried the power button, the optical pad button+power, took out the battery and back in multiple times, many times plugged in and not plugged in.
What a POS phone, I mean we get a 1.3gb usable space not the advertised 4gb, it also "corrects" itself with a hidden mirror OS so it's very difficult to root, plus the damn loose hinges and the screen ribbon exposed when the hinges are fully opened, the screen also has a very subtle yellow hue, plus reports of random reboots, market problem where google goggles won't install, live wallpapers crashing and freezing up, and finally the POS just dying on me when I need it for work.
If you have a G2 with no problems (yeah right) then congrats. I'm really considering withdrawing from the extended contract and going with the iFail.
Sorry for the rant, just a little pissed off and the customer service lady was a real *****.
ok
gjvah said:
ok
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Click to collapse
Yup. Oh BTW. The e39 is also a POS.
You're not alone, man. Between this and the Vibrant headache, I fear my days with T-Mo are numbered. It was a fun decade, but it doesn't look as if they plan to change their course anytime soon.
Unless, of course, they want to start carrying the Desire HD?
We'll see what G2 #2 brings tomorrow. If it's more of the same problems, I will be a disappointed man.
This happened to me too. But I managed to power it back on after fiddling with removing the battery.
Yeah my g2 refused to turn on a couple of times now without taking out the battery and putting it back in.
Sent from my T-Mobile G2 using XDA App
mrkev150 said:
Yup. Oh BTW. The e39 is also a POS.
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Click to collapse
Sweet observation. You should stay away from both then.
I don't blame you. T-Mobile's customer service has been **** for me too. First they tell me I can exchange it at the store only to have the store tell me no, sorry you have to ship it back. Then they make me pay for shipping, too. As far as the G2 goes, it broke while in my pocket, so no thanks. Maybe they'll rework the hinges soon. Otherwise, I'm just gonna use this crappy ass G1 until the Desire HD comes around.
mines shut off this morning.. first, my on-screen Android Keyboard went missing.. so I shut it off, turned it back on. Then it asked me if I'd give access permission to Google App Engine?? Are they going to start monitoring my apps now?? Just asking? Don't know what that does.. anyways, so after that.. my G2 just sat there til I wen t to go check the time and my phone was off! tried to turn it back on and it wouldn't! So I took the battery out and rebooted. Its on now but this is the second time this week! And not to mention my hinges are starting to become an issue as well! Not cool! They need to bring the Desire HD over so I can replace my G2 with that!
Yeah it happen to my g2 as well. This phone is really not making my android experience any good. tmo need to address these issues ASAP, and i work for them!!! im going to check the "known issues" on the g2 when i get into work 2mrow and see wat is up with this.
i suggest you all who is having these issues to give tmo a call so they have enough calls from customers to generate a ticket with HTC and lvl3 techs to address these issues. Just because tmo is not on these forums and reading about customers issues.
my phone turned off yesterday and also this morning. idk if maybe me trying to snooze the alarm accidently turned it off so im putting my phone in a diff location tonight and checking tomorrow-- if its off tomorrow im calling tmo asap!
My G2 just shut off itself when I was replying to a text. I pulled the battery and reseated it and try turning on but it does not do anything. If I connect it to the charger, the orange charging led just flashes on and off. It's been 20 minutes and I have not been able to turn it back on.
OMG, the desire's symptom comes to G2
Mine as well.
Well my G2 just turned it self off as well today. It was unresponsive to the power button. Took battery out and re-installed and powered back on and has been working ever since but thats just not right.
Edit: Not sure if this is worth anything but this happened shortly after I put the market widget on my home. I've had Beautiful Widget running for a week so don't think that was the problem but not even sure if the market one caused it but thought it might be worth mentioning.
Mine has also soft reboot back to the G2 screen 2 or 3 times now. Dunno what's going on
Sent from my T-Mobile G2
I have had this happen twice. In fact, my phone is in that state now. I am going to the TMO store. However, if I decide to return the phone, it isn't for this issue alone. As a side note, I thought this had happened to me with the TMO phone I was playing with in store before I bought mine.
If you take the battery out, wait about 10seconds, and re-install it you will be able to power the phone back up. Anyway, this behavior could be due to either a bad part or a driver problem.
*UPDATE*
Sadly, after talking to the TMO rep at the store, I elected to return the phone rather than exchange. While they wouldn't say how many, they have gotten "several" phones back because of this. My hats off to the Seattle TMO store as they made the return non-hassle and because I was returning it due to a defect, I didn't have to pay the restocking fee.
gjvah said:
Sweet observation. You should stay away from both then.
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Click to collapse
Sound advice, especially regarding the e39.
Hey guys,
After another freeze, I was able to actually connect via ADB. The shell was working fine.
Anyways, I did a logcat, and I saw the attached code looping.
http://pastebin.com/DV3uVYJg
It just keeps looping on these audio logs.
Any thoughts?
Anyone else get logcats similar or different than this?
-oldsk00lz
Fuskand said:
This happened to me too. But I managed to power it back on after fiddling with removing the battery.
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Click to collapse
2nd that. 10 chars
I had the same issue with my phones screen would just shut off and I would have to pull the battery out just to get it back on. I called tmobile and the answer I get is "that is not a known issue but def we will look into it". So all I did was go back to a tmobile store and trade it out for another one. Hopefully this won't happen again.
Sent from my T-Mobile G2 using XDA App

[Q] Bricked Phone? Can't even turn on to recovery and not charging...

holy cow!! I think I just bricked my phone... I hope someone can help me.
Here's the situation. I was on the latest MIUI 1.6.17 demonSPEED v.1.2. Everything was awesome! Then today I went to my dentist and there was a sign that said that they are not in today and to call a number. I was about to call, then everything got stuck. I needed to call them, so I just did a flash in front of the dentist's office with the ROM I had on my SD card.
re-flashed v1.2 with no problem and I was about to select "reboot my phone", then I was like, oh i'll re-flash Swype as well... the swype zip got stuck for like 5 minutes during the flash (and I still needed to call the dentist). So I was like, ok I'll just pull off the battery and restart the flashing procedures...
That's when I put the battery back and the phone won't even boot up now. I'm now home (didn't even get to call my dentist yet after all that), and plugged in the charger and it won't even charge now (orange LED not turning on)... Can't even boot it in recovery. Phone is unresponsive to any buttons...
Does anyone know of any other way to even turn the phone on?
Geez, that was the Noobiest mistake ever!! All that because I had to make a call... WOw, I'm speechless thinking of my stupidity! I hope someone can help...
Thanks in advance guys!
Quite honestly dude i dont think you have much to hope for except to call tmo and tell them its broken. If its truly bricked even they cant confirm it since they cant turn it on. Only thing i think you could try is pluging it into your pc and trying to see if the pc recognizes it and lets you run adb commands or something similar. Hope this helps.
srivers33 said:
Quite honestly dude i dont think you have much to hope for except to call tmo and tell them its broken. If its truly bricked even they cant confirm it since they cant turn it on. Only thing i think you could try is pluging it into your pc and trying to see if the pc recognizes it and lets you run adb commands or something similar. Hope this helps.
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I don't know how that's gonna turn out with the replacement... Oh man, I'm so stupid!
missinglink111 said:
I don't know how that's gonna turn out with the replacement... Oh man, I'm so stupid!
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Click to collapse
Here is the thread on emmc chip...
http://forum.xda-developers.com/showthread.php?t=1081243
I doubt you'll have problems. Everyone I've ever heard of sending in the truly bricked phone has gotten it replaced for free but that's my experience. Most don't have a second thought about it because they know there's nothing t mo can do.
srivers33 said:
I doubt you'll have problems. Everyone I've ever heard of sending in the truly bricked phone has gotten it replaced for free but that's my experience. Most don't have a second thought about it because they know there's nothing t mo can do.
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Click to collapse
yup, the thing is that I'm not a T-Mobile customer anymore. I wonder how I'm even gonna get in contact with them to get a replacement. I remember from being their customer, that the first thing they ask you is your phone number with them. If you didn't have one, they just said they can't help you... Does that sound about right?
missinglink111 said:
yup, the thing is that I'm not a T-Mobile customer anymore. I wonder how I'm even gonna get in contact with them to get a replacement. I remember from being their customer, that the first thing they ask you is your phone number with them. If you didn't have one, they just said they can't help you... Does that sound about right?
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Click to collapse
Send it back to HTC. It sounds like you got hardware issues not software. I don't think you even bricked your device.
Lakeshow423 said:
Send it back to HTC. It sounds like you got hardware issues not software. I don't think you even bricked your device.
Click to expand...
Click to collapse
yeah man, that was the analysis of the customer service rep that was helping me. He thinks that the battery somehow is knocked out... That's why he's shipped out a battery. Just waiting for that to confirm that it's the battery or something else! If that doesn't solve it, I'll have to send it back to HTC for repairs. Probably won't be able to get a replacement with T-Mobile since I cancelled my account with them like 4 months ago already... but thanks for the input!
keep us posted eh.
srivers33 said:
keep us posted eh.
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Click to collapse
took quite some time, but i should be receiving my repaired phone back next tuesday... HTC said that somehow the main board was the problem, so they replaced it... hopefully for a better one! haha

EVO does not charge, completely revert back?

Hey guys so my EVO has been my daily driver since the day it came out, haven't had any problems and been loving it since.
Recently i purchased an extended battery to hopefully increase the amount of time i have to leave the phone charging. When i switched to the new battery i didn't notice much difference, even conditioned the battery perfectly as well.
So my next step i installed a SBC kernel to see if that may help, well the only thing i can think is that i got lazy and somehow left my phone on with the SBC kernel and now it has messed up the phone.
PROBLEM:
Phone will not accept charge via USB, OEM or Aftermarket charger. The only way for me to use my phone is to charge a battery with an external charger and then just keep switching them out.
So i believe this may be caused by using the SBC kernel but can't be sure (the phone is a bit old and beat up), but i want to revert everything back to stock so i can take it to the Sprint store and see if they will just swap me with another EVO so i don't have any phone downtime. I know worst case scenario i can order another one through insurance but i don't want to spend the $100 deductible if i don't have to.
What is the best way to revert completely back to stock and hopefully make it so at the Sprint store they can't tell that i used a custom rom and kernel?
I created a NAND backup of my current install and was just going to remove the sd card when i go to the Sprint store so i can at least have a backup.
I found these stock roms:
http://forum.ppcgeeks.com/cdma-htc-evo-4g-development/121961-sprint-htc-evo-4g-shipped-roms.html
But can't seem to find any stock kernels except this thread on XDA:
Stock Kernel - xda-developers
Anybody know where i can download the stock kernel?
I also found this thread on XDA with document from a Sprint forum saying that they will accept rooted phones?:
xda-developers - View Single Post - Sprint returns
So my question really comes down to, should i just worry about flashing the stock kernel and rom and then just bring it to a Sprint store?
Anybody got any feedback that has done this before or can point me in the right direction? I want to try and stop by the store today to see what we can get done, have a big week of work ahead of me and don't need any phone downtime.
I also found this thread:
http://forum.xda-developers.com/showthread.php?t=812030
But is that still viable if they are accepting rooted phones and since it is a bit dated? Should i just print out that thread from a forum to bring to sprint store in case they give me problems?
Thanks guys!
I would revert to stock just in case, especially if they can link the kernel to your issue.
Question, you said it won't accept a charge, is that just for the aftermarket battery or the stock too?
Does the USB port function at all?
Because it sounds like it could just be a USB failure.
http://www.megaupload.com/?d=MUSAURP7
Take that file and rename it PC36IMG.zip and boot into your bootloader and approve the update.
That will return it to complete stock. [Kernel, radio, ROM etc]
If you used unrevoked you need to flash this .zip first.
http://downloads.unrevoked.com/forever/current/unrevoked-forever-son.zip
Thanks for the quick reply, it looks like it's USB all together, it will work for a minute or two then cut off, same thing with charging. Normally i just take my micro SD card and put it in a converter that hooks up to my laptop, now that i tried with USB i notice that doesn't work either.
Are there any fixes/troubleshooting guides for USB failure or is that something hardware related?
TripFlex said:
Thanks for the quick reply, it looks like it's USB all together, it will work for a minute or two then cut off, same thing with charging. Normally i just take my micro SD card and put it in a converter that hooks up to my laptop, now that i tried with USB i notice that doesn't work either.
Are there any fixes/troubleshooting guides for USB failure or is that something hardware related?
Click to expand...
Click to collapse
There was a thread in the development section some time ago but I think this is just a straight hardware issue.
Unroot just to protect yourself and take it in.
Be warned you will likely get a replacement with 2.3.3 (not rootable currently) if they can't repair the USB port.
mattykinsx said:
There was a thread in the development section some time ago but I think this is just a straight hardware issue.
Unroot just to protect yourself and take it in.
Be warned you will likely get a replacement with 2.3.3 (not rootable currently) if they can't repair the USB port.
Click to expand...
Click to collapse
Yikes! I will...talk with the guy at the store shall we say and hopefully they have one that is not 2.3.3
TripFlex said:
Yikes! I will...talk with the guy at the store shall we say and hopefully they have one that is not 2.3.3
Click to expand...
Click to collapse
Here is that possible USB fix that I was talking about:
http://forum.xda-developers.com/showthread.php?t=695243
Can't promise anything and good luck not getting one with 2.3.3 on it.
mattykinsx said:
Here is that possible USB fix that I was talking about:
http://forum.xda-developers.com/showthread.php?t=695243
Can't promise anything and good luck not getting one with 2.3.3 on it.
Click to expand...
Click to collapse
Whenever i try to run that ZIP file i get this error:
"Main version is older! Update fail!"
Then it gives me options to reboot device, but now I can't even get the phone to boot up.
What do i need to do to get this working???
Here's info from bootloader screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15, 2010, 12:07:00
TripFlex said:
Whenever i try to run that ZIP file i get this error:
"Main version is older! Update fail!"
Then it gives me options to reboot device, but now I can't even get the phone to boot up.
What do i need to do to get this working???
Here's info from bootloader screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-2.10.0001
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.11.19
Oct 15, 2010, 12:07:00
Click to expand...
Click to collapse
You have s-on so you're not rooted so you can take it into the store.
mattykinsx said:
You have s-on so you're not rooted so you can take it into the store.
Click to expand...
Click to collapse
Ok but it goes straight to bootloader screen now and nothing else?
I tried flashing another ROM and that did not work, guessing because im no longer rooted, but all i can find for shipped roms are the RUU.
Do you know where i can get a stock rom to flash via recovery? I just dont want to take the phone into the store and them put another battery in it to see that it goes straight to the bootloader screen
Any ideas?
TripFlex said:
Ok but it goes straight to bootloader screen now and nothing else?
I tried flashing another ROM and that did not work, guessing because im no longer rooted, but all i can find for shipped roms are the RUU.
Do you know where i can get a stock rom to flash via recovery? I just dont want to take the phone into the store and them put another battery in it to see that it goes straight to the bootloader screen
Any ideas?
Click to expand...
Click to collapse
Oh you flashed the s-on .zip, sorry there's so much goddamn trolling around here that you can't help but get caught up in it.
Here's a list of the RUUs.
http://forum.xda-developers.com/showthread.php?t=884060
The .zip are the one that you change to PC36IMG.zip
If you do one of the two top ones you will not be able to re-root the phone later.
[Might not matter if they are replacing it anyway]
Ok great, let me give it a try, thanks for all your help and quick replies!
Okay she's at the store now sitting in that long ass line of phones that need repaired...sometimes it's hard to explain to the sprint people you know what the problem probably is without giving away too much information.
Either way i took the forum printout with me just in case...
BUT they told me they only have (1) evo in stock (obviously besides the ones for sale) and there are 3 other evo's in front of me needing repair (software hopefully).
So as i sat there for a good 30 minutes waiting to give my phone to someone i looked through all the phones they have out now.
Been with Sprint for over 5 years now and the only real upgrade they gave me was the EVO from the TP2 because of how much i complained and complained and complained until they finally gave me one.
I don't have any problems with my EVO, but i use my phone for work and not having it for a day almost makes me feel paralyzed (should not have given old phones to friends, ugh).
What do you think the chances are of them just giving me another phone they have in stock? I'm not too concerned with what it is right now as i just need something to hold me over until i buy another one, but i've had my fun with my EVO and they have plenty of other phones that cost just about the same thing.
I know this question is hard to answer, but if they tell me they have to order the EVO you think if i complain enough they will just give me another phone instead? Maybe i can call Sprint before i head back to the store and see if they can work something out for me?
I'm not saying i want them to give me the phone that cost $200 after rebate as the EVO is now only 99, but if i pay the difference would they? Anybody had this work before?
Hopefully they can just repair my EVO or give me another one, i'm just trying to figure out the best way to do this without having to buy the damn phone at retail cost then return it when my EVO gets in, cut up all my credit cards years ago and thinking about it now just makes me want to cry since i really need one now...ugh..hellp!
Does anybody also know if their business plans have any type of SLA for phones? I would pay $15 a month instead of $8 just to know i can walk into a store and they would give me another of the same or something comparable just so i dont have to go without a phone??
Thanks, i'll let you know how it goes today!
The phone shows signs of corrosion, so they say i have to file an insurance claim. I told them to open it for me and show me where and the dude showed me this small spot on the other side of the board the camera is on that has like an outline of where there may have been some type of liquid?
Who knows, the phone hasn't been dropped in anything, hasn't been used the rain, but they said they are not willing to fix it because they found that spot. BS, that's not what caused my USB port not to work but obviously they don't care...grrrrrr!
TripFlex said:
The phone shows signs of corrosion, so they say i have to file an insurance claim. I told them to open it for me and show me where and the dude showed me this small spot on the other side of the board the camera is on that has like an outline of where there may have been some type of liquid?
Who knows, the phone hasn't been dropped in anything, hasn't been used the rain, but they said they are not willing to fix it because they found that spot. BS, that's not what caused my USB port not to work but obviously they don't care...grrrrrr!
Click to expand...
Click to collapse
Honestly, in a case like this, IF the phone truly has never been dropped in liquid I would call Sprint retentions and complain.
But please only do so IF it truly hasn't.
mattykinsx said:
Honestly, in a case like this, IF the phone truly has never been dropped in liquid I would call Sprint retentions and complain.
But please only do so IF it truly hasn't.
Click to expand...
Click to collapse
It really was never exposed to any type of water, only thing i can possibly think was maybe when it rained by i have the otterbox on it so i dont even see how that could be possible.
I did call them and complained a whole lot. They basically gave me a credit for next month and i just paid the deductible for insurance.
Anyways thanks a ton for your help man!
TripFlex said:
It really was never exposed to any type of water, only thing i can possibly think was maybe when it rained by i have the otterbox on it so i dont even see how that could be possible.
I did call them and complained a whole lot. They basically gave me a credit for next month and i just paid the deductible for insurance.
Anyways thanks a ton for your help man!
Click to expand...
Click to collapse
Glad it worked out for you.
You're welcome.
mattykinsx said:
Glad it worked out for you.
You're welcome.
Click to expand...
Click to collapse
Do you know of a way to root the phone without having USB? Since i'm going to keep this phone i want to try and fix it myself now but USB doesn't work in order to root it again haha
So now that i'm going to keep the phone i guess i need to bring it back to a rootable state...and since i flashed the newest ROM im guessing i can't do that yet, eh?
No, android 2.3.3 is not rootable for the Evo yet
Only a few days later and here's a wonderful thread that worked perfectly for me:
http://forum.xda-developers.com/showthread.php?t=1218386
Rooting was even easier than before!
Now i can finally use Synergy which is very exciting...i'm also going to try that usb trick and see if i can fix my original EVO, maybe use it for dev or something.

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