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Hi,
my mobile service provider sent me a bill, wich contains 6GB data transfer (and I have no flat-rate). I'm 100% shure, that I didn't caused that data traffic.
Are there log-files for data transfers at the Touch HD device? I used the "standard" ROM with no traffic manager installed.
Thanks for you help.
Regards
hqqh
hi, as far as i am aware, there is no inbuilt logs of data transfer
but 6GB?!?!?!?!? what on earth have you been doing with your device? using it as a modem for a desktop pc???? downloading loads of video on it?
i thought i was pretty having at surfing, emailing (no attachments thats just silly) etc etc and i dont get through my allowance of 500MB per month
seems an awful lot of data transfer, if you are not sure you've used this up, then i would challenge your service provider
an idea of data usage is here:
http://online.vodafone.co.uk/dispat...fpb=true&_pageLabel=template09&pageID=MB_0005
but also consider that this is a 3g usb stick for a full size pc, the data usage on a pda should be considerably less for the same sort of usage as you are less likely to have such big files going back and forth
i used that to guestimate that to use 6gb you must have.....
surfed for 5 hours daily, sent 30 emails daily, downloaded 100 mp3 each month, downloaded 50 high res pics each month and downloaded 4 movies each month
that or youve been watching shed loads of streaming porn!
seriously, its not unknown for service providers to get their data billing wrong.....
just a thought, you havent got it setup as a mobile hotspot or something?
Sh*t - 6GB Data transfer?? Reply to Thread
Hi,
thanks for you answer.
I don't use the HD as modem or mobile internet device. Only if I have a wlan connection, I check my emails or some news pages!
This 6GB download should be taken place at one day according to the bill. If you take the theoretical download speed of 7,2MBit/sec this should have taken about 2 hours. But I this under real conditions a bandwidth of 7,2MBit/sec * 0,5 or 0,3 --> I should have downloaded or streamed 5 - 7 hours.
So my plan is to do not pay for these 6GB (580€) and then the moblie service provider has to check the technical equipment. Hopefully there is an error .
Does someone has experience with not correct bills?
Regards
hqqh
i had an incorrect bill, hence my reply
i told them what you are saying basically... that i could not have shifted that much data overnight while i was asleep (i cant remember how much it was now, several hundred MB i think.... which while possible i knew i did not do due to the times the data was transferred.... that was with the HTC Charmer which didnt havent wifi so couldnt have been hacked over wifi somehow (bluetooth was permantly off and unless you were stood outside my front door, you would connect via BT anyway)
they didnt argue and credited my bill
as you are talking about 580euros, then persoanlly i would put a block on the direct debit or however you pay your bill to make sure they dont take the payment then challenge them... this action could mean you breach your contract though
what ever you do dont just not pay them and wait for them to contact you... i would ring your service provider now if i was you
I do a lot of browsing and I often watch a few YouTube videos each month and I've never really gone over 1GB, so something very strange must have happened for that much data to have been used, especially if you don't even browse the web or anything.
Can they deliver to you a detailed bill with when you have downloaded these 6gb.
I use internet access alot, and I reach my 5OOmb limit only one month over 12. It was when I have used alot poping email with big attached files.
You said you that you sometimes alless the net on wifi. But are you sure that you are using only wifi and not gprs.
The best solution for you for the future is to deactivate gprs data access. You will find tools to do it like HDTweak or others.
What is T-Mobiles Fair Usage Policy for internet WRT WP7 phones?
saldawop said:
What is T-Mobiles Fair Usage Policy for internet WRT WP7 phones?
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Two different T-Mobile CS people have stated to me that it's the same as they offer for Android phones - 3GB. That's what http://www.coolsmartphone.com/news6340.html were told too.
Nothing in the website terms and conditions to confirm or deny that though.
i bought mine in the t-mobile store (UK). They guy said its definitely 3GB fair usage and if you go over it they normally do not care.....[said a guy came in with a letter from t-mobile saying not to do it again when he used 96GB!!]
The problem is if you have bought yours through a website tht is not t-mobile then you will get the crappy data speed and 1GB limit....so watch out
T-Mobile will send you a text when you use 80% of your 3 gig limit. After you go over the limit you'll be limited to web browsing only during peak hours (4pm - 12am) from memory.
I just called T-mobile, because i had a text message saying im on 80% fair usage policy im like WTF!!?!? ive got free internet booster (even though i know its just for browsing and stuff) .. ive hardly downloaded anything. Im pretty sure most of the time the apps ive downloaded were off marketplace on zune (PC) . I think maybe the odd few times ive downloaded few apps like Hydro thunder from my phone, which may have may have done the damage (i had to due to hard reset and some apps dont automatically load up) . Unfortunately i do not own a wireless router...yet, i have to buy one .
At first i thought t-mobile may have made a mistake, but saw somewhere an app like Hydro Thunder is like 230MB , thats a large file certainly on a phone's data usage. The lady at T-mobile said im on 430MB and 570MB left ...which makes you wonder why the hell do they say ive used 80% in the text message .
I should have not bought my omnia 7 from buymobilephones . I would have had 3GB allowance if went directly with t-mobile
btw how does one find out the size of these apps you download? im shocked Microsoft haven't given us a right click type feature for the windows phone 7 ..that would be such a vital feature. I like to check on the size of pics, apps, movie clips etc ... you want to know the dimensions too like so and so clip is 1280 x 720p etc .
sid8810 said:
I should have not bought my omnia 7 from buymobilephones . I would have had 3GB allowance if went directly with t-mobile
btw how does one find out the size of these apps you download? im shocked Microsoft haven't given us a right click type feature for the windows phone 7 ..that would be such a vital feature. I like to check on the size of pics, apps, movie clips etc ... you want to know the dimensions too like so and so clip is 1280 x 720p etc .
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I'm going to get an Omnia7 from T-Mobile directly on their £15/month tarrif with Internet bolt-on. If I am not mistaken that entitles me to 500 MB internet monthly allowance. Si if I exceed those 500 megs of data, I am not charged till the limit of fair usage policy??? Is that limit 3000 MB? I'm not talking for the £25+ tarrifs that were recently changed to include trully unlimited data...
As far as your comment about the right click / properties type of key I totally agree. Over-simplification is not good.
chemeng said:
I'm going to get an Omnia7 from T-Mobile directly on their £15/month tarrif with Internet bolt-on. If I am not mistaken that entitles me to 500 MB internet monthly allowance. Si if I exceed those 500 megs of data, I am not charged till the limit of fair usage policy??? Is that limit 3000 MB? I'm not talking for the £25+ tarrifs that were recently changed to include trully unlimited data...
As far as your comment about the right click / properties type of key I totally agree. Over-simplification is not good.
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Click to collapse
Yeah good idea get it directly from them, they told me if i exceed my fair use policy..they just charge £1 a day after that (when u use data) ..and you can use as much as you want ..until the new month comes and it all refreshes back to the start. Its every start of the month the free data allowance starts. You should get something with at least 1Gb Internet booster , 500mb will go easily. But ideally a router is best so you dont have use the free allowance ..only for situations when your not near your PC.
yeah i wish MS adds that, you need that right click feature ..so you can find out how big apps and other file are
New official T-Mobile UK Data policy
As far as T-Mobile Data allowance is concerned I found the following on their site...
''... If you join T-Mobile before 30 September 2011 and select a 24-month price plan of £25 a month or more, the good news is that there's no fair use policy. Remember that you can only use internet on your phone in the UK and you can't use your phone as a modem (tethering) or use internet on your phone for peer-to-peer file sharing or making internet phone calls...''
Comment: do they block voip packages????
''... If you're choosing any other pay monthly plan (<£25), please see the fair use policy below.
However much you use the internet, you'll never get charged extra
We're the only operator to offer you a fixed price for browsing and emailing on your phone with no limits and no extra charges. Use 3G for getting online on your phone when you're out and about. Never pay more than your monthly fixed price. You can always browse and email with no limits.
Is there an allowance?
You can browse and email as much as you want. There is a 500MB allowance for streaming videos and uploading and downloading files. If you hit this limit during the month, you won't be able to do this stuff again until the next month.
For the best internet on your phone, connect to your home WiFi, so you won't even touch your 500MB allowance.
What about using apps?
Some apps use a normal internet connection, so they will work just like your browsing and email allowance. But there are some apps that use streaming connections, so these will fall into the 500MB allowance...''
So their new fair usage policy discerns between ''normal'' data and ''streaming'' data''. (packet inspection??) Web browsing and email sync fall into normal data category that is unlimited and does not count towards your 500MB download data allowance
When downloading a file off the internet (let's say an app off the MarketPlace), or streaming a movie, you are consuming data from a 500 MB data ''pool''. If you exceed tgis limit, you cannot further download/stream, but you can still continue to have data access for http/browsing data. apps like netflix, vevo, youtube fall into that download data category, I assume.
One question arises, what happens with voip data packages (if there are any voip apps for wp7 for the time being, anyway there is a google voice client I recon)
Hi Guys,
I am wondering what kinda data usage you can expect from the DZ per month. I plan to use it for occasional web browsing, weaher updates, email and calendar sync.
I would like to download and use different apps - but concerned do a normal app always need to be connected to the internet for it to run or does it run locally and only connects if it needs to download any data?
Any thoughts will be very helpful.
Thanks.
Audette said:
I would like to download and use different apps - but concerned do a normal app always need to be connected to the internet for it to run or does it run locally and only connects if it needs to download any data?
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Apps will only access the Internet if/when they need to. So for a standalone app, that might be never.
So no, normally apps don't need to be connected to the Internet, unless that's part of their function (e.g. an online banking app that only works via the Internet to access your bank's servers etc).
Maybe I'm a little offtopic: is there any app that will show daily and monthly data usage for each application, but only data from the mobile network (no WiFi/USB)? It would be useful to know how much each app is using. With WM, I had SPB Wireless Monitor for that - so something similar would be perfect.
Audette: it's always better to get a data plan for a smartphone. Mostly much cheaper then pay-as-you-used.
darthmelk: try Check out "3G Watchdog" in the market.
I use 3G Watchdog, but it doesn't show data usage for each application (or I don't know how to display that?). That's the only thing it's missing.
There is one app that showed individual data usage, however this app itself was a massive drain on the phones CPU and battery so I would not advice using it.
In any event I forgot what it was called
I use about 500mb a month mobile data, but I use wifi whenever I can.
Try TrafficInfo or TrafficStats. They do show per application usage (sent/recieved). I just installed them yesterday and the TrafficInfo seems a bit nicer to me.
I am looking for an application that could show which application is currently downloading/uploading real time, something like netlimiter on the PC.
At traffic stats is what I was on about, watch out with these apps, by their very nature they will be a big drain on resources (and therefore battery life).
I had a quick try of Traffic Info. Maybe I was missing something, but this just seems to show Internet usage per application.
The problem is, it doesn't seem to distinguish between Internet usage via my phone carrier connection (which I'm more concerned about) and Internet usage via wireless (which I'm not concerned about).
Can anyone recommend an app which splits the two ? I would have thought that if something access the information at the correct level then it could differentiate.
I am using Network traffic counter (NetCounter) and quite satisfied. It does not track usage per application (and I don't really care...), but fully separate cell & wifi.
So far reached 735 MB on cell and 3 GB on wifi since got the phone on 9th November.
adrungil said:
I am using Network traffic counter (NetCounter) and quite satisfied. It does not track usage per application (and I don't really care...), but fully separate cell & wifi.
So far reached 735 MB on cell and 3 GB on wifi since got the phone on 9th November.
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Thanks, that sounds like what I'm after, I'll give it a try.
Can't believe I had a text from o2 stating I had used all my 500MB data in only two weeks...without hardly using the internet away from wifi, ok I have had my data and auto update on until now.
With Windows Mobile I never got close to the 500mb per month, why does Android use so much ?
Am I doing something wrong?
THUDUK said:
Can't believe I had a text from o2 stating I had used all my 500MB data in only two weeks...without hardly using the internet away from wifi, ok I have had my data and auto update on until now.
With Windows Mobile I never got close to the 500mb per month, why does Android use so much ?
Am I doing something wrong?
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The majority of apps that you use with ANDROID run in the background and need this turned on for it to work.
If you want to minimise this impact go to the settings, wireless networks and change the background data option to off so that the apps cannot use this all the time. You usually have a constant connection to data when you have android.
This is from what I noticed having got a similar message from Vodafone, once I took the steps above then it stopped but I am arguing with Vodafone atm anyway as I signed an 'uncapped' contract, they are trying to screw me.
I had the same issue with t mobile, two months running I hit my 1gb limit and had my already speed limited access severely cut until next pay date. On t mobile though, if you buy an Android phone you automatically (or should) be put on a unrestricted speed 3gb plan, I sent them a few emails blagging I needed more data usage due to 'work' and they happily upgraded my allowances on speed and usage happily, I'd recommend trying the same, bit of advice though, try getting an email direct to o2s tech support rather than customer services, they usually just try and fob you off, best of luck!
I have a 6GB plan and somehow I have used up 16 gb of data and apparently yesterday I used 8gb on my phone. I have unlimited Wifi at home and I always connected when at home.
I didn't leave the house yesterday.. but some how I managed to used 8gb according to my phone company which is Bell Canada. Called and they informed me that the charges were legitimate and there is nothing I can do about it.
My whatsapp (plus) showed that it used 12gb and that's crazy to me. Rom - Dynamic Pop 6.0 with Canadian Data fix. Please help guys..
Guys I did not use 16gb of data but some how my phone company is getting that information from my phone.. how is this possible ?
I don't think you should have used whatsapp plus, it's not an official app. Normal whatsapp uses very little data.
If it's whatsapp plus that caused it (go to settings > data usage and look for any big spikes in usage by any app), then you should uninstall it and hope that these issues don't happen again.
Tehloy said:
I don't think you should have used whatsapp plus, it's not an official app. Normal whatsapp uses very little data.
If it's whatsapp plus that caused it (go to settings > data usage and look for any big spikes in usage by any app), then you should uninstall it and hope that these issues don't happen again.
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but how could whatsapp plus use 8gb of data in one single day according to technical support?