Hi,
my x722 is stopping randomly. Most of the time this happens when the device is not in use. But once I had a freeze in Chrome.
When the device stops unexpectedly it's quite hard to boot it again. I have to press the power button for about 10-20s to make it boot. But most of the time the boot sequence fails and the device reboots. When the boot fails the display is grayed. Looks very weird. After a while it boots again and works fine until a new hard stop happens.
Battery was replaced few months ago and I run Lineage OS for a long time now.
Is it a hardware issue ? Is there a way to catch the reason of the shutdown ?
Related
So my phone was constantly rebooting for about an hour until i removed the SD Card after a hard reboot (Power + Volume Up). A normal Hard Reset did nothing. This has happened several times before, but the problem went away, this time I had to remove the SD Card apparently. I use Apex for my homescreen if that helps at all. I don't use a custom ROM, everything is stock.
Sometimes when it reboots it will instantly go to the DROID boot animation, sometimes no audio would play and it would lag at first for a second, then suddenly it will play the animation at lightning fast speeds.
Another issue is at first, for about a minute or so, I CANNOT lock the screen. I can hold the power button down to get to the power off menu, but not lock it.
Again, The problem has stopped, but it WILL return. I was wondering if anyone can help solve this?
P.S. I'm on Verizon
Hi everyone, after trying everything I could to fix this phone I don't know what to do anymore so I'm here asking for other options.
So the story is, I was just using my phone as I usually would that day and it just randomly turned off and won't turn back on anymore.
(it randomly turned off before a couple of times but it would always turn back on)
- It won't go into recovery mode or any other of the 'modes' (I tried all the different combinations of pressing the keys).
- It's not a battery issue as I've tried my battery on my brother's phone (he has a Note 4 too) and it worked fine and I tried his battery on mine and it wouldn't work.
- I tried the 'drain' method (removing the battery and holding the power button for a minute or more).
- I tried using multiple cables to charge my phone nothing worked.
I didn't drop my phone, wet it, root it or anything and it was working fine the day it happened until it just powered off by itself. When I plug it in my laptop it would make
a sound indicating I've plugged something in but nothing happens. It was version 5.1.1 model SM-N910F.
TLDR; Is there a way to somehow recover the files in the internal phone memory?
This is happening to me as well, also started in February. I'm suspecting a hardware issue. Tried it ALL but rooting. In the past 30 minutes my phone has booted and rebooted itself till it died. If someone can confirm it is a hardware issue. Maybe it's time to unite and get it fixed for free. ~Tamarnouche
Recovering data from a brain dead phone may not be possible, as it probably need some internal component replacement which may erase the data(Mostly). Have u tried connecting it to pc? Better give it to service immediately. Good Luck.
My phone has done exactly the same thing, happened in February too, initially it did the random freeze then started to reboot itself, went back to stock software and full wipe but no improvement; now it will only boot if I leave the battery out for a prolonged period, otherwise it doesn't respond to the power button at all.
I occasionally see MMC Read Fail on boot but not all the time so presumably the internal memory has a bad contact or is failing.
Can it be replaced?
HXOY said:
My phone has done exactly the same thing, happened in February too, initially it did the random freeze then started to reboot itself, went back to stock software and full wipe but no improvement; now it will only boot if I leave the battery out for a prolonged period, otherwise it doesn't respond to the power button at all.
I occasionally see MMC Read Fail on boot but not all the time so presumably the internal memory has a bad contact or is failing.
Can it be replaced?
Click to expand...
Click to collapse
I have the same problem with my Note 3. Only if I keep the battery out for a long (over 24 hours) time I can see the boot logo. So if you find a solution to this kindly don't forget to tag me, will really appreciate it.
I was wondering..
I came across this Forum group since I was looking for boot problems with my SM-N910T3
I hope flashing pit will resolve this..
I recently started to have some low level issue and was hoping it was partition/boot related and not hardware.
Randomly phone boot directly into Download mode with error;
ddi: mmc_read failed
Often I have to pull battery and hold down /power / home for 10 sec to boot up again.
Thanks
I've been having a weird issue with this phone almost from the very beginning, in that the restart and shut down options in Android almost never work properly. I have seen the following take place:
When I select restart, the phone reboots into fastboot mode. Selecting the "start" option continuously reboots the phone into fastboot. I then have to hold the power button down for ~10 seconds to get it to boot normally.
When I select restart, the phone shuts down but appears to do so incorrectly, as I also have to hold the power button down for ~10 seconds to get it to start up again.
When I select shut down, the phone restarts.
This behavior happened on Nougat, so I tried sideloading the Oreo beta 3 to see if that would help. It didn't. I also did a factory reset after installing the Oreo beta, which didn't help either. I've done nothing to my phone (rooting, unlocking bootloader, etc.) besides sideloading the Oreo beta 3.
Essential support has offered to do a warranty replacement of the phone, but my problem is that I live outside the US and cannot easily send the phone back. Ideally I'd like to figure out the problem as I assume it's a software one, but am not sure what else to do. Essential support thought that the volume buttons could be defective, but in Android they function perfectly (i.e. if there was a problem with phantom presses on them I'd expect the volume to get randomly changed in Android).
The only other option I can see is flashing a full factory image, but since I just did a factory reset after installing Oreo I'd really rather not do this unless there's a high chance of it fixing the problem.
Any suggestions?
chereko said:
I've been having a weird issue with this phone almost from the very beginning, in that the restart and shut down options in Android almost never work properly. I have seen the following take place:
When I select restart, the phone reboots into fastboot mode. Selecting the "start" option continuously reboots the phone into fastboot. I then have to hold the power button down for ~10 seconds to get it to boot normally.
When I select restart, the phone shuts down but appears to do so incorrectly, as I also have to hold the power button down for ~10 seconds to get it to start up again.
When I select shut down, the phone restarts.
This behavior happened on Nougat, so I tried sideloading the Oreo beta 3 to see if that would help. It didn't. I also did a factory reset after installing the Oreo beta, which didn't help either. I've done nothing to my phone (rooting, unlocking bootloader, etc.) besides sideloading the Oreo beta 3.
Essential support has offered to do a warranty replacement of the phone, but my problem is that I live outside the US and cannot easily send the phone back. Ideally I'd like to figure out the problem as I assume it's a software one, but am not sure what else to do. Essential support thought that the volume buttons could be defective, but in Android they function perfectly (i.e. if there was a problem with phantom presses on them I'd expect the volume to get randomly changed in Android).
The only other option I can see is flashing a full factory image, but since I just did a factory reset after installing Oreo I'd really rather not do this unless there's a high chance of it fixing the problem.
Any suggestions?
Click to expand...
Click to collapse
That's interesting. My Essential did the restart but shut down thing for the first time today. I'm not rooted and only running the current Oreo 8.0 beta. The only thing I noticed is an update yesterday from the google play store of Essential Services. I wonder if for me they are related.
It's possible but in all likelihood the problem was there before and it just never happened until now. Even on my phone, sometimes it does reboot properly and sometimes it doesn't. I haven't figured out any rhyme or reason as to why it happens. I bet this is a problem that many people haven't noticed because few of us regularly reboot or shut down our phones. For me this has been happening since Nougat, and the Oreo beta didn't change it in any way.
I'm facing this really annoying problem.
From past few days my phone gets shutdown automatically even when there is no load. sometimes even in ideal conditions its gets shutdown.
I tried flashing stock rom with both fastboot and aft.
One thing i noticed that on some rom phone gets shutdown but in some it reboots.
If someone have any suggestions or encountered same situation any help would be great.
That's what I have experienced before mine just actually shutdown and never boots up again just until asus logo and shutdown.
Faced same in Pixel Experience. The phone sometimes shutdown in sleep mode or while using.
Hi! I have an S10+ Snapdragon, I bought it a year ago, the firsts weeks the phone worked perfectly, but as time passed, the phone started to reboot suddenly, no matter what I was doing, sometimes playing music, watching videos, or chatting in whatsapp or telegram. Then, I don't know why, the phone got bricked, got stuck in the boot animation and it only started in recovery mode, I made a factory reset from recovery mode, and the phone started only in safe mode. I took it to the technician and he flashed it with Odin and the phone worked again, but still with the sudden reboots.
Few months later, the phone got bricked again, it got stuck in download mode, with the message "hash of data does not match digest in descriptor" in the top left corner, another technician said me it was necessary to change the "motherboard" of the phone, he changed it and the phone worked again and still with the sudden reboots.
Sometimes the phone reboots completely, sometimes it reboots from the end of the boot animation and sometimes it seems that the systemUI restarts because the screen gets black and I have to unlock the phone with my pin again but the apps processes still running normally. Once, the phone rebooted and it got stuck in the lock screen, I wrote my PIN and the phone got back to the lock screen again, and so on... I have to reset it from the recovery mode and it worked again.
Nowadays, the phone stills rebooting suddenly and any app stops working anytime. I've noticed that when it reboots, the middle left side of the phone heats.
Someone knows what can be? Thx in advance for reading and for any help